General Manager - New Malden
KFC UK&I - New Malden
£38,000 to £42,000 a year
PermanentFull time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You’ve managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday – more time to recharge Life assurance – we’ve got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket
Read more
Client Account Manager - Remote
BCT Resourcing - London
£45,000 to £55,000 a year
PermanentFull time
Job title: Client facing Account Manager Locaiton: London / Remote Salary: Nogotiable Employment type: Permanent Company client sources millions of items each year from beauty bags and eye masks to teddy bears, umbrellas, gift boxes and glassware – and everything in between. Our highly skilled buyers access our network of hundreds of global providers to identify and procure exactly the right product for your campaigns. Key responsibilities: • Manage Central projects across complete client base following receipt of a full brief through to briefing suppliers and providing quote to client. • Monitor the order process from start to finish • Complete any required Central order quality process and providing completed forms as required by the client • Manage the administration process as required by Premiums SOP, ensuring data integrity • Be responsible for loading all central projects into the order management system and ensuring accuracy. • Understand and analyse MI data to identify trends and help produce local activity reports, plus any other day to day data support as needed • Assist on internal training within UK and European markets, including designing and delivering the required expertise • Support on external (client) training with Head of Premiums (HoP), including designing and delivering the required expertise • Support on any required client presentations, including producing and creating the information as well as presenting it • Attend client meetings internally and externally as and when required including travel across Europe Skills, Aptitudes & Experience Required: · Account management experiences with client-facing, products known as promotional items, give-aways, freebies, or merchandising, premiums are in hot demand.. · Education to degree level. · An obsession for deadlines and accuracy in supply detail with organizational skills and a hands-on attitude to production quality and cost control. · Demonstrable, accurate and impressive skills in supply software and processes. · An understanding of our key manufacturing processes. · Have Can do attitude.
Read more
National Account Manager - Corporate
Clermont Hotel Group - London
PermanentFull time
National Account Manager - Corporate Clermont Hotel Group Central Support Office Contract: Full Time Payment: Salaried Salary: competitive + incentive Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all. With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people. At Thistle Hotels, extraordinary hospitality starts with understanding our guests - and building great partnerships with the businesses that bring them through our doors. We’re looking for a commercially minded and relationship-focused National Account Manager - Corporate to join our Sales team, taking ownership of a portfolio of corporate accounts and helping us grow revenue and market share across our Thistle Hotels. This is an exciting opportunity for someone who loves developing long-term client relationships, uncovering new opportunities and turning insight into action. You’ll work closely with our hotel teams and wider commercial colleagues to make sure our corporate partners understand everything Thistle Hotels has to offer – and that we’re making the most of every opportunity to grow together. What you’ll be doing You’ll manage and develop a designated portfolio of corporate accounts, building strong relationships and identifying opportunities to increase revenue, room nights and market share across our hotels. Owning and growing your corporate account portfolio, developing clear account plans that support both our wider commercial strategy and individual hotel objectives Building meaningful, multi-level relationships with key decision makers and influencers, developing a real understanding of each client, their business and their future requirements Identifying and converting new corporate business opportunities, both within existing accounts and through targeted new business development Negotiating corporate contracts and commercial terms that deliver sustainable value for both our clients and our hotels Managing the corporate RFP and contracting process for your accounts, working collaboratively with Revenue, Sales and hotel teams to ensure opportunities are evaluated and responded to effectively Understanding account production and performance, identifying opportunities to increase share and taking action where accounts are underperforming Working closely with our hotels to ensure contracted accounts are activated effectively and opportunities are converted at property level Using Salesforce consistently to maintain accurate account information, record activity, manage opportunities and build a deeper understanding of our clients Monitoring corporate and travel market trends, competitor activity and client behaviour, sharing useful insight with our hotels and commercial teams Providing regular forecasts and reporting on account performance, pipeline, opportunities and future revenue potential Representing Thistle Hotels at client meetings, presentations, networking events, trade activity and relevant industry events Supporting brand education and awareness across your portfolio, ensuring our clients understand our hotels, locations and proposition Working collaboratively across Sales, Revenue, Marketing