LaplandUK - Macclesfield

from £12.75 an hour

On-siteContractFull time

FOOD & BEVERAGE ASSISTANT – LAPLANDUK 2026 Manchester | Capesthorne Hall, Macclesfield, SK11 9JY £12.75 per hour + 12.07% holiday pay Seasonal role | October to December 2026 18+ only THE ROLE As a Food & Beverage Assistant, you’ll help create magical memories for families visiting LaplandUK this Christmas. Working in our themed cafés and restaurants, you’ll provide a warm welcome, deliver outstanding customer service and help guests enjoy their visit from the moment they arrive. You’ll: • Welcome guests into our cafés and restaurants with a warm and friendly approach • Deliver exceptional customer service and create memorable guest interactions • Prepare and serve food and drinks while following food hygiene and safety procedures • Develop knowledge of menu items and make suitable recommendations to guests • Follow LaplandUK service standards and immerse yourself in the magical story • Maintain high standards of cleanliness, presentation and organisation • Follow costume, appearance and operational guidelines • Attend all required training sessions • Work closely with colleagues to deliver an outstanding guest experience SKILLS NEEDED • Enthusiastic and passionate about creating magical guest experiences • Friendly, approachable and confident communicating with families • Comfortable working in a busy, fast-paced environment • Reliable, professional and committed to delivering excellent service • Able to work well as part of a team • Willing to learn and embrace the LaplandUK story • Strong communication and customer service skills • Previous food, beverage or customer service experience is desirable but not essential REQUIREMENTS • Minimum age: 18 • Available for the full live event period from 5 November to 24 December 2026 • Available to commit to a minimum of three shifts per week • Available to attend all required paid training between late October and early November 2026 • Comfortable working in a busy, customer-facing environment • Able to follow food hygiene, safety, costume and operational standards • Willing to fully embrace the LaplandUK experience and story BENEFITS • £12.75 per hour + 12.07% holiday pay • Free hot meal on every shift • Complimentary tea, coffee and soft drinks • 20% staff discount in LaplandUK retail shops on selected dates • Free parking at the event site • Full paid training • Opportunity to work as part of one of the UK's most celebrated Christmas experiences APPEARANCE REQUIREMENTS • Natural hair colour • No visible jewellery or piercings while in costume • No visible tattoos from the collar bone upwards • No tattoos below the elbow for Food & Beverage roles • Natural makeup and nails in line with company guidelines • Phones and smartwatches must be stored in lockers while on shift Join LaplandUK and become part of an award-winning immersive Christmas experience, helping families create magical memories they’ll treasure forever.

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