Assistant General Manager
inploi - Haywards Heath
Competitive
PermanentFull time
Assistant General Manager Côte Brasserie is in the middle of an exciting transformation, the kind of moment where bold ideas genuinely shape the future. Joining now means having real influence, moving fast, and helping to rebuild a much‑loved brand with fresh energy, sharper focus and big ambition. It’s a rare chance to make a visible, lasting impact at a brand people already care about — and to be part of the team writing its next chapter. This is an exciting opportunity for a motivated hospitality professional who thrives in a fast-paced environment and is ready to support the General Manager in leading a dynamic team. The Role As Assistant General Manager, you will work closely with the General Manager to oversee the daily operations of the restaurant. You will help ensure exceptional service standards, maintain operational efficiency, and create a welcoming atmosphere for our guests. What you'll do Lead and motivate the front-of-house team to deliver exceptional guest experiences Ensure service standards reflect the quality and style of a classic French brasserie Assist with training your team members, developing them internally and managing performance Help manage rotas, labour costs, and operational efficiency Maintain high standards of cleanliness, presentation, and compliance Work closely with the kitchen and bar teams to ensure smooth service Handle guest feedback professionally and resolve issues promptly Who you'll be Previous experience in a supervisory or management role within a high-volume restaurant or brasserie Strong leadership and communication skills Passion for hospitality, food, and wine Excellent attention to detail and organisational skills What we offer Competitive hourly rate plus tronc, guaranteeing 40 hours per week Performance-based bonus opportunities Meals while on duty and discount for you to use with your family and friends Opportunities for career progression within a supportive and professional team environment
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Assistant Project Manager
M Group Services - Brighton and Hove, Southern
£40,000 to £50,000 a year
PermanentFull time
About The Role Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Want to be a part of it? What will you be doing? As our Assistant Project Manager you’ll be supporting the successful delivery of multi-million-pound clean water, raw water, and wastewater capital projects under AMP8, this role works closely with the Senior Project Manager to ensure projects are effectively coordinated from design through to construction and completion. You’ll track progress against programme milestones, manage project documentation, maintain action trackers and risk registers, and ensure clear communication across design, commercial, and delivery teams. Acting as a central point of coordination, you’ll proactively follow up on actions, identify and escalate risks or delays, and support planning, procurement, construction, and commissioning activities. Working closely with site teams, subcontractors, and stakeholders, including Southern Water, you’ll help maintain continuity between office-based planning and on-site delivery while ensuring projects remain on track, within programme requirements, and aligned with operational priorities. The role also supports cost tracking, forecasting, quality assurance, compliance, and stakeholder reporting. Regular site visits will provide visibility of project progress and enable effective issue resolution. This is an excellent opportunity for a highly organised and proactive project professional looking to play a key role in delivering essential water infrastructure projects while driving collaboration, performance, and successful project outcomes. What you’ll bring - CSCS Card (appropriate level). - EUSR Water Hygiene Card - SMSTS - Health and Safety training or recognised certification such as NEBOSH or similar - Understanding of Temporary Works requirements - Experience in a project coordination, assistant project management, or similar role within construction or infrastructure. - Strong organisational and administrative skills with the ability to manage multiple priorities. - Experience working on multi-disciplinary projects involving design, construction, and commissioning teams. - Excellent communication and stakeholder management skills. - Proactive approach to tracking actions and resolving issues. - Good understanding of project delivery processes and lifecycle. - NRSWA What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; - Contributory pension scheme - Online GP service, 24 hours a day, 365 days a year - Employee assistance programme - My Rewards portal, access to 1000’s of retail discounts - Life assurance - Cycle to work, salary finance and give as you earn schemes - Enhanced maternity, paternity leave and adoption leave - Reward and recognition scheme - Recommend a friend – get rewarded for introducing people to us! In addition, this role offers; - Company car and fuel card with a range of EV and hybrid vehicles to choose from - My Car Choice our salary sacrifice EV/ Hybrid car scheme - Private health care – single cover - Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! - 25 days annual leave plus bank holidays - Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. - We’re responsible and go further for our people, clients, communities and the planet - We’re open and seek new and better ways of exceeding expectations - We’re together and as one team; the whole is greater than the sum of the parts - We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW
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Assistant Project Manager
M Group Services - Brighton and Hove, Southern
£40,000 to £50,000 a year
PermanentFull time
