Reception Manager
Clermont Hotel Group - London
PermanentFull time
Reception Manager Thistle Trafalgar Square Contract: Full Time Payment: Salaried Salary: £31775 per annum The Thistle Trafalgar Square Hotel is located on a quiet side street right in the heart of London's West End. All 108 bedrooms at this four-star hotel have been recently refurbished and offer a great standard of comfort and style. In addition, the Royal Trafalgar has a ground floor restaurant which also benefits from a terrace so you can experience al fresco dining in the centre of London. What you’ll be doing As Reception Manager, you’ll lead by example, providing excellent guest service and a smooth, efficient check-in/check-out process. Your proactive approach will be key in resolving guest queries and ensuring each interaction reflects our commitment to exceptional hospitality. Beyond guest service, you’ll focus on enhancing team performance through recruiting, training, and ongoing development, helping each team member reach their full potential. Additionally, this role involves a sales component, so you’ll be comfortable driving sales at the desk and empowering your team to do the same. What you’ll bring Creative, inspiring leadership that motivates and guides the team to deliver exceptional service A keen eye for detail to ensure the highest standards at all times A deep passion for hospitality and guest satisfaction Excellent communication skills, with the ability to connect naturally with guests and team members Analytical skills for problem-solving and sales strategy Knowledge of Opera is beneficial but not essential What you’ll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
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Programme Manager
Sodexo Ltd - Kildare, Co. Kildare
£70,000 to £75,000 a year
PermanentPart time
Programme Manager Location: Leinster, Republic of Ireland Salary: €70,000 - €75,000 per annum plus Bonus, Car Allowance and Benefits Contract: Full-time, Permanent, Hybrid About the Role We are looking for an experienced and highly capable Senior Technical Programme Manager to lead the delivery of a significant portfolio of lifecycle and capital projects across our PPP operations. With responsibility for an annual capital project pipeline of approximately €3–€4 million, this is a key role responsible for ensuring projects are effectively planned, governed and delivered safely, on time, within budget and to the required standards. You will work closely with clients, end users, account teams, operations, procurement, contractors and senior stakeholders, providing strong technical and commercial leadership throughout the project lifecycle. Key Responsibilities Lead the technical programme management and delivery of lifecycle and capital projects. Develop and maintain detailed programme schedules, ensuring alignment with budgets, resources and delivery timelines. Establish, monitor and control lifecycle and capital budgets of approximately €3–€4 million annually. Identify financial and delivery risks and implement appropriate mitigation strategies. Identify and deliver value engineering opportunities while maintaining quality and compliance. Coordinate with surveying, engineering, construction, procurement and regulatory teams. Provide regular programme updates to senior leadership, clients, stakeholders and external partners. Manage relationships with contractors, consultants, suppliers and framework partners. Oversee procurement processes, contract negotiations and supplier performance. Review project scopes and proposed solutions, challenging assumptions and ensuring deliverability. Ensure all capital works comply with relevant legislation, building codes, environmental standards and health & safety requirements. Monitor contractor performance and programme delivery, ensuring projects meet agreed cost and timescale requirements. Provide governance and technical oversight to operational teams. Establish and lead account reconciliation processes for completed works. Ensure robust project governance and adherence to organisational processes. Support account and operational teams with technical decision-making, cost management and governance. About You You will be an experienced project or programme management professional with a strong background in construction, building services, maintenance or a related technical environment. We are looking for someone who can combine strong technical understanding with commercial awareness, excellent stakeholder management and the ability to manage multiple projects and priorities simultaneously. You will ideally have: A degree or equivalent qualification in Building Services, Surveying, Project Management or a related discipline. Proven experience in project management. Experience working within a construction, maintenance or similar technical environment. A strong understanding of Health & Safety legislation and construction regulations. Experience managing project budgets and project finance. Strong supply chain and contractor management experience. Excellent planning, organisation and coordination skills. The ability to identify, assess and manage project risks effectively. Strong commercial awareness and a focus on delivering value. The ability to maintain focus on day-to-day delivery while also identifying longer-term opportunities. What You'll Bring We're looking for a proactive and commercially aware leader who is comfortable operating in a complex, multi-stakeholder environment. Why Sodexo?: Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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IT & Security Manager
THE FELIX PROJECT - London
£50,000 - £55,000
PermanentFull time
