Senior Clinical Pharmacy Technician | The Royal Marsden NHS Foundation Trust
The Royal Marsden NHS Foundation Trust - Sutton
£36,943 - £44,900 per annum
PermanentFull time
An exciting development opportunity has arisen for an enthusiastic and motivated Band 5 Clinical Pharmacy Technicianto join our Clinical Pharmacy team and develop specialist skills within oncology. The post will be based primarily at ourSutton site,with cross-site working at theKingston Unitas required. We are looking for a proactive and committed pharmacy technician who is passionate about delivering high-quality, patient-centred care and is keen to develop their clinical knowledge and medicines optimisation skills within a specialist oncology setting. You will be supported to develop your knowledge of oncology medicines and specialist clinical pharmacy services, while further developing your clinical, communication and medicines optimisation skills. There will be a requirement to participate in the 7-day pharmacy service rota, supporting the delivery of a safe, efficient and responsive pharmacy service throughout the patient’s stay. Further information For further information or to arrange an informal discussion or visit, please contact: Hazel Munduru – Lead Clinical Pharmacy Technician-Inpatient Wards SuttonTel: 0208 642 6011 ext. 4387 Email: hazel.munduru@rmh.nhs.uk As an integral member of our established ward-based multidisciplinary team, you will contribute to the delivery of a safe, effective and patient-centred clinical pharmacy service to inpatients and day-unit patients. Working closely with pharmacists, pharmacy technicians, nursing and medical teams, you will support medicines optimisation throughout the patient’s journey and help facilitate safe and timely discharge. Key responsibilities will include: • Undertaking medicines reconciliation and obtaining accurate medication histories • Assessing and managing patients’ own drugs • Supporting the timely supply of medicines, including discharge (TTO) medication • Counselling patients and providing appropriate medicines-related information and advice • Supporting discharge pathways and helping to minimise medicines-related delays • Ordering medicines and ensuring continuity of medication supply • Dispensing and accuracy checking prescriptions and medication supplies • Participating in audits, quality improvement and service development initiatives • Working collaboratively with pharmacy colleagues and the wider multidisciplinary team to promote the safe and effective use of medicines The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Day-care Unit in Kingston Hospital. At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements. For further information on this role, please see the attached detailed Job Description and Person Specification:- • To support the implementation of self-administration by patients and/or carers where possible. • To support the management of the medication supply pathway including the efficient transfer of medicines between wards. • Participate with patient counselling by undertaking specific accreditations in order to carry out counselling for oral chemotherapy. • To liaise with ward and pharmacy staff to resolve any technical queries or problems with patients, referring to ward pharmacist when required. • To liaise on drug related issues with primary healthcare professionals, as appropriate for patients being discharged from hospital. • To participate in clinical audit and data collection including medicines safe & secure or other forms of research and development in collaboration with the sister/nurse in charge. • To complete the wards/units quarterly Controlled Drugs (CDs) audit, including balance transfers to new CD registers and checking of CD register balance with the physical stock, reporting any discrepancies in a timely manner. • To participate in the retrieval of patients own medication from wards and expired or unused ward stock. • To be involved in the training of new clinical pharmacy ward staff, pre-registration trainees, undergraduates, and peer reviews of existing medicine MMT’s. • To support the patient medicine pathway by working closely with the pharmacy aseptic unit staff, stores and procurement, clinical trials and all other relevant pharmacy teams and act as a link between the ward and these units, ensuring that a seamless high-quality service is provided. This advert closes on Friday 25 Sep 2026
Read more
Senior Healthcare Support Worker - AAU | Barts Health NHS Trust
Barts Health NHS Trust - London
£30,630 - £32,346 per annum inc
PermanentPart time
Whipps Cross Hospital is looking to recruit a Healthcare Support Worker (HCA) Band 3 who will work at the Acute Assessment Unit, Older Persons Assessment Unit and Same Day Emergency Care at Whipps Cross Hospital. This post is open to individuals who are experienced Healthcare Support Workers in the NHS or elsewhere. Support will be offered to individuals to complete the Band 3 competencies and progress into a Band 3 role within six months upon successful completion of all required competencies. We are looking for compassionate and motivated individuals who are passionate about delivering high-quality, person-centred care in a hospital setting. The role involves undertaking a range of delegated clinical tasks, such as: • Patient observations (e.g., monitoring vital signs) • Assisting with personal care and mobility • Supporting patients’ nutritional and hydration needs • Undertaking limited range of delegated duties (e.g. taking blood pressure, recording ECG, MRSA screening) • Simple wound dressings • Strong teamworking and communication skills are essential to ensure the comfort, wellbeing, and safety of our patients. An excellent communicator, they have experience of working in a team, to ensure the comfort, wellbeing and safety of our patients. The postholder will work within the Acute Assessment Unit, Older Persons Assessment Unit and Same Day Emergency Care. Barts Health has a diverse and busy service that may require staff to be flexible in their working. The post holder will be required to work within a challenging clinical environment and may undertake shift work which may include nights and weekends. The post holder will be an integral part of the nursing team actively taking part in meeting the needs of patients and of the service in accordance with agreed standards under direct supervision of the registered nurse. The post holder will continue to develop essential competencies though training and practice to ensure safety and quality are the priority. This post attracts individuals who are new to care. You will receive support to complete the Band 3 competencies and progress into a Band 3 role within 6 months upon successful completion of all required competencies; until then, you will be placed at a Band 2 salary. Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. This advert closes on Friday 25 Sep 2026
Read more
Senior Service Desk Analyst | East London NHS Foundation Trust
East London NHS Foundation Trust - London
£38,488 - £46,852 per annum Inc HCAs
ContractFull time
The post holder will be responsible for logging and resolving calls on the Trust’s IT Service Desk. They will be responsible for ensuring that all IT support calls allocated are logged and closed within the agreed SLAs. The postholder will contribute to a high quality, timely and professional IT support service to the Trust. They will ensure that any calls breaching agreed SLAs are followed up and closed as a matter of priority, or escalated in an appropriate manner. The postholder is responsible for ensuring a high quality, timely and customer focused IT support service is available during the contracted hours. Any complaints or escalations regarding the Service Desk should be dealt with initially by the postholder, and escalated as necessary. S/he must be prepared to work flexibly within the team to ensure the overall objectives of the IT & Systems department are met. The post holder will be responsible for logging and resolving calls on the Trust’s IT Service Desk. They will be responsible for ensuring that all IT support calls allocated are logged and closed within the agreed SLAs. The postholder will contribute to a high quality, timely and professional IT support service to the Trust. They will ensure that any calls breaching agreed SLAs are followed up and closed as a matter of priority, or escalated in an appropriate manner. The postholder is responsible for ensuring a high quality, timely and customer focused IT support service is available during the contracted hours. Any complaints or escalations regarding the Service Desk should be dealt with initially by the postholder, and escalated as necessary. S/he must be prepared to work flexibly within the team to ensure the overall objectives of the IT & Systems department are met. Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. The post holder will be responsible for logging and resolving calls on the Trust’s IT Service Desk. They will be responsible for ensuring that all IT support calls allocated are logged and closed within the agreed SLAs. The postholder will contribute to a high quality, timely and professional IT support service to the Trust. They will ensure that any calls breaching agreed SLAs are followed up and closed as a matter of priority, or escalated in an appropriate manner. The postholder is responsible for ensuring a high quality, timely and customer focused IT support service is available during the contracted hours. Any complaints or escalations regarding the Service Desk should be dealt with initially by the postholder, and escalated as necessary. S/he must be prepared to work flexibly within the team to ensure the overall objectives of the IT & Systems department are met. This advert closes on Wednesday 16 Sep 2026
Read more
Senior Occupational Therapist (Rotational) | East London NHS Foundation Trust
East London NHS Foundation Trust - Newham, London
£45,953 - £54,254 per annum Inc Outer HCA
PermanentFull time
