Management Accountant
Mitie
PermanentFull time
Job Overview -The Management Accountant will serve as a key strategic advisor to the Water, Air Quality and Fire Risk Assessment businesses, providing financial analysis and operational support to drive profitability, enable growth initiatives, and ensure robust financial governance. The role delivers actionable insights that enhance decision‑making and partners closely with operational and commercial leadership teams to achieve financial targets, ensuring strong governance, accurate reporting, and commercially sound support. Main Duties -Job Objectives and Responsibilities: -Prepare and present monthly management accounts for a division of Marlowe Environmental Services that specialise in Water, Air Quality and Fire Risk Assessments, ensuring accuracy and compliance with relevant standards. -Review project, entity and contract performance, ensuring profitability is maximised and corrective actions are identified early. -Promote financial accountability across operational teams by explaining results, risks, and opportunities clearly. -Deliver detailed performance analysis including revenue, margin, cost drivers, and operational KPIs. -Identify financial risks and opportunities, working collaboratively to implement improvement plans. Prepare and present clear and concise Balance Sheet Reconciliations. -Support periodic reviews with senior stakeholders, providing clear and actionable commentary. -Strengthen working capital management, including WIP control, revenue recognition, cash collection, and billing accuracy. What we are looking for -An experienced Management Accountant -Strong commercial acumen, with the ability to understand business performance -A candidate capable of hitting the ground running, given the urgency and complexity -Experience in fast-paced or transformation environments - -Part-qualified or fully qualified accountant (CIMA, ACCA, ACA, or equivalent). -Proven experience in management accounting, ideally within the Environmental Services industry. -Strong analytical skills with the ability to interpret complex data into clear insights. -Proficiency in Excel and experience with accounting software (e.g., SAP, Maximo, Coupa). -Excellent communication skills, with the ability to influence non-financial stakeholders. -A proactive, problem-solving mindset and a keen eye for process improvement. Our values & behaviours Delivering the exceptional, every day -Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day. -Our promise to our people: a place to work where you can thrive and be your best every day. -Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. -Our culture - our core values and how we behave: We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. -We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. -We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA. -Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. -Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
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Registered Manager
Caretech - Birmingham, Weoley Castle
£34,000 to £34,000 a year
PermanentFull time
Registered Manager – Adult Residential Service Location: Weoley Castle. Birmingham Salary: £34000.00 (plus benefits) Hours: Full Time 37.5 per week Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role. ‘Extraordinary Days, Every Day’ About Us At CareTech, we believe every person deserves the opportunity to lead a fulfilling life. We are committed to delivering exceptional, person-centred care that is empowering, respectful, and truly makes a difference—creating extraordinary days, every day. About the Role We are seeking an experienced and passionate Registered Manager to lead our adult residential services supporting individuals with learning disabilities, autism, and mental health needs. This is a highly rewarding leadership role where you will take full accountability for the service, ensuring the delivery of safe, high-quality, and person-centred care while driving performance, staff engagement, and continuous improvement. You will play a key role in shaping a positive culture where both colleagues and the people we support can thrive. Key Responsibilities Quality & Compliance – Leading with Integrity Overall accountability for the safe, effective running of the service Ensure full compliance with CQC and regulatory standards Drive continuous improvement through audits, KPIs, and service development planning Maintain high standards of record-keeping and data management Conduct spot checks and participate in the on-call rota Promote dignity, independence, and person-centred care in all interactions People – Inspiring & Developing Teams Lead, motivate and develop a high-performing team Manage recruitment, induction, training, and performance Deliver meaningful supervisions and support professional development Promote a positive, inclusive, and values-led culture Handle investigations, complaints, and HR processes as required Act as a role model, coach, and mentor for your team Commercial & Operational Management Manage budgets and financial performance within the service Drive occupancy and ensure efficient delivery of commissioned hours Provide regular performance reports and identify improvement opportunities Balance quality care with sustainable service delivery What We’re Looking For Essential Experience & Qualifications Level 5 Health & Social Care (or working towards) Leadership/Management qualification (Level 3 or equivalent) IOSH Working Safely (desirable) Previous experience as a CQC/CIW Registered Manager Experience safeguarding adults and working with statutory authorities Strong experience in team leadership, recruitment, and performance management Skills & Attributes Strong leadership and coaching ability Excellent communication and organisational skills Confident using IT systems (e.g., MS Office, reporting tools) Financial awareness and ability to manage budgets A values-driven approach with a commitment to dignity, inclusion and empowerment Calm, resilient, and solutions-focused What We Offer Competitive salary and benefits package Ongoing training and career development Supportive leadership and peer network Opportunity to make a real difference every day Company Values Friendly Positive Empowering Person-Centred Innovative Rewards & Benefits *Recommend A Friend Bonus *Blue Light Discount Card Industry Standard Benefits Free DBS Check Free Employee Assistance Programme CareTech Foundation: the opportunity to apply for family and friend grants Why Join Us? This is more than a management role—it’s an opportunity to lead a service that transforms lives. If you are passionate about delivering outstanding care and inspiring others, we would love to hear from you. What we do! We are a well-esta
