National Customs Business Development Manager
Kuehne + Nagel - London
£20854.15-66733.28 per annum
PermanentFull time
Kühne + Nagel (AG & Co.) KG Lead the development and execution of the national customs growth strategy by driving new business acquisition, expanding existing customer partnerships, and collaborating across the organization to deliver innovative customs and trade compliance solutions. How you create impact - Develop and execute the corporate customs business development strategy aligned with country growth objectives. - Identify, qualify, and secure new customs brokerage opportunities across key industry verticals while building and managing a healthy sales pipeline through CRM. - Develop compelling value propositions covering customs brokerage, trade compliance, duty optimization, and consulting services to meet customer needs. - Work closely with the Customs Operations team to ensure smooth implementation and customer onboarding and collaborate with Sea, Air, Road, Contract Logistics, and Sales teams to generate cross-selling on custom standalone opportunities. - Support strategic RFQs, tenders, and customer presentations with customized customs solutions. - Participate in customer business reviews (QBRs/MBRs) and executive meetings to strengthen strategic relationships. - Support pricing strategy and ensure commercial proposals achieve targeted profitability. - Represent the company at industry events, chambers of commerce, and customer networking activities. - Mentor and support local sales teams to improve customs knowledge and opportunity generation. #LI-PY1 What we would like you to bring - Bachelor’s degree in Business, Logistics, Supply Chain, International Trade, or a related field. - Proven experience in customs brokerage, trade compliance, business development, or international logistics. - Strong commercial mindset with a successful track record in business development and customer growth. - Expertise in strategic account management, solution selling, and customs-related service offerings. - Solid understanding of customs regulations, international trade processes, and compliance requirements. - Strong financial and commercial acumen, including pricing, profitability, and margin management. - Proven ability to collaborate across cross-functional, regional, and global teams in a matrix organization. - Strong communication, negotiation, and stakeholder management skills. What's in it for you If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
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Senior Finance Manager | NHS England
NHS England - London
£66,582 - £77,368 per annum (exclusive of London Weighting)
ContractPart time
The Business Partnering Team – Specialised Commissioning in the NHS England Finance and Planning Directorate is now recruiting for Senior Finance Manager. This is a fantastic opportunity to be at the heart of work to support the NHS. We: · work closely with government to agree NHS funding; · ensure the NHS lives within its annual budget; · decide how to distribute the funding to the different NHS services and parts of England; · support innovative programmes that improve the care and experience of NHS patients or people using NHS services; · set out the financial and performance priorities the NHS should be delivering each year; · report how much the NHS has spent on providing services each year; · explore how the NHS can make the best use of its money; · look at how spend on building or equipment can improve the care and experience of people using NHS services. · consider how nationally we use these resources to improve healthcare outcomes, reduce inequality, improve health and support the NHS. As a Senior Finance Manager, you will apply and develop your finance skills across a £7bn+ specialised commissioning high-cost drugs spend area, supporting the Head of Finance with month-end, forecasting and year-end. The team offershigh profile, fast-paced projects. This requires adaptability, rigor and innovation and provides exciting development opportunities for those developing their careers in the NHS, health or the public sector. Below are the types of skills and experience that we are looking for.Even if you feel you only meet some of the criteria, we encourage you to apply. Experienced finance professional – qualified accountant with significant financial management experience gained in a large and complex organisation, ideally a public sector orhealthcare related organisation Proactive problem solver – able to work independently, identify risks and issues, develop solutions and respond effectively to unexpected demands and changing priorities. Able to learn and adapt quickly – comfortable getting to grips with complex information quickly, making sound judgements where there may not be an obvious solution, and embracing change. Excellent communicator and business partner – able to explain complex financial information clearly to finance and non-finance colleagues, build strong stakeholder relationships and influence across cross-functional teams. Collaborative team player – able to work effectively across organisational and professional boundaries, building positive relationships and working with others to deliver shared outcomes. NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS. Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services. In March 2025,the Government announcedthat NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department. If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. We cannot offer visa sponsorship for any vacancies. Please see attached job description for further information about the responsibilities of this role. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application. Interested in applying and want to find out more about our team and the work we do? Please email Alison Leung onAlison.leung2@nhs.netif you would like to discuss. This advert closes on Monday 9 Nov 2026
