Business Development Support Manager | University College London Hospitals NHS Foundation Trust
University College London Hospital - London
£47,951 - £56,863 Per annum inclusive of HCAS
PermanentFull time
An exciting opportunity to join UCLH’s Research Business Development team University College London Hospitals NHS Foundation Trust (UCLH) is one of the UK’s most research-active NHS organisations, with a strong reputation for high-quality clinical research. The Joint Research Office (JRO) is seeking an experienced and motivated Business Development Support Manager, with excellent interpersonal skills, relevant experience in research management, feasibility and performance monitoring. This is a key operational role supporting the delivery of UCLH’s commercial research strategy. You will work across the Trust and with external sponsors, CROs and industry partners to support the development and growth of clinical research activity across the organisation. • Lead the operational management and coordination of commercial research feasibility and EOI processes across UCLH. • Act as a key point of contact for sponsors, CROs and other external stakeholders regarding research opportunities and feasibility. • Identify appropriate investigators and research teams and coordinate high-quality responses to study opportunities. • Monitor commercial research activity, recruitment and delivery against agreed performance measures. • Analyse research data and business intelligence to identify trends, risks, barriers and opportunities for improvement. • Work proactively with clinical, research and support teams to resolve operational and delivery challenges. • Develop and maintain systems and processes for tracking feasibility, performance and research opportunities. • Horizon scan for new commercial research opportunities and support their development across the Trust. • Build and maintain effective relationships with sponsors, CROs and other industry partners. University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) • National Hospital for Neurology and Neurosurgery • Royal National ENT and Eastman Dental Hospitals • University College Hospital Grafton Way Building • Royal London Hospital for Integrated Medicine • University College Hospital Macmillan Cancer Centre • The Hospital for Tropical Diseases • University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. An exciting opportunity to join UCLH’s Research Business Development team University College London Hospitals NHS Foundation Trust (UCLH) is one of the UK’s most research-active NHS organisations, with a strong reputation for high-quality clinical research. The Joint Research Office (JRO) is seeking an experienced and motivated Business Development Support Manager, with excellent interpersonal skills, relevant experience in research management, feasibility and performance monitoring. This is a key operational role supporting the delivery of UCLH’s commercial research strategy. You will work across the Trust and with external sponsors, CROs and industry partners to support the development and growth of clinical research activity across the organisation. About the role You will provide operational leadership and business intelligence to support the development and performance of UCLH’s commercial research portfolio. A major focus of the role will be the coordination, facilitation and operational management of the research feasibility processes across the Trust. You will work with external stakeholders to identify study opportunities, match them with appropriate investigators and research teams, coordinate high-quality feasibility responses and ensure submissions are delivered within required timescales. You will also play a key role in monitoring research performance, using data and intelligence to identify risks, barriers and underperformance and working collaboratively with clinical and research teams to address these. The role offers an opportunity to make a tangible contribution to how UCLH identifies, secures and delivers commercial research, while helping to improve processes and the experience of both internal research teams and external industry partners. About you We are looking for an individual with experience of working in clinical research, research management, NHS, academia, industry or a related environment, who can combine strong operational and analytical skills with excellent stakeholder management. You will have: • Experience of working within a health research or clinical research environment. • A good understanding of clinical research delivery and the research governance environment. • Experience of managing projects and delivering against deadlines and objectives. • Strong analytical skills, with the ability to interpret data from multiple sources and use it to inform decision-making. • Excellent communication and presentation skills, with the ability to communicate complex information clearly to different audiences. • Proven experience of building effective relationships with a wide range of stakeholders. • Experience of developing and implementing systems, processes or service improvements. • The ability to manage competing priorities and work independently using your initiative. • Strong organisational and problem-solving skills. • Experience of working collaboratively across organisational and professional boundaries. Experience of commercially sponsored clinical research, research business development, industry engagement or working with pharmaceutical companies and CROs would be highly desirable. Why join us? This is an opportunity to join a high-performing research environment and play a central role in strengthening UCLH’s commercial research portfolio. You will work with clinicians, researchers, research support teams, senior leaders and leading life sciences organisations, gaining broad exposure to the full commercial research pathway. You will also have the opportunity to: • Influence and improve how commercial research opportunities are identified and delivered. • Use data and business intelligence to drive research performance and improvement. • Develop relationships with leading pharmaceutical, biotechnology and CRO organisations. • Work within one of the UK’s leading research-active NHS Trusts. • Develop your expertise in research business development, operational delivery and industry engagement. • Support the development and implementation of the UCLH commercial research strategy. • Contribute to projects that improve research processes, performance and operational delivery. • Develop reports, presentations and business intelligence for senior research leadership. • Support the development of external-facing information and materials promoting UCLH’s research capabilities. • Provide line management and operational support to staff within the Business Development service. • Deputise for the Business Development Manager as required. Come and be a part of the best NHS trust in England to work for, according to our staff* *UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH? This advert closes on Monday 16 Nov 2026