Rotational Occupational Therapist Newham Due to the promotion of one of our therapists, we have an opportunity to join our popular Band 6 rotation within Newham! This rotation gives experience across a range of services and currently includesAcute inpatient mental health(triage and treatment wards),Community adult mental health services,Home treatment team(HTT),Diagnostic memory services andOlder Adult communityteam . Rotations are 9 months in duration. Rotations might be further expanded and changed to reflect the needs of our community, the development needs of our therapists and our service needs. The development of all our Occupational Therapists are important to us. You will have access to peer and professional supervision, monthly educational sessions, CPD-sessions, quality improvement training and early leadership development. We value and celebrate diversity and are interested in any unique skills and life experiences you could bring to the role! The purpose of this role is to be part of the Senior Occupational Therapy rotation, providing meaningful Occupational Therapy (OT) input across Adult and Older Adult Mental Health services in Newham. As a rotational therapist, the exact job plan, skills and knowledge depends on the rotation. However, across rotations there is a particular focus on service users’ recovery and social inclusion goals, via both individual and group work. The ability to understand first and foremost what matters to the individual, is central to the role. Sound clinical reasoning drawing on a range of models, theories, lived experience and specialist skills will be developed. It is also important to draw on your dual training in both physical and mental health. Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. Kindly refer to the job description and person specification that is attached to the vacancy profile. This advert closes on Thursday 24 Sep 2026
Read more
Senior Patient Administrator | Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust - Isleworth
£33,262 - £36,027 per annum incl. HCAS
PermanentFull time
Band 4 Senior Patient Administrator, Monday to Friday 9am - 5pm (Fulltime) Queen Marys Maternity Unit,West Middlesex University Hospital Success in this role will require a calm yet proactive approach, as well as the ability to multi-task efficiently while maintaining a thorough and high-quality standard in all tasks. You will act as the primary point of contact for Admin staff, clinicians and patients, ensuring communication is clear and timely. Additionally, liaising with various stakeholders will be a core part of the role, so acting in an efficient and effective manner will be essential. You will also be working alongside other band 4 colleagues within the department, with an aim to build some cross cover. This teamwork will help ensure the smooth running of the service and support continuity, even during busy periods. Please let me know if you have any questions, or would like more information about any aspect of the role. Where possible you should have a good understanding of Cerner The closing date given is a guide only. There may be some occasions when we may close a vacancy if we receive a high number of applications. You are therefore advised to submit your application as early as possible to avoid disappointment. The post holder will play a key role in the delivery of a high quality, safe and compassionate healthcare service to patients. They will ensure that streamlined administrative processes are implemented and followed which are focused on the patient and their individual needs. The Senior Patient Administrator in Maternity team will provide effective and efficient administrative support to a team and will act as a focal point of communication between patients, doctors and other healthcare professionals. As a senior member of the team, the staff member will act as a role model to others in all aspects of their work, consistently demonstrating the highest standards of professionalism and customer service. Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period. • Assist the Team Leader in all aspects of staff management of all Patient Administrators and Assistant Patient Administrators, including assisting with prioritising of workload, day to day support, supervision, sickness, performance and appraisal and ensuring mandatory and statutory training targets are achieved. • Support the Team Leader in maximising the best use of clinical and non-clinical resources • Ensure that all enquiries are dealt with in a timely, polite, professional and confidential manner, taking action or escalating as appropriate, using initiative and prioritising skills • Proactively manage patient pathways so that all patients receive a high standard of service delivery • Use initiative when dealing with patients’ problems or when dealing with managers and consultants who may request patient information. • Ensure all activity is cashed up in a timely manner using Trust’s Cerner/appropriate IT system including DNAs and discharges. • Participate in new staff induction, demonstrates duties to new starters and providing close supervision • Develop of new members of the team through training and supervision • Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development • Suggest improvements to systems, with ways of measuring effectiveness of any changes made. • Support the Team Leader in overseeing reception services ensuring adequate cover at all times and that patients receive an appropriate and welcoming service. • Ensure patient demographic details are updated on the Cerner • Collect and use data to measure performance of department against objectives. • Assist all members of staff and patients with the uptake of new technologies, and where required become a ‘user champion’ to embed learning • Assist in sourcing specialist equipment as appropriate. • Flag up and report overseas visitors for payment • Retrieve and validate missing NHS numbers card and investigate errors • Assist in the maintenance of stationery stock. • Organise and prioritise workload with minimal supervision. • To lead orientation and induction of new members of staff and ensure existing members are up to date in all their training