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Warehouse & Transport Operations Manager | Heston
Centric Talent - Hounslow, London
£47,400 to £47,400 a year
PermanentFull time
Warehouse & Transport Operations Manager LOCATION - Heston, TW5 9NS SALARY - £47,400 per annum HOURS - Monday–Friday, 06:00–22:00 (Rotating AM/PM shifts) The Role We are looking for an experienced Warehouse & Transport Operations Manager to oversee the day-to-day running of warehouse and transport operations at our Heston site. This is a hands-on management role, responsible for ensuring operational efficiency, maintaining high service levels, managing costs and leading a team to deliver against key performance indicators (KPIs) and service level agreements (SLAs).The successful candidate will have a strong background in transport and warehouse operations, excellent leadership skills and the ability to manage a fast-paced environment while maintaining high standards of safety, compliance and customer service. Desirable qualifications and experience - A valid FLT certificate. - A Driver Certificate of Professional Competence (CPC). - Experience with bonded warehousing and customs procedures. Key Responsibilities - Oversee the daily running of warehouse and transport operations, ensuring efficient and effective service delivery. - Manage workforce planning, ensuring appropriate staffing levels and coordinating agency requirements where necessary. - Monitor transport and warehouse performance against agreed KPIs, SLAs and operational targets. - Ensure deliveries are accurately processed, loaded and dispatched, implementing recovery plans where required. - Maintain strong customer relationships, providing clear communication and timely responses to operational queries. - Lead, develop and motivate the operational team through coaching, training and performance management. - Take responsibility for health and safety across the operation, ensuring compliance with relevant legislation, policies and procedures. - Manage operational budgets, monitor expenditure and identify opportunities to reduce costs and improve productivity. - Oversee vehicle and forklift truck (FLT) maintenance schedules, ensuring equipment is maintained appropriately. - Monitor driver compliance, address infringements and ensure transport activities meet relevant regulatory requirements. - Maintain accurate stock records, minimise stock losses and improve inventory accuracy. - Ensure warehouse security procedures, audits and operational checks are completed. - Manage unexpected staff absences and operational challenges to minimise disruption to service delivery. - Identify and implement process improvements, including opportunities to improve systems and reduce manual administration. - Support wider site management activities and lead operational changes, projects and new initiatives. - Build effective working relationships with customers, colleagues and key stakeholders at all levels. About You - At least three years' experience in transport management, ideally within a warehouse, logistics, freight or distribution environment. - A good understanding of warehouse operations and transport processes. - Knowledge of current transport legislation, driver compliance requirements and health and safety regulations. - Experience managing teams, including workforce planning, training, coaching and performance management. - The ability to monitor KPIs, manage budgets and drive operational improvements. - Strong communication and customer service skills, with the ability to build relationships at all levels. - Good IT skills, including Microsoft Office and warehouse management systems. - An understanding of route planning and optimisation. - A flexible approach to working hours and the ability to adapt to changing operational demands. - Good literacy, numeracy and organisational skills. - A full, valid driving licence. What We’re Looking For We are seeking a proactive and commercially minded manager who can lead from the front, make effective operational decisions and inspire their team to deliver excellent results. You will be confident working under pressure, comfortable managing competing priorities and committed to maintaining high standards of safety, service and operational performance. You will also have a continuous improvement mindset, looking for ways to increase efficiency, reduce waste and improve the overall customer experience. Apply Today!!
