Band 5 Front of House Manager | Royal Free London NHS Foundation Trust
Royal Free London NHS Foundation Trust - Edgware
£36,943 - £44,900 per annum inclusive of HCAS
ContractFull time
Operationally manage allocated front of house reception teams. Work in partnership with the Outpatient Matron to ensure both nursing and administration resources and structures deliver optimum patient flows in the main outpatient area, making recommendations to the Operations Manager on workforce allocation and skill mix. Train, support and performance manage allocated staff to ensure Trust Cerner Outpatient operational processes are embedded in staff practice Ensure that the Trust delivers excellent outpatient care by supporting implementation of a rolling customer care training programme for all reception staff and performance management against these standards and maintenance of clean and presentable outpatient waiting and clinical areas in main outpatients. Please note that this role does not meet the requirements for sponsorship under the Skilled Worker visa route. Sponsorship is therefore not available for this position. Applicants who require visa sponsorship to work in the UK are advised not to apply, as we will be unable to provide sponsorship for this role'. ****Previous applicants need not apply as will not be invited to interview**** Adhere to roles and responsibilities of Band 5 Front of House Manager Operationally manage allocated front of house reception teams. Work in partnership with the outpatient nursing colleagues to ensure both nursing and administration resources and structures deliver optimum patient flows in the outpatient area, making recommendations to the Service Manager on workforce allocation and skill mix. Train, support and performance manage allocated staff to ensure Trust Cerner Outpatient operational processes are embedded in staff practice 'The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link https://www.royalfreelondonjobs.co.uk/ Please see the attached Job Description document which will provide a more detailed description of role and main responsibilities. This advert closes on Tuesday 13 Oct 2026
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Office & Data Manager FIND Team | South London and Maudsley NHS Foundation Trust
South London and Maudsley NHS Foundation Trust - Croydon
£36,943 - £44,900 Per annum inclusive of HCAS
PermanentFull time
This is an exciting and unique opportunity to join the newly developed Forensic Intellectual and Neurodevelopmental Disabilities (FIND) Community Team in South London and Maudsley (SLaM). The FIND Team will provide safe transition for inpatients discharged from the inpatient Forensic Services to the community providing specialist assessment, treatment and consultation to the Forensic Service in order to ensure a smooth, safe and clinically justified pathway to individuals with mental illness, offending history and learning disability with or without neurodevelopmental disorder. The three forensic services of SLaM, South West London and St Georges( SWLSTG), and Oxleas together comprise the South London Mental Health and Community Partnership (SLP). The SLP’s overarching goals centre on bringing care closer to home, improving patient pathways and outcomes by delivering excellent care in better environments. The SLP has a track record of delivering highly effective, clinically informed service developments in order to better meet the needs of service-users. The FIND provision is one such development and the SLaM FIND Team will therefore work closely with the FIND Teams in each of the other Trusts in order to expedite service-user’s transition through inpatient settings to community provision. The post holder will be a key point of contact to the offices of the FIND team from a wide range of people both within and outside the organisation. It requires a high level of discretion and the ability to work unsupervised and to take the initiative. The role will require preparing for and attend team and external meetings, stakeholder meetings, various workshops and sessions, taking minutes and following up on actions. The post holder with need excellent IT literacy and an ability to work effectively, utilising Office 365 is necessary. The post involves coordinating office supplies, maintaining offices and assisting in the administration of resources. The post requires someone who is articulate, personable, motivated, methodical, well organised and able to work under pressure. The post requires someone who can be forward thinking in the approach to work, paying close attention to detail and with a proactivity while working in a fast- paced environment. An ability to communicate with a wide range of people at different levels both within and outside the Trust is essential. The post holder will provide administrative and data management support to the MDT. Support the co-ordination of the service, validating and submitting mandatory patient and activity data, as required. The MDT team is a team of multi professionals with specialist skills and experience with the client group. South London and Maudsley NHS Foundation Trusthas a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark. We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’. We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers. The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust. · Hold, update and maintain officeprocedures. · Record monthly sickness and leave for assigned staff on the electronic rostering system, finalising theroster. · Manage the stationery stock and requirements for the office. · Administrate room bookings of a suite of rooms, including ensuring rooms are maintained and setupappropriately. · Co-ordinate maintenance and repairs of the FIND team office. · Co-ordinate replacement or upgrade of officehardware. · Provide induction packs for new members of the FIND team, including ITaccess. · Processing of invoices, liaising with commissioners of services and the Procurement department. · Carryoutfireand health andsafetychecksasrequired, liaisingwithFireWardensandHealthandSafety. · Co-ordinating the return of IT hardware from leavers on behalf of members of the FIND team. This advert closes on Tuesday 13 Oct 2026
