Digital Clinical Safety Officer | East Sussex Healthcare NHS Trust
ESHT - St Leonards on Sea
£57,528 - £64,750 per annum, pro rata
PermanentPart time
Great opportunity to join the Digital team at ESHT and build a CSO team across the organisation. You will play a major role in our EPR deployment. You will be working closely with the CCIO, CNIO and CDIO The Digital Clinical Safety Officer (CSO) is responsible for providing leadership and expert advice on clinical safety across the Trust's digital portfolio. The post holder will ensure that all digital systems, software, clinical applications, medical device integrations and digital transformation programmes are developed, procured, implemented and maintained in accordance with recognised NHS Digital Clinical Safety Standards. The CSO will work closely with clinical, operational, technical and supplier teams to identify, assess and manage clinical risks associated with digital technology and support the delivery of safe and effective digital healthcare services. The post holder will act as the Trust's designated Clinical Safety Officer for digital systems and services and will champion a culture in which digital safety is recognised as an integral component of patient safety. You must be a registered healthcare professional and hold a CSO qualification. A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today. Statement on the Use of AI We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective. Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application. We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success. Please see attached Job Description. If you have any further questions please do not hesitate to reach out. This advert closes on Thursday 8 Oct 2026
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Digital Infrastructure Lead | East and North Hertfordshire Teaching NHS Trust
East and North Hertfordshire NHS Trust - Stevenage
£57,528 - £64,750 per annum
PermanentFull time
We are recruiting for a Digital Infrastructure Lead who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The post-holder will be responsible for the management and support of all operating systems, databases and infrastructure hardware within the Trust. This role also requires the postholder to ensure that the security of such solutions. This role requires a high level of management ability, knowledge of IT operations, together with a broad awareness of trends and standards in Information Management and Technology, both within and outside of the NHS. They will provide day to day management of the 2nd and 3rd Line Support Teams at the Trust. At the heart of everything we do are our core values: Include, Respect,and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Service Delivery & Support Ensure timely resolution of all incidents raised to the teams via the service desk or by other means. Manage escalations where the quality of service provided does not meet the requirements of the user. Provide and maintain a suitable hosting environment for all computer room equipment, including air conditioning, Networking, UPSs (for stand-alone, bench-mount and rack-mount servers) and the electrical environment. Ensure that the trusts IT systems have full housekeeping, back-up and security procedures, incorporating anti-virus checking, back-up regimes and full Disaster Recovery capabilities, all of which are to be regularly tested. Develop and maintain a comprehensive strategy to ensure business continuity for all major corporate systems in the event of unscheduled downtime or disaster, ensuring that any contracts required are in place. At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: • The Lister Hospital, Stevenage • New Queen Elizabeth II (New QEII), Welwyn Garden City • Hertford County, Hertford • Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Please see the attached Job Description and Person Specification applicant pack for further detailed informationregardingthis role. This advert closes on Wednesday 14 Oct 2026
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Digital business analyst | University Hospital Southampton NHS Foundation Trust
University Hospital Southampton NHS FT - Southampton
£39,959 - £48,117 per annum per annum pro rata
PermanentPart time
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Job Title: Digital business analyst Contract Type: Permanent Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. This is an exciting opportunity to join our team as a Digital business analyst and contribute to the design, development, testing and implementation of innovative digital systems across the Trust. This role will involve working closely with clinical and administrative users of our systems to understand their processes and how improved digital tools can enhance their workflows and deliver better outcomes for patients. You will report to the digital systems developments manager and collaborate with the advanced test analyst, business analysts, test analysts and software developers through the software development lifecycle, converting user requirements into delivered products. As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care. We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted. We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information. In this role your key responsibilities will include: - Analysing and documenting business processes across the hospital to support the development of digital tools - Writing user stories defining how systems can be built or adapted to meet the requirements of our users - Overseeing the testing of system upgrades, including test planning and writing/reviewing of test cases - Leading on hazard identification and assessment for new and existing digital systems to ensure that all potential hazards are mitigated and national guidance regarding clinical safety is complied with. Core hours for the team are between 8.00 and 18.00 Monday to Friday, but flexibility will be required depending on service needs. UHS supports agile and remote working; regular attendance at Southampton General Hospital will be required in this role. This advert closes on Thursday 15 Oct 2026
