Employee Relations Manager
Web Recruit Ltd - SW17 7BQ
from £55,000 a year
On-sitePermanentFull time
Employee Relations Manager (10143) Join the People & Culture Team as a Employee Relations Manager! Job description An exciting opportunity to join Certitude as a Employee Relations Manager as we continue to grow. Salary: £55,000 per annum Hours: 37.5 hours Job Type: Permanent, Full-time Location: Balham, hybrid role including across Certitude locations Benefits - A stimulating work environment full of opportunities to learn and develop - 25 days annual leave + bank holidays & enrolment onto a pension scheme - 24-hour Employee Assistance - Paid Enhanced DBS - Eye care voucher - Travel to work loan - Salary sacrifice schemes available: Cycle to work Scheme, Gym Membership & Tech Purchase About the role The Employee Relations Manager is responsible for leading and embedding a proactive employee relations strategy that promotes a culture of early resolution, fairness, accountability, and positive workplace relationships across the organisation. The role holder will manage a team providing expert employee relations and policy advice to colleagues, managers and leaders, ensuring consistent application of employment legislation, organisational policies, and best practice. A key focus of the role is to shift the organisation from a reactive case management approach to a preventative and resolution-focused culture, where concerns are addressed early, informally where appropriate, and with a strong emphasis on restoring working relationships. Duties will include: - Lead the development and implementation of a positive employee relations framework that promotes early intervention, informal resolution and constructive problem-solving across the organisation - Champion a culture where managers are empowered and accountable for managing people issues effectively, confidently and consistently - Manage the day-to-day operational activity of the Employee Relations team - Lead the review, development and implementation of people policies and procedures to ensure legal compliance, operational effectiveness and alignment with organisational values, and ensure they reflect current legislation and best practice - Design and deliver training, workshops and guidance materials that strengthen manager capability in handling employee relations issues - Coach managers to confidently address performance, conduct, attendance and workplace relationship concerns through effective conversations and early intervention - Provide advice to colleagues, leaders and managers regarding changes in employment law and the potential implications for organisational policy and practice - Partner within the People Team, and across the organisation, to identify workforce challenges and develop practical people solutions that improve organisational effectiveness and employee experience - Support organisational change programmes by providing specialist employee relations expertise and ensuring compliance with legal and consultation requirements - Maintain expert knowledge of employment legislation, employee relations best practice and developments within the wider HR profession About you To be a Employee Relations Manager at Certitude, the following are essential: - Experience of managing and developing team members - Experience of leading employee relations functions within a complex organisation - Extensive experience managing complex and high-risk employee relations cases - Experience of working collaboratively with trade unions and employee representatives - CIPD Level 7 qualification or equivalent professional experience - Comprehensive and up-to-date knowledge of UK employment law - Ability to communicate confidently with employees, managers and senior leaders To read more about the role and the full person specification, please select the apply button and locate the link on the left of the page, titled ‘Job Description and Person Specification’. About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude. Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours. Do you want to be a Employee Relations (ER) Manager at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification are available when you apply. If you have any questions, please email our team. All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Employee Relations, ER, People Team, HR, Manager, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP, Community Support, Third Sector, Adult Social Care, Mental Health, Support Living, Health & Social Care.
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CRM Marketing Manager
National Theatre - London
from £35,000 a year
On-sitePermanentFull time
We are looking for a CRM Marketing Manager to join the National Theatre's Marketing team. The CRM Marketing Manager is responsible for the delivery and optimisation of CRM strategies for National Theatre at Home, ensuring that the streaming platform continues to engage and cultivate audiences according to its business objectives, while remaining at the cutting edge of email marketing trends and best practices.
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Programme and Events Manager
Vision Redbridge Culture & Leisure - Ilford
from £35,541 a year, pro rata
On-sitePermanentPart time
We are looking for an experienced and creative Programme & Events Manager to join our team at Valentines Mansion and Gardens. As Programme & Events Manager, you will: Develop and deliver a varied programme of events and activities throughout the year. Create engaging experiences that bring the history and story of Valentines Mansion to life. Support the development of the Mansion as an arts, cultural and heritage destination. Identify opportunities to increase visitor numbers, generate income and secure external funding. Lead on funding and grant applications to support programmes and activities. Manage event and activity budgets, ensuring effective monitoring and value for money. Work with Marketing colleagues to promote the Mansion, events and activities, including through social media. Manage the safe delivery of events, including risk assessments, licensing and health and safety requirements. Coordinate and support staff, freelancers and volunteers involved in events and activities. Work with colleagues, partners and community organisations to strengthen the Mansion's cultural offer. Gather visitor feedback and use this to help develop and improve future programmes.