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Junior Operations Manager - Catering & Hospitality
Baxterstorey - London, England
PermanentFull time
Company Description Role: Junior Operations Manager - Catering & Hospitality Salary: Competetive Location: London Benefits: 33 Days holiday inclusive of bank holidays. Birthday additional holiday. 3 days volunteering days. 3 days grandparent leave. 24 weeks of enhanced maternity leave. Secondary career leave. Wedding/commitment day leave. Free meals on shift. Bespoke development training. Pension and life insurance. Discounts available from the Perkbox app, from high street shops to holidays & cinemas. Wellbeing hub. Access to employee assistance programme. Cycle to work scheme. Are you a commercially minded hospitality leader, a natural relationship builder, a passionate people developer, and above all, a true foodie? At BaxterStorey, we're looking for an exceptional Junior Operations Manager - Catering & Hospitality to lead a portfolio of high-profile clients, inspiring Account and General Managers to deliver outstanding food, service, and guest experiences every day. This role is about much more than operational excellence. You'll be a trusted partner to clients, a coach to your teams, and a driving force behind commercial growth. You'll understand how to balance creativity with profitability, empowering talented managers to run their businesses with confidence while championing a shared vision of exceptional hospitality. We're seeking someone who thrives on building meaningful relationships, spotting and developing talent, and creating innovative food-led experiences that clients and customers genuinely love. You'll be equally comfortable discussing financial performance, mentoring future leaders, and sharing excitement about the latest food and hospitality trends. At BaxterStorey, our people are what set us apart. In return, we'll provide an inclusive and supportive environment, investment in your development, and the freedom to make a real impact across your region. If you're a commercially astute leader with a passion for people, partnerships, and great food, we'd love to hear from you. Job Description The successful Junior Operations Manager will be responsible for all aspects of catering operations, including planning, logistics, execution, and will require proven outstanding client relationship management. This is a high-pressure role that requires excellent communication and organisational skills, as well as a keen eye for detail. Maximise performance of the team through positive and effective leadership, combined with support and coaching To form and maintain a culture where individual and team development is encouraged, service standards are constantly reviewed and improved upon. Ensure all company and legislative Health & Safety requirements are achieved Identify new opportunities and develop strategies for maximising them Stay updated on market trends. Mobilise and support new locations Qualifications Proven experience managing large-scale, multi-site operations in the catering and hospitality industry. Analytical mindset, with the ability to interpret financial data and customer insights to shape winning strategies. A track record of driving innovation in food services and embracing new trends. Strong presentation skills and the charisma to influence stakeholders at all levels. A leader who champions health & safety, diversity, and inclusion. Natural people developer with a focus for training, motivating, and building high-performing teams. A foodie at heart, with a genuine passion for the industry and an insatiable appetite for growth. Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
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Operations & Soft Services Manager
Sodexo Ltd - TUD Grangegorman
£50,000 to £60,000 a year
PermanentPart time
Operations & Soft Services Manager Location: Grangegorman, Dublin Salary: €50,000 - €60,000 per annum Contract: Full Time, Permanent Are you an experienced Facilities Management professional with a strong background in operational leadership, soft services and commercial performance? Sodexo is looking for an Operations & Soft Services Manager to lead the delivery of integrated facilities services across our high-profile Grangegorman PPP contract in Dublin. This is an exciting opportunity for a hands-on leader who can manage a large, multidisciplinary team, build strong client relationships and drive service excellence across a busy third-level education environment. Key Responsibilities Lead, motivate and develop a team of approximately 50 employees, including managers, supervisors and frontline staff. Oversee the delivery of hard and soft Facilities Management services, ensuring contractual compliance and consistently high service standards. Manage cleaning, security, grounds maintenance, waste management, caretaking and associated support services. Coordinate planned preventative maintenance (PPM) and reactive maintenance activities alongside service partners and specialist contractors. Act as the key operational contact for the client, building strong relationships through proactive communication and effective stakeholder management. Monitor contractual KPIs and SLAs, driving continuous improvement and ensuring service delivery meets agreed expectations. Support budget management, forecasting and financial reporting, controlling labour, supplier and consumable costs. Identify opportunities to improve operational efficiency, introduce innovative solutions and enhance the value delivered to the client. Manage subcontractors and supply chain partners, ensuring safe, compliant and cost-effective service delivery. Lead health and safety initiatives, audits, inspections and compliance activities, ensuring corrective actions are completed promptly. Oversee recruitment, training, performance management, employee