Accountancy Business Change Deputy Manager
Triumph Consultants Ltd - London
£317.96 to £317.96 a day
TemporaryFull time
What's involved with this role: Accountancy Business Change Deputy Manager Location: London Sector: Public Sector Ref: 8225 Rate: £317.96 PAYE (flexible holiday pay options) Contract: 3 months Hours: 35 per week Working Pattern: Full-time Hybrid Working: 2 days per week on site once fully embedded The Role We are recruiting for an experienced Accountancy Business Change Deputy Manager to join a large London local authority within their Housing & Safer Communities Accountancy Team. This role is one of eight positions supporting the Accountancy Business Change Managers in delivering professional financial management across the Council. You will play a key part in ensuring statutory compliance, driving operational improvements, and supporting strategic financial decision-making. The successful candidate must meet the full requirements of the attached Job Description and Person Specification. Key Responsibilities Support the operational delivery of financial services within your designated area, ensuring alignment with legislation, Council policy and the medium-term financial strategy. Ensure financial procedures and practices remain compliant with statutory Section 151 responsibilities and reflect current legislation and best practice. Assist the Accountancy Business Change Manager in managing and developing the service at an operational level, including oversight of staff where required. Work collaboratively across the Council and with external partners to monitor financial performance, identifying issues that may materially impact the Council’s financial position. Provide clear, evidence-based financial commentary and advice to support senior management decision-making. Analyse complex financial issues and develop practical, innovative solutions that support effective budget management and service improvement. Support senior managers in driving efficiency, improving performance reporting, and strengthening strategic financial planning. Contribute to continuous improvement, promoting innovation, strong internal controls, and high professional standards across the service. You Will Need (Essential Requirements) A strong background in Local Government finance, ideally with knowledge of frontline council services, HRA accounting and (desirable) capital accounting. Proven ability to identify risks, challenge existing processes constructively, and drive positive change. Excellent communication and influencing skills, with the ability to explain complex financial matters to non-financial stakeholders. Strong analytical capability, sound professional judgement and a commitment to evidence-based decision-making. Resilience and adaptability, comfortable working in a changing environment and stepping into leadership responsibilities when required. Desirable Experience CCAB qualification or equivalent professional experience with ongoing CPD. Experience developing financial strategies and engaging senior leaders to drive implementation. Experience managing and motivating staff within a complex organisation. Ability to work collaboratively across boundaries and with external partners. Commercial acumen and experience delivering value-for-money improvements. How to Apply If you meet the essential criteria, please send your CV, rate expectation (in line with the above) and confirmation of Right to Represent confirmation to: toni.coates@tclrec.com Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. 1 Job Ref: RQ1792649 Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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School Data, Systems & Exams Manager
senploy
£44,826 to £48,411 a year
PermanentFull time
Data, Systems & Exams Manager Location: Ealing, West London Salary: £44,826 - £48,144 (Scale 10) Start: ASAP | Temp to Perm Enhanced DBS on the Update Service required A high‑achieving secondary school in Ealing is seeking a skilled Data, Systems and Exams Manager to oversee the full lifecycle of school data, examinations and timetable operations. This is a pivotal role within the organisation, supporting senior leaders and ensuring that key systems run with accuracy, efficiency and compliance. Role Overview You will take ownership of the school's core data and systems functions, ensuring that information is accurate, accessible and used effectively to support school improvement. The role spans data analysis, MIS management, timetable coordination, daily cover operations and full oversight of the examinations process. Key Responsibilities Data & Reporting - Lead analysis of attainment and progress data using ASP, FFT, ALPS and internal assessment systems. Lead analysis of attainment and progress data using ASP, FFT, ALPS and internal assessment systems. - Produce clear, actionable reports for senior leaders and teaching staff. Produce clear, actionable