needs. • Produce accurate theatre lists on a daily/weekly basis. • Communicate with women both verbally and in writing confirming appointments. • To respond to any request from women. • Monitor on a daily basis any bottlenecks or breaches and report to the Theatre Manager. • Proactively identify opportunities for improvement and efficiency. • Liaise closely with ward managers to ensure fluctuations in theatre activity are communicated and appropriate staffing is sourced. • To compile and present data when required. • To establish and maintain effective working relationships. • Liaise with clinicians regarding appropriate scheduling of patients such as case mix together with other key information to ensure the full utilisation of theatre lists. • Liaise with clinical staff to ensure any specialist equipment is available as required. • Participate in team, professional and personal development activities. • Ensure the case mix of women booked to lists is optimal utilisation of theatre time , though a working knowledge and close working relationship with the MDT. • Book induction of labour appointments. • To undertake any other duties commensurate with the banding of the post and within reason as directed. • Order stock required in the absence of supplies coordinator. • Demonstrate excellent communication and interpersonal skills including the ability to exercise diplomacy and a good telephone manner. • Maintain confidentiality regarding all matters related to the service. • Appropriately receive, re-direct and make telephone calls to and from the department as required. Run an effective messaging service. • Receive queries and ensure that they are actioned in a timely and appropriate fashion. • To politely, effectively and sensitively deal with written and telephone enquiries This advert closes on Sunday 27 Sep 2026
Read more
Senior Physiotherapist: Children's (rotational) | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£47,951 - £56,863 pa inclusive
PermanentFull time
We are recruiting for one permanent and one fixed term (ending Oct 2027) position. This is an exciting opportunity for a Senior Physiotherapist: Children’s (rotational). This post participates in a cross site rotational scheme which includes PICU and the acute wards, Neonates, Child development service and MSK. The post holder will be providing a high standard of physiotherapy to patients, to perform advanced physiotherapeutic assessment of patients with diverse presentations and complex physical and psychological conditions and to develop and deliver an individualised treatment programme. The post holder is required to work at weekends within the PICU and acute wards rotation as part of their contracted hours of work, (specific rota details are held locally within departments). The post holder is required to participate in the overnight on call rota and will do so once they have completed the relevant induction and achieved the required competencies, (specific rota details are held locally within departments). Interview date: 06-Oct-2026 • To provide a high standard physiotherapy service to patients in all service areas • To acquire and demonstrate knowledge of relevant pathologies, conditions, normal values relating to the specialist area of physiotherapy. • To be responsible for own caseload and be responsible within a defined area of the service and to undertake all aspects of clinical duties as an autonomous practitioner. • To supervise and contribute to the training and development of therapy support workers, band 5 physiotherapists and students. • To undertake service development projects to further own and team’s clinical practice within each area. • To make recommendations for service development, with active involvement in the implementation of changes to practice or service protocols. • To participate in one of the out of hours weekend working and overnight respiratory on-call rota (specific rota details are held locally within departments).dependant on speciality area • Paediatrics only: The job holder will help to provide a 7 day 24 hour paediatric inpatient service when completing the acute inpatient rotation (specific rota details are held locally within departments) At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Environmental sustainability Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert This advert closes on Friday 25 Sep 2026
Read more
Senior Healthcare Support Worker - AAU | Barts Health NHS Trust
Barts Health NHS Trust - London
£31,554 - £33,270 per annum inc
PermanentFull time
The Acute Care team at the Royal London Hospital are passionate about getting it right for patients and their families. To achieve this, we are looking to appoint an outstanding individual to the post of Healthcare Support Worker within the Acute Admissions Unit (AAU). We admit patients directly from A&E and ambulatory care to our 52 bedded AAU and aim to provide an exceptional standard of care whilst maintaining the flow of patients throughout the hospital. We are looking to recruit staff who have experience of delivering care in an acute setting. You will have excellent communication skills, be caring and compassionate at all times and thrive in a very busy environment. As a healthcare assistant your role will be to help the qualified nurses assess, plan deliver and evaluate high standards of care to patients. The applicant needs to demonstrate and establish good clinical skills and show that they could work independently without direct supervision. We are looking for candidates for a full time post, the shift pattern is a mixture of days and nights over weekdays and weekends. The Senior Healthcare Support Worker will be an integral part of the ward/department team actively taking part in meeting the needs of patients and of the service in accordance with agreed standards under direct supervision of the registered nurses, nurse associates and midwives. The post holder will develop essential competencies though training and practice to ensure safety and quality are the priority. Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. As part of the recruitment process for this post, candidates will be required to complete an online literacy and numeracy test and only if they pass this, will they be invited to a formal interview. This advert closes on Friday 25 Sep 2026
Read more
Greenwich INT Senior Programme Manager | Oxleas NHS Foundation Trust
Oxleas NHS Foundation Trust - London
£72,719 - £83,505 pa inc
ContractFull time
***Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post*** This is an exciting opportunity to play a key leadership role in supporting the implementation of neighbourhood health across Greenwich. We are seeking a highly motivated and experienced individual with a strong track record of leadership, change management and innovation, and with significant experience of working across services for people of all ages. The role will form part of a cross-system programme team, working alongside colleagues and workstream leads from across Health Greenwich Partnership organisations. The postholder will provide coherent programme oversight across these workstreams, ensuring effective coordination, management ofinterdependencies, and clear communication across the system. The role will be hosted by Oxleas NHS Foundation Trust and will be responsible to the Neighbourhood Health and Care Programme Senior Responsible Officers. • Deliver significant transformation programmes and projects for Greenwich Integrated Neighbourhoods • Manage the whole lifecycle of the neighbourhood programme, ensuring excellent governance throughout, including reporting on progress and managing risks and issues, escalating where necessary to SROs and boards • Create and develop an overarching programme management framework and timelines for the completion of the identified work streams, ensuring these fit with the Integrator and organisational objectives. Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes. We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: • We’re Kind • We’re Fair • We Listen • We Care • Provide a wide range of reports as required to a wide variety of audiences, showing progress against milestones, status, resource requirements, issues, risks and dependencies, making recommendations where a range of options may exist • Responsible for the delivery of robust information systems to ensure that all programme and project documentation is stored and used effectively (PID, dashboards, highlight reports, risk and issue logs etc.) • Support development of business cases and service models for bids, proposals, and developing new models of care as part of the integration agenda, working across partner organisations. • Working to agreed objectives, work independently to co-ordinate programme activity (eg set up meetings, review of documentation etc) to ensure relevant people are involved in process and information is shared. Prepare programme and project plans to agreed methodology and organise workstreams to meet key milestones and maintain programme and project work plan reporting system to ensure all work stream activity is monitored. • Lead on implementation of new models using expert project management skills to ensure delivery timescales are met. This will involve liaising with and advising people both within and outside the organisation, utilising negotiation skills to achieve deadlines. • Co-ordinate and have oversight of the relevant identified work streams ensuring that they have a focus on the key tasks and have clear objectives and work plans, including interdependencies. • To challenge, in a positive manner, current working practices, promoting a culture of continuous improvement. Provide and receive highly complex, sensitive, or contentious information; barriers to understanding; present complex, sensitive or contentious information to large and small groups. • Analyse complex information across a range of inter-connected services and interpret information to identify solutions to complex issues to achieve milestones. • Be responsible for the development and maintenance of the required trust wide project infrastructure. • Provide leadership at a trust project management level to ensure the objectives of work streams are met and that individual projects do not work in isolation. • Maintain a project documentation log and library. • Deliver core programme and project management processes including status reporting; risk and issue identification and resolution; benefits realisation and change control. • Oversee the planning of meetings, workshops and wider stakeholder forums, overseeing changes and amendments as necessary. Ensure that invitations to participate in these are sent to those best placed to affect results. • Implement and evaluate model/s with continual prototyping to ensure an effective