Skip to main content

This is a new service. Help us improve it and give your feedback (opens in new tab).

English |
  • M329BA

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

360 Deputy Manager jobs in M32 9BA (within 10 miles)

Showing results 161 to 170 of 360


Showing results 161 to 170 of 360


Assistant Admin Manager

NHS Jobs - Manchester

£27,000 to £30,000 a year

PermanentFull time

Assistant Administration Manager 37.5 hours per week Based in our Manchester office M3 The Assistant Administration Manager will have the responsibility to support The Administration Manager in the operational management of the Patient Healthcare Advisors that undertake the administrative functions supporting of the operational teams. The Assistant Administration Manager will be responsible for maintaining effective working relationships with the team to ensure the sustained delivery of key operational targets and will be responsible for ensuring patients receive timely access to elective services, this includes referral management, appointment booking, procedure scheduling, appointment management and outpatient clinic scheduling. The Assistant Administration Manager will work with Patient Healthcare Advisors to ensure that they deliver a high-quality service ensuring adherence to the Patient Access Policy. Manage performance of all PHAs and keep their performance efficiencies above 80%. Provide daily updates and reports on performance and monitor agreed actions to ensure delivery. Identify in timely manner to the Administration Managers any risks to agreed delivery. Support the Administration Manager on external meetings with commissioners where required. Develop and sustain good relationships and work closely with other departments. Provide support to identified projects. To support in the investigation of informal and formal complaints, ensuring learning is disseminated and actioned within the team. Any other duties/responsibilities as delegated by Management Team to support the function and development of the service. Role Requirements Good communication, presentation & interpersonal skills. Strong prioritisation skills with the ability to manage competing demands. Self motivated, highly organised, ability to remain focused under pressure Able to influence, inspire, and effectively work with those around you Performance Management skills. Ability to identify key performance indicators Who we are Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives. As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health. Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact. We live by four core values: Caring – Respect and compassion in everything we do Inclusive – Empowering diverse voices and teamwork Evolving – Driving continuous improvement and innovation Ambitious – Striving for high standards and real impact Whether your role is clinical or corporate, it matters. We’re committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive. Omnes Healthcare are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help. Benefits 5 weeks holiday plus bank holidays, plus an extra day off for your birthday Excellent work-life balance NHS Discount & Support Schemes Employee Assistance Programme Sick pay, enhanced maternity/paternity leave Salary sacrifice schemes (electric car, cycle to work) Life insurance (3x salary), healthcare cash plan, charitable giving scheme Apply today to join an innovative team and make a real difference in care.

Read more

Added on 29 Sept 2026

Save to favourites

Nursing Home Manager

Willing Care Recruitment Limited - Stockport

PermanentFull time

Registered Nursing Home Manager Up to £65,000 per year | Full Time | Nurse Qualified A successful nursing home is shaped by the person leading it – setting expectations, developing the team and making sure excellent care is reflected in residents’ everyday experience. We’re looking for an accomplished, nurse-qualified Nursing Home Manager with a strong track record of successfully managing a nursing home and achieving positive CQC outcomes. You’ll take overall responsibility for the home, bringing together clinical leadership, team development, compliance and operational performance. What We’re Looking For RGN or RMN qualification with an active NMC registration – essential Proven Nursing Home Manager experience – essential A successful track record of achieving and maintaining Good or Outstanding CQC ratings Strong knowledge of CQC regulations, safeguarding and clinical governance Experience leading and developing multidisciplinary nursing and care teams Confidence managing quality assurance, audits and continuous improvement Strong understanding of person-centred care for older adults Experience overseeing staffing, recruitment and retention Confidence managing budgets and the wider operational performance of a nursing home Excellent communication and relationship-building skills A visible, supportive and accountable leadership style What You’ll Receive Salary up to £65,000 On-site parking Wellbeing support and initiatives Company events Employee benefits portal Staff recognition and reward schemes Pension scheme Leading the Home Take overall responsibility for the clinical and operational management of the nursing home Lead, motivate and develop nursing, care and support teams Maintain consistently high standards of person-centred care Drive quality improvement and work towards maintaining Good and Outstanding CQC standards Maintain strong clinical governance, safeguarding and regulatory compliance Oversee staffing levels, recruitment, retention and team development Ensure residents' individual needs, preferences and choices remain central to their care Maintain high standards across the home’s environment and resident experience Build positive relationships with residents, relatives, healthcare professionals and external agencies Manage budgets and resources effectively without compromising care quality Promote a positive culture where colleagues feel supported and residents feel genuinely at home All appointments are subject to satisfactory references, an enhanced DBS check, verification of the right to work in the UK, NMC registration checks, and any other pre-employment checks required for the role. Reference: WILL260515/MW INDMW

