Escalation Support Manager
A2Dominion - Ealing
£39,793 to £41,887 a year
ContractFull time
Be the reason every customer is heard.When complaints escalate, your work can help rebuild trust and drive real change. At A2Dominion, we believe every customer deserves to feel listened to, treated fairly and confident that their concerns have been properly considered. When a complaint is referred to the Housing Ombudsman, the customer's journey with us has reached an important stage. It's our responsibility to demonstrate that we've listened, acted fairly and responded openly to the concerns they've raised. We're looking for an Escalation Support Manager to coordinate our response to Housing Ombudsman investigations. You'll bring together information from across the organisation, manage cases through the Ombudsman process and help ensure every response is accurate, transparent and customer-focused. This is more than managing Ombudsman referrals. It's an opportunity to ensure customers receive a fair review of their concerns, support organisational accountability and use learning from Ombudsman outcomes to improve services for the future. If you enjoy bringing clarity to challenging situations, influencing stakeholders and turning insight into action, we'd love to hear from you. A basic DBS check is required for this role. Please refer to the attached Role Profile for full details of the role and responsibilities. Why this role matters When a customer takes their complaint to the Housing Ombudsman, they want confidence that their concerns have been fully understood and fairly reviewed. As an Escalation Support Manager, you'll play a key role in ensuring we respond openly, professionally and constructively throughout that process. You'll be the person who: Ensures customers' concerns are fully represented and understood Coordinates our response to Housing Ombudsman investigations Brings together evidence and information from across the organisation Supports transparency, fairness and accountability Tracks actions through to completion Turns Ombudsman feedback and learning into meaningful improvements Every Ombudsman investigation is an opportunity to learn, improve and strengthen trust with our customers. What you'll be doing You'll lead the coordination of Housing Ombudsman investigations, acting as a central point of contact throughout the process and ensuring cases progress effectively from referral through to conclusion. Working closely with teams across the organisation, you'll gather evidence, oversee responses and ensure commitments arising from Ombudsman investigations are delivered. You'll also use insight from determinations, recommendations and complaint trends to help improve services across the organisation. Key responsibilities include: Managing Housing Ombudsman referrals from initial referral through to conclusion Coordinating responses and ensuring submissions are accurate, comprehensive and delivered within agreed timescales Reviewing evidence, case files and supporting documentation Building strong relationships with stakeholders across the organisation Monitoring Ombudsman determinations, recommendations and orders, ensuring actions are tracked and completed Maintaining accurate records and reporting on performance, outcomes and compliance Identifying trends, lessons learned and opportunities to improve services Supporting the organisation to strengthen complaint handling and customer outcomes through learning and insight What you'll achieve This role provides a unique opportunity to support customers at the final stage of the complaints journey while helping shape better services for the future. By ensuring Housing Ombudsman investigations are managed effectively, you'll help demonstrate accountability, build customer confidence and turn customer feedback into meaningful change across the organisation. If you're passionate about helping ensure every customer is heard, every outcome is fair and every lesson leads to positive change, we'd love to hear from you. Join A2Dominion and help turn complaints into opportunities for trust, resolution and positive change. Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25days’ holiday (plus bank holidays) increasing up to 28 days with 3 years of service (pro rata) Upto 8% contributory pension Flexible Working Employee Assistance Programme (EAP) Allpermanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family Inclusion at A2Dominion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the essential criteria. Reasonable adjustments are available throughout the process just contact our Resourcing Team at resourcing@a2dominion.co.uk We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply or get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This vacancy is being managed by Kate Jacobs. We reserve the right to close early upon appointment of the right candidate.