reports for senior leaders and teaching staff. - Maintain SIMS mark sheets, data collection points and SISRA uploads. Maintain SIMS mark sheets, data collection points and SISRA uploads. - Support target‑setting and projections across all key stages. Support target‑setting and projections across all key stages. Timetable Management - Assist in developing and maintaining the whole‑school timetable. Assist in developing and maintaining the whole‑school timetable. - Produce staff, student and faculty timetables. Produce staff, student and faculty timetables. - Manage SIMS modules and ensure smooth annual rollover processes. Manage SIMS modules and ensure smooth annual rollover processes. Cover Coordination - Lead the daily cover system in line with school policy. Lead the daily cover system in line with school policy. - Liaise with external agencies to secure teaching, support and cover staff. Liaise with external agencies to secure teaching, support and cover staff. - Manage the cover budget and make daily deployment decisions. Manage the cover budget and make daily deployment decisions. Exams Leadership - Act as the lead Exams Officer, ensuring full JCQ compliance. Act as the lead Exams Officer, ensuring full JCQ compliance. - Coordinate all external and internal examinations and assessments. Coordinate all external and internal examinations and assessments. - Manage invigilators and exams administration staff. Manage invigilators and exams administration staff. - Oversee secure storage, entries, timetabling, results and post‑results services. Oversee secure storage, entries, timetabling, results and post‑results services. Additional Duties - Support the production of the School Census. Support the production of the School Census. - Ensure GDPR compliance and robust data procedures. Ensure GDPR compliance and robust data procedures. - Review departmental practices to improve efficiency and impact. Review departmental practices to improve efficiency and impact. Candidate Requirements - Strong experience with MIS systems (SIMS essential). Strong experience with MIS systems (SIMS essential). - Proven background in data analysis, reporting and systems management. Proven background in data analysis, reporting and systems management. - Experience managing exams within an educational setting. Experience managing exams within an educational setting. - Excellent organisational, communication and problem‑solving skills. Excellent organisational, communication and problem‑solving skills. - Ability to lead staff and manage competing deadlines. Ability to lead staff and manage competing deadlines. - Commitment to safeguarding and professional standards. Commitment to safeguarding and professional standards. - Enhanced DBS on the Update Service required. Enhanced DBS on the Update Service required. Contract Details - Temp to perm Temp to perm - Full‑time, on‑site Full‑time, on‑site - Immediate start available Immediate start available Peak Education Recruitment Ltd is a specialist Education Recruitment Consultancy that supports Teachers and Support Staff find short and/or long-term temporary and/or permanent employment in Primary, Secondary and Special Education Schools throughout the UK. We are committed to Safer Recruitment and undertake checks on all candidates we work with. As part of the registration process, each candidate will be required to have a current DBS Disclosure and a subscription to the DBS Update Service, if you do not have one, we can support you with an application. We will also need to see all original relevant qualifications certificates before any work placement is agreed.
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School Data, Systems & Exams Manager
senploy
£44,826 to £48,411 a year
PermanentFull time
School Data, Systems & Exams Manager Location: Ealing, West London Salary: £44,826 - £48,144 Start: ASAP | Temp to Perm Requirement: Enhanced DBS on the Update Service A high‑performing secondary school in the London Borough of Ealing is seeking an experienced School Data, Systems and Exams Manager to lead the strategic and operational management of whole‑school data, examinations and timetable systems. This is a key role requiring exceptional attention to detail, strong analytical capability and confident leadership of processes that directly impact school performance. The Role You will be responsible for the efficient leadership and coordination of: Data Management - In‑depth analysis of attainment and progress data using ASP, FFT, ALPS and internal assessment systems. - Producing clear reports and presenting findings to senior leaders and teaching staff. - Managing SIMS mark sheets, data collection points and SISRA uploads. - Supporting target‑setting, projections and accountability measures across all key stages. Timetable Systems - Supporting the development, completion and maintenance of the whole‑school timetable. - Producing staff, student, faculty