and hotel operations to create a joined-up approach to our corporate customers Taking ownership of relevant sales projects and campaigns that support corporate revenue growth You’ll be someone who combines strong relationship-building skills with a real commercial mindset. You’ll be comfortable managing established accounts while still having the drive and curiosity to uncover new business. What you'll bring Experience in corporate hotel sales, national account management or business development, ideally within a multi-property hotel environment. A strong understanding of the corporate travel market, including corporate contracting and RFP processes A proven ability to develop existing accounts and identify and convert new revenue opportunities Confidence negotiating commercial agreements and building relationships with clients at different levels The ability to interpret account performance, market intelligence and commercial data and turn it into meaningful action Strong organisation and account planning skills, with the ability to manage multiple priorities and opportunities Experience using a CRM system such as Salesforce to manage accounts, activity and pipeline A collaborative approach – you’ll enjoy working with hotel teams and colleagues across different commercial disciplines Confidence presenting our hotels and proposition to clients and representing Thistle Hotels externally A bold, adaptable and real approach – comfortable challenging the status quo, responding to changing client needs and spotting opportunities others might miss Most importantly, you’ll be a people person. Someone who understands that great account management isn’t just about contracts and numbers - it’s about building trusted partnerships, understanding what matters to our clients and creating opportunities that work for everyone. What you’ll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Read more
Event Business Development Manager
Clermont Hotel Group - Southall
PermanentFull time
Event Business Development Manager Thistle London Heathrow Contract: Full Time Payment: Salaried Salary: competitive + incentive Located close to Longford, just off the Bath Road, Thistle Heathrow is an Airport hotel which delivers a warm welcome no matter how long or short the stay. It has 264 bedrooms and 14 meeting rooms, the largest one seating up to 700 people - meaning it is also an extremely popular local wedding venue. It is the only hotel that has direct access to Heathrow Terminal 5 by POD in just 5 minutes. At Thistle Hotels, extraordinary hospitality starts with bringing people together – and at Thistle Heathrow, we want to make every meeting, event and group experience one to remember. We’re looking for a proactive, commercially minded Event Business Development Manager to join our team at Thistle Heathrow, with a clear focus on finding new business, building valuable relationships and growing our Meetings, Events & Groups revenue. This is a role for someone who loves getting out into the market, opening doors and turning conversations into opportunities. You’ll be based at the hotel, working closely with our Sales, Meetings & Events, Revenue and operational teams, while building relationships with businesses, agencies, event planners and partners across Heathrow and the wider market. You’ll know what’s happening locally, understand where the opportunities are and make sure Thistle Heathrow is front of mind when clients are looking for their next meeting, event or group stay. What you’ll be doing Your focus will be on proactive business development - identifying new opportunities, developing relationships and creating a strong pipeline of Meetings, Events & Groups business for the hotel. Proactively identifying and developing new Meetings, Events & Groups business for Thistle Heathrow Building strong relationships with local and regional businesses, corporate clients, agencies, intermediaries, event planners and other potential partners Creating and maintaining a targeted new business pipeline, identifying organisations and sectors with the potential to generate meaningful revenue for the hotel Understanding the Heathrow and wider local business landscape, identifying new developments, businesses, events and market activity that could create opportunities for the hotel Building meaningful relationships with key decision makers and influencers, understanding how they buy and what matters most when choosing a hotel or event venue Generating qualified leads and enquiries and working closely with the hotel team to ensure opportunities are followed through and converted Conducting proactive sales activity including client appointments, sales calls, networking, prospecting, presentations and site visits Showcasing the hotel to prospective clients, bringing our meeting and event spaces, bedrooms and wider guest experience to life Growing existing local relationships by identifying additional opportunities across meetings, events, groups, accommodation and other areas of the hotel Supporting client familiarisation visits, showcases, networking events and other activities designed to introduce new customers to Thistle Heathrow Working closely with Meetings & Events, Revenue and operational teams to ensure proposals are commercially competitive and aligned with hotel strategy Monitoring competitor activity and Meetings & Events trends, sharing useful market intelligence and identifying opportunities for us to stand out Using Salesforce consistently to record activity, manage opportunities, maintain accurate client information and provide visibility of the sales pipeline Providing regular updates and forecasts on sales activity, pipeline, conversion and future revenue opportunities