Assistant General Manager - 12 Month FTC
urbanbubble - London
£39,600 - £51,700 per annum
ContractFull time
Job Advert Hey there! Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as an Assistant General Manager! As an Assistant General Manager - 12 Month FTC, you will contribute to our vision of being, “the greatest Residential Property Manager, making our cities a better place to live” by: Incredible outcomes you’ll deliver - Support the General/City Manager to drive commercial, operational and strategic performance - Take accountability for operational excellence, financial performance and governance - Lead the onsite team to achieve strong leasing, retention and resident satisfaction - Act as senior lead and deputy in the absence of the General/City Manager Your responsibilities Property Management - Maintain high standards of property care in line with budgets, SLAs and regulations - Support safe, efficient operations and deliver excellent customer experience - Lead building operations in line with company standards and key regulations (RICS, ARMA-Q, H&S) - Ensure adequate resourcing, including reception cover when needed - Oversee statutory compliance, inspections and KPI performance - Support and brief onsite team with key operational updates - Ensure compliance with PPMs and contractual obligations - Manage budgets, purchase orders, invoices, contracts and financial admin - Contribute to client reporting on performance and budgets - Oversee resident services (parcels, keys, amenities, parking, housekeeping) - Ensure maintenance requests are handled within SLA and high presentation standards maintained - Manage contractors, complaints and third-party service issues - Maintain safe working procedures and update risk controls - Oversee risk register and ensure actions are completed - Act as lead for major incidents and escalated risks - Act as key operational contact for clients and support/lead meetings Resident Engagement - Lead resident engagement and support the Community team to deliver excellent service - Implement engagement strategies, including communication and events - Drive resident feedback and reviews, improving service and satisfaction KPIs - Deliver ESG and social value initiatives and maintain reporting records People Management - Lead, coach and develop the onsite team - Model company values and behaviours - Drive performance through objectives, reviews and regular meetings - Ensure compliance with policies, processes and regulations - Promote strong communication and team engagement - Identify development needs and provide coaching/mentoring - Support recruitment, training and talent development Who You Are - Experienced residential property professional with strong sector knowledge - Knowledgeable in regulations (RICS, ARMA-Q, H&S) and able to apply them - Committed to ongoing professional development - Confident communicator with strong customer service and negotiation skills - Strong leader and team player who delivers results through people - IT proficient (Microsoft Office and databases) - Highly organised with strong planning and decision-making skills - Skilled in coaching, mentoring and giving feedback - Commercially and financially astute - Relevant qualifications (TPI BTR Level 4 / ARLA desirable) - Health & Safety certifications (IOSH, First Aid, Fire Marshal, Mental Health – desirable) And So Much More: From leading daily operations to guiding your team with strategy and support, you’ll ensure everything is aligned and performing seamlessly across the community. What we’re looking for: - Comparable property management experience (residential or hospitality) - Strong understanding of building management and Health & Safety - Proven ability to manage budgets effectively - Excellent people management skills with experience leading large teams - A track record of developing high-performing teams in a fast-paced environment - Outstanding customer service standards - High levels of energy, drive, and enthusiasm - Strong communication, influencing, and relationship skills - Ability to work proactively and use initiative in a competitive market Desirable: - Health & Safety qualification - ARLA qualification - IRPM foundation level qualification (or willingness to work towards) And here’s what we offer; We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you! Here's a little glimpse into our bubble benefits; - Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need - Company pension scheme & medical Cover for your long-term health & to help plan for the future - Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board - Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues - Enhanced sick pay & family leave to take care of yourself & your loved ones - Life events for those big milestones like your child's first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub! - Cycle to work scheme to help you get to work in a healthier, greener way - Study support to help you grow & reach your goals - Long service awards to celebrate every mile stone with us - Employee assistance & counselling for those times when you need a little bit of extra support & the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you! If you’re excited about making a real impact and being part of something special, we can’t wait to hear from you! INDMED