and whole‑school timetables. - Managing SIMS modules and ensuring accurate annual rollover procedures. Cover Management - Leading the daily cover system in line with school policy. - Liaising with external agencies to secure teaching, support and cover staff. - Managing the cover budget and making daily deployment decisions. Examinations - Acting as the lead Exams Officer, ensuring full JCQ compliance. - Coordinating all external and internal examinations, assessments and related processes. - Managing invigilators and exams administration staff. - Overseeing secure storage, timetabling, entries, results and post‑results services. Additional Responsibilities - Supporting the production of the School Census. - Ensuring GDPR compliance and accurate data procedures. - Reviewing departmental practices to maximise efficiency and impact. Person Requirements - Strong experience managing MIS systems (SIMS essential). - Proven background in data analysis, reporting and systems management. - Experience managing exams in a school or similar environment. - Excellent organisational, communication and problem‑solving skills. - Ability to lead staff, work under pressure and manage competing deadlines. - Commitment to safeguarding and high professional standards. - Enhanced DBS on the Update Service is required. Contract Temp to perm ASAP start Full‑time, on‑site role. If this role aligns with your experience and you're ready to take on a high‑impact operational position, we'd welcome a conversation about next steps. Peak Education Recruitment Ltd is a specialist Education Recruitment Consultancy that supports Teachers and Support Staff find short and/or long-term temporary and/or permanent employment in Primary, Secondary and Special Education Schools throughout the UK. We are committed to Safer Recruitment and undertake checks on all candidates we work with. As part of the registration process, each candidate will be required to have a current DBS Disclosure and a subscription to the DBS Update Service, if you do not have one, we can support you with an application. We will also need to see all original relevant qualifications certificates before any work placement is agreed.
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Specialist SEN School Premises Manager
senploy
£22 to £26 an hour
ContractFull time
Premises Manager - Specialist SEN School Remedy Education | Lambeth | £22-£26 per hour We are seeking a highly experienced Premises Manager to join a specialist SEN school in Lambeth. This is an excellent opportunity for a proactive, hands-on professional to oversee the school's premises, facilities, health and safety, and day-to-day site operations. The successful candidate must have strong premises management experience, excellent IT skills and the ability to keep the school running safely and efficiently. The ideal candidate will: - Have strong previous experience in premises management, ideally within a school or educational setting. Have strong previous experience in premises management, ideally within a school or educational setting. - Have excellent knowledge of health and safety, site security and facilities management. Have excellent knowledge of health and safety, site security and facilities management. - Be confident using IT systems and computer software to manage site operations, records, reports and maintenance requests. Be confident using IT systems and computer software to manage site operations, records, reports and maintenance requests. - Be comfortable using digital systems for administration and communication. Be comfortable using digital systems for administration and communication. - Be confident overseeing building maintenance, repairs and general site operations. Be confident overseeing building maintenance, repairs and general site operations. - Have strong organisational, communication and problem-solving skills. Have strong organisational, communication and problem-solving skills. - Be proactive in identifying and resolving premises-related issues. Be proactive in identifying and resolving premises-related issues. - Be comfortable working within a specialist SEN environment. Be comfortable working within a specialist SEN environment. Role details: - Location: Lambeth, South London Location: Lambeth, South London - Position: Premises Manager Position: Premises Manager - Pay: £22-£26 per hour Pay: £22-£26 per hour - Hours: Full-time, rotating weekly shifts: One week: 7:30am-3:30pm Following week: 10:00am-6:00pm Hours: Full-time, rotating weekly shifts: - One week: 7:30am-3:30pm One week: 7:30am-3:30pm - Following week: 10:00am-6:00pm Following week: 10:00am-6:00pm - Contract: Full-time, with the potential to become permanent Contract: Full-time, with the potential to become permanent We're looking for someone who combines practical premises expertise with strong IT and administrative skills. Interested? Apply with Remedy Education today!