Representing Thistle Heathrow at relevant local business events, networking opportunities, trade shows and industry events Working collaboratively with the wider Thistle and Clermont Hotel Group Sales teams to identify opportunities and ensure leads are shared across the business where appropriate You’ll be someone who gets energy from developing new relationships and creating opportunities. You won’t wait for the phone to ring – you’ll be curious about what’s happening in the market and confident approaching new clients and introducing them to what Thistle Heathrow can offer. What you'll bring Experience in Meetings & Events sales, hotel sales or business development, ideally within hospitality or a similarly fast-paced environment A proven track record of generating new business and developing a healthy sales pipeline Strong knowledge of the Meetings, Events & Groups market and how clients, agencies and event planners source and book venues A proactive approach to prospecting and new business development, with the confidence to open doors and build relationships from the ground up Strong commercial awareness and an understanding of how sales activity translates into revenue for the hotel Excellent relationship-building and communication skills, with the confidence to engage with clients at different levels The ability to understand a client's needs and translate them into an experience that works for both the customer and the hotel Strong organisation and planning skills, with the ability to manage multiple leads, clients and opportunities Experience using a CRM system such as Salesforce to manage activity and pipeline A collaborative approach – you’ll enjoy working closely with hotel teams to turn opportunities into confirmed business A bold, adaptable and real approach – comfortable trying new things, responding to changing market conditions and spotting opportunities others might miss Most importantly, you’ll be a people person with a genuine passion for sales. Someone who enjoys making connections, building trust and seeing a relationship develop from that first conversation into a successful event or long-term partnership. What you’ll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Read more
Policy Manager | NHS England
NHS England - London or Leeds (other sites will be considered)
£49,387 - £56,515 per annum
ContractPart time
The NHS Transforming People Services (TPS) programme sits at the heart of delivering the NHS 10 Year Health Plan — creating a workforce that is empowered, flexible and digitallyenabled to meet the evolving needs of patients and communities. This is more than a transformation role, it is an opportunity to redefine how people services are delivered across the NHS and directly influence the experience of one of the largest workforces in the world. As a Policy Manager, you will join one of the NHS’s most ambitious and high-profile transformation programmes, working at the centre of a nationally significant agenda to modernise people services for the future. You will play a critical role in shaping the future of NHS People Services by ensuring that service design is grounded in national workforce policy, strategic priorities and operational best practice. Working within the TPS Service Design Team, the postholder will support the development and implementation of workforce policy, helping to translate national policy requirements into practical, consistent and user-focused people services. Working closely with policy leads, service designers and operational colleagues, they will contribute to the design of scalable solutions that improve the experience of NHS staff and managers while supporting national workforce priorities. The NHS Transforming People Services (TPS) programme sits at the heart of delivering the NHS 10 Year Health Plan — creating a workforce that is empowered, flexible and digitally enabled to meet the evolving needs of patients and communities. This is more than a transformation role, it is an opportunity to redefine how people services are delivered across the NHS and directly influence the experience of one of the largest workforces in the world. As a Policy Manager, you will join one of the NHS’s most ambitious and high-profile transformation programmes, working at the centre of a nationally significant agenda to modernise people services for the future. You will play a critical role in shaping the future of NHS People Services by ensuring that service design is grounded in national workforce policy, strategic priorities and operational best practice. Working within the TPS Service Design Team, the postholder will support the development and implementation of workforce policy, helping to translate national policy requirements into practical, consistent and user-focused people services. Working closely with policy leads, service designers and operational colleagues, they will contribute to the design of scalable solutions that improve the experience of NHS staff and managers while supporting national workforce priorities. NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS. Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services. In March 2025,the Government announcedthat NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department. If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. We cannot offer visa sponsorship for any vacancies. Qualifications Essential criteria • Educated to masters level or equivalent level of experience of working at a senior level in specialist area. • CIPD Level 5 or equivalent qualification in HR & OD Knowledge Essential criteria • Significant experience of HR and OD and People Services within the NHS. • Extensive knowledge and experience of working on workforce transformational programmes. • Subject matter expertise across a number of key areas relating to: • Workforce Policy Development • People Services Service Design Experience Essential criteria • Significant experience of leading transformational change to generate successful outcomes. • Experience supporting people policy development, review and implementation within NHS, healthcare or public sector organisations, including researching evidence, analysing impacts and contributing to policy recommendations. • Strong analytical and problem-solving skills, with the ability to interpret complex information, identify risks and opportunities, and support the development of practical people policy solutions. • Experience of stakeholder engagement via large working groups, including with staff-side partners and Subject matter experts Experience of developing evidence based policies that meet legal, regulatory, and organisational requirements whilst identifying gaps, risks, or inconsistencies across policy suites while remaining practical and accessible. You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application. This advert closes on Monday 12 Oct 2026
Read more
Guest Experience Manager (GXM)
Guarding UK - London
£15 per hour
PermanentFull time
Job Advert Role: Guest Experience Manager (GXM) Location: London, Department: Reception UK Job type: Permanent Salary: £15 per hour Pattern of work: Monday to Friday (08:00 - 18:00) Closing Date: 28/009/2026 Job ID: 886 We are looking for a proactive, polished, and personable Guest Experience Manager to lead the Front of House experience. You’ll be the sole ambassador of the building, setting the tone for a premium and professional space. We are seeking an exceptional Guest Experience Manager to deliver a first-class, hospitality-led experience within a prestigious corporate office. As the key Front of House professional, you will create outstanding first impressions, manage daily reception operations and build strong, trusted relationships with tenants, clients and stakeholders. Who we are Reception UK (RUK) is an established reception and concierge service; we take great pride in being known for our attention to details and service excellence. Our vision is to create a reception/concierge service that’s unique, bespoke and tailored to our clients’ requirements with a focus on superb customer service. Main Responsibilities - Front of House As the key Front of House resource, the GXM will provide a welcoming, helpful and professional first point of contact to all callers and visitors-First impressions are extremely important. Provide a high-quality service that ensures that a positive impression is given whilst remaining proactive when faced with problems or queries. Answering all incoming telephone calls and resolving queries ensuring accurate, comprehensive, and relevant information is provided. Ensure all callers feel valued and prioritised and where colleagues are not available or point of reference not clear, take messages and provide a follow up. Meet and greet all visitors to the building (colleagues, managers, tenants, landlord representatives and members of the public), providing a friendly, efficient, timely, professional, and welcoming environment. Direct to appropriate facilities or staff member as required. Ensure the daily list of visitors is kept in reception and that all visitors sign in and out of the building. Key management procedures must be adhered to. Keep the reception area well presented, tidy and uncluttered, ensuring the reception administration is up to date. Monitoring and ordering office supplies and maintaining office equipment in the reception area. Assist the Office Manager in the day-to-day running of the building to deliver operational activities in line with agreed service levels/management agreements, associated legislation and compliance. A clear focus will be applied to general management of the building, security, safety, compliance and managing contractors. Contractors- Oversee any works that may take place, inspect and report back to FM once works are completed, ensuring tenants are updated on client’s request. Monthly newsletters are to be agreed with client, ensuring they are informative, fun, interactive and elevates tenant liaison. Know your area- restaurants, pubs, nearest station with directions and any local areas of interest. Provide discounts with local amenities for tenants. Minimum 2 x pop up stalls to be arranged for reception area per month. Profile Qualifications, knowledge, skills, experience and competencies: - Experience of working in a similar role or industry - Exceptional personal presentation - Good health and safety knowledge and day to day application - Team supervision - Liaison with contractors - Excellent communication skills (oral and written) - Ability to read, understand, apply and communicate written materials, e.g. policies and procedures, fire drill instructions. - Used Microsoft office or other IT and digital platforms. - Ability to work on own initiative, within a pressurised environment. - Highly developed organisational skills - Good Interpersonal skills to sustain effective relationships and partnership working with all stakeholders. - Seek opportunities and finds solutions to blockers. Employee Benefits RUK takes pride in offering benefits that promote health and wellbeing. - Ride to Work Scheme - Retail discounted shopping - Employee Assistance Programme - Credit Union - Long Service Rewards - Employee of the Month/Year We are an equal opportunities employer; we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated. We reserve the right to withdraw the advert earlier than the advertised closing date if we receive too many applications.
