Business Development Manager
Millbank Holdings Ltd - Royal Oak, London
£65,000 to £90,000 a year
PermanentFull time
Are you looking for an opportunity to help shape the future growth strategy of a leading international infrastructure and construction business operating across some of the UK's most prestigious projects? Do you have proven experience developing and securing opportunities within the UK infrastructure, civil engineering or major construction sectors? Have you successfully built senior client relationships and managed opportunity pipelines that have contributed to business growth and project wins? The Opportunity This is an excellent opportunity to join a well-established organisation operating on complex and high-value programmes, where you will be responsible for identifying new opportunities, developing client relationships and supporting long-term business growth. Working closely with senior stakeholders, you will help shape future strategy and contribute to securing work across a diverse portfolio of infrastructure and civil engineering projects. Your duties and responsibilities will be - Develop and maintain relationships with existing, prospective and key strategic clients. - Identify, assess and manage new business opportunities aligned with company growth objectives. - Maintain accurate opportunity pipelines and support future workload forecasting. - Support the development of business growth strategies and market sector plans. - Monitor market activity, industry trends and competitor intelligence. - Lead opportunity review meetings and coordinate associated actions. - Support the preparation of bid strategies, pre-qualification submissions and tender opportunities. - Provide client intelligence and market insight to bid and operational teams. - Attend industry events, networking opportunities and client meetings. - Gather client feedback and support continuous improvement initiatives. - Promote company capabilities and enhance market presence across target sectors. - Work collaboratively with operational and commercial teams to maximise future opportunities. You will have the following qualifications & experience: - Proven business development experience within construction, infrastructure or civil engineering. - Strong understanding of the UK construction market and procurement routes. - Demonstrable success in developing client relationships and generating new business opportunities. - Strong commercial awareness and strategic thinking capabilities. - Excellent communication, negotiation and presentation skills. - Experience supporting bids, tenders and opportunity qualification processes. - Ability to influence stakeholders and build relationships at all levels. - Strong organisational and pipeline management skills. It’s great if you also have the following - Established network of contacts across the construction, infrastructure or utilities sectors. - Experience working on major infrastructure programmes. - Experience securing positions on frameworks or long-term client partnerships. - Knowledge of public sector procurement and regulated industries. - Experience working for a principal contractor or engineering organisation. - Membership of a relevant professional institution. The setting for the role This role offers a combination of office, client-facing and remote working environments. You will regularly engage with clients, key stakeholders and industry partners, attending meetings, networking events and business development activities across the UK. Occasional travel will be required to support relationship development and opportunity generation activities. Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business.
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Deputy General Manager
Heartwood Collection - Teddington
£42,000 to £44,000 a year
PermanentFull time
Deputy General Manager On Target Earnings £42,000-£44,000* (Including TRONC) Basic rate £33,500 plus £9,000 - £10,0000 average TRONC 48 Hour contract At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Deputy General Manager We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities. Deputy General Manager - What we offer: Contract of 48 hours Bespoke training and development through our Stepping Stones programme Access to the Employee Assistance Program with Hospitality Action Instant pay access through EarlyPay Enhanced Maternity & Paternity leave Up to £1,500 Referral Bonus 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends A birthday gift and Long Service Recognition Discounts on hundreds of retailers and experiences via Reward Gateway Cycle to Work Scheme Deputy General Manager - About You: Passionate and vibrant personality, a real people person who cares for the guests, team and experience Clear track record of assisting in running a site and/ or fresh food restaurant experience and delivering training and support to other managers and team members Able to run all different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills 2-3 years experience as a Deputy General Manager, with knowledge of branded operations knowledge and Taking on the responsibilities of a General Manager with the understanding of financial aspects and requirements of running a site Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024 Double winner at the Publican Awards 2024 Best Pub Brand/ Concept at the Publican Awards 2025 At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life. *On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months' site average
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General Manager - Vauxhall
The Gym Group - South London
PermanentFull time
