Deputy Manager - Netley House
Downing Care
£36,000 to £36,000 a year
PermanentFull time
We are currently looking for a compassionate, patient, and resilient Deputy Manager to join our team at Netley House in Farnborough. Your role will involve promoting independence, enhancing quality of life, and providing practical and emotional support tailored to each persons needs. MAIN PURPOSE OF THE JOB: Netley House is a transitional residential home for individuals experiencing mental health challenges, including care leavers and people transitioning from hospital settings. We support residents in developing self-sufficiency through positive risk-taking, while ensuring our support is delivered in a person-centred and trauma-informed way. These approaches underpin all aspects of the work carried out within the home. AS DEPUTY MANAGER YOU WILL: o Provide support to the Home Manager and actively participate in the strategic development of the home. o Have responsibility for the management of the home in the absence of the Home Manager. o Develop the service to meet the Fundamental Standards of Care and the Single Assessment Framework thus ensuring compliance with the Care Quality Commission framework. o Ensure the health, safety and well-being of the residents, promoting independence, dignity and choice in all aspects of their lives. o Support the Home Manager with the recruitment process and the management of the staff team. o Work in a professional non-discriminatory manner at all times. o Adhere to the principles of GDPR and Confidentiality at all times. o Will comply and supervise the implementation of the most recent pandemic guidelines. MAIN DUTIES AND RESPONSIBILITIES CARE AND WELL-BEING OF CLIENTS o To be responsible for ensuring that the residents Care Plans, Risk Assessments, Guidelines, Hospital, Care and Dental Passports, are developed with involvement from the residents and their families where possible. These should meet their physical, emotional, social, spiritual and cultural needs o You will review and monitor these documents and their implementation regularly and ensure they are always current and correct. o To ensure that each resident has a comprehensive, individualised and structured programme of relevant, age-appropriate in-house and community based activities and to monitor the delivery of this programme. To seek new opportunities in the community for, leisure, recreation and education for clients o To ensure that care practices and procedures are adhered to in line with the care plans, risk assessments, guidelines and organisational policies. o To ensure that all residents are involved in choosing and planning their menus and that they are provided with nutritional, varied diets, participating in the shopping for and preparation of their meals as far as they are able. All legislation relating to food and hygiene must be adhered to. o Implement Health Action Plans, maintain liaisons with medical and other professionals involved in the care and wellbeing of the residents and ensure specialist services are accessed where and when necessary in an appropriate and timely manner. o To be responsible for ordering, storing, recording, auditing and administration of prescribed medications in conjunction with the Administrations of Medicines Policy , good practice and current legislation o To have a good working knowledge of the Hampshire Safeguarding of Vulnerable Adults Framework and to ensure that the home reports and manages all safeguarding issues accordingly. o To ensure monthly Residents Meetings take place and that they are recorded and actioned. o To participate in the assessment, selection and admission of all new residents to the home. o To establish and maintain good working relationships with residents families, Care Managers, and all other relevant professionals. o In line with the principals of anti-discriminatory practice, support all residents in a non- discriminatory, non-judgemental. o Treat all residents and colleagues with dignity and respect at all times. STAFF MANAGEMENT AND LEADERSHIP o To support the Home Manager with the recruitment, induction, training, supervision and Appraisal of staff. o To communicate and lead the staff effectively, ensuring they are supported and given adequate resources to carry out their roles to the standard required of them. o To support the Manager with keeping the training matrix current o To ensure that the home unit is adequately staffed at all times and that proper attention is given to the needs of individual residents. ADMINISTRATION o To maintain efficient administrative systems in accordance with statutory professional and organisational policies, and ensure client confidentiality is maintained at all times. HEALTH AND SAFETY o To support the Manager with all aspects of Health and Safety / COSHH / Environmental Risk assessments etc. o To implement and monitor all health and safety documentation, environmental risk assessments, including food safety and storage and cleanliness, for the home. o Uphold procedures for emergencies, including fire, accidents and missing persons. Responsibility for the health and safety of all staff, clients and visitors to the home in accordance with the regulations of Health & safety at Work act and organisational policies. o In conjunction with the Home Manager, to