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Digital Programme Manager | University Hospitals Coventry and Warwickshire NHS Trust
UHCW NHS Trust - Coventry
£57,528 - £64,750 per annum
ContractFull time
An exciting opportunity has arisen at University Hospitals Coventry & Warwickshire NHS Trustto join the Digital Department as a Digital Programme Manager,for a period of 12 months. This role willlead and manage the successful implementation ofDigitalprogrammes and projects thatimpactthe Trust, against agreed project plans to time and within constraints. You will provide professional programme and project management to the Trust toassistdepartments with the delivery of applications, systems and technology solutions that realise benefits for patients and the Trust Please be advised that provisionalinterviews for this post are due to take place3rd& 4thNovember 2026. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer. 1. Lead and manage the successful implementation of IT programmes and projects that impact the Trust (typically with timescales significantly in excess of six months, affecting 1500 plus Trust staff) against agreed project plans to time and within constraints. 2. Identify, build and manage large multi functional teams of both technical and non-technical staff (often consisting of 30-50 project staff) in line with Trust procedures and best practice 3. Set strategy for programme delivery ensuring alignment of project deliverables with strategic goals 4. Work with the ICT Clinical Implementation Manager to identify programme benefits and ensure their delivery through specific projects 5. Manage the dependencies and interfaces between projects to ensure their successful delivery in line with strategic objectives University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare. We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk) By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values. • Lead and manage the successful implementation of digital programmes and projects that impact the Trust (typically with timescales significantly in excess of six months, affecting 1500 plus Trust staff) against agreed project plans to time and within constraints. • Identify, build and manage large multifunctional teams of both technical and non-technical staff (often consisting of 30-50 project staff) in line with Trust procedures and best practice • Set strategy for programme delivery ensuring alignment of project deliverables with strategic goals • Work with the Digital Nurse Specialists to identify programme benefits and ensure their delivery through specific projects • Manage the dependencies and interfaces between projects to ensure their successful delivery in line with strategic objectives • Provide professional programme and project management to the Trust to assist departments with the delivery of applications, systems and technology solutions that realise benefits for patients and the Trust • Apply expert digital knowledge and operational experience to the deployment of digital solutions • Produce and maintain the formal documentation required throughout the programme and project lifecycle including the production of policies and procedures • Participate in system procurements, including drafting of procurement documentation and supplier evaluations. • Develop and maintain strong communications links with key stakeholders, including Programme and Project Boards, reporting programme performance, conveying complex issues and negotiating desired outcomes • Work flexibly as a member of the Digital management team to ensure the Directorate delivers a high-quality customer focused service • Liaise with counterparts in other Trusts, health communities and elsewhere to assist in the provision of Digital services where patient care is delivered across multiple locations and agencies • Identify the impact and support the operational change management resulting from the implementation of new digital systems across the Trust • Conduct technical digital based investigations and impact assessments on supplier products and implementation plans For further details of the role please see the attached job description. This advert closes on Thursday 15 Oct 2026
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Deputy Director, Digital Service Owner | Sussex Community NHS Foundation Trust
Sussex Community NHS Foundation Trust - Brighton
£94,356 - £108,814 per annum
PermanentFull time
Are you passionate about creating digital services that make a real difference for patients and staff? Sussex Community NHS Foundation Trust is seeking an exceptional digital leader to become our Deputy Director, Digital Service Owner. This is a unique opportunity to establish and lead a modern digital service ownership function, ensuring our digital services deliver meaningful outcomes, exceptional user experiences and lasting value across the organisation. Reporting to the Chief Digital & Data Officer, you will be accountable for ensuring digital services meet the needs of patients, clinicians and staff throughout their lifecycle. You will work closely with clinical, operational and corporate leaders to understand challenges, identify opportunities and ensure services continuously evolve in response to changing user needs and organisational priorities. This role is ideally suited to a senior leader with experience in service ownership, product management, service design or agile delivery who is passionate about user-centred design and improving outcomes through digital innovation. You will have the opportunity to influence strategy, shape investment decisions and lead multidisciplinary teams that are transforming how healthcare services are delivered. As Deputy Director, Digital Service Owner, you will be accountable for the quality, performance, outcomes and benefits delivered by the Trust's digital services. Your focus will be