Guest Services Manager
IHG Hotels & Resorts - London
PermanentFull time
At InterContinental London Park Lane, we are currently looking to for Guest Services Manager to join our team. Welcome to InterContinental London Park Lane Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine. Our Guest Services Manager supports the Front Office Manager to ensure a guest is met with a genuine welcome and that their needs are attended to throughout their stay. We believe that a stay at InterContinental London Park Lane is an original luxury experience that offers guests the finer things without the fuss. No detail is too small, and no request is too large. Guest Services Managers communicate both internally within Front Office and externally, both with the wider hotel team and immediate locale to ensure the guest experience is personalised and always exceeds expectation. To succeed as our Guest Services Manager, you will have: Front Office duty management and team leadership experience for 2+ years in a property of comparable size, standard and complexity. Proven track record of delivering luxury service, and ability to solve complex problems. Ability to work in a diverse team environment, including leading others to ensure overall departmental and hotel success. An awareness of market trends and the ability to implement new initiatives. Good understanding of systems to support driving results including Opera, HotSOS and Microsoft suite. If you think this sounds like you, we would love to hear from you! What’s in it for you as our Guest Services Manager: We are part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies, with a portfolio of 19 brands worldwide - which means global opportunities! Our Guest Services Manager enjoys a range of benefits including £45,512.61 Per annum plus service charge, paid overtime and other great IHG perks! 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. We provide every employee company sick pay and life insurance. Free meals on duty Professional career development with our IHG Leadership programs Amazing discounts for our hotels and restaurants around the world 50% discount in our F&B outlets Discounts from over 15,000 stores – all the way from retail to cinema Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few! Most importantly, we’ll help you grow and develop you as an individual and inspire incredible. At InterContinental London Park Lane, our ambition is to define our unique culture. The kind of culture that inspires you to be all you can be. An invitation to tap into your unique personality to deliver and achieve incredible things. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow and push what is possible. The promise of a personal and professional journey A place where everyone can belong and feel part of something bigger. We are open 7 days a week 365 days a year and need people to work a range of shifts and days. Please click ‘apply’ now! You must meet the legal requirements to work in the UK. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law . Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Dementia Care Manager
Avery Healthcare Group - Barnet
£17 to £17 an hour
PermanentFull time
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Dementia Care Manager at Barnet Grange Care Home in Barnet. If this sounds like the place for you, we’d love to hear from you! ABOUT THE ROLE Your focus as a Dementia Care Manager will be to be responsible for the overall management of the Dementia Community, implementing and embedding the company’s dementia care strategy and managing resources within a given budget. Other responsibilities will include: Ensuring that the plan care day is accurate and reflected in the care needs summary and that the resident/relative identifies needs and preferences. Ensure all information is integrated into a person-centred care plan. Building caring relationships with residents and families, liaising with them sensitively and appropriately. Act as an advocate for the residents' best interests, appropriately managing conflict. Working closely with the Activities Team to ensure the development of meaningful activities for residents with Dementia. Support and set expectations for the care team's participation in these activities. Promoting a culture that enables residents to maximise their capabilities, optimising their independence and enhancing their quality of life. ABOUT YOU To succeed in your application, you must live our values of caring, support, honesty, respect, and accountability in all you do. Our ideal candidate must have: A minimum of three years’ experience in a similar role, working within a fast-paced environment. Comprehensive understanding of CQC standards and requirements. Industry-relevant qualifications. Knowledge of care services businesses and the UK health and social care market. ABOUT AVERY At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
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Front of House Manager
RBH Hospitality Management Ltd - London, England
PermanentFull time
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us! OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! A DAY IN THE LIFE OF A FRONT OF HOUSE MANAGER AT OUR HOTEL What you'll be doing.. Lead the front office team to deliver outstanding guest service, ensuring every guest feels valued and welcomed Address guest needs promptly and professionally, building lasting impressions and guest loyalty Oversee daily front office operations, including check-in/out processes, room assignment accuracy, and seamless billing, with a focus on efficient processes to minimize wait times and uphold high service standards Recruit, train, and mentor front desk staff to create a positive, collaborative environment; conduct regular training sessions to maintain service standards and empower team members to handle guest inquiries confidently Act as the primary contact for guest concerns, handling complaints with empathy and efficiency, and collaborating with other departments to ensure smooth operations and guest satisfaction Manage front office budgets, control expenses, and participate in financial forecasting, overseeing cash handling and monitoring accounts receivable for accuracy and compliance Maintain records of occupancy, rates, and guest profiles, preparing daily, weekly, and monthly reports, and share insights with senior management Motivate the team to achieve upselling targets by suggesting room upgrades and additional services; collaborate with sales and marketing teams to promote hotel packages and local partnerships Ensure front desk operations comply with hotel safety standards, oversee emergency procedures, and maintain a secure environment for guests and team members What We Need from You: A minimum of 1-2 years of front desk experience in a supervisory or management capacity within the hospitality industry, ideally in a hotel setting Proven record of effectively leading a team, building positive dynamics, and coaching for performance Exceptional communication and interpersonal skills, with a passion for delivering high-quality guest service and resolving issues professionally Strong organizational abilities to manage daily operations and administrative tasks efficiently Familiarity with budgeting, forecasting, and financial reporting, along with knowledge of cash handling, accounts receivable, and basic accounting principles Proficiency in front desk and property management systems (PMS), such as Opera or similar, along with a working knowledge of Microsoft Office Suite Resourceful, solution-oriented, and comfortable making decisions under pressure Flexibility to work evenings, weekends, and holidays as needed to meet the demands of the hotel industry EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
