Project Manager
Carbon60 - City Of Manchester, Greater Manchester
TemporaryFull time
Project Manager ROLE: Project Manager CONTRACT TYPE: Temporary - till Mar 2027 LOCATION: Manchester THE ROLE: We are seeking an experienced Project Manager to oversee electrical project works across a hospital portfolio in Manchester. The role will involve LV electrical works and a large lighting replacement scheme across multiple hospital sites. Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.
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Cafe Manager
Tesco - Manchester, Lancashire
Competitive
PermanentPart time
About the role We have a great opportunity for a Café Manager with a passion for customer service and proven people management skills to take responsibility for one of our comfy, welcoming cafés. With your background in hospitality, you’ll oversee daily operations as well as the selection, training and development of a friendly team. You’ll make every day a little better for the team, so they can do the same for our customers. As a Café Manager, you’ll share our commitment to excellent customer service. After all, no one tries harder for customers than we do. You’ll manage helpful, eager colleagues in a café that’s clean, tidy and organised. And, you’ll identify opportunities to improve our ways of working, while maximising sales and ensuring processes, routines and standards are adhered to. In short, you’ll be making sure everything is safe, legal and that the café delivers a service to the high standard we aim for. At Tesco we believe in providing opportunities for everyone to be at their best. With your experience working at supervisory level or above, you’ll act as a role model to your team – spotting talent, providing feedback and support, and adapting your leadership style to different people and situations. At the same time, you’ll develop your own career as you discover plenty of ways to add to your skills and experience. Tesco Cafés really are a place to get on. Please note that you need to be 18 or over to apply for this role. You will be responsible for Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures: • Overseeing the overall running of the café, including routines, processes, sales standards and changes, where necessary. • Holding full profit and loss accountability for the café. • Maximising sales, impact and presentation in the café, and ensuring everything is safe and legal for customers and colleagues. • Leading your team and inspiring them to hit sales targets. • Understanding the key drivers of our service plan and delivering to the standard required. • Selecting, training, and developing team members to enable them to feel proud of the work they do. • Acting as a café menu expert who can share knowledge with the team. • Ensuring customers are served quickly and that they receive high quality food and drinks in a clean, tidy environment. You will need • A background in hospitality, at supervisory level and above. • A commitment to excellent customer service. • People management skills that allow you to lead by example and coach in an inclusive manner. Personal • Good planning and organisation skills. • Confidence using your initiative to identify opportunities to improve our ways of working or adapt to different situations. • Excellent communication skills to motivate and support a growing team. What’s in it for you? Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:: • Get 10% off and 15% at pay day weekends; save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home. • Request flexible working from day one • Retirement savings plan • Life Assurance • Access to free wellbeing services with a range of resources to support your mind, body, and life • An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home • Uniform provided and policies to support you for all of life’s moments, big and small • Holiday starting at 28 days (Including Bank Holidays) • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click [1] here. References Visible links 1. https://www.tesco-careers.com/explore-our-world/everyones-welcome/ About Us With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel – truly a place to get on. We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our cafés, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click [1] here. On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. References Visible links 1. https://www.tesco-careers.com/accessibility/> #VP30 tesco/VP/1025321/1014337
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Case Manager
NHS Jobs - Prestwich
£57,528 to £64,750 a year
PermanentFull time
Please see attached job description and person specification Staff benefits Pay Enhancements. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts Fuel Genie Fuel Cards (for applicable roles
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Hire Manager
Huws Gray
PermanentFull time
