EIS Care Coordinator (Social Worker/OT/CPN)
NHS Jobs - Canning Town
£45,953 to £54,254 a year
PermanentFull time
Contribute to the delivery of service to people with First Episode Psychosis. Provide specialist assessment and psychosocial/psychotherapeutic skills, together with the provision of wide-ranging practical support. Provide assessments within health (CPA) and social care (care management) frameworks. Participate in the setting up and running of service user and carer groups, which promote confidence building, meaningful occupation and recovery. Provide support to service users in line with a whole team approach, as recommended in Early Intervention in Psychosis best practice literature. Provide a service, which promotes recovery, identifies peoples needs and strengths, is user centred and holistic, and promotes safety and positive risk taking. Ensure the service provided is of the best quality and of a standard of professional practice and performance to meet the needs of Newhams diverse community. Provide a service, which adheres to policies and procedures. Provide a service, which is of the highest standard in terms of fair access, equality of opportunity and anti-discriminatory practice.
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Care Co-Ordinator | West London NHS Trust
West London Mental Health Trust - Ealing
£45,953 - £54,254 Per Annum
PermanentFull time
Thank you for your interest in this Band 6 Mental Health Practitioner position within our Ealing Community Rehabilitation Service (CRS). This is a full-time and permanent position and attracts 15% Outer London weighting. We welcome applications from Registered Mental Health/LD Nurses (registered with the NMC) and qualified Social Workers (registered with Social Work England) who are interested in working in complex psychosis in the community. Mental health practitioners play a key role in dissolving the barriers that can exist between mental health and physical health, social care, voluntary and community social enterprise organisations and local communities, and primary and secondary care, to deliver integrated, personalised, place-based and well-coordinated care for adults – moving towards a ‘whole system’ of mental health care, which will provide timely access to support, care and treatment. We need qualified, experienced, skilled and professionally registered practitioners, to support people with mental health needs to access mental health care when and where they need it, and to be able to move through the system easily. What we are looking for are highly motivated and enthusiastic practitioners with a passion for psychosocial rehabilitation who are excited by service development. You will need experience at band 5 (or equivalent) and of working in the communityto be able to step up to this band 6 role. Depending on your professional background, this role may include clinical assessment and evidence-based interventions, coordination of mental and physical healthcare, relapse prevention and recovery-focused support, alongside the psycho-social interventions that help people manage their problems and move towards individualised recovery on their own terms – surrounded by their families, carers and social networks, and supported in their local community. You will be an autonomous practitioner who will carry continuing responsibility for a defined caseload of service users experiencing complex psychosis. You will support individuals to be able to contribute to and be participants in the communities that sustain them. A key part of the role will be liaison with Local Authority and ICB colleagues to ensure that any out-of-area and supported accommodation placements are suitable for the needs of the service user and that people are supported in the least restrictive environment possible. Please consider applying if you are passionate about supporting people to live as independently as possible and are committed to a strength based and recovery focused approach to supporting people with complex psychosis. West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m. The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’. The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative. The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. This advert closes on Thursday 1 Oct 2026
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Clinical Nurse Specialist (Homeless Intermediate Care Team)
University College London Hospital - London
£58,133 - £65,261 Per annum inclusive of HCAS
PermanentFull time
A Vacancy at University College London Hospitals NHS Foundation Trust. We have an exciting opportunity to support some of the most vulnerable patients within our healthcare system. Based at UCLH and across NCL, you’ll be part of a small, dedicated homeless intermediate care team working across our NCL acute hospital trusts, P2 beds and community to support patients experiencing homelessness and social exclusion. You will play a key role in helping patients navigate their health and discharge journey from admission to discharge and in community follow up working closely with clinical teams, local authorities, and community services to ensure safe, appropriate, and person-centred transitions from hospital to community care. You will also line manage a team of clinicians and non-clinicians in supporting our patients, focusing on staff improvement and wellbeing as well as continuous service improvement for our patients. If you are motivated by reducing health inequalities and improving outcomes for marginalised groups, we welcome your application. Line managing a team of clinicians and non-clinicians in the homeless intermediate care team Support the band 8a clinical operations manager in service improvement and continuous development of the team. Work with the NCL acute hospital trusts in supporting homeless patients in their journey from admission to discharge Education/teaching to acute trusts about homelessness and the procedures from hospital Manage a caseload of complex patients both in hospital and in the community across NCL University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) • National Hospital for Neurology and Neurosurgery • Royal National ENT and Eastman Dental Hospitals • University College Hospital Grafton Way Building • Royal London Hospital for Integrated Medicine • University College Hospital Macmillan Cancer Centre • The Hospital for Tropical Diseases • University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* *UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH? This advert closes on Tuesday 6 Oct 2026
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Clinical Nurse Specialist (Homeless Intermediate Care Team)
NHS Jobs - London
£58,133 to £65,261 a year
PermanentFull time
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
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Clinical Nurse Specialist - Palliative and End of Life Care
Guys and St Thomas NHS Foundation Trust - London
£58,133 - £65,261 p.a. Inclusive of HCA (pro-rata)
PermanentPart time