ensuring services continue to meet the needs of patients, staff and the organisation, delivering measurable improvements to experience, efficiency and care. You will: Lead multidisciplinary teams across service ownership, product management, digital delivery and business analysis. Act as the accountable owner for digital services, ensuring they remain aligned to user needs and organisational priorities. Champion user-centred design and agile delivery approaches, using insight and evidence to drive decision-making. Work directly with clinicians, operational teams and service leaders to understand needs and improve digital experiences. Ensure services deliver measurable clinical, operational and workforce benefits. Establish robust governance, performance and benefits realisation arrangements. Lead business cases, funding opportunities and strategic partnerships that support innovation and transformation. Foster a culture of continuous improvement, learning and user-focused delivery. We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays. Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services. Why work for us? - Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing - Varied environments: community hospitals, patients’ homes, and bases across Sussex - Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement - Excellent training, development, and research opportunities - Accredited Living Wage Employer, we ensure fair pay for all our staff - Cost-effective workplace nurseries in Crawley, Hove, and Brighton - Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks - Level 3 Disability Confident Leader and Veteran Aware Trust Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do. We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment. This post may close early if sufficient applications are received. This role is about much more than delivering digital systems. It is about taking accountability for ensuring digital services solve the right problems, deliver the intended outcomes and continue to meet the needs of patients and staff over time. As Deputy Director, Digital Service Owner, you will lead the evolution of the Trust's digital services through a user-centred, outcome-focused approach. You will work closely with clinicians, operational colleagues, patients and partners to understand user needs, improve services and ensure investment decisions deliver meaningful benefits. You will be responsible for ensuring digital services are safe, effective, sustainable and continually improved, balancing user needs, organisational priorities, risk and available resources. You will oversee service strategy, delivery, adoption, performance and optimisation, ensuring teams focus on real-world outcomes rather than simply implementing technology. We're looking for a leader who understands that service ownership means accountability. Someone who can create the conditions for multidisciplinary teams to succeed, champion user-centred design and agile delivery, and ensure every digital service delivers value for patients, staff and the communities we serve. This advert closes on Sunday 13 Sep 2026
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Digital Health Records Administration Assistant | East Sussex Healthcare NHS Trust
ESHT - Eastbourne
£25,272 per annum, pro rata
ContractFull time
We are recruiting! The role: Digital Health Records Administration Assistant (Fixed term contract, up to 18 months) The Department: Digital Health Records We are looking for a methodical and Digitally fluent Digital Health Records Administration Assistant to join our Digital Health Records team. In this role, you will be responsible for preparing and managing digital health records to ensure clinicians have accurate, up-to-date information ready for outpatient appointments. Your work will directly support the delivery of safe, efficient, and high-quality care. You will need to be a highly organised and self-motivated individual with a proactive, can-do attitude, committed to delivering a high-quality digital patient record within the fast-paced and changing environment of Digital Health Records and Clinic Preparation. · Review upcoming clinic schedules and prepare day forward packs (DFPs) from the electronic patient record systems. · Ensure all relevant documents have been correctly uploaded e.g. referrals, Clinical Summaries or previous clinical correspondence. · Flag missing or incomplete information and follow up with appropriate departments · Maintain confidentiality and comply with data protection regulations (e.g., GDPR) · Collaborate with clinical and administrative staff to streamline patient flow · Support digital record audits and quality improvement initiatives · Prepare physical health records for scanning, including sorting, removing staples, and categorising documents. · Support the flow of incoming and outgoing Inpatient and Outpatient day forward packs. Potential applicants should ensure they evidence the skills listed above in their application. A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today. Statement on the Use of AI We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective. Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application. We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success. Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. This advert closes on Friday 11 Sep 2026
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Digital Communications & Content Apprentice | Cambridge University Hospitals NHS Foundation Trust
Cambridge University Hospitals NHS Foundation Trust - Cambridge
£16,258 p.a. pro rata, National Minimum Wage after 12 months
ApprenticeshipFull time
