Regional Control Room Manager
Mitie
PermanentFull time
DEUTSCHE BANK - CORPORATE SECURITY Job Description Job Title: Regional Operations Centre Manager Responsible to: Security Operations Manager Scope: UK&I and MEA - all activities within this JD apply to the UK&I and MEA. Role Overview: To maintain the security and life safety of the clients, staff, property, information, operation and reputation. Pay: £21.74 per hour Shift pattern: 4 days on, 4 days off, 4 nights on, 4 days off NB* This is a licensed role. CCTV license is required. Security System Responsibilities: -Oversee proactive management/ monitoring of all security systems, including CCTV, access control and panic alarms, in UK&I and MEA region. -Carry out immediate triage and investigation into alarms arising from all security systems to reduce potential impact to bank operations. -Work with bank's corporate security systems team and vendors, to triage nuisance alarms and security system downtime. -Furnish the bank's corporate security systems team and vendors with timely data arising from system alarms. -Comply with Data Protection requirements in matters relating to investigations, databases, CCTV and access records. -Report immediately any/ all equipment faults to the relevant vendor, providing correct details. -Effective and timely reporting/ escalation of information or activities which can be regarded as potential threats to Deutsche Bank from internal and external sources. -Complete baseline CCTV patrols of all local and regional assets. Events & Executive Protection Responsibilities -Manage and oversee all emergency response activities for executive residences in conjunction with external monitoring companies and escalate back into the bank and EEP management team. -Maintain EEP records and affect changes to these upon instruction from EEP management. Training and HR and Responsibilities -Must have demonstrable experience in people management. -Experience carrying out investigations and disciplinaries. -Confidently apply HR for policies when dealing with investigations and disciplinaries. -Carry out and record welfare check calls with one-man sites. -Complete & maintain all Mitie and CBRE contract and compliance documentation for all ROC/ SCR personnel under your responsibility. -Train and uplift ROCOs where they can fully and confidently undertake ROCM duties. -Report to Mitie site management any instances of insubordination, undesired conduct or behaviour or negligence. -Carry out performance reviews for ROCOs under your responsibility. -Carry out and record welfare meetings for all ROC/ SCR personnel under your responsibility. -Report safety hazards, injuries and 1st aid incidents within 12hrs. -Carry out scenario exercises to test KOD knowledge and conduct training to close knowledge gaps. -Maintain working knowledge of current Mitie HR policies. Travel and Traveller Security Responsibilities -Monitor, remain alert to, communicate and escalate local and regional security events which might impact business travellers and/ or operations. -Contact travellers to establish safety and or monitor and support with travel disruptions. -Carry out call tree tests to establish staff safety in conflict regions. -Good understanding of travel risk management. Crisis and Emergency Response and Management Responsibilities -Effectively support/ enact Deutsche Bank Crisis Management procedures and processes. -Respond to and manage emergencies and escalate/ communicate incidents in accordance with Corporate Security and Non-Financial Risk Management (NFRM) Key Operating Documents (KODs). -Maintain a good working knowledge of the Incident Management processes. -Respond to emergency situations and assist with emergency building evacuations when necessary. -Manage, coordinate and escalate emergency calls and incidents relating to security and life safety events. -Provide first aid if required when responding to an emergency medical situation. Compliance, Communication and Administrative Responsibilities -Attend the weekly Sister Bank call and produce comprehensive report detailing content to the Client and Senior Management. -Manage, review and implement agreed ROC/ SCR KOD's. -Ensure ROC/ SCR communication is delivered to a professional standard and undertake remedial action where it falls below expected standards. -Maintain clear, concise radio and telephone communication to colleagues and Mitie management at all times. -Deal with the client and Deutsche Back staff in a professional, effective and courteous manner. -Record and escalate any/ all security breaches. -Attend weekly Ops meetings and brief ROC teams on threat intel, ops changes and events. -Ensure adequate and effective staffing levels are maintained across the ROC/ SCR. Legal and Legislative Responsibilities. -Possess strong understanding of data privacy and GDPR and how/ where/ when to apply this. -Maintain records of data release forms for audit. Skills and Competencies -Strong command of the English language. -Ability to communicate (spoken and written) clearly and concisely. -Portray a calm and comforting demeanour while dealing with emergencies and incidents. -Well-developed interpersonal skills and networking ability. -Strong motivation and understanding of management techniques. -Possess a proactive, logical and inquisitory approach to security duties to be able to deliver under pressure. Authority: -Recommend changes to existing KODs in order to maintain the security and safety of the Clients property, information and/ or staff. -Suggest changes to equipment based on an end user perspective to maintain effective operation of the ROC function. Nil Authority: -To permanently alter any section of the assignment instructions without the consent of Mitie management and or the Client. -To alter or attempt to alter any records, reports or databases maintained by the installed equipment. -To obtain goods or services amounting to capital expenditure without the consent of Mitie management and or the Client.