Hire Manager in Swinton – Keeps things moving from the first hire to off-hire At Huws Gray Plant & Tool Hire, we take pride in providing a high-quality Plant & Tool hire service - and it’s our people who make that possible. Backed by the strength of the Huws Gray Group, we offer our customers the best branded products, expert support, and a friendly, knowledgeable service. Huws Gray Plant & Tool Hire is on a journey of growth right now, so you’d be joining us at an exciting time with opportunities for development and further progression. Our Hire Managers lead from the front - running a safe, successful, and results-driven hire operation. Based in one of our busy branches, you’ll be part of a team that gets stuck into delivering brilliant service and makes sure every job gets over the line. What you’ll be doing: Driving performance by strong management of your team to hit budget and improve KPIs Building strong customer relationships by delivering great service Overseeing safe and legal transport and distribution of our equipment Making sure all health, safety, and company standards are met across your operation Supporting the wider branch as part of the management team - taking part in stock takes, reports, audits, etc. Ensuring the hire fleet is in excellent condition and is safe and ready for our customers We are happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment for asking. What You’ll Bring: At Huws Gray Plant & Tool Hire, we believe there’s more to you than just what’s on paper. We celebrate individuality and the unique strengths each team member brings. While we’ll provide the training and support to set you up for success as a Hire Manager, you will need prior industry experience to excel in this role. What’s in it for you: We believe great work should be recognised and rewarded. Here’s what you can expect: A strong annual leave allowance, alongside your bank holidays Company bonus scheme, based on performance Contributory pension and life assurance Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas Colleague discount across our group brands Attraction and travel discounts Training and development programmes to support your growth We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road, or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know. INDMAN
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Assistant Manager
Mitchells & Butlers PLC - Alderley Edge, United Kingdom
Up to £35300.00 per annum plus tips
PermanentFull time
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Assistant Manager at the Merlin, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be! Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning locations, and great tasting food. If you're passionate about all things premium, we want to hear from you. WHAT’S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL… Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around. Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Lead the team to deliver moments that WOW our guest, keeping them coming back. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
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Diary Manager
Government Recruitment Service - Salford
£31,778 to £37,486 a year
PermanentFull time
We are looking for a highly organised, proactive and resilient Diary Manager to support a group of Deputy Directors (DDs) within a fast paced Grants Delivery Directorate. You will be part of the Private Office function, ensuring Deputy Directors are effectively supported, their time is optimised, and they are fully prepared for meetings, briefings and engagements. Alongside diary management, you will provide administrative support to the Deputy Directors and contribute to wider Business Management functions, helping the directorate operate smoothly and efficiently. This is a varied role requiring discretion, judgement, excellent communication skills, and the ability to build strong relationships across the directorate and with senior stakeholders. Key responsibilities Proactively manage senior diaries and priorities, balancing complex and competing demands for Deputy Directors, resolving clashes early and protecting time for the Directorate’s most important work. Coordinate meetings and actions, ensuring they are purposeful and well‑run -arranging logistics, circulating agendas and papers, capturing decisions, and maintaining action trackers so outcomes are followed through. Handle commissions, clearances and urgent requests with confidence, checking submissions are complete and correctly routed, monitoring deadlines, and tracking progress to ensure timely, high‑quality responses. Plan and manage travel, visits and logistics, making sure arrangements are smooth, compliant and well thought through, including travel, accommodation and office bookings. Coordinate across teams and maintain planning visibility, working closely with Private Offices, directorates and partner teams to align plans, share key information, and maintain visibility of senior leader availability through the Directorate leave planner. Improve ways of working and provide flexible support, spotting issues early, resolving problems pragmatically, and suggesting improvements; handling sensitive information with discretion; and Providing flexible support across the Private Office and Business Management Team as priorities shift.
