Retail Catering Assistant
Serco Limited - Southampton
£25272-25272 per annum
PermanentFull time
Serco Limited Retail Catering Assistant Location: University Hospital Southampton, SO16 6YD Salary: Agenda For Change Band 2, £25,272 plus excellent benefits Contract Type: Permanent, 37.5 hours per week Schedule: Flexible shifts 5 days out of 7 (Monday to Sunday), Typical shifts: 7am to 3pm, 12pm to 8pm, 9am to 5pm Ready to impact a better future? As a Retail Catering Assistant in our Retail Catering team at University Hospital Southampton, you'll help deliver a high-quality catering service for patients, visitors and colleagues. Your work will support a positive experience across the hospital by providing excellent customer service, maintaining food safety standards and helping ensure catering services run smoothly every day. Our work touches lives, and your work has purpose. In this role, you'll help create a welcoming environment where patients, visitors and employees can access quality food and refreshments. Through care, trust and a focus on service, you'll make a positive impact on communities while supporting a service that people rely on every day. What you'll do as a Retail Catering Assistant - Provide a courteous and efficient catering service to patients, visitors and colleagues. - Prepare and serve food and beverages to agreed quality and hygiene standards. - Deliver excellent customer service while helping to optimise retail sales. - Clean catering areas, equipment and work surfaces to required hygiene standards. - Operate cash registers and handle cash accurately and responsibly. - Maintain food safety, health and safety, infection control and quality standards at all times. - Store stock correctly, rotate products appropriately and help minimise food waste. - Support colleagues across the team and work flexibly to meet service needs. Does this sound like you? - Experience in a catering or hospitality role. - Good knowledge of basic food hygiene practices. - Strong communication skills with the ability to engage confidently with customers and colleagues. - Excellent customer care skills and a positive, approachable attitude. - Able to follow work instructions, procedures and agreed standards accurately. - Comfortable completing mandatory training and working within health and safety requirements. - Able to cope with the physical demands of the role and remain focused in a busy environment. What we offer - 25 days' holiday plus bank holidays (and the option to buy up to five additional leave days each year) - Up to 6% contributory pension scheme - Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression. - Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service - Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel - Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity - Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds. Vetting and checks: As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively. Let's impact a better future, together. Apply today. Retail Catering Assistant Location: University Hospital Southampton, SO16 6YD Salary: Agenda For Change Band 2, £25,272 plus excellent benefits Contract Type: Permanent, 37.5 hours per week Schedule: Flexible shifts 5 days out of 7 (Monday to Sunday), Typical shifts: 7am to 3pm, 12pm to 8pm, 9am to 5pm Ready to impact a better future? As a Retail Catering Assistant in our Retail Catering team at University Hospital Southampton, you'll help deliver a high-quality catering service for patients, visitors and colleagues. Your work will support a positive experience across the hospital by providing excellent customer service, maintaining food safety standards and helping ensure catering services run smoothly every day. Our work touches lives, and your work has purpose. In this role, you'll help create a welcoming environment where patients, visitors and employees can access quality food and refreshments. Through care, trust and a focus on service, you'll make a positive impact on communities while supporting a service that people rely on every day. What you'll do as a Retail Catering Assistant - Provide a courteous and efficient catering service to patients, visitors and colleagues. - Prepare and serve food and beverages to agreed quality and hygiene standards. - Deliver excellent customer service while helping to optimise retail sales. - Clean catering areas, equipment and work surfaces to required hygiene standards. - Operate cash registers and handle cash accurately and responsibly. - Maintain food safety, health and safety, infection control and quality standards at all times. - Store stock correctly, rotate products appropriately and help minimise food waste. - Support colleagues across the team and work flexibly to meet service needs. Does this sound like you? - Experience in a catering or hospitality role. - Good knowledge of basic food hygiene practices. - Strong communication skills with the ability to engage confidently with customers and colleagues. - Excellent customer care skills and a positive, approachable attitude. - Able to follow work instructions, procedures and agreed standards accurately. - Comfortable completing mandatory training and working within health and safety requirements. - Able to cope with the physical demands of the role and remain focused in a busy environment. What we offer - 25 days' holiday plus bank holidays (and the option to buy up to five additional leave days each year) - Up to 6% contributory pension scheme - Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression. - Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service - Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel - Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity - Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds. Vetting and checks: As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively. Let's impact a better future, together. Apply today.