Job Advert Job Title: IT & Security Manager Reporting to: Senior Technology Services Manager Salary Range: £50,000 - £55,000 per annum Contract Type: Permanent Location: Hybrid from London or Sheffield Hours/Days per week: 35 hours per week, 9 AM – 5 PM, Monday - Friday Requirements: Felix can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records. We are Felix We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity. Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country. We are about fuller plates, fuller communities, and fuller lives. Purpose of the Job The IT and Security Manager is the technical lead for Felix's infrastructure, devices and information security. The role keeps the systems our colleagues rely on every day secure, reliable and well supported, from laptops in our offices to the handheld devices and label printers used in our warehouses. Reporting to the Senior Technology Services Manager, you will lead a small team of two System Administrators. This is a hands-on role: around 70% of your time will be spent on technical work and around 30% on leading and developing the team. You will be Felix's specialist in information security. The Senior Technology Services Manager provides oversight of security, and the Head of Technology, who is Felix's Data Protection Lead, remains accountable for it. Both will rely on your expertise, judgement and advice to understand risks and make good decisions. You will work closely with the Service Manager, who owns the service desk and its processes, acting as the technical escalation point for infrastructure, device and security issues. You will join a technology team of around twelve, working alongside colleagues in service management, business applications, data and Dynamics, at a time when the team is strengthening how it delivers technology services and preparing Felix to use AI tools such as Microsoft Copilot safely. Duties and Responsibilities Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. Infrastructure and devices - Manage and maintain Felix's cloud only Microsoft 365 environment, including Entra ID, Intune, and SharePoint and Teams administration and governance. - Manage Windows laptops and desktops and rugged Android warehouse devices across their full lifecycle, from purchase and setup through to secure disposal, and help shape Felix's approach to managing Android devices. - Own the infrastructure Felix's warehouse management system runs on, including handheld devices, label printers and site connectivity. - Diagnose and troubleshoot network, firewall and connectivity issues across offices and warehouses, raising and following through changes with Felix's managed network supplier. - Look after telephony, meeting room audio visual equipment, and office and warehouse printing. - Act as the technical escalation point for infrastructure, device and security issues raised through the service desk, working with the Service Manager, who owns the service desk and its processes. - Manage and regularly test Microsoft 365 backup, disaster recovery and business continuity arrangements for the systems in your area. Access and accounts - Set the approach and plan for joiner, mover and leaver processes, volunteer access, shared devices in warehouses and kitchens, and Microsoft 365 licence management, delegating day to day delivery to the System Administrators where appropriate. - Use Power Automate or other low-code tools to automate routine account and device tasks where it saves time and reduces errors. Information security - Lead Felix's Cyber Essentials and Cyber Essentials Plus certification, keeping controls and evidence in place all year round. - Configure and manage Microsoft security tools, including Defender for Endpoint, Defender for Office 365, Conditional Access and multi-factor authentication, and Purview data loss prevention, retention and sensitivity labels. - Monitor and respond to security alerts, and develop a proper security monitoring framework for Felix. - Act as technical lead for security incidents, from investigation and containment through to recovery and lessons learned, and maintain incident response playbooks. - Run vulnerability management, including patching and the remediation of findings from penetration tests. - Run security awareness activity, including phishing simulations and targeted training for colleagues. - Secure Microsoft 365 for Copilot and other AI tools, managing permissions, reducing oversharing and applying sensitivity labels. - Plan and implement improvements to security controls, applying recognised frameworks and guidance such as Zero Trust and NCSC guidance, and maintain a security improvement plan for your area. - Complete security questionnaires from funders, partners and corporate donors. - Act as the security specialist for the Senior Technology Services Manager, the Head of Technology and the wider team, giving clear advice on risks and how to manage them. - Provide technical support to the Data Protection Lead, including investigating data breaches, managing access controls and deleting data across systems when required. Team and ways of working - Line manage and develop two System Administrators, setting priorities, sharing knowledge and building their technical skills. - Work with third party suppliers to resolve technical issues promptly. - Maintain clear technical documentation for systems, configurations, incidents and compliance. - Carry out occasional out of hours work for planned changes and major incidents. Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. Person Specification We are looking for a hands-on technical specialist with a strong security background who enjoys leading a small team. We will judge applications on evidence against the criteria below rather than years of experience. The ideal candidate will bring: - Strong, hands-on experience of a cloud-based Microsoft 365 environment and its security tools. - A strong security background, including Cyber Essentials, security incident response and vulnerability management. - Practical experience of looking after Windows and Android devices across multiple sites. - Experience of leading a small technical team and helping people develop their skills. - A calm, methodical approach to troubleshooting and incidents, including under pressure. - The ability to explain technical and security matters clearly to non-technical colleagues. - A practical, collaborative and mission driven approach, with a genuine interest in Felix's cause. Essential Criteria - Proven hands-on experience managing a cloud-based Microsoft 365 environment, including Entra ID, Intune, SharePoint and Teams. - Strong practical experience of Microsoft security tools, including Defender for Endpoint, Defender for Office 365, Conditional Access and multi-factor authentication, and Purview. - Experience of managing and securing Windows devices and Android mobile devices at scale. - Solid networking fundamentals, with experience of diagnosing network and connectivity issues and working with managed network suppliers. - Experience of achieving and maintaining Cyber Essentials or Cyber Essentials Plus. - Experience of leading the technical response to security incidents, and of managing vulnerabilities and penetration test remediation. - Knowledge of how to secure Microsoft 365 for Copilot, including permissions, oversharing and sensitivity labels. - Experience of line managing or leading a small technical team. - A recognised security certification, such as CompTIA Security+, or a higher level certification such as CISSP or CISM. - A good understanding of data protection requirements and the technical controls that support them. - Clear written and verbal communication skills, including with non-technical audiences. Equity Diversity Inclusion & Belonging At Felix, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics. Application Procedure Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted. Recruitment Timeline We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
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Bodyshop Manager
Perfect Placement UK Ltd - Hornsey, London
£60,000 to £60,000 a year
PermanentFull time
We are currently recruiting for a highly skilled Bodyshop Manager / VDA to join a busy automotive bodyshop in Hornsey, London. This is a fantastic Bodyshop Manager / VDA opportunity for an experienced professional to take full control of daily operations and ensure smooth workshop performance. The successful Bodyshop Manager / VDA will have a proven track record in managing busy bodyshops and possess estimating experience. Benefits: - Competitive salary between £50,000 and £60,000, depending on experience - Monday to Friday working hours, 8:30 am – 6 pm - Saturday mornings, 8 am – 12 pm - Full autonomy to run the workshop and shape company success - Opportunity to utilise estimating expertise to streamline processes - Work with a professional team in a busy environment where leadership makes a tangible difference Duties: - Oversee daily workshop operations to ensure efficient workflow - Manage workshop staff, maintaining high productivity standards - Handle vehicle estimates and liaise with insurance companies as required - Ensure quality standards and compliance with health and safety regulations - Support business growth through effective team management and operational oversight Requirements: - Proven experience as a Bodyshop Manager or in a similar leadership role within a busy bodyshop environment - Estimating experience is highly preferred - Strong leadership and organisational skills - Excellent communication abilities - Capable of managing multiple priorities and working effectively under pressure If you are eager to take the next step in your automotive career and want to find out more about this exciting Bodyshop Manager / VDA opportunity, please contact the recruiter using the details below. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Hornsey and Greater London, today to discover more about this fantastic Bodyshop Manager / VDA opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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Cafe Manager
Baxterstorey - London, London
£37,000 to £37,000 a year
PermanentFull time
Company Description Title: Cafe Manager Location: Cannon Street, London Salary: £37k Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Please note that this location requires vetting to be carried out prior to any appointment. Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Cafe Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a Cafe Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you! Job Description Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded. Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate. Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer Actively encourage colleagues to further develop themselves and seek out new trends. Qualifications Have experience in as a manager within a hospitality environment, ideally retail Experience in creating a thriving and successful working environment Possess excellent supervisory and communication skills Good delegation and influencing skills Able to demonstrate team development skills Have the ability to display a real passion for food and customer service Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
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Contract Manager
Carlisle Support Services - London
from £62,000 a year
PermanentFull time
