Senior Care Assistant
Bupa - London, England
PermanentFull time
Job Description: Senior Care Assistant Location: Heathland Court Care Home, Wimbledon London SW19 5NJ Contract: Permanent Hours: 44 hours including alternate weekends Salary: £13.50 per hour CQC rating: Good Carehome.co.uk rating: 9.3 / 10 Heathland Court is an elegant and spacious home situated in the leafy suburb of Wimbledon. It offers long and short-term residential, nursing and and dementia care. The home is surrounded by attractive, well-maintained gardens, originally a private house, you will find many of its original features, including traditional fireplaces and high ceilings inside the grand stone building. There is plenty of communal space, with five well-furnished lounges and a conservatory for residents and families to relax and socialise. The home also has a hostess that is always on hand and an in-house resident hairdresser that visits twice a week. It's close to local transport links, is a few minutes' drive from the A3, has its own dedicated car park and benefits from a bus route stopping near the home, making an ideal location for visiting family and friends. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them. There's a real sense of community at Heathland Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Senior Care Assistant, we understand how crucial your role is to our home. Not only driving a team of Care Assistants that deliver high quality, personal care to our residents, but also inspiring, developing, and nurturing them to be their best every day. You'll be motivated, positive and with great interpersonal skills, and you enjoy working in a close-knit team. You're pivotal in running a unit, working with the Nurse to aid with clinical duties for the home. You'll have completed / be working towards an NVQ3 in care. We're more than happy to support you in the completion of your qualification if needed. You'll have previous experience of the role and knowledge of its rewards and challenges. Just as importantly, you will also have a passion for making a real difference to people's lives, giving them the kindness, personalised support and dignity they need. We'll train you on all aspects of our new digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the social care developments you need to do your job, learning from some of the best people in the industry. It's an exciting time to be with us. You'll help us make health happen by: Day-to-day responsibility for running a unit Supporting with clinical duties, including supporting the nurse to observe, issue medication, review care plans and accurate record keeping Driving and managing a team of Care Assistants, including responsible for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Heathland Court
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Senior Care Assistant
Bupa - London, England
PermanentFull time
Job Description: Senior Care Assistant The Kensington Care Home, 40-46 Ladbroke Rd, London, W11 3PH CQC rating: Good Carehome.co.uk rating: 9.6/10 Salary: £13.45 up to £15.02 per hour dependent on experience Days, 8am - 8pm. Alternate weekends We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Senior Care Assistant, we understand how crucial your role is to our home. Not only driving a team of Care Assistants that deliver high quality, personal care to our residents, but also inspiring, developing, and nurturing them to be their best every day. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll help us make health happen by: Day-to-day responsibility for running a unit Supporting with clinical duties, including supporting the nurse to observe, issue medication, review care plans and accurate record keeping Driving and managing a team of Care Assistants, including responsible for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Key Skills / Qualifications needed for this role: You'll have completed / working towards an NVQ3 in care. We're more than happy to support you in the completion of your qualification if needed. You're motivated, positive and with great interpersonal skills, and you enjoy working in a close-knit team. You're pivotal in running a unit, working with the Nurse to aid with clinical duties for the home. You have previous experience of the role and knowledge of its rewards and challenges. Just as importantly, you also have a passion for making a real difference to people's lives, giving them the kindness, personalised support and dignity they need. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: The Kensington
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Senior Reinsurance Technician
Hays Specialist Recruitment - City of London, London
£60,000 to £75,000 a year
PermanentFull time
Your new company Your new job working as a Senior Reinsurance Technician / Senior Client Service Advocate, will be working for a privately-owned Global Lloyd's Reinsurance Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers employ over 5000 staff in over 90 offices worldwide and pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit a Senior Reinsurance Technician / Senior Client Service Advocate to work within an established Reinsurance team handling a mix of cross-class business Your new role Your new job working as a Senior Reinsurance Technician /Senior Client Service Advocate will be supporting a portfolio of complex XOL and Treaty reinsurance business. This is a senior technical position that combines specialist processing expertise with mentorship and exceptional client service. Acting as a key referral point for less experienced colleagues. This role will support a multidisciplined technical role in a premium, Broker support and claims capacity working closely with Brokers, Reinsurers and a vast array of clients. This role will incorporate the processing of Proportional and