Operational Manager HCC624521
NHS Jobs - Winchester
£50,564 to £56,219 a year
PermanentFull time
Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role
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Senior Design Manager
J Murphy & Sons - Oxford
£50000-100000 per annum
PermanentFull time
Murphy is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland, Canada and America, Murphy provides better engineered solutions to infrastructure sectors including transportation; natural resources; energy and water. Headquartered in London, Murphy has a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel, tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities. Murphy employs around 4,000 engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’ - directly delivering the people, plant and expertise needed to make projects a success. Visit www.murphygroup.com or follow us on LinkedIn, Facebook, Instagram and X: #MoretoMurphy A day in the life of a Murphy Senior Design Manager: - Lead on review of requirements at tender stage and allocate resources as appropriate during tender and upon successful award - Produce design briefs for permanent works - Provide review and technical oversight of submissions for quality and sufficiency to align with scope of works - Implement the Murphy Design Management assurance framework, ensuring effective control of design quality, programme, change management, design risk and readiness for construction - Lead design matters on small/medium/large/mega sized project/s as directed, allocating design tasks to individuals/companies as required and maintain associated RACI - Manage design managers/design co-ordinators on the projects, carry out staff appraisals when required and identify appropriate development activities. - Support project delivery by coordinating with site delivery team to ensure appropriate consideration of constructability and temporary works to enable permanent works - Ensure that that CDE system is kept up to date ensuring design deliverables and correct drawing revisions are maintained and issued/available to sites - Monitor, track, and report on Design progress, for programme, cost, and design metrics for all Design Consultants - Monitor, track and report on all Design Consultant performance and utilise escalation protocols as required, ensuring alignment with project requirements - Ensure compliance with Standards and Client requirements, and assist in monitoring to ensure working to agreed design requirements - Ensure a solid knowledge of, and an influence on the contracts Design Consultants are working under including their fees, schedule of services, programme, and liabilities and warranties Still interested, does this sound like you? - MEng or BEng degree, HNC/HND (note Chartered Engineer is desirable) - Significant Design Management experience - Experience in the civil engineering industry, specifically in water sector with heavy civils and/or MEICA as essential - Digitally competent and familiar with BIM, CDEs and Document management systems - Experience discharging Principal Designer duties - Experience managing people/teams
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Digital Telecommunications Manager
Thames Water - Reading, Home Counties
£62,000 to £93,000 a year
PermanentFull time
As a Digital Telecommunications Manager, you will play a key role within Thames Water’s Digital and Technology function, leading the organisation’s approach to reliable, resilient, and future-ready telecommunications services across a complex operational estate. Working closely with suppliers, operational teams, programme delivery, architecture, and business stakeholders, you will ensure telecom services are secure, performant, and aligned to both operational and strategic objectives. This role contributes to Thames Water’s operational resilience by ensuring critical communication systems remain available 24/7, supporting customer operations, field services, contact centres, operational sites, and digital platforms. You will collaborate across the business to drive service excellence, optimise supplier performance, manage operational risks, and support the transformation of Thames Water’s telecoms landscape. What you’ll be doing as a Digital Telecommunications Manager - Lead the delivery and operational management of Thames Water’s digital telecommunications services across cloud and on-premises platforms. - Manage supplier relationships and telecom service contracts, ensuring delivery against agreed SLAs, KPIs, and operational expectations. - Act as the primary escalation point for telecom faults, incidents, problems, and operational service risks. - Ensure telecom services are reliable, resilient, secure, and optimised to support business and operational requirements. - Support service introduction and transition activities through effective change management and governance processes. - Drive continual service improvement across telecom services, improving service quality, customer experience, and operational performance. - Develop and maintain strong relationships with key business, operational, and technical stakeholders. - Lead service governance activities, including weekly and monthly operational reviews, reporting, and supplier performance management. - Manage telecom service requests, ensuring all requests, incidents, and faults are resolved within agreed service levels. - Review and approve root cause analysis reports and corrective action plans for operational incidents. - Ensure compliance with IT service management processes including Change Management, Capacity Management, and Availability Management. - Manage telecom operational budgets, ensuring cost control, forecasting, accruals, and financial