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Children's Social Care Occupational Therapy Manager | Croydon Health Services NHS Trust
Croydon Health Services - Croydon
£63,665 - £70,887 p.a incl HCAS outer
ContractPart time
· To be responsible for the day to day running of the Social Service Children’s Occupational Therapy service within the integrated Occupational Therapy service. · To provide a highly specialised and advanced standard of Occupational Therapy assessment, management, treatment and advice for a caseload of children with a wide range of developmental difficulties and/or disabilities, a high proportion of whom may have complex and/or multiple pathologies. • Responsible for the operational management and professional leadership of the Children’s Occupational Therapy Service and its therapy staff, with delegated responsibility to ensure that performance and budgetary objectives are met. • To be a highly visible and proactive leader acting as a clinical resource and ensuring the sustained delivery of high standards of therapy care and service delivery. • To be responsible for exploring current practice, identifying areas for development, and planning the appropriate change using current evidence to evaluate outcomes. • To be responsible for the quality of the environment in which therapeutic interventions are delivered and lead on facilitating changes which improve the service users’ experience. · To play a key operational role and maintain a proactive approach to the management of demand, capacity and activity in order to meet organisational, contractual and service users’ objectives. • To ensure that services comply with national and local policy and legislation. • To maintain a 40% clinical caseload and 60% managerial duties • Managing Social Care waiting lists • Managing equipment budget and send monthly reports to Croydon Council budget holder and Croydon council finance team. • Screen adaptation request and be part of equipment and adaptation panels. • Supporting with upcoming SEND inspection • Manage complaints • Complete line management and clinical supervision • Managing staff sickness & appraisal • KPI monitoring and attendance of commissioning meetings • Attendance and participation in development of Babies, Children and Young People’s strategic board. • Attendance of AHP Council meetings Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people. Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough. Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff. If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you. At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. ****** Please see the attached supporting document which contains more information about the role.****** This advert closes on Tuesday 13 Oct 2026
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Leadership and Management Consultant (Tri-Trust role) | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£58,133 - £65,261 pa inclusive
PermanentFull time
We're looking for an experienced and innovative Leadership & Management Consultant to join our pioneering Tri-Trust Leadership Team, working across Chelsea & Westminster Foundation Trust, Hillingdon Hospitals Foundation Trust & Imperial College Healthcare NHS Trust. This is a unique opportunity to work at scale, designing and delivering leadership and management development programmes that support more than 25,000 colleagues across three leading NHS organisations. You'll work alongside senior leaders, clinicians and People & OD colleagues to identify leadership challenges, design evidence-based learning solutions and create meaningful development experiences that help leaders navigate complexity, improve services and deliver outstanding care. From developing aspiring managers to supporting established leaders through organisational change, you'll play a key role in strengthening leadership capability across North West London. We're interested in collaborative, team focused people who combine learning and organisational development expertise with strong consultancy skills. You'll need: • Experience designing and delivering leadership, management, OD and learning programmes. • Excellent facilitation and stakeholder engagement skills. • A passion for evidence-based leadership development. • The confidence to influence and work effectively across professional boundaries. • A strong commitment to inclusion, collaboration and developing others. • Lead the design, facilitation and evaluation of leadership and management development programmes. • Create engaging face-to-face, virtual and blended learning experiences. • Facilitate workshops, leadership briefings, action learning and development events. • Build trusted relationships with stakeholders from frontline teams through to Executive Directors. • Use data, feedback and organisational insight to shape future learning priorities. • Help drive innovation in digital learning and modern leadership development approaches. • Support the delivery of a shared Tri-Trust leadership strategy while responding to local organisational needs. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Environmental sustainability Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. This advert closes on Wednesday 14 Oct 2026
