Residential Facilities Manager
urbanbubble - London
£39,600 - £48,400 per annum
PermanentFull time
Role overview Hey there! Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Building Services Manager! As a Building Services Manager, you’ll be right at the heart of our community. You’ll oversee both in-house teams and supply partners, managing planned, reactive, and project building services. You’ll keep our homes and shared spaces in excellent condition while ensuring compliance, health and safety, ESG priorities, and delivering top-quality service for residents. Here’s what you’ll be doing: Team Leadership: - Mentor and support your team, ensuring clear goals and development plans. - Lead with emotional intelligence and care, creating a positive, engaged workplace. - Carry out appraisals and provide growth opportunities for your staff. - Management Information and Reporting: - Analyse asset performance and service trends to drive predictive maintenance. - Report on key performance indicators and provide clear insights for stakeholders - Deliver timely, concise management information. Maintaining Asset Condition: - Oversee fabric refresh works and common space upkeep. - Manage warranties, asset defects, and DLP schedules. - Track and monitor equipment performance, including white goods replacements. Statutory Compliance: - Manage the annual compliance register and ensure records are accurate. - Work with suppliers to ensure efficient, compliant services. - Provide reports on compliance and escalate any non-conformities. - Health and Safety Management: - Oversee H&S inspections and audits, working with central teams. - Ensure incidents, assessments, and FRA reports are logged promptly. - Deliver toolbox talks and maintain safety training records. Financial Control & Budgeting: - Manage budgets, operating spend, and cost efficiencies. - Prepare annual draft budgets and monitor spend against targets. - Oversee payroll elements such as awards, reviews, and deductions. People Management: - Act as a role model for urbanbubble’s values and behaviors. - Promote staff engagement through strong communication and leadership. - Identify learning needs, acting as coach and mentor. - And so much more: From overseeing maintenance schedules to coordinating contractors and safety checks, you’ll ensure everything is maintained and operating smoothly throughout the entire property. What we’re looking for: - IOSH Managing Safely qualification - Planning project qualifications - BIFM Level 4 (or equivalent) - Experience managing building services in residential or similar environments - Strong M&E knowledge with a focus on statutory compliance - Team supervisory experience - Excellent relationship management with contractors, suppliers, and stakeholders - Proficiency in Microsoft Office (Word, Excel, Outlook) and database systems (training provided) - A proactive, professional, and results-driven approach - Enthusiastic about customer service and passionate about delivering the best And here’s what we offer; We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you! Here's a little glimpse into our bubble benefits; - Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need - Company pension scheme & medical Cover for your long-term health & to help plan for the future - Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board - Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues - Enhanced sick pay & family leave to take care of yourself & your loved ones - Life events for those big milestones like your child's first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub! - Cycle to work scheme to help you get to work in a healthier, greener way - Study support to help you grow & reach your goals - Long service awards to celebrate every mile stone with us - Employee assistance & counselling for those times when you need a little bit of extra support & the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you! If you’re excited about making a real impact and being part of something special, we can’t wait to hear from you! INDMED
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Guest Services Manager
Heeton Hospitality UK
£31,200 to £31,200 a year
PermanentFull time
Overview: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Manager, you’ll not only be the person they rely on to handle check-in and check-out, prepare and serve them food and drink, but you'll also offer local insights and anticipate every detail of a friction-free experience. You will help to lead and develop a team that can assist with both Front Office and Food and Beverage operations. You will also create the warm atmosphere that makes our guests feel at home while executing brand and/or company standards and building awareness of the hotel in the local community. Your day-to-day: Be the warm welcome that kicks off a memorable guest experience. Manage all Front Office and Food and Beverage Outlet operations to consistently meet high standards as defined by the Heeton standards. Maintain exceptional levels of customer service Take and manage guest bookings, up-selling opportunities and tell them about ways to improve their stay. Handle cash and credit transactions in accordance with Heeton standard operating procedures. Start every stay right by swiftly checking guests in in accordance with Heeton brand standards. Prepare and serve