About The Role Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Want to be a part of it? What will you be doing? As our Assistant Project Manager you’ll be supporting the successful delivery of multi-million-pound clean water, raw water, and wastewater capital projects under AMP8, this role works closely with the Senior Project Manager to ensure projects are effectively coordinated from design through to construction and completion. You’ll track progress against programme milestones, manage project documentation, maintain action trackers and risk registers, and ensure clear communication across design, commercial, and delivery teams. Acting as a central point of coordination, you’ll proactively follow up on actions, identify and escalate risks or delays, and support planning, procurement, construction, and commissioning activities. Working closely with site teams, subcontractors, and stakeholders, including Southern Water, you’ll help maintain continuity between office-based planning and on-site delivery while ensuring projects remain on track, within programme requirements, and aligned with operational priorities. The role also supports cost tracking, forecasting, quality assurance, compliance, and stakeholder reporting. Regular site visits will provide visibility of project progress and enable effective issue resolution. This is an excellent opportunity for a highly organised and proactive project professional looking to play a key role in delivering essential water infrastructure projects while driving collaboration, performance, and successful project outcomes. What you’ll bring - EUSR Water Hygiene Card - this is desirable - Health and Safety training or recognised certification such as NEBOSH or similar - this is desirable - Understanding of Temporary Works requirements - this is desirable - Experience in a project coordination, assistant project management, or similar role within construction or infrastructure. - Strong organisational and administrative skills with the ability to manage multiple priorities. - Experience working on multi-disciplinary projects involving design, construction, and commissioning teams. - Excellent communication and stakeholder management skills. - Proactive approach to tracking actions and resolving issues. - Good understanding of project delivery processes and lifecycle. What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; - Contributory pension scheme - Online GP service, 24 hours a day, 365 days a year - Employee assistance programme - My Rewards portal, access to 1000’s of retail discounts - Life assurance - Cycle to work, salary finance and give as you earn schemes - Enhanced maternity, paternity leave and adoption leave - Reward and recognition scheme - Recommend a friend – get rewarded for introducing people to us! In addition, this role offers; - Company car and fuel card with a range of EV and hybrid vehicles to choose from - My Car Choice our salary sacrifice EV/ Hybrid car scheme - Private health care – single cover - Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! - 25 days annual leave plus bank holidays - Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. - We’re responsible and go further for our people, clients, communities and the planet - We’re open and seek new and better ways of exceeding expectations - We’re together and as one team; the whole is greater than the sum of the parts - We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW
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Assistant Restaurant Manager
The Fulham Shore - Brighton and Hove, England
£33,800 to £43,000 a year
PermanentFull time
What you’ll get: £33,800 – 43,000 OTE (including service charge - our data says you can earn between £2 to £4 per hour on top of your pay) Quarterly Bonus scheme up to 10% of your base salary based on team and restaurant performance Free yummy pizzas and soft drinks on every shift Free Sourdough bread to cook at home 28 days holiday Salary sacrifice pension scheme 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters. Cashback, online discounts and discounted shopping vouchers to help with everyday savings. Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks. Annual social events, incentives and competitions 50% staff discount when dining in any Franco Manca restaurants Up to £500 employee referral scheme (T&C apply) Ongoing personal growth and development with our Franco Academy all over the UK Long service recognition including extra holidays Relocation package opportunity (T&C apply) About Us At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home. What You’ll Do: As an Assistant Manager, you’ll be the right-hand person to the Restaurant Manager, helping to steer the team and keep things running like clockwork. You’ll support the Manager in leading the restaurant, delivering amazing service, and ensuring every pizza that leaves the kitchen is a masterpiece. Inspire, coach, and develop the team to be their best, creating a fun and supportive environment where everyone thrives. Roll up your sleeves and get stuck in – whether it’s managing a busy shift, handling customer feedback or making sure everything’s running smoothly behind the scenes. Keep an eye on the numbers, from stock levels to staff schedules, ensuring everything balances perfectly. Step up to the plate when the Manager is away, taking charge and keeping the Franco Manca magic alive. What You’ll Bring to the Role: We’re looking for someone with energy, enthusiasm, and a passion for pizza. You’ll have Management or Supervisory experience in Hospitality or restaurants, with a knack for creating a brilliant guest experience. Be a natural leader, with the ability to motivate and inspire your team – even on the busiest days. Love working in a fast-paced environment where no two days are the same. Have a sharp focus on the details, ensuring quality and consistency in everything we do. Bring a positive attitude, a team-first mentality, and a hunger to grow your career with us. If you have the skills & passion to become a Franco Manca Assistant Restaurant Manager, then hit apply and be part of the pioneers of Sourdough Pizza! Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we’ll be happy to support you.