A Vacancy at Guy's and St Thomas' NHS Foundation Trust. Band 7 - Clinical Nurse Specialist -Palliative and End of Life Care 0.9 WTE (substantive) - 33.75hours a week. 7 day working pattern including weekends and bank holidays. We have an exciting opportunity for an ambitious and experienced Clinical Nurse Specialist to join our Palliative and End of Life Careteam. We provide fully integrated 24/7 clinically effective, efficient and high-quality care to people with complex specialist palliative and end of life care needs, based on current evidence and best practice across inpatient and community settings. Our dedicated Palliative and End of Life Care team provides rapid response to patients in the dying phase and our overnight service (Pal@Home) support people to remain in their preferred place of care. We really look forward to welcoming you to our team! Please contact gstt.palliativecareenquires@nhs.net to find out more about our team and your chance to join us. You will have the opportunity to work alongside wider specialist teams including Learning Disabilities, Health Inclusion Team, Neighbourhood Nursing, Dementia and Delirium. Closing date - Monday 5th October 2026 at Midnight Provisional Interview date - Wednesday 14th October 2026 Applicants who have applied for this position in the last three months are requested not to submit another application. The successful post holder will lead and support the delivery of excellent personalised care to patients and families across inpatient services and the Boroughs of Lambeth & Southwark, in their own homes and care homes. You will provide specialist advice on pain and other physical symptoms as well as psychological, emotional, social and spiritual concerns. Our team includes nursing, pharmacy, medical, social work, and psychology colleagues. Our Band 7 nurses participate in developing our Band 6 nurses within the team with support from our Matrons, Consultant Nurse & Deputy Head of Nursing. Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities. We are a member of the Palliative Care Clinical Academic Group, providing unique access to world leading researchers in the field. You will have the opportunity to develop your teaching skills through delivering training across the wider Trust. We support our staff wellbeing through clinical supervision as well as multiple team and Trust wide initiatives. Please see attached job description and personal specification for a detailed description of the roles and responsibilities for this post This advert closes on Monday 5 Oct 2026
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Bank Urgent Care Centre Front Door Navigator
NHS Jobs - London
from £15.52 an hour
ContractFull time
Principal duties and responsibilities Act as the first point of contact at the entrance to the emergency care and Urgent Treatment departments, welcoming every person who arrives in a professional manner. Use the tablet and appointment book to identify patients who hold a booked appointment made via NHS 111, the digital front door or another referring service, confirm their arrival and direct them to the correct waiting area. Explain the booked appointment model to patients and carers, what their appointment time means, where to wait and what will happen next. Greet and direct patients who attend without an appointment, supporting them to book in and directing them to reception or the appropriate waiting area. Signpost patients to alternative services i.e. community pharmacy or their own GP practice, in line with the agreed local directory and navigation protocols. Reduce queueing at the reception desk by meeting patients on arrival and resolving straightforward enquiries at the door. Support patients with additional needs, including those with a disability, sensory or communication needs, a learning disability or dementia, and arrange interpreting support where required. Support patients to use digital check-in and self-service where available, offering assistance to those who are not confident with digital tools. Record accurate and timely information on the patient administration system, including arrival, source of referral and navigation outcome, ensuring these are logged correctly. Contribute to the evaluation of the Digital Front Door pilot by collecting the agreed data and providing feedback on how the model is working in practice. Report promptly to the Shift Lead where the appointment book, Directory of Services or booking flow does not appear to be working as intended. Support departmental escalation and surge plans, helping to maintain flow at the front door during periods of high demand. Use de-escalation skills to manage challenging or distressing situations, following organisational policy on violence, aggression and security, and reporting all incidents. Maintain a tidy, safe and welcoming entrance and waiting area, and apply infection prevention and control measures at the front door. Undertake any clerical or reception duties as deemed necessary to support the department. Maintain patient confidentiality at all times, recognising that conversations at the front door take place in a public area. Refer site management issues and complaints to the appropriate department. Maintain the knowledge and skills necessary to perform the role effectively and ensure evidence of competence is provided to the line manager. Recognise own limitations and seek advice when appropriate. The Front Door Navigator is the final piece of this model. The post holder will be an additional, visible presence at the entrance to the UTC, equipped with a tablet, making sure that every person who walks through the door is greeted, understood and directed to the right place, whether they arrive with a booked appointment or as a walk-in. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data The post holder will take particular care when using a mobile device in a public area, ensuring screens are not overlooked and that conversations about a patients reason for attending are held as discreetly as possible. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the organisations Health & Safety Policy, to include: Using personal security systems within the workplace according to organisation guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified Equality & Diversity Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with organisational procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Attend all relevant annual updates Inform the line manager of any concerns regarding the navigator role and any professional development needed Be aware of own professional boundaries and what to do when you have reached them Quality The post-holder will strive to maintain quality within the UTC, and will: Alert other team members to issues of quality and risk Work to UTC protocols Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Be familiar in all mediums of communications such as email, tasks, telephone etc Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Communicate effectively to outside agencies Communicate clearly with their line manager Contribution to the Implementation of Services The post-holder will: Apply organisational policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This role is available on a bank basis. 12-hour shifts finishing no later than 22:00. 7 days/week availability will be required. Please note, unfortunately Greenwich Health are unable to offer sponsorship. Please ensure you have the right to work within the UK.