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Assistant Manager
Mitchells & Butlers PLC - Birmingham
Competitive Salary
PermanentFull time
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Assistant Manager at Pesto The White Swan, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be! Join us at Pesto, where authentic Italian piattini, small plates perfect for sharing, brings a relaxed taste of little Italy to every visit. From romantic date nights to special family gatherings, you’ll help guests enjoy great food and warm hospitality, one delicious plate at a time. WHAT’S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL… Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around. Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Lead the team to deliver moments that WOW our guest, keeping them coming back. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
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Assistant Manager
Mitchells & Butlers PLC - Marston Green, United Kingdom
Competitive Salary
PermanentFull time
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Assistant Manager at Toby Carvery - Stonebridge Island, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be! Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you. WHAT’S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL… Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around. Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Lead the team to deliver moments that WOW our guest, keeping them coming back. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
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Energy Manager
Government Recruitment Service - Birmingham
£58,478 to £64,743 a year
PermanentFull time
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK – His Majesty’s Government – we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme. We are also delivering cost- effective property services such as asset management, lifecycle replacement and workplace services. Innovation and progress underpin our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. Our four core values are at the heart of everything we do. They shape our culture and guide how we work, lead and grow together: Striving for excellence - We always aim to deliver great results Empowering through respect - We insist on fair treatment for all, always Acting with integrity - We consistently do the right thing Succeeding together - We rely on each other to achieve success The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. The Energy Manager will act as the strategic lead for the implementation of the GPA Energy Strategy across the GPA managed portfolio, ensuring operational alignment with the agency’s overarching sustainability and environmental objectives. Acting as the primary interface and Subject Matter Expert (SME), the post holder will provide critical advisory services on energy compliance and utilities management, whilst supporting the GPA’s Integrated Delivery Teams on Minimum Energy Efficiency Standards (MEES), Government Greening Commitment (GGC), and statutory environmental reporting. The Energy Manager will ensure these initiatives synchronise seamlessly with the GPA's Environmental Management System, Utilities Strategy, and Net Zero Programme Delivery Strategy. Key Responsibilities Strategy and Leadership Lead the implementation of the GPA’s Energy Strategy in collaboration with internal and external stakeholders. Integrate energy infrastructure within the GPA’s broader estate planning, and ensure alignment with the GPA’s Environment Management System, Government Greening Commitment, the GPA Utilities Strategy and the GPA’s carbon targets. Foster close working relationships with internal and external stakeholders, ensuring the Energy Strategy supports investment decisions for asset replacements, future acquisitions, disposals and other property transactions. Act as the primary interface for managing energy related enquiries from the workforce, departmental partners, regional supply chain partners, strategic partners and other government departments. Commercial Management Oversee the management of the Utilities Bureaux, ensuring utility bills are validated and corresponding data is transferred to the appropriate GPA systems. Manage the utilities ancillary service contracts, to include the procurement of electricity and gas. Act as the GPA Lead on the Government Commercial Agency Energy Framework. Stakeholder Management Work closely with local authorities, utility companies, commercial landlords and charging network operators. Build strong relationships with commercial partners, ensuring contractual KPIs, customer satisfaction and performance standards are met. Promote open, honest communication and collaborative behaviours. Compliance, Data and Security Advise on the energy and utilities components for Minimum Energy Efficiency Standards (MEES), Government Greening Commitment (GGC) and statutory reporting. Collaborate with the Environment Management System Working Group and DDaT stakeholders, to lead the setup of a central energy management system, for accurate storing of information and timely evaluation of performance. Ensure compliance with all information management, data protection and data security requirements. Project Delivery Act as the energy and utilities management subject matter expert, to the GPA’s Integrated Delivery Teams, who lead the planning and delivery of net zero, life cycle replacement, sustainability and workplace services interventions. And any other tasks requested by your line manager.