GENERAL MANAGER COMPETITIVE SALARY & BENEFITS VAUXHALL Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this such a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. Due to exciting growth we are now on the lookout for a General Manager to join our amazing team. So, what's stopping you? Apply today! What you need to know about us... We're not like any other gym company; we are The Gym Group, a place where you can #BeYouWithUs and perform to your absolute best. We are successful; by membership we're the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspire those around them. We actively invest in our employees; it's so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as #1 in our industry by Glass Door and #25 in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years and were recent winners of an amazing award for all of the work and support we did through the pandemic. We are proud of our people and our Gym teams are phenomenal; you want to be a part of that, we know you do! So let us tell you what we are looking for... To enrich our great team, we are looking for a General Manager, someone who embraces our members, the team and our culture. You're perfect for the job if you... Have a passion for health, fitness, well-being and all-round excellence. Are driven, energetic and you share that energy with your team. Lead from the front and by example, happy to get stuck in and set the standard for service Have an unwavering commitment to understand the expectations of your members and having a continuous improvement plan in place to exceed those. Are a great leader, engaging and inspirational, setting a high-level example to those around you; your team and members alike. Can navigate the P&L figures, have an eye for detail and can take a strategic approach to maximising your gym's potential Can manage compliance whilst delivering the highest service levels possible during the day to day running of your gym. Have an instinct for being on the gym floor, working with a fully engaged team to deliver excellence, whilst being equally at home sharing best practice with your peers. Have a proven track record of success and are eager to bring that winning attitude to The Gym. Can engage and influence when needed and can form strategic plans to reinforce your business decisions Have a positive approach to team development and continuously look for ways in which to maximise their potential That's you right? Thought so. Now we know you are probably already hitting that APPLY button but if not... here's the juicy bit...the perks... Competitive bonus 33 days holiday (Inc Bank Holidays) 'In-house development opportunities as well as support with your career adventure' Company Share Plan Flexibility & freedom - we welcome discussions around working flexibly at the gym Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers Pension scheme A fantastic online social communication and engagement platform with access to amazing benefits and discounts Cycle to work scheme Season ticket loans Employee Assistant Programme supported by our Wellbeing hub A free gym membership for yourself and a friend or family member So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us - when we say be YOU with us we really do mean it! If you have a disability that makes it difficult for you to complete your application online please email your cv to recruitment@thegymgroup.com or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you.
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Security Account Manager
Mitie
PermanentFull time
Job objectives and responsibilities As a Security Account Manager you will manage the Campus Safety Ambassadors across multiple sites, your mission is to create a friendly environment with a focus on student safety from a security perspective. Supporting the Account Director and wider Mitie team to proactively manage the campus space and halls of residences and ensure all is working as intended. With a blend of exceptional service and attention to detail, you'll ensure every interaction leaves a lasting positive impression. You will be well organised, able to work independently, and skilled at developing meaningful and productive relationships with the team and our students / clients and key stakeholders. You will be just as comfortable stepping in to supporting a client with their query, as well as carrying out extensive floor walks and liaising with students on site to resolve any issue that is impacting the experience on campus acting as a role model for all Campus Safety Ambassadors. You will implement the agreed colleague engagement, workplace and security strategy, and drive service improvements that create a memorable and lasting experience to all Campus users / visitors. Using your unique personality and excellent organisation skills to deliver an exceptional service and bring our vison to life for the client. You will take full ownership of the working environment and colleague/customer touchpoints and maintain consistently high standards across all integrated FM services,You must have a strategic mindset with a demonstrable track record of leading and supporting operational change and transformation projects to drive service excellence. - Own the student experience service delivery, providing an exceptional service experience for all internal and external customers visiting or working within the building. • Drive consistency in service delivery across the LSBU Group campus while enabling tailored, site-specific enhancements that reflect the local community and culture.• Service Excellence Mindset: Strong commitment to delivering an outstanding guest and client experience; able to translate standards into practical, consistent action on the ground. - Own service delivery across visitor and reception management, security and any other services linked to the colleague experience of utilising the workspace. • Capture and escalate risks, resistance, or issues to relevant stakeholders, offering practical solutions and adjustments as needed.• Work alongside site FM and team supervisors to embed new behaviours, responsibilities, and service techniques.• Manage, recruit, train and coach a diverse team of individuals across Campus Safety Ambassadors for front of house and security to drive a proactive personalised service across all client sites.• Consult with our clients, colleagues, and visitors, to improve their onsite experience - manage service to identify and map action plans to improve the experience. • Direct line management and supervision of the Deputy Workplace Managers and overall responsibility of the Campus Safety Ambassadors for front of house and security.