Receptionist/Admin
NHS Jobs - London
from £31,949 a year
PermanentFull time
HURLEY GROUP JOB DESCRIPTION POST Receptionist LINE MANAGER/ SUPERVISOR Reception Manager LOCATION Sternhall Lane Surgery JOB PURPOSE: It is the role of the Receptionist to assist the patients in the easiest possible way to see a clinician. To facilitate this the receptionist will ensure that : I. Patient enquiries are handled courteously, efficiently and with empathy. II. Filing, record keeping, and the distribution of documents are undertaken efficiently and promptly. III. Administration tasks are undertaken with due care and attention to details. MAIN DUTIES RESPONSIBILITIES PERSON SPECIFICATION LEVEL ( ) Reception duties Opens and closes premises punctually as required. Checks in and directs patients appropriately. Takes and records accurate messages and passes on to relevant people. Keeps the appointment book up to date and operates the appointment system as directed. Arranges repeat prescriptions. Aids special needs patients. Liaise with outside organisations. Arrange ambulance transport to hospitals Arrange interpreters, as required Direct patients wishing to make a complaint to the appropriate practice procedure. Collects specimens from patients, stores correctly and prepares specimens for daily collection Dealing with telephone queries Have a working knowledge of telephones during and after hours To provide cover for reception and administrative staff if required. Maintain office supplies Admin duties Opens, distributes and posts mail. Arranges non-routine appointments (secondary care) Register new patients. Return records to the Health Authority. Prepare records for deductions Maintain age/sex and patient registers and disease index. Scans work flow and distribute information to team Actions Lab Link results Complete the relevant claim forms. Participate in any project or audit that the practice may do from time to time. General duties Prepares and tidies consulting rooms, including stocking up with stationery and equipment. Ensure posters and leaflet displays are tidy and in date Watches for and reports to the Health and safety representative matters affecting safety and security in accordance with the Practice Health and Safety Policy. To ensure that letters and reports are produced promptly and well laid out in order to maintain the efficient running of the service. To ensure all enquiries are handled efficiently and courteously. Typing all referral letters and other correspondence dictated by the clinicians and other members of the team, taking note of deadlines. Undertaking record keeping for all referrals, and recording stats and data for audit and evaluation Reconciliation of referrals details with invoices Preparing reports and photocopying for medical reports- including typing or printing of patient summaries recording receipt and dispatch of records/ reports Liaison and organisation of practitioner-patient appointments with outside agencies Request results/ letters /notes/reports from other agencies as required Maintaining file of requests for medical reports of patients from outside agencies. Scanning onto electronic patient records CONFIDENTIALITY In the course of your employment you will have access to confidential information relating to Hurley Group business. You are required to exercise due consideration in the way you use such information and should not act in any way which might be prejudicial to the Hurley Group interests. Information for extra consideration includes access to the general business of the practice and any information regarding individuals. Information relating to patients, carers, colleagues, other healthcare workers, or the business of Hurley Group may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data, If you are in any doubt regarding the use of information in the pursuit of your duties you should seek advice from your line manager before communicating any information to any third party DATA PROTECTION Hurley Group is registered under the Data Protection Act (DPA) 1984. You must not at any time use the personal data held by Hurley Group for any purpose not described in the registry entry or disclose to a third party It is essential that a strict code of confidentiality is adhered to all times All dealing within Hurley Group remain strictly confidential and the post holder would be expected to maintain confidentiality at all times during employment and also after employment has ended with the Hurley Group If you are in any doubt regarding what you should or should not do in connection with the DPA then you must contact your line manager HEALTH AND SAFETY Employees must be aware of the responsibility placed upon them under the Health and Safety at Work act 1974 to maintain a healthy and safe environment for both staff and visitors The post-holder will assist in promoting and maintaining their own and others health and safety and security as defined in the Health and Safety Policy (Staff Handbook) Using personal security systems within the workplace according to Hurley Group guidelines Identifying risks involved in work activities and ensuring appropriate safeguards are used when the activities are undertaken Making effective use of training to update knowledge and skills Using appropriate infection control procedures Maintaining work areas in a tidy and safe way free from hazards Reporting any risks that are identified both timely and accurately to your line manager EQUALITY AND DIVERSITY The post-holder will support the equality, diversity, and rights of patients and carers colleagues to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Hurley Group Policies, Procedures and current legislation Respecting the privacy, dignity, needs, and beliefs of patients carers and colleagues Behaving in a manner which is welcoming, non-judgemental and respects their circumstances, feelings, priorities and rights QUALITY The Post-holder will strive to maintain quality within the practice and will: Alert other team members to issues that