Specialist Occupational Therapist: Haematology | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£58,133 - £65,261 pa inclusive
PermanentFull time
An exciting opportunity has arisen for an experienced Occupational Therapist with a passion for Haematology. Our cancer services based at Hammersmith Hospital offers a unique opportunity to work in a leading specialist cancer centre. We offer the most up-to-date chemotherapy, stem cell transplant and CAR-T treatments, which leads to one of the best survival rates in the country. We also treat multiple red cell conditions and are providing stem cell transplants to treat sickle cell disease. In this specialist role, you will be a senior therapist providing high quality occupational therapy, to inpatients with both red and white cell haematology conditions. We are looking for a dynamic, forward thinking and passionate therapist with excellent leadership, communication skills and advanced clinical skills, to join the team and deliver high quality, timely care. You will possess the ability to remain calm and professional under pressure. It is important that the successful applicant is a team player with a positive outlook, has enthusiasm and has the ability to learn and develop new skills. You must be able to demonstrate sound knowledge and experience in Haematology, possessing highly specialist assessment, treatment and risk management skills. The ability to work autonomously, but also well within a multi-disciplinary team is essential, as is the ability to promote the role of Therapies and the implementation of evidence-based practice. • To be professionally and legally accountable for all aspects of own work, including management of patients in your care and undertake all aspects of clinical duties as an autonomous practitioner. • To provide comprehensive and specialist therapy assessment and diagnosis for patients with a range of highly complex presentations, by utilising advanced clinical reasoning, evidence-based knowledge, investigative and analytical skills and specialist assessment techniques. • To plan and organise time efficiently and effectively with regard to patient management and use of time. To be accountable for the designated area of work. • To employ excellent presentation skills to promote multidisciplinary and interagency liaison and collaborative practice to a broad range of audiences, including other professionals and users. • Promote a culture of research awareness, research preparedness and activity in the team. • To ensure own and direct reports’ Personal Development Plans (PDP) are in line with therapies and trust objectives. • To undertake other duties considered appropriate by Clinical Lead or therapy senior leadership team. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Environmental sustainability Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert. This advert closes on Wednesday 18 Nov 2026
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Business Manager - Urgent and Emergency Medicine | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£66,274 - £73,496 pa inclusive
PermanentFull time
An exciting opportunity has arisen for a forward-thinking and innovative Business Manager to join the operational team within the Emergency Department and Same Day Emergency Care services at Charing Cross Hospital, part of Imperial College Healthcare NHS Trust. As Business Manager, you will play a key leadership role in supporting the operational delivery of Urgent and Emergency Care services. Working with the General Manager, Deputy General Manager, clinical and nursing leaders and corporate teams, you will help drive service improvement, quality, operational performance and patient experience. We are looking for a motivated and driven individual who can provide strong operational and managerial leadership, proactively solve complex challenges and build effective relationships across multidisciplinary teams. You will be passionate about creating a respectful and inclusive environment, supporting a positive team culture and delivering the right outcomes for patients and staff. This is a rewarding opportunity to make a real difference within one of the Trust’s busiest and most dynamic services. • Lead day-to-day operational management and support delivery against Trust and national performance standards. • Monitor activity, performance and service delivery, identifying trends and implementing corrective actions where required. • Produce and present high-quality performance, activity and financial information to support operational and strategic decision-making. • Support service planning, transformation and improvement, including the development of business cases and delivery of service redesign. • Manage delegated budgets, monitor financial performance and support delivery of cost reduction and productivity programmes. • Ensure robust governance processes are in place, supporting management of complaints, incidents, risks and associated improvement actions. • Lead, manage and develop staff, ensuring effective workforce deployment and performance against key workforce indicators. • Work collaboratively with clinical, nursing, finance, performance and corporate teams to deliver Directorate priorities. • Support the development and implementation of policies, procedures and improvement plans across the service. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert. This advert closes on Thursday 5 Nov 2026