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OT Practitioner Manager
London Borough of Lambeth - 6 Brixton Hill
PermanentFull time
Practitioner Manager Occupational Therapy- REF: 3059 PO5: £56,154 pa rising in annual increments to £59,394 pa inc LW Permanent and Full time About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team and Role We have an exciting opportunity for an Occupational Therapy Practitioner Manager to join our Information, Contact and Assessment Service (ICAS), the front door to Adult Social Care in Lambeth. ICAS is a fast-paced, dynamic service that receives and triages a high volume of referrals from a wide range of sources. The team is made up of Social Workers, Occupational Therapists, Occupational Therapy Assistants and Assessors, working collaboratively to provide timely, strengths-based interventions that help residents maintain their independence and wellbeing. We work closely with partner organisations, including Age UK Lambeth, and have a strong focus on prevention, early intervention and connecting residents with community resources. As the Occupational Therapy Practitioner Manager, you will provide day-to-day leadership, management and supervision to Occupational Therapists and Occupational Therapy Assistants within the team, ensuring high-quality service delivery and effective caseload management. Working closely with Age UK colleagues and other Adult Social Care Practitioner Managers, you will play a key role in screening, prioritising and directing new referrals, supporting the smooth and effective operation of the service. The Occupational Therapy Practitioner Manager reports directly to the Occupational Therapy Team Manager. If you are enthusiastic and organised with strong leadership and communication skills, and passionate about improving outcomes for our residents, then we want to hear from you. As Occupational Therapy Practitioner Manager you will be: - Registered with the Health and Care Professions Council - Passionate about providing a high-quality service and committed to strengths-based and evidence based practice. - An effective leader with strong communication and interpersonal skills. - Collaborative and committed to partnership working, innovation and service development - Proactive in problem-solving, decision-making and managing competing priorities. - Knowledgeable about legislation, policies and procedures for Adult Social Care and Occupational Therapy. - Committed to promoting equality, diversity and inclusion in practice How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 23:55pm on Sunday 22 November 2026 Please click here to view: Lambeth Staff Benefits Contact Information: For an informal discussion, please contact: Beverle Brown, on BBrown2@lambeth.gov.uk Successful candidates will be asked to apply for a Enhance Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs 'You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas Adult Social Care in Lambeth is one of the highest performing services in the country. In 2026, we received a strong overall “Good” rating from the Care Quality Commission and our commitment to equity and inclusion in the borough was rated as “Outstanding”. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
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Lead Delivery Manager
NHS Jobs - London
£88,250 to £100,355 a year
PermanentFull time
Other duties of this role include; Coaching and supporting Delivery Managers and teams to improve agile maturity, delivery confidence and consistency of practice; Building strong relationships with suppliers and stakeholders, ensuring delivery remains aligned to agreed priorities and outcomes; Communicating complex information clearly to technical and non-technical audiences through reports, governance updates and presentations;Supporting benefits realisation, transition into live service and continuous improvement and Leading lasting improvement in agile, lean and user-centred delivery practice across teams and partner organisations. You can find further details about the role, including key responsibilities and accountabilities, and person specification in the attached Job Description. Please ensure your supporting statement includes demonstratable evidence and specific examples on how you meet the criteria for each of the key skills specified. This will be used in both the shortlisting and interview processes.