affect quality and risk Assess own performance and take accountability for their own actions either directly or, under supervision Contribute to the effectiveness of the team by reflecting on their own and team activities, making suggestions on ways to improve and enhance team performance Work effectively with individuals in other agencies to meet patient needs Effectively manage own time, workload and resources COMMUNICATION The post holder should recognise the importance of effective communication within the team and will strive to communicate effectively with: Other team members Patients and carers Recognise: Peoples need for alternative methods of communication and respond accordingly CONTRIBUTION TO THE IMPLMENTATION OF SERVICES The post-holder will Apply Hurley Group , standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect their own work Participate in audit where appropriate FINANCIAL REGULATIONS All Staff are responsible for security of any property belonging to Hurley Group avoiding loss or damage and being economical and efficient in the use of resources Staff should conform to the requirements of the financial procedures which include the Bribery, Fraud and Corruption Policy and other polices as set out in the Staff Handbook SAFEGUARDING OF CHILDREN AND VULNERABLE ADULTS All employees have a responsibility for: Safeguarding children and Safeguarding Adults in the course of their daily duties For ensuring that they are aware of the specific Safeguarding duties related to their role GENERAL The post-holder Is advised that the job description describes responsibilities as they are currently required and these are subject for review and updating in the light of changing service needs. Any changes will be subject to consultation as part of the annual appraisal Should be aware that job descriptions are not fixed although every effort is made to ensure that the responsibilities reflect what you are being asked to do. However by the nature of the business that Hurley Group undertakes this demands flexibility in order to provide a service to our patients and Doctors. The job title and description may be amended and you may be asked to undertake additional duties not specified that may be reasonably required May be expected to work at any of the medical practice sites in line with service needs Must at all times carry out his/her responsibilities with due regard to the Hurley Group Equal Opportunities Policy (Staff Handbook) Has a contractual duty to participate in the practice performance appraisal scheme and to contribute to their own personal development and the development of any staff they are responsible for Is expected to follow the Hurley Groups general standards of performance and behaviours. If you require a copy of this document please ask your line manager or contact the HR department
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On Demand Engineer
Mitie
PermanentFull time
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so. -Maintain Fire & Security Systems in your assigned area. -Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements. -Plan and respond to routine and re-active call visits in your area. -Maintain effective communication with customers when planning site visits. -Maintain your stock levels with support from your team leader -Attend training sessions as and when required. -Attend Engineering team meetings as and when required. -Identify any personal training and development needs to help you provide the best possible customer service. Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Emergency Lighting Requirements What We're Seeking We're thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here's how you can excel in this position: For this opportunity, we are specifically looking for candidates who offer: -A technical background in the electrical / electronic industry. -Good all-round knowledge of Fire and Security Systems. -Experience of front-line customer contact preferred. -Excellent organisational skills. -A professional and presentable demeanour, always. -An ability to deliver exceptional customer service.
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Lead Practice Nurse
NHS Jobs - London
£55,000 to £58,000 a year
PermanentFull time
The Lead Practice Nurse will provide clinical leadership and professional support to the nursing team while continuing to deliver hands-on patient care. Key responsibilities will include: Leading, supervising and supporting Practice Nurses and Healthcare Assistants including induction, mentoring, training and development. Supporting clinical governance, patient safety, audits, quality improvement, incident reviews, complaints and CQC requirements. Providing leadership in safeguarding, infection prevention and control, clinical risk, health and safety and medicines management. Supporting recruitment, appraisals, competencies, wellbeing, performance and attendance management within the nursing team. Overseeing the delivery of nursing services, including long-term condition management, diabetes, respiratory and cardiovascular care, screening, immunisations, wound care, NHS Health Checks and health promotion. Monitoring clinical and practice performance against QOF, contractual requirements and relevant clinical targets, and supporting improvement plans where required. Continuing to provide high-quality clinical care within their professional scope of practice, including assessment, treatment, preventative care, referrals and appropriate escalation. Supporting nursing rotas, workforce planning, clinical cover, annual leave and staffing requirements to maintain safe and effective services. Promoting ongoing professional development, mandatory training, clinical competencies, reflective practice and learning within the team. Working collaboratively with GPs, the Practice Manager, clinical and administrative teams, and wider NHS and healthcare professionals. Promoting patient-centred care, dignity, equality, shared decision-making and a positive patient experience.