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Band 7 Ward Manager | Barking Havering and Redbridge University Hospitals NHS Trust
Barking Havering and Redbridge University Hospitals NHS Trust - Romford
£55,524 - £62,652 Per Annum Inclusive
PermanentFull time
An exciting opportunity has arisen for an experienced, motivated and dynamic nurse leader to join our Haematology and oncology inpatient ward as a band 7 charge nurse. We are seeking an exceptional registered nurse who is passionate about delivering high-quality care and leading a team within a specialist inpatient setting. The successful post holder will provide visible clinical and operational leadership to the ward and ensure the safe, effective and compassionate care to patients receiving treatment for Haematological and Oncological conditions. You will be responsible for the operational management of the Haematology and Oncology ward, including oversight of speciality patient flow, coordination of planned admissions and ensuring the safe and timely delivery of Systemic Anti-Cancer Treatment (SACT) in line with Trust policies and national guidance. The charge nurse will work collaboratively with the Matron, medical teams and wider Multidisciplinary team to ensure excellent patient outcomes and a positive patient experience. Due to the requirements of this service the post holder will be expected to work five days per week Monday to Friday, supporting leadership presence across the ward and ensuring consistent oversight of service delivery. Join us and play a key role in leading the delivery of outstanding haematology and oncology care. This is an exciting post for a dynamic person to manage a busy Oncology and Haematology ward at Queens hospital. You will report to the divisional Matron. The post holder needs to be inspirational and passionate about their job and be an excellent role model to the staff they manage with extensive experience within Oncology and Haematology. We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with. They are benefitting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission. We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care. We’re proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We’re also part of the North East London Cancer Alliance. We run a Women’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George’s Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week. The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer. For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application. Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form. All new staff appointed at the Trust are subject to a probationary period. Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Pubudu Chandrasekera, Recruitment Advisor, on 01708 435000 ext. 5110. Further details regarding the post may be obtained by contacting the manager as per the contact details above. This advert closes on Sunday 8 Nov 2026
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Medicines Management Pharmacy Technician | London North West University Healthcare NHS Trust
London North West Healthcare NHS Trust - London
£36,943 - £44,900 per annum including HCAS
ContractFull time
• Provide a highly efficient medicines management service to a variety of wards within the Emergency, Acute, Medicine, Care of the Elderly and Surgery departments. • Promote a safe, efficient and cost-effective use of medicines at ward level. • Support the provision and expansion of the medicines management pharmacy technician service across the Trust • Assist in the induction, training, supervision and support of new members of pharmacy staff. • Assist in the training of healthcare staff on all aspects of medicines management at ward level. • Participate in audits relating to medicines management. • Complete medicines reconciliations within a timely manner in order to meet NICE • Assess patients own drugs (PODs) for suitability for use. • Order ‘one stop dispensing’ medications in a timely manner to promote the dispensing for discharge scheme. • Final accuracy check clinically screened prescriptions for a minimum of eight hours per month in the main dispensary or on the satellite pharmacies to maintain the accredited checking pharmacy technician (ACPT) competency. • Provide advice to patients, representatives and healthcare professionals on all medication issues in order to achieve the best outcomes for the patients. • Provide technical support to the satellite pharmacies and the main dispensary • To be responsible for own Continuing Professional Development and training development. This is an exciting opportunity for a Pharmacy Technician to join our dynamic, innovative and friendly team dedicated to improving our ward based clinical pharmacy services. We are looking for someone with experience and a passion in this area of work in hospital pharmacy. You must be an enthusiastic, motivated and a patient orientated pharmacy technician dedicated to patient safety. You will work with the medicines management team to help implement, deliver and continually improve the technical and clinical support to wards and satellite units. You will need to have excellent communication skills and enjoy working as part of a large multi-disciplinary team. You will also need to be friendly, approachable, adaptable, flexible, willing to learn new skills and be committed to continuous professional development. You will be a pharmacy technician registered with the General Pharmaceutical Council. This is a full time post and the post holder will be required to participate in the weekend working and late duties as per rota. London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. To view the main responsibility, please see the attached the Job Description and Person Specification. This advert closes on Wednesday 11 Nov 2026