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Senior Design Manager
Kier Group
PermanentFull time
We're looking for a Senior Design Manager to join our Southern Water Services team based in Falmer, Brighton / Chatham, Kent / Chichester, West Sussex. Location: Falmer, Brighton / Chatham, Kent / Chichester, West SussexHours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. This is an exciting opportunity to lead engineering design delivery across a major framework partnership. Kier has been appointed by Southern Water Services to their £3.1bn Strategic Development Partnership Framework for AMP8. You'll be at the forefront of delivering innovative solutions across water and wastewater treatment projects, working on schemes that improve water safety, quality, recycling, and resilience for millions of households. What will you be responsible for? As a Senior Design Manager, you'll be working within the Southern Water Services team, supporting them in delivering strategic planning, design, and construction management services. Your day to day will include: -Leading and managing engineering design delivery for assigned projects across the portfolio -Line managing Design Managers, supporting their professional development and ensuring consistent delivery -Providing expert engineering support from project definition through to construction, commissioning and handover -Collaborating with engineering discipline leads to ensure optimal design methodologies and foster innovation -Managing supplier and subcontractor design input, ensuring integration and alignment with project goals What are we looking for? This role of Senior Design Manager is great for you if: -You hold Chartered Engineer status with a degree level qualification (or equivalent) in an engineering discipline -You have proven experience in engineering design, construction and management -You have strong knowledge of water and wastewater treatment processes -You can communicate complex technical concepts clearly to diverse audiences -You hold a Full driving licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities, you can see more information about our water business here. There's never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier.
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assistant general manager
inploi - argus lofts
from £36,314 a year
PermanentFull time
assistant general manager | full time at wagamama, food is life. we care deeply about fresh ingredients, service with pace, and the kind of leadership that lifts everyone up. as assistant general manager, you’ll bring the calm in the chaos, the rhythm to the rush, and the support your team needs to thrive what you’ll be doing working shoulder-to-shoulder with your general manager to run a vibrant, high-performing restaurant helping your team feel seen, supported, and proud of what they do jumping into service, solving problems fast, and keeping energy high coaching your team to grow, not just hit targets thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen you’ll love this role if you... lead with empathy and a bit of edge bring people together so the team moves as one love the idea of growing into a general manager thrive in fast-paced places where no two days are the same believe food brings people together, and restaurants can be places of real connection what you’ll get a culture that backs your growth, wellbeing + individuality up to £3,000 annual bonus a share of tips* 50% off for friends + family free meals on shift early access to earned pay with wagestream 26 weeks full pay + 13 weeks half pay for new parents 30% off at other TRG brands (brunning & price pubs, barburrito + more) in addition to this, we offer the usual benefits such as: pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards apply today + take a seat at the bench we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench feed yourself, feed others *100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
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Deputy General Manager
Malmaison Hotel Du Vin Holdings Limited - Brighton
PermanentFull time
Deputy General Manager Rate of Pay / Hours: Type of Contract: Location: Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff. Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence, as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for both short and long stays. What you will be doing as an Deputy General Manager; Do you love putting a smile on people’s faces and creating memorable experiences? Then come and join our fantastic team at Frasers Hospitality! As Deputy General Manager you will play a key part in delivering exceptional customer service, assisting the General Manager in overseeing the operation of the property to ensure total guest satisfaction. Whilst overseeing the property operations, this role supports all departments in delivering high standards consistently. You are a flexible and enthusiastic individual with a passion for hospitality, who will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember. If you enjoy the idea of a varied job, and are looking to grow as a people manager, this role will help you develop these skills further as you gain experience across multiple departments and have the opportunity to be innovative and bring a positive change to the role and its responsibilities. What we’re looking for: You have proven experience in a similar role. Excellent attention to detail and time management skills. You are an enthusiastic individual with a passion for customer service. You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember. You would like to build upon your leadership and team management skills. You must be eligible to work in the UK. Does this sound like you? Then click Apply Now. In addition to competitive rates of pay we offer: Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality. Fully funded Apprenticeship programmes that support you in developing your career High Street Discounts on a range of high street