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Specialist Speech and Language Therapist: Paediatrics | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£58,133 - £65,261 pa inclusive pro rata
ContractPart time
We have an exciting opportunity for a part-time Specialist Paediatric Speech and Language Therapist to join our well-established Children’s Therapy team. We are seeking an experienced therapist with advanced skills in assessing and supporting infants, children and young people with feeding, swallowing and communication disorders in acute or community settings. This role offers the opportunity to further develop specialist skills across the general paediatric ward, PICU and paediatric specialist services. The post holder will also develop skills in delivering videofluoroscopic swallow studies within the West London Children’s Healthcare VFSS service for North West London. You will undertake advanced assessment and deliver individualised management plans for children with diverse and complex needs, working closely with families, carers and the multidisciplinary team. Alongside other Band 7 Speech and Language Therapists, you will support the Clinical Lead with service planning, coordination, development and evaluation. Multidisciplinary teaching for staff, parents and carers is an important part of the role. You will be well supported by the Clinical Lead Paediatric Speech and Language Therapist, with a strong commitment to supervision, CPD, audit, service evaluation and improvement. This is a fixed term contract post for 12 months against maternity leave. • The post holder will be responsible for performing advanced assessment of patients with diverse presentations and complex medical, physical and psychological conditions, to develop and deliver an individualised management/treatment programme, relevant to specialism. • Following assessment, the post holder will be responsible for making therapeutic and/or clinical diagnoses and treating their own caseload of specialised and complex patients/clients and maintaining associated records. • The post holder may lead a team and be responsible for providing an advanced standard of care to patients at Imperial College Healthcare NHS Trust, which covers a multi-cultural and diverse population. • The post holder will supervise the work of other more junior staff. The post holder will be based primarily at St Mary's Hospital but will be expected to work across all sites of WLCH. • The post holder will assist the Clinical Lead in contributing to the planning, coordination, development and evaluation of the service. Together with other senior staff, you will act as a resource of specialist advice to the rest of the therapy service and other professions. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Environmental sustainability Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan. Please see the detailed Job Description including the personal specification outlining essential and desirable criteria for this position This advert closes on Sunday 8 Nov 2026
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Chief Pharmacy Technician - Stores | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£58,133 - £65,261 pa inclusive
PermanentFull time
Help shape the future of our pharmacy supply service! Join us at an exciting point in the strategic development of our pharmacy supply and distribution services. As Chief Pharmacy Technician – Stores, you will combine operational leadership with service improvement, workforce development and the effective use of pharmacy systems and automation. You will help shape new ways of working, ensuring our medicines supply service is safe, efficient, responsive and ready for the future. We are looking for an experienced and motivated Pharmacy Technician who is ready to step into a senior leadership role and help shape the development and delivery of a new centralised stores and over-labelling unit ensuring safe, efficient and responsive medicines supply and distribution service across our sites. The post will combine operational leadership with service improvement, workforce development and the effective use of pharmacy systems and automation. • Deliver an effective, efficient, high-quality medicines distribution service meeting all professional and regulatory standards across Imperial College Healthcare sites. • Ensure a flexible service responsive to customer needs. • Support the Principal Technician and Principal Pharmacist, Patient Services, in delivering the service. • Provide daily technical leadership and professional guidance to all stores staff. • Champion learning and quality improvement in pharmacy. • Help audit the service against set standards and review service provision. • Ensure safe medicines storage and cost-effective stockholding and supply from stores. • Help maintain the quality and accuracy of system information. • Act as systems manager for CMM, automation inc. stock robot, automated drug cabinets and temperature monitoring systems. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Environmental sustainability Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. This advert closes on Sunday 8 Nov 2026
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Children's Wellbeing Practitioner Trainee