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Nursery Deputy Manager
Alexander House Nursery - London, Greater London
£14 to £18 an hour
PermanentFull time
About Alexander House Nursery Alexander House Nursery is an independent, family-owned nursery group with settings in Wimbledon, Wandsworth and Battersea. As we celebrate five years of nurturing young children, we remain committed to providing exceptional early years education in warm, inspiring environments where children, families and staff thrive. We believe that great nurseries are built by great people. That's why we invest heavily in our team, creating a supportive culture where professional development is encouraged, achievements are recognised, and every individual is valued. About the Role We are seeking an experienced and passionate Deputy Nursery Manager to join our Wimbledon team. As a petite setting, working alongside the Nursery Manager, you will play a key role in leading the nursery, inspiring the team, and maintaining the highest standards of care and education. This is an exciting opportunity for an ambitious early years professional who is ready to take the next step in their leadership journey or further develop their management experience within a growing organisation. You will help shape a positive, nurturing environment where children flourish, families feel supported, and staff are empowered to deliver outstanding practice every day. Key Responsibilities Support the Nursery Manager in the effective day-to-day leadership and operation of the nursery Deputise for the Nursery Manager in their absence Lead, motivate and develop a high-performing team of early years professionals Ensure the highest standards of safeguarding, welfare and child protection are maintained at all times Champion outstanding teaching and learning through the EYFS framework Create a safe, stimulating and inclusive environment where every child can thrive Build strong and trusting partnerships with parents and carers Monitor and maintain compliance with EYFS, safeguarding and Ofsted requirements Support staff supervision, coaching, training and professional development Contribute to occupancy growth, admissions processes and family engagement initiatives Work collaboratively with senior leaders to continuously improve nursery practice and outcomes Foster a positive team culture through staff wellbeing initiatives, celebrations, social events and community activities A full job description and person spec can be found here. We're Looking For A Level 3 Early Years qualification (or above) Previous experience in a senior practitioner, room leader, deputy manager or similar leadership role Strong knowledge of the EYFS, safeguarding requirements and Ofsted expectations A confident and approachable leader who can motivate and inspire others Excellent communication and relationship-building skills Strong organisational skills and attention to detail A genuine passion for delivering exceptional early years education and care A commitment to supporting colleagues to grow in confidence, knowledge and practice Safer Recruitment Statement We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. Employment offers are subject to satisfactory references, an enhanced DBS check, and completion of safer recruitment processes. References may be requested prior to interviews. Equal Opportunities We are an equal opportunities employer and welcome applications from all individuals, regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all staff and children. Visa Sponsorship We are unable to sponsor applicants for this role. How to Apply If you’re looking for a meaningful management role in a warm and supportive nursery, we’d love to hear from you. Benefits What We Offer: Work-Life Balance 4-day working week Your birthday off Paid nursery closures between Christmas and New Year Additional paid closure for one week each August Opportunity to earn additional annual leave through our performance-based reward scheme Health & Wellbeing Health Cashback Scheme covering dental, optical and wellbeing treatments, including massages Monthly wellbeing days & treats Employee Assistance Programme (EAP) Pension scheme Family Benefits 50% discount on nursery fees for staff children Learning & Career Development Funded learning and development opportunities Regular leadership forums and networking events Opportunities to grow within a supportive and expanding nursery group Rewards & Recognition Staff incentives and reward programmes Long-service recognition award celebrating dedication and commitment Access to an employee discount platform with savings across a range of retailers and services Team Culture & Social Events A supportive, friendly and collaborative team environment Annual team overnight away days Dinners, Christmas celebrations and company-wide social events Regular team social activities such as karaoke nights, art workshops and wellbeing events Working Hours & Salary Flexibility to work Monday to Friday between 7:30/8 am and 6:00 pm 4-day working week £14.60 - £18.00 per hour depending on experience. Vacancy Reference: AHNWI-DM-1126 Posted via: eyrecruit
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Opticians Practice Manager
Zest Business Group Ltd - Eltham, London
£29,000 to £45,000 a year
PermanentFull time
Optical Practice Manager Jobs in Eltham - Up to £45,000 Salary: Up to £45,000 Depending on Experience Hours: Full Time, 40 Hours per Week | Tuesday to Saturday, 9am-5.30pm Location: Eltham, South East London, SE9 Established practice within an independent optical group Hands-on leadership role with responsibility for team development and practice performance Previous optical management experience required FBDO qualification desirable Zest Optical recruitment is working on behalf of a well-regarded independent opticians group to recruit a full time Optical Practice Manager for its established practice in Eltham, South East London. This is an excellent opportunity for an experienced optical manager to lead a friendly team, shape the day-to-day running of the practice and maintain a high standard of personalised patient care. You will combine team leadership with commercial management, supporting colleagues to develop their skills while ensuring patients receive a welcoming, professional service throughout their visit. Optical Practice Manager - Role Manage the day-to-day running of an established optical practice Lead, motivate and support the team to deliver excellent patient care Coach colleagues, identify training needs and encourage professional development Monitor practice performance and work towards agreed business objectives Manage stock, budgets and key performance indicators Ensure the practice meets professional and company standards Build strong patient relationships and maintain consistently high service standards Create a positive and collaborative working environment Full time, permanent position working five days and 40 hours per week Tuesday to Saturday, 9am to 5.30pm Optical Practice Manager - Salary and Benefits Salary up to £45,000 depending on experience Competitive company benefits package Ongoing training and development Opportunities for career progression within a growing independent optical group Supportive and friendly team environment Optical Practice Manager - Requirements Previous experience in optical retail management FBDO qualification highly desirable Confident leading, coaching and developing a team Strong understanding of practice performance and commercial objectives Excellent communication and organisational skills Proactive approach to solving problems and improving the practice Patient-focused with high standards of service Right to work in the UK without requiring visa sponsorship To apply for this Optical Practice Manager Job in Eltham, please send your CV to Rebecca Wood at Zest Optical using the 'Apply' link. Send us a message on Whatsapp!
