Thurrock Council - Thurrock, Essex

£26,556 to £28,764 a year

PermanentFull time

Job Title: Digital Field Support Officer Salary: £26,556 - £28,764 per annum Grade: B Contract Type: Permanent Working Hours: 37 hours per week About the Department The Corporate Services directorate plays a central role in supporting the Council to deliver reliable, efficient and secure services to residents. The Customer Experience Team is responsible for supporting and improving a wide range of critical digital applications used across the organisation. The team works closely with frontline services, internal teams and external suppliers to ensure systems are stable, secure and meet evolving business needs. It focuses on continuous improvement, helping services make better use of technology, data and insight to deliver high-quality outcomes for the community. About the Role As a Digital Field Support Officer you will be responsible for: - Supporting the resolution of incidents and requests in line with the agreed incident management and request fulfilment processes and local procedures. - Responding to queries online, by phone or in person, following service procedures and quality standards, and using personal initiative to provide the best possible customer service overall. - Carrying out the installation or repair of IT equipment and software in Council and partner locations as directed. - Supporting the Service Desk and their responsibilities when required. - Proactively keeping users informed throughout all stages of all processes. - Receiving, reviewing and updating documentation to assist with the resolution of incidents and the fulfilment of requests. - Maintaining accurate records relating to incidents, requests, assets, licences, and other aspects of IT service management. - Consulting with appropriate IT service colleagues to support real time trend analysis on received incidents to identify wider problems or serious incidents and notify them of such occurrences. - Supporting the liaison with 3rd party suppliers to ensure that issues are dealt with within agreed SLA's - Providing on-site support and guidance to users of devices and systems as required. - Participating in team meetings, training, and other team activities. - Working with other team members, and business managers across the department to improve support to the business. - The key responsibilities and duties of the role are neither exclusive nor exhaustive. All workers are expected to operate flexibly to support delivery of services for IT Support and from time to time will be required to undertake responsibilities, outside the normal remit of role description as required by the line manager, which are broadly commensurate with the job level and scope of competence. This role offers the chance to make a real difference by helping front line services to deliver the deliver to the residents of Thurrock What We're Looking For We're looking for someone who has: Skills & Abilities (Essential) - Ability to install and configure standard desktop applications - Strong customer service skills in a busy environment - Ability to accurately capture and record incident information - Effective written and verbal communication with customers and IT colleagues - Flexible approach to work - Ability to proactively manage issues and meet deadlines Knowledge (Essential) - Knowledge of Microsoft Office (2010 onwards) - Experience using service desk tools - Understanding of Microsoft operating systems Experience (Essential) - Experience working in a customer service environment - Experience providing ICT support - Strong customer service ethos Other Requirements (Essential) - Demonstrates organisational values and behaviours - Ability to support and guide non-technical users - Understanding of health and safety in an office environment - Willingness to work flexibly (including remote/home working) - Must hold a valid UK driving licence and be able to drive Equality & Compliance (Essential) - Understanding of equality and diversity principles - Commitment to complying with council policies Essential Qualifications: - ITIL Foundation - COMPTIA A+ Certification DBS Check: None Benefits of Working with Us At Thurrock Council, we value our employees and offer a comprehensive benefits package, including: - Generous annual leave entitlement - Local Government Pension Scheme - Flexible and hybrid working opportunities (where applicable) - Ongoing training and professional development - Employee assistance programme and wellbeing support - Staff discounts and local offers - A supportive and inclusive working environment Important Dates Closing Date (Redeployment Only): 18th August 2026 Closing Date (Internal & External): 30th August 2026 Interview Date: 5th September 2026 Additional Information If you have any questions about the role or interview process, please contact: Andy Best - Head of Infrastructure and Customer Experience | 01375 652048 To view the Job Profile and Person Specification please follow the link below: Download Job Profile (PDF Document)