South West London and St Georges Mental Health Trust - Merton, Sutton and Wandsworth
£34,186 - £37,389 per annum inclusive of Inner London HCAs
ContractFull time
A Vacancy at South West London and St George's Mental Health NHS Trust. SWLSTG NHS Trust runs a well established MHST and CWP service having been an early implementer of both programmes from 2017. Our supervision and in house training is widely recognised as excellent. The training year is well structured within our Trust, starting with all our new trainees meeting together for in service training days throughout the first term to complement the university training. We are looking for enthusiastic, collaborative, thoughtful trainees with good schools or mental health experience to join our teams in Sutton, Merton and Wandsworth. You will evidence strong organisational skills, good self-awareness plus an ability to reflect on experiences and learn quickly while on the job. We give our trainees a lot of additional training and support and it’s important to us that our staff feel happy and appreciated. In return, we expect you to work hard; be proactive with school engagement; travel within borough to meet service need and take appropriate responsibility for making the most of your learning opportunities. These are term time plus 4 weeks positions (0.94wte). Applicants will need to be ready to start work on Friday 15thJanuary 2026. All applicants also need to submit an application form to KCL for a place on the CWP PGDip course. Please apply to KCLat the same timeas applying to this post on Trac to enable your application to be checked prior to interview. Instructions are attached. CWPs offer guided self-help Cognitive Behaviour Therapy (CBT) and parenting interventions within primary and secondary schools and across wider community settings. Each team is led and supervised by an experienced Clinical Psychologist. Trainees are part of a wider, supportive CWP and EMHP network across the Trust with opportunities for peer mentoring and joint training days with other teams. During the first term, whole group training days are largely held at Springfield Hospital in Tooting but your main ongoing base will be in the schools in the borough in which you will work – either Merton, Sutton or Wandsworth. Please state if you have preference for a particular borough on your application form. These posts are Agenda for Change Band 4 (plus London weighting) and also fully funded for a one year post graduate diploma through Kings College London University. Upon successful qualification, we work hard to offer trainees permanent band 5 positions wherever possible within the service. Applicants will require: • A good degree or a level 5 or 6 qualification plus strong relevant experience • Experience of working in mental health and / or schools • Experience of working with children and young people • Strong communication skills • Ability to work cohesively within small teams • Motivation to learn and be challenged • Ability to use feedback and adapt accordingly • Excellent organisational skills • Commitment to using data to assess clinical outcome Unless expressly stated in the job advert this role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK. We are Proud to Belong at South West London and St George’s Mental Health NHS Trust. We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’. This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027. We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together.We are proud to co-produce and involve our local communities in all that we do. We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive. Come and join our inclusive teams and help our patients on their recovery journey. Therapeutic Skills: · Assess and deliver, under supervision, outcome-focused, evidence-based interventions to children and young people experiencing mild to moderate mental health difficulties. · Work in partnership to support children and young people experiencing mild to moderate mental health difficulties, and their families, in the self-management of presenting difficulties. · Work in partnership with children, young people and families in the development of plans for an intervention with associated outcomes. · Support and empower children, young people and families to make informed choices about the interventions. · Operate at all times from an inclusive values base that recognises and respects diversity. · Accept referrals within agreed national and local protocols. · Undertake accurate assessment of risk to self and others. · Adhere to the service referral protocols. Under supervision, signpost unsuitable referrals to the relevant service as necessary. · Through close case management and supervision, escalate cases where the level of need becomes more severe or beyond scope, ensuring adherence to other relevant elements of service delivery. · Provide a range of information and support for evidence-based psychological treatments. This may include guided self-help. This work may be face-to-face, by telephone or via other media. · Adhere to an agreed activity contract relating to the overall number of children and young people contacts offered, and sessions carried out per week, in order to improve timely access and minimise waiting times. · Attend multi-disciplinary meetings relating to referrals or CYP in treatment, where appropriate. · Keep coherent records of all activity in line with service protocols and use these records and outcomes to inform decision making. Complete all requirements relating to data collection. · Assess and integrate issues relating to transitions, education, training and employment into the overall therapeutic process. · Work within a collaborative approach involving a range of relevant others when indicated. · Work in collaboration with children, young people and communities to enhance and widen access. Use of Artificial Intelligence (AI) in job applications If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form. Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure. Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role. Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience. This advert closes on Thursday 29 Oct 2026
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Room Attendant
Omni Facilities Management
£13.50 to £13.50 an hour
PermanentFull time
Immediate start following a successful interview We're hiring a Housekeeping Associates to join our amazing team here at Omni Facilities Management Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Associate who will be responsible for cleaning the hotel bedrooms, bathrooms and public areas, ensuring that sufficient linen is available for daily operations and might also be required to complete additional cleaning tasks in the Back of House. Benefits from working with the company: Two weekly payments Up to 28 days paid holiday per year Permanent contract of employment Career progression on to our Management Programs & Flexible Learning Courses Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets Opportunity to work with great teams for an industry leader! Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation) Desired profile: Experienced in the Housekeeping Department in a hotel Willingness to work Ability to work under pressure with strong organizational skills Confident, professional, and welcoming personality Duties include: Room Attendant: Clean hotel rooms to required standards and by required deadlines Complete regular cleaning routines (task of the day) as per training Change bed linen and towels and make beds High and low dusting and polishing furniture Clean bathrooms, including vanity, sink, bath/shower, tiles / glass, and walls Vacuum and mop floors Replace stock of guest supplies, such as shampoo, soap, and brochures e Re-stock drinks in the mini bar Re-stock and clean equipment used In your role as a Housekeeping Associate, you may also be required to perform other duties like: Linen Porter Ensure the delivery of clean linen to designated areas in the hotel by specified deadlines Ensure the collection of soiled linen from designated areas in the hotel by specified deadlines Check all linen cupboards on a regular basis and ensure they are maintained in a tidy, organized manner and fully stocked Keep the service areas clean and tidy Wait for the linen delivery at the times specified by the hotel Bring all the dirty linen to the linen room, classify it, and count it Return damaged linen and ensuring it is accounted for by following the required procedure Pushing and pulling of linen trolleys throughout the hotel Public Area Cleaner Clean designated public areas of the hotel to required standards and by required deadlines Complete regular cleaning routines (task of the day) Vacuum, mop floors, and clean windows Dust and polish furniture and re-stock and clean equipment used Replace stock of supplies, such as soap, toilet rolls, brochures etc. Re-stock and clean equipment used Attend and provide input at housekeeping meetings. Act on any special instructions and pass on relevant information Be responsible for all keys in your possession Report anything which may be considered a Health & Safety hazard. Perform related duties and special projects, which may be assigned by the Executive Housekeeper or Assistant Executive Housekeeper room attendant / housekeeping / hotel cleaner / cleaning jobs / cleaning / cleaner / hotel housekeeping
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Patient Administrator A&E Department | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Isleworth
£30,630 - £32,346 per annum incl. HCAS
PermanentFull time
Patient Administrator A&E Department Monday- Sunday, weekends and bank holidays. Must be able to do all the shifts 06.30 - 17.00 10.30-21.00 17.00-03.00 20.30-07.00 We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the West Middlesex Site working in our busy A&E Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. The post holder will provide a comprehensive patient focused administrative service, on a day-to-day basis to a multi-disciplinary team based in our A&E Department . The successful candidate must be able to work both autonomously and as a member of the team and be able to undertake a wide range of administrative duties. As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others. PREVIOUS APPLICANTS NEED NOT RE-APPLY The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in both of the following areas, providing cross cover where necessary: Back Reception Front Reception Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. Some roles may require weekend shifts at multiple sites. Roles and responsibilities Clinical Office: • Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records • Contact other departments and teams as necessary relating to the patient care pathway and service delivery • Support the Team Leader and practitioners with the smooth running of clinics and procedure lists. • Liaise with other hospitals and GPs regarding patient care pathways • Prepare for clinics ensuring all relevant documentation is available and notes are prepared • Use Trust’s computer system, to generate clinic lists and help locate missing notes • Use of the case note record tracking(CRT) system to electronically register/move/transfer/locate medical case notes • Prepared all externally transcribed correspondence for signature and despatch within the agreed Trust timeframe, escalating where necessary. • Match all correspondence typed by the managed transcription service with correct patient and clinician, any amendments are made, and letters dispatched and filed in medical record. • Correct any mismatches by reference to medical record, original dictation, communication with the transcription service and if required clinical staff. • Provide any specific advice to patients upon booking-in, in preparation for their appointment • Ensure all patients are added to the Trusts PAS system before their appointment • Type urgent letters and reports as required • Register new referrals, and ensure all patient information is up to date and complete • Book outpatient appointments Please refer to the job description for the full list of roles and responsibilities This advert closes on Sunday 8 Nov 2026
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Acute Medical Unit (AMU) Ward manager | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Middlesex
£55,524 - £62,652 per annum incl. HCAS (pro rata)
PermanentFull time
Ward Manager, Acute Medical Unit (AMU) Are you an experienced Registered Nurse looking for your next leadership opportunity in Acute Medicine? We are seeking a motivated and dynamic Ward Manager to lead our busy Acute Medical Unit. Applications are welcome from experienced Band 6 and Band 7 nurses currently working within acute medicine, acute assessment, emergency care, or similar fast-paced clinical environments. The successful candidate will provide clinical and operational leadership, ensuring the delivery of safe, effective, and high-quality patient care. You will work closely with the multidisciplinary team, support staff development, manage resources effectively, and drive continuous quality improvement. Our 64-bedded Acute Medical Unit includes 43 inpatient beds, 6 enhanced care beds, and 15 assessment trolleys, providing care for patients across a range of acute medical specialties. This is an excellent opportunity for aspiring and established nursing leaders who are passionate about acute care and ready to make a positive impact on patient outcomes and staff experience. · In collaboration with the Modern Matron, Service Manager & Clinicians, the Ward Manager is responsible for the effective delivery of care given to patients within the clinical area. · To provide professional leadership within the clinical area. · To have 24-hour responsibility for clinical area. · The post holder will provide expert advice and take a lead in the development and implementation of shared practice protocols in line with national recommendations and standards where these are available. · To reduce length of stay for patients ensuring pathways to support highest standard of care are in place. · To achieve financial balance. Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid. We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future. We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring. Leadership and Management • Provide visible leadership and operational oversight of the ward with 24-hour accountability. • Promote a culture of patient-centred care, safety, compassion, and continuous improvement. • Support workforce planning, rostering, recruitment, retention, and staff wellbeing. • Ensure resources are managed effectively within agreed budgets. • Lead discharge planning and patient flow initiatives to optimise length of stay and patient experience. • Maintain a safe, clean, and compliant care environment. • Deputise for the Modern Matron as required. Clinical Practice • Maintain expert knowledge of acute medical nursing and delivery of evidence-based care. • Ensure patients receive safe, effective, and high-quality care. • Lead by example and act as a role model for professional practice. • Support staff development and clinical competency through education and supervision. • Ensure compliance with agreed care pathways, standards, and clinical protocols. • Promote effective multidisciplinary communication and collaboration. Quality, Safety and Governance • Lead quality improvement, audit, patient safety, and risk management activities. • Investigate incidents, implement learning, and promote a culture of openness and continuous improvement. • Monitor performance against quality indicators and develop action plans where required. • Ensure compliance with infection prevention and control, medicines management, safeguarding, health and safety, and Trust policies. • Support appraisal, mandatory training, clinical supervision, and professional development for all staff. • Use patient, family, and staff feedback to