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Band 7 Neonatal Ward Manager | Royal Free London NHS Foundation Trust
Royal Free London NHS Foundation Trust - Barnet
£55,524 - £62,652 per annum inclusive of HCAS (pro rata)
PermanentPart time
We are seeking an experienced, dynamic and compassionate neonatal nursing leader to join our team and play a pivotal role in delivering outstanding care for babies and their families. The successful candidate will provide visible clinical and operational leadership within the neonatal service, ensuring the delivery of safe, effective and family-centred care in line with Royal Free London’s World Class Values. The postholder will be responsible for leading and developing nursing practice, maintaining high standards of quality, safety and patient experience, and supporting staff to deliver evidence-based care. They will oversee workforce planning, staff development, performance management and service improvement initiatives, while promoting a positive culture of learning, inclusion and continuous improvement. The role will also contribute to governance, patient safety, quality assurance, education and research activities that improve outcomes for babies and families. The ideal candidate will be an effective team player who can work collaboratively across multidisciplinary teams, inspire and develop others, manage change and drive improvements in patient safety and service delivery. They will demonstrate strong leadership, sound professional judgement and a commitment to excellence, innovation and compassionate care. The Neonatal Unit Ward Manager is a senior clinical leader responsible for the day-to-day operational management of the neonatal unit, ensuring babies and their families receive safe, effective, compassionate and high-quality care. Working closely with the Neonatal Matron, Head of Nursing, Consultant Neonatologists and multidisciplinary teams, the postholder provides visible leadership, maintains clinical standards and supports the delivery of patient safety, quality improvement and service development priorities. The role includes workforce management, staff supervision, education, recruitment, wellbeing and professional development, fostering a positive culture of learning, accountability and continuous improvement. The Ward Manager will lead on governance, risk management, audit and quality initiatives while supporting the implementation of evidence-based practice and family-centred care. They will collaborate across neonatal services and sites to promote consistency, shared learning and best practice. The ideal candidate will be a compassionate, resilient and highly motivated neonatal nurse with excellent leadership, communication, organisational and people management skills. The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link https://www.royalfreelondonjobs.co.uk/ Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. This advert closes on Monday 2 Nov 2026
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Band 7 Neonatal Ward Manager | Royal Free London NHS Foundation Trust
Royal Free London NHS Foundation Trust - London
£58,133 - £65,261 per annum inclusive of HCAS (pro rata)
PermanentPart time
The Neonatal Unit Ward Manager is a senior clinical leader responsible for the day-to-day operational management of the neonatal unit, ensuring babies and their families receive safe, effective, compassionate and high-quality care. Working closely with the Neonatal Matron, Head of Nursing, Consultant Neonatologists and multidisciplinary teams, the postholder provides visible leadership, maintains clinical standards and supports the delivery of patient safety, quality improvement and service development priorities. The role includes workforce management, staff supervision, education, recruitment, wellbeing and professional development, fostering a positive culture of learning, accountability and continuous improvement. The Ward Manager will lead on governance, risk management, audit and quality initiatives while supporting the implementation of evidence-based practice and family-centred care. They will collaborate across neonatal services and sites to promote consistency, shared learning and best practice. The ideal candidate will be a compassionate, resilient and highly motivated neonatal nurse with excellent leadership, communication, organisational and people management skills. We are seeking an experienced, dynamic and compassionate neonatal nursing leader to join our team and play a pivotal role in delivering outstanding care for babies and their families. The successful candidate will provide visible clinical and operational leadership within the neonatal service, ensuring the delivery of safe, effective and family-centred care in line with Royal Free London’s World Class Values. The postholder will be responsible for leading and developing nursing practice, maintaining high standards of quality, safety and patient experience, and supporting staff to deliver evidence-based care. They will oversee workforce planning, staff development, performance management and service improvement initiatives, while promoting a positive culture of learning, inclusion and continuous improvement. The role will also contribute to governance, patient safety, quality assurance, education and research activities that improve outcomes for babies and families. The ideal candidate will be an effective team player who can work collaboratively across multidisciplinary teams, inspire and develop others, manage change and drive improvements in patient safety and service delivery. They will demonstrate strong leadership, sound professional judgement and a commitment to excellence, innovation and compassionate care. The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link https://www.royalfreelondonjobs.co.uk/ Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. This advert closes on Monday 2 Nov 2026