Read more
Clinical Deputy Manager - Full Time (Hourly)
Bupa - Sidcup, England
PermanentFull time
Job Description: Clinical Deputy Manager Abbotsleigh Mews Care Home - Sidcup (DA15 8AY) Salary Up to £54,496 per annum- Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: You'll oversee and assist all aspects of nursing care/activities within the home With the help of your team you'll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records It's imperative that the correct staffing levels are maintained through efficient management of rotas, you'll ensure adequate staffing is always maintained within the home Drawing on your clinical experience, you'll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity You'll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home's profile in the local area and beyond Key Skills / Qualifications needed for this role: A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development With a real understanding of the benefits that the right nursing care can bring to resident's lives, you'll champion independence, choice and dignity by delivering the highest quality care to our residents You'll possess up-to-date knowledge of tissue viability, infection control and care planning An effective communicator who's able to build strong and honest relationships with residents and their families You're a natural leader, someone who's ready to share their clinical experience - leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships Someone with excellent time management who can effectively prioritise their workload A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 33 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Time Type: Full time Job Area: Locations: Abbotsleigh Mews
Read more
Data Quality & Income Recovery Assistant Manager
st georges nhs trust - Tooting Broadway
£47,951 - £56,863 pa
ContractFull time
A Vacancy at St George's University Hospitals NHS Foundation Trust. Data Quality & Income Recovery Assistant Manager 6-Month Secondment or Fixed-Term Contract (Career Break cover) An exciting opportunity has arisen for a motivated and analytical individual to join the Data Quality & Income Recovery Team as aData Quality & Income Recovery Assistant Manager for a career break cover. The post holder will play a key role in supporting the Trust's data quality assurance and income optimisation agenda. Working closely with the Data Quality & Income Recovery leadership team, you will help drive improvements in data accuracy, completeness, and reporting integrity, ensuring the Trust receives appropriate reimbursement for the services it provides. Particular emphasis will be placed on improving outpatient procedure recording and elective admission data quality within the organisation, supporting both operational performance and income recovery. You will provide specialist expertise in identifying data quality issues, emerging trends, and areas of financial risk. Through detailed analysis and investigation, you will work with services across the Trust to implement sustainable solutions that improve data capture at source, reduce errors, and strengthen compliance with NHS data standards, national reporting requirements, and contractual obligations. Support efficient management of DQ & Income Recovery Team and deputise where appropriate. Lead and coordinate proactive data quality reviews across clinical services, identifying trends, risks and opportunities for improvement. Support the development of data quality policies, procedures and standard operating procedures (SOPs, QRGs, Workflow mapping). Work closely with Finance, Contracting, Clinical Coding and Operational teams to ensure accurate submission of activity and income. St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. Key Responsibilities • Monitor and analyse data quality performance using internal reports, SLAM data, NHS Data Quality Metrics, dashboards, and local validation tools to identify trends, risks, and opportunities for improvement. • Investigate complex data quality issues, providing specialist advice and recommendations to support timely and sustainable corrective actions. • Develop, implement, and maintain data quality monitoring and validation processes to improve the accuracy, completeness, and timeliness of patient activity data. • Lead the governance, audit and sign-off of Robotic Process Automation (RPA) solutions, investigating discrepancies, investigating failed coding outcomes, and supporting the ongoing development of automation logic for outpatient procedure coding. • Support the review, validation, and sign-off of new appointment types within iCLIP and associated systems, ensuring appropriate assignment of main specialty, treatment function, tariff classifications, and activity recording. • Contribute to pathway redesign programmes and service improvement projects, including the implementation of national Coding and Counting changes, ensuring successful delivery and post-implementation monitoring. • Support the development, review, and implementation of Data Quality Policies, Standard Operating Procedures (SOPs), Quick Reference Guides (QRGs), and workflow documentation. • Review and continuously improve existing data collection, validation, and correction