Front Office Team Leader
| Company: | PPHE Hotel Group |
|---|---|
| Salary: | £14.89 - £14.89 |
| Hours: | Full-time |
| Location: | London, SW11 8BJ |
| Job type: | Permanent |
| Posting date: | 3 Jul 2026 |
| Closing date: | 2 Aug 2026 |
Summary
Front Office Team Leader
We are recruiting for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea power station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station.
As a Front Office Team Leader, you will receive:
- Salary: £14.89 per hour plus incentive
- Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
- Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme - up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Rota given 2 weeks in advance
- Departmental productivity & service incentive scheme
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
As a Front Office Team Leader you will…
- Have excellent detailed knowledge of Front Office operations
- Excellent detailed knowledge of front office operations in a hotel
- Who ensures guests' needs are satisfactorily met
- Who plays a hands-on role leading by example and taking opportunities to motivate, train and inspire the front office team members
- Proficient with Microsoft Office and excellent knowledge of Opera
- Take ownership of challenging situations with professionalism and calm
- With previous experience as a Front Office Supervisor/Team Leader, Reception Supervisor, or Receptionist in a hotel
If you share passion for art, culture and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.
Winner of the Cateys Hotel of the Year 2025 - join the team behind the excellence
be bold. be creative. be original.