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Night Assistant Front Office Manager
LGH Hotel Management Ltd - London
PermanentFull time
Night Assistant Front Office Manager St Martins Lane by Morgans Original The Opportunity When the city sleeps, our hotel stays quietly alive—welcoming late arrivals, preparing for early risers, and ensuring every guest feels safe, seen, and supported. We’re looking for a poised and proactive Night Assistant Front Office Manager to help lead our front-of-house operations through the twilight hours. Your Role As Night Assistant Front Office Manager, you’ll be the right hand to the Night Manager and a guiding presence for the overnight team. You’ll ensure smooth operations, support your colleagues, and deliver exceptional service with calm confidence—no matter the hour. What You’ll Be Doing Support the Night Manager in overseeing front office operations during the night shift. Lead and motivate the night team, including reception, concierge, and security. Handle late check-ins, early departures, and guest requests with warmth and efficiency. Assist with night audit procedures and prepare reports for the morning handover. Respond to incidents or emergencies with professionalism and care. Ensure all public areas remain secure, clean, and guest-ready. Benefits Our enviable employee discounts on bedroom rates across the LGH hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Ideal Candidate Previous experience in a front office or supervisory role, ideally in a luxury or lifestyle hotel. A guest-first mindset and a reassuring, professional demeanour. Strong communication, problem-solving, and organisational skills. Familiarity with hotel systems and night audit procedures. Flexibility to work overnight shifts, weekends, and holidays Hotel At St Martins Lane, a Morgans Originals hotel, we don't just create memorable stays—we create unforgettable experiences. Located in the vibrant heart of Covent Garden, our hotel is a destination for those who thrive on creativity, individuality and connection. Renowned for its iconic design, bold personality and electric atmosphere, St Martins Lane brings together passionate people who love delivering exceptional service and making every guest interaction count About us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Reception Manager - (6 months FTC )
Clermont Hotel Group - London
PermanentFull time
Reception Manager - (6 months FTC ) Thistle Kensington Gardens Contract: Fixed Term Payment: Salaried Salary: £37,775 per annum Thistle Kensington Gardens is located near Queensway, within walking distance of Hyde Park and the West End of London. The hotel has recently been refurbished and has 175 bedrooms, including Executive rooms with fabulous views over the park, and three meeting rooms. What you’ll be doing As Reception Manager, you’ll lead by example, providing excellent guest service and a smooth, efficient check-in/check-out process. Your proactive approach will be key in resolving guest queries and ensuring each interaction reflects our commitment to exceptional hospitality. Beyond guest service, you’ll focus on enhancing team performance through recruiting, training, and ongoing development, helping each team member reach their full potential. Additionally, this role involves a sales component, so you’ll be comfortable driving sales at the desk and empowering your team to do the same. What you’ll bring Creative, inspiring leadership that motivates and guides the team to deliver exceptional service A keen eye for detail to ensure the highest standards at all times A deep passion for hospitality and guest satisfaction Excellent communication skills, with the ability to connect naturally with guests and team members Analytical skills for problem-solving and sales strategy Knowledge of Opera is beneficial but not essential What you’ll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
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Electrical Project Manager – DNO / ICP
Mitie
PermanentFull time
Join Mitie - the future of high‑performing placesROLE: Electrical Project Manager - DNO / ICPHOURS: Permanent - Full TimeLOCATION: Staythorpe (Hybrid)DIVISION: Electrical / Civils At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Electrical Project Manager - DNO / ICP who will manage electrical construction projects from design handover through to commissioning and completion, bringing strong technical, safety and stakeholder‑management capabilities. Role Responsibilities: -Review project designs and ensure readiness for handover to the construction team. -Ensure all electrical works comply with DNO G81, BS standards, client ERs, and other relevant regulations. -Manage and deliver construction projects from design handover to final commissioning. -Develop and maintain the Programme of Works, providing weekly, monthly, and 3‑month lookahead updates. -Identify key risks and critical path activities to maintain project delivery timelines. -Oversee site safety and security, ensuring compliance with CPP, F10, and HSEQ documentation. -Support the HSEQ Manager in preparing RAMS, audits, and other safety documentation. -Conduct Quality Assurance (QA) checks, including pre‑work inspections and post‑completion sign‑offs. -Compile and collate test certificates, reports, and handover documentation. -Lead and chair technical meetings with internal teams, clients, and DNO representatives. Required Qualifications:Applicants must meet the below defined requirements for the role. -Minimum: HNC in Electrical or Civil Engineering, or equivalent experience. -Experience: 5+ years in construction or electrical infrastructure projects. -Proven experience within a NERS (National Electricity Registration Scheme) environment. -Strong background in the installation or project management of electrical infrastructure up to 132kV. -In‑depth knowledge of switchgear, transformers, generators, and substations. -Comprehensive understanding of Health, Safety, and Environmental (HSE) compliance in construction. -Excellent leadership, communication, and stakeholder management skills. -Ability to manage multiple projects and meet deadlines under pressure. Desirable: -Experience with 3D CAD tools (e.g., Revit) and CDEGS earthing modelling software. Personal Attributes: -Proactive, self‑motivated and able to work independently as well as within multidisciplinary teams. -Strong technical problem‑solving skills and ability to resolve complex engineering challenges. -Excellent communication skills for engaging stakeholders and producing clear documentation. -Highly organised with the ability to prioritise workloads and meet project deadlines. There's a place for you at Mitie — join us today!