reporting activities are completed accurately. - Support commercial and contractual governance activities to ensure quality, compliance, and value from telecom suppliers. - Collaborate with digital, operational, and transformation teams to support the integration of new telecom technologies and services. - Define and support the telecom technology roadmap, including Cellular, NB-IoT, CAT1, RedCap, 4G, 5G, 6G, eSIM, Satellite, and LoRaWAN technologies. - Support the safe and sustainable integration of telecom services into Thames Water’s core technology environments. - Identify, manage, and mitigate operational and service risks across the telecoms estate. - Provide regular operational, financial, and service performance reporting to senior leadership teams. - Drive continuous improvement in telecom service delivery processes, governance, and supplier management practices. - Ensure health, safety, and wellbeing remain the highest priority across all service and operational activities. Base location – Hybrid - Reading (STW) - RG2 0RP Working pattern – 36 hours Monday to Friday. What you should bring to the role - Extensive experience managing telecom service delivery within large or complex enterprise environments. - Strong experience managing telecom suppliers, operational contracts, and service governance activities. - Experience managing telecom operational support, incidents, problems, and service improvements. - Strong stakeholder management skills with the ability to engage technical, operational, and business teams effectively. - Excellent communication and customer service skills. - Proven problem-solving and decision-making capability within operational and service environments. - Experience managing teams, suppliers, or project delivery activities. - Experience working within ITIL, Agile, Waterfall, Lean, or similar delivery methodologies. - Ability to manage conflicting priorities and operational demands in fast-paced environments. - Strong organisational and planning capabilities with a focus on operational excellence and customer outcomes. - Proactive and collaborative approach with strong commercial awareness and supplier management capability. Technical experience and skills - Strong understanding of telecommunications technologies including WAN, VoIP, Satellite, NB-IoT, 4G, and 5G technologies. - Knowledge of telecom infrastructure, unified communications, contact centre technologies, and connectivity services. - Experience supporting cloud and on-premises telecom environments. - Understanding of telecom service management processes including incident, change, capacity, and availability management. - Experience managing telecom operational risks, service reporting, and performance metrics. - Ability to support telecom transformation and technology modernisation programmes. - Commercial awareness including budget management, supplier governance, and cost optimisation activities. Desirable qualifications and experience - Experience working within utilities, critical infrastructure, or regulated industries. - Experience supporting large-scale telecom or digital transformation programmes. - Knowledge of operational technology (OT) environments and critical operational communications. - Experience managing large-scale enterprise telecom estates with complex operational dependencies. - Experience working within matrix organisations and multi-supplier environments. Desirable technical skills and qualifications - Degree qualified in telecommunications, networks, or a related technical discipline. - Chartered professional or engineering status. - Technical problem-solving and issue-resolution capability within telecom environments. - Knowledge of telecom architecture and future connectivity technologies. - Experience supporting strategic supplier and commercial management activities. What’s in it for you? - Competitive salary between £62,000 and £78,000 per annum, depending on experience. - Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) - Generous Pension Scheme through AON. - Performance-related pay plan directly linked to company performance measures and targets. - Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Delegated Services Manager
Government Recruitment Service
£58,207 to £71,178 a year
PermanentFull time
The Delegated Service Manager (DSM) reports to the Service Manager in the Service Management Team and is responsible for administering, leading and managing all contracts in their portfolio. They sit within Service Assurance Team as part of the retained Intelligent Client Function (ICF) for Defra Group Property Facilities Management. The Delegate Service Manager is responsible for the contract management the contract management and delivery of the contract for their specific areas or regions of Defra Group Property; including the “gold” Integrated FM contract for their region with a combined value of c£800m over the list of the contract. The Delegated Service Manager must be able to undertake all duties of the Service Manager in their absence to ensure continuous coverage and decision-making capability Key responsibilities: Ensuring sufficient management for all contracts in their portfolio, providing all necessary updates, reporting and strategies for the improvement of services and performance of DgP. Issuing resolution, decision making and contract negotiation for the continual improvement of contracts. Stakeholder management for their region. Being a subject matter expert for their contracts, delivering training, giving advice, supporting other functions/teams that use the contracts in their portfolio. Managing a team of Contract Support Officers. Making sound financial and commercial decisions to ensure best value for money is achieved.