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IT Asset Manager
Government Recruitment Service - Manchester
£43,936 to £48,268 a year
PermanentFull time
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK – His Majesty’s Government – we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme. We are also delivering cost-effective property services such as asset management, lifecycle replacement and workplace services. Innovation and progress underpin our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. Our four core values are at the heart of everything we do. They shape our culture and guide how we work, lead and grow together: Striving for excellence- We always aim to deliver great results Empowering through respect- We insist on fair treatment for all, always Acting with integrity- We consistently do the right thing Succeeding together- We rely on each other to achieve success We are committed to representing the communities we serve by making Equality, Diversity, and Inclusion (EDI) part of everything we do. Our strong emphasis on EDI is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. As an IT Asset Manager within the UK Government Property Agency, you will be the custodian of the department’s technology estate. The GPA provides shared IT services to the UK Government, this provision varies from operating shared networks, audio visual and other services in modern Government Hubs to innovative solutions such as our shared printing service and common access pass that span our wider estate. All of our shared IT services involve the use of IT assets, whether these be hardware, software, licenses, cloud, certificates or end user devices. All assets need to be tracked and managed through their entire lifecycle, this is a critical role that can deliver significant value to the taxpayer. You will lead the design and operation of a robust IT Asset Lifecycle Management (ITALM) process. You’ll leverage a modern, integrated tech stack to build a high-fidelity Configuration Management Database (CMDB), ensuring that our data isn't just "available," but actionable. Key Responsibilities Lifecycle Management: Develop, implement, and govern the end-to-end IT asset lifecycle—from initial procurement and tagging to maintenance and secure decommissioning. Audit & Compliance: Conduct regular physical and digital audits. You’ll ensure the department remains compliant with licensing agreements and security standards, mitigating risks before they become issues. CMDB & Tooling: Act as the functional lead for our integrated IT toolsets (e.g., ServiceNow including MID server, LogicMonitor, Cisco Meraki, HP Enterprise). You will ensure these tools are correctly integrated for real-time asset monitoring, tracking, and automated discovery. Financial Stewardship: Provide accurate asset data to support budget forecasting and cost-recovery models, ensuring the department achieves maximum ROI on technology investments. Aid the Lifecycle Replacement program by accurately forecasting product retirement and replacements, assisting the budget holder for both annual spend planning and the wider government spending review cycles Strategy & Policy: Write and maintain comprehensive IT Asset Management (ITAM) policies that align with wider government standards (GDS/CDDO) and security frameworks Key Responsibilities Lifecycle Governance: Design and operate the end-to-end IT Asset Lifecycle Management (ITALM) process, ensuring every asset is tracked from procurement through to secure disposal. CMDB & Tooling Integration: Manage and optimise modern integrated toolsets to maintain a high-fidelity CMDB, leveraging automated discovery and monitoring to ensure real-time data accuracy. Audit & Compliance: Lead regular audits and reconciliation activities to ensure 100% visibility of the estate, maintaining rigorous hardware and software license compliance. Strategic Influence: Act as a key liaison between technical teams, senior leadership, and external supply chain partners to embed asset management best practices across the department.
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Administration Manager
NHS Jobs - Sale
£33,306 to £35,415.50 a year
PermanentFull time
Duties Admin Team Manager Taking an active role as a member of the management team including attendance at each meeting and assisting with meeting preparation and taking notes as required Attending all meetings as required including the Management Meeting and Clinical Meeting and taking notes of meetings as required Leading and managing a team of staff including involvement in recruitment, selection, training, performance monitoring, appraisal and disciplinary procedures and producing weekly staffing rotas Being accessible to all staff for day to day queries including IT queries and taking ownership/organisation resolution as required Undertaking and managing the workflow within the administration office including: Scanning, Referrals, Emails, Medical records including private, Subject Access Requests and third party requests, Recall System, All screening and immunisations requests, Administration Tasks, Coding, Summarising, Registration and De-registration process and ensuring the team is working within agreed key performance indicators. Proactively implement innovative changes to existing administrative processes to streamline workflows and enhance overall efficiency and productivity. Enhance screening processes within the