We are delighted to offer aDigital Communications & Content Apprenticeship in ourPR & Communications Team.This exciting role is a fantastic opportunity to support the Digital Communications Team, whilst gaining aMulti-Channel Marketer Level 3qualification. Our team works hard to create audience-focused digital content for our patients, staff & stakeholders that is user-friendly, intuitive & engaging. Your role will be integral in delivering our schedule of content accurately & on time. You will gain experience in photography & videography, producing content to a high standard in line with CUH identity guidelines, supported by the Digital Content Producer. Candidates should be friendly, adaptable, well organised, enthusiastic, self-motivated & forward thinking with excellent communication & organisational skills, with the ability to use their own initiative, have good attention to detail, be able to multi-task & manage their time efficiently as well as being able to adapt to change. As an apprentice you willprovide creative digital content, project and administrative support to the Communications Team whilst developing practical skills in digital communications. Working under supervision, you will help plan, create, publish and evaluate content across the Trust's digital channels, including websites, social media, digital screens and multimedia content. You will work as a key member of the Digital Communications Team toassist in the maintenance of our CUH website,producing creative content, including evidence-based digital campaigns, using the Trust’s channels and providing a responsive, efficient and effective engagement and communications service for staff, volunteers and other stakeholders. You will gain experience across a broad range of digital communications activities while undertaking a recognised apprenticeship programme, with opportunities to contribute to wider communications projects and activities across the department. Our Trust Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background. Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification. You will study aMulti-Channel Marketer Level 3Apprenticeship. You will need to haveminimum GCSE Grade 4/C or Functional Skills Level 2 or above in Maths and English.You will be enthusiastic, have a positive work ethic and be keen to learn. We are a busy Communications Team and you must be able to adapt to changing environments and situations. The contract length is for21 monthsand the apprenticeship salary on commencement is£16,258; after 12 months in post this will increase to the National Minimum Wage. The Trust is proud of its values ofTogether – Safe, Kind and Excellentand looks to provide its staff with support, training and progression opportunities. You will receive support and advice to gain a wide range of experience and skills, supervision and mentoringfrom the department throughout the post as well as additional support from a dedicated Apprenticeship Team. You will also gain support in applying for your next step in employment towards the end of your apprenticeship contract.We have a high percentage of previous apprentices whohave successfully gained further employment with us with opportunities to gain higher qualifications. So, if you’re up for a challenge, are creative and share our passion for putting patients first then we’d love to hear from you. If you would like an informal chat, please contact Abbie Jarvis, Digital Content Producer, abbie.jarvis1@nhs.net This vacancy will close at midnight on 16th September 2026. Interviews are due to be held on 24th September 2026. There is no upper age limit on joining us as an apprentice. We also have apprenticeships in nursing which are subject to different terms. For more information on the Nursing Apprenticeship scheme please check our websitehttp://bit.ly/3Akstsm NB: Due to UK apprenticeship funding regulations applicants must have: • The right to work in the UK • Been a UK resident for the last three consecutive years • If residing in the UK with a visa, documents that are not be due to expire during the term of the apprenticeship contract • EU citizens need to hold pre-settled or settled status or have indefinite leave to remain with also meeting the above criteria • Not already achieved a qualification in the same subject matter at an equivalent or higher level This advert closes on Wednesday 16 Sep 2026
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Deputy Head of Digital Assurance | South London and Maudsley NHS Foundation Trust
South London and Maudsley NHS Foundation Trust - London
£66,274 - £73,496 Per annum inclusive of HCAS
PermanentFull time
As a member of the Digital Assurance team within Digital Services, you will be responsible for the Operational delivery of services and staff within your team.Driving efficiency, good practice and a passion for every customer getting an excellent service must be a key driver. Being a senior figure in the Digital Services department, you must be able to adapt yourself to the different services that you line manage. Maintain service for customers and continually improving that service.A proactive worker thinking outside the box to maintain or reinstate service for customers driving efficiency. Career Progression pathways and development opportunities: We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in conjunction with the BCS membership. Being a Senior technology professional, you will be required to mentor and coach other members of the Digital Services department for career development. You will work closely with all elements of the Digital Services to deliver the best outcomes of the service and for customers. Offering a “can do”, proactive approach to service delivery and ultimately delivering for the service needs. You will be a member of, and not limited to, the Digital Services Department Business Continuity team. The post holder will be responsible for the provision of: • Customer Excellence • Service Reporting both internal to Digital and the wider Trust • Communications • Process and Policy • End-User Education • Reporting and Monitoring • Supplier Management • Asset Management • Quality Assurance and Contracts • Operational Responsibilities for the Digital Assurance Teams Flexible working: As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8amto 6pm,giving you the very best of good work life balance. Digital