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Business Management Lecturer
Morgan Hunt UK Ltd - London, London
PermanentFull time
Business Lecturer Location: London Salary: £45,000 - £48,000 per annum Start Date: September 2026 We are currently recruiting for an experienced Business Lecturer to join a well-established university in London. This is an exciting opportunity for a dedicated Higher Education professional to deliver high-quality teaching across Business and Management programmes while supporting students in achieving their academic and professional ambitions. The successful candidate will have a strong academic background, proven experience teaching within UK Higher Education, and a passion for delivering an outstanding student experience. About the Role Deliver engaging teaching across Business and Management programmes at undergraduate level. Prepare, assess, and provide constructive feedback on coursework and assessments. Support student progression through academic guidance, tutoring, and pastoral support. Contribute to curriculum development and wider departmental activities. What We Are Looking For A Master's degree in Business Management or a closely related subject. A recognised teaching qualification or fellowship. A minimum of two year's UK Higher Education teaching experience. Excellent communication skills and a commitment to delivering an outstanding student experience. Benefits Competitive salary of £45,000 - £48,000 per annum. Generous annual leave entitlement and pension scheme. Ongoing professional development and career progression opportunities. Supportive and collaborative university environment. If you have any questions, please feel free to get in touch. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
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Risk Assurance Manager
Bupa - London, England
PermanentFull time
Job Description: Risk Assurance Manager Grade: C16 Contract: Permanent Location: Bupa Place (M50 3SP) Angel Court (EC2R 7HJ) Staines (TW18 3DZ) Brighton (BN1 4FY) Hybrid working: 2 days per week in any Bupa office Working hours: 37.5 hours per week Salary: From £60,000 per annum, depending on experience Benefits: Role-specific bonus of 10% MBS Closing Date: 25/11/2026 The role holder is a senior specialist practitioner within the 2nd line Risk Assurance function, responsible for independently planning and delivering complex, risk-based assurance reviews, thematic deep dives, compliance monitoring and targeted investigations across areas of material risk. The role provides an independent view on whether key risks are understood, owned and effectively controlled, with a focus on the issues that matter most to customers, regulators and the organisation. This is a highly visible individual contributor role. The role holder will work directly with senior stakeholders, subject matter experts and functional leaders, using evidence, insight and professional judgement to provide credible second-line challenge and influence practical improvements to risk management, controls, governance and regulatory compliance. The role does not carry direct people-management responsibilities. Instead, it offers the opportunity to operate as a senior technical contributor, trusted adviser and lead reviewer, with broad exposure across the organisation and the ability to influence how material risks are understood, prioritised and addressed. How you'll help us make health happen Independently plan and deliver complex, risk-based second-line assurance reviews, thematic reviews, deep dives, compliance monitoring and targeted investigations across areas of significant business, customer and regulatory risk. Lead individual assurance assignments end-to-end, coordinating input from subject matter experts where required and ensuring work is completed at pace, to a high standard and with clear conclusions. Provide independent validation of management actions and remediation, assessing whether actions address root causes and sustainably strengthen the risk and control environment. Act as a trusted second-line specialist to senior stakeholders, bringing an independent perspective to complex, ambiguous or sensitive risk issues. Influence stakeholders to understand the significance of assurance findings, agree proportionate actions and make sustainable improvements to risk and control outcomes. Operate as a senior specialist practitioner, bringing depth of expertise in one or more areas such as operational risk, regulatory compliance, conduct, customer outcomes, third parties, operational resilience, data, technology, claims, underwriting or assurance. Manage the planning and delivery of assigned assurance work, balancing pace, quality, stakeholder engagement and evidence requirements across competing priorities. Apply second-line assurance expertise to material risks across the organisation, including operational, regulatory, conduct, customer, third party, technology, data, change and operational resilience risks. Use assurance