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Programme Manager - SEL Fostering Hub
Triumph Consultants Ltd - London, Greater London
£208.18 to £208.18 a day
TemporaryFull time
What's involved with this role: Job Title: Programme Manager - SEL Fostering Hub Location: South East London Sector: Local Government / Children's Services Ref: 8293 Rate: £208.18 pd PAYE (flexible holiday pay options available) Contract: 6 Months Working Pattern: Full Time, 35 Hours Per Week Hybrid Working: Hybrid The Role Our local government client is seeking an experienced Programme Manager to lead the development and implementation of an ambitious South East London Fostering Hub programme. This collaborative initiative, supported through Department for Education funding, aims to transform foster carer recruitment, approval and retention across a partnership of South East London local authorities. This is an excellent opportunity to play a pivotal role in delivering a large-scale transformation programme that will help increase the number and diversity of foster carers, improve outcomes for children in care and strengthen regional collaboration across Children's Services. The successful candidate will work closely with senior leaders, Heads of Service and key stakeholders to establish innovative systems, services and partnerships that support foster carers throughout their journey. Key Responsibilities Lead and coordinate the mobilisation, development and implementation of the South East London Fostering Hub programme. Develop and maintain comprehensive programme plans, ensuring clear outcomes, governance arrangements, milestones and delivery schedules. Establish and oversee multi-authority recruitment support services, digital systems, reporting frameworks and operational processes. Manage multiple programme workstreams simultaneously, ensuring delivery remains on track against agreed objectives and timescales. Build and maintain strong relationships with senior stakeholders, partner authorities, external agencies and delivery partners. Monitor programme performance, manage risks and issues, and provide regular reporting and updates to programme governance boards. Lead collaboration across participating authorities to develop innovative foster carer recruitment, communications, retention and support initiatives. Coordinate submissions, performance information and reporting requirements for external funding and regulatory stakeholders, including government departments. You Will Need (Essential Requirements) Significant experience delivering complex programmes, projects or transformational change initiatives within local government, Children's Services or a related public sector environment. Proven experience managing multi-agency partnerships and engaging senior stakeholders across complex organisational settings. Strong programme and project management expertise, including governance, risk management, performance monitoring and delivery of multiple workstreams. Excellent communication, negotiation and influencing skills, with the ability to build productive relationships at all organisational levels. Demonstrable experience using data, insight and performance information to drive service improvement and programme outcomes. Desirable Experience Experience supporting fostering, children's social care, early help or wider children's services transformation programmes. Knowledge of foster carer recruitment, retention or placement sufficiency challenges within local authorities. Experience of delivering programmes using both traditional and agile project management methodologies. Degree-level qualification or equivalent professional experience. PRINCE2 Practitioner, MSP or other recognised programme management qualification. How to Apply If you meet the essential criteria, please send your CV, rate expectation (in line with the above) and confirmation of Right to Represent confirmation to: toni.coates@tclrec.com Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. 1 Job Ref: RQ1794535 Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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Private Office: Diary Manager to the Minister
Government Recruitment Service
£37,664 to £37,664 a year
PermanentFull time