Non-Proportional accounts, managing the end-to-end technical processing activities across proportional and excess of loss business as well as processing premiums, pro-rata settlements and claims transactions, negotiating and managing claims through to settlement and closure.You will deal with a mix risks, liaising with internal and external clients and carriers on a technical level. The role will also include de broking, risk sign own and preparation of Stats. This is an all-incorporating Premium and claims Reinsurance technical role as well as dealing with IMR. You will be responsible for multidisciplined technical processing, incorporating Premium; Pro rata & Excess of loss claims as well as participating in client and reinsurer meetings as required.Other duties will include providing guidance and support to less experienced colleagues, acting as a trusted technical referral point What you'll need to succeed Your previous experience working as a Reinsurance technician handling Reinsurance premium and claims processing, with experience in handling a mix of Excess of Loss and Proportional and Non Proportional Treaty business PLEASE ONLY APPLY IF YOU HAVE LONDON MARKET EXPERIENCE WORKING AS A PREMIUM PROCESSING TECHNICIAN AND OR PREMIUM AND CLAIMS TECHNICIAN AND HAVE HANDLED REINSURANCE BUSINESS What you'll get in return You'll be offered a competitive salary of up to £75,000 (D.O.E) plus an excellent benefits package. You'll receive support from both Directors and Managers and be given the opportunity to take on further duties and responsibilities in the future. You'll enjoy working as part of a growing and friendly team.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Senior Reinsurance Technician
Hays Specialist Recruitment - City of London, London
£60,000 to £75,000 a year
PermanentFull time
Your new company Your new job working as a Senior Reinsurance Technician / Senior Client Service Advocate, will be working for a privately-owned Global Lloyd's Reinsurance Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers employ over 5000 staff in over 90 offices worldwide and pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit a Senior Reinsurance Technician / Senior Client Service Advocate to work within an established Reinsurance team handling a mix of cross-class business Your new role Your new job working as a Senior Reinsurance Technician /Senior Client Service Advocate will be supporting a portfolio of complex XOL and Treaty reinsurance business. This is a senior technical position that combines specialist processing expertise with mentorship and exceptional client service. Acting as a key referral point for less experienced colleagues. This role will support a multidisciplined technical role in a premium, Broker support and claims capacity working closely with Brokers, Reinsurers and a vast array of clients. This role will incorporate the processing of Proportional and Non-Proportional accounts, managing the end-to-end technical processing activities across proportional and excess of loss business as well as processing premiums, pro-rata settlements and claims transactions, negotiating and managing claims through to settlement and closure.You will deal with a mix risks, liaising with internal and external clients and carriers on a technical level. The role will also include de broking, risk sign own and preparation of Stats. This is an all-incorporating Premium and claims Reinsurance technical role as well as dealing with IMR. You will be responsible for multidisciplined technical processing, incorporating Premium; Pro rata & Excess of loss claims as well as participating in client and reinsurer meetings as required.Other duties will include providing guidance and support to less experienced colleagues, acting as a trusted technical referral point What you'll need to succeed Your previous experience working as a Reinsurance technician handling Reinsurance premium and claims processing, with experience in handling a mix of Excess of Loss and Proportional and Non Proportional Treaty business PLEASE ONLY APPLY IF YOU HAVE LONDON MARKET EXPERIENCE WORKING AS A PREMIUM PROCESSING TECHNICIAN AND OR PREMIUM AND CLAIMS TECHNICIAN AND HAVE HANDLED REINSURANCE BUSINESS What you'll get in return You'll be offered a competitive salary of up to £75,000 (D.O.E) plus an excellent benefits package. You'll receive support from both Directors and Managers and be given the opportunity to take on further duties and responsibilities in the future. You'll enjoy working as part of a growing and friendly team.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Senior Account handler
Hays Specialist Recruitment - City of London, London
£45,000 to £55,000 a year
PermanentFull time
Your new company In your new job as a Senior Commercial Account Handler/ Broker, you will be working for one of the UK's top independent insurance brokers who strongly believe the relationships they have built with their clients, in order to fully understand their unique insurance requirements is why they have had over 100 years of success. With offices throughout the country, they have a long and distinguished legacy in providing insurance services and solutions. Due to continued growth within the Commercial team, a Senior Commercial Account Handler / Senior Broker position has become available. Your new role Your new role as a Senior Commercial Account Handler / Senior Broker means that you will be responsible for ensuring that the best personal service is given to clients and insurers where you will be dealing with them from inception to completion. Working alongside Account Executives, your duties will include handling cases up to a net premium of £50,000+ and handling the renewal process from cradle on your own or with an account executive and be responsible for producing and proposing