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Waking Night - Residential Care Worker (Part-Time)
inploi - Thornton Heath
from £24,710 an hour
PermanentFull time
Waking Night - Children's Residential Care Worker Hours: Part- Time, 30 hours (including weekends and shifts) Salary: £24,710.40 per annum Are you passionate about making a real difference in children’s lives? We are looking for caring and committed Waking Night - Residential Care Workers to join our team in Silver Birch Care (Residential Services). This is a rewarding opportunity to support young people in a safe, stable, and nurturing home environment where they can grow, develop, and achieve positive outcomes. About the Role As a Waking Night - Residential Care Worker, you will play a key role in supporting young people in their daily lives, helping them build confidence, independence, and essential life skills. Your responsibilities will include: Providing a warm, safe, and supportive environment Building positive relationships with young people Supporting care plans and daily routines Maintaining accurate records and reports Promoting independence and emotional wellbeing What We’re Looking For Experience working with children and young people (preferred) A genuine passion for supporting and caring for young people Level 3 in Children & Young People’s Residential Care (or willingness to work towards) A positive, resilient, and team-focused approach Full UK driving licence (preferred) What We Offer Build Your Career Fully funded qualifications and clear pathways into Team Leader, Deputy and Registered Manager roles Ongoing learning and development through structured programmes and hands-on experience Opportunities to step up, take on responsibility, and grow within the organisation Feel Supported 24/7 access to confidential support through our Employee Assistance Programme OnDemand GP access A strong team culture where people support each other day-to-day Work That Works for You 28 days holiday (inclusive of bank holidays), increasing with service Birthday Recognition – Celebrating our people on their special day Wellbeing days to support staff when needed Team-based working patterns Be Part of Something Bigger Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities A values-led organisation focused on making a genuine difference — not just commercially, but socially The Essentials Pension with NEST Access to discounts via Sage Employee Benefits and Blue Light Card Employee referral bonus scheme Long service recognition awards On-site parking (where available) Relaxed dress code About Silver Birch Care Holdings Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK. We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world. Through our family of services – including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools – we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk. We are proud that Clover Childcare Services is the UK’s first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care. Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives. Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued. Safeguarding Silver Birch Care Holdings is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to the satisfactory completion of safer recruitment checks, in line with relevant statutory guidance and regulatory requirements. This includes satisfactory references, an enhanced Disclosure and Barring Service (DBS) check and, where applicable, an equivalent international check. By registering with us, you agree to be contacted about relevant roles across our services. Our recruitment process is supported by both human review and artificial intelligence. Apply now and start a rewarding career where you can truly make a difference.