Assurance falls within the Digital Services umbrella, which follows the ITIL standard of Service Management, empowering technology and process to ensure the customers have the best possible end result. Locations: The Digital Assurance team are based across the various sites: Maudsley Hospital (headquarters) Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants. St Pauls St Pauls is located within the Bromley area and is less than 10 minutes from the train stations (Bromley South, Bromley North and Shortlands) It is within walking distance from the beautiful green spaces of Bromley Park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants. Bethlem Royal Hospital Bethlem Royal Hospital is based in a beautiful setting in over 200 acres of green space in the London Borough of Bromley, South East London. The hospital has easy access to nearby main roads and have offers free parking. The site is within walking distance from of Eden Park and West Wickham overland stations. Key Responsibilities: • Be accountable for the leadership and direction of the trusts Digital Services Administration Team, Digital Partners, Asset, Quality and Contracts team and underlying teams and the Trust Switchboard, to achieve the Service levels in place delivered through Digital Assurance. • To establish service performance KPIs to monitor the service availability and capacity of systems and external suppliers and regularly report on performance levels to the senior management within the Digital Services Department. • Maintain and document services in accordance with Trust systems writing policies and procedures for staff and services • To investigate new systems and technologies, recommending strategic ideas for new solutions that lead to efficiencies for the organisation. • To advise the Digital Services team as needed in an efficient and effective manner for Digital Services Projects that have client administration and request fulfilment. • To maintain continuity of service on a 24 hour, seven day week, 365 days a year basis, ensuring communications operate within specified tolerance levels and that in the event of a disaster all services can be re-established quickly. • Be a proactive supportive and forward-thinking member of the Digital Assurance Team. • To provide managerial leadership, support and development for the Team, ensuring that targets and expectations, both internal and external are met, including maintenance and development of appropriate technical, professional and quality standards. • To ensure strong business support processes are in place and fully adopted for incident and problem management and to act as the central point-of-contact for service escalation, ensuring senior Digital Services management are kept fully informed. • Manage the staff and that come under your line management responsibility in line with trust policies and procedures. • Be a proactive challenger and continually improve your services and the delivery to customers aligning to Customer Excellence • Implement documentation, including procedural process review to improve the Asset management, Contracting, administration and switchboard functions, including assessment of impact across or within services outside of the functions. Ensuring they are available in an accessible central repository. • Manage the day-to-day relationship and request fulfilment with the users of the Trust • Responsible for empowering, coaching and motivating the teams to deliver service. • Promote and champion the use of industry good practices in the fields of service support and customer satisfaction. • Support and integrate Digital Assurance initiatives into Digital Services and across the Trust • Other activity from time to time as required to support the operation of the Digital Assurance function • Define and enforce the adherence to team and trust standards, policies and procedures. • Maintain service excellence whilst continuously driving improvements in Digital Services service quality. • To investigate new systems and technologies, recommending strategic ideas for new solutions that lead to efficiencies for the organisation The above indicates the main duties of the post, which may be reviewed in the light of experience and developments within the service. Any review will be undertaken in conjunction with the post holder. This advert closes on Sunday 27 Sep 2026
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Digital Transformation Senior Optimisation Co-ordinator | Oxleas NHS Foundation Trust
Oxleas NHS Foundation Trust - Dartford
£55,524 - £62,652 pa inc
ContractFull time
Agile working (2 office days per week minimum) Important Sponsorship Information: We are currently unable to offer a certificate of sponsorship for this post An exciting opportunity for an experienced & motivated Digital Optimisation Senior Co-ordinator to join the Digital Transformation team at Oxleas NHS Foundation Trust. This key role will support the delivery of digital, organisational & behavioural change across the Trust's mental health, community, forensic & prison services. Working closely with clinical, operational, digital & data colleagues, the post holder will lead projects that improve clinical & operational processes, maximise the benefits of digital technologies & support the delivery of Trust priorities. The role will be responsible for leading large-scale digital transformation & optimisation projects from discovery & planning through to implementation, adoption & benefits realisation. Project complexity may be determined by factors such as organisational impact, project value, duration, number of workstreams & system integrations. The role requires excellent project management, stakeholder engagement & change management skills, with the ability to work collaboratively across professional groups & influence sustainable improvements in ways of working. Based at Pinewood House, the role offers agile working, with a minimum of 2 office days per week. Travel to other Trust sites & external locations will be