participate in all areas of budgeting, financial monitoring and spending for the unit, recording all transactions in the appropriate manner. To work within the agreed budget and to control expenditure in specified areas ,e.g. purchasing of equipment and food expenditure. o To communicate effectively with all staff, contractors, professionals and families and to meet regularly with the Home Manager. Netley House provides a 24 hour service and as such you will be expected to work shifts as required to ensure the needs of the residents are met. You will be allocated administration time to allow you to carry out your administrative and managerial duties. Whilst this Job description outlines many of the duties of the Deputy Manager it is not comprehensive and you will be required to carry out additional duties for the benefits of the service and the residents as necessary and as agreed with the Home Manager. REQUIREMENTS: ESSENTIAL: 3 years experience in a senior role within the mental health and/or learning disabilities with challenging behaviour. Experience of staff management / supervision / disciplinary procedures and training. Additional managerial responsibilities undertaken for the Home (eg champion/ lead for a key area of service delivery) Ability to deliver a robust process for the medication administration, storage and recording at the service. Working knowledge of all relevant legislation for a residential social care setting. QUALIFICATIONS: All statutory and agreed service specific training completed Medication training Service specific training autism, challenging behaviour, communication needs, Mental health, Trauma informed care Health and Safety Knowledge All statutory and agreed service specific training completed Medication training Service specific training autism, challenging behaviour, communication needs, Mental health, Trauma informed care Health and Safety Knowledge SPECIAL SKILLS: Good interpersonal skills Good communication skills Working Knowledge of the Care Standards Act 2000 Ability to manage conflict Ability to work under pressure Good Negotiation skills Good time management and flexibility DESIRABLE: Awareness of CQC compliance requirements for care settings. Experience in using digital facilities management systems or compliance tracking software. 4 years experience in a senior role within the Learning Disability Field. Basic Computer skills / Word / Excel Relevant Managerial training - eg Certificate in Management Full clean driving license PERSONAL ATTRIBUTES: Self-motivated and proactive. Strong communication and interpersonal skills. Respectful and empathetic approach when working in sensitive care environments. Reliable, trustworthy, and committed to high standards of safety and service. Organised and capable of managing multiple priorities. BENEFITS: Competitive salary and holiday entitlement. Company vehicle or travel allowance (if applicable). Ongoing training and development opportunities. Pension scheme and other staff benefits. EQUAL OPPORTUNITIES: We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of background. All roles are subject to enhanced DBS checks and references. FULL DRIVING LICENSE PREFERRED 3 YEARS + EXPERIENCE IS ESSENTIAL
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Night Manager (No Live in Accommodation)
Bespoke Hotels Ltd
Competitive Salary
PermanentPart time
Bespoke Benefits… What’s in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements: As a Night Manager you will be expected to security of building & guests setting up restaurant for breakfast serving drinks in the bar Cleaning all public areas. Taking telephone calls Attending to any late guest arrivals. Must be customer service focused We are looking for someone who is able to work between the hours of 10pm and 9am approx. Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day’s events. This will include setting tables, tidying and general maintenance as well as any guests needs throughout the night. The ideal person will have at least 1 years’ experience in customer service or hotels, in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties will include: To complete statutory fire and security checks. To provide room service, preparing and serving food to Company standards. Complete daily hand over procedures in an efficient and responsible manner. Ensure al corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night. Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
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Omni Channel Territory Manager
Blue Square - Slough, Staines, Windsor, Uxbridge
£27,000 to £32,000 a year
PermanentPart time