administrative team by identifying process gaps and implementing improvements to increase overall uptake and achieve data performance indicators. Lead and coordinate administrative recall searches, including Transgender recall, Safeguarding registers, Proxy Access monitoring, and Blood recall to ensure compliance and management of follow-up actions. Provide support and act as the lead manager for the rota, addressing rota queries and making management decisions as required. Assist the Rota Co-ordinator for all Trainee placements, future mapping, trainee timetables and rotas to ensure compliance with guidance set by the deanery and Universities. Communicate any changes in practice. Work closely alongside the Rota coordinator, Room administrator, GP trainers and external Educations organisations to ensure the smooth planning of trainee placements. Leadership: Act as the main key contact for all trainee placements. Resolve any ongoing trainee queries. Compliance Monitoring patient attendance and ensuring operation of practice policy in relation to missed appointments. Monitor patient attendance and proactively review and improve existing policies relating to missed appointments, ensuring appropriate follow-up. Assist with patient complaints, investigating and responding appropriately ensuring compliance with the NHS standard Assist submitting the annual Complaints Return for the practice and providing an annual summary for consideration by the Management Team To have responsibility for data protection issues across the Practice with the support of the Practices Data Protection Officer including reporting any Data Breaches. Assist to maintain and submit the Data Security Protection Toolkit return on behalf of the Practice To produce new policies and procedures related to changes in the Practice and ensuring they are kept up to date at all times Operating within, maintaining and improving Firsways high expectations of excellent customer service Lead and support the PPG (Patient Participation Group) for the GP practice, working collaboratively with patients and practice staff to strengthen patient engagement, improve communication, and support service development. Any other duties deemed commensurate with the job grade Key competencies Leadership and Team Management Ability to lead, motivate, and develop the administrative team to ensure high performance and effective service delivery. This includes managing recruitment, training, staff supervision, performance monitoring, rota coordination, and supporting staff with day-to-day operational queries. Operational and Workflow Management Strong capability to organise and oversee administrative workflows to ensure efficient daily operations. This includes managing processes such as referrals, medical records, patient registrations, subject access requests, recalls, coding, and administrative tasks while ensuring agreed performance targets are met. Strategic Process Improvement Ability to identify inefficiencies within administrative systems and implement improvements to streamline processes, enhance productivity, and support organisational performance targets, including improving screening uptake and recall management. Communication and Stakeholder Engagement Excellent verbal and written communication skills to liaise effectively with staff, clinicians, management teams, trainees, external organisations, and patients. This includes communicating operational changes, responding to queries, and supporting collaborative working across departments. Meeting Coordination and Administrative Governance Competence in supporting management structures through meeting preparation, attendance, minute taking, and documentation of key decisions and actions for management and clinical meetings. Compliance and Regulatory Awareness Strong understanding of healthcare governance requirements and the ability to ensure administrative practices comply with organisational policies and regulatory frameworks such as National Health Service standards, UK General Data Protection Regulation, and the Data Security and Protection Toolkit. Data Protection and Information Governance Ability to manage sensitive patient information responsibly, oversee subject access requests, support data protection processes, and ensure compliance with confidentiality and data governance requirements. Patient Service and Complaint Handling Commitment to delivering high standards of patient service by supporting complaints effectively, supporting investigations, monitoring missed appointments, and ensuring policies are implemented to improve patient engagement. Planning and Resource Coordination Ability to coordinate staffing rotas, trainee placements, and administrative resources to ensure operational continuity and compliance with external training organisations and placement requirements. Problem Solving and Decision Making Ability to address operational challenges proactively, respond to staff queries, resolve administrative issues efficiently, and make informed decisions that support service delivery. Attention to Detail and Record Management High level of accuracy in managing documentation, policies, patient records, and administrative data to maintain compliance, data quality, and organisational standards. Organisation and Time Management Strong ability to manage multiple priorities, deadlines, and responsibilities while maintaining high standards of professionalism and efficiency.