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Customer Care Manager
Laundry hub ltd - London
from £38,700 a year
On-sitePermanentFull time
We are seeking an experienced Customer Care Manager to manage our day-to-day customer service operation and support the continued growth of the business. The successful candidate will oversee customer enquiries, booking support, complaint resolution, collection and delivery coordination, customer-service standards and performance reporting.
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Nursery Deputy Manager
Flow Recruitment Ltd - W9 2LF
from £37,876 a year
On-sitePermanentFull time
Are you passionate about early childhood education and looking for a role where you can make a significant impact? This is your chance to join a leading ethical childcare provider that is dedicated to offering children an amazing educational experience from birth to pre-school. With a nationwide presence and a commitment to investing in both people and facilities, this role promises a fulfilling career where your contributions will be highly valued. As a Nursery Deputy Manager, you will play a pivotal role in shaping the future of young minds. Imagine working in a stimulating environment where every day brings new opportunities to inspire, excite, and challenge both children and colleagues. This role offers a flexible working week of 4 or 5 days, allowing for a balanced work-life schedule. Key duties and responsibilities: - Create a safe, welcoming, and stimulating environment that promotes children’s learning. - Manage the day-to-day running of the nursery, ensuring outstanding standards of care and education. - Meet all objectives and nursery targets with a focus on both commercial success and people development. - Support the Nursery Manager in managing the nursery team, handling conflict resolution, and fostering professional development. - Deputise in the absence of the Nursery Manager. - Uphold and celebrate diversity while maintaining minimum operating standards. - Inspire and motivate colleagues to deliver exceptional childcare and education. Skills and experience: - Proven experience in a similar role within a nursery setting. - Strong leadership and management skills. - Excellent communication and interpersonal abilities. - A passion for early childhood education and child development. - Ability to work effectively in a team and independently. - Relevant childcare qualifications are essential. - Experience in managing a team and handling conflict resolution is desirable. This role not only offers the chance to work in a rewarding and dynamic environment but also comes with great benefits, including childcare discounts, money off shopping, and holiday vouchers. Take the next step in your career and make a difference in the lives of children. Apply now to become a Nursery Deputy Manager and join a team that values your skills and dedication. Your journey towards a fulfilling and impactful career starts here.
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Deputy Premises Manager
eTeach UK Limited - Stanmore, Greater London
Grade 5, £31,593 - £34,194 per annum
On-sitePermanentFull time
About us and the roleWe are seeking a dedicated Deputy Premises Manager to support the delivery of a safe, well-maintained and welcoming environment at Avanti House Secondary School.Working closely with the Site Manager and colleagues across the school, you will play an important role in overseeing day-to-day premises operations, coordinating maintenance and supporting our premises and cleaning teams. You will also help ensure that the school meets the required health and safety and compliance standards, while supporting contractors and responding effectively to maintenance and operational needs.With your practical approach, strong organisational skills and facilities management experience, you will help create an environment where pupils and staff can learn, work and thrive.This is an excellent opportunity to take on a varied and rewarding role where your contribution will have a direct impact on the smooth and effective running of the school.This is an exciting opportunity to join a fast-growing Multi Academy Trust with schools based in London, the midlands and the Southwest of England. All Avanti schools provide pupils with an outstanding education rooted in the inclusive and distinctive Avanti Schools ethos of educational excellence, character development, and spiritual insight.What will you do?Support the Site Manager in overseeing the day-to-day maintenance, cleanliness, safety and smooth operation of the school premises, ensuring the environment is safe and fit for learning.Coordinate and supervise Premises Officers, caretaking and cleaning teams and external contractors, ensuring work is completed efficiently, safely and to a high standard.Carry out regular inspections and daily, weekly and monthly checks, identifying maintenance, repair and improvement requirements and supporting the delivery of planned maintenance schedules.Support the management of maintenance budgets, contractors, health and safety compliance and digital estates systems, ensuring resources are used effectively and records are maintained accurately.Work closely with the Site Manager, Principal, Business Support Manager and wider school community to respond to premises-related needs, emergencies and lettings requirements. Why should you apply Avanti exists to help each person become a well-rounded human being through intellectual, moral and spiritual growth, and so make the world a better place.You will be working in a fantastic environment, with:Great opportunities for professional developmentLGPS pension scheme (subject to eligibility)O2 discounts, Specsavers corporate eye test vouchersEligible for NUS Card and CSSC membershipWell-being programs (retreats, yoga, wellness apps)Cycle-to-work SchemeWhat are we looking for?Experience in a facilities management role.Experience managing a team, including cleaners and caretakers.Strong knowledge of health and safety regulations and other relevant legislation.Understanding of Health and Safety and security issues.Strong organizational skills, with the ability to prioritize tasks effectively.Commitment to the safeguarding and welfare of all studentsPlease view the full Job Description for more information on the responsibilities and essential criteria required for this role..Further informationPre-employment checksAvanti Schools Trust is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share this commitment. All successful candidates are required to have an Enhanced DBS check unless internally appointed and still within the cycle of DBS re-checks.Any appointment subsequently made will be subject to the receipt of satisfactory references and other pre-employment checks.Diversity and InclusionWe want to make sure we are attracting the widest possible range of people and ensure that they are accepted, understood and treated equally when they work here. This means we will work hard to understand that each employee is unique and ensuring that individuals or groups are not treated differently or less favourably on the basis of specific characteristics. Such characteristics include (but are not limited to) age, disability, gender including transgender, race, religion, sexual orientation, marital status, and how the school supports pregnant women and new parents.