ARE YOU THE ONE? As an Omnichannel Territory Manager, you’ll drive commercial success across retail stores and contact centres by building strong relationships and delivering standout results. You’ll train in‑store teams on the latest devices and incentives, boost brand awareness, and strengthen loyalty. Using your insight, you’ll enhance Samsung’s presence and spot opportunities to improve performance across your territory. WHAT YOU’LL BE UP TO Stay ahead of the curve by becoming an expert in all things Samsung Mobile (MX) and their products, ensuring your territory is always informed and engaged to increase brand sales. Cultivate and maintain strong, influential relationships with store management and team members. Identify growth areas within your territory, leverage data and insights to inform decision-making and drive sales opportunities. Deliver impactful training sessions to store management and colleagues, ensuring every interaction is memorable and engaging. Report on customer interactions, sales, and training sessions to provide insights and demonstrate return on investment. Attend contact centre roadshow activations and tactical pop-up activity, providing support when required. ARE YOU OUR PERFECT PARTNER? You are comfortable with covering a large geographical area, and a full UK driving license is required. You have a strong sense of passion for retail and have a proven track record of omnichannel routes to market, within the retail, online, digital or the contact centre space. You have a retail background with established experience either in store, area or territory management. You are a confident and passionate communicator delivering in person and virtual training sessions. You are comfortable manging your time to get the maximum results, working autonomously within your team. You have a great eye for using data and insights and can spot and feel confident developing sales opportunities. WHAT YOU CAN EXPECT FROM US Competitive Salary: £27,000 - £32,000 Per Annum + 15% Bonus + Company Car Company Sick Pay + Life Assurance: 4 times your annual salary Access to a range of discounts and perks across our key partners & beyond Development Opportunities WHO ARE WE? Blue Square combines best-in-class retail solutions, seamless product activation and flexible staffing that empowers brands to maintain control of their customer experience across their distribution channels. BUILD LOVE. GROW SALES. INCREASE LOYALTY. POINTS TO NOTE: Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us using talent@bluesquare.uk.com if you require any adjustments that would support you throughout your application Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role Please note this is an advertfor our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Blue Square If you’re an internal candidate, remember to use your company email address to apply Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.
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Classic Car Workshop Manager
Perfect Placement UK Ltd - Basingstoke, Southern
£75,000 to £75,000 a year
PermanentFull time
Our client, a reputable classic car specialist business based in Hampshire, is seeking a highly experienced Classic Car Workshop Manager to join their prestigious team. This is an exceptional opportunity for a professional with a minimum of 10 years’ background in classic vehicles and workshop management, seeking to lead in a luxury environment. Benefits: - Highly competitive salary, dependent on classic car experience - Opportunity to work within an exclusive classic car specialist business - Monday to Friday, 8am – 5pm working hours - No weekend work - Manage and lead a team of 8 skilled technicians - Develop and implement efficient workflow processes within the workshop - Engage with high-end clientele, ensuring outstanding customer service - Work in a well-established, award-winning classic car restoration and servicing environment Duties of a Classic Car Workshop Manager: - Lead and manage the daily operations of the classic car workshop - Supervise a team of 8 technicians, maintaining high standards of quality and workmanship - Allocate workflow across the workshop efficiently and effectively - Manage customer expectations through direct communication and front-of-house duties - Oversee vehicle diagnostics, repairs, and servicing in line with industry standards - Develop strategic plans aimed at improving workshop efficiency, customer satisfaction, and overall workshop reputation - Maintain strong client relationships, especially within the luxury sector as a Classic Car Workshop Manager - Contribute to the growth and reputation of the business within the classic vehicle sector Requirements of a Classic Car Workshop Manager: - Minimum of 10 years’ experience working within the classic car industry - Proven workshop management experience, ideally with luxury marques such as Aston Martin, Porsche, Jaguar or similar - Strong customer service skills with the ability to liaise effectively with clients - Excellent communication skills, both written and verbal, in English - Ability to think strategically and implement innovative workshop solutions - Hands-on experience with classic vehicles and a passion for maintaining high standards - Experienced in managing and leading a team in a busy workshop environment - Stable background in classic vehicle servicing or restoration This vacancy offers a unique chance for a motivated Classic Car Workshop Manager to advance their career within a prestigious, quality-driven business. Individuals with a solid background in classic vehicle management and a passion for excellence are encouraged to apply. Contact Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Basingstoke and Hampshire today to discover more about this fantastic Classic Car Workshop Manager opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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Garage Manager / MOT Tester
Perfect Placement UK Ltd - Bracknell, Home Counties