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Clinical Trials Manager - Research & Development | East and North Hertfordshire Teaching NHS Trust
East and North Hertfordshire NHS Trust - Northwood
£39,959 - £48,117 per annum, plus 15% High Cost Area Supplement
ContractFull time
We are recruiting for a Clinical Trials Manager who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. We are looking for an enthusiastic and energetic individual with a clear understanding of issues relating to management of clinical research in the NHS to join our Clinical Oncology Research Team at Mount Vernon Cancer Centre The Trust is a member of the National Institute for Health Research, fully supports the Health Research Authority and is committed to fully implementing the UK policy framework for health and social care research. Previous experience would be highly desirable. At the heart of everything we do are our core values: Include, Respect,and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. The main purpose of the role is to support the clinical research team with all aspects of clinical trials administration, according to Good Clinical Practice (GCP), standard operating procedures (SOPs) and trust policies. The post holder will provide support to the Research Nurses and wider Clinical Research Team and undertake Management of Band 5 Snr Clinical Trial Coordinator(s). The post holder will be responsible for the administration of clinical trials from feasibility to archiving including (but not limited to): Responsible for the efficient and timely set up of clinical trials. Responsible for maintaining databases/spreadsheets and production of monthly progress reports on recruitment. Workforce planning to manage trial activity ensuring case report form completion and amendment processing meets internal and external deadlines. Oversee quality assurance of all trial related documentation in accordance with relevant legislation and guidelines. Working closely with the Head of Research and Research Governance Lead to ensure preparation for audit and inspections within assigned teams. At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: • The Lister Hospital, Stevenage • New Queen Elizabeth II (New QEII), Welwyn Garden City • Hertford County, Hertford • Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,314 and a maximum payment of £5,436 per annum pro rata. Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. This advert closes on Wednesday 14 Oct 2026
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Medicines Management Pharmacy Technician: Mental Health | North London NHS Foundation Trust
Camden And Islington NHS Foundation Trust - London
£36,943 - £44,900 Per annum, inclusive of Outer London HCAS
PermanentFull time
We have an exciting opportunity to join North London NHS Foundation Trust as a Band 5 Medicines Management Pharmacy Technician (MMPT), working at the heart of our inpatient pharmacy service. This is a varied, patient-facing role where you will work directly with patients and multidisciplinary teams to improve medicines safety and optimise treatment. You will have the opportunity to use and develop your skills in medicines reconciliation, patient consultation and counselling, discharge planning and medicines optimisation. The post is a cross-site role working across St Ann’s Hospital and Chase Farm Hospital, with an initial indicative allocation of 60% St Ann’s Hospital and 40% Chase Farm Hospital. You will be expected to work flexibly across NLFT sites according to service need, and the balance between sites may change in response to operational requirements and future service developments. The role may also develop into a rotational post across medicines management services and/or Trust sites as the service evolves. We are looking for an enthusiastic and proactive pharmacy technician who enjoys working with patients, takes ownership of their role and wants to contribute to the continued development of pharmacy technician-led services. No two days are quite the same. As an MMPT, you will: • Work directly with patients to understand their medicines and identify medicines-related issues. • Undertake medicines reconciliation and detailed medication histories. • Assess patients’ own drugs (PODs) and help ensure medicines are available when patients need them. • Provide high-quality medicines counselling and support patients to understand and manage their treatment. • Play an active role in discharge planning, including DMS referrals and improving continuity of medicines care after discharge. • Work alongside pharmacists and multidisciplinary teams to identify and resolve medicines-related problems. • Provide ward-based medicines management and promote the safe and secure use of medicines. • Use your accredited checking skills to support safe and efficient pharmacy services. • Work flexibly across Trust sites and provide cross-site support according to service need. • Support and develop pharmacy trainees and colleagues. • Get