engagement and development. Maintain accurate operational and compliance records using CAFM systems, Safeguard, SEMS and relevant auditing platforms. What We’re Looking For Proven experience managing large-scale Facilities Management contracts encompassing both hard and soft services. Strong leadership and people management skills, with experience developing and motivating high-performing teams. Commercial awareness and experience managing budgets, cost control and financial performance. Excellent client relationship, communication, negotiation and stakeholder management skills. A strong understanding of health and safety legislation, statutory compliance and quality management systems. Experience monitoring KPIs, managing SLAs, conducting audits and driving continuous improvement. Good IT skills, including experience with CAFM systems, auditing platforms and Microsoft Office. The ability to manage competing priorities, resolve operational challenges and deliver results in a demanding environment. Flexibility to support emergency response and out-of-hours operational requirements when needed. Desirable: IOSH Managing Safely, NEBOSH or an equivalent health and safety qualification. Experience within higher education, PPP contracts or outsourced Facilities Management. A track record of delivering operational transformation, innovation and service improvements. Knowledge of PPP contractual requirements and performance management frameworks. Why Sodexo?: Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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PCN Manager - North Newham PCN
NHS Jobs - LONDON
£27,574 to £32,553 a year
ContractFull time
Operational coordination and delivery of PCN plan Contract, performance and population health programmes Meetings, governance and communication Workforce coordination and relationships Financial awareness and resources Supporting the Clinical Director and North Newham PCN Board
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Duty Manager 4 on 4 off
Apex Hotels
£16.68 per hour and excellent company benefits and perks
PermanentFull time
Why join Apex Hotels? You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Duty Manager in London. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: 20.5 days holiday based on 4 on 4 off shift pattern Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state-of-the-art gym and pools Healthy meals to enjoy while you're working. Access to an external Employee Assistance Programme Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you’ll also receive …… Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family. Involvement in our employee recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurants Cycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Life Assurance cover Role Overview: As Duty Manager you will be responsible for ensuring the team delivers an effective and enjoyable experience to all guests. You will assist in leading the reception team to deliver high levels of quality and act as the main point of contact for all hotel emergencies. Your responsibilities will include: Be present in lobby and reception during peak times and support your team Promote selling culture amongst the FO team, review results daily Lead reception team and porters to deliver exceptional arrival and departure experience, complete regular quality checks Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly. Ensure all pre- and post stay communication is sent to applicable guests Ensure compliance with all Apex financial, privacy, data security and H&S procedures Maintain correct records & communications so they can be tracked effectively Proactively manage poor performance and act as a role model for your team Liase with Housekeeping management on daily basis to ensure outstanding guest experience Plan and communicate VIP arrivals to hotel team Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action. About You: As a Duty Manager, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Duty Manager. With this in mind, we are looking for a Duty Managers who: Can deliver excellent standards Uses initiative Is self-aware and able to evaluate their own work Has a customer service attitude Has the ability to multi-task and provides excellent attention to detail Holds a genuine desire to provide a Warmer Welcome to our guests Already have hotel front office experience or have worked at a supervisory or management level. Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
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Assistant General Manager, Trauma & Orthopaedics
University College London Hospital - London
£58,133 - £65,261 Per annum inclusive of HCAS
PermanentFull time
A Vacancy at University College London Hospitals NHS Foundation Trust. We are looking for an enthusiastic, motivated and forward-thinking Assistant General Manager to join our Trauma & Orthopaedics team at University College London Hospitals NHS Foundation Trust (UCLH). This is an exciting opportunity to take on a key leadership role within a busy and dynamic department at one of the UK's leading teaching hospitals. Working alongside an experienced multidisciplinary team, you will play an important role in shaping services, driving improvements and ensuring we continue to deliver high-quality care and an excellent experience for our patients. We are seeking an individual with strong leadership skills, excellent communication and a proactive, solutions-focused approach. You will thrive in a fast-paced environment, enjoy working collaboratively and be passionate about supporting teams to deliver meaningful and sustainable improvements. At UCLH, you will join a supportive and ambitious team where your ideas and contributions are valued. This role offers an excellent opportunity to further develop your operational management and leadership experience, influence service development