processes, implementing value-added changes that enhance efficiency, data quality, and governance. • Lead specialist validation initiatives to identify lost, under-reported, or inaccurate income opportunities across Admitted Patient Care (APC), Outpatients (OP), Emergency Care (EC), and other activity streams. • Work closely with Income Recovery Coordinators, operational teams, and clinical services to improve documentation standards, data capture processes, and income recovery outcomes. • Undertake complex validation reviews, data audits, and investigations to ensure the integrity of patient activity and financial reporting. • Ensure all data corrections and amendments comply with NHS Data Standards, national guidance, information governance requirements, and local policies. • Collaborate with Finance, Contracting, Clinical Coding, Informatics, Patient Administration, and Operational teams to support the accurate recording, submission, and reimbursement of clinical activity. • Support the recovery of commissioner income by proactively identifying emerging data quality issues, assessing financial impact, and implementing preventative controls to address issues at source. • Review and monitor monthly SLAM outputs to identify opportunities for service improvement, income optimisation, and risk mitigation, providing financial impact assessments where required. • Maintain expert knowledge of NHS data standards, payment mechanisms, commissioning requirements, and Points of Delivery (POD) classifications to provide specialist advice across the organisation. • Promote a culture of continuous improvement, inclusivity, and collaboration, championing Equality, Diversity and Inclusion (EDI) principles and supporting team development initiatives. ***Applicants wishing to apply on a secondment basis are asked to obtain agreement in principle from their line manager regarding release before submitting an application.*** This advert closes on Tuesday 22 Sep 2026
Read more
Bank LD Complex Care Delivery Manager
NHS Jobs - London
from £29.73 an hour
ContractFull time
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
Read more
Programme Manager - Alcohol, Drugs and Tobacco (London)
Government Recruitment Service - London
£62,862 to £62,862 a year
TemporaryFull time
In the Department of Health and Social Care, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you would like to work in, we would love to hear from you. This role sits in The Office for Health Improvement and Disparities (OHID) London which focuses on improving the health and wellbeing of Londoners so that everyone can expect to live more of life in good health. We also work to tackle health disparities and their wider determinants to break the link between an individual’s background and one’s prospects for a healthy life. OHID organises the delivery of its functions in England through its Regional teams which are managed under the leadership of a Regional Director of Public Health / NHS Regional Director of Public Health (RD), who in London also operates as the Statutory Adviser to the Mayor, Assembly and Greater London Authority (GLA) Group as set out in the GLA Act (2007). The postholder will coordinate and deliver high quality, specialist technical and professional public health advice to support local government with driving improvements in health outcomes and reduction in health inequalities, associated with drugs, alcohol and/or tobacco based on evidence and cost-effectiveness. They will draw on their unique expertise and resources that sit within DHSC/OHID as well as maximise the expertise within regional partners, and the local public health system to improve drug, alcohol, and tobacco outcomes and health inequalities associated with these behaviours.
Read more
Supplier Relationship Senior Manager | NHS England
NHS England - Nationally
£66,582 - £77,368 Per annum
PermanentPart time
The New Hospital Programme is more than building hospitals, it’s a once in a generation opportunity to shape the future of healthcare in England. We’re delivering over 40 new hospitals that will be modern, sustainable and built around the needs of patients and staff. We’re looking for people who care about purpose, who thrive in complex environments and who want to help deliver change at scale for future generations. The New Hospital Programme is seeking a Supplier Relationship Senior Manager to join the Commercial Market Management team. This is an exciting opportunity to play a key role in developing and managing strategic relationships with major delivery partners, helping to strengthen supply chain resilience and support the successful delivery of the programme. About You • Experience in supplier relationship management, commercial delivery, procurement, contract management or supply chain environments. • Strong stakeholder management skills, with the ability to build effective relationships with suppliers, partners and senior leaders. • Confident communicator, able to influence and engage at Executive and Senior Leadership Team level. • Experience of working in complex programmes and collaborating across multiple teams and organisations. • Ability to identify opportunities for improvement and support the delivery of resilient, high-performing supply chains. • Proactive, organised and able to manage competing priorities while delivering high-quality outcomes. NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS. Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services. In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department. If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. We cannot offer visa sponsorship for any vacancies. You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents. For more information on the NHP programme Please note that this vacancy may close earlier than the advertised closing date due to the high volume of applications received. Due to ongoing organisational change and developments, aspects of this role may be subject to change. By applying for this position, you acknowledge and understand that NHS England is currently undergoing a consultation process to finalise its structure, which may impact this role. This advert closes on Tuesday 13 Oct 2026
Read more
Client Services Manager - Bilingual Italian / English
Blue Square - London
£44,000 to £50,000 a year
PermanentFull time
ARE YOU THE ONE? We’re looking for a bilingual (English and Italian) EMEA Client Services expert to join our retail excellence programme, acting as the direct link between the UK Hub, local market client and in-market partner agency. You’ll manage client activity, campaigns and service delivery across your market portfolio, using your language skills and commercial focus to build trust, drive performance and deliver brilliant retail execution. WHAT YOU’LL BE UP TO Act as the key link between the UK Hub, market client and in-market partner agency Manage client campaigns, requests, projects and end-to-end service delivery Provide clear client updates and stakeholder communication in the relevant market language Track budgets, SLAs and KPIs to drive commercial excellence and service improvement Influence, inspire and collaborate across teams, agencies and client stakeholders Identify growth, innovation and best-practice opportunities across the EMEA Hub ARE YOU OUR PERFECT PARTNER? Business fluency in English & Italian, both written and verbal (Spanish would be an advantage) Previous account management or customer-facing experience, ideally across European markets Able to travel and stay away from home in market for much of the working week Strong commercial awareness, critical thinking and confidence managing budgets and KPIs Excellent relationship building skills across multicultural, multi-market teams Proactive, resilient and confident managing multiple projects, priorities and stakeholders WHAT YOU CAN EXPECT FROM US Competitive Salary: £44,000 - £55,000 Per Annum + 20% Bonus Company Sick Pay + Life Assurance: 4 times your annual salary Access to a range of discounts and perks across our key partners & beyond Development Opportunities WHO ARE WE? Blue Square combines best-in-class retail solutions, seamless product activation and flexible staffing that empowers brands to maintain control of their customer experience across their distribution channels. BUILD LOVE. GROW SALES. INCREASE LOYALTY. POINTS TO NOTE: Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us using talent@bluesquare.uk.com if you require any adjustments that would support you throughout your application Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role Please note this is an advertfor our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Blue Square If you’re an internal candidate, remember to use your company email address to apply Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.
Read more
Security Manager - 50 hours per week
Vacancy Filler - London
£62,500 to £62,500 a year
PermanentFull time
You will be expected to effectively manage the Security team across four buildings in the Old Street Area; White Collar, Featherstone, Olivers Yard and duties may extend to other buildings in the local area, to ensure that the teams are working in line with site policies and procedures. Maintain that the Customers are fully briefed and updated regarding any Security related issues that arise and ensure the Security teams deliver high standards by monitoring performance levels against set customer KPI’s and that performance management processes are in place and adhered to achieve these goals.Information:Position: Security Manager Location: London (EC1Y) Salary: £62,500 per annum Hours: 50 hours per weekShifts: Monday to Friday - Days / Flexibility to business needs including weekendsJob Requirements:SIA Licence requiredMust have proven management experience of at least 2 yearsAbility to organise and motivate team of supervisors to guarantee optimum performance of the wider security teamExcellent IT skills including Microsoft Word, Excel, PowerPoint and OutlookAbility to coordinate and provide strategic direction to an administrative back-office functionGravitas and Resilience to work through complex requirementsThe ability to compile and understand statistics and reports to a high strategic levelLeadership and ability to follow plans through to completionTo be well versed in Employment Law and maximising performanceExperience of security risk assessment, physical security planningPresentation skills (ability to develop and deliver formal presentations)Time management & Organisational skillsExcellent verbal & written