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Contract Manager
CBW Staffing Solutions Limited - Manchester, North West
£60,000 to £65,000 a year
PermanentFull time
FM Contract Manager - Manchester - National Facilities Management Service Provider - Up to £65,000 CBW Staffing Solutions are currently recruiting for an experienced FM Contract Manager to oversee all hard services on key contracts. The successful candidate will come from a technical M&E background and will have experience in the overall day to day running of the contract. This particular role will be located in Manchester City Centre - with occasional travel to other sites Package: - Competitive salary between £65,000 per annum (depending on experience) - Car allowance of £5,000 per annum - Core hours are Monday - Friday (40 hours per week) - 25 days annual leave plus bank holidays - Generous workplace pension scheme - Training, development & progression opportunities Responsibilities: - To be responsible for all operational staff, budget and performance of the Hard FM - Effectively manage and develop all services within the site, using standards set by the company and service contract for clients, staff and visitors alike - To contribute to the contract by maintaining a close liaison with the client to ensure day-to-day and future requirements of delivering the contract are met - To be responsible for contractual performance in accordance with agreed budgets, compliance with the performance monitoring systems, and continually enforce cost efficiencies - Strategic Life Cycle programme development and end of contract planning, tactical life cycle and Asset transformation contract delivery, major project surveying, technical strategic advice & support and operational management support - Manage the team including recruitment, development, appraisal, absence, discipline, etc. - To exercise financial and commercial controls in the management of expenditure and income within budget - Develop and maintain collaborative relationships with our client to ensure client satisfaction - To ensure operational delivery is high quality and compliance with statutory and contractual obligations - To add value, increase productivity and identify and implement cost efficiencies Requirements: - City & Guilds qualified at Level 3 in any Mechanical or Electrical qualification (or equivalent) - Full & clean UK driving licence - Will ideally come from a Hard FM background with experience gained using a CAFM system to ensure the contract operates efficiently - Must have experience of managing staff within facilities management - Must have excellent communication, leadership and motivational skills - Good understanding of statutory compliance and contract deliverables - Will have experience of managing multi-functional teams - Will be able to demonstrate commercial/financial experience If you are interested in this position, please get in touch with Tom Meachin at CBW Staffing Solutions
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Applications Manager
NHS Jobs - Manchester
£49,387 to £56,515 a year
ContractFull time
Responsible for the delivery of an efficient, responsive, effective and customer focused service through the management of an Applications support service team Ensure system downtime is minimised and associated risks are mitigated Ensure business benefits are realised from new and existing systems. The post-holder will ensure knowledge and information is shared and that the systems are continually reviewed to fully utilise it to the benefit of all parties. The post holder will develop close working relationships with all members of the Digital Services team and the wider user community. Manage and co-ordinate the Senior System Specialists and all procedures associated with the successful running of the service, ensuring the teams are adequately trained and prepared to offer a high-quality service. Work closely with the Digital Head of Product Engineering ensuring all system administration tasks suitable for first line support are clearly documented, scripted and delegated to service desk teams. Work closely with the Data Engineering team ensuring all systems are configured to capture quality data suitable for use within the Data Warehouse and reporting suite. Work closely with Trust Divisions and Data Engineering teams ensuring data quality issues are addressed at source of entry. Ensure that the systems are used effectively, efficiently and safely, working with service managers and third-party suppliers in relation to new developments and the management of issues. Assist the Digital Applications Lead in providing leadership in the management and development of clinical systems that support the delivery of patient care, advising the Trust on their future development. Assist the Digital Applications Lead in providing evaluation of clinical services and their development in collaboration with service managers, other heads of Digital Services functions and corporate managers. Work closely with the Programme Management Office during the implementation of new systems / modules or new versions of software as required. Prior to any implementation, plan, in line with Trust standards for the project, to identify training requirements, ensure courses are prepared and if necessary, prepare and deliver training sessions. Lead, manage and action the resolution of incidents, problems and requests in own area in an efficient and professional manner, whilst conforming to Trust and departmental standards, service agreements, policies, procedures and working practices, seeking further advice and information within Digital Services, when necessary. Be responsible for escalated calls in own area. Liaise closely