• Utilise a “hands on” approach whilst maintaining a strategic eye for the development of the business, and team members.• Deliver our contractual service requirements and act as the link between Campus Safety Ambassadors for front of house and security and be SPOC (single point of contact) for all Campus safety related issues.• Demonstrate a high level of leadership in overseeing the Campus user experience and ensuring continuous customer satisfaction. • To ensure the Campus Safety Ambassadors are setup for success and can be productive whilst on site. • Proactively identify improvement opportunities regarding processes and operational delivery, health and safety, security processes and own the change management path to deliver the change. Main duties Team Leadership & Training• Recruit, develop, and train a highly motivated team who deliver experiences that set us apart from competitors.• Foster a collaborative, high-performance culture across all service partners and internal teams.• Lead regular team meetings to ensure all members are informed, engaged, and motivated.• Ensure Campus Safety Ambassadors are fully trained, presentable, and embody the Mitie values at all times.• Work across all service points in the building, fully understanding the service requirements of each area.• Provide tailored customer experience training aligned with client values and culture.• Maintain accurate personnel records, including working hours, payroll, training, and development.• Link team objectives to the business vision and strategy, actively supporting development needs.• Be a champion for diversity, inclusion, health and safety, and One-Mitie collaboration across site. Experience & Engagement• Take daily ownership of the experiential touchpoint journey, ensuring all colleague, student-facing areas, and service teams meet agreed standards.• Act as the single point of contact (SPOC) for campus users and service teams, attending meetings and compiling agreed reports.• Be visible and present at campus events, visits, and activities.• Conduct regular floor and campus walks, engaging with colleagues, identifying faults, facilities issues, and health & safety concerns.• Promote and reinforce positive campus behaviours and etiquette standards.• Respond Security incidents when required. Process and continuous improvement - Use data and feedback to identify opportunities for continuous improvement, adapting services and tools to meet evolving needs• Complete regular audits and floor / campus walks to identify challenges and opportunities, and deploy improvement mechanisms.• Drive improvements in campus service delivery and ensuring ongoing management, adoption and compliance of new client processes and services.• Prepare and issue comms and updates via email / other approved means. • Manage the team to ensure site procedures are followed, including but not limited to campus / building pass requests.• Take ownership of BAU projects and change initiatives, guiding them from idea to delivery.• Generate regular security reports and send to the relevant people. • To monitor all electronic security systems including building alarms, CCTV and access control and be competent in their operation. • To immediately report any systems malfunction. -Ensure the service is delivered in line with KPI's and contractual agreement with the client. -Take full accountability for service failures and ensure rectification methods are implemented. Innovation & Experience Design - Develop and launch initiatives that enhance wellbeing, inclusivity, collaboration, and satisfaction.• Promote and implement workplace technologies that support connection, ease, and productivity for colleagues, students, and visitors.• Gather feedback from teams and users to drive small-scale, high-impact improvements and share success stories. Planning & Partnership• Work strategically with the Account Director and IFM service leads to coordinate building works, events, and activities.• Partner with the wider workplace and IFM teams to deliver consistent service and exceptional experiences.• Build strong relationships with LSBU Group stakeholders, including operations, HSR, facilities, and executive leadership, aligning campus safety and service with organisational goals.• Actively engage with other partners and suppliers to encourage innovation and seamless “One-Mitie” approach. Person Specification - Key competencies - Proven track record of comparable leadership experience over several years in universities, modern high footfall workplaces and/or hospitality focused establishments.• Proactive, organised and meticulous - passionate about Customer Experience • Excellent project and time management skills.• Demonstrable experience transforming service delivery to meet new and improved standards • A winning mindset that implements a culture of success and skilled at taking your team and peers on a journey.• Essential to possess innovative qualities and highly capable of taking an active lead role within a dynamic leadership team.• Warm and engaging personality style, ability to quickly build rapport and relationship with site users and peers.• Exceptional verbal, written, and interpersonal communication skills with core competencies around delivering service excellence. • Immaculate grooming, personal presentation.• Must be able to identify and resolve issues, and to meet and exceed the expectations of our client. • Must be highly proficient in Outlook, Word, Teams, and Chrome • Competent using visitor and space management tools. • Inspirational leader • Knowledgeable and approachable - Highly visible, always available and obvious go to person • Memorable and hospitality first, connected to the experts for everything else • High profile, professional, friendly and attentive • Connected, calm and in control Health and Safety responsibilities - Follow Group and company policies and procedures at all times. • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. • Use all work equipment and personal PPE properly and in accordance with training received. • Report any issues or training needs to your line manager and /or via your divisional incident reporting system.