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Medicines Management Pharmacy Assistant | University College London Hospitals NHS Foundation Trust
University College London Hospital - London
£31,554 - £33,270 Per annum inclusive of HCAS
PermanentFull time
Looking for a new challenge? An exciting new opportunity has arisen to join the Cancer Services pharmacy team at University College London Hospitals NHS Foundation Trust as we expand our technical workforce. We are looking to recruit an enthusiastic Medicines Management Pharmacy Assistant to support us in the delivery of excellent hospital pharmacy services. Applications will only be considered from individuals who have the legal right to work in the UK. As this role does not meet the criteria for sponsorship under the UK Sponsorship requirements, we are unable to sponsor applicants. Previous applicants need not apply. This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application. This is an opportunity to join our friendly, committed team working in a support role. This role will be integral in supporting the provision of clinical services to patients on the wards and in clinical areas within the Macmillan Cancer Centre. As part of this role, you will be providing dispensing services, together with assisting with the supply of medicines to help facilitate a streamlined workflow ensuring key performance targets are met. This is a fantastic opportunity for professional development. The successful candidate will need to be self-motivated and able to work independently. A flexible and adaptable approach to work and a commitment to self-development is essential. If you are interested in this post, you will need previous experience of working in either a hospital or community pharmacy and have a minimum of NVQ level 2 in Pharmacy services or equivalent. University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) • National Hospital for Neurology and Neurosurgery • Royal National ENT and Eastman Dental Hospitals • University College Hospital Grafton Way Building • Royal London Hospital for Integrated Medicine • University College Hospital Macmillan Cancer Centre • The Hospital for Tropical Diseases • University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Summary: To dispense medicines in an accurate and timely manner for inpatients and outpatients as directed by MMPTs using the pharmacy computer system and automated dispensing devices where in place. To participate in the ward top-up service To participate in ordering stock and non-stock items for named patients. To participate in ensuring patients have sufficient supply of medications during their inpatient stay. To support and participate in monthly audits to ensure standards are maintained at ward level. To participate in the provision of a safe, efficient and timely pharmaceutical distribution service to all customers. To efficiently use the pharmacy computer system to manage stock control. To communicate effectively with a variety of support staff and customers e.g., purchasing dispensaries and ward staff. UCLH, in partnership with University College London, has been designated one of the country’s five comprehensive biomedical research centres and there is an on-site early phase cancer clinical trials unit. The UCLH Macmillan Cancer Centre encompasses our busy outpatient clinics and daycare treatment facilities as well as our growing ambulatory chemotherapy practice. The UCLH Grafton Way Building supports our expanding haematology service including haematopoietic stem cell transplants and CAR-T therapy. The pharmacy cancer teamis well integrated into the cancer directorate and provides a high-quality and progressive pharmacy service to cancer patients. Chemotherapy production services are delivered from a state of the art unit. For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row. UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. To discover more about what makes UCLHa great placetowork, visit:Why Choose UCLH? This advert closes on Thursday 29 Oct 2026
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Mental Health Act Team Manager | South London and Maudsley NHS Foundation Trust
South London and Maudsley NHS Foundation Trust - London
£58,133 - £65,261 Per annum inclusive of HCAS
PermanentFull time
Previous applicants need not apply This is an existing post for an experienced and charismatic leader with sound knowledge of the Mental Health Act who will be take on the overall management of a very busy Mental Health Act office and formidable staff. As a team manager you should have an in-depth understanding of the mental health law and its implementation as you are sometime the first post of call for advice from mental health professionals, nearest relatives. Due to challenges faced and the different roles and duties undertaken by the MHAO staff, the role requires someone who is disciplined, well organised and has the ability to engage in difficult conversations. The team has recently adopted a new way of working following the centralisation of the four local offices into one location at the Maudsley hospital. The team comprises one Band 7, two Band 6s, four Band 5s and eight Band 4s covering the newly created functional workstreams responsible for receiving scrutinise patients detentions and consent, co-ordinating mental health tribunal and Associate Managers hearings. You will directly line‑manage team leaders, who in turn manage Band 5/4 coordinators and you will be working alongside the Trust MCA lead and a B7 Service Level Agreement (SLA) support manager. This role demands excellent verbal and written communication skills, as you will regularly engage with service users, carers, professionals, and external agencies, including solicitors and tribunal members. You will also contribute to the day‑to‑day supervision and appraisal of staff, as well as lead on the investigation of complaints and incidents. You will need strong leadership abilities to effectively manage and support a team of experienced Mental Health Act Coordinators. As this is a high‑performing team, you will be expected to maintain a positive, well‑organised environment that supports both staff and the individuals who use our services, along with their carers and nearest relatives. A solid understanding of clinical information systems is essential. You should be confident using databases, diaries, MHA deadline‑tracking systems, spreadsheets, and Microsoft Office applications. The ability to interpret data and reports is a key requirement, as you will be responsible for providing each directorate with accurate updates on their compliance with the Mental Health Act. South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training. SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich. The job description and person specification attached under documentation describes the role in detail. Please note -Previous applicants need not apply This advert closes on Monday 2 Nov 2026