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General Manager
Kew Green Hotels
£70,000 to £70,000 a year
PermanentFull time
With a proven track record in full service branded hotel operations, you will lead from the front, maximising financial returns, elevating guest experiences and living the voco brand at this stylish, one of a kind hotel, walking distance from Solihull Town Centre. This role reports to the Regional General Manager. About the Role You are accountable for delivering exceptional results across people, profit, and guest experience. Through strategic leadership and solution-driven decision making, you will ensure all revenue, market share, and brand standards are consistently exceeded. Duties include: Leading and developing Heads of Department to create a high-performing, highly engaged team. Setting and delivering annual budgets, capital plans and sales & marketing strategies to achieve ambitious financial targets. Analysing performance metrics to maximise market share, RevPAR, and profit margins while controlling costs. Acting as a brand ambassador. Ensuring compliance with brand and service standards, and building our profile in the local market. Driving guest satisfaction through innovative service enhancements and proactive feedback engagement. Maintaining property standards, asset value, and compliance with health, safety, licensing, and environmental responsibilities. Leading community engagement initiatives that strengthen our local presence and corporate social responsibility. About You You are a commercially minded hotel leader with a flair for people, performance, and brand growth. You can switch between empowering your team and taking decisive action when required, and you thrive in a fast-paced, results-oriented environment. We’re looking for: Proven hotel leadership in a full service branded environment, with measurable success in revenue growth, sales strategy, and market share gains. Strong commercial and financial acumen: Able to analyse data, spot opportunities, and drive profitability. Brand and reputation builder: Experienced in positioning a hotel in the market and enhancing employer brand. Solution-driven leadership style: Calm under pressure, clear in direction, and quick to implement effective solutions. Exceptional people skills: Experienced in succession planning, team engagement, and talent development. Customer focus: Committed to delivering exceptional guest satisfaction and repeat business. Designated Premises Supervisor (DPS): This role requires the successful candidate to hold (or obtain) a personal licence and act as the Designated Premises Supervisor. The successful applicant will be offered a role subject to eligible Right to Work and a Disclosure and Barring Service (DBS) check. This role also requires the successful candidate to hold (or be willing to obtain) a personal licence and act as the Designated Premises Supervisor (DPS). The company will cover the cost, and your consent will be required before appointment. Benefits Our rewards package includes: Access to employee rates, offering huge discounts on hotel stays around the globe! Attractive discounts across a variety of major retailers, restaurants and days out. Free use of our gyms, pools, and leisure facilities. 24/7 access to wellbeing, financial, and legal support through our Employee Assistance Programme. Career development through fully funded apprenticeships and our internal development programme. Next Steps A member of our recruitment team will be in touch to arrange a 15-minute phone conversation with shortlisted candidates. This will be an opportunity to learn more about the role and for us to understand your experience in more detail. If successful at this stage, you will be invited to meet with the Regional General Manager. We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person. At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com - we’re here to support you. Who are Kew Green Hotels? Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud. Learn more about who we are and what drives us at www.kewgreenhotels.com.