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Assistant Restaurant Manager
The Fulham Shore - Kingston Upon Thames, England
£33,800 to £43,000 a year
PermanentFull time
What you’ll get: £33,800 – 43,000 OTE (including service charge - our data says you can earn between £2 to £4 per hour on top of your pay) Quarterly Bonus scheme up to 10% of your base salary based on team and restaurant performance Free yummy pizzas and soft drinks on every shift Free Sourdough bread to cook at home 28 days holiday Salary sacrifice pension scheme 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters. Cashback, online discounts and discounted shopping vouchers to help with everyday savings. Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks. Annual social events, incentives and competitions 50% staff discount when dining in any Franco Manca restaurants Up to £500 employee referral scheme (T&C apply) Ongoing personal growth and development with our Franco Academy all over the UK Long service recognition including extra holidays Relocation package opportunity (T&C apply) About Us At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home. What You’ll Do: As an Assistant Manager, you’ll be the right-hand person to the Restaurant Manager, helping to steer the team and keep things running like clockwork. You’ll support the Manager in leading the restaurant, delivering amazing service, and ensuring every pizza that leaves the kitchen is a masterpiece. Inspire, coach, and develop the team to be their best, creating a fun and supportive environment where everyone thrives. Roll up your sleeves and get stuck in – whether it’s managing a busy shift, handling customer feedback or making sure everything’s running smoothly behind the scenes. Keep an eye on the numbers, from stock levels to staff schedules, ensuring everything balances perfectly. Step up to the plate when the Manager is away, taking charge and keeping the Franco Manca magic alive. What You’ll Bring to the Role: We’re looking for someone with energy, enthusiasm, and a passion for pizza. You’ll have Management or Supervisory experience in Hospitality or restaurants, with a knack for creating a brilliant guest experience. Be a natural leader, with the ability to motivate and inspire your team – even on the busiest days. Love working in a fast-paced environment where no two days are the same. Have a sharp focus on the details, ensuring quality and consistency in everything we do. Bring a positive attitude, a team-first mentality, and a hunger to grow your career with us. If you have the skills & passion to become a Franco Manca Assistant Restaurant Manager, then hit apply and be part of the pioneers of Sourdough Pizza! Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we’ll be happy to support you.
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Centre General Manager
Bupa - London, England
PermanentFull time
Job Description: Centre General Manager - London Medical Based Onsite (London Medical W1U 5HJ) Full time (37.5 hours) Competitive Salary 10% Management Bonus Scheme First stage interviews to commence 12th November We make health happen Reporting to the Director - Outpatients & Diagnostic Centres, you'll be responsible for the overall performance, operations, clinical governance, and strategic growth of the centre. You will ensure clinical care is delivered to an outstanding standard while playing a key role in shaping the future direction of the business through growth, innovation, service development, and delivery of Bupa's Connected Care strategy. This is a unique opportunity to lead one of London's leading independent healthcare centres, working alongside renowned consultants and senior leaders to deliver exceptional patient-centred care and commercial success. How you'll help us make health happen Lead all operational and clinical activities across the centre, ensuring high standards of care, safety, and service. Drive financial performance, identifying opportunities for growth, efficiency, and service development across all business areas. Identify and deliver new business opportunities, supporting consultant growth, expanding services, and increasing revenue. Build and maintain strong relationships with consultants, supporting practice growth, referral generation, and the introduction of new services. Lead the centre through ongoing transformation, driving improvements in patient experience, operational performance, service delivery, and long-term commercial success. Drive exceptional patient experience, using customer feedback, quality metrics, and service data to continuously improve outcomes and satisfaction. Oversee property and estates management, ensuring a world-class environment for patients, consultants, and colleagues. Champion a culture of continuous improvement, innovation, accountability, and change management. Act as the CQC Registered Manager, ensuring compliance with all regulatory, governance, and quality requirements. Collaborate with the wider Health Services leadership team to deliver Bupa's Connected Care strategy. Lead and inspire a multidisciplinary team, embedding a high-performance culture and strong employee engagement. Key Skills / Qualifications Educated to degree level (or equivalent), with formal leadership training. Proven experience leading outpatient, diagnostic, or ambulatory healthcare services. Previous leadership experience within the independent healthcare sector. Strong financial, operational, and commercial management experience within a complex healthcare environment. Demonstrable experience managing consultant relationships and supporting practice growth. Proven ability to lead organisational change, service transformation, and continuous improvement initiatives. Excellent leadership, communication, and stakeholder engagement skills. Commercially astute, with a track record of delivering business growth and innovation. Knowledge of regulatory frameworks including CQC, IR(ME)R, and GPhC. Desirables: Master's degree in Healthcare Management, Business Administration (MBA), or similar. Clinical background. Acute healthcare experience. Experience within a consultant-led independent healthcare organisation. Experience operating within Central London healthcare markets. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell. Bupa health insurance as a benefit in kind. An enhanced pension plan and life insurance. Annual performance-based bonus Onsite gyms or local discounts where no onsite gym available. Various other benefits and online discounts. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. Therefore, if you are interested, we encourage you to submit your application as soon as possible. Time Type: Full time Job Area: Clinical Services Locations: London Medical