Employer: Carlisle Support Services. Advertised by inploi, which runs Carlisle Support Services's careers site. The role Carlisle Support Services is looking for a Contract Manager to ensure Carlisle Support Services successfully delivers its contractual, operational, financial, security and customer service objectives at Southbank Centre. The role will provide strong operational leadership across both day-to-day security operations and major events, ensuring that the security function remains proactive, professional, intelligence-led and aligned with the needs of a complex cultural and public-facing venue. The Contract Manager will play a key role in supporting Southbank Centre's approach to counterterrorism, protective security and Martyn's Law, ensuring that security arrangements, personnel, training, procedures and event plans appropriately reflect the evolving threat environment. Your core role will include but not be limited to the following activities: Ensure all personnel understand and actively support Southbank Centre's vision, values, culture and customer experience. Promote a security culture that is professional, welcoming, proportionate and appropriate to a major cultural venue. Ensure security service levels are consistently delivered in accordance with contractual requirements and client SLAs. Lead the day-to-day security operation across Southbank Centre, ensuring appropriate staffing, supervision and deployment. Ensure protection of client personnel, visitors, performers, contractors, assets, reputation and business continuity. Maintain a strong understanding of the venue's physical security measures, access control, CCTV, alarm systems, communications systems, patrol technology and other electronic security measures. Ensure security patrols, access control, key control, searching, bag checks and other security procedures are delivered consistently and professionally. Take a role in the support of planning and delivery of security arrangements for events across Southbank Centre. Work closely with the Event Manager, venue teams and relevant stakeholders to ensure appropriate security plans are developed for events. Assess security requirements based on expected attendance, event profile, venue configuration, audience demographics, performer profile and current threat information. Maintain a strong working knowledge of the Terrorism (Protection of Premises) Act 2025 (Martyn's Law) and its relevance to Southbank Centre from a practical security perspective. Support the client in translating relevant Martyn's Law requirements into effective and proportionate security procedures and operational controls. Work with Southbank Centre stakeholders to identify and address vulnerabilities associated with terrorism and hostile activity. Ensure security staff understand the current threat environment and how it may affect their responsibilities. Ensure security officers receive appropriate counterterrorism and protective security briefings relevant to their role. Conduct regular security reviews and risk assessments across the venue. Ensure security risks are identified, recorded, reviewed and appropriately mitigated. Work with the client to identify vulnerabilities associated with public spaces, entrances, exits, events, staff areas and other critical locations. Monitor relevant changes in the national and local threat picture and assess their operational impact. Liaise with appropriate police, counterterrorism and emergency service contacts where required and authorised. Maintain effective security incident and threat reporting processes. Ensure all officers are deployed in accordance with the requirements of the Private Security Industry Act 2001, including appropriate SIA licensing and training. Ensure appropriate screening, vetting and safeguarding requirements are met. Lead, motivate and develop the security management team. Direct staff and monitor performance through an effective performance management process. Take responsibility for recruitment, onboarding, retention and development of contract personnel. Develop and maintain a contract-specific training matrix. Ensure all security officers maintain mandatory and venue-specific training requirements. Identify additional training requirements based on risk, incidents, events and client requirements. Establish and maintain strong, proactive relationships with Southbank Centre stakeholders. Act as a senior point of contact for operational security matters. Work collaboratively with venue management, events, facilities, health and safety, production, front of house and other relevant teams. Develop effective working relationships with emergency services and relevant external security stakeholders. Take operational leadership during significant security incidents where appropriate. Ensure incident escalation procedures are understood and followed. Coordinate the security response until responsibility is transferred to the appropriate emergency service or client lead. Identify opportunities to improve security through technology, intelligence and data. Maintain awareness of emerging security technologies and their potential application within the venue. Support the effective use of CCTV, access control, incident reporting systems, patrol systems, body-worn technology and other security technology. Prepare accurate monthly financial information for invoicing. Prepare and approve POs in accordance with company procedures. Assist with the preparation and management of the monthly P&L. Prepare and deliver weekly operational reports and monthly KPI packs for the client. The ideal candidate SIA Licensed. Strong understanding of the UK security industry. Proven experience managing a security contract within a complex environment. Experience managing security operations within a public-facing, cultural, events or high-footfall environment. Strong understanding of physical and electronic security measures. Strong understanding