Business Support Admin Assistant - Grade A


Company:	Hays Specialist Recruitment
Salary:	£13.45 - £13.45
Hours:	Full-time
Location:	Birmingham, B11 2AS
Working pattern:	On-site
Job type:	Temporary
Posting date:	7 Jul 2026
Closing date:	6 Aug 2026

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Summary

Your new company

Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Administrator to support their Street Scene Team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives.

Your new role

Birmingham City Council is seeking an organised, proactive, and customer-focused Business Support Administrator to join our Street Scene Team. This is an exciting opportunity to play a key role in supporting the delivery of essential environmental and neighbourhood services that help keep Birmingham clean, safe, and welcoming for residents, businesses, and visitors.As a Business Support Administrator, you will provide high-quality administrative and operational support to the Street Scene service, ensuring the smooth and efficient running of day-to-day activities. Working closely with managers, operational teams, and external stakeholders, you will be responsible for maintaining accurate records, coordinating service requests, processing information, and supporting the delivery of frontline services.

This is a fully on-site role at their Tyseley depot with work hours being Monday to Friday 7am-3pm

What you'll need to succeed

To be successful in this role, you need to be an individual who is highly organised and customer-focused, with experience providing business or administrative support in a busy working environment. You will have excellent communication and interpersonal skills, enabling you to build effective working relationships with colleagues, stakeholders, and members of the public. With strong attention to detail and the ability to manage multiple priorities, you will be confident working independently and as part of a team to meet deadlines and deliver high-quality support. You will be proficient in Microsoft Office applications, including Word, Excel, Outlook, and Teams, and capable of maintaining accurate records, producing reports, and handling sensitive information confidentially. Above all, you will be committed to delivering excellent service, supporting continuous improvement, and contributing positively to the success of the Street Scene Team and the wider Council.

This role is fully on-site with a start time of 7am so you will need to be able to commit to this to be successful in this role.

What you'll get in return

You will be paid a competitive hourly rate and have a guaranteed long-term, with further opportunities for permanent opportunities. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills.What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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