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Delegated Services Manager
Government Recruitment Service
£58,207 to £71,178 a year
PermanentFull time
The Delegated Service Manager (DSM) reports to the Service Manager in the Service Management Team and is responsible for administering, leading and managing all contracts in their portfolio. They sit within Service Assurance Team as part of the retained Intelligent Client Function (ICF) for Defra Group Property Facilities Management. The Delegate Service Manager is responsible for the contract management the contract management and delivery of the contract for their specific areas or regions of Defra Group Property; including the “gold” Integrated FM contract for their region with a combined value of c£800m over the list of the contract. The Delegated Service Manager must be able to undertake all duties of the Service Manager in their absence to ensure continuous coverage and decision-making capability Key responsibilities: Ensuring sufficient management for all contracts in their portfolio, providing all necessary updates, reporting and strategies for the improvement of services and performance of DgP. Issuing resolution, decision making and contract negotiation for the continual improvement of contracts. Stakeholder management for their region. Being a subject matter expert for their contracts, delivering training, giving advice, supporting other functions/teams that use the contracts in their portfolio. Managing a team of Contract Support Officers. Making sound financial and commercial decisions to ensure best value for money is achieved.
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Delegated Services Manager
Government Recruitment Service
£58,207 to £71,178 a year
PermanentFull time
The Delegated Service Manager (DSM) reports to the Service Manager in the Service Management Team and is responsible for administering, leading and managing all contracts in their portfolio. They sit within Service Assurance Team as part of the retained Intelligent Client Function (ICF) for Defra Group Property Facilities Management. The Delegate Service Manager is responsible for the contract management the contract management and delivery of the contract for their specific areas or regions of Defra Group Property; including the “gold” Integrated FM contract for their region with a combined value of c£800m over the list of the contract. The Delegated Service Manager must be able to undertake all duties of the Service Manager in their absence to ensure continuous coverage and decision-making capability Key responsibilities: Ensuring sufficient management for all contracts in their portfolio, providing all necessary updates, reporting and strategies for the improvement of services and performance of DgP. Issuing resolution, decision making and contract negotiation for the continual improvement of contracts. Stakeholder management for their region. Being a subject matter expert for their contracts, delivering training, giving advice, supporting other functions/teams that use the contracts in their portfolio. Managing a team of Contract Support Officers. Making sound financial and commercial decisions to ensure best value for money is achieved.
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Delegated Services Manager
Government Recruitment Service
£58,207 to £71,178 a year
PermanentFull time
The Delegated Service Manager (DSM) reports to the Service Manager in the Service Management Team and is responsible for administering, leading and managing all contracts in their portfolio. They sit within Service Assurance Team as part of the retained Intelligent Client Function (ICF) for Defra Group Property Facilities Management. The Delegate Service Manager is responsible for the contract management the contract management and delivery of the contract for their specific areas or regions of Defra Group Property; including the “gold” Integrated FM contract for their region with a combined value of c£800m over the list of the contract. The Delegated Service Manager must be able to undertake all duties of the Service Manager in their absence to ensure continuous coverage and decision-making capability Key responsibilities: Ensuring sufficient management for all contracts in their portfolio, providing all necessary updates, reporting and strategies for the improvement of services and performance of DgP. Issuing resolution, decision making and contract negotiation for the continual improvement of contracts. Stakeholder management for their region. Being a subject matter expert for their contracts, delivering training, giving advice, supporting other functions/teams that use the contracts in their portfolio. Managing a team of Contract Support Officers. Making sound financial and commercial decisions to ensure best value for money is achieved.