Midlothian Council - Dalkeith

£32,554 to £34,451 a year

On-sitePermanentFull time

Job Vacancy Senior Digital Administrator Digital Services – Cyber Security, Information Governance and Compliance Team Midlothian Council is looking for a highly organised and customer-focused Senior Digital Administrator to join our Digital Services team. This is a key role supporting the effective management of the Council's digital assets and operational processes. The successful candidate will help maintain accurate records for ICT equipment worth several million pounds, support procurement and stock management activities, and ensure digital assets are tracked, managed, recovered and disposed of in accordance with Council procedures and audit requirements. The role involves responsibility for a wide range of Digital Services administration activities, including: Managing ICT asset records and supporting the lifecycle management of digital equipment. Obtaining quotations and arranging the procurement and ordering of ICT hardware, software and specialist equipment. Supporting stock control and inventory management processes. Processing and monitoring invoices and supplier payments. Chasing outstanding payments and renewals for software licensing and subscriptions. Supporting the secure recovery, reuse and disposal of ICT assets. Managing requests for specialist equipment, including support for the Access to Work scheme. Tracking equipment requests and coordinating deliveries with suppliers and internal teams. Maintaining records and supporting workflows within ServiceNow and associated business systems. Supporting Digital Services processes and helping identify opportunities for continuous improvement. Providing administrative support for change, release and service management activities across Digital Services. Supporting colleagues, schools and services with a range of digital administration requirements, including new starter equipment requests and operational support activities. The ideal candidate will have excellent organisational skills, attention to detail and experience of working with records, suppliers, customers and business processes. Experience of procurement, inventory management, administration or ICT service environments would be advantageous. The post is primarily office-based due to the nature of the asset management and operational responsibilities involved. However, there may be occasional opportunities for hybrid working where service requirements allow. We welcome applications from individuals seeking either full-time or part-time working arrangements. Part-time applications will be considered with a minimum working pattern of three days per week. KNOWLEDGE Essential Must have an understanding of the full range of ICT policies and operational processes that impact local government A minimum of two years’ experience of working with external consultants and IT Higher grades including good passes in maths and English (3+) or 2+ years demonstrable experience in a similar role. CLOSING DATE - Wednesday 19th August 2026 INTERVIEW DATE - Wednesday 26th August 2026 Job Advert Position Title: Senior Digital Administrator Directorate: Place Location: Fairfield House Contract Status: Permanent Hours of Work: 36 hours per week Working Pattern: To be confirmed Weeks per year: 52 Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale. Based on 36 hours over 52 weeks per year, the minimum actual salary for this position is £32,554.06 per annum. Requirements This post is considered Regulated Work with Children under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children. Successful candidates will require PVG Scheme membership for Regulated Work with Children, You will be required to join the Scheme or undergo a PVG Scheme Update check prior to commencing employment with Midlothian Council, the cost of which will be met by you. For further information on the PVG Scheme please visit www.disclosurescotland.gov.uk Please note that Disclosure Scotland has changed the way PVG certificates are issued. You will be notified by email from Disclosure Scotland that your certificate is available to view. Once you have viewed your certificate you will be allowed to share this with your employer and it is only available for 14 days from the first day you have viewed the certificate. If you do not grant access to Midlothian Council to view before access is removed, a further application will need to be generated, and this will incur an additional cost. Please note: If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website Additional Information If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email recruitment@midlothian.gov.uk to discuss with member of the Recruitment Team stating the post reference number. Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter. If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child, you are eligible for a guaranteed interview if you meet the essential criteria for the post.

Independent Lives - Polegate

from £12.71 an hour

On-sitePermanentPart time

Friendly, Female, tech savvy PA required Ref: MVES1629 Location: Polegate Details This role is to support a Woman The candidate should be a woman* Drivers licence required: Preferred Employment status: Employed Hours per week: 3x 1 hour calls a day, Monday-Sunday, job share. Hourly pay rate: £12.71 - I am looking for a personal assistant to support me with living independently in my home and to get out and about. I am recovering from a stroke and as a result, need help with using my IT equipment, batch cooking, housework, help with laundry and going to appointments. There is some personal care involved as I need some support with showering. This is a rewarding role for the right person. - Duties include: - Other relevant duties as required - Administration - Housekeeping - Shopping - Cooking - Transportation - Companionship - Bathroom assistance - Help with personal administration tasks, e.g. paying bills, dealing with benefits and making phone calls. Candidate qualities: - Respectful of the employer's privacy and confidentiality - Reliable with good timekeeping - Able to both follow instructions and work on own initiative - Hygienic, tidy and well organised - Fit and healthy to undertake the required duties - Patient and possess excellent interpersonal skills - Honest and cheerful - Creative - Able to speak and read English to a reasonable standard - Able to always work to high standards of health & safety Additional requirements Non-smoker preferred or someone willing to refrain from smoking during working hours Notes: All applicants must have the right to work in the UK and be willing to undertake an Enhanced Disclosure & Barring Service check if required. If the role is offered on a self-employed basis, you will be responsible for the cost of your own DBS check. If you are successful in your application for this position, you will be either engaged directly or employed by the individual employer and not by Independent Lives. The role may be offered on an employed or self-employed basis, depending on the suitability and agreement with the employer. If the role is employed, you will be entitled to holiday pay and issued an employment contract. Please note: If you do not hear back within three weeks of applying, unfortunately your application has not been successful on this occasion. *Exemption for gender is claimed under the Equality Act 2010 Part 1 Schedule 9