of event security and crowd management. Working knowledge of UK counter-terrorism principles and protective security. Practical understanding of Martyn's Law and its implications for venue security operations. Experience of security risk assessments and security reviews. Experience of incident management and emergency response. Previous recruitment and people management experience. Excellent communication and stakeholder management skills. Commercial awareness and ability to manage and understand a P&L. Ability to analyse operational information and identify trends and improvements. Ability to work effectively under pressure and make sound operational decisions. Flexibility to work outside normal hours, including evenings, weekends and major events. The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Bonus Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK’s largest brands such as Le Shuttle, Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and many more. Carlisle currently employees over 8,500 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability. #priority
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Compliance Manager
Carlisle Support Services - Hackney Wick
from £60,000 a year
PermanentFull time
Employer: Carlisle Support Services. Advertised by inploi, which runs Carlisle Support Services's careers site. The role Carlisle Support Services is looking for a Hard Services Compliance Manager who will be responsible for ensuring that all hard facilities management services are delivered safely, legally, and in full compliance with statutory, regulatory, contractual, and organisational requirements. The role is accountable for the effective management and performance of specialist contractors, ensuring that services are delivered to agreed standards, contractual obligations are met, and contractors always operate safely and compliantly. Your core role will include but not be limited to the following activities: Ensure all hard services are delivered in compliance with statutory legislation, Approved Codes of Practice (ACoPs), Health Technical Memoranda (where applicable), British Standards, and organisational policies. Develop, implement, and maintain robust compliance assurance systems for statutory inspections, testing, and planned maintenance. Monitor compliance performance across all hard FM disciplines, including electrical, mechanical, water hygiene, gas, lifts, pressure systems, fire safety interfaces, and building fabric where applicable. Maintain accurate compliance records and ensure evidence is readily available for internal and external audits. Manage the performance of specialist hard services contractors, ensuring contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs) are consistently achieved. Ensure contractors comply with statutory requirements, organisational policies, permit-to-work systems, and safe systems of work. Support procurement, mobilisation, and ongoing management of hard services contracts where required. Ensure statutory inspections, testing, certification, and remedial works are completed within required timescales. Identify compliance risks and implement appropriate mitigation measures. Investigate compliance failures, incidents, and near misses, ensuring corrective actions are implemented and lessons learned are shared. Promote a positive health and safety culture throughout all hard services activities. Ensure compliance with Health and Safety legislation, including CDM Regulations, Permit to Work procedures, and contractor control processes. Oversee planned preventative maintenance (PPM) programmes to ensure statutory and operational requirements are met. Ensure asset information, certification, maintenance records, and compliance documentation are maintained within the CAFM or asset management system. Develop and report on compliance KPIs and performance dashboards. Analyse compliance data to identify trends, emerging risks, and opportunities for service improvement. Lead initiatives to improve compliance performance, contractor effectiveness, and operational efficiency. Build effective working relationships with internal departments, operational managers, contractors, regulators, and external stakeholders. Provide specialist compliance advice and guidance to managers and colleagues. Represent the organisation during regulatory inspections, audits, and compliance meetings where required. Lead the development and implementation of compliance policies, procedures, and governance arrangements. Ensure compliance reports are produced for senior management and governance groups. The ideal candidate Degree, Higher National Diploma (HND), Higher National Certificate (HNC), or equivalent qualification in Building Services Engineering, Mechanical Engineering, Electrical Engineering, Facilities Management, or a related discipline, or equivalent demonstrable experience. Recognised Health and Safety qualification (e.g. IOSH Managing Safely, NEBOSH General Certificate, or equivalent). Evidence of continuing professional development (CPD) relevant to hard facilities management and statutory compliance. knowledge of PPMs and the SFG20 Full UK driving licence (where the role requires travel between sites) The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme Travel Allowance Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK’s largest brands such as Le Shuttle, Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and many more. Carlisle currently employees over 8,500 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability. #priority
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Facilities Manager
Mitie
PermanentFull time