outcomes to provide forward-looking insight on themes, risk trends, control effectiveness and areas where standards, ownership or remediation need strengthening. Key Skills / Qualifications needed for this role: Strong 10 years plus experience in risk, assurance, governance, and control roles as a specialist risk, compliance, assurance, controls or audit practitioner within a complex regulated financial services or insurance environment. Proven experience independently leading complex reviews, deep dives, investigations, compliance monitoring or assurance assignments from scope through to reporting and action validation. Strong ability to exercise judgement in complex or ambiguous situations, including assessing evidence, determining materiality, identifying root cause and forming clear, defensible conclusions. Strong understanding of second-line assurance, risk management frameworks, control environments, regulatory obligations and the interaction between first, second and third line activity. Experience communicating difficult or sensitive assurance messages to senior stakeholders in a clear, constructive and influential way. Specialist expertise in one or more relevant risk areas, such as operational risk, conduct, customer outcomes, regulatory compliance, third party risk, operational resilience, data, technology, claims, underwriting or health insurance operations. A pragmatic approach, with the ability to distinguish between genuine material risk and issues that are process imperfections, low-value compliance points or better addressed through first line ownership. Experience working in financial services is essential; experience in health insurance, general insurance or a closely related regulated insurance environment is strongly preferred. Relevant professional qualification or equivalent experience in risk management, assurance, compliance, audit, insurance or financial services regulation is desirable; equivalent specialist expertise is equally valued. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • 25 days holiday per year, pro rata to your contract. • Access to a range of services to support your physical and mental wellbeing • Fixed term benefits allowance • Access to our confidential employee assistance programme • Workplace pension • Online discounts covering your everyday shopping, entertainment, eating out and more. Why Bupa We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Locations: Angel Court, London, Bupa Place
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Clinical Deputy Manager
Bupa - London, England
PermanentFull time
Job Description: Clinical Deputy Manager Location: Stamford Care Home, 21 Watermill Lane, London N18 1SH. Salary: £53,934 per annum, Depending on experience. Contract: Permanent - Full Time Hours: Monday to Friday - 40 hours per week (Occasional night visits or weekend work may be required). Welcome Bonus- £2000* About the home At Stamford, the team are trained in nursing and residential care, dementia care, palliative, post operative convalescence and respite care. They are also experienced in tailoring support for adults with challenging behaviour, including for younger adults with a physical disability. Spacious bedrooms and living areas are ideal for residents with a disability, en-suite and decorated to achieve a relaxing atmosphere. There are call systems and TV points in bedrooms which clients are welcome to personalise. Meals are made from freshly-sourced produce. There are hot and cold alternatives available and a choice of dining with other residents or in the privacy of bedrooms. There is a real sense of community at Stamford. Games, reminiscence sessions and trips to the parks are included in a varied activities programme, with the home committed to supporting personal interests. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: You'll oversee and assist all aspects of nursing care/activities within the home With the help of your team you'll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records It's imperative that the correct staffing levels are maintained through efficient management of rotas, you'll ensure adequate staffing is always maintained within the home Drawing on your clinical experience, you'll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity You'll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home's profile in the local area and beyond Key Skills / Qualifications needed for this role: A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development With a real understanding of the benefits that the right nursing care can bring to resident's lives, you'll champion independence, choice and dignity by delivering the highest quality care to our residents You'll possess up-to-date knowledge of tissue viability, infection control and care planning An effective communicator who's able to build strong and honest relationships with residents and their families You're a natural leader, someone who's ready to share their clinical experience - leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships Someone with excellent time management who can effectively prioritise their workload A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 33 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Time Type: Full time Job Area: Care Home - Clinical Management Locations: Stamford Care Home