Fulcrum Engineering - West Horndon, Essex

£27 to £32 an hour

On-siteContractFull time

Fulcrum Engineering & Technical are acting as a Employment Business on behalf of our Clients We are recruiting personnel at all levels and covering similar Mechanical, HVAC & Welding Fabrication roles depending on applicants skill sets & experience. Fabricator Welders will be more involved with fabrication on sheet metal, plate, pipework on higher spec fabrication work such as tanks, vessels, conveyors. Welding work with TIG mainly and MIG on supports & frames. Mechanical Fitter Welder Fabs & Fabricator Fitter Welders Covering work on the installation of mechanical & piping systems and machinery which will be from the fab shop as required then sites in the local areas & UK wide. Which will involve travel to site and lodging away 4 + nights sometimes if the site is more than 2 hours away, travel, hotel, meals will be paid by the company. Working on the fabrication from engineering drawings & welding angle, box, tube to high spec finish. Welders TIG mainly working mainly on welding sheet metal 1.5 - 4 mm stainless or mild steel, ali, mild steel angle, box ideally able to weld pipe & tube with TIG or MIG. Also semi skilled applicants can apply if they can cover most of the work depending on their skill set. Working mainly in the Fab Shop some workers may be asked to help out when really busy on installation work on factories/process plants. Quals - Skills = C & G or NVQ Mechanical Engineering or Fitting Welding Fabrication or Sheet Metalwork or or Pipe - HVAC Fitting Ideally with CSCS Card or IOSH Safety Cert Hours Work = 0700 - 1630 but often will work 0700 - 1730 or 1900 including some weekends Term Work = 2 - 8 weeks pos long term 13 + weeks Location: Brentwood, Basildon, Grays, West Thurrock, Deptford, London area Site

Fulcrum Engineering - Deptford

£27 to £32 an hour

On-siteContractFull time

Fulcrum Engineering & Technical are acting as a Employment Business on behalf of our Clients We are recruiting personnel at all levels and covering similar Mechanical, HVAC & Welding Fabrication roles depending on applicants skill sets & experience. Fabricator Welders will be more involved with fabrication on sheet metal, plate, pipework on higher spec fabrication work such as tanks, vessels, conveyors. Welding work with TIG mainly and MIG on supports & frames. Mechanical Fitter Welder Fabs & Fabricator Fitter Welders Covering work on the installation of mechanical & piping systems and machinery which will be from the fab shop as required then sites in the local areas & UK wide. Which will involve travel to site and lodging away 4 + nights sometimes if the site is more than 2 hours away, travel, hotel, meals will be paid by the company. Working on the fabrication from engineering drawings & welding angle, box, tube to high spec finish. Welders TIG mainly working mainly on welding sheet metal 1.5 - 4 mm stainless or mild steel, ali, mild steel angle, box ideally able to weld pipe & tube with TIG or MIG. Also semi skilled applicants can apply if they can cover most of the work depending on their skill set. Working mainly in the Fab Shop some workers may be asked to help out when really busy on installation work on factories/process plants. Quals - Skills = C & G or NVQ Mechanical Engineering or Fitting Welding Fabrication or Sheet Metalwork or or Pipe - HVAC Fitting Ideally with CSCS Card or IOSH Safety Cert Hours Work = 0700 - 1630 but often will work 0700 - 1730 or 1900 including some weekends Term Work = 2 - 8 weeks pos long term 13 + weeks Location: Brentwood, Basildon, Grays, West Thurrock, Deptford, London area Site