and make a real difference to patient care. As Assistant General Manager for Trauma & Orthopaedics, you will play a central role in the leadership and development of a busy, complex and high-performing clinical service. Working alongside the General Manager and senior clinical colleagues, you will help shape the direction of the department, tackle operational challenges and deliver meaningful improvements for patients and staff. This is a varied and rewarding role requiring strong leadership, sound judgement and the ability to balance competing priorities in a fast-paced environment. You will need to be confident in making decisions, solving complex problems and building effective relationships with colleagues across different professional groups. We are looking for a proactive, adaptable and motivated individual with excellent communication and organisational skills, a collaborative approach and a genuine commitment to improving patient care. You should be comfortable taking ownership of challenges, influencing change and supporting teams to achieve their best. The role offers significant opportunities to develop your leadership experience, contribute to wider service transformation and make a tangible difference to the delivery of orthopaedic care at UCLH. University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) • National Hospital for Neurology and Neurosurgery • Royal National ENT and Eastman Dental Hospitals • University College Hospital Grafton Way Building • Royal London Hospital for Integrated Medicine • University College Hospital Macmillan Cancer Centre • The Hospital for Tropical Diseases • University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* *UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH? This advert closes on Wednesday 18 Nov 2026
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Cluster Meeting & Events Sales Manager
Heeton Hospitality UK
£43,000 to £45,000 a year
ContractFull time
We are seeking a proactive, commercially focused Cluster Meetings & Events Sales Manager to lead and drive Meetings & Events revenue across Adam House and DoubleTree by Hilton London Kensington for a fixed period of 6 months. This role has full accountability for the Meetings & Events department, including sales strategy, revenue delivery, business development, client relationships, forecasting, event planning, and team leadership. The successful candidate will be responsible for generating new business, growing key accounts, increasing market share, and ensuring the seamless execution of events through close collaboration with operational teams. Key Responsibilities: Sales & Business Development: Lead the Meetings & Events sales strategy across both venues - Adam House & DoubleTree by Hilton London Kensington) Proactively generate new business through networking, client meetings, sales calls, and site visits. Develop and manage relationships with corporate clients, agencies, and key accounts. Maximise revenue across venue hire, accommodation, food & beverage. Negotiate contracts and convert enquiries into confirmed business. Monitor market trends and competitor activity to identify opportunities for growth. Revenue & Performance Management: Deliver Meetings & Events revenue and profitability targets. Manage departmental budgets, forecasts, and reporting. Track performance against KPIs, ensuring strong conversion and enquiry response rates. Drive continuous improvement in revenue, market share, and customer satisfaction. Event Planning & Delivery: Oversee the client journey from enquiry to event completion. Prepare proposals, contracts, and event schedules. Coordinate with operational teams to ensure all events are delivered smoothly and to the highest standards. Attend key events and act as the main escalation point for clients when required. Ensure all client requirements are communicated effectively and executed flawlessly. Team Leadership: Lead, coach, and develop the Meetings & Events team. Set clear objectives and performance expectations. Create a positive, high-performing sales culture focused on accountability and results. Foster strong collaboration between Sales and Operations to deliver exceptional guest experiences. Success in this Role: Success will be measured by: Achievement of Meetings & Events revenue and profit targets. Growth in new business and key account production. Conversion of enquiries into confirmed events. Client satisfaction and repeat business. Effective leadership of the Meetings & Events team. Seamless delivery of events across both venues. Knowledge, Skills & Experience - What We're Looking For : Essential: Proven experience in Meetings & Events Sales within hospitality, hotels, conference venues, or serviced office environments. Strong track record of proactive business development and revenue growth. Experience managing key accounts and delivering sales targets. Excellent communication, presentation, and negotiation skills. Commercially driven, highly organised, and results oriented. Strong leadership skills with the ability to inspire and develop teams. Knowledge of the London corporate and events market would be advantageous. Desirable: Multi-site management experience. Experience within a branded hotel environment. Personal Attributes: Guest-focused and commercially minded. Passionate about developing people and creating high-performing teams. Able to work under pressure and adapt to changing priorities. Positive, professional, and resilient. Strong decisionmaker with excellent attention to detail. This job spec covers the main areas of duties and responsibilities of; however, this list is not exhaustive and is only a guideline of the typical duties that may be asked of you. The duties and responsibilities may be modified at any time to meet the changing needs of the business. You will be expected to comply with any reasonable request or duties directed.