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Retail Sales Advisor
Vacancy Filler - Lewes Road
£14,068 to £14,068 a year
PermanentPart time
Retail Sales AdvisorLewes Road20 hours per week over 3 daysWorking hours:Week 1 rota: Thursday, Friday, SaturdayWeek 2 rota: Monday, Tuesday, WednesdaySalary - £14,068 per annum plus company pension and benefitsWe are thrilled to announce that we are due to open a brand-new Brewers Decorator Centre in Lewes Road this summer and we have a very exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor, to join this new team to provide exceptional service to our customers in store and bring in new business in the area!Our new Lewes Road store will support our continued development in the South East, as the premier decorating destination for professional decorators and home décor enthusiasts! The store will stock an extensive product range which includes trade and designer paint brands such as Armstead, Crown, Dulux, Farrow & Ball, Little Green, Johnstones, Sadolin as well as our own brand, Albany. Store opening hours will be Monday - Friday 7am - 5pm and Saturday 8am - 5pm.Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careersWe understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.As a Retail Sales Advisor with Brewers, some of your responsibilities will include: Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service• Use product knowledge to provide recommendations and help customers find the best product for their needs• Mix paint for Customers, process specialist orders, and request special stock within the Branch network• Developing sales of the Company product range including wallpaper, paint and fabric• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales• Assisting with stock maintenance in the branch• Unload deliveries and ensure stock is distributed throughout the storeWho we are looking for to join our team:• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues• Enjoys working and supporting a team, but can always be relied upon to work as an individual • Willing to attend training to become a Fire Marshall and/or First Aider if required• Keen to learn, develop skills, and progress within our industry• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidateIn return we offer a comprehensive benefits package consisting of:• Competitive salary• 33 days holiday including bank holidays increasing with service• Free life assurance• 5% of your salary employer contribution to the pension plan (subject to employee contributions)• Stream - a money management app that gives you access to a percentage of your pay as you earn it• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents • Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments • Brewers Colleague discounts giving you huge savings on home improvements • Discounts and rewards with selected partners - major high street brands, supermarkets etc• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis• Staff uniform and uniform cleaning tax relief• Comprehensive Induction Programme and ongoing development• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake DistrictTo apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.Please note - this role may be removed from listings before the closing date if we are successful in finding an appointment.Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant
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Retail Installer and Merchandiser
Momentum Instore Installations
£13.71 to £13.71 an hour
ContractFull time
Retail Installer & Merchandiser – Flexible Momentum Instore is looking for flexible Retail Installer & Merchandisers to join our team, working with top names like L’Oréal Paris, Nyx Professional Make Up, Max Factor, and Maybelline in major high street stores. Working in major supermarkets merchandising vape units, displays, stands and POS installation. This can be a varied role! This is a flexible, project-based role where you’ll help keep store stands and displays fresh, stocked, and beautifully presented for shoppers—perfect for anyone who enjoys independent, hands-on work. We have projects mid-September and throughout with our peak times being January and July We are looking for enthusiastic, detail-oriented people who are comfortable working independently and travelling regionally. Retail or merchandising experience is a plus, but full training is provided Work on a project-by-project basis. With other projects available such as merchandising vape stands in a major supermarket retailer. Also collecting asset tags from major supermarket retail and returning to the local depot. Retail Installer & Merchandiser Role and