£45,000 to £50,000 a year
PermanentFull time
Garage Manager / MOT Tester Vacancy - Bracknell! - Up To £45,000 Basic Salary + Saturdays Paid Overtime + Bonus (£50,000 + OTE!) - Monday to Friday 8am - 5.30pm / Every Other Saturday 8.30am - 4.30pm (Paid As Overtime) - Unique Opportunity For MOT Tester Looking For Step Up Into Management Role Whilst Still MOT Testing - Family Run Business Environment - Plenty Of Support Our Client, a family run MOT and Repair Centre are currently seeking a Garage Manager / MOT Tester at their site in Bracknell. This is an exciting opportunity to be part of a busy site and rapidly growing business. This successful company prides itself on honest work, sales and focusing on customer retention. This business positions itself away from the “fast fit” centres and their hard sell as it values its loyal customer base. Our Client is looking for the right person to take pride in their position, help drive the workshop. Our Client is offering the successful Garage Manager / MOT Tester: - Up To £45,000 Basic Salary + Saturdays Paid Overtime + Bonus (£50,000 + OTE!) - Monday to Friday 8am - 5.30pm / Every Other Saturday 8.30am - 4.30pm (Paid As Overtime) - Unique Opportunity For MOT Tester Looking For Step Up Into Management Role Whilst Still MOT Testing - Family Run Business Environment - Plenty Of Support Duties of a Garage Manager / MOT Tester with our Client: - Running the branch including Site Maintenance and its up keep - MOT Testing in the afternoons - Booking in Services and Repairs - Pricing Up, Invoicing, Cashing Up and Banking - Ordering and Sourcing Parts - Monthly Reports What our Client expects of the successful Garage Manager / MOT Tester: - MOT Licence - Minimum of 2 years experience in a Similar Role - Demonstrating Management Skills - Proven record of excellent customer service skills - Time Management - A working history within the Automotive Sector If you are interested in this Garage Manager / MOT Tester Vacancy, or any other Automotive Jobs in Bracknell or Berkshire, then please get in contact with Dee Hogger at Perfect Placement, the UK's leading Automotive Recruitment Agency! At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
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Service Delivery Manager – Security
Mitie
PermanentFull time
Job objectives and responsibilities The Service Delivery Manager is responsible for leading a professional, compliant and customer-focused security service across Airbus Defence & Space locations in Newport, Portsmouth and Stevenage. The role requires regular travel between all three locations to provide visible leadership, operational oversight and consistent service delivery. The post holder will ensure that all site operations are delivered in accordance with Mitie's contractual obligations, company policies and the Mitie Health, Safety & Security Business Standard. The position provides strategic leadership, operational governance and people management to maintain safe, secure and welcoming environments for all occupants and visitors across the portfolio. Working closely with customer stakeholders at each location, the Service Delivery Manager will ensure that security operations meet agreed performance standards, drive continuous improvement initiatives, and maintain the highest levels of professionalism, compliance and service excellence throughout the teams. Main duties Operational Management• Oversee the daily delivery of all security services across the three Airbus Defence & Space locations (Newport, Portsmouth and Stevenage), ensuring compliance with contract requirements, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).• Monitor service standards and proactively implement measures to improve quality, efficiency and customer satisfaction across all locations.• Maintain full operational oversight of the control room, CCTV, access control systems and patrol management arrangements across the portfolio. Compliance and Governance • Ensure adherence to the client's Health, Safety & Security Business Standards, relevant legislation and Mitie policies across all three locations.• Conduct regular compliance audits, inspections and reviews, ensuring accurate documentation and timely completion of corrective actions.• Align security practices with relevant ISO frameworks, including ISO 27001 (information and physical security) and ISO 45001 (health and safety).• Procedures and Documentation• Develop and maintain comprehensive Security Operating Procedures (SOPs) and Assignment Instructions (AIs) for all three locations.• Ensure all procedures remain accurate, current and understood by all team members.• Facilitate regular briefings to ensure consistent operational understanding and service delivery across the portfolio. People Leadership and Development • Lead, motivate and support the security teams across the three locations, setting clear expectations around performance, conduct and professionalism.• Ensure all officers hold valid SIA licences and receive mandatory and refresher training.• Deliver structured coaching, performance conversations and ongoing professional development.• Manage absence, welfare and conduct processes in line with Mitie policy.