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Receptionist (Patient Navigator)
NHS Jobs - London
Negotiable
PermanentFull time
Duties and Responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Reception Manager, Deputy Practice Manager, Operations manager or Practice manager, dependent on current and evolving practice workload and staffing levels: Patient Navigation Front and back reception Putting the needs of patients first at all times. Opening up and locking-up of Practice premises and maintaining security in accordance with Practice protocols. Making, changing and cancelling appointments for patients. Maintaining and monitoring the Practice appointments system Processing requests for home visits and telephone consultations. Ensuring those requesting appointments are directed to the appropriate healthcare professional for their specific medical problem. Scanning of incoming documents accurately and in a timely manner into the patient records. Processing and distributing incoming (and outgoing) post/mail Accessing the practice NHS email account and processing emails. Issuing repeat prescriptions according to practice guidelines. To provide and maintain a high level of service to both practice staff and patients; To ensure effective communication between reception staff and clinicians, in particular when patients are distressed or unwell; To ensure that an effective and efficient reception service is provided to patients and any other visitors to the practice; To keep accurate and detailed records of petty cash transactions; To receive cash payments from patients and record appropriately in the receipt book; To advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. To ensure all item of service claims are made correctly and appropriately; Taking messages and passing on information. Filing and retrieving prescriptions, paperwork and medical records when required. Assisting patients with registering at the practice, completing applications to register accurately and adding details accurately on the spine. Telephoning patients when requested to invite them in for review. Responding to requests from patients, other team members and other healthcare providers. Sharing in the running of the reception meeting, on occasion chairing, taking minutes and filing minutes for follow up of actions. Providing clerical assistance to the team including filing, photocopying and scanning. To attend relevant training, when required; To adhere to practice policies, local and national guidelines. Administration support To manage QOF chronic disease recalls and book appointments for patients in line with contractual requirements. Ensuring patients attend appointments. Maintain up to date diary entries so patients are recalled at appropriate intervals in line with Practice protocols To provide administrative support to all members of the Practice team including running searches, sending appointment letters, phoning patients. Assigning and monitoring of pathology results and documents. Process eye screening results via EMIS template ensuring practice meets KPI target. Work closely with the GP IT lead and Practice Manager to design and develop new searches, protocols, and templates for use in the Clinical IT system (EMIS Web). To process e-referral for patients and book appointment for them Medical records support Photocopying insurance medicals and reports, and maintaining records and files thereof To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. To retrieve medical records and assist the completion of medical/insurance records. File patient records and correspondence in patient medical records. Culling and sorting patient records and letters in preparation for summarising Reviewing medical records and producing an accurate summary of the patients medical history. Filing and retrieving paperwork To sort and distribute accordingly any correspondence and records received in the weekly delivery from Primary Care Support England (PCSE) To ensure medical records requested for return to PCSE are retrieved and dealt with in the appropriate manner Scanning duties Sort and date stamp all incoming patient-related mail. Scan patient-related documents onto their medical record using read codes as agreed by the clinical team Add any additional information about the source of the document Forward the document to the EZ Doc coder or to the Dr or person who is most appropriate to receive the information following agreed procedures Ensure incoming letters are scanned onto the patient record within agreed timescales Scan all internal paper documents on to the relevant patients record and then store the documents in line with surgery procedures. Scanning to include Coding Identify relevant clinical information contained in patient correspondence Code or free text the clinical information on to the patient record Deal with queries relating to coding Organisational duties Ordering, re-ordering and monitoring of stationery and other clinical and cleaning supplies Clearing and re-stocking of consulting rooms as required/requested Dealing with clinical waste Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Premises To clear rooms after surgeries; To open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients; When last to leave at the end of the day, to ensure that the building is totally secured, internal lights are off and the alarm activated. Turn off lights and air conditioning units