Responsibilities Visiting retailers and using detailed planograms to update the stand (attention to detail) Moving and installing new parts around and resequencing stock according to a new planogram Changing over the visuals/graphics Maintaining the stand, keeping it looking fresh for customers that visit the store Assemble and relocate display stands and counters in retail outlets Merchandise and resequence stock using detailed planograms Stand maintenance Installing Point Of Sale Profile shelving, install equipment and implement displays to a high standard Use initiative to problem solve Travelling to your depot* for kit collection, which is paid time. What will I get in return? Training: Paid and fully provided Work: Assignment basis, under own supervision Travel: Regionally up to 50 miles of your home Location: Field Based – working in various high street retailers & supermarkets Days: Monday – Friday, full days (no part time hours available) Pay Rate: £13.71 per hour plus expenses (fuel/parking etc.) Equipment: Uniform, Company van (for business use only), and PPE are all provided where applicable Flexibility: Work when you are available on a variety of projects Apply now, or for further information about the Retail Installer & Merchandiser role please email: enquiries@momentuminstore.com * Depots in Dunstable LU5, Reddish SK5, Loughborough LE11, Cwmbran NP44 and Livingston EH54
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Tactical Retail Merchandiser
eXPD8
from £12.71 an hour
PermanentPart time
Do you have what it takes to make the shelves irresistible to shoppers? Do you have a knack for spotting what looks good and creating eye-catching displays? Do you have an eye for detail? If so at eXPD8, we're looking for a Tactical Retail Merchandiser based in the Addington area. You'll be an integral part of a field-based retail merchandising team, working in a range of high street retailers on behalf of exciting household name brands. You will be responsible for ensuring the fixtures are set up effectively, products and promotions are displayed attractively, and the shelves are well-stocked. Interested in learning more? Read on below... About the role: This role is for tactical work, which would suit someone who wants to supplement another job, is looking for occasional work or seasonal hours. How you'll deliver excellence: -Compliance and Standards -You'll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance. -You'll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards. -Product Placement and Replenishment -You'll arrange and organise products on shelves and displays to maximise visibility and appeal. -Promotional and Point of Sale Setup -You'll set up promotional displays and signage to effectively communicate prices, discounts, and special offers. -Strong communication and relationship building - -You'll build and maintain good working relationships with instore colleagues, particularly department and store managers. -You'll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores! What makes you excellent: -Flexibility in terms of availability -Experience of, or a passion for, merchandising, retail and/or customer service -Excellent communication and interpersonal skills -Thrive having ownership of your own work within set time frames, using your own initiative to find solutions -Take pride in delivering great standards and service for our clients -Be comfortable with a bit of manual handling! You'll need to move and arrange our products from the warehouse to the shopfloor. -Are willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so) -Are confident using a company tablet to download briefs, take photos and answer questions about your tasks -A full UK driving license and access to a car is required What makes us excellent: eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer. On top of that, we offer: -Flexible holiday and pay -Immediate access for you and your family to GroceryAid -Access to eXPD8 Rewards where we offer regular competitions and incentive plans -Access to PAYM8, allowing you to access your wage before your payday -Unlimited refer a friend scheme -Full induction and training provided with access to over 400 learning resources Z3
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Tactical Retail Merchandiser
eXPD8
from £12.71 an hour
PermanentPart time