Fulcrum Engineering - Dunbar

£28 to £42 an hour

On-siteContractFull time

Fulcrum Engineering & Technical are acting as a Employment Business on behalf of our Clients We are recruiting personnel at all levels and covering similar Mechanical, HVAC & Welding Fabrication roles depending on applicants skill sets & experience. Mechanical Maintenance Engineers & Techs Working on removal of mechanical systems, such as pumps, motors, turbines, gears, shafts, conveyors work completing checks & repairs and reinstatement work. Mechanical Fitter Welder Fabs & Fabricator Fitter Welders Covering work on the installation of mechanical & piping systems and machinery which will be from the fab shop as required then sites in the local areas & UK wide. Which will involve travel to site and lodging away 4 + nights sometimes if the site is more than 2 hours away, travel, hotel, meals will be paid by the company. Working on the fabrication from engineering drawings & welding angle, box, tube to high spec finish. Welders TIG mainly working mainly on welding sheet metal 1.5 - 4 mm stainless or mild steel, ali, mild steel angle, box ideally able to weld pipe & tube with TIG or MIG. Also semi skilled applicants can apply if they can cover most of the work depending on their skill set. Working mainly in the Fab Shop some workers may be asked to help out when really busy on installation work on factories/process plants. Quals - Skills = C & G or NVQ Mechanical Engineering or Fitting Welding Fabrication or Sheet Metalwork or or Pipe - HVAC Fitting Ideally with CSCS Card or IOSH Safety Cert Pay = Skilled £28 Hr Mon to Fri, £35 Hr Sat, £42 Hr Sun Travel Pay = If living over 40 Miles & 1 Hr travel from Site up to 4 Hrs Return if living further Lodge Pay = Travel Pay per day plus Lodge Pay £55 + per day f living over 2 Hrs travel from Site Hours Work = 0700 - 1730 or 1900 including some weekends Term Work = 2 - 8 weeks pos long term 13 + weeks Location: Dunbar, Toreness, Edimburgh, Peterhead, Ferry Bridge area Sites

Fulcrum Engineering - Dunbar

£28 to £42 an hour

On-siteContractFull time

Fulcrum Engineering & Technical are acting as a Employment Business on behalf of our Clients We are recruiting personnel at all levels and covering similar Electrical, Controls, Mechanical, HVAC & Welding Fabrication roles depending on applicants skill sets & experience. Electrical Controls Install/Maintenance Engineers & Techs Working on removal of electrical & controls systems, such as pumps, motors, turbines, gears, conveyors work completing checks & repairs and reinstatement work. Mechanical Fitter Welder Fabs & Fabricator Fitter Welders Covering work on the installation of mechanical & piping systems and machinery which will be from the fab shop as required then sites in the local areas & UK wide. Which will involve travel to site and lodging away 4 + nights sometimes if the site is more than 2 hours away, travel, hotel, meals will be paid by the company. Working on the fabrication from engineering drawings & welding angle, box, tube to high spec finish. Welders TIG mainly working mainly on welding sheet metal 1.5 - 4 mm stainless or mild steel, ali, mild steel angle, box ideally able to weld pipe & tube with TIG or MIG. Also semi skilled applicants can apply if they can cover most of the work depending on their skill set. Working mainly in the Fab Shop some workers may be asked to help out when really busy on installation work on factories/process plants. Quals - Skills = C & G or NVQ Electrical/Controls Engineering, 18th Ed, Electrical & Control Panel Wiring, Ideally CompEx or Mechanical Engineering or Fitting Welding EMSS or CCNSG Safety Passport Card or IOSH Safety Cert. Ideally Nuclear Power Station Clearance Pay = Skilled £28 Hr Mon to Fri, £35 Hr Sat, £42 Hr Sun Travel Pay = If living over 40 Miles & 1 Hr travel from Site up to 4 Hrs Return if living further Lodge Pay = Travel Pay per day plus Lodge Pay £55 + per day f living over 2 Hrs travel from Site Hours Work = 0700 - 1730 or 1900 including some weekends Term Work = 2 - 8 weeks pos long term 13 + weeks Location: Dunbar, Toreness, Edimburgh, Peterhead, Ferry Bridge area Sites

Fulcrum Engineering - Dunbar

£28 to £42 an hour

On-siteContractFull time

Fulcrum Engineering & Technical are acting as a Employment Business on behalf of our Clients We are recruiting personnel at all levels and covering similar Electrical, Controls, Mechanical, HVAC & Welding Fabrication roles depending on applicants skill sets & experience. Install/Maintenance - Electricians or Electrical Controls CompEx Techs Working on removal of electrical & controls systems, such as pumps, motors, turbines, gears, conveyors work completing checks & repairs and reinstatement work. Electrical Control Panel Wiring Mechanical Fitter Welder Fabs & Fabricator Fitter Welders Covering work on the installation of mechanical & piping systems and machinery which will be from the fab shop as required then sites in the local areas & UK wide. t Quals - Skills = C & G or NVQ Electrical/Controls Engineering, 18th Ed, Electrical & Control Panel Wiring, Ideally CompEx or Mechanical Engineering or Fitting Welding EMSS or CCNSG Safety Passport Card or IOSH Safety Cert. Ideally Nuclear Power Station Clearance Pay = Skilled £28 Hr Mon to Fri, £35 Hr Sat, £42 Hr Sun Travel Pay = If living over 40 Miles & 1 Hr travel from Site up to 4 Hrs Return if living further Lodge Pay = Travel Pay per day plus Lodge Pay £55 + per day f living over 2 Hrs travel from Site Hours Work = 0700 - 1730 or 1900 including some weekends Term Work = 2 - 8 weeks pos long term 13 + weeks Location: Dunbar, Toreness, Edimburgh, Peterhead, Ferry Bridge area Sites