new business presentations for underwriters. You will be using Acturis daily and preparing presentations for the market. This role will be handling commercial business including Property Owners, Cyber, ML, Commercial Combined, Fleet CAR etc and includes frequent use of Acturis. What you'll need to succeed Your previous experience working as a Senior Commercial Account Handler or in a similar position handling commercial business will contribute to your success in this role. Ideally, you will be proficient in using Acturis and be able to prepare suitable documentation for the client's requirements. You will also have good knowledge of cover requirements for commercial clients. This role would suit a candidate who can come in and hit the ground running, managing their own portfolio and contributing effectively from day one. PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN WORKING AS A COMMERCIAL ACCOUNT HANDLER / BROKER FROM AND IDEALLY HAS ACTURIS EXPERIENCE. What you'll get in return You will be offered a competitive salary of up to £55,000 (D.O.E) plus a comprehensive benefits package. You'll receive support from both Directors and Managers and be given the opportunity to take on further responsibilities in the future. You'll enjoy working as part of a growing and friendly team with a unique vision to grow and develop long-term client needs. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Senior Backend Developer
Rullion - London, London
£700 to £800 a day
ContractFull time
Senior Backend Developer Full-time Inside IR35 Hybrid 1 office day London Farringdon office address: 47-53 Charterhouse St, London, EC1M 6PB Join a dynamic energy provider dedicated to sustainable solutions in the UK. We seek enthusiastic and resourceful Backend Python Engineers at senior levels who are passionate about crafting exceptional products. Initially it will be a six-month contract but there is potential for it to be extended. The role is Hybrid, with one day a week being based in their London. It is a full-time role, 37 hours per week. If this role feels right, send us your CV. Accountabilities: Playing a pivotal role in the backend engineering team, you will help to build full-stack cloud apps. You'll be using Python and AWS Cloud services on the backend. Adopt a Server-less first approach to application design, collaborating within an agile team alongside other backend engineers and product designers. Strategize, develop, test, and deploy new features and experiments. Engage in collaborative coding practices such as pair programming and code reviews within the team. Contribute to resolving the complexities inherent in large-scale systems and extensive datasets. Foster close collaboration with our Product, Data, Front-end, Platform, and Security teams. Knowledge and Skills: Demonstrated expertise as a Senior Backend Developer. Proficiency in Python as your primary language, or willingness to adapt. Hands-on experience with RESTful APIs and/or GraphQL. Proficiency in version control tools like Git. Sound understanding of development best practices including pair programming and TDD. Eagerness to engage with emerging technologies and collaborate with the team in designing solutions from inception, facilitated by effective communication skills that promote teamwork. Strong abilities in software design, problem-solving, and debugging. Enthusiasm for continuous code improvement and learning from peers. Please note: Should your application be successful, and you are offered the role, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any assignment offer with our client will be subject to a satisfactory checking report from the Disclosure Barring Service. This vacancy is being advertised by Rullion Ltd acting as an employment business. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.INDENG-JM Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
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Senior Backend Developer
Rullion - City of London, London
£700 to £700 a day
ContractFull time
Senior Backend Developer Full-time Inside IR35 Hybrid 1 office day London Farringdon office address: 47-53 Charterhouse St, London, EC1M 6PB Join a dynamic energy provider dedicated to sustainable solutions in the UK. We seek enthusiastic and resourceful Backend Python Engineers at senior levels who are passionate about crafting exceptional products. Initially it will be a six-month contract but there is potential for it to be extended. The role is Hybrid, with one day a week being based in their London. It is a full-time role, 37 hours per week. If this role feels right, send us your CV. Accountabilities: Playing a pivotal role in the backend engineering team, you will help to build full-stack cloud apps. You'll be using Python and AWS Cloud services on the backend. Adopt a Server-less first approach to application design, collaborating within an agile team alongside other backend engineers and product designers. Strategize, develop, test, and deploy new features and experiments. Engage in collaborative coding practices such as pair programming and code reviews within the team. Contribute to resolving the complexities inherent in large-scale systems and extensive datasets. Foster close collaboration with our Product, Data, Front-end, Platform, and Security teams. Knowledge and Skills: Demonstrated expertise as a Senior Backend Developer. Extensive experience in Python as your primary language. Hands-on experience with RESTful APIs and/or GraphQL. Proficiency in version control tools like Git. Sound understanding of development best practices including pair programming and TDD. Eagerness to engage with emerging technologies and collaborate with the team in designing solutions from inception, facilitated by effective communication skills that promote teamwork. Strong abilities in software design, problem-solving, and debugging. Enthusiasm for continuous code improvement and learning from peers. Please note: Should your application be successful, and you are offered the role, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any assignment offer with our client will be subject to a satisfactory checking report from the Disclosure Barring Service. This vacancy is being advertised by Rullion Ltd acting as an employment business. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