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Room Attendant
Hotelcare
£13.60 to £14.10 an hour
PermanentFull time
Responsible To: Line Manager Direct Reports: 0 Key Relationships: Coworkers, Guests, and Line Manager Hours of work: 0-40 hours per week / Available to work some weekends. Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. We offer a benefits package including Up to 28 days paid holidays. A permanent job with flexible working hours to suit your lifestyle. Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed. Free Lunch on duty (site dependant). Full on-site training. Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete). Career progression with the opportunity to undertake a HotelCare Apprenticeship. Automatic Enrolment into a workplace pension, after 3 months’ service. Recognition, incentives and awards. Job Overview: HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness. Job Description Key Responsibilities Clean and tidy guest rooms to established standards. Change bed linens, replace towels, empty trash bins and restock amenities. Dust furniture, vacuum carpets, and clean mirrors for a neat appearance. Sanitize surfaces thoroughly for hygiene maintenance. Maintain stock levels of cleaning supplies and toiletries. Promptly report any maintenance issues or damages. Follow supervisor instructions and adhere to safety protocols. Ensure the security of guest rooms and the privacy of the guests. Provide professional and respectful service to guests and respond to their requests promptly. Person specification Experience Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions. Skills and knowledge Physical ability to lift, bend, and stand for extended periods. The ability to work individually and as part of a team. Strong time management skills. Attention to detail. Flexibility and willingness to learn. A ‘Can Do’ attitude. Adaptability to organisational needs. Ability to prioritise and multi-task. Capability to provide excellent customer service. Self-motivation and accountability. Ability to work confidentially and with integrity. Ability to work under pressure and to follow instructions. Awareness of safety regulations and compliance. Flexibility You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
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Public Area Cleaner
Hotelcare
£12.71 to £13 an hour
PermanentFull time
Responsible To: Line Manager Direct Reports: 0 Key Relationships: Coworkers, Guests, and Line Manager Hours of work: 0-40 hours per week / Available to work some weekends. Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. We offer a benefits package including Up to 28 days paid holidays. A permanent job with flexible working hours. Free Lunch on duty (site dependant). Full on-site training. Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete). Career progression with the opportunity to undertake a HotelCare Apprenticeship. Automatic Enrolment into a workplace pension, after 3 months’ service. Recognition, incentives and awards. Job Overview: Our Public Area Cleaners play a vital role in ensuring that guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. As Public Area Cleaners, you'll be integral parts of a dynamic team operating in a fast-paced environment. Job Description Key Responsibilities Cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms. Performing cleaning tasks efficiently and to a high standard within a fast-paced environment. Consistently following company health and safety protocols and procedures, including adherence to COSHH guidelines. Reporting any maintenance problems, safety hazards, accidents, or injuries to the management team promptly. Maintaining cleaning equipment and supplies, ensuring they are used appropriately and safely. Collaborating with team members to achieve cleanliness goals and maintain a positive working environment. Following instructions from supervisors and managers regarding cleaning schedules and specific tasks. Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors. Person specification Experience Preferred Experience: Experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaner positions. Skills and knowledge Physical ability to lift, bend, and stand for extended periods. The ability to work individually and as part of a team. Strong time management skills. Attention to detail. Flexibility and willingness to learn. A ‘Can Do’ attitude. Adaptability to organisational needs. Ability to prioritise and multi-task. Capability to provide excellent customer service. Self-motivation and accountability. Ability to work confidentially and with integrity. Ability to work under pressure and to follow instructions. Awareness of safety regulations and compliance. Flexibility You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
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Practice Development Lead (Clinical)
TLC Group
£50,000 to £60,000 a year
PermanentFull time