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Clinical Unit Manager
Bupa - London, England
PermanentFull time
Job Description: Clinical Unit Manager Bupa Wharfside Health Centre, 50 Bank Street, E14 5NT Permanent, Full time (37.5 hours) Mon-Fri with occasional Saturday work (1 or 2 Saturdays a month) Salary: Competitive We make health happen This is an exciting opportunity to lead nursing and clinical services in a purpose-built Specialist Diagnostics & Dental Centre. Featuring state-of-the-art facilities including MRI, CT, X-ray, and mammography, the centre delivers a wide range of outpatient, diagnostic and day case procedure services across multiple specialities. As Clinical Unit Manager, you'll play a pivotal role in establishing and embedding clinical services, creating pathways and processes that deliver outstanding patient care and experience. You'll be a visible leader, driving clinical excellence, governance, and innovation while supporting the seamless transition of patients across care pathways within Bupa's London network. How you'll help us make health happen Lead the design, implementation, and monitoring of care pathways and clinical service delivery models. Ensure safe staffing levels and skill mix, maintaining competence across nursing teams. Drive quality assurance programmes and manage clinical audits to improve patient care. Provide strong, visible leadership and act as a role model for inclusive culture and clinical excellence. Oversee operational delivery, resource utilisation, and financial management within budgetary expectations. Manage complaints, incidents, and embed learning to continuously improve care standards. Support recruitment, retention, and development of a highly engaged nursing team. Collaborate with consultants and multidisciplinary teams to optimise patient pathways and experience. Deputise for the Centre General Manager as required. Key Skills / Qualifications Essential: Registered Nurse (Adult) with live NMC registration. Bachelor's degree or equivalent professional education. Teaching/assessing qualification. Management qualification or working towards one. Significant experience in a senior nursing role within Outpatient/Diagnostic settings. Experience leading new service implementation and managing clinical audits. Strong knowledge of NMC Codes, governance, and resource management. Excellent leadership, communication, and financial awareness. Desirable: Diploma in Management Studies or equivalent. Safe sedation training. Experience in radiology nursing, theatres/anaesthetics, or research and development. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Payment of professional registration fees Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell. Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Nursing & Theatres Locations: Canary Wharf
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Business Management Lecturer
Morgan Hunt UK Ltd - London, London
PermanentFull time
Business Lecturer Location: London Salary: £45,000 - £48,000 per annum Start Date: January 2027 We are currently recruiting for an experienced Business Lecturer to join a well-established university in London. This is an exciting opportunity for a dedicated Higher Education professional to deliver high-quality teaching across Business and Management programmes while supporting students in achieving their academic and professional ambitions. The successful candidate will have a strong academic background, proven experience teaching within UK Higher Education, and a passion for delivering an outstanding student experience. About the Role Deliver engaging teaching across Business and Management programmes at undergraduate level. Prepare, assess, and provide constructive feedback on coursework and assessments. Support student progression through academic guidance, tutoring, and pastoral support. Contribute to curriculum development and wider departmental activities. What We Are Looking For A Master's degree in Business Management or a closely related subject. A recognised teaching qualification, such as a PGCE, PGCHE, or HEA Fellowship. A minimum of two year's UK Higher Education teaching experience. Excellent communication skills and a commitment to delivering an outstanding student experience. Benefits Competitive salary of £45,000 - £48,000 per annum. Generous annual leave entitlement and pension scheme. Ongoing professional development and career progression opportunities. Supportive and collaborative university environment. If you have any questions, please feel free to get in touch. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
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