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Senior Quantity Surveyor
Rullion - London, London
£65,000 to £65,000 a year
PermanentFull time
Job title: Senior Quantity Surveyor Job Type: Permanent Start date: ASAP Salary Range: Up to £65,000pa Benefits Package: Package available Location: London Full Site Based/Hybrid/Remote Working: Fully site based - 5 days per week Hours of work: Up to 40 hours per week Role information: - The role requires a commercially aware and detail-focused individual who can work collaboratively with project teams, subcontractors, suppliers and clients while maintaining strong commercial governance Qualifications/Experience Required: - Proven experience as a Quantity Surveyor, Senior Quantity Surveyor or Commercial Surveyor within a major construction, engineering, infrastructure or complex project environment. - Strong experience in commercial and cost management of projects or defined work packages. - Demonstrable experience managing budgets, cost forecasts, cash flow and cost reporting. - Strong knowledge of contract administration and change management. - Experience managing variations, compensation events, claims and/or contractual change. - Experience managing subcontractors and suppliers, including procurement, tendering, valuations, payments and account management. - Strong understanding of commercial risk and opportunity management. - Experience preparing and reviewing interim valuations and final accounts. - Strong understanding of commercial governance, cost assurance and audit requirements. - Excellent numerical and analytical skills with strong attention to detail. - Ability to produce accurate and comprehensive commercial reports for senior management and clients. - Ability to work collaboratively with engineering, planning, project controls, procurement, risk and project delivery teams. - Strong contractual and commercial awareness. - Excellent communication, negotiation and stakeholder management skills. - Ability to identify issues, assess commercial exposure and escalate matters appropriately. UK National Security Vetting Status Interested in this position? please click "apply now" We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion. Company information: This Permanent vacancy is being advertised by Rullion Ltd Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
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Senior Night Porter
Scape Operations Ltd - London
from £28,748.72 a year
On-sitePermanentFull time
Main responsibilities include: Maintaining a strong understanding of the role of a Night Porter and of the procedures for each of the Scape sites Supporting, training, and supervising new and existing Night Porters across Scape sites Full understanding and dedication to our health and safety policy, operational procedures, risk assessments and method statements at all sites Maintaining a strong and ongoing rapport with General Manager, Residence Managers and the Night Porters with the aim of building strong and diligent cover at our sites by offering constant feedback to continuously improve our service offering. Involvement in all group training sessions for Night Porters to develop team members in their role and share best practice Leading by example and acting as a role model for Scape Night Porters Providing flexibility and covering Night Porter shifts across the sites as and when required Providing a knowledgeable and friendly welcome to all students and guests whether in person or over the phone Ensuring that the building entrances/exits are secure out of hours to prevent unauthorised access Assisting with the general upkeep of the building carrying out some general housekeeping tasks Raising maintenance requests for students and identifying general building maintenance Reporting incidents and accidents to your manager / General Managers / Residence Managers Keeping accurate records and completing handovers where required Responding to and logging enquiries, working with your General Manager / Residence Manager where needed Handling and logging complaints professionally and compassionately, escalating them to the General Manager / Residence Manager for resolution Handling post and parcels for our students efficiently and carefully, logging all signed for deliveries Work with the Operations Manager to provide suggestions and improvements to support the night team and overall Scape experience. To undertake any other duties as and when required that are commensurate with the role
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Senior Housing Officer
TRI Consulting Ltd - Islington
£23.07 to £30.50 an hour
On-siteTemporaryFull time
A Housing Association is currently looking for a Senior Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to our "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Manage landlord repair requests through Workwise ensuring work is completed to the residents’ satisfaction. Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Complete all actions required in Workwise weekly to ensure effective rent and service charge collection and debt management. Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record This role is 100% based in the office and out on site This roles pays £23.07 PAYE umbrella rate £30.50
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