improve services and patient outcomes. Communication • Communicate effectively in complex, sensitive, and challenging situations. • Ensure information is delivered clearly and appropriately to patients, relatives, staff, and stakeholders. • Develop positive working relationships across professional groups and services. • Promote collaborative working, inclusion, and shared decision-making. General • Undertake duties in accordance with Trust policies, professional standards, and the NMC Code. • Participate in training, service development, and organisational initiatives. • Carry out any other duties appropriate to the grade and responsibilities of the post. Key Working Relationships • Modern Matron and Senior Nursing Team • Multidisciplinary Team (MDT) • Directorate Management Team • Clinical Site Managers • Specialist Nurses and Allied Health Professionals • Discharge Hub, Social Care and External Partners This advert closes on Friday 6 Nov 2026
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Senior Patient Administrator | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Isleworth
£33,262 - £36,027 per annum incl. HCAS
PermanentFull time
Band 4 Senior Patient Administrator, Monday to Friday 9am - 5pm (Fulltime) Queen Marys Maternity Unit,West Middlesex University Hospital Success in this role will require a calm yet proactive approach, as well as the ability to multi-task efficiently while maintaining a thorough and high-quality standard in all tasks. You will act as the primary point of contact for Admin staff, clinicians and patients, ensuring communication is clear and timely. Additionally, liaising with various stakeholders will be a core part of the role, so acting in an efficient and effective manner will be essential. You will also be working alongside other band 4 colleagues within the department, with an aim to build some cross cover. This teamwork will help ensure the smooth running of the service and support continuity, even during busy periods. Please let me know if you have any questions, or would like more information about any aspect of the role. Where possible you should have a good understanding of Cerner The closing date given is a guide only. There may be some occasions when we may close a vacancy if we receive a high number of applications. You are therefore advised to submit your application as early as possible to avoid disappointment. Previous applicants need not re-apply. The post holder will play a key role in the delivery of a high quality, safe and compassionate healthcare service to patients. They will ensure that streamlined administrative processes are implemented and followed which are focused on the patient and their individual needs. The Senior Patient Administrator in Maternity team will provide effective and efficient administrative support to a team and will act as a focal point of communication between patients, doctors and other healthcare professionals. As a senior member of the team, the staff member will act as a role model to others in all aspects of their work, consistently demonstrating the highest standards of professionalism and customer service. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. • Assist the Team Leader in all aspects of staff management of all Patient Administrators and Assistant Patient Administrators, including assisting with prioritising of workload, day to day support, supervision, sickness, performance and appraisal and ensuring mandatory and statutory training targets are achieved. • Support the Team Leader in maximising the best use of clinical and non-clinical resources • Ensure that all enquiries are dealt with in a timely, polite, professional and confidential manner, taking action or escalating as appropriate, using initiative and prioritising skills • Proactively manage patient pathways so that all patients receive a high standard of service delivery • Use initiative when dealing with patients’ problems or when dealing with managers and consultants who may request patient information. • Ensure all activity is cashed up in a timely manner using Trust’s Cerner/appropriate IT system including DNAs and discharges. • Participate in new staff induction, demonstrates duties to new starters and providing close supervision • Develop of new members of the team through training and supervision • Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development • Suggest improvements to systems, with ways of measuring effectiveness of any changes made. • Support the Team Leader in overseeing reception services ensuring adequate cover at all times and that patients receive an appropriate and welcoming service. • Ensure patient demographic details are updated on the Cerner • Collect and use data to measure performance of department against objectives. • Assist all members of staff and patients with the uptake of new technologies, and where required become a ‘user champion’ to embed learning • Assist in sourcing specialist equipment as appropriate. • Flag up and report overseas visitors for payment • Retrieve and validate missing NHS numbers card and investigate errors • Assist in the maintenance of stationery stock. • Organise and prioritise workload with minimal supervision. • To lead orientation and induction of new members of staff and ensure existing members are up to date in all their training needs. • Produce