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Delegated Services Manager
Government Recruitment Service
£58,207 to £71,178 a year
PermanentFull time
The Delegated Service Manager (DSM) reports to the Service Manager in the Service Management Team and is responsible for administering, leading and managing all contracts in their portfolio. They sit within Service Assurance Team as part of the retained Intelligent Client Function (ICF) for Defra Group Property Facilities Management. The Delegate Service Manager is responsible for the contract management the contract management and delivery of the contract for their specific areas or regions of Defra Group Property; including the “gold” Integrated FM contract for their region with a combined value of c£800m over the list of the contract. The Delegated Service Manager must be able to undertake all duties of the Service Manager in their absence to ensure continuous coverage and decision-making capability Key responsibilities: Ensuring sufficient management for all contracts in their portfolio, providing all necessary updates, reporting and strategies for the improvement of services and performance of DgP. Issuing resolution, decision making and contract negotiation for the continual improvement of contracts. Stakeholder management for their region. Being a subject matter expert for their contracts, delivering training, giving advice, supporting other functions/teams that use the contracts in their portfolio. Managing a team of Contract Support Officers. Making sound financial and commercial decisions to ensure best value for money is achieved.
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Delegated Services Manager
Government Recruitment Service
£58,207 to £71,178 a year
PermanentFull time
The Delegated Service Manager (DSM) reports to the Service Manager in the Service Management Team and is responsible for administering, leading and managing all contracts in their portfolio. They sit within Service Assurance Team as part of the retained Intelligent Client Function (ICF) for Defra Group Property Facilities Management. The Delegate Service Manager is responsible for the contract management the contract management and delivery of the contract for their specific areas or regions of Defra Group Property; including the “gold” Integrated FM contract for their region with a combined value of c£800m over the list of the contract. The Delegated Service Manager must be able to undertake all duties of the Service Manager in their absence to ensure continuous coverage and decision-making capability Key responsibilities: Ensuring sufficient management for all contracts in their portfolio, providing all necessary updates, reporting and strategies for the improvement of services and performance of DgP. Issuing resolution, decision making and contract negotiation for the continual improvement of contracts. Stakeholder management for their region. Being a subject matter expert for their contracts, delivering training, giving advice, supporting other functions/teams that use the contracts in their portfolio. Managing a team of Contract Support Officers. Making sound financial and commercial decisions to ensure best value for money is achieved.
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General Catering Manager
Baxterstorey - Oxford, England
PermanentFull time
Company Description Title: General Catering Manager Location: Oxford Contract: 52 weeks per year Working Pattern: 5 days out of 7, including occasional weekends as required Salary: £41k Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Welcome to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing genuine hospitality and impeccable service. We are looking for an experienced and inspirational General Manager to lead our catering and hospitality operation within a prestigious college environment. This is a fantastic opportunity for a commercially minded hospitality professional who enjoys building high-performing teams, delivering exceptional customer experiences, and driving operational excellence. As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself. Job Description As General Manager, you will have overall responsibility for the foodservice operation, ensuring the highest standards of service, quality, financial performance, and compliance across the site. Lead, motivate, and develop a team across catering, hospitality, and retail services. Manage the day-to-day operation and overall performance of the contract. Deliver exceptional customer and student experiences. Manage budgets, forecasting, labour costs, and financial performance. Drive innovation and continuously improve food and service offerings. Build strong relationships with college stakeholders and clients. Ensure all Health & Safety, Food Safety, and compliance standards are met. Support hospitality and special events throughout the academic year. Qualifications Has previous experience as a General Manager, or senior catering/hospitality leader. Has a strong financial and commercial understanding. Demonstrates exceptional leadership and people development skills. Is passionate about food, service, and creating memorable customer experiences. Has experience managing large teams and multiple service streams. Thrives in a fast-paced environment and can manage competing priorities. Holds relevant Food Safety and Health & Safety qualifications (desirable) Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. INDVIP BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
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