Desktop Support Engineer


Company:	NBI Partnership
Salary:	£30,600 - £33,920
Hours:	Full-time
Location:	Norwich, NR4 7UH
Working pattern:	On-site
Job type:	Permanent
Posting date:	6 Jul 2026
Closing date:	3 Aug 2026

Apply for this job

Summary

The Norwich Bioscience Institutes Partnership (NBIP) has an exciting opportunity for a Desktop Support Engineer to join their busy Computing department.

Background:

The Norwich Bioscience Institutes are a cluster of internationally renowned research organisations, working to tackle major challenges of the 21st Century – the sustainability of our environment, our food supplies and healthy ageing.

The NBI Partnership provides high quality, non-scientific support services for the diverse community of staff, students and visiting workers at the Institutes (the Earlham Institute, John Innes Centre, The Sainsbury Laboratory and Quadram Institute Bioscience) and for the NBI Partnership.

Based on the Norwich Research Park amongst 230 hectares of parkland, you will be joining a committed, professional and welcoming team. In addition, you will enjoy a competitive salary and annual leave, our defined contribution pension scheme, excellent recreational facilities and a range of other employee benefits.

NBI Computing Services are a group of computing professionals who provide a complete service in computing to all sections of the Norwich Bioscience Institutes including scientific, engineering and administrative personnel.

The role:

The successful applicant will join the team providing first and second-line computing support to the computer users of the Norwich Bioscience Institutes (NBI). The post-holder will be working mainly on second-line work predominantly with Microsoft Windows PCs and their applications, but Apple Mac, Linux and mobile devices are also supported. The post-holder will take part in covering a first-line Helpdesk on a rota basis.

Additional information:

Salary on appointment will be within the range £30,600 - to £33,920 per annum depending on qualifications and experience. This is a full-time post offered on an indefinite basis.

Candidates submitting a CV are requested to also provide a covering letter which clearly explains how you meet the criteria for the post.

Interviews are planned for 3 August 2026.

For further information and details of how to apply, please visit our website http://jobs.nbi.ac.uk/ or contact the Human Resources team on 01603 450814 or nbi.recruitment@nbi.ac.uk quoting reference 1006140.

Please note, this post does not meet UKVI requirements to provide visa sponsorship.

The NBI Partnership is an equal opportunities and disability confident employer. We are committed to attracting, recruiting and retaining the best talent, and welcome all applications.

The closing date for applications will be 24 July 2026.

Previous applicants need not apply.

Apply for this job

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.