The Department for Work and Pensions (DWP) is recruiting for the role of Diary Manager. This is an integral role in Private Office, and we are looking for people who will help us deliver exceptional results in a unique business. The Department for Work and Pensions is responsible for social security, labour market, pensions, and child maintenance policy. As the UK’s biggest public service department, we administer the State Pension and a range of working age, disability, and ill health benefits to around 20 million claimants and customers. What we do matters to millions of people every day. Private Office is crucial to providing effective support and advice to Ministers and Special Advisers across all aspects of Departmental business, acting as the key interface between the Department and Ministers to deliver DWP’s critical agenda. Private Office is a high-performing, dynamic, supportive and inclusive team. This is a demanding but rewarding role for someone interested in working closely with Ministers, Special Advisers and senior officials. This postholder will: Work with the Minister, private office and a variety of senior stakeholders to resolve logistical issues Be responsible for the Minister’s diary, including prioritisation of meetings, events and invitations Manage the Minister's inbox, correspondence and Parliamentary Questions Plan and arrange the Minister’s visits to DWP sites and external engagements, including travel & logistics Work with officials across the Department to ensure timely and high-quality briefing are received for Ministerial meetings
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Neighbourhood Manager - London & South East
Salvation Army Housing Association (saha) - London, London
£44,549.58 to £44,549.58 a year
PermanentFull time
Salvation Army Homes The Role We are looking for an experienced and customer-focused Neighbourhood Manager to provide a high-quality housing management service across London and the South East region while also supporting the development and performance of an Assistant Neighbourhood Manager. Working closely with residents and partner agencies, alongside providing day-to-day leadership, you will be responsible for managing tenancies, resolving neighbourhood issues and supporting customers to successfully sustain their homes. This role offers the opportunity to make a genuine difference to people's lives while helping create safe, sustainable and vibrant communities. What you’ll be doing - Delivering an effective tenancy and neighbourhood management service. - Supporting customers to sustain their tenancies. - Investigating and resolving anti-social behaviour and tenancy breaches. - Undertaking estate inspections and neighbourhood visits. - Managing and supporting one Assistant Neighbourhood Manager. - Monitoring performance and contribute to service improvements. - Responding to customer enquiries and resolving issues promptly. - Building positive relationships with residents and external partners. - Promoting community engagement and neighbourhood pride. - Maintaining accurate records and case management systems. What you’ll bring - Experience within housing, tenancy or neighbourhood management. - Excellent communication and customer service skills. - Pervious supervisory, coaching or people management experience. - Strong problem-solving and conflict-resolution abilities. - Experience of managing a varied caseload independently. - A flexible and proactive approach to service delivery. Working Arrangements This is a hybrid role offering a balance of home-based working and regular travel within your designated region. As a Neighbourhood Manager, you will primarily work from home while managing a portfolio of schemes and tenancies across your patch. The role requires regular travel to schemes and communities to undertake tenancy management activities, resident engagement, estate inspections, partnership meetings, property visits, and investigations. As travel is an essential requirement of the role, a full UK driving licence and access to a vehicle are desirable. This role offers the flexibility of hybrid working while maintaining a strong focus on resident engagement and visibility within our communities. Additional Information This role includes line management responsibilities for 1 scheme based assistant neighbourhood manager. Areas of responsibility may change from time to time to support evolving business and customer needs. Our Offer In return, we offer a competitive and supportive benefits package, including: - 26 days annual leave plus bank holidays, increasing to 31 days - Car allowance - Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support) - Matched pension scheme up to 6% (with salary sacrifice option) - Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay - Occupational sick pay - Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support - Paid volunteering days - Cycle to Work Scheme - Discounted private medical insurance - Support to learn, broaden your skills and develop your career - A fun and inclusive work culture where individual differences are valued and championed Closing date: 28 October 2026 (please note we may close the vacancy early if we receive a large volume of applications) About The Company Founded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people. If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do. Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role. As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.
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