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Estates Contracts, Assurance and Governance Manager | South London and Maudsley NHS Foundation Trust
South London and Maudsley NHS Foundation Trust - London
£58,133 - £65,261 per annum inclusive of HCAS
PermanentFull time
The post holder leads on contracts assurance, governance, performance management and compliance within Capital, Estates and Facilities Directorate. The role provides specialist advice to senior managers on estates and facilities contracts performance, risk management and governance frameworks. They will work closely with Technical and operational colleagues to provide meaningful insight from performance data, helping identify variation, drive improvement, and enhance quality of Estates Contracts across the organisation. The postholder will also support contractual performance monitoring, assurance processes, and service development. They will also support the development and monitoring of internal and external KPIs, identify underperformance, support resolution processes, and contribute to continuous improvement across services. The role includes coordinating contract meetings with key service providers, service-level agreements (SLAs), and procurement oversight, with responsibility for ensuring compliance with NHS governance standards The post holder will lead on contracts assurance, governance, performance management and compliance across the Capital Estates and Facilities Directorate. You will work closely with operational, technical and corporate colleagues to provide strategic oversight of contracts performance, compliance monitoring, risk management and assurance frameworks and report to the Senior Manager for Compliance and Technical Assurance. You will: • Lead operational contract management and supplier performance monitoring, ensuring key contractors deliver services in line with contractual requirements and agreed KPIs. • Develop and maintain governance, assurance and reporting frameworks that provide meaningful performance insight and support informed decision-making. • Lead the development of performance dashboards, compliance reports and assurance systems across Estates and Facilities services. • Act as the Directorate lead for assurance reporting relating to PAM, ERIC, PLACE, CQC and statutory compliance requirements. • Provide specialist advice on contract governance, procurement, financial performance, risk management and service improvement. • Lead assurance reviews, compliance audits and supplier performance evaluations, identifying opportunities for service enhancement and operational efficiencies. • Support procurement and tender processes, contract renewals, commercial reviews and strategic planning across the Directorate. South London and Maudsley NHS Foundation Trust provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training. The Trust employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich. By coming to work at our Trust, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities and have the chance to work alongside people who are world leaders in their field. Lead on operational contract management, ensuring third-party suppliers (e.g., Ascom, maintenance providers, estates contractors) deliver services in line with performance standards. • Responsible for operational contract management of key service providers (e.g., Ascom, maintenance contracts, and digital systems), ensuring high-quality service delivery. • Lead on the development of and maintenance of Standard Operating Procedures (SOPs), participate in audits, and promote staff training. • Maintain the contract register and ensure key milestones (renewals, break clauses, KPIs) are tracked and acted upon. • Coordinate routine performance reviews with suppliers against SLAs, capturing actions, risks and improvement plans. • Contribute to directorate planning cycles and strategic decision making by providing expert advice on contract performance, risks and future service requirements • Collate and benchmark pricing where appropriate and escalate commercial risks promptly. • Support preparation of tender documentation and evaluation, working with Procurement; participate as a panel member as required. Please see Job description This advert closes on Monday 26 Oct 2026
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Service Manager - Digital Clinical Division | Moorfields Eye Hospital NHS Foundation Trust
Moorfields Eye Hospital NHS Foundation Trust - London
£58,133 - £65,261 Per Annum, Inclusive of HCAS
PermanentFull time