and sustainable model. For example, recruitment of patients and users, reimbursement models, development of guides (to ensure learning can be shared) • Analyse and respond to changes affecting the progress of project work. For example, flexing the project plan requirements to meet changes in deadlines. • Be responsible for the progress and successful completion of project work through successful organisation of own workload, priorities and deadlines. • Be required to work flexibly to accommodate timely submission of bids. • Working with the wider team, ensure resources are used effectively and within budget. • Co-ordinate, analyse and summarise complex and abundant information to and be able to present this via writing and production of documents and presentations. • Set up appropriate systems to ensure reliance on external parties eg sub-contractors are signed off appropriately, and deadlines are met. • Undertake research as necessary to support new models of working and ensure consistency across Southeast London (SEL) • Provide line management undertaking all managerial responsibilities (recruitment, training, performance management and disciplinary action) for other project roles This advert closes on Monday 21 Sep 2026
Read more
Senior People Services Transformation Lead - Temp Staffing | NHS England
NHS England - London or Leeds
£79,504 - £91,609 per annum (exclusive of London Weighting)
ContractPart time
The NHS Transforming People Services (TPS) programme sits at the heart of delivering the NHS 10 Year Health Plan — creating a workforce that is empowered, flexible and digitally enabled to meet the evolving needs of patients and communities. The ambition contained within the 10 Year Health Plan is to deliver a Digital 1stStrategy which will enable staff to access People services anytime and anyplace, to book annual leave, or onboard to a new organisation digitally, with virtual assistants to improve both staff and manager experience. This ambition will be delivered through the Transforming people Services Programme. Being part of this programme is more than a transformation role; it is an opportunity to redefine how people services are delivered across the NHS and directly influence the experience of one of the largest workforces in the world. As a Senior People Services Transformation Lead for Temporary Staffing, you will join one of the NHS’s most ambitious and high-profile transformation programmes, working at the centre of a nationally significant agenda to modernise people services for the future. You will help design and deliver innovative, user-centric and digitally enabled temporary staffing services that improve staff experience, enable people professionals to focus on matters to the business whilst achieving increased operational efficiency and productivity, support better outcomes for staff, patients and communities across the country. You will play a key role in bringing together operational expertise, policy, service design and digital capability to redesign how people services are experienced and delivered across the NHS. We are looking for ambitious, collaborative and delivery-focused service design experts who thrive in complexity and are passionate about improving public services. The ideal candidate will bring: • Leadership leading complex transformation, service improvement or workforce redesign programmes within large or complex organisations • Strong understanding of HR, workforce or people services, with experience designing user-centred and digitally enabled service models • Experience of bringing together experts and customers to develop a service or function Working within the Service Design Team, you will collaborate with specialists and customers from across the NHS to shape future operating models and redesign how people services work at scale. This is a rare opportunity to influence strategic decisions, lead meaningful change and see the direct impact of your work across the health system. Most importantly, you will be part of a team delivering change that improves the experience of the NHS workforce and supporting better outcomes for patients and communities nationwide. NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS. Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services. In March 2025,the Government announcedthat NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department. If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. We cannot offer visa sponsorship for any vacancies. • Significant experience designing or transforming Temporary Staffing services within complex healthcare or workforce environments, with a focus on improving workforce flexibility, efficiency and user experience • Strong understanding of temporary staffing models, workforce deployment, rostering and agency management, with the ability to design scalable and digitally enabled workforce solutions • Proven ability to work collaboratively across HR, operational, procurement, digital and transformation teams to deliver consistent, user-centred staffing services that support safe and effective workforce delivery • Proven experience designing or delivering HR service transformation, operating model redesign or large-scale people change programmes • Strong understanding of HR processes, service delivery models and workforce transformation within complex organisations • Experience building user-centred services, translating operational needs and policy requirements into practical and scalable service solutions • Strong stakeholder engagement and influencing skills, with the ability to build credibility across senior leaders, HR teams, digital partners and operational services • Experience leading complex workshops, service design activity and collaborative problem-solving across multiple stakeholders • Strong programme delivery and strategic planning capability, with the ability to manage priorities, risks and dependencies in a fast-paced environment You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application. This advert closes on Tuesday 22 Sep 2026