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Bakery Manager
inploi - Solihull
from £37,100 a year
PermanentFull time
General Manager vacancy in GAIL’s - Solihull If creating a positive environment for your team and your neighbourhood makes you smile, then please read on! We are looking for a Bakery Manager who has a passion to join the GAIL’s family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring. As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working 33 days holiday Buy & sell holiday Long service holiday Yearly pay review Pension scheme Bonus (premiership) Development programmes for you to RISE with GAIL’s Health & Wellbeing provided by AVIVA Employee Assistance Programme (EAP) Refer-a-friend bonus Health cash plans Workplace nursery scheme Spread the cost of home tech and appliances through salary schemes Discounted gym memberships and EV leasing options Discounts and savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme **T&Cs apply – benefits may vary, subject to eligibility**
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Performance Manager
Mitie
PermanentFull time
Location: BirminghamWorking pattern: Monday to Friday | 40 hours per week | 8am - 5pm At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an experienced and analytical Performance Manager to lead performance reporting and continuous improvement across the Home Office Total Facilities Management contract. You will work closely with senior leaders, operational teams, client stakeholders and supply chain partners to ensure contractual obligations and key business metrics are accurately measured, monitored and communicated. Role Responsibilities -Lead and coordinate contractual performance reporting, ensuring information is accurate, evidence-based and submitted within agreed timescales. -Monitor performance against key performance indicators, service levels and contractual requirements, identifying trends, risks and opportunities for improvement. -Develop performance reports, dashboards and management information packs using operational, compliance, asset, customer and supply chain data. -Maintain oversight of contractual performance mechanisms, including service credits, deductions, thresholds and mitigation processes, supporting proactive resolution of potential issues. -Present performance findings at governance forums and review meetings, supporting root-cause analysis, corrective actions and continuous improvement initiatives. Required QualificationsApplicants must meet the below defined requirements for the role: -Previous experience within performance management, reporting, business intelligence, management information or contract management. -Demonstrable experience of monitoring KPIs, analysing complex data and producing reporting solutions that support operational decision-making. -Advanced Microsoft Excel skills, including pivot tables, complex formulas and data analysis techniques. What We're Looking For -Strong analytical and problem-solving skills, with the ability to transform complex contractual and operational data into clear, meaningful insights. -Excellent stakeholder management and communication skills, with the confidence to present findings to senior leaders and client representatives. -A commercially aware and highly organised approach, with the ability to challenge data constructively and investigate discrepancies. -Experience using Power BI or a similar reporting and visualisation platform, with an understanding of data governance, reporting controls and performance assurance. -Experience within facilities management, public sector outsourcing, government contracts or large-scale service delivery would be advantageous. Experience using CAFM platforms such as MRI Evolution, Maximo, IBM MAS or similar systems would also be beneficial, alongside exposure to contract mobilisation, transition activities, audit programmes or contractual performance mechanisms. What's in It for You? -The opportunity to support one of the UK's most significant government facilities management contracts. -A highly visible role with exposure to senior leaders, client stakeholders, operational teams and supply chain partners. -The chance to shape reporting frameworks, governance processes, performance controls and continuous improvement activity across an evolving contract. There's a place for you at Mitie, join us today!
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Project Manager
Tarmac Trading Limited -
Solihull
£66,049 to £66,049 a year
PermanentFull time
Project Manager Are you a dedicated Project Managerlooking to make a meaningful impact in a dynamic and forward-thinking organisation? At Tarmac, we are on the lookout for a Project Managerto join our team at our T3 Head Offices in Solihull (Hybrid working). About the Role Reporting into the Head of Programme Delivery, the successful Project Managerwill be responsible for the delivery of projects across the breadth of the Transformation and Technology function. You will lead project teams to ensure the successful delivery of projects to schedule, budget, and quality in line with the agreed project standards. What you'll be doing In this role, you as the successful Project Managerwill be carrying out the following duties and responsibilities (not exhaustive) Leading projects through the appropriate project lifecycle Managing project teams to ensure effective delivery and set clear personal objectives and deliverables for each team member Working with individual Technology teams to ensure they input at an appropriate time to the project, and to ensure all Technology standards are maintained Identifying and managing project risks, issues and dependencies Creating and managing the project plans for individual or multiple projects on behalf of the Transformation Office Producing all appropriate project documentation and budget information to the agreed standards Delivering effective communication to stakeholders, project, and steering teams associated with the project What we are looking for We are looking for a Project Manager who is: Someone with proven project management skills with recognised accreditation Has prior experience managing project budgets in excess of £2m Is able to facilitate, lead and motivate teams Has the ability to work well under pressure and adhere to deadlines along with the ability to influence, negotiate and prioritise Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to our Employee Communities, where you can network, learn from others, and increase your awareness of the support available to you. Our three Employee Communities are: Health and Wellbeing, Inclusion and Identity, Personal Growth and Development Training and development opportunities Tarmac iscommittedto being aForces‑friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and arecommittedto creating aninclusiveenvironment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited
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IT Contract Manager
Government Recruitment Service - Birmingham
£58,478 to £64,743 a year
PermanentFull time
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK – His Majesty’s Government – we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme. We are also delivering cost-effective property services such as asset management, lifecycle replacement and workplace services. Innovation and progress underpin our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. Our four core values are at the heart of everything we do. They shape our culture and guide how we work, lead and grow together: Striving for excellence - We always aim to deliver great results Empowering through respect - We insist on fair treatment for all, always Acting with integrity - We consistently do the right thing Succeeding together - We rely on each other to achieve success The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. This is an opportunity to be a driving force behind the Government Property Agency's ambitious digital transformation. You will take the lead on critical contract management activities within the GPA’s Chief Technology Office, delivering commercial excellence and a customer-centric service that powers the GPA's future. What You'll Do: Lead Contract Management for property technology goods and services: You will be the contract management expert, leading all stages of the contract’s Lifecycle, from procurement to exit and reprocurement again. This involves partnering with stakeholders and third parties to deliver the best outcomes for the GPA from our awarded contracts. Shape the Technology Portfolio: Your expertise will be vital across the dynamic Technology category. You'll contribute to the development and delivery of cutting-edge contracts, including technology goods and services, managed service arrangements, managing and measuring implementation partners, and leveraging emerging areas like Artificial Intelligence. Influence and Drive Performance: Utilise your contract management acumen to lead project teams, influence key decisions, and drive exceptional performance across the portfolio. Grow with the Organisation: While this role begins without direct line management, the Government Property Agency is rapidly expanding, meaning future opportunities for leadership and team management are on the horizon. Typically, the key responsibilities in this role will include (but are not limited to): Managing one or more contracts of medium complexity/value, ensuring effective stakeholder management, governance, performance management frameworks, escalation, risk management, issues resolution, financial management, change control and compliance Ensuring the control and delivery of all spend through compliant contracts and publishing details via appropriate media Tracking, owning and mitigating risks relating to specific contracts Reviewing and understanding the terms and conditions of contracts and deliverables and working with the supplier to establish a plan for delivering them Agreeing and clarifying contract management responsibilities with stakeholders and advising them on setting up effective processes Developing opportunities to incentivise contract delivery, continuous performance improvement (where appropriate) and identifying where changes in the contract are required Overseeing measures and records realisation of benefits achieved as a result of the performance management regime (or change controls) Actively reconsidering market approach over time, including shifting balance of mixed market towards private sector provision and examining whether re-aggregation will yield scale efficiencies Leading all planning and preparation, goal setting, strategy and tactics for re-procurement and undertaking soft market testing Helping to drive innovation in contracts to demonstrate continuous improvement. Continually analysing contracts in order to develop and drive value adding initiatives Tracking operational demand and patterns on an ongoing basis and introducing demand management mechanisms where applicable Utilising financial management and benchmarking Undertaking proactive change controls, such as horizon scanning and evaluating the impact of supplier positioning, such as mergers Managing multiple, more complex requirements and contracts concurrently Managing assurance requirements and conducting peer reviews Negotiating with industry on key issues, such as contract terms, pricing, contract changes, Terms & Conditions and risk and reward Maintaining quality and concurrency of systems, reporting and management information Mentoring and providing guidance to junior members of the team Working within a secure environment on sensitive projects as required Lifecycle Governance: Design and operate the end-to-end contract management lifecycle process, ensuring every contract is tracked and managed from procurement through to exit and re-procurement. Tooling Integration: Manage and optimise modern integrated toolsets to maintain a high-fidelity contract register to aid and support the contract lifecycle process Audit & Compliance: Lead regular audits and reconciliation activities to ensure 100% visibility of the contract portfolio, measuring and managing supplier performance against KPIs and SLAs Financial Control: Manage and monitor contract budget, spend and performance to ensure that critical services provided to the UK Government are effective. From the procurement stage your role is key to setting and agreeing spending expectations and budgets, through contract award and go live ensuring that spending is within the contract parameters, and credits are received for performance that falls below agreed levels. Strategic Influence: Act as a key liaison between technical teams, contract owners, senior leadership, and external supply chain partners to embed contract management best practices across the department. Reporting: Produce and present monthly contract reports that allow key stakeholders to make decisions based on supplier performance, spend/burn down rates, change requirements and future contract needs.
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