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Housekeeping Assistant Manager
Hotelcare
£15.85 to £15.85 an hour
PermanentFull time
Objective: To maximise profitability of the site, through achievement of PR targets, wages, cleanliness standards, overheads and all other business and financial targets.To ensure site consistency through quality staff recruitment and training, demonstrating effective leadership skills and adherence to all policies and procedures. Reports directly to the site's Head Housekeeper Join us and you will receive: A personal development plan to support your induction and a learning & development framework towards your career with the company. Career progression. Automatic Enrolment into a workplace pension scheme. Recognition, Incentives and Awards. Up to 28 days paid holidays. Commercial responsibilities: Manage wages in line with productivity targets. Ensure projection is reviewed regularly, to allow accurate scheduling of hours. Ensure all workload and staff are effectively organised . Manage PR performance and take any necessary action to help improve. Ensure management hours are managed in line with budget. All overheads controlled by reviewing orders against budget, where applicable. Manage cleanliness standards in line with client expectations and customer feedback. Ensure that standards are achieved daily to ensure satisfaction from client. Business responsibilities: All company systems actioned on time and adhered to. Quality staff recruited through use of company system and professional interviewing techniques and selection standards, to ensure head count maintained at all times. All staff professionally trained to meet the requirements of their job. Staff are briefed regularly on all key areas of performance. Communicate regularly with our clients and review feedback daily. Ensure all SLA’s are being delivered. Demonstrate initiative by using a problem solving approach to issues under your control. Adapt a hands on approach , where necessary , to deliver required results. Ensure a good professional relationship is maintained with our client, at all times . Key responsibilities: Ensure that all legal aspects are delivered to standard. Ensure all Health and Safety requirements are met, to the company standard and, as defined by HASAWA to ensure the safety of all staff. Ensure that security of staff and property is guaranteed through the adherence to company policies and procedures. Ensure that you and your staff project a professional image and attitude and follow the company uniform policy and agreed standards at all times . Ensure that all staff meet the required standards of performance of their job at all times . Adopt a zero tolerance approach to all areas of both you and your staff’s performance. Adhere to all personnel policies and procedures as laid down by the company. Carry out any other duties as directed by the company.
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Quality Assurance Manager
Octavius Infrastructure Limited
PermanentFull time
We are recruiting for a Quality Assurance Manager to join us here at Octavius. We are a leading civil engineering organisation delivering safe, sustainable, and efficient transport solutions across the UK. You'll be working on….Are you passionate about quality and continuous improvement? Do you enjoy working with project teams to turn quality requirements into practical improvements? You'll work across our North West & Central, Eastern Route Partnership and Southern Enhancements frameworks, supporting our teams to deliver consistently high standards of quality. -Supporting and improving project Quality Management Systems. -Planning and delivering quality audits and supporting the close-out of actions. -Supporting non-conformances, root cause analysis and lessons learned. -Providing practical quality advice, coaching and training to project teams. -Monitoring quality performance and identifying opportunities for improvement. You'll recieveWe offer a competitive rewards package, including a Company Car scheme, Private Healthcare, Pension, Life Assurance cover, 25 days Annual Leave (and a day off for your birthday). You'll also have access to Hybrid working where possible, an enhanced Paternity & Maternity package and the opportunity to develop yourself personally and professionally. About you….Can you influence others and help make quality part of how projects are delivered, rather than simply a compliance exercise? You'll be a confident communicator who enjoys working collaboratively with project teams and bringing people with you. -A practical and collaborative approach. -Strong communication and influencing skills. -Good analytical and problem-solving skills. -A passion for continuous improvement and sharing best practice. You'll bring…Perhaps you've developed your quality experience in Rail, or could your experience from another major infrastructure environment transfer to our projects? -Quality management experience within Rail or a comparable infrastructure environment, such as highways, civil engineering or construction. -A good understanding of Quality Management Systems and ISO 9001. -Experience of audits, non-conformance management and continuous improvement. -A relevant Quality, Engineering or Construction Management qualification, or equivalent experience. -Rail standards, Procore, Internal Auditor or Lean Six Sigma experience would be advantageous. Inclusion and diversity are important to us, we are an equal opportunities employer and value difference. We want and will continue to build an inclusive environment where our people thrive. We firmly believe constantly striving to build a truly diverse workforce is what makes us a strong business and will enable us to continue to solve important problems and deliver unrivalled value to both our customers and clients. If you need any specialist support throughout your application, we will work with you where we can to support your journey with us.
