Senior Receptionist | London North West University Healthcare NHS Trust


Company:	London North West Healthcare NHS Trust
Salary:	£30,630 - £32,346 per annum incl of HCAS
Hours:	Full-time
Location:	Harrow, HA1 3UJ
Job type:	Permanent
Posting date:	3 Jul 2026
Closing date:	2 Aug 2026

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Summary

We are looking for a enthusiastic, motivated and reliable full time Senior Receptionist to join our very busy, efficient and friendly therapies department, based at Northwick Park Hospital/ Central Middlesex Hospital.

The ideal candidate will have Reception experience and good knowledge of IT. Knowledge and experience of Cerner EPR would be beneficial. The role will be a mixture of front desk, telephone and administrative duties.

We welcome experienced NHS receptionists as well as candidates who are willing to learn.

To use the Cerner electronic patient record system to implement the Department outpatient appointments and other various systems and procedures.

- To deputise for the Administration Team Leader in her /his absence

and work closely her/him at all other times, to ensure the smooth

running of Reception and Administration within the Department. This

includes the management and organisation of the therapist’s Cerner diaries and classes.

- To receive patients, visitors and other callers to the Northwick Park

Therapy Services Department Reception desk with a courteous,

friendly and efficient manner. To answer telephone calls made to

Reception.

- To provide clerical support to Reception and the Occupational and

Physiotherapy Department.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK

• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease

• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice

• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification.

This advert closes on Thursday 9 Jul 2026

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