Read more

Added on 15 Sept 2026

Save to favourites

CMHT Team Manager

NHS Jobs - Bolton

£49,387 to £56,515 a year

PermanentFull time

Please see attached job description and person specification Staff benefits Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts

Read more

Added on 2 Oct 2026

Save to favourites

Waste and Linen Manager

Sodexo Ltd - Manchester

£37,000 to £37,000 a year

PermanentFull time

Logistics Services Manager £37,000 Per Annum 40 Hours Per Week Monday to Friday, 08:00 to 16:30 Location is Manchester University NHS Foundation Trust, Oxford Road, Manchester, M13 9WL If you thrive in fast paced operational environments and enjoy leading teams to deliver outstanding results, we want to hear from you. As Logistics Services Manager, you will oversee Waste, Linen and Transport services across Manchester University NHS Foundation Trust's Oxford Road Campus, driving operational excellence, service improvement, sustainability initiatives and compliance. This is an exciting opportunity to influence service delivery across a large and complex healthcare setting while making a direct impact on patient, visitor and staff experience every day. What You'll Do: Lead the day to day delivery of logistics services, ensuring operational performance, contractual compliance, and achievement of key business objectives. Manage workforce planning and labour resources effectively to maintain service excellence, achieve KPIs, and deliver efficient operational performance. Drive exceptional customer, patient, and visitor experiences by ensuring consistently high service standards and proactively addressing service improvement opportunities. Lead, develop, and inspire managers, supervisors, and frontline teams through effective coaching, performance management, succession planning, and employee engagement. Take responsibility for recruitment, onboarding, training, and ongoing development of direct reports, fostering a high performing and safety focused culture. Ensure compliance with all company, client, and Trust policies, procedures, and Health and Safety requirements, proactively managing risk and addressing non conformance. Build strong communication channels across all levels of the operation, ensuring colleagues remain informed, engaged, and aligned to organisational objectives and values. Support continuous improvement by implementing new policies, procedures, and operational initiatives that enhance service delivery, efficiency, and overall performance. What You Bring: Proven operational management experience within Facilities Management, Logistics, Waste Management, or Support Services, ideally gained within a healthcare or similarly complex operational environment. Strong knowledge of waste management operations, including clinical, offensive, domestic, recycling, and hazardous waste streams. A CIWM qualification or membership (or equivalent) would be highly desirable. Sound understanding of waste legislation, Duty of Care requirements, compliance standards, auditing processes, and environmental sustainability initiatives, with a track record of driving waste reduction and recycling improvements. A people focused leader with experience of managing, developing, motivating, and coaching high performing teams, ensuring accountability and delivering operational excellence through managers, supervisors, and frontline colleagues. Excellent stakeholder management skills with the ability to build strong relationships with clients, operational teams, and senior leaders, while effectively managing KPIs, SLAs, and contractual commitments. Strong knowledge of Health and Safety, risk management, and compliance, including risk assessments, incident investigations, safe systems of work, and the implementation of corrective actions. A results driven mindset with proven experience of analysing performance data, identifying efficiencies, controlling costs, and delivering continuous improvement initiatives within a fast paced operational environment. Experience within healthcare, NHS, PFI, or FM contract environments would be advantageous, alongside an understanding of the challenges of delivering critical support services in a patient focused setting. What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan A Death in Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment Competitive compensation Full training and full protective uniform supplied. Ready to be part of something greater? Apply today!Career progression for the caring profession. Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications. About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of Onsite Food and FM Services, Benefits and Rewards Services and Personal and Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents and Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click hereto read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins.

