Retail Security Officer
| Company: | Kingdom Security |
|---|---|
| Salary: | £13.47 - £13.47 |
| Hours: | Part-time |
| Location: | NG5 9DD |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 6 Jul 2026 |
| Closing date: | 5 Aug 2026 |
Summary
Retail Support Security Officer – Tesco Top Valley
Location: Tesco Top Valley, Nottingham
Pay Rate: £13.47 per hour
Hours: Average 35 hours per week
Working Pattern: Monday to Sunday, including weekends and bank holidays
Shift Times: Early and late shifts required – start times from 06:00 and finish times up to 00:00
Requirement: Valid SIA Licence and own transport essential
About the Role
Kingdom Group is seeking a professional, flexible, and reliable Retail Support Security Officer to join our team supporting Tesco Top Valley and surrounding locations across Nottingham.
This is a relief position providing cover for holidays, sickness, and additional operational requirements across multiple Tesco stores. The successful candidate will play a vital role in maintaining a safe and secure environment for customers, colleagues, and visitors while delivering excellent customer service and supporting store operations.
Key Responsibilities
• Provide a professional, highly visible security presence within store locations.
• Monitor and patrol premises regularly.
• Prevent theft, damage, trespassing, and anti-social behaviour.
• Respond to incidents, alarms, emergencies, and security concerns.
• Conduct internal and external patrols.
• Monitor CCTV systems and report suspicious activity.
• Control access to buildings and restricted areas where required.
• Carry out opening and closing procedures.
• Check fire exits, safety equipment, and security systems.
• Complete accurate incident and occurrence reports.
• Report maintenance issues and safety hazards.
• Work closely with store teams to support operational requirements.
• Deliver excellent customer service to customers, colleagues, and visitors.
• Manage conflict situations professionally and calmly.
• Liaise with emergency services when required.
Patrol Duties
• Internal and external patrols.
• Locking and unlocking doors and gates.
• Checking vulnerable and high-risk areas.
• Monitoring vehicles, deliveries, and service entrances.
• Maintaining site security during out-of-hours periods.
Customer Service Responsibilities
• Greeting visitors and customers professionally.
• Assisting customers and store colleagues.
• Providing directions and information when required.
• Handling complaints calmly and professionally.
• Maintaining a professional appearance and attitude at all times.
Emergency Responsibilities
• Assisting with emergency evacuations.
• Supporting first aid incidents if trained.
• Preserving crime scenes where necessary.
• Reporting incidents immediately to management.
• Completing emergency documentation and reports.
Relief Cover & Flexibility Requirements
This role involves providing relief cover across multiple store locations including:
• Tesco Hucknall – NG15 7UQ
• Tesco Bulwell – NG6 8EQ
• Tesco Hucknall Road – NG5 1QZ
• Various Tesco stores across Nottingham City Centre
The successful candidate must be able to travel and work within a 10–15 mile radius of the locations listed above.
Full flexibility is essential, including:
• Early shifts starting from 06:00
• Late shifts finishing up to 00:00
• Weekend working
• Bank holiday working
• Short-notice cover requirements
Please note that this is a relief position. While the role is expected to average 35 hours per week, full-time hours cannot be guaranteed initially. However, there is potential for hours to increase over time, with opportunities to progress into a permanent full-time role subject to business needs.
What We're Looking For
• Valid SIA Licence (Door Supervision or Security Guarding).
• Own transport is essential.
• Excellent communication and customer service skills.
• Strong observation and attention to detail.
• Professional, confident, and reliable approach.
• Ability to remain calm under pressure.
• Strong conflict management skills.
• Ability to work independently and as part of a team.
• Previous retail security experience is desirable but not essential.
Why Join Kingdom?
At Kingdom, we believe our people are our greatest asset. When you join our team, you'll benefit from:
• Colleague CARE Platform – wellbeing support, employee perks, rewards, and discounts.
• Career Progression Opportunities.
• Referral Bonus Scheme.
• Paid Social Value Days.
• Recognition and Reward Programmes.
• Ongoing Training and Development.
• Supportive Team Environment within an award-winning organisation.
Additional Information
• A full 5-year checkable employment history will be required.
• Successful applicants must hold a valid SIA Licence.
• Own transport is essential due to travel requirements between locations.
• This role supports Tesco Top Valley and surrounding Nottingham stores.
• Average 35 hours per week with opportunities for additional hours and career progression.
Apply Today
If you're a flexible, customer-focused Security Officer looking to join a supportive and professional team, we'd love to hear from you.
Be proud. Be professional. Be Kingdom.