involved in audits, quality improvement, medicines safety and the development of new ways of working. Why choose to join the North London NHS Foundation Trust? We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart. Our Five-Year Strategy: 1. We will provide consistently high-quality care closer to home. 2. With our partners in North London and each borough we will ensure equity of outcome for all 3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care 4. We will be more effective as an organisation by pioneering research, quality improvement and technology. Why NLFT? • Transforming and creating a positive environment for our service users, staff and visitors. • We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. • We promote flexible working and support staff with a range of health and wellbeing initiatives. • NHS Discounts, generous annual leave allowance and NHS pension scheme • We have excellent internal staff network support groups. As an MMPT, you will provide a comprehensive, patient-centred medicines management and medicines optimisation service across inpatient and community mental health services. You will work autonomously within your scope of practice, taking responsibility for medicines reconciliation and medicines supply, proactively identifying discrepancies, resolving medicines-related problems and helping to reduce delays to treatment and discharge. Patient interaction is central to this role.You will speak directly with patients and carers about their medicines, undertake person-centred medicines consultations, provide tailored medicines counselling and support patients to understand and manage their treatment. You will also play an active role in discharge planning, medicines optimisation and DMS referrals, supporting safer transitions of care between hospital, community pharmacy and other healthcare services. Working closely with pharmacists and the wider multidisciplinary team, you will be an active and visible member of the clinical team, documenting interventions and escalating medicines-related concerns appropriately. You will contribute to medicines governance, accuracy checking, audit, quality improvement and medicines safety initiatives, while also supporting the education and development of trainees, pharmacy colleagues and other healthcare professionals. You will work flexibly to meet the needs of the pharmacy service, including providing reciprocal medicines management cover and supporting services across Trust sites as required. Above all, we are looking for someone who isproactive, patient-focused and enthusiastic about the evolving role of pharmacy technicians, and who wants to help us continue developing an ambitious, high-quality medicines management service. This advert closes on Wednesday 7 Oct 2026
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Fire, Health and Safety Manager | London North West University Healthcare NHS Trust
London North West Healthcare NHS Trust - Harrow
Per Annum Including High Cost Area Supplement
PermanentFull time
As part of a small team, the Fire, Health and Safety Managers are responsible for the efficient operation, planning and development of the Fire Safety Services and supporting the Health and Safety Team across the Trust, ensuring that these functions are carried out to nationally agreed and recognised standards for the benefit of patients, visitors and staff. An exciting opportunity has arisen for a suitably qualified, experienced and motivated Fire, Health and Safety Manager to join the Compliance, Fire and Health and Safety Team within the Estates & Facilities Directorate at London North West University Healthcare NHS Trust. As part of a small team, the post holder will be responsible for the efficient operation, planning and development of the fire safety services and support the health and safety services across the Trust, ensuring that these functions are carried out to nationally agreed and recognised standards for the benefit of patients, visitors and staff. The post will be covering all of London North West University Healthcare NHS Trust premises, with the post base split between Northwick Park & St Mark’s Hospital and Ealing Hospital. The post will be required to work and travel across all Trust premises. Reporting to the Associate Director of Estates & Facilities (Compliance, Fire and Health and Safety), the successful applicant will have extensive knowledge of and experience in all fire and health and safety matters, be highly motivated and organised with the ability to deliver advice London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. To view the main responsibility, please see the attached the Job Description and Person Specification. This advert closes on Friday 25 Sep 2026
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Private Patients - Service Manager | St George's University Hospitals NHS Foundation Trust
st georges nhs trust - London
£54,320 - £60,981 per annum pro-rata incl HCAS (inner London)
ContractFull time