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Regional Support Manager
Bupa - London, England
PermanentFull time
Job Description: Regional Support Manager (Clinical or Non Clinical) Covering 7 Homes around North London Full time & permanent Salary: £Competitive salary Plus eligibility for 10% management bonus scheme, Company car & Superb benefits including private medical insurance, life assurance and excellent pension contributions Do you want to work in a rewarding environment where you can truly make a difference each and every day? Do you want to work in a fast-paced team environment where no day is the same? What's in it for you? The benefits include; Job satisfaction! Being able to make a difference to our residents and their families lives each and every day Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance 33 days annual leave (inclusive of statutory bank holidays) Comprehensive induction, on-going training and development to support your career prospects Discounted gym membership, free flu vaccine and discounts on Bupa dental care. About the role You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region. Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people. You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management. Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team. You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen. What are we looking for: Previous experience of performing successfully in a Home Manager or Quality role. Registered Nurse (Desirable) with a strong clinical knowledge base. Experienced in leading audits (internal & external), creating action plans Adaptability and able to work across a number of different care homes with differing requirements. Experienced in coaching and supporting teams around clinical concerns such as Analysing of data for trends/themes. Who are we? We are a leading healthcare group, we run care homes, retirement villages, health centres, dental centres and hospitals all over the world. As well as providing insurance to over 16 million people. We're a big company but no matter what business area you're in, our purpose is simple - helping people live longer, healthier, happier lives and making a better world. And we have belief in you to help us achieve it. To find out more about our care home teams, find us on Facebook and Twitter by searching for Bupa UK Careers. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better Time Type: Full time Job Area: Care Home - Management Locations: Hadley Lawns, Harts House, Manley Court, Nairn House, Stamford Care Home, The Arkley, The Highgate
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Restaurant & Bars Manager
Clermont Hotel Group - London
PermanentFull time
Restaurant & Bars Manager The Royal Horseguards Contract: Full Time Payment: Salaried Salary: £45000 per annum The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place. What you’ll be doing Imagine a place where every guest walks in and feels a warm glow of hospitality, where fond memories are created with every visit. As Manager, you will be the architect of this experience! With your vibrant energy and passion for hospitality, you will create an inviting atmosphere that makes both guests and team members feel at home. Your leadership will shine as you manage all operational aspects of the restaurant, from revenue and stock to recruitment and scheduling. More importantly, you will foster a culture that encourages your team to thrive, ensuring that our restaurant is a beloved destination for our guests, making them want to return again and again. What you’ll bring Creative and Inspiring Leadership: A proven track record of motivating and guiding teams to achieve outstanding results. Attention to Detail: A keen eye for the smallest details that make a big difference in guest experience and team performance. Passion for Guest Service: A genuine commitment to delivering exceptional service and creating memorable moments for our guests. Excellent Communication: Strong interpersonal skills to effectively engage with your team and our guests, ensuring a positive and open environment. Analytical Skills: Ability to analyze operational performance, identify opportunities for improvement, and implement effective strategies. Focus on Quality: A clear understanding of high standards in both service and product offerings, ensuring our restaurant remains a top choice for dining. Adaptability and Bold Decision-Making: The agility to navigate challenges and make confident decisions that benefit the restaurant and its team. What you’ll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
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