Do you have what it takes to make the shelves irresistible to shoppers? Do you have a knack for spotting what looks good and creating eye-catching displays? Do you have an eye for detail? If so at eXPD8, we're looking for a Tactical Retail Merchandiser based in the Wolverton, Milton Keynes area. You'll be an integral part of a field-based retail merchandising team, working in a range of high street retailers on behalf of exciting household name brands. You will be responsible for ensuring the fixtures are set up effectively, products and promotions are displayed attractively, and the shelves are well-stocked. Interested in learning more? Read on below... About the role: This role is for tactical work, which would suit someone who wants to supplement another job, is looking for occasional work or seasonal hours. How you'll deliver excellence: -Compliance and Standards -You'll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance. -You'll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards. -Product Placement and Replenishment -You'll arrange and organise products on shelves and displays to maximise visibility and appeal. -Promotional and Point of Sale Setup -You'll set up promotional displays and signage to effectively communicate prices, discounts, and special offers. -Strong communication and relationship building - -You'll build and maintain good working relationships with instore colleagues, particularly department and store managers. -You'll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores! What makes you excellent: -Flexibility in terms of availability -Experience of, or a passion for, merchandising, retail and/or customer service -Excellent communication and interpersonal skills -Thrive having ownership of your own work within set time frames, using your own initiative to find solutions -Take pride in delivering great standards and service for our clients -Be comfortable with a bit of manual handling! You'll need to move and arrange our products from the warehouse to the shopfloor. -Are willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so) -Are confident using a company tablet to download briefs, take photos and answer questions about your tasks -A full UK driving license and access to a car is required What makes us excellent: eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer. On top of that, we offer: -Flexible holiday and pay -Immediate access for you and your family to GroceryAid -Access to eXPD8 Rewards where we offer regular competitions and incentive plans -Access to PAYM8, allowing you to access your wage before your payday -Unlimited refer a friend scheme -Full induction and training provided with access to over 400 learning resources Z3
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Retail Security Officer
Mitie
PermanentFull time
£13.23 per hour + Paid Lunch Break Looking for a role where you're valued, supported and paid for every minute you're on shift - even your breaks? At Mitie, we recognise the importance of your time, which is why your lunch break is fully paid, meaning you earn more while taking the time you need to recharge. About the Role We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike. With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie. What You'll Be Doing -Providing a visible, reassuring presence on the shop floor -Delivering outstanding customer service at all times -Deterring theft, anti-social behaviour and public order offences -Carrying out regular store patrols -Operating CCTV systems to reduce crime and stock loss -Working closely with store management teams -Supporting partnerships with Police and local crime networks -Using Body Worn CCTV to enhance safety for everyone onsite What You'll Need -A valid SIA licence (or willingness to complete the training - we may be able to support you with this) -A full 5-year checkable employment or education history (this is essential for vetting) -A proactive, professional and customer-focused approach Why Join Mitie? We don't just offer a job - we offer a package that supports you: -£13.23 per hour + PAID LUNCH BREAK (so you earn more for your time) -Guaranteed contracted hours, giving you stability, certainty and peace of mind -Generous annual leave, so you can properly switch off, recharge and enjoy time away from work -Pension schemes to help you plan and build for your future -Uniform provided, so you have everything you need to feel confident from day one -SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress -Full induction and ongoing training, giving you the knowledge, support and confidence to succeed -Retail discounts, financial services and reward schemes to help your money go further -Online GP access for you and your family, giving you quick, convenient support when you need it -Apprenticeships and real career progression opportunities, so this can be the start of something bigger Don't miss out on this opportunity to join a supportive team where you're paid fairly for every minute you work!
