Attendance Support Officer
| Company: | Wax Recruitment Ltd |
|---|---|
| Salary: | £14.82 |
| Hours: | Full-time |
| Location: | Wrexham, LL11 1AR |
| Working pattern: | On-site |
| Job type: | Contract |
| Posting date: | 6 Jul 2026 |
| Closing date: | 5 Aug 2026 |
Summary
Job title: Attendance Support Officer
Job Category: Social Care Non-Qualified
Location: Lambpit Street, Wrexham, Wrexham Principal Area, LL11 1AR, Wrexham County Borough Council
Hours per week 37
Salary: £14.82 per hour
Employee must be able to drive & have access to a car
PRINCIPAL DUTIES AND RESPONSIBILITIES
Commencing with the most important responsibilities first, please list below the important job responsibilities ensuring that they total 100% to a maximum of 15. Please do not exceed this number. Further information should be provided in the context statement.
Description of Principal Duty or Responsibility
Working in schools or college under the direction of the Education Support Manager in partnership with schools, settings, parents and the Education Social Worker team to determine appropriate action with regard to non-attendance issues.
home visits to determine reasons for absence and to assist pupils to settle back into school on return from absence using a number of strategies. To explain the implications of attendance legislation if relevant.
Acting as a mentor and coach to pupils to ensure any anxieties or concerns with regards to attendance are addressed. Assisting pupils to resolve any problems which arise within school or settings that affects school attendance, including making referrals to other services.
To build constructive relationships with parents/carers, exchanging information, facilitating their support for their child�s attendance and supporting home to school and community links.
Researching new models and methods of improving school attendance and sharing good practice with the ESW team.
Attendance Audits in schools analysing their processes and procedures for managing non-attendance in line with the All Wales Attendance Framework. Reporting the findings back to the Education Support Manager.
Facilitating Attendance Improvement Plans with suitable pupils and collating data for an AIP.
Specialist Knowledge
Knowledge and significant experience of the Education/Schools Services
Experience of the SIMS Attendance Package or similar.
Knowledge of relevant organisations/partnerships to support the Traveller Community
Knowledge of Education and Social Services Law eg. Education Act 1996, Children Act 1989, 2004, Social Services and Wellbeing Wales Act 2014
Commitment to professional development.
Experience of working directly with vulnerable and hard to reach groups
Experience of working in a range of educational settings including mainstream, special schools and PRUs
Experience of supporting vulnerable young people to achieve their potential through raising attendance and engagement.
Practical and Intellectual Skills
Ability to communicate in Welsh
The ability to understand and use data to improve attendance
Good communication skills, both verbal and written
Flexible and adaptable approach to work situations and practices.
Ability to work independently and to organise a workload.
Competent in the use of ICT
Work within Legislation, Policy and Procedures
Work positively and collaboratively with other professionals and agencies working with the same families
Personal Attributes
Ability to engage effectively with pupils, their families and professionals in often challenging situations.
To use a high level of discretion/confidentiality
Ability to work as a team member and independently.
Ability to travel across the County Borough to carry out work (e.g. attend meetings / visit clients or work sites and transport pupils)
Sufficient physical mobility to meet the demands of direct work in a variety of settings
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