Facilities Manager London At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an experienced Facilities Manager to lead the delivery of facilities management services across one or more sites, ensuring exceptional operational performance, compliance, and customer satisfaction. In this role, you'll oversee day-to-day site operations, resolving challenges proactively while maintaining the highest standards of service delivery. Role Responsibilities: -Manage and support the operational delivery of facilities management services across single or multiple client sites. -Ensure all services are delivered in line with contractual obligations, legal requirements, and client expectations. -Respond promptly and professionally to operational issues, identifying effective solutions and minimising disruption. -Maintain high standards of health and safety, compliance, performance, and service excellence across all areas. -Build strong relationships with clients, stakeholders, and site teams to drive continuous improvement. Required Qualifications:Applicants must meet the below-defined requirements for the role: -A relevant Facilities Management qualification or equivalent professional experience. -Demonstrable experience managing facilities services within a complex operational environment. -Evidence of continued professional development within the Facilities Management sector. What we're looking for: -Strong leadership and people management skills with the ability to motivate and develop teams. -Excellent problem-solving and decision-making abilities. -Effective communication and stakeholder management skills. -A customer-focused approach with a commitment to delivering high-quality services. -Sound knowledge of health and safety, compliance, and facilities management best practice. What's in it for you? -Opportunity to manage diverse facilities operations across multiple sites. -Work within a supportive organisation that values professional growth and career development. -Access to learning, development, and progression opportunities within a leading facilities management business. There's a place for you at Mitie, join us today!
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Shift Manager
Greggs PLC - Romford, Essex
£14.00 per hour which includes a 20p per hour band increment
PermanentPart time
About the role Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\'ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to: Inspire the team to deliver amazing results and maintain the excellent standards of the shop Lead by example and serve our customers in a fast and friendly manner Prepare our much-loved products, including making sandwiches and managing the ovens Ensure our displays are fully stocked at all times, with plenty of choice available for our customers Keep the shop looking clean, tidy and presentable What we can offer you Competitive pay paid weekly Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinks for you to enjoy while on shift Paid breaks allowing you to recharge your batteries We share 10% of all our profits with our colleagues Health and Wellbeing App providing Remote GP and Physiotherapy services Holiday entitlement that grows as your career grows with us Colleague share plans to help you invest and save for your future Pension scheme to help you plan for your future. We’ll match your contributions up to 7% Confidential employee assistance app and helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts for your everyday shopping, leisure and wellbeing About you You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You\'ll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now! About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs. About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. #VP25
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Night Manager
Heartwood Collection - London
£16.10 to £16.10 an hour
PermanentFull time
Night Manager £16.10 per hour 30-hour average Mainly Weekend nights with variation for cover At Heartwood Collection, we’re on the lookout for meticulous and thorough individuals to join our team as a Night Manager As a Night Manager at Heartwood Collection, you'll ensure the safety and well-being of our guests during overnight stays and maintain the smooth operation of the property outside key trading hours. You’ll be responsible for delivering exceptional guest care while ensuring that health and safety standards are met. Also be responsible for the cleanliness of the public areas. Key Responsibilities: Handle late guest check-ins, early check-outs, and room allocations/ upgrades through the Property Management System (PMS) Perform night audits, including fire, health and safety, security, and compliance checks; collaborate and hand over with the Management Team Ensure breakfast service preparation is completed and provide a thorough shift handover Manage cleaning duties and oversee property cleanliness and standards Evacuate the property in case of fire alarm activation, following company procedures Night Manager What we offer: Access to the Employee Assistance Program with Hospitality Action Instant pay access through EarlyPay Enhanced Maternity & Paternity leave Up to £1,500 Referral Bonus 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends A birthday gift and Long Service Recognition Discounts on hundreds of retailers and experiences via Reward Gateway Cycle to Work Scheme Night Manager About You: You’re responsible, reliable, and have a keen eye for details Well-organised and able to work with systems and communicate effectively Have the ability to work alone and solve problems independently 1-2 years experience as a Night Manager in a hotel or hospitality setting At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life. Please note, we cannot take applications from overseas or that require sponsorship
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