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Retail Sales Assistant
Krispy Kreme - Gatwick
PermanentPart time
Retail Sales Assistant Retail - Gatwick Contract: Part time Salary: £13.75 APPLY NOW This store is designed for ease and enjoyment — a space where customers can pop in, pick up their favourite doughnuts, or perch for a quick break. It’s simple, stylish, and full of feel-good moments — and now, it could be where your career takes off. As a team member, you’ll be the friendly face welcoming guests, serving up fresh doughnuts and drinks, and keeping the store looking great and running smoothly. This role includes lone working, so you’ll need to feel confident handling the store independently. For that reason, all applicants must be 18 or over. We’ll give you full training and support — all you need is a great attitude, strong customer service skills, and the desire to grow your career one sweet moment at a time. Why you'll love working here At Krispy Kreme, we're all about making every moment a little brighter and that starts with our people. Join our friendly, collaborative team where your ideas are valued, your development is supported, and there's always time to celebrate success together. Alongside a great culture, you'll enjoy a range of benefits including: A welcoming and inclusive team Paid training from day one Learning and development opportunities Employee discount Pension scheme Holiday pay Health & Wellbeing support Recognition for great work Uniform provided And of course... delicious Krispy Kreme doughnuts! What You’ll Be Doing Join the team that brings smiles (and doughnuts) to life! As a team member, you’ll: Welcome every guest with a friendly face and genuine warmth Serve up our delicious doughnuts and drinks with confidence and care Recommend your favourite flavours and help guests find theirs Keep the store looking fresh, stocked, and ready for the next rush Jump in where needed - from the till to the display, and everywhere in between Help maintain a clean, safe, and fun environment We’re on the lookout for someone who’s: 18 or over (due to lone-working responsibilities) Working Hours: Seeking part-time hours. Available throughout the week, Monday to Sunday A natural team player with a passion for making someone’s day Positive, eager to learn, and ready to roll up their sleeves Dependable, enthusiastic, and brings good vibes wherever they go About Krispy Kreme: Our People: We embrace diversity within our teams, so whether you're a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all the above, you'll find a friend here! Our Doughnuts: We're famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is handmade, decorated and delivered fresh daily by one of our awesome team members? Culture: Our culture is created through our leadership mix, of which there are a dozen (naturally!): Check out our careers page for more information on our Krispy Kreme Culture Love our planet: Our beautiful, natural world gives us our sugar, cocoa, eggs, milk, coffee, and so much more. Protecting and preserving it is vitally important to us. So, we're constantly working to reduce our environmental impact and become more sustainable in all we do. Check out our Social Responsibility page for more information. Doughnut Wait apply today!
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Retail Security Officer
Mitie
PermanentFull time
Poundland Portsmouth - Commercial RoadPay: £13.05Full TimePermanent S.I.A License RequiredMain Duties To deliver results for their identified area that meets or exceeds the budget and service delivery requirements through full responsibility and accountability for: -To protect customers and colleagues from physical and verbal abuse -To deter violence and public order offences -To patrol the store and other areas and to undertake checks in accordance with the site assignment instructions -To deter till snatchers, trolley push outs and other bulk thefts -To record any suspicious activity on to an incident report ensuring the correct information is captured using the SMART system and store management are informed -Dealing with any difficult situations that arise in a safe and professional manner -To be conversant with the Electronic Article Surveillance tagging system and complete regular checks of tagging standards -Monitoring the store CCTV where appropriate -Complete retrospective CCTV reviews focusing on shrinkage -To be clean, tidy and properly dressed wearing full uniform, Sainsbury's name badge. This should also include an SIA licence (s), identity badge, which all must be valid. -To understand and always implement the ‘Ways of Working' -Liaise with the store management teams giving clear and concise feedback -Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store -Completing reports by recording observations, information, occurrences and surveillance activities using SMART -Utilise all equipment and technology to their fullest potential to maximise the impact upon security and stores losses -To report all incidents fully by the end of the shift using the SMART system -To wear and activate BWCCTV in accordance with company procedures -Ensuring behaviours and situations that endanger the health and safety and well being of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies. What we are looking for -Frontline Security Guarding, Door Supervision or Close Protection SIA licence (or have passed the relevant SIA training and hold valid certificates) -A full five year check-able employment / education history -Experience of delivering Customer Service -Excellent communication skills are required both written and verbal -Adaptable communication style to meet the needs of different people groups -Ability to work in a fast moving services business -Capability in the use of technology -Good attention to detail -High level of enthusiasm and passion -Previous experience in a similar role is desirable but not essential -Public Space Surveillance SIA licence is desirable but not essential
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Retail Security Officer
Mitie
PermanentFull time
Retail Security OfficerPay Rate £13.81Location - Beltchley and surrounding areasDriving licence and Access to own vehicle required. Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License -SC Clearance desirable
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Retail Security Officer
Mitie
PermanentFull time
Retail Security OfficerPay Rate £13.81Location - Southampton and surrouding areasDriving Licence & Access to own vehicle required Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License -SC Clearance desirable
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