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Assistant Management Accountant
NHS Jobs - London
£38,488 to £46,852 a year
ContractFull time
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. The post holder will be based at UCLH CRF based across two CRF sites as required and based on needs. Ensure that any internal recharges required are carried out on schedule and together with the JRO finance teams, maintain / update the Trusts General Ledger system to accurately reflect the financial position of the CRF. Support CRF Finance Manager in all aspects of financial management, including preparation of planning and reports and optimization of budgets and resources. Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
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Supply Chain Manager
Kier Group
PermanentFull time
We're looking for a Supply Chain Manager to join our London & Thames Valley team based in Chiswell Street. Location: Chiswell Street, London (supporting across the London & Thames Valley business)Hours: 37.5 per week We are unable to offer certificates of sponsorship to any candidates in this role. We're seeking an experienced Supply Chain Manager to provide strategic leadership across our supply chain and procurement function. This role is key to ensuring goods, materials, services, and information move efficiently from suppliers to customers whilst balancing cost, speed, quality, and risk. Working primarily in a strategic capacity rather than purely operational, you'll contribute to business growth, sustainability, resilience, and day-to-day supply chain management within a complex urban logistics environment. What will you be responsible for? As a Supply Chain Manager, you'll be working within the Commercial team, supporting them in delivering strategic supply chain excellence. Your day-to-day will include: -Providing strategic leadership across end-to-end supply chain and procurement, ensuring optimal balance between cost, service excellence, and risk management -Leading category management and sourcing strategies aligned with organisational priorities, commercial objectives, and sustainable procurement goals -Establishing and maintaining strategic supplier partnerships through robust relationship management, commercial negotiation, and contract governance -Leading supply chain transformation initiatives including process optimisation, digital procurement improvements, and sustainability programmes -Developing and inspiring a high-performing team, fostering accountability, collaboration, and professional development across the function What are we looking for? This role of Supply Chain Manager is great for you if: -You're CIPS qualified or equivalent with significant procurement experience in building products, preferably gained in construction or civil engineering -You have a demonstrable track record of best-in-class supply chain delivery with strong negotiation skills and national supplier management experience -You're a skilled communicator with experience managing stakeholders at director level and across operational teams -You have proven experience in portfolio and contract management, including vendor management, performance reporting, and category management principles -You're a collaborative influencer experienced in navigating complex client, supply chain, and stakeholder landscapes within a large organisation We're all about finding potential here at Kier, and transferable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier.
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Construction Programme Manager
NHS Jobs - London
£88,250 to £100,355 a year
ContractFull time
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.Come and be a part of the best NHS trust in England to work for, according to our staff** UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
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Research Data Manager
NHS Jobs - London
£38,488 to £46,852 a year
ContractFull time
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
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Senior Programme Manager
Government Recruitment Service - London
£60,732 to £71,296 a year
PermanentFull time
Would you like to help deliver programmes that drive economic growth, unlock investment and create opportunities across the UK? Could you contribute to major events that showcase UK business, innovation and trade on the global stage? Are you interested in supporting complex programmes that drive innovation, strengthen critical infrastructure, enable emerging technologies or transform the way government delivers its priorities? If so, the Project Delivery Expertise Pool (PDEP) could be the opportunity you're looking for. The Department for Business, Innovation, Science and Trade (BIST) is the UK government department driving economic growth. We help businesses to invest, expand and export, creating jobs, opportunity and prosperity across the UK. Project delivery is central to turning strategic ambition into tangible outcomes that support businesses, communities and citizens. At the heart of Department’s Project Delivery Division is the PDEP which brings together a dynamic community of project delivery professionals who provide flexible delivery expertise across the department's priorities. As a member of the Pool, you could work across a diverse portfolio of projects and programmes that help deliver the department's objectives. The portfolio spans a broad range of activity, including business and trade, investment, economic growth, innovation, technology, science, major events, place-based development, infrastructure and organisational transformation. Projects vary in scale, complexity and stage of delivery, providing opportunities to contribute across the full project lifecycle, from early development and mobilisation through to implementation, assurance and benefits realisation. The Pool provides the expertise, leadership and delivery capability needed to respond flexibly to changing business