communication skills, including report writing.Attention to detail is imperative and auditing skills are an advantageFlexibility, reliability & being able to workdays / nights & weekends to suit the needs of the contract.Job Duties:Liaise and maintain good customer service relationships with site staff, visitors, customers and management team. To manage an effective working relationship with all, whilst representing the site and CIS-Security Ltd.Take lead and manage operations for the Old Street Triangle of buildings. I.e. White Collar Factory, Featherstone Building, Olivers Yard.Take lead for intelligence across the buildings, receive, send out and disseminate as required. Feedback to Derwent London and CIS.Manage and maintain the Old Street Triangle Site Operational Working Roster. Amend and implement any changes as required on a daily basis.Maintain effective communication, both verbal and written, with the customer, always ensuring the customer is aware of all operational developments.Carry out any tasks and report back as directed or instructed by the customer.Effectively manage On Site Security Operations across the Old Street Triangle buildings ensuring that Officers are working in line with Site Policies and Procedures at all times.Ensure all Customers are fully briefed and updated regarding any security issues that arise.Assist in Security investigations into any loss, damage or other incidents affecting property, visitors or staff. Focus on Team Building, training and development of staff from all site based service partners.Manage, Record, and Deliver, Site Training as required to all Officers in line with Customer / CIS requirements. Site training to be performed during weekdays wherever possible and the Site Training Matrix must be maintained and managed at all times.Attend meetings as requested by the customer and make representation at weekly site meetingsOversee the collation of Sickness / lateness records daily and update ready for performance related meetings and monthly reporting Conduct fact find and disciplinary meetings - Assisting with official investigations and take meeting minutes.Present and manage all building shutdowns and live scenario tests and training.General Responsibilities:Ensure all contract manning requirements are managed and met on a weekly basis; and arrange response cover as required in liaison with CIS Control Room. Manage and implement all requests for additional security cover and where necessary obtain only additional trained staff.Ensure that all contractual requirements are fulfilled on a daily basis and maintain up to date records of it.Demonstrate proactive management of the Security Team.Provide relief / break cover for Security Officers if required.Ensure all Logbooks and Registers are maintained in accordance with the Company and the Customer requirements.Ensure the Assignment Instructions are always maintained / in date and staff are fully aware of any changes to policies and procedures immediately.Ensure that all security personnel under your management are fully acquainted with the Assignment Instructions, Emergency Procedures and any other instructions issued by CIS / Customer.Set high personal standards for others to follow.Maintain a good level of morale and discipline within the team taking into consideration their welfare.Ensure that all staff are regularly briefed.Liaise with the Customer and CIS Account Manager on all matters relating to the security of the premises, including, reporting on matters of discipline and welfare.Ensure that an effective handover takes place at the end of the night shift with theSite Manager: and, that all Keys, Equipment and Documentation are properly accounted for. This should be recorded in a separate log. Any discrepancies, faults or malfunctions should be immediately reported to the CIS Account Manager.Communicate all matters in writing and verbally to all members of staff ensuring continuity.Job Responsibilities:Security Strategy and Planning:Develop and implement comprehensive security strategies and plans for the commercial building.Conduct risk assessments and identify potential security threats and vulnerabilities.Stay informed about the latest security trends, technologies, and best practices.Policy Development and Enforcement:Establish and enforce security policies and procedures to safeguard the building, its occupants, and assets in accordance with customers policies and procedures.Regularly review and update security policies to adapt to changing threats and organisational needs.Surveillance and Access Control:Monitor security systems for any suspicious activity and respond promptly to security incidents.Collaboration with Other Departments:Work closely with building management to integrate security measures seamlessly into daily operations.Collaborate with external security agencies and law enforcement to enhance overall security.Emergency Response and Crisis Management:Develop and implement emergency response plans for various scenarios (e.g., fire, natural disasters, security breaches) in line with the customers procedures and policiesConduct regular training exercises with staff and tenants to ensure readiness for emergencies.Incident Investigation and Reporting:Investigate security incidents, breaches, and violations, and report findings to relevant stakeholders.Document and maintain records of security incidents and actions taken.Together with Building Manager Implement corrective actions to prevent recurring incidents.Benefits:Health care plan (HSF)Perk Box (HSF) - discounts & offers from cinema tickets to days outCycle to work schemeTailored Site UniformFirst class training allowing you to develop your skillsA view for career developmentLong service & Employee Recognition awardsAnd much more!!A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World’s Happiest Workplace in 2025.At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs.Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