Fulcrum Engineering - Ferry Bridge

£28 to £42 an hour

On-siteContractFull time

Fulcrum Engineering & Technical are acting as a Employment Business on behalf of our Clients We are recruiting personnel at all levels and covering similar Mechanical, HVAC & Welding Fabrication roles depending on applicants skill sets & experience. Mechanical Maintenance Engineers & Techs Working on removal of mechanical systems, such as pumps, motors, turbines, gears, shafts, conveyors work completing checks & repairs and reinstatement work. Mechanical Fitter Welder Fabs & Fabricator Fitter Welders Covering work on the installation of mechanical & piping systems and machinery which will be from the fab shop as required then sites in the local areas & UK wide. Which will involve travel to site and lodging away 4 + nights sometimes if the site is more than 2 hours away, travel, hotel, meals will be paid by the company. Working on the fabrication from engineering drawings & welding angle, box, tube to high spec finish. Welders TIG mainly working mainly on welding sheet metal 1.5 - 4 mm stainless or mild steel, ali, mild steel angle, box ideally able to weld pipe & tube with TIG or MIG. Also semi skilled applicants can apply if they can cover most of the work depending on their skill set. Working mainly in the Fab Shop some workers may be asked to help out when really busy on installation work on factories/process plants. Quals - Skills = C & G or NVQ Mechanical Engineering or Fitting Welding Fabrication or Sheet Metalwork or or Pipe - HVAC Fitting Ideally with CSCS Card or IOSH Safety Cert Pay = Skilled £28 Hr Mon to Fri, £35 Hr Sat, £42 Hr Sun Travel Pay = If living over 40 Miles & 1 Hr travel from Site up to 4 Hrs Return if living further Lodge Pay = Travel Pay per day plus Lodge Pay £55 + per day f living over 2 Hrs travel from Site Hours Work = 0700 - 1730 or 1900 including some weekends Term Work = 2 - 8 weeks pos long term 13 + weeks Location: Ferry Bridge, Wakefield, Leeds, Selby ares & Dunbar, Toreness, Edimburgh, Peterhead area Sites

Fulcrum Engineering - Ferry Bridge

£28 to £42 an hour

On-siteContractFull time

Fulcrum Engineering & Technical are acting as a Employment Business on behalf of our Clients We are recruiting personnel at all levels and covering similar Electrical, Controls, Mechanical, HVAC & Welding Fabrication roles depending on applicants skill sets & experience. Install/Maintenance - Electricians or Electrical Controls CompEx Techs Working on removal of electrical & controls systems, such as pumps, motors, turbines, gears, conveyors work completing checks & repairs and reinstatement work. Electrical Control Panel Wiring Mechanical Fitter Welder Fabs & Fabricator Fitter Welders Covering work on the installation of mechanical & piping systems and machinery which will be from the fab shop as required then sites in the local areas & UK wide. t Quals - Skills = C & G or NVQ Electrical/Controls Engineering, 18th Ed, Electrical & Control Panel Wiring, Ideally CompEx or Mechanical Engineering or Fitting Welding EMSS or CCNSG Safety Passport Card or IOSH Safety Cert. Ideally Nuclear Power Station Clearance Pay = Skilled £28 Hr Mon to Fri, £35 Hr Sat, £42 Hr Sun Travel Pay = If living over 40 Miles & 1 Hr travel from Site up to 4 Hrs Return if living further Lodge Pay = Travel Pay per day plus Lodge Pay £55 + per day f living over 2 Hrs travel from Site Hours Work = 0700 - 1730 or 1900 including some weekends Term Work = 2 - 8 weeks pos long term 13 + weeks Location: Ferry Bridge, Wakefield, Leeds, Selby ares & Dunbar, Toreness, Edimburgh, Peterhead, Ferry Bridge area Sites