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Assistant Floor Manager
Hospitality & Catering Solutions
£42,000 to £44,000 a year
On-sitePermanentFull time
Job Title: Assistant Floor Manager Our client is a vibrant two‑level British restaurant and late‑night venue located in central Canary Wharf. The main dining room accommodates 250 covers per service and highlights exceptional British cuisine, while the upper floor offers a contemporary lounge for drinks and late‑night experiences. With engaging entertainment, a menu of bespoke in‑house beverages, and a spacious, lively setting, the venue delivers a memorable experience throughout the day and into the night. Assistant Floor Manager Benefits: • Competitive salary of £42,000–£44,000 per annum • Supportive management team and a stable, friendly working environment • Free meals provided while on duty • Only a 5‑minute walk from Canary Wharf station • 48‑hour working week • Wages paid every two weeks • Warm, welcoming ambiance within a professional, well‑structured operation • Company pension scheme • Excellent opportunities for development and progression into senior management roles • Assistant Restaurant Manager requirements: Assistant Floor Manager Requirements: • An influential, reliable, and experienced Floor Manager with a background in high‑end restaurants and late‑night venues. • Strong leadership skills, with the ability to motivate teams, drive standards, and take initiative during busy services. • Must live within a practical commute to Canary Wharf, as the role involves late finishes. • Well‑presented, hardworking, and confident in English, with the ability to upsell, communicate clearly with guests, and lead a team of waiters through fast‑paced services.
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Deputy Production Manager
National Theatre - London
from £41,647.48 a year
On-siteContractFull time
We are looking for a Deputy Production Manager to join the National Theatre's Production team. As part of the Production Management team, Deputy Production Managers support Production Managers with the smooth delivery of NT productions at the Southbank site and beyond
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Assistant Manager (Bexley)
ellenor - Bexley
£14,910.60 to £14,910.60 a year
On-sitePermanentPart time
Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you! As an Assistant Manager, you’ll have a background experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers. ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more. Key Responsibilities of the role include: • Collaborating with the Retail Cluster Manager and Head of Retail to run the shop • Ensure your team is delivering as per the strategic plan and in line with company policies and procedures • Monitor and evaluate the performance of the shop • Oversee retail property management matters, ensuring compliance and maintenance of property databases For informal enquiries please contact 01474 320007 Application deadline: 16 October 2026 UK Immigration: ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
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Deputy Nursery Manager
Willing Care Recruitment Limited - Hounslow
from £33,500 a year
On-sitePermanentFull time
Deputy Nursery Manager – Level 3 Up to £33,500 per year | 40 Hours per Week Childhood should be full of opportunities to play, discover, experiment and experience something new. This nursery has built its approach around exactly that – providing child-centred care and education that helps children develop the skills and confidence they’ll need for all the adventures still to come. Learning is brought to life through play and meaningful experiences, giving children the freedom to follow their interests, develop independence and learn about the world around them in ways that feel natural and exciting. As Deputy Nursery Manager, you’ll help ensure this approach is reflected throughout the setting. Working alongside the Nursery Manager, you’ll provide strong day-to-day leadership, support the practitioner team and maintain consistently high standards across care, education and safeguarding. What You’ll Receive • Salary up to £33,500 • Discounted childcare • Annual leave increasing with service • Your birthday off • Funded training and development • Opportunities for career progression • Pension scheme Helping to Lead the Nursery • Work closely with the Nursery Manager to support the smooth day-to-day running of the setting • Provide visible and approachable leadership across the nursery • Support practitioners to deliver engaging, play-led learning experiences • Ensure children's individual interests, needs and stages of development influence everyday practice • Help create an environment where children can build confidence, independence and a positive attitude towards learning • Maintain high standards across safeguarding, health and safety and regulatory compliance • Support staff deployment and ensure appropriate ratios are maintained • Coach and develop practitioners, providing guidance and feedback when needed • Support observations, assessments and planning across the nursery • Build positive relationships with parents and families • Step up to lead the setting confidently when the Nursery Manager is absent All appointments are subject to safer recruitment requirements, including an enhanced DBS check, satisfactory references, and verification of the right to work in the UK, in line with safeguarding responsibilities. Reference: WILL261611/SM
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