shops, experiences, holidays and much much more. Cycle to work scheme – save up to 40% on a wide range of bikes. Healthcare Cash Plans - dental, optical, medical and more available from £5 per month Referral schemes that pay up to £1500 (just for getting your friends a job!). Uniforms are provided. We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year. We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary. We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property. Employee Assistance Programme – free, confidential advice available 24/7 to you and your family. Additional day off for your birthday. Plus, on completing your probationary period you will be provided with: Bonus Plan based on clear and transparent KPI’s. Life Assurance. Our Sustainability Goals: 100% of our electricity is generated using renewable energy. We recycle, have removed single use plastic from our day-to-day operation and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a key focus for everyone. We have moved to a chemical free cleaning system in our properties with an enzyme based eco-friendly system for apartment kitchens. Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace. Interested?? Click Apply Now Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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front of house manager
inploi - Brighton
from £14 an hour
PermanentFull time
front of house manager | full time at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. as front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences what you’ll be doing working closely with the rest of the management team to run a vibrant and high-performing restaurant helping your team feel seen, supported, and proud of what they do jumping into service, solving problems fast, and keeping energy high nurturing your team to grow, not just hit targets thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen you’ll love this role if you... are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go have experience in managing labour and rotas, and understand the financial performance of your restaurant love to celebrate success with your team, recognising what drives individuals and their needs what you’ll get a culture that backs your growth, wellbeing and individuality up to £1,000 annual bonus biweekly pay and a share of tips* 50% off for friends and family free meals on shift early access to earned pay with wagestream 26 weeks full pay and 13 weeks half pay for new parents 30% off at other TRG brands (brunning & price pubs, barburrito and more) in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards apply today + take a seat at the bench we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench feed yourself, feed others *100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
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Deputy Healthcare Manager
Care Outlook Ltd.
PermanentFull time
Care Outlook is an expanding leading care provider in London and South East of England since 2005. We are currently recruiting for a Deputy Manager to support and lead our Extra Care Scheme, Marten House. The successful candidate will be responsible for supporting and overseeing the day-to-day operations of the schemes and ensuring the highest quality of care is provided to our residents. Core Duties & Responsibilities as Deputy Manager: Being a positive voice for the service by communicating with service users and their families in a dignified and person-cantered way Deliver services effectively and efficiently and have clear monitoring procedures and processes in place to ensure standards are continually met Provide management, leadership, and support to all staff Must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks. Ensure good communication and links with all stakeholders regarding the provision of services including commissioners, service users, relatives, social work teams etc. Ensure that staff are trained for their roles and responsibilities and that all groups of staff within the team have access to appropriate training and learning opportunities. Put in place measures to comply with CQC regulations and work to achieve the best care standards possible On call duties As a Deputy Manager, you will be offered the following: Salary £28,000 Company issued mobile phone Ongoing support and Professional Development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding leading home care provider We are looking for a Deputy Manager to join us who are: 100% committed to helping improve the quality of life of vulnerable people Level 3 in Health and Social Care leadership and management or equivalent desirable At least 1 year managerial experience working in the care sector Full UK driving license We look forward to supporting your application.
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Assistant Store Manager
Oliver Bonas - Brighton
£30,000 to £30,000 a year
PermanentFull time
We are looking for an Assistant Store Manager to join Team OB in our Brighton store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us … At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role … OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store’s performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the store’s objectives are being met. Provide a great experience to every customer delivering on our service expectations. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Be genuine with customers by creating a warm, inclusive, comfortable atmosphere through the store. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Optima Health – offering financial, emotional and vocational support Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who’s kind, helpful and considerate towards customers and team members alike. Calm, solutions focused with strong listening skills to find way to make things right. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who’s looking for opportunities to learn more.
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