required in line with service & project requirements. This is a key role within Digital Services, involving close collaboration with digital, operational and clinical colleagues across the Trust. The post holder will engage with a wide range of internal and external stakeholders to support the successful delivery and adoption of digital transformation programmes. Key responsibilities will include: • Supporting the redesign and optimisation of clinical and operational systems, processes and ways of working. • Advising on the development and use of the Trust's clinical information systems. • Leading change management and user engagement activities to embed new technologies and working practices. • Developing project documentation, business cases, benefits realisation plans and governance papers for consideration through the Clinical Design Authority (CDA) and other Trust forums. • Researching and evaluating emerging digital technologies and identifying opportunities to improve patient care, staff experience and operational efficiency. • Supporting project delivery activities including implementation, testing, training and benefits monitoring. Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes. We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: • We’re Kind • We’re Fair • We Listen • We Care Digital Transformation and optimisation • Lead the development and implementation of specific areas of the Digital Transformation programme. • Work with clinical and operational colleagues to identify opportunities to improve quality, productivity, patient care and staff experience through digital change. • Review existing clinical pathways, processes and working practices, and develop proposed future-state processes, supporting guidance and documentation. • Advise on the development and configuration of clinical information systems to support clinical practice, service management, reporting, business planning and benefits realisation. • Research emerging digital and assistive technologies and assess their potential application within Trust services. • Support project delivery and digital operations, including system testing, training and implementation activities. Project Management & Implementation • Lead digital transformation projects from initiation to completion, including business case development, benefits realisation, and documentation. • Design, implement, and monitor change initiatives, proactively managing risks and resolving issues. • Ensure alignment with Trust governance and quality standards. • Manage third-party contributions including external partners such as Local Authorities and the Third Sector. Stakeholder Engagement & Communication • Develop and deliver communication plans for projects, ensuring engagement from all relevant stakeholders. • Facilitate collaboration with clinical, managerial, and technical teams to support change adoption. • Deliver presentations and act as a key advisor on digital systems and transformation initiatives. Data, reporting and benefits realisation • Work with directorate leads and relevant teams to review data quality, system use, validation reports and operational issues. • Analyse complex information and make recommendations based on an understanding of clinical systems, processes and service requirements. • Work with clinical user groups to develop and monitor data-input processes supporting statutory, local and ad hoc reporting requirements. • Collaborate with Data Services to develop reliable and meaningful benefits reports. • Undertake or support audits and surveys to establish baseline information and evaluate the impact of digital change. • Ensure that expected project benefits are identified, measured, monitored and reported. Leadership & Team Management • Line manage and support staff within the Optimisation Team. • Provide leadership, training, and support to drive behavioural change and ensure project success. • Cover for the Optimisation Programme Lead when required. Service Improvement & Digital Innovation • Work with directorate leads to optimise clinical pathways and improve service delivery using digital tools. • Collaborate with data and information teams to evaluate impact and develop meaningful benefits reporting. • Ensure digital systems are configured for optimal clinical use and reporting accuracy. This advert closes on Thursday 8 Oct 2026
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MA 1 Digital Communications Assistant (Inverness - Flexible/Hybrid Working) - HGH21855
Highland Council - Inverness
£24,606 to £24,861 a year
HybridPermanentFull time
Job Description Post Title: Modern Apprentice 1 Digital Communications Assistant Location: Highland Council Headquarters, Inverness Hours: 35 hours per week Duration: Permanent Salary: £24,606 - £24,861 p.a. Salary placing will normally be at the first point of the scale. Contact Person: Helen Aird Tel: 07990 157898 or Email: helen.aird1@highland.gov.uk Job Purpose: The post holder will support the work of the Corporate Communications Team to deliver effective communications and marketing activity, including supporting the administration of advertising services on behalf of The Highland Council. Please APPLY ONLINE. Please find the Job Description below. The Highland Council understands that diversity fosters creativity and innovation. We are committed to equality of opportunity, and being fair and inclusive. We welcome applications from people from all backgrounds, representative of the communities we serve and particularly encourage applications from candidates who are likely to be under-represented in our workforce. As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post. Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder. Requirements Higher/Advanced Higher in English, Modern Studies, Graphic Design, Business and Administration, or Art and Design; or equivalent relevant work experience in an administration, business, communications, marketing or journalism environment.
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