Read more
GP Human Resources Manager
NHS Jobs - London
£17.50 to £18 an hour
PermanentFull time
Key Duties and Responsibilities Employee Relations Manage employee relations matters including disciplinary, grievance, absence management, capability, and, where necessary, redundancy and retirement processes. Conduct informal meetings, lead investigations, and chair or support formal hearings as required. Liaise with external HR advisors (currently Croner) to ensure consistent, legally sound advice. Maintain good communication and professional working relationships across both practice sites. Employment Contracts and Policies Maintain and update employment contracts for all staff groups (non-clinical, salaried GP, and nursing), ensuring compliance with current legislation including the Employment Rights Act. Issue contract variation letters and new contracts as required, working with GP Partners on key decisions. Develop, review and implement HR policies and procedures, maintaining the practice staff handbook on Practice Index. Advise managers on terms and conditions of employment, including contractual entitlements and statutory rights. Recruitment and Onboarding Lead recruitment for non-clinical roles and support clinical recruitment, including preparation of job advertisements, job descriptions, person specifications, and interview materials. Shortlist, interview, and appoint for non-clinical roles; provide coordination support for clinical recruitment. Manage pre-employment checks for all staff, including right to work, DBS (including Update Service verification), GMC and Performers List verification for clinical staff, immunisation records, and references. Coordinate new starter inductions, including offer letters, contracts of employment, introduction to key policies, and statutory and mandatory training. HR Records and Compliance Maintain accurate personnel files for all staff in line with CQC Regulation 19, NHS Employment Check Standards, and UK GDPR requirements. Ensure DBS, revalidation, professional registration, and right to work records are kept current and verified appropriately. Manage absence records and support managers with return-to-work processes. Maintain an up-to-date HR calendar covering appraisals, contract renewals, and recurring compliance deadlines. Appraisals and Performance Develop and implement appraisal frameworks and performance management policies. Conduct appraisals for non-clinical practice staff and support the management team and Partners in conducting appraisals for other staff groups. Training and Development Prepare and maintain a practice training plan aligned with strategic objectives and CQC requirements. Coordinate statutory and mandatory training, maintaining records of completion for all staff. Deliver or coordinate induction training for new starters. Support the identification of individual and organisational development needs. Governance Support the practice's compliance with CQC requirements, maintaining relevant documentation and evidence. Contribute to audit, risk management, and quality improvement processes where these intersect with HR and workforce matters. Participate in the implementation of specific projects, procedures, and guidelines to align the workforce with organisational goals. Support change management processes as directed by the GP Partners. Staffing and Rotas Oversee staffing levels and business continuity planning, with support from team leads and practice administrators. Maintain oversight of the staff rota and annual leave calendar. This is not an exhaustive list of duties. The post-holder may be required to undertake additional or alternative duties commensurate with the level of skill and responsibility of the role, as directed by the GP Partners.
Read more
Duty Manager - Part Time
Prezzo Trading LTD - Uxbridge
£12.99 to £12.99 an hour
PermanentPart time
Step Up. Lead the Shift. (Duty Manager) £12.99 per hour (£13.50 when you work as Manager on Shift) + Tronc & Perks Ready to bridge the gap between the floor and management? At Prezzo, we’re looking for a high-energy Duty Manager to take the next step. This is your chance to bring your personality to leadership, learn the business, and work with an incredible, like-minded team where having fun is part of the job. Why Join Prezzo Italian? The Rewards: Earn a higher rate when leading shifts, plus Tronc. Big Perks: Free meals on shift, your birthday off, and 50% off food for you and your crew. Fast-Track Your Career: Structured training to get you ready for Assistant Manager and beyond. The Extras: Wellbeing support, GP helpline, and exclusive hospitality rewards. The Role You are the heartbeat of the shift. As a keyholder, you’ll open and close the restaurant, lead the team when the GM is away, and ensure every guest experiences our "Hospitality Magic." You’ll master the "behind-the-scenes" stuff—like cashing up and compliance—while staying front-and-centre as a role model for the team. What You’ll Bring: Hospitality Pro: You’ve got solid experience as a server or supervisor and you’re ready for more. Natural Leader: You’ve got the confidence to lead a team through a buzzing, busy service. Great Energy: You’re reliable, positive, and passionate about making people smile. Growth Mindset: You’re eager to learn the operational side of a successful restaurant. Ready to lead with heart and level up your career? Apply now.