Read more
South Primary Care Network (PCN) Manager
NHS Jobs - HORNCHURCH
£50,000 to £55,000 a year
PermanentFull time
We do not facilitate Visa sponsorship PCN leadership and governance Support the Clinical Directors and board to set annual priorities, prepare decision papers and maintain an agreed delivery plan, forward meeting schedule, action log, risk register and escalation process. Keep up to date with relevant NHS strategy and policy, health inequalities frameworks, and local health and care priorities. Become familiar with the local Joint Strategic Needs Assessment and population health profiles for South Havering PCN and the neighbourhood, and use this evidence with the Clinical Directors and practices to shape priorities, services and improvement plans. Coordinate and attend PCN meetings and practice engagement; communicate decisions clearly, follow up actions and build working relationships across all member practices. Maintain regular contact with all member practices, understand differences in capacity and local need, and support consistent implementation of agreed PCN services. Maintain the PCN network agreement and governance records with the Clinical Directors and practice representatives, coordinating updates and approvals where required. Develop and maintain proportionate PCN policies, procedures and local operating arrangements with the Clinical Directors, practice representatives and federation leads; ensure staff can access current approved versions. Maintain oversight of contractual obligations, specifications, deadlines, evidence and submissions, escalating delivery or capacity risks early. Represent the Clinical Directors at agreed operational meetings within delegated authority, referring clinical or strategic decisions back to them. Work with member practices to identify shared operational pressures and opportunities to collaborate, improving practice resilience and consistency of PCN service delivery. Oversea third-party ARRS providers contracts Service delivery and improvement Oversee operational delivery of PCN services and locally commissioned programmes, including enhanced access, care home support, multidisciplinary working, long-term condition care, proactive care, prevention and health inequalities activity as commissioned. Manage mobilisation and change projects from scope and stakeholder engagement through implementation, monitoring and evaluation; maintain practical project plans with named owners, milestones and benefits. Own and deliver a defined portfolio of PCN projects personally, while overseeing projects delegated to the PCN Operations Manager and Digital Facilitator or other staff; agree responsibilities and review progress regularly. Oversee the PCN single point of access and referral pathways, reviewing demand, allocation, response times, patient experience and improvement opportunities with staff and practices. Coordinate evaluation of PCN programmes, using activity, outcomes, patient and carer feedback and learning to inform decisions about continuation or improvement. Coordinate pathway and standard operating procedure development, patient access, referral and administrative processes, and quality improvement with clinical leads and practice teams. Workforce and people management Line manage the PCN Operations Manager and Digital Facilitator and PCN non-clinical ARRS staff, including health and wellbeing coaches, social prescribing link workers and care coordinators. Oversee the single point of access service, with day-to-day supervision shared or delegated within the PCN management team as agreed. Provide operational oversight of PCN clinical ARRS staff and their practice allocations. Work with the employing organisation and professional leads to ensure each member of clinical staff has a named clinical supervisor and a clear day-to-day management contact at each practice where they work. Clinical supervision and decisions remain with appropriately qualified clinical professionals. Review the capacity, utilisation and service performance of all PCN additional roles with practice and professional leads. Identify gaps in cover or delivery, agree improvements and escalate issues that cannot be resolved within the PCN management team. Hold regular operational and performance review meetings with third-party providers of ARRS services, normally monthly or quarterly as agreed, following up staffing, allocation, quality and delivery actions. Lead recruitment, induction, appraisals, wellbeing and performance processes within delegated authority; monitor workforce capacity, vacancies, leave and cover and escalate