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Rail Contracts Manager || South East
Centric Talent - Sidcup, London
£50,000 to £60,000 a year
PermanentFull time
Contracts Manager – Rail LOCATION South East SALARY Negotiable – minimum £50,000 About the Opportunity An established specialist contractor operating across the UK infrastructure, construction and transport sectors is seeking an experienced Contracts Manager to support and oversee rail-related projects across the South East. Its wider specialist operations include rail services alongside demolition, asbestos removal, remediation, reactive maintenance and waste management. Working within a multi-disciplinary contracting environment, the rail operation supports the delivery of specialist works within the rail sector, where safety, planning, compliance and coordination with rail-industry stakeholders are essential to successful project delivery. The Role This is an excellent opportunity for an experienced rail professional with a strong background in contract management, project delivery and operational leadership. You will take responsibility for managing rail contracts and projects across the South East, ensuring that works are properly planned, resourced and delivered safely, efficiently, on programme and within budget. You will work closely with operational teams, site managers, supervisors, clients, principal contractors and rail-industry stakeholders. The role will involve maintaining high standards of safety and compliance, monitoring commercial performance and building strong relationships to support successful delivery and future opportunities. Key Responsibilities - Manage a portfolio of rail-related contracts and projects across the South East, from initial handover and mobilisation through to completion. - Plan and coordinate project programmes, labour, plant, equipment and subcontractor resources. - Ensure all works are delivered in accordance with relevant rail-industry standards, client requirements, legislation and company procedures. - Maintain a strong focus on health, safety, environmental management and quality across all project activities. - Lead and support site managers, supervisors and operational delivery teams. - Monitor contract performance, budgets, costs, variations, forecasting and overall profitability. - Review and ensure the quality of project documentation, including risk assessments, method statements and site-specific plans. - Undertake site visits to monitor progress, productivity, workmanship and compliance. - Build and maintain effective relationships with clients, principal contractors, rail stakeholders and subcontractors. - Identify and manage programme risks, operational issues and commercial challenges, implementing solutions where required. - Ensure project activities are appropriately coordinated with relevant access, possession, planning and delivery requirements where applicable. - Identify opportunities to improve operational performance, strengthen client relationships and support the development of further work. Skills & Experience Required - Proven experience in a Contracts Manager, Senior Project Manager or similar operational management role within the rail industry. - A good understanding of rail infrastructure projects, delivery environments and associated operational requirements. - Knowledge of relevant rail-industry standards, health and safety legislation and client compliance processes. - Experience managing multiple contracts or projects, site teams, subcontractors and operational resources. - Strong commercial awareness, including budget management, cost control, variations and contract profitability. - Experience working with rail clients, principal contractors and other industry stakeholders. - Strong planning and organisational skills, with the ability to manage competing priorities and project deadlines. - Confident leadership, communication, negotiation and problem-solving skills. - A proactive approach to safety, quality and continuous improvement. - Full UK driving licence and willingness to travel throughout the South East. - Relevant rail competencies or industry-specific qualifications would be advantageous, depending on the nature of the projects.
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