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Waking Night - Residential Care Worker (Part-Time)
inploi - New Malden
from £24,710 an hour
PermanentFull time
Waking Night - Children's Residential Care Worker Hours: Part- Time, 30 hours (including weekends and shifts) Salary: £24,710.40 per annum Are you passionate about making a real difference in children’s lives? We are looking for caring and committed Waking Night - Residential Care Workers to join our team in Silver Birch Care (Residential Services). This is a rewarding opportunity to support young people in a safe, stable, and nurturing home environment where they can grow, develop, and achieve positive outcomes. About the Role As a Waking Night - Residential Care Worker, you will play a key role in supporting young people in their daily lives, helping them build confidence, independence, and essential life skills. Your responsibilities will include: Providing a warm, safe, and supportive environment Building positive relationships with young people Supporting care plans and daily routines Maintaining accurate records and reports Promoting independence and emotional wellbeing What We’re Looking For Experience working with children and young people (preferred) A genuine passion for supporting and caring for young people Level 3 in Children & Young People’s Residential Care (or willingness to work towards) A positive, resilient, and team-focused approach Full UK driving licence (preferred) What We Offer Build Your Career Fully funded qualifications and clear pathways into Team Leader, Deputy and Registered Manager roles Ongoing learning and development through structured programmes and hands-on experience Opportunities to step up, take on responsibility, and grow within the organisation Feel Supported 24/7 access to confidential support through our Employee Assistance Programme OnDemand GP access A strong team culture where people support each other day-to-day Work That Works for You 28 days holiday (inclusive of bank holidays), increasing with service Birthday Recognition – Celebrating our people on their special day Wellbeing days to support staff when needed Team-based working patterns Be Part of Something Bigger Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities A values-led organisation focused on making a genuine difference — not just commercially, but socially The Essentials Pension with NEST Access to discounts via Sage Employee Benefits and Blue Light Card Employee referral bonus scheme Long service recognition awards On-site parking (where available) Relaxed dress code About Silver Birch Care Holdings Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK. We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world. Through our family of services – including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools – we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk. We are proud that Clover Childcare Services is the UK’s first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care. Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives. Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued. Safeguarding Silver Birch Care Holdings is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to the satisfactory completion of safer recruitment checks, in line with relevant statutory guidance and regulatory requirements. This includes satisfactory references, an enhanced Disclosure and Barring Service (DBS) check and, where applicable, an equivalent international check. By registering with us, you agree to be contacted about relevant roles across our services. Our recruitment process is supported by both human review and artificial intelligence. Apply now and start a rewarding career where you can truly make a difference.
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19363 - Operational Support Grade - Advance Into Justice (London)
Ministry of Justice - THAMESMEAD
On-siteContractFull time
**PLEASE NOTE** These positions are being offered on a Fixed Term Contract for a period of 2 years. Your location preference will be captured on the on-line application form and you will be able to select a maximum of three prison locations. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services – everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. You will work shifts and nights to keep things running. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme Salary- £30,491 - £36,752 Inner London - £36,752, Outer London - £34,609, Other locations - £30,491 The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts Hours You will work an average of 37 hours per week and this will include working night shifts, evenings, weekends and Bank/Public holidays (these days are added to your holiday allowance) on a rolling shift pattern. The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website Responsibilities, activities and duties are likely to include: gate/portal duties: ensure the secure entry and exit of staff, visitors, vehicles; carry out searches of staff, prisoners, visitors, contractors and vehicles; issue and collect staff keys/radios control room: operate the establishment radio system and monitor CCTV ensuring all suspicious activities are reported visits: book visits; identify and process visitors on their arrival, escort them if required censors/correspondence: monitor/log mail and report any illicit or contraband items, maintaining the preservation of evidence night duties: ensure cell doors are locked/secure and all prisoners are safely accounted for reception: assist in supporting appropriate tasks in reception; photograph prisoners; collate documentation for the property process; search/x-ray incoming prisoner property and parcels; receive items for prisoners and check all seals are intact on property storage prisoner supervision: supervise prisoners as required; undertake prisoner clothing/property exchange and assist officers with free flow movement food delivery: food trolley delivery and collection, which may involve the use of an electric tug vehicle driving duties: transport prisoners and their escort to their destination in the cellular vehicle; collect mail from local sorting office phone calls: monitor the Personal Identification Number (PIN) system, maintaining the log of PIN Phone requests from prisoners; complete all relevant paperwork keeping an audit trail of conversations; check that legal numbers are registered solicitors procedures and protocol: understand and conform to national and local policies, responding appropriately to invoke emergency procedures and the actions required in relation to incidents At the interview we will assess you against the following Success Profile behaviours - Communicating and Influencing Managing a Quality Service For more information please visit our website The interview will be of a blended nature consisting of behaviours and experience The interview is the ideal opportunity to tell us more about yourself, your work history or personal experiences, so we can get to know you better and assess how you will be suited to prison work. The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. For more information please visit our website: www.prisonsupportroles.co.uk Job offers: ‘merit’ vacancy This is a ‘merit’ job vacancy. If you are successful at the interview you will be added to a merit list based on your score. When all applicants have completed the assessment, the prison will make job offers to those with the highest scores first when positions become available. You can stay on the merit list for 12 months. After this, you’ll need to apply again. Allowance Details In addition you will receive 20% unsocial working allowance. This has been included in the salary figures quoted.
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