patient safety concerns. Identify development needs, support staff progression and organise training and learning opportunities so staff and practices can deliver new pathways, digital workflows and contractual requirements. Work with clinical and professional leads to ensure additional roles have clear responsibilities, suitable supervision, effective practice placements and development opportunities. Work with the Clinical Directors and practices to develop the PCN operating model, workforce plan and future services in response to local needs. Performance, finance and assuranceMaintain a concise PCN performance dashboard covering activity, access, quality, outcomes, inequalities, workforce, milestones and exceptions; oversee the operational and digital reporting delivered by the PCN Operations Manager and Digital Facilitator and use data to support decisions. Oversee performance monitoring and reporting for PCN contracts and commissioned services. Ensure routine data collection, trackers and draft reports are completed by the PCN management team or other designated staff; review accuracy, risks and exceptions, obtain any required Clinical Director approval and ensure reports are submitted by agreed deadlines. Present regular performance and delivery updates at PCN meetings and provide clear feedback to member practices. Identify areas for improvement, quick wins and targeted support; work with practices where delivery or performance is below agreed expectations to understand barriers, agree practical actions and monitor progress. Manage the PCN ARRS budget and finance trackers, monitoring allocations, claims, expenditure, vacancies and forecast variances with federation finance colleagues; work within delegated authority and obtain Clinical Director approval for financial decisions or changes in line with agreed governance. Meet regularly with federation finance leads and the PCN Clinical Directors to review the PCN finance report, investigate discrepancies, agree actions and inform decisions on workforce and service investment. Work with federation finance colleagues and the PCN nominated payee to reconcile PCN income and expenditure, track committed funds, investigate payment discrepancies and provide financial assurance to the Clinical Directors and member practices. Retrieve and provide the monthly PCN statements from the Primary Care Support England (PCSE) portal to the appropriate federation finance leads and Clinical Directors, ensuring secure handling and follow-up of queries. Coordinate and submit PCN workforce returns and other ICB reports as agreed with the Clinical Directors, checking accuracy, approvals and deadlines. Support financial planning for budgets, reimbursements, contracts and business cases, including value for money and forecast implications. Ensure appropriate records, information governance, confidentiality, safeguarding escalation and audit arrangements are followed in conjunction with relevant clinical and organisational leads. Escalate complaints, incidents and significant service concerns promptly through the appropriate organisational and clinical routes, and support investigations and learning within the scope of the role. Partnerships and opportunities Represent the PCN at agreed borough and system operational meetings and maintain effective relationships with the ICB, federation, acute and community providers, local authority, voluntary sector and patient representatives. Identify and propose new business development and funding opportunities for PCN development and growth. Develop proposals, business cases and funding bids under the Clinical Directors oversight; assess capacity, clinical governance, commercial and delivery implications before commitments are made. Interpret public health and population health data with clinical and analytical colleagues to identify needs, strengthen bids and target services and outreach; undertake training in relevant data systems as required. Build and strengthen relationships with public health, the local authority, NHS providers, voluntary and community organisations and patient groups to support PCN and neighbourhood programmes, quality improvement, outreach and partnership events. Build relationships with managers in neighbouring PCNs and attend relevant PCN Manager meetings where possible; share learning and work with peers on service development and delivery. Support meaningful patient and carer involvement and use feedback to improve reach and reduce unwarranted variation. Working relationships and scopeThe postholder works closely with the PCN Clinical Directors, member practice managers and clinical leads, Havering Health leadership and support functions, PCN staff, neighbouring PCNs and South Havering Neighbourhood partners. This is a practice-facing role requiring regular in-person attendance at PCN practices/meetings, team meetings and partner locations as directed by service needs. The PCN Operations Manager and Digital Facilitator leads assigned day-to-day digital and operational projects, systems and reporting; the PCN Manager sets priorities, provides line management and assurance, resolves escalations and directly manages agreed projects. Clinical decisions and professional supervision remain with the appropriate clinical leads.
Read more