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Cover Supervisor
Teaching Vacancies - London
PermanentFull time
What skills and experience we're looking for Westminster Academy has a fantastic opportunity for an innovative and dedicated Cover Supervisor to play a vital role by providing a cover service for planned absence and reactive cover, which is set each morning. The post holder may be assigned to certain areas of the curriculum more than others, based on their knowledge and the staffing requirements, but they would need to be flexible to cover a full range of subjects to assist with the education and care of the students in the Academy. The post holder will ensure that students carry out curriculum tasks set by the teacher and assist students in understanding the nature of these tasks in order to minimise the impact of the teacher’s absence upon the students’ learning. Our ideal Cover Supervisor will be calm, have exceptional organisational skills, excellent attention to detail, proficient I.T. skills and work well under pressure. If you are a confident and enthusiastic individual who has a genuine interest in delivering high-quality lessons to improve the outcomes for young people, we would love to hear from you. What we are looking for: • Previous experience working in a secondary school environment. • Strong organisational skills with the ability to prioritise, multi-task and work effectively under pressure. • The ability to prioritise, multi-task and work effectively under pressure. • Excellent written and verbal communication skills, with the ability to build positive and professional relationships with pupils, parents/carers and colleagues. What the school offers its staff Why Join Westminster Academy? Westminster Academy is home to a diverse, ambitious, and caring student community situated in the vibrant heart of London. Staff benefit from being part of an innovative and supportive team where collaboration, wellbeing, and professional growth are prioritised. Guided by our strong, values-driven ethos, we are committed to nurturing both academic success and personal development for every young person in our care. This is a rewarding opportunity to make a genuine, lasting difference in students’ lives, helping them grow in confidence, resilience, and aspiration. For further details, please visit our website at www.westminsteracademy.org.uk. Commitment to safeguarding We expect all staff to share our commitment to safeguarding. A professional social media check may take place to identify a candidate's online presence to look for negative behaviours such as bullying, racism, nudity and excessive bad language. The post is subject to an enhanced DBS check. This role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020, as the work brings employees into contact with children who are regarded by the Act as a vulnerable group. Applicants for any role at WA must disclose all convictions.
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Macmillan Cancer Psychologist
NHS Jobs - London
£58,133 to £65,261 a year
PermanentFull time
General To travel to sites across the Trust, including Princes Royal University Hospital, Orpington, as appropriate and when required To be aware of risk relating to aggressive and challenging behaviour amongst the client group, and follow trust policies relating to its management To respond appropriately and professionally to emotionally distressing situations including those associated with physically unwell patients approaching end of life care and to support others involved in such situations The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post. To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations. We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued. At Kings we are a kind, respectful team: Kind. We show compassion and understanding and bring a positive attitude to our work Respectful. We promote equality, are inclusive and honest, speaking up when needed Team. We support each other, communicate openly, and are reassuringly professional To observe and maintain strict confidentiality of personal information relating to patients and staff. To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues. This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder. All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication. Everyone is responsible for promoting inclusion no matter their role or team. At Kings, we want to create an environment where everyone feels valued, respected and welcomed
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Service Lead for Mortuary and Bereavement
NHS Jobs - Orpington
£55,524 to £62,652 a year
PermanentFull time
To deputise for the Head of Service Organise and participate in routine and specialised postmortem provision ensuring HTA compliance at all times. Organise and participate in all other aspects of mortuary and bereavement services ensuring the effective, professional, cost-effective service. Overseeing the day to day running of the mortuary and bereavement office. To manage the bereavement supervisor and ensure the smooth running of the service in accordance with KCH guidelines and recommendations. Liaison with external agencies including the coroners office, Police, GPs, Treasury Solicitors, councils and financial institutions. Ensure efficient and professional liaison with clinical, nursing and clerical staff and all other Trust staff To work with the Head of Service in ensuring that all SOPs, risk assessments and audits are undertaken and updated as in line with departmental, Trust and HTA policies. To ensure there is a robust system in place for the sensitive disposal of POCs, ensuring compliance with Trust policy and national guidelines. To ensure all organs, tissue, blood and other samples are appropriately labelled, recorded and tracked and disposal records maintained. To take a leading role in Health and Safety ensuring safe and appropriate working practises within the department. Undertake staff appraisals for all levels of APTs and bereavement supervisor. Ensure the department provides a sensitive and professional viewing and identification service to the bereaved. To support the Head of Service in the production of staff rotas covering post mortem provision, emergency on call, annual leave etc. Maintain cleaning/disinfection/maintenance of the department, ensuring the creation and maintaining of cleaning and maintenance records. Participate in departmental meetings. Ensure the maintenance of appropriate records within the department mortuary register, Eden, equipment servicing, fridge/freezer temperatures, cleaning etc, ensuring compliance with HTA and codes of practice and standards. Participate in on call service rota. Ensure cultural and religious beliefs are respected and complied with at all times. Participate in the future development plans of Mortuary and Bereavement services
