Team Leader
| Company: | Mitie |
|---|---|
| Salary: | Not specified |
| Hours: | Part-time |
| Location: | DY1 2HQ |
| Job type: | Permanent |
| Posting date: | 5 Jul 2026 |
| Closing date: | 2 Nov 2026 |
Summary
Job Title: Team LeaderSalary: £12,399.96 per annumHours: 15 per weekContract: PermanentType of Employment: Part TimeLocation: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England DY1 2HQ
Main Duties
-Responsible for producing audit improvement plans for the client.
-Attend regular cleaning technical and efficacy audits.
-Management of rota ensuring suitable cover in place and overtime/cover allocated within budget.
-Manage competency checks of staff within designated zone.
-Escalate appropriately to management any issues that may impact service.
-Demonstrate, with training, an understanding of contractual obligations to minimise deductions within payment
-Undertake Personal Development Reports (PDR) for Domestic Assistants setting objectives and managing their
-performance against these.
-Ensure staff are fully compliant with on-site regulations i.e uniform, smoking legislations, H&S.
-Manage all HR related issues to their staff including absence management, grievance and disciplinary issues etc.
-Working with the Cleaning Compliance Manager to ensure documentation and meetings are held in line with
-Mitie policy and Employment Law.
-Confidentially deliver agreed toolbox talks as and when required. This will cover a range of specialisms such as
-healthcare cleaning, health and safety, health and wellbeing.
-Complete inspections of areas, ensuring any issues are identified with the relevant staff members to avoid a
-repeat of the issue.
-Positive communication with all staff to promote a one team attitude.
-Identify trends when reviewing audits and compiling an internal action plan for implementation.
-Manage consumable and labour spend in line with budget as directed by the Cleaning Manager.
-Report any complaints in a professional and timely manner and support responses.
-Report accidents and near misses as per company and client procedure.
-Support staff with mandatory training achieving the agreed Mitie target as set.
-Maintain and keep up to date Mitie Site pack documentation.
-Build strong working relationships with ward and department leads with the allocated zone, acting as the first
-line of response for them when issues arise or assistance is needed.
-Support catering with the 24/7 menu if working within the required time.
-Checking and maintaining all areas to support line manager.
-Carry out cleaning monthly tasks in line with customers' requirements.
-Be willing and able to support operationally if resource levels fall below required need.
-Check all stock levels and report to manager & stores for ordering.
-Training for staff on all areas including terminal cleans and hygiene training.
-Carry out other reasonable requests from client and/or manager.
What we are looking for
-Leadership experience preferred although training will be given.
-Industrial/Healthcare Cleaning experience preferred.
-Ability to positively communicate at all levels.
-Ability to work on own and in a team.
-Ability to work to set schedules and on own initiative.
-Flexibility essential in workload and possibly hours if needed.
-Work both pro-actively and re-actively.
-Undertake variety of tasks that are within this role, both internal and external.
-Basic knowledge & understanding of health and safety policies.
-Implementation of H&S policies and procedures.
-Basic IT Skills.