An exciting opportunity has arisen within the Digital Clinical Services Division for a Service Manager to support the delivery and ongoing development of Moorfields' digital transformation programmes and Moorfields hosted Single Point of Access. The post holder will work closely with the Digital Clinical Services leadership team and be responsible for key service delivery areas, including Sparc (Single Point of Access for Referral and Communication), and service improvement initiatives. The successful candidate will support operational performance, governance and service development, working across organisational boundaries with clinicians, commissioners, community providers and other stakeholders to improve patient access, experience and outcomes. They will lead on achieving performance and quality targets, managing risks and delivering projects that support service sustainability and growth. The role includes responsibility for performance reporting, data analysis, financial monitoring, workforce management and stakeholder engagement. The post holder will be expected to identify and resolve operational challenges, implement service improvements and support the expansion of digital and community ophthalmology services across Moorfields and partner health systems. The ideal candidate will be an experienced operational leader with strong analytical, organisational and relationship management skills, and a commitment to delivering high-quality, patient-centred services. The post holder will support the delivery and performance of Digital Clinical Services programmes, including Sparc and other digital transformation initiatives. They will be responsible for the day-to-day operational management of designated services, ensuring high-quality service delivery and achievement of key performance indicators. The role will involve monitoring and reporting service activity, performance, demand and capacity, identifying opportunities for improvement and implementing actions to support service objectives. The post holder will lead and support service improvement and digital transformation initiatives to improve referral management, operational efficiency and patient experience. Working closely with clinicians, administrative teams, commissioners, providers and other stakeholders, the post holder will support collaborative service delivery and the implementation of new services and contracts. They will also support governance processes, including the management of risks, incidents, complaints and quality improvement actions. The post holder will provide leadership and support to administrative staff, including recruitment, staff development and performance management, and will support budget monitoring and resource planning. They will undertake projects and responsibilities as required to support the performance, sustainability and strategic development of Digital Clinical Services. At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: • Salary including High-Cost Area Supplement • Opportunity to join the NHS Pension Scheme • Free 24/7 independent counselling service • Learning and development opportunities • Easy and quick transport links • A range of attractive benefits and discounts • Access to Blue Light Card and other NHS Discount Schemes • Free Pilates classes • Full support and training to develop your skills • Flexible working friendly organisation And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. • To be responsible for monitoring and analysing relevant service data, including activity, demand, capacity, KPIs and performance reports, ensuring data is validated and appropriate action is taken to resolve issues, with performance concerns escalated to the Lead Provider Development Manager where required. • To support the delivery of contractual, operational and quality targets across Sparc and Digital Clinical Services, ensuring KPI breaches are avoided wherever possible and escalated appropriately when necessary. • To lead on the monitoring and improvement of referral quality, working in partnership with clinicians, administration teams, commissioners, community providers and system partners. • To work with patients, administrative staff, clinicians and external stakeholders to achieve sustained improvements in: • Patient access and waiting times • Referral management and pathway efficiency • Patient experience and satisfaction • Service performance and operational effectiveness • Data quality and reporting • To take a lead role in facilitating service improvement, pathway redesign and digital transformation initiatives across Digital Clinical Services. • To support the mobilisation and implementation of new services, contracts and business development opportunities, contributing to the sustainability and growth of Sparc and other Digital Clinical Services programmes. • To ensure that administrative functions are delivered to a high standard and that Trust policies, governance requirements and standard operating procedures are adhered to. • To support the investigation of complaints, incidents and service issues, ensuring lessons learned are identified and improvement actions implemented. • To manage and monitor delegated budgets and resources, supporting the achievement of financial and operational objectives. • To provide line management, leadership and support to delegated administrative staff, including recruitment, induction, appraisal, training and performance management. • To complete ad-hoc tasks and projects at the request of the Lead Provider Development Manager to support the delivery, development and expansion of Digital Clinical Services. • To deputise for the Lead Provider Development Manager where appropriate. This advert closes on Tuesday 20 Oct 2026
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EHR Deputy Training Manager | University College London Hospitals NHS Foundation Trust
University College London Hospital - London
£75,328 - £86,114 Per annum inclusive of HCAS
ContractFull time
This is an exciting opportunity for someone interested in working in both a training and digital healthcare role to support our Electronic Health Record (Epic) system which went live in April 2019. We are looking for a skilled, experienced and enthusiastic Deputy Training Manager to join our innovative Epic Training & Adoption team. This position is to cover maternity leave of the existing post holder. Patients are at the centre of everything we do. Our Electronic Health Record - Epic - helps to ensure that we continue to get better at delivering services and treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) • National Hospital for Neurology and Neurosurgery • Royal National ENT and Eastman Dental Hospitals • University College Hospital Grafton Way Building • Royal London Hospital for Integrated Medicine • University College Hospital Macmillan Cancer Centre • The Hospital for Tropical Diseases • University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* *UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH? This advert closes on Sunday 18 Oct 2026
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