accurate theatre lists on a daily/weekly basis. • Communicate with women both verbally and in writing confirming appointments. • To respond to any request from women. • Monitor on a daily basis any bottlenecks or breaches and report to the Theatre Manager. • Proactively identify opportunities for improvement and efficiency. • Liaise closely with ward managers to ensure fluctuations in theatre activity are communicated and appropriate staffing is sourced. • To compile and present data when required. • To establish and maintain effective working relationships. • Liaise with clinicians regarding appropriate scheduling of patients such as case mix together with other key information to ensure the full utilisation of theatre lists. • Liaise with clinical staff to ensure any specialist equipment is available as required. • Participate in team, professional and personal development activities. • Ensure the case mix of women booked to lists is optimal utilisation of theatre time , though a working knowledge and close working relationship with the MDT. • Book induction of labour appointments. • To undertake any other duties commensurate with the banding of the post and within reason as directed. • Order stock required in the absence of supplies coordinator. • Demonstrate excellent communication and interpersonal skills including the ability to exercise diplomacy and a good telephone manner. • Maintain confidentiality regarding all matters related to the service. • Appropriately receive, re-direct and make telephone calls to and from the department as required. Run an effective messaging service. • Receive queries and ensure that they are actioned in a timely and appropriate fashion. • To politely, effectively and sensitively deal with written and telephone enquiries This advert closes on Sunday 8 Nov 2026
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Waiting Staff
Cairn Group Hotel - London
PermanentFull time
Location: The Gantry London, Curio Collection by Hilton Department: STK Restaurant Join Cairn Group – Where People Drive Hospitality Forward, Together At Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people. We're looking for enthusiastic, friendly and customer-focused people to join our team. Whether you're welcoming guests, serving in our restaurants and bars, working in our kitchens or supporting our teams behind the scenes, you'll play an important part in creating moments that matter for our guests. Make Every Moment Matter Every day is different, but every day you'll have the opportunity to make a positive impact. You will: Create memorable experiences by delivering warm, genuine hospitality. Bring energy and personality to every guest interaction. Be part of a team that works together to deliver exceptional service. Help create a welcoming atmosphere where guests want to return. Take pride in maintaining outstanding standards across every service. Learn, grow and build your hospitality and personal skills every day. Bring Your Personality. We'll Help You Build Your Career. We're looking for people who: Love making people feel welcome. Enjoy working in a fast-paced, people-focused environment. Add to our team, bringing a positive attitude and a willingness to learn. Take pride in delivering great service and working as part of a team. Communicate with confidence, warmth and professionalism. Want to develop their skills and build a rewarding career in hospitality. No hospitality experience? No problem. If you bring the right attitude and a passion for people, we'll give you the training and support to succeed. Why Cairn Group? Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make. We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose. What you'll enjoy as part of the team At Cairn Group, we recognise that our people are at the heart of our success. That's why we offer a range of benefits designed to support your wellbeing, reward your contribution, and help you build a rewarding career with us. As part of the Cairn team, you'll enjoy: Incentives and Service Charge (site specific) Discounted stays across our hotels and venues Food, beverage, spa and leisure discounts Access to retail, entertainment and lifestyle discounts Leadership and career development programmes Long service awards recognising your commitment and contribution Refer-a-friend scheme Employee Assistance Programme offering confidential support whenever you need it Health Care Cash Plan Meals on duty Wellbeing resources and support Opportunities to develop and progress across our diverse hospitality portfolio We're committed to creating an environment where people feel supported, valued and empowered to grow. Whether you're starting your career or taking the next step in leadership, Cairn Group offers the opportunity to build a career with purpose, alongside a team that's stronger together. About The Gantry London, Curio Collection by Hilton The Gantry London, Curio Collection by Hilton is an award-winning urban resort and design-led hotel in the heart of Stratford, East London. Contemporary design, art and vibrant social spaces run throughout the hotel, alongside destination dining, rooftop experiences and dedicated spaces for meetings and events, all moments from Queen Elizabeth Olympic Park. Join us and help create exceptional experiences every day.
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