Read more

Added on 2 Oct 2026

Save to favourites

Relief Chef Manager

Holroyd Howe - Manchester

£40,000 to £40,000 a year

PermanentFull time

Company Description Job Title: Relief Chef Manager Location: Manchester Contract Type: Full time/Term Time Salary: £35-40K + milage compensation Why Join us? 28 days holiday (including bank holidays) 3 volunteering days to give back to causes you care about 3 days grandparent leave for those special family moments 24 weeks enhanced maternity leave Bespoke training & development opportunities Pension & life insurance Discounts on high street brands, cinema & holidays via the Perkbox App Wellbeing hub & access to employee assistance programme Free meals while at work Career development through apprenticeships for all experience levels. About the role: We are seeking a passionate and experienced Relief Chef Manager role to lead the culinary team at in multiple sites. You will be responsible for creating exceptional menus, managing kitchen operations, and delivering outstanding food experiences to our pupils, staff, and visitors. You will be joining Holroyd Howe, one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. The safety and wellbeing of the people we serve is at the heart of everything we do. A key element is effective allergen management; achieved through training, communication, and care, we create mealtimes where every pupil has a safe experience. Our mission is simple: to provide our teams with the right skills to succeed in their job and our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients. Job Description Key Responsibilities: Lead kitchen operations ensuring the highest standards of food quality, safety, and presentation Create innovative and seasonal menus tailored to the school’s requirements Manage kitchen staff recruitment, training, and development Control budgets, stock, and supplier relationships efficiently Ensure compliance with all food safety, health & safety, and safeguarding policies Collaborate with the wider catering and school teams to deliver outstanding customer experiences Accountability for following and championing allergen controls Qualifications Candidate Profile: Ideally, you will have experience as an Chef Manager within a contract catering environment, preferably in independent education, or a high-profile business and industry setting. Strong leadership and team management skills Passionate about fresh, quality ingredients and innovative menus Excellent organisational, communication, and financial management skills Knowledge of current food trends, sustainability, and allergen control Additional Information We pride ourselves on: People first We’re a company of individuals, united in doing our best for our clients. Great food, always Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences. Food education We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices. Respect in everything we do Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other. Fresh thinking New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering. In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children. This appointment is offered on the return of satisfactory professional references.

Read more

Added on 17 Sept 2026

Save to favourites

Leasing Account Manager

Perfect Placement UK Ltd - Manchester, North West

£28,000 to £50,000 a year

PermanentFull time

We are representing a reputable vehicle leasing and contract hire company seeking an experienced Leasing Account Manager to join their team in Manchester. The Leasing Account Manager role offers a competitive salary, uncapped earning potential, and a supportive working environment within a well-established organisation. This position is ideal for individuals with a proven track record in leasing sales or motor trade sales, looking to enhance their career in a professional setting. Benefits for the successful Leasing Account Manager: - Uncapped commission structure with a target of £50,000 OTE annually - Regular warm business and personal leasing enquiries with no cold calling involved - Supportive and professional leasing environment - Clear opportunities for career progression within a highly rated company - Monday to Friday, 9:00am – 5:30pm working hours - Casual dress code and on-site parking Duties of the Leasing Account Manager: - Manage and nurture strong relationships with existing clients - Handle incoming warm sales leads from business and personal leasing customers - Source competitive quotes from a variety of funders to secure the best solutions - Provide exceptional customer service to encourage repeat business and referrals - Maintain accurate administrative records and uphold high standards of organisation - Support team targets and contribute to business growth Requirements of the Leasing Account Manager: - Proven sales experience, ideally within leasing or retail motor trade sales - Previous motor trade sales experience is desirable - Strong understanding of leasing processes and products - Motivated, goal-oriented, and capable of working independently - Full UK driving licence Contact Sam Tinkler, Automotive Recruitment Specialist at Perfect Placement covering Manchester and Greater manchester, today to discover more about this fantastic Leasing Account Manager opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.