The Private Patient - Service Manager, will be responsible for the effective delivery and performance, of private patient services acrossSt. George’s University Hospitals NHS Foundation Trust sites. Reporting to the Assistant General Manager, the post-holder will oversee all aspects of private patient activity; outpatient, inpatient and outlier service coordination, consultant engagement, administrative leadership, financial management, compliance, and service improvement. The post holder requires strong leadership, resilience and excellent communication skills. The role will ensure that private patient services are delivered to the highest standard of quality, efficiency, and patient experience, in line with Trust strategy and regulatory requirements. Acting with a high level of autonomy, the post-holder will manage complex operational challenges, and support the modernisation and growth of private patient services at St. George’s. The post will also play a pivotal role in service planning, performance reporting, and project implementation, and deputise for the Assistant General Manager when required. This is an exciting time to join the Private Patients Team at St. George’s as the Trust looks to expand its Private Patient offering and revenue, allowing reinvestment into frontline NHS Clinical Services. We are looking to recruit an experienced, innovative and strong leader. Possessing excellent communication and interpersonal skills, you will have with the ability to work well under pressure; meeting the challenges of working to deadlines and will be comfortable working with colleagues at all levels of the organisation. You will have excellent managerial skills and experience – someone who is positive and focused on delivering service excellence - and someone who can lead a team to achieve service change positively and effectively to deliver departmental and Trust strategic objectives. As the Private Patients Service Manager you will need to: • Lead the day-to-day operational management of the Private Patients Service. • Ensure delivery of efficient and effective private patient pathways across outpatient, inpatient and diagnostic services. • Maintain high standards of patient-centred care, customer service and operational performance. • Ensure services are responsive, accessible and aligned with agreed quality standards. • Develop and maintain effective operational procedures supporting booking, admissions, billing, pre-authorisation and discharge processes. You will need to demonstrate an understanding of the NHS and the current operational performance agenda and how performance and service delivery is managed across a large complex organisation. ***Please refer to the attached job description and job specification for more information*** St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. *********Please refer to the attached job description and job specification for more information********* This advert closes on Friday 25 Sep 2026
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Team Manager | South West London and St George's Mental Health NHS Trust
South West London and St Georges Mental Health Trust - London
£49,387 - £56,515 per annum inclusive of Inner London HCAs
PermanentFull time
We are looking for a clinically credible and operationally confident leader to join the new Crisis Access Hub as Band 7 Team Manager. This is a working Team Manager role within the Crisis Pathway Redesign Programme. The Hub provides telephone and electronic referral screening, prioritisation, signposting and onward routing across Kingston, Merton, Richmond, Sutton and Wandsworth. It does not provide face-to-face assessment, home visits or treatment. This is a Full Time, Monday-Friday 9am to 5pm role with the option of flexible working hours as our peak demand will be between 12-6pm. The post holder will provide day-to-day operational management of the Crisis Access Hub while also working clinically within the screening function. You will oversee safe staffing, demand, referral flow, escalation, performance and quality during shifts, while contributing directly to referral screening and pathway decision-making. You will monitor response to screening times daily, take action to support delivery of the 1-hour target, and use data, audit, incidents and feedback to drive improvement. You will line manage staff, support supervision and wellbeing, and ensure Band 6 and Band 7 practitioners work with clear roles and escalation arrangements. Unless expressly stated in the job advert this role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK. We are Proud to Belong at South West London and St George’s Mental Health NHS Trust. We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’. This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027. We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together.We are proud to co-produce and involve our local communities in all that we do. We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive. Come and join our inclusive teams and help our patients on their recovery journey. About our locations: The contractual base for the Crisis Access Hub is to be Springfield Hospital. The service will support referrals across Kingston, Merton, Richmond, Sutton and Wandsworth. This role requires both on site and remote work. Successful applicants must be able to conduct some elements of the role from home. Job description: The main core responsibilities of the role are to: • Provide day-to-day operational management of the Crisis Access Hub during shifts, including staffing, workflow, escalation and performance oversight. • Work clinically within the screening function, undertaking referral screening, prioritisation, signposting and pathway decision-making. • Monitor response to screening times daily and take corrective action to support achievement of the 1-hour screening target. • Line manage, supervise and support staff, including PADR, wellbeing, sickness absence, rostering, induction and development responsibilities. • Lead audit, quality assurance, incident learning, feedback review and service improvement activity, escalating unresolved clinical, operational or system risks to senior leads. The post holder will be expected to work in line with Trust values, policies and procedures, including requirements relating to safeguarding, confidentiality, equality and diversity, information governance, health and safety, and professional conduct. Use of Artificial Intelligence (AI) in job applications If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form. Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure. Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role. Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience. This advert closes on Wednesday 30 Sep 2026