TLC Care pride themselves in not only delivering the highest standards of care, but promoting the choices and individual needs of our elderly residents, making a happy environment for residents and team members alike. Your role as Practice Development Lead is to proactively support all team members in the home with the full provision of learning and development activities including clinical training, induction, core mandatory training and refreshers, learning needs analysis, training delivery, coaching, mentoring and ensuring all learning and development provision is in line with organisational objectives our values of Truth, Love and Compassion and principles of Relationship Centred Care (RCC). You will promote a learning culture in our care home through mentoring, coaching and professional best practice, and the planning and delivery of learning and development activities that ensure all home team members have the necessary skills, and are competent, to deliver the highest standards of care to our residents. You will be responsible in co-ordinating the training activities in your home in order to meet TLC’s goal of achieving ‘Outstanding' in CQC inspections. This will include full delivery of the care certificate and mentoring of those who are completing apprenticeships. Benefits of joining TLC Care • Competitive rates of pay • Incentivised Pay scales • Pension Scheme • Excellent working environment • Clear development plans – opportunities for career progression • Support from a highly qualified management team • Free Uniform • Free meals • Discounts at 2000 high street and online retailers • Discounted gym membership • Discounted Health Cash Plans Requirements Experience of learning and development and training delivery in the healthcare sector. Registered Nurse Good knowledge of training methodologies, learning management systems and e-learning platforms Experience in the design and delivery of training programmes. Experience of delivering training using professional registration skills and knowledge. Able to demonstrate experience of training delivery and facilitation at all levels. Proficient skills with the use of Microsoft Office Understanding of clinical competency requirements. Good communication skills (written, verbal, non-verbal) Strong leadership skills Ability to motivate and engage team members ensuring effective teamwork. Satisfactory DBS check Strongly Desired: Train the Trainer qualifications in Moving & Handling; First Aid & Basic Life Support (CIEH Accredited); Infection Control; Fire Life Safety; End of Life Care; Challenging Behaviour; Health & Safety. A recognised training or teaching qualification such as Level 3 Award in Education & Training, PTLLS, or CTLLS, CIPD or CTP Knowledge / experience of health and safety legislation Knowledge of adult social care.
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Private Patient Liaison Officer | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - London
£34,186 - £37,389 per annum plus HCAS
PermanentFull time
This is an exciting opportunity to join our new Private Patient services at Chelsea and Westminster Hospital under Chelsea and Westminster Foundation Trust within the Private Patient Unit. We are looking for someone to join our committed team providing excellent patient experience and embracing the Trust values. We are looking for an experienced administrator with a passion for exceeding patient expectation and ability to deliver a 5 star service to all patients within the Private Patient Unit. Successfully candidates will work at the Chelsea site, supporting the implementation of Private Care services . You should have a friendly patient centric approach and will need to be able to remain calm and approachable in a very busy private patient business office. You should possess excellent people and time management skills so as to be able to provide an optimum level of customer service to patients, both in person and over the telephone, and also to other users of the service. A flexible approach is also required as there will be a need to work different shift patterns, the successful candidate may be require to support across site when necessary. The post holder will be the first point of contact for patients, secretaries and health care insurance companies wishing to book / enquire about the services available. The post holder will be able to provide patients with accurate prices for services they may wish to receive. The post holder will be responsible for ensuring that patients from all private units receive information regarding the services they wish to receive. The post holder will have specific responsibility for the handling of self-pay enquiries directly from members of the public from phone calls, website enquiries, emails and potentially face to-face meetings. The post holder will be responsible for providing information on procedures and services, explaining prices and processes and maximising the conversion of enquiries to out-patient appointments, tests and admissions for treatment and ensuring patients account are up to date with payments and the correct deposits are acquired before treatment. The post holder will be responsible for making appointments for patients in outpatients or diagnostic facilities, and sending the appropriate literature to the patient once the appointment / diagnostic has been booked. The post holder will be responsible for arranging all theatre bookings and ensuring that patients are appropriately identified on theatre lists, ensuring that all literature is sent out to the patient prior to the their admission. Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond. • To be the first point of contact for patient enquiries and patient bookings for services provided at Chelsea & Westminster Private Patients Unit responsible for delivering an efficient and faultless customer experience in handling both inbound and outbound customer enquiries. • To be specifically responsible for handling self-pay enquiries from the public and maximising the conversion of enquiries to out-patient appointments, tests and procedure packages • To be responsible for utilising the Hospital Booking Systems (Cerner and Compucare) in order to carry out a variety of functions, including: • Validating patient demographic details and updating as necessary • Making, changing or cancelling outpatient appointments • Updating computerised records of patient information in line with departmental and hospital policies and procedures. • Understanding all information contained on the system to assist patients and staff with queries on the telephone. • To deal with all enquiries in an efficient, polite and courteous manner providing a caring, compassionate, helpful service to patients, staff and the general public. To cover a shift pattern across 8am-8pm. Post holder may be required to work across site • As part of the staff rota, work evenings and weekends when required. • To be responsible for answering all telephone calls, email enquiries and other forms of communication in a timely and professional manner. • Responsible for booking patients into services, such as outpatient appointments, diagnostic appointments and booking inpatient admissions. • To work closely with the commercial and pricing teams to ensure self-pay opportunities are maximised, services are well-structured, meet patient needs and are competitively positioned and priced in the market • Ensure that all booking data is accurately entered on to Cerner and Compucare in a timely manner. • Ensure that all payment details are correctly logged onto the system at the time of booking. • Prepare backing documents, ensuring that the policy and authorisation number has been supplied along with any guarantee letters for embassies and insurance companies. If information not supplied refer back to the private patient • To investigate queries in person and on telephone, dealing with patients queries, invoices and financial queries sensitively and with diplomacy. Liaising with other departments within the hospital and outside agencies where necessary e.g. insurance companies & embassies • To maintain an accurate and orderly filing system for all document • To maintain up-to-date information and appropriate insight into competitor propositions, campaigns, pricing and activity in the self-pay market • To ensure complete confidentiality with respect to patient information in line with Trust’s Confidentiality Policy & Information Governing Policy • Prepare cost estimates for consultants and patients, by filling out cost estimate sheet with codes and prices, referring to current private patient price tariff • Attend monthly unit staff meetings • Take payment information from patients who are paying with credit or debit cards, over the phone and update compucare in the appropriate manner • To check that the information provided by any clinical departments, e.g. Endoscopy and radiology is correct by checking Cerner (Electronic patients records) & ICE to ensure accuracy in adding information to compucare • To use initiative, discretion and diplomacy and act in such a manner as to maintain and protect patient confidentiality at all times • To ensure that the department voicemail/email address is checked and any messages are recorded clearly and actioned in order of priority in accordance with departmental standards. Please see attached job description and person specification to this advert for further details. This advert closes on Wednesday 18 Nov 2026
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Community Midwifery Team Leader | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Isleworth
£55,524 - £62,652 per annum incl. HCAS
PermanentFull time
An opportunity has come up for an experienced midwife to join one of our established community teams. Are you a forward thinking, experienced midwife who wants a new challenge? Are you passionate about change and have excellent leadership skills? Community Midwifery is the core pathway for the majority of Women and Birthing People expecting a baby. Offering antenatal care, postnatal care and intrapartum care to those choosing to give birth at home, the Community Midwife plays a pivotal role in providing individualised, holistic care throughout the pregnancy continuum. The Band 7 Community Team Leader will lead a team of B6 midwives, providing compassionate leadership, expert clinical support, and effective oversight of the delivery of safe high quality maternity care to our families in the Community. See attached job description for full details • Havedelegatedresponsibilityfor24-hrcoverwithinthecommunitymidwiferyservice. Thisincludesformulatingrosterstoensureadequateandappropriatecoverandwhen required, liaisingwithanddeploying staffonashift byshift basis accordingto serviceneed. • Monitortheactivitywithinyourdesignatedteamandacrosstheserviceona dailybasis and manage high activity and staffing issues as required. • Beanautonomouspractitionerprovidingclinicalleadershipandexpertiseinallaspects of midwifery practice, which includes providing direct care towomen. • Delegateclinical taskstostaffmembersonduty as appropriatee.g.care ofcomplexcases, routine checking of equipment. • Facilitatethedevelopmentofallstaffincludingstudentmidwives,juniormedicalstaffand supportworkers through evidence-basedteachingand empowerment. • Assess,develop,implementandevaluatethe higheststandardsofcarebasedon evidenced- based practice. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed." If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. See attached job description for full details • Havedelegatedresponsibilityfor24-hrcoverwithinthecommunitymidwiferyservice. Thisincludesformulatingrosterstoensureadequateandappropriatecoverandwhen required, liaisingwithanddeploying staffonashift byshift basis accordingto serviceneed. • Monitortheactivitywithinyourdesignatedteamandacrosstheserviceona dailybasis and manage high activity and staffing issues as required. • Beanautonomouspractitionerprovidingclinicalleadershipandexpertiseinallaspects of midwifery practice, which includes providing direct care towomen. • Delegateclinical taskstostaffmembersonduty as appropriatee.g.care ofcomplexcases, routine checking of equipment. • Facilitatethedevelopmentofallstaffincludingstudentmidwives,juniormedicalstaffand supportworkers through evidence-basedteachingand empowerment. • Assess,develop,implementandevaluatethe higheststandardsofcarebasedon evidenced- based practice. • Promotethephysiologyofthebirthprocessthroughsupportingbothwomenandstaff. This advert closes on Wednesday 18 Nov 2026
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Socially Complex Midwife | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Iseworth
£45,953 - £54,254 per annum pro rata incl. HCAS
PermanentFull time
An amazing opportunity has arisen in our small team of midwives to care for women and families with socially complex needs; planning and implementing individualised midwifery led care in partnership with the woman and the multidisciplinary team. You will be working alongside multi professional teams providing the most appropriate care for women whilst breaking down barriers that can inhibit women with socially complex lives accessing high quality maternity care. See job description attached for full details To provide evidence based care for women and families with socially complex needs; planning and implementing individualised midwifery led care in partnership with the woman and the multidisciplinary team. You will be working alongside multi professional teams providing the most appropriate care for women whilst breaking down barriers that can inhibit women with socially complex lives accessing high quality maternity care. To work within the community midwifery teams caring specifically for women and families who have socially complex and/ or safeguarding needs during the antenatal and postnatal period. You will work closely with the Safeguarding Team, as well as the wider Multi disciplinary and inter agency teams. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed." If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. See job description attached for full details 1. As a midwife working with women and families with socially complex and safeguarding needs you will be; planning and implementing individualised midwifery led care in partnership with the woman and the multidisciplinary team. 2. You will be working alongside multi professional teams providing the most appropriate care for women whilst breaking down barriers that can inhibit women with socially complex lives accessing high quality maternity care. 3. In accordance with the job description of a band 6 midwife, provide antenatal and postpartum care reporting and deviations from the normal to a more experienced midwife, and respond appropriately to all emergency situations. 4. Encourage a holistic, non-stigmatizing approach to socially complex women and their families 5. Provide high quality, evidence-based care and advice to women throughout the antenatal and postnatal period in community and hospital site. 6. Work in partnership with other health care professionals and liaise closely with other agencies involved in the provisions of maternity services and seek advice from the Safeguarding Midwives/Team Leader as required. 7. Recognise that the vulnerability factors can be interrelated and that parental factors increase vulnerability to child abuse and neglect. This advert closes on Wednesday 18 Nov 2026
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Phlebotomy and Cannulation Technician | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - London
£31,554 - £33,270 per annum pro rata incl. HCAS
PermanentPart time