• Health, Safety and Risk Management• Maintain oversight of risk assessments completed by the Operational Support Team, ensuring they are regularly reviewed, updated and compliant with operational and legislative requirements.• Record, monitor and close out actions arising from audits, inspections and accident reports.• Promote a strong health and safety culture, engaging with customer representatives and operational teams across all locations to reduce risk and enhance awareness. Client and Stakeholder Engagement • Act as the primary Service Delivery Manager and senior operational point of contact for all security matters across Newport, Portsmouth and Stevenage.• Build and maintain strong working relationships with customer representatives, building occupants and contractors across the portfolio.• Provide timely reports, updates and recommendations to senior stakeholders on performance, incidents and continuous improvement initiatives.• Travel regularly between all three locations to maintain visibility, stakeholder engagement and operational oversight. Financial and Administrative Control • Maintain oversight of payroll validation, invoice accuracy and reporting compliance carried out by the Mitie Operational Support Team.• Liaise with the Mitie Operational Support Team to ensure appropriate resource planning and cost management across the portfolio.• Support budgetary compliance and contribute to financial forecasting where required.• Continuous Improvement and Reporting• Identify opportunities for service innovation and operational improvement across all three locations.• Produce regular performance reviews, trend analysis and recommendations to enhance service delivery.• Drive a culture of accountability, safety and professionalism throughout the security operation. Person Specification Essential• Proven experience managing corporate or large scale security operations.• Demonstrable experience in people leadership, performance management, and client engagement.• Excellent verbal and written communication skills.• SIA licence (Front Line).• Strong planning, analytical, and problem solving abilities.• Driving licence and must be prepared to travel • Right to Work in the UK with a 5-year checkable history Desirable• Experience working in partnership with Defense sector clients.• IOSH Managing Safely qualification or equivalent.• Proficiency in incident management systems and reporting tools.• Demonstrated ability to deliver operational excellence through innovation and teamwork Health and Safety responsibilities • Follow Group and company policies and procedures at all times;• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;• Use all work equipment and personal PPE properly and in accordance with training received;• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
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Deputy Home Manager - Residential
The Orders of St John Care Trust - Marlow, Southern
£18.07 to £18.07 an hour
PermanentFull time
Deputy Manager Location: Marlow, Buckinghamshire, SL7 2PJ Pay rate: £18.07 per hour Contracted Hours: 37.5 Sir Aubrey Ward House is a warm, spacious and cheerful residential care home in Marlow town centre, with 60 fully furnished individual rooms located in four separate wings. There are plenty of facilities, and communal and outdoor spaces, including lovely first-floor balconies and an enclosed courtyard garden where residents can relax and participate in outdoor activities. ABOUT THE ROLE Are you a passionate Deputy Home Manager, motivated and driven to make a difference? Can you combine your exceptional care skills with the commercial acumen needed to manage occupancy levels, care standards and your team in the home? As Deputy Home Manager, you’ll support the Home Manager with the management of the Home. Specifically, you’ll be responsible for rota planning, employee recruitment and both induction and mandatory training, ensuring that the needs of our residents are recognised, assessed and met where possible. You’ll also monitor and manage individual employee performance to ensure standards are upheld, addressing any issues as they arise through the appropriate channels. In return we’ll provide opportunities for career development and training to support your personal growth, all delivered in a nurturing, engaging and rewarding environment. ABOUT YOU You’ll have a Level 3 Diploma in Health and Social Care (or equivalent) and be willing to work towards Level 4 or 5. In addition, you’ll have previous management experience in a elderly care setting with a willingness to roll your sleeves up and work as a proactive team member, together with some marketing and finance experience to help grow occupancy and manage costs. Alongside this, you’ll have excellent communication skills with the ability to manage multiple priorities effectively and will be committed to promoting and developing the highest standards of care. AND IN RETURN The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development. Here are some of the other benefits you’ll enjoy as a valued member of our team: * 30 days holiday (including Bank Holidays) * A Company pension * Life assurance * Free uniform * Free DBS * Access to our Employee Assistance Programme * Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Deputy Home Manager within our care homes, then you could be next to join us. So, apply and get your career started with us today.