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Assistant General Manager, Trauma & Orthopaedics
NHS Jobs - London
£58,133 to £65,261 a year
PermanentFull time
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
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Waiting Team Member - Full Time
Prezzo Trading LTD - Kingston
PermanentFull time
Front of House Team Member, Prezzo Italian Great nights out don't just happen. People like you make them. You can't miss Prezzo Italian right now. Our refurbished restaurants look stunning, with more on the way, and the food has never been better. Guests are noticing and the momentum is real. Now we need warm, friendly people to join our front of house teams and make every visit one to remember. Who we are Brava Hospitality Group is the home of great restaurant brands. We're the group behind Prezzo Italian, in towns and cities right across the UK, and a collection of much-loved central London restaurants: Jamie's Italian, Riding House Café, Nessa, Yasmin, Mortimer House Kitchen and, most recently, Bolo by Gennaro. And we're growing the footprint of every one of our brands. We're restaurant people at heart, and we believe every guest deserves brilliant food and exceptional hospitality from teams who love what they do. Prezzo Italian has been bringing the Italian classics to towns and cities across the UK since 2000. For our 25th birthday we gave it a fresh start: a brand-new look, beautifully redesigned restaurants, and a menu built around the dishes people love, made fresh and cooked properly. Prezzo Italian is the home of the Italian classics. We're a business on the way up, and the people who join us now will shape where it goes next. The role As a Front of House Team Member at Prezzo Italian, you're the first smile guests see and the reason they come back. You welcome, you recommend, you look after every table, and you make it look easy. At Prezzo Italian, it all comes down to two things: the impression we make and the connections we build. Every guest should leave feeling genuinely looked after, not just served. That starts with how we treat each other. Teams who look out for one another, have fun together and take pride in what they do create the moments guests remember and come back for. New to hospitality? You'll get full training and a team that has your back from day one. What you'll be responsible for Delivering exceptional hospitality • Greet every guest warmly and make them feel at home. • Know the menu and recommend dishes and drinks with real enthusiasm. • Take orders accurately, including allergen and dietary requests, following our procedures every time. • Keep an eye on every table so guests have what they need before they ask. • Make every guest's first and last impression one they remember. Being part of the team • Work closely with the kitchen and bar so every plate and drink goes out right. • Help your teammates when it gets busy. • Keep the restaurant clean, tidy and ready for guests. • Handle payments accurately and with care. What we're looking for Are you a Prezzo person? You're warm, genuine and generous with your time. You love great food and you love people even more. You make every guest feel welcome from the moment they walk in, you lift the team around you, and you take pride in getting the little things right. You bring energy, a sense of fun, and the confidence to make the call. • A friendly, confident way with people. • Energy and a positive attitude, even on the busiest nights. • A team player who's happy to muck in. • Pride in getting the details right. Experience is great, but it isn't essential. Your personality matters most, and we'll teach you the rest. What's in it for you You'll give a lot to this role. Here's what we give back. Reward • Tronc, so you share in the success of a busy restaurant • Company pension scheme, if you're eligible • Life assurance at 2x your annual pay • Paid holiday allowance • Refer a friend and earn up to £1,000 Time and wellbeing • Your birthday off, every year • Free or heavily subsidised meals on shift • 24/7 GP helpline and Employee Assistance Programme (EAP) • Stream (formerly Wagestream), our financial wellbeing app: access pay you've already earned, save straight from your pay, and get tools and guidance to manage your money Perks • 50% off at Prezzo Italian • 25% off at every other Brava restaurant • Share 25% off with up to 5 friends and family, even when you're not there • Free Tastecard and the Hospitality Rewards app for retail discounts Your future • Full training and ongoing development • Paths into Waiting Specialist, supervisor and management roles • Opportunities across our other brands Ready to join us? This is an exciting time for Prezzo Italian, and where we go next will be shaped by the people who join us now. If you love people and want to be part of a team that makes great nights out happen, we'd love to hear from you. Apply today. It takes a few minutes to start a conversation that could change your next five years. Brava Hospitality Group is an equal opportunities employer. We welcome applications from everyone, and we'll make reasonable adjustments at any stage of the process.