Read more
Senior People Services Transformation Lead - Workforce Information | NHS England
NHS England - London or Leeds
£79,504 - £91,609 per annum (exclusive of London Weighting)
ContractPart time
The NHS Transforming People Services (TPS) programme sits at the heart of delivering the NHS 10 Year Health Plan — creating a workforce that is empowered, flexible and digitally enabled to meet the evolving needs of patients and communities. The ambition contained within the 10 Year Health Plan is to deliver a Digital 1stStrategy which will enable staff to access People services anytime and anyplace, to book annual leave, or onboard to a new organisation digitally, with virtual assistants to improve both staff and manager experience. This ambition will be delivered through the Transforming people Services Programme. Being part of this programme is more than a transformation role; it is an opportunity to redefine how people services are delivered across the NHS and directly influence the experience of one of the largest workforces in the world. As a Senior People Services Transformation Lead for Workforce Information, you will join one of the NHS’s most ambitious and high-profile transformation programmes, working at the centre of a nationally significant agenda to modernise people services for the future. You will help design and deliver innovative, user-centric and digitally enabled workforce information services that improve staff experience, enable people professionals to focus on matters to the business whilst achieving increased operational efficiency and productivity, support better outcomes for staff, patients and communities across the country. You will play a key role in bringing together operational expertise, policy, service design and digital capability to redesign how people services are experienced and delivered across the NHS. We are looking for ambitious, collaborative and delivery-focused service design experts who thrive in complexity and are passionate about improving public services. The ideal candidate will bring: • Leadership leading complex transformation, service improvement or workforce redesign programmes within large or complex organisations • Strong understanding of HR, workforce or people services, with experience designing user-centred and digitally enabled service models • Experience of bringing together experts and customers to develop a service or function Working within the Service Design Team, you will collaborate with specialists and customers from across the NHS to shape future operating models and redesign how people services work at scale. This is a rare opportunity to influence strategic decisions, lead meaningful change and see the direct impact of your work across the health system. Most importantly, you will be part of a team delivering change that improves the experience of the NHS workforce and supporting better outcomes for patients and communities nationwide. NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS. Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services. In March 2025,the Government announcedthat NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department. If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. We cannot offer visa sponsorship for any vacancies. • Significant experience designing or transforming Workforce Information or HR data services within complex organisations, ideally across large-scale or multi-site environments • Strong understanding of workforce data, reporting and analytics, with the ability to translate user and organisational needs into effective service and digital solutions • Proven ability to influence senior stakeholders and work collaboratively across HR, digital, operational and transformation teams to deliver nationally consistent, user-centred services • Proven experience designing or delivering HR service transformation, operating model redesign or large-scale people change programmes • Strong understanding of HR processes, service delivery models and workforce transformation within complex organisations • Experience building user-centred services, translating operational needs and policy requirements into practical and scalable service solutions • Strong stakeholder engagement and influencing skills, with the ability to build credibility across senior leaders, HR teams, digital partners and operational services • Experience leading complex workshops, service design activity and collaborative problem-solving across multiple stakeholders • Strong programme delivery and strategic planning capability, with the ability to manage priorities, risks and dependencies in a fast-paced environment You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application. This advert closes on Tuesday 22 Sep 2026
Read more