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Assistant Manager - Isle of Wight
KFC UK&I
£32,000 to £35,000 a year
PermanentFull time
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn’t just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home. What will you spend your time doing? Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive. Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them. Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected. Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid. Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back. What we'd love from you: You lead by example. You’ve helped manage teams before and know how to bring out the best in others. You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued. You keep things running. You help ensure smooth operations — efficient, clean, compliant — even when things get hectic. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £32,000 - £35,000 Quarterly BONUS that rewards the hustle Extra holiday – more time to recharge Life assurance – we’ve got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket
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General Manager - Isle of Wight
KFC UK&I
£38,000 to £42,000 a year
PermanentFull time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You’ve managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday – more time to recharge Life assurance – we’ve got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket
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Workforce Management (WFM) Planner
Bupa - Brighton, England
PermanentFull time
Job Description: Workforce Management (WFM) Planner Brighton Full time - Hybrid 35 hours per week Salary starting from £37,000 Per annum Please note: Attendance in the office is compulsory for a minimum of 2 days per week as part of our hybrid working model We make health happen The Planning department is an integral part of Operations across our Global portfolio, supporting the function to maintain high quality KPIs and performance standards within budgetary limits. The WFM Planner will be responsible for analysing resource requirements and designing effective scheduling solutions that align with operational goals. You'll work closely with stakeholders to ensure that plans are not only data-driven but also practical and responsive to the evolving needs of our teams. The holder will monitor performance, carry out analysis of historic data, calculate effects of strategic or procedural changes, forecast work volumes, recommend staffing needs, carry out administrative scheduling activity, identify opportunities to maximise use of resource, provide justification for budget alterations and supply operational performance data. How you'll help us make health happen Analyse historical and forecasted data to create and publish short- and long-term resource plans. Develop and deliver scheduling strategies that support operational performance and service level targets. Collaborate with stakeholders across departments to ensure plans meet business needs and reflect how teams work in practice. Monitor ongoing and operational performance and variance and adjust intra-day schedules to optimise resource utilisation. Track and report on key metrics including call volumes, handle times, queue times, agent availability, and service level adherence. Chair regular meetings to review effectiveness of current plan and departmental performance to drive ongoing improved performance and collaboration. Identify and communicate the impact of external factors on workload volumes. Escalate system issues and coordinate responses across relevant platforms. Perform trend analysis to guide strategic decisions and continuous improvement. Provide clear, actionable insights and updates to operational teams. Act as a key point of contact for queries related to daily planning and scheduling. Compare forecasted vs. actual data daily to identify discrepancies. Communicate actions and updates to affected business areas. Key Skills/Qualifications needed for this role: Extensive familiarity with software applications including: MS Excel Workforce Management systems (experience with TotalView / NICE IEX preferrable) Telephony Platforms (experience with Genesys preferrable) Email Management Platforms (experience with eGain preferrable) Messaging and Live Chat Platforms (experience with LivePerson preferrable) Other Workforce Management and telephony systems Proven experience in resource planning, MI analysis, or workforce management within a customer service or operations environment. Strong stakeholder management skills with the ability to influence and collaborate across teams. Analytical mindset with a proactive approach to problem-solving and continuous improvement. Excellent communication skills and the ability to translate complex data into clear, actionable plans. Benefits: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador. Time Type: Full time Job Area: Administration Locations: Victory House, Brighton
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