We currently have 1 part-time role available The Phlebotomy and Cannulation Technician will work as part of a team to provide high quality safe service for the patients. The post holder will provide support in managing waiting times in the antenatal clinic. The post holder will be required to undertake phlebotomy and cannulation duties in the antenatal clinic, and to work in accordance with the Trust policies and procedures. They will also be expected to work with other healthcare professionals to ensure a smooth procedure to discharge patients and maintain the standard for high patient satisfaction and provide cover in the absence of the Supervisor Phlebotomist/Cannulation Technician. See attached job description for full details • In co-operation with the medical staff, ensure patients are receiving high quality, appropriate phlebotomy and cannulation care within all areas of responsibility. • Communicate effectively and sensitively with patients before, during and after the venepuncture or cannulation experience. • Ensure safe collection of blood samples according to agreed procedures • Ensure appropriate and accurate labelling and dispatch specimens to laboratories. • Ensure that appropriate requisitions are competed accurately and that specimens are carefully packaged for transport to pathology department. • Cannulate and take blood from inpatients and out patients effectively. • Respond to all bleeps for the cannulation service in a timely manner. • Complete all cannulation documentation as required. • Where appropriate, deliver urgent specimens to laboratories in person. • Be aware of patients’ blood letting needs. • To seek immediate assistance from medical and nursing staff should the patient’s condition deteriorate during phlebotomy/cannulation procedures. • To maintain daily record of workload plan and to retrieve information from the computerised health systems as appropriate. • To ensure that the patient is regarded with dignity and respect by upholding the Philosophy of Care and adhering to Policies and Procedures as lay down by the unit and the Trust. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. See attached job description for full details • To be fully competent in all aspects of venepuncture as according to the Trust venepuncture policy and practice techniques maintaining competency levels through a six months reassessment protocol and participate in (PDP)-Appraisals • To cover Inpatient phlebotomy duties as requested on the daily Rota by the phlebotomy manager and bring any problems to the attention of the line manager that may arise during the course of their duty • Prioritize workload and organizes and carries out work that promotes quality • Logging patients’ daily activities in the phlebotomy register/diary and on Last Word • To learn and maintain an up to date knowledge of the blood tests performed by various departments and their appropriate bottles and containers This advert closes on Wednesday 18 Nov 2026
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Locum Consultant in Geriatric Medicine | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Isleworth
£113,565 - £150,569 per annum plus London Weighting allowance
ContractFull time
The Chelsea and Westminster Hospital Foundation Trust is seeking to recruit a dynamic and passionate a Locum Geriatric Consultant, who will join the existing team of supportive and dedicated Consultant colleagues, all of whom embrace Trust values. Our shared ambition is to deliver outstanding clinical care, high-quality services and strive to improve the care of our patients in the boroughs of Richmond, Hounslow and the surrounding areas. • Provide daily consultant-led care for patients on Kew Ward, ensuring timely assessment, diagnosis, treatment planning, and safe discharge. • Maintain clinical responsibility for a cohort of approximately 17-20 inpatients. • Undertake regular consultant ward rounds and board rounds to support effective patient flow and length-of-stay management. • Review and provide specialist advice for medical outliers across the Trust and facilitate transfer to the most appropriate clinical area where required. • Lead and participate in multidisciplinary team meetings, family meetings, discharge planning discussions, and Best Interests Meetings. • Supervise junior medical staff and provide senior clinical decision-making support. • Review ward referrals and provide consultant advice for complex patients. • Undertake administrative duties associated with inpatient care, clinical governance, and documentation. • Participate in service development and quality improvement activities through dedicated Supporting Professional Activities (SPA) time. We provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East. We have over 6,000 members of staff that are PROUD to Care for nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children’s, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics. We’re one of the safest and best performing Trusts in the country. We’re also one of the top trusts to work for – our staff say they’re engaged, motivated, and would recommend us as a place to work and receive treatment. In 2020 Trust was rated by the Care Quality Commission as Outstanding in the well-led and use of resources domains and Good in the safe, effective, caring, and responsive domains. The Trust as a whole was Good, but the Chelsea site was Outstanding. Our facilities are some of the best in the country. We have been investing around £10 million a year in our estate. We are currently spending £25 million on expanding our adult and neonatal critical care facilities at Chelsea and Westminster and redevelopment of our children’s unit at West Middlesex – in partnership with our charity, CW+ and generous donors. General Responsibilities as Locum Consultant Physician in Geriatric Medicine Please refer to our detailed job description for more information. This advert closes on Wednesday 18 Nov 2026
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