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Data Manager / Research Assistant Psychologist | South London and Maudsley NHS Foundation Trust
South London and Maudsley NHS Foundation Trust - London
£34,186 - £37,389 per annum inclusive of HCAS
ContractFull time
This is a fantastic opportunity for a Data Manager / Research Assistant Psychologist for a Wellcome funded research study, SloMo2. SloMo is a digitally supported, cognitive-behavioural therapy for psychosis that improves fear of harm from others (or paranoia). The SloMo2 study is investigating if SloMo therapy can be delivered by real world clinicians, by conducting a clinical investigation of its implementation, effectiveness, and cost-effectiveness in three NHS Trusts. The postholder will join a friendly study team that is led Dr Amy Hardy. The post will be supervised by Dr Katie Taylor-Ryan, Study Coordinator and Dr Sarah Swan, Therapy Lead. The postholder will work alongside a lived experience researcher, and liaise with routine care psychological practitioners to facilitate data collection, promote uptake, and for provision of technical support. • To provide data management and reporting support for the SloMo2 study, ensuring data integrity and completeness. • To support research delivery in line with Good Clinical Practice through quantitative and qualitative data collection, safety monitoring, and Patient and Public Involvement. • To support SloMo as a therapy service through provision of technical support, liaison with therapists, and assistance to the Therapy Lead. • To contribute to team functioning and project management through effective communication, organisation, and use of supervision. South London and Maudsley NHS Foundation Trust(SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training. SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich. By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field. The postholder will be primarily responsible for managing and cleaning databases for the SloMo2 study, as well as producing reports for the team and regulatory bodies, as required. You will assist in the checking, cleaning, and quality maintenance of databases, working with the SloMo2 study team. Recruitment to SloMo2 commenced in October 2023 and has been successful to date, with plans to continue until March 2027. Therapy data collection will continue until September 2027. Tasks will include liaising with and assisting Research Assistant Psychologists and Therapy Leads with data entry, quality, and cleaning across the three study sites to prepare for the study ending. You should be enthusiastic about database management with relevant skills, and have a keen eye for detail. You will receive training in managing the existing study databases, and will be expected to develop processes to optimise data entry and management. You will be trained in Information Governance and have a good understanding of data integrity and confidentiality. The postholder will also assist in the running of the study in the South London & Maudsley NHS Foundation Trust, and there may be opportunities for therapy delivery dependent on previous experience. Tasks include liaison with multidisciplinary teams and therapists; study promotion; managing referrals; overseeing participant recruitment and informed consent procedures; data collection of quantitative (i.e. implementation, clinical, service use, technical and safety) and qualitative (i.e. service user experience of therapy) outcomes; and technical support. The postholder will join weekly group supervision with the Research Assistant Psychologists from other sites, regular line management supervision, and regular opportunities for reflection and learning with Lived Experience Researchers across sites. The postholder will be responsible for working in accordance with the National Institute of Health Research principles of Good Clinical Practice. The post will suit an individual with an interest in data management, psychosis, digital mental health, and/or implementation of psychological therapies. We strive to be an inclusive research team, and we welcome applicants from a diverse range of communities to apply for the post, including people from diverse ethnic communities, people who identify as LGBTQIA+, and/or who identify as having a disability, lived experience of a mental health problem, or as being neurodivergent. Please see the attached Job Description for full details of the key responsibilities for this role. This role is not eligible for visa sponsorship. Please note this vacancy may close early if we receive a high number of applications. This advert closes on Wednesday 30 Sep 2026
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