needs and support successful delivery where it matters most. Working across a variety of assignments, you will have the opportunity to apply and develop your project delivery skills, collaborate with a diverse range of stakeholders, and contribute to outcomes that have a real impact. This is an exciting opportunity for an experienced, ambitious and motivated project delivery professional to join BIST's Project Delivery Expertise Pool and contribute to the successful delivery of departmental priorities to support businesses and build economic growth across the UK. As a Senior Programme Manager within the Project Delivery Expertise Pool, you will lead critical and complex projects and programmes that deliver high value outcomes for the Department. You will be deployed across a variety of initiatives, taking responsibility for shaping delivery strategies, defining scope, guiding multidisciplinary teams to deliver agreed outputs within time, cost and quality constraints. You will use a blend of programme leadership, analytical capability and structured delivery methodologies including Agile, to break down complex problems and design effective solutions. The role involves leading business case development, managing budgets, setting delivery methodologies, implementing appropriate governance and ensuring benefits realisation is achieved. You will engage senior stakeholders, manage risks and issues, organise assurance reviews and champion change management. As a senior leader, you will set delivery expectations, provide coaching and guidance to project teams and ensure strong performance, accountability and timely reporting against programme objectives. You will be expected to operate confidently in environments with a high level of ambiguity, using sound judgement to shape direction, clarify priorities and maintain delivery momentum. Due to the nature of the Project Delivery Expertise Pool, there may also be occasions where pool members are required to step into other project delivery roles to support departmental priorities. Key responsibilities include but are not limited to : Lead programme delivery to achieve agreed outcomes, setting delivery strategy, analysing issues and ensuring work is delivered to time, cost and quality standards. Provide day-to-day management and leadership of programme teams, establishing programme structures, delivery methodologies and managing transitions between phases. Initiate projects by defining scope, engaging key stakeholders, producing delivery plans and ensuring resources and governance arrangements are in place. Develop and maintain Business Cases, budgets and Benefits Realisation Strategies, tracking delivery against expected outcomes. Conduct stakeholder mapping and develop engagement strategies, ensuring effective communication and collaboration with internal and external partners. Identify, monitor and manage programme risks and issues, escalating appropriately and proposing mitigating actions to safeguard delivery. Support governance and assurance activity, organising reviews (including gateway reviews), acting on recommendations and ensuring effective decision-making forums operate. Provide coaching, guidance and support to programme teams; set clear performance expectations and translate programme vision into delivery objectives. If not currently held, you will be supported in achieving Government Project Delivery Accreditation at Foundation level or above.
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Technical Services Manager
Fawkes & Reece - East London, London
£85,000 to £90,000 a year
PermanentFull time
Technical Services Manager - Commercial fit-out - Central London - c£85k + package An award-winning office interiors company established more than 50 years ago are currently recruiting a Technical Services Manager to deliver multi-million pound M&E packages on Commercial D&B, Refurbishment and fit-out projects in and around Central London. Throughout their history, they have worked on a number of high-profile projects and continue to win projects for the future. Due to continuous growth within the business, they are currently looking for a Technical Services Manager. The ideal candidate will ideally have experience providing fit-out services across the Commercial sector with particular emphasis on the Office and Commercial Banking sectors. Responsibilities Include: Method Statements and Risk Assessments. Permits to work. Overseeing the installation of mechanical & electrical programmes on site. Attending client meetings. Management of outside contractors If you would like to find out more information about this vacancy, please contact Steve Snelling at Fawkes and Reece London
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Engineering Services Manager
CBW Staffing Solutions Limited - London, London
£70,000 to £70,000 a year
PermanentFull time
Engineering Services Manager – Blue Chip Building – City of London - 70K Would you like to work at a truly unique building based in the heart of the City of London? Have you got a proven track record with the technical facilities and maintenance services industry? If so please read on... An excellent opportunity has arisen to join one of the UK's leading companies in the facilities industry. They currently maintain a number of prestigious contracts across the main cities in the UK and are looking for a Engineering Services Manager to work on a high profile contract based in the heart of London's financial district, close to Liverpool Street. The building itself houses a well known law firm and offers a totally different working environment, housing state of the art technology and really is a unique place to work. The Engineering Services Manager role will be responsible for managing the on site maintenance team, making sure that the M&E services are delivered to a high standard and with minimal disruption to the building. Duties of the role will include the following: - Managing the on site maintenance team of three engineers, an admin and an apprentice. - Manage all technical issues across the building in relation to ongoing maintenance works. - Issuing permits to work - Manage agreed KPI and SLA’s. - Responsible for managing the company’s H&S and environmental performance on site. - Plan and implement shutdowns - Management of reports. Applicants for this role must be able to demonstrate the following: - Qualified in electrical or mechanical engineering discipline; C&G, HNC, HND or higher. - Strong understanding of building management systems. - Strong technical engineering understanding. - Previous experience of managing contractors. - Experience of service delivery in high profile commercial environments. - Ability to communicate both verbally and in writing with all levels of staff and clients. - Ability to manage and prioritise a demanding and varying workload.
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