Business Support Manager - 6 month Secondment | Kent Community Health NHS Foundation Trust
Kent Community Health NHS Foundation Trust - Kent
£32,073 - £39,043 pro rata per annum
PermanentFull time
We have an exciting opportunity for a Business Support Manager to join the leadership team within the Long Term and Specialist Services portfolio. This diverse portfolio covers Community Nursing and Specialist Services, offering a busy and varied environment. You will play a key role in overseeing administration services and leading the Health and Social Care Coordinator teams across Ashford and Canterbury, ensuring effective workforce coordination, service delivery, and performance management. The role involves working closely with the Head of Service, Assistant Director and wider senior leadership team to support service development and continuous improvement. The role is based from home, offering flexible working arrangements. The postholder must be able to travel independently and attend key sites across Kent and Medway on a regular basis to meet service and operational requirements. Applications from candidates who have been interviewed for this role within the last three months will not be considered We are looking for a highly organised and detail-oriented individual with strong interpersonal and communication skills. You will be confident engaging with a wide range of stakeholders and able to manage, influence and develop teams effectively. You will have experience in managing workload independently while supporting organisational priorities, alongside a proven ability to lead service improvements and drive change. Previous project management experience is desirable, and knowledge of QSIR tools and methodologies would be advantageous. Strong analytical capability is essential, including experience in extracting, manipulating and interpreting data. Advanced IT skills are required, with working knowledge of systems such as SQL, Rio, Datix and HealthRoster. You will bring creativity to problem-solving and a proactive approach to identifying opportunities for innovation, collaboration and efficiency. This role suits someone who is professional, adaptable and committed to delivering high-quality support within a complex healthcare environment. Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom. Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have. Rated ‘Outstanding’ by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values: Compassionate, Aspirational, Responsive and Excellent. We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme. We know life outside work matters. As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients. Explore KCHFT career pathways As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net, quoting the vacancy reference number, so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community differencehere. Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity. This advert closes on Monday 28 Sep 2026
Read more
Bowel Cancer Screening Programme Manager | East Kent Hospitals University NHS Foundation Trust
East Kent Hospitals NHS Trust - Canterbury
£49,387 - £56,515 per annum
PermanentFull time
You will work as part of the management team and be responsible for the operational function coordinating the diagnostic and screening pathways for patients. The programme manager will provide support in developing sufficiently effective patient centred service in conjunction with the Lead SSP. This role will be responsible for the management of the Bowel Cancer Programme in the service delivery of the Bowel Cancer Screening for East Kent Hospitals. A key function of this role will be to provide the line management of a Supervisor who manages 5 administrators based across different sites and provide line management to the Quality Manager. A key expectation of the post-holder is the application of best practices to ensure consistency of operation across all administrative areas. You will provide comprehensive and effective monitoring and validation of information required for the BCSP National Office and produce audits and reports as and when required. This person will manage demand and capacity for the Bowel Cancer Screening centre and resolve or escalate any other service delivery issues. You will take a strategic lead with regard to the East Kent Screening Programme and to lead future developments.As a member of the management teams, to be involved in long term planning of future developments within the screening programme, for example, capacity planning and costing for the Screening Programme. The post holder will prepare and assist in business planning and developing business cases for the financial resources to ensure the East Kent screening centre is fit for purpose. You will be actively involved in service improvement programmes to streamline the patient pathway and improve the quality of patient care. You will also support and coordinate on strategic plans for services. The emphasis of this post will be on Screening and Specialist Screening out-patient bookings, following patients through the diagnostic and cancer pathways. Ensure that all aims and expectations within the NHS Bowel Screening Programme Service Specification are met. To ensure that the activities within the NHSBSCP Schedule 6 and schedule 4 are produced. For a full list of duties, please see the Job Description We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day. Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates for a Skilled Worker Visa for roles that are eligible at the time of application. To meet regularly with the NHSE commissioners and Trust finance leads alongside director of contracting. To liaise regularly with the Screening and Immunisations managers. To use the BCSS system to gather data to support the expansion of screening services. Be a point of contact for the screening hub in regards to modelling tools, invitation rates and screening age extension. To co-ordinate the preparation for external Quality Assurance visits. After QA visits to lead with the QA visit action plans. Present complex information as required, internally and externally. Attend National and Regional Bowel Screening meetings as required. Please see the Job Description attached for detailed description. This advert closes on Tuesday 22 Sep 2026
Read more