Read more

Added on 4 Sept 2026

Save to favourites

Leasing Account Manager

Perfect Placement UK Ltd - Manchester, North West

£36,000 to £50,000 a year

PermanentFull time

We are seeking a highly skilled Leasing Account Manager to join a reputable automotive business in Stockport. This position offers the opportunity to work within a dynamic and expanding company, with excellent earning potential and clear career development paths. Benefits for the successful Leasing Account Manager: - Competitive basic salary of £36,000 - Uncapped OTE earnings of £50,000+ with top earners exceeding £70,000 - Monday to Friday working hours, 09:00 – 17:30 - Hybrid working arrangements available - Supportive and growth-oriented working environment - Genuine opportunities for career progression within the automotive leasing sector Duties of the Leasing Account Manager: - Managing and developing an existing portfolio of leasing customers - Handling new enquiries, converting prospects into leasing contracts - Building strong, ongoing relationships with clients and maximising repeat business - Advising customers on suitable vehicle and finance options - Negotiating deals to meet individual and team sales targets - Maintaining accurate customer records and delivering exceptional customer service - Identifying opportunities to upsell additional products and services to increase revenue Requirements of the Leasing Account Manager: - Leasing experience or significant automotive finance experience is essential - Proven track record in vehicle leasing, car finance, or automotive sales - Demonstrable success in achieving sales targets - Excellent communication and relationship-building skills - Confident and commercially aware approach - Strong negotiation and closing skills - Motivated to maximise earnings and progress within the industry - Professional, customer-focused attitude - individuals without relevant leasing or substantial automotive finance experience will not be considered This is more than just a Leasing Account Manager role; it is a genuine opportunity for career growth within a supportive company. If you are an ambitious and experienced leasing or automotive finance professional seeking a rewarding role with excellent earning potential, contact Sam Tinkler at Perfect Placement today. Contact Sam Tinkler, Automotive Recruitment Specialist at Perfect Placement covering Manchester and Greater Manchester, today to discover more about this fantastic Leasing Account Manager opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

Read more

Added on 5 Sept 2026

Save to favourites

Ward Manager (RMN)

Cygnet - bury

£58,920 to £58,920 a year

PermanentFull time

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a professional, confident Ward Manager who can lead, inspire & oversee the delivery of the very best care. You’ll be working 40 hours a week (Monday to Friday 8am - 4:30pm) at Cygnet Bury Forestwood. Cygnet Bury Forestwood offers CAMHS Tier 4 PICU, General Acute and Low Secure services across four wards which provide a defined treatment pathway from admission through to intervention and discharge including rapid assessment and treatment. Each service user has a bedroom with en suite facilities and a range of communal spaces including a gym, laundry, occupational therapy kitchen, therapy garden and woodland walkways down to the Elton Reservoir. Your day-to-day: • Provide suggestions, proposals & recommendations to the Hospital Manager aimed at the continued development of the ward. • Contribute & participate in planned visits to the ward by professional visitors • Initiate & maintain a monitoring system in relation to professional nursing practice at unit level, including pin numbers & the current registration of all qualified staff • Ensure that the evaluation of service delivery is user (i.e. patient, carer & family) based • Advise non-clinical staff within the hospital on management of patients with mental illness. • Ensure patients’ rights to confidentiality are respected & that Cygnet Health Care & professional policies are adhered to. You are… • Committed to delivering improvement strategies across all aspects of clinical service provision • Familiar with an in-patient setting • Experienced in managing change, leadership initiatives, motivating & developing others • Open, compassionate, honest & resilient • Capable of undertaking audits, developing, following-up & ensuring completion of action plans • Well-informed of the Mental Health Act & the latest nursing practices • Focused on patient recovery to monitor, manage & reduce risk. Why Cygnet? We’ll offer you… • £58,920 Per Annum • NHS & employee discount scheme • Free meals on duty • Free parking • RCNi membership • Bespoke career pathways • Plus much more. Please note, successful candidates will be required to undergo an enhanced DBS check. What next? If you care about making a difference – we want to talk to you. Click the button to apply