Read more
Registered Manager - Domiciliary Care
Charles Hunter Associates Ltd - Orpington, London
£40,000 to £45,000 a year
PermanentFull time
Location: Orpington Salary: Up to £45,000 per annum + Bonus Are you an experienced Registered Manager within domiciliary care looking for your next opportunity? We are recruiting for an experienced and motivated Registered Manager to lead a domiciliary care service in Orpington. This is an excellent opportunity for a passionate care professional with strong leadership experience who is committed to delivering exceptional, person-centred care while supporting the continued development and growth of the service. The Role As Registered Manager, you will have overall responsibility for the day-to-day management of the domiciliary care service. You will lead and motivate your team, ensure high standards of care are consistently maintained and ensure the service operates in line with all relevant CQC and regulatory requirements. Duties and Responsibilities Manage the day-to-day operations of the domiciliary care service. Provide effective leadership, support and direction to the care team. Ensure the delivery of safe, high-quality and person-centred care. Maintain compliance with CQC regulations and all relevant legislation. Prepare for CQC inspections and maintain strong quality and compliance standards. Recruit, train, develop and retain high-quality care staff. Conduct staff supervisions, appraisals and performance reviews. Manage staff rotas and ensure safe and effective staffing levels. Oversee care plans and ensure risk assessments are completed and regularly reviewed. Carry out regular quality assurance audits and spot checks. Manage safeguarding concerns, incidents, complaints and investigations. Build strong relationships with service users, families and external professionals. Ensure excellent communication across the service. Monitor service performance and identify areas for improvement. Support the growth and development of the service. Work towards operational and financial targets. Promote a positive, supportive and professional team culture. Candidate Requirements To be considered for this position, you will need: Previous experience as a Registered Manager within domiciliary care. A Level 5 Diploma in Leadership and Management for Adult Care, or equivalent. Strong knowledge and understanding of CQC regulations and compliance requirements. Experience managing and developing a care team. Experience with recruitment, supervision and performance management. A strong understanding of safeguarding and risk management. Experience completing audits and driving continuous quality improvement. Excellent leadership and communication skills. Strong organisational and problem-solving abilities. A proactive and hands-on approach to management. The ability to build strong relationships with staff, service users, families and external professionals. A genuine passion for delivering high-quality, person-centred care. Commercial awareness and an interest in supporting service growth. Salary and Benefits Salary of up to £45,000 per annum, depending on experience. Performance-related bonus. Opportunity to lead and develop an established domiciliary care service. Ongoing training and professional development. Supportive management structure. Excellent opportunities for career progression. If you are an experienced Registered Manager looking for your next leadership opportunity within domiciliary care, we would love to hear from you.
Read more
Planning, Insight and Evaluation Manager
Government Recruitment Service - London
£44,241 to £44,241 a year
PermanentFull time
Would you thrive in a fast-paced environment, where you get to play a pivotal and highly visible role coordinating planning, insight and evaluation across government communications? DfT is a high-profile department at the heart of UK government. We work with agencies and partners to support the transport network that helps businesses and gets people and goods travelling around the country. We plan and invest to make journeys better. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DFT Central – Home | Civil Service Careers This is an exciting opportunity to join the Department for Transport (DfT) communications team, in a role supporting the planning, insight and evaluation function, which sits at the heart of everything we do. Your role as a Planning, Insight and Evaluation Manager will be interesting and varied, with responsibility for coordinating the department’s communications activity across our low and no cost priority campaigns and our wider business as usual work. You will lead on short and long-term planning, working with teams across DfT and beyond to ensure our communications land at the right time, with the right audience and with maximum impact, and align with the Government’s overall communications strategy. You will also support colleagues to ensure our communications are insight-led and properly evaluated as part of a continuous cycle of learning, managing audience research, social listening and evaluating communications activity. Your responsibilities will include, but aren’t limited to: Leading the implementation and continuous improvement of the department’s communications planning and evaluation cycle, ensuring plans for announcements and campaigns are grounded in insight and learnings from the outset and that impact is consistently measured. Supporting the coordination of departmental communications activity, commissioning colleagues for input across products and attending regular planning meetings as well as tracking developments in Parliament, cross-government activity and emerging issues, to ensure our announcements are reflected within wider government plans. Generating communications insight from a wide range of sources, including by commissioning bespoke research projects (quantitative and qualitative) and using online news and social media monitoring tools to build real-time audience insight to inform live activity and future planning. Supporting innovation across the communications function, including automating planning and evaluation products and using AI to improve agility in monitoring breaking news, ensuring innovations are themselves evaluated so learnings can be scaled or discarded. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Read more