with users to manage incidents, problems and service requests in own area to a satisfactory conclusion, providing full information and advice and investigating complaints in line with departmental policy. Support the provision of specialist training for staff from own or other disciplines on own subject area, when required. Ensure the appropriate level of cover is provided, arranging on-call and 24 hour working where appropriate. Ensure the Digital Services documentation and knowledge sources (intranet, etc.) content is accurate and relevant for responsible area. Review and update job descriptions annually ensuring new requirements and technologies are accommodated. Ensure risks and issues are updated and administrated routinely using the Trusts risk management tool and in line with Trust risk management policy. Assist with Freedom of Information requests. Human Resources Line manage own team in line with appropriate policies, procedures, working practices and guidelines, ensuring all resources are deployed to maximise an efficient and effective delivery of support services to patients and users. Provide regular performance reports on progress, status and achievements for own area to be used by management and users. Undertake, support and document the development of staff in line with personal development reviews and other associated guidance. On occasion the post holder may be required to work unsociable hours to support and/or enable the delivery of key programs or projects. Participate in an on-call or out-of-hours service. Visit other sites as required. Financial/Physical Resources Assist with the management of financial resources allocated to own areas and make proposals to maximise those resources through budget setting, recharges, long term financial planning and cost saving opportunities. Be responsible for the safe use of ICT hardware and software, including installation, repair and maintenance Monitor the maintenance and support contracts allocated to own area, ensuring continuity of service and budget management. Liaise with third party suppliers to identify and evaluate potential value for money contracts. Liaise with external agencies, suppliers and contractors ensuring delivery of service is in line with agreed contracts. Participate in business appraisals and business case production when required in partnership with Trust stake holders. Undertake solution searches and appraisals of supplier proposals. Ensure Trust procurement processes and procedures are followed in a timely and efficient manner and participate in the procurement process where relevant, providing assistance for the development and assessment of procurement documentation as required. Ensure Trust Standing Financial Instructions (SFIs) and procurement guidelines are followed and adhered to. Project Management Advise and participate in the development and implementation of projects, ensuring Digital Services provision of integrated solutions and user objectives are achieved. Ensure project tasks are successfully delivered in line with agreed timescales and budgets. Support the activities of project boards, including leading on work packages Ensure any project management documentation or reports are delivered in line with agreed standards and timescales. Policy/Service Development/Governance Act as an ambassador for Digital Services by developing and maintaining excellent working relationships with users across the organisation to deliver a high quality, standard IT culture to achieve local requirements and national targets. Lead in the development and maintenance of a culture of service provision and continuous improvement for own areas. Be responsible for developing and/or implementing policies for own work area and for proposing changes to policies, in line with legislation, Trust and NHS policies and guidelines across the Trust, where appropriate. Pro-actively participate in ensuring that Digital Services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act (1998), Information Standards, Information Security and compliance with NHS Information Governance. Lead in Information Governance and security as required and ensure appropriate governance and security in own area. Implementing quality management system, undertaking audits designed to improve IT systems and services. Ensure change management is applied in own areas and follows implemented policies and procedures. Ensure all documentation relating to own area is complete and fit for purpose and all releases relating to hardware, software and documentation is controlled. Ensure there is a proactive and comprehensive approach to risk management and be responsible for service continuity for own area and participate in the Digital Services continuity planning. Provide Root Cause Analysis (RCA) for allocated incidents and problems; instigating emergency action, when required, liaising with other Trust Managers, as appropriate. Business Continuity Management Contribute to the development, exercising, maintaining and reviewing of business continuity plans. Participate in the business impact analysis exercises highlighting critical business processeswithin own area. Be familiar with the Trust Business Continuity Plan and personal responsibilities within where applicable. This job description is not intended to be exhaustive. The post holder may be required to undertake other duties and responsibilities appropriate to the role and commensurate with the level and responsibilities of the post. Duties may be reviewed and amended from time to time in response to the changing needs and priorities of the service. Values Ability to demonstrate the organisational values and behaviours
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