Read more

Showing Disability Confident logo

Added on 25 Sept 2026

Save to favourites

Retail Assistant Manager

TUI Group - Altrincham

TemporaryFull time

TUI Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as an Assistant Manager in our Altrincham store, you’ll work alongside your manager to lead, inspire, coach and develop a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and customer service. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER - TUI offers much more than just a starting salary of £13.81 per hour - Be rewarded for exceeding your targets with our commission scheme - Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off - Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career - Investment in your development and career progression - Pension scheme and life assurance. ABOUT THE JOB - Lead by example and role model company values to inspire your team and deliver excellent customer service - Personality and experience will assist you to guide, coach and develop the team to collaboratively reach high performance and standards that drive engagement - Assist with developing the team to be proactive and actively investigate and resolve every question or complaint. If things don’t go quite right, you’ll have the confidence to step in and take ownership - As technology advances so does TUI, you’ll work with a variety of systems empowering you to enhance your knowledge to actively improve our customer digital journey - Monitor and report on customer feedback, spot trends, improve customer satisfaction and loyalty to grow our business - Assist with recruiting talent, maintaining high levels of engagement and low levels of attrition.

Read more

Added on 25 Sept 2026

Save to favourites

Client Manager Support

Government Recruitment Service - Manchester

£37,260 to £40,894 a year

PermanentFull time

The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK – His Majesty’s Government – we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions. Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. And we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. This is a new role within the growing GPA Client Relationships team which comprises a Client Director, Senior Client Managers and several Client Managers that engage with our Clients Senior Departmental stakeholders. The Client Relationships team is the primary point of contact for all of GPA’s Clients that take an enhanced service offer, including Government departments and arm’s length bodies. Client Managers work with our existing and new clients to develop future property solutions and ensure GPA is delivering a service that satisfies their needs. Reporting to the Client Governance Manager, the role holder will provide a vital support role to the Client Management team delivering activities to meet our client requirements and supporting improvements in our clients GPA service experience. Key Responsibilities As Client Manager Support, your responsibilities will typically include (but are not limited to) providing support to the team, wider GPA colleagues and our clients. This post holder will be required to: Form a strong, collaborative partnership with all of GPA’s Client Managers and wider stakeholders. Develop, maintain and keep current a comprehensive working knowledge of the GPA Directorates, their capabilities and operating processes. Contribute directly to the improvement of GPA Client Satisfaction by ensuring high-quality, proactive service delivery. Oversee collation of Key Performance Indicators through our Client Relationship Management (CRM) tool. Embed and support creation of best practice and process across the team, in particular the ongoing adoption/use of CRM. This includes monitoring of cases to ensure case owners are progressing in a timely manner. Provide professional and administration support to the team including responding to emails, inbox management, holiday lists, diary management and supporting meetings. Arrange regular Client Meetings and prepare/circulate key papers; also recording minutes along with progressing and closing out agreed actions as required via CRM. Drive progress and completion of agreed Client actions for both Client Managers and GPA Directors. Liaising with colleagues within the Client Management and wider teams to collate and disseminate information in a timely manner along with administering client meeting trackers. Provide periodic support for the advancement of Client initiatives and engagement activities. Liaise with GPA Directorate support to ensure all deadlines for Client Plans and resulting Director/Client meetings actions are relayed to Client Managers. Send out papers/agendas/requests for information and take responsibility for drafting Permanent Secretary and Client Review briefs for use by the Executive and driving forwards completion of Client actions. Own a centralised team meeting/activity calendar - with a centralised report calling out if meeting occurrences have not taken place. Support the team in creating case studies to further promote the work we do and update GPA document management key information. Proactively build AI literacy and use creative digital tools, including AI-assisted summaries and Power BI dashboards, to automate manual data processes and professionalise client-facing materials. Act as secretariat for project reviews/Boards, capturing key actions and decisions, following up outside of the meeting. Own the development and dissemination of meeting documentation. Data management including shared folders and handling requests for information and data including the preparation of written responses to routine enquiries.

Read more

Showing Disability Confident logo

Added on 6 Oct 2026

Save to favourites