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Senior MEP Design Manager
Kier Group
PermanentFull time
We're looking for a Senior MEP Design Manager to join our KME Design Management Team. Location: London. Flexible on location.Hours: Full Time. Flexible working available We are unable to offer certificates of sponsorship to any candidates in this role. As a Senior Design Manager, you'll play a pivotal role in supporting the delivery of profitable projects from tender through to completion. Working within our KME business, you'll manage design activities across multiple or large-scale schemes, ensuring solutions meet and exceed customer requirements. This is an exciting opportunity to work on complex projects ranging from £5m to £150m+ across various sectors including education, health, defence, and commercial. You'll be part of a supportive team that values collaboration, innovation, and professional development. What will you be responsible for? As a Senior Design Manager, you'll be working within the KME team, supporting them in delivering complex MEP design solutions across major projects. Your day to day will include: -Managing internal and external design teams, ensuring clear scopes and alignment with contract requirements -Overseeing design activities to agreed budgets, programmes and quality standards -Leading design safety reviews and ensuring CDM requirements are incorporated throughout -Building effective relationships with clients, project teams and stakeholders, providing clear communication and monthly reporting -Supporting tender activities, managing design change processes, and identifying opportunities for value engineering What are we looking for? This role of Senior Design Manager is great for you if: -You're an experienced MEP design manager who has worked for a main or Tier 1 MEP contractor -You have a strong technical understanding of MEPH services and experience delivering multiple medium or large complex schemes -You're a proactive problem solver with excellent organisational and planning skills -You have experience managing and leading teams to achieve multiple objectives in a collaborative way -You're proficient in Microsoft Office and have excellent communication and presentation skills We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier #LI-AS2
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Teaching Assistant
Kedleston Group
£20,000 to £30,000 a year
PermanentFull time
Are you passionate about supporting young minds and making a real difference in the classroom? We’re looking for two dedicated, energetic, and caring Teaching Assistants to join our fantastic team! What you’ll be doing: Identify strategies to help overcome individual pupils’ barriers to learning Be prepared to use humour and restorative practice to ensure a child-centred approach. Support the transition of new pupils arriving or existing pupils returning to school, putting the necessary support in place to overcome any barriers to learning Provide in class support as necessary to meet the needs of the school. Liaise with other staff to monitoring pupils’ behaviour and well being Build positive relations with parents/carers to encourage family involvement in their child’s progress. Communicate with parents/carers about specific support in place for their child. What we’re looking for: Team players who will uphold the mission, values and goals of Silverways School A can-do attitude. Great communication and interpersonal skills Experience working with ASC children in an educational setting A passion for education and helping students thrive Why work for us? Supportive and friendly school community. Ongoing training and development opportunities. A rewarding role where you’ll make a real impact! We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care. When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you both to excel in your role and grow in your careers. You will have access to an attractive benefits package including; Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service. Discounts on retail, travel, and leisure through our benefits platform. Cycle to work scheme Generous life cover Who are we? Silverways School is an independent special school which supports children and young people with autism and associated learning needs. The school is set in the heart of the community in Enfield, North London. The focus at Silverways School is on maximising every child’s potential to develop into a confident, resilient, and skilled young person who will make a positive contribution to society and live as independent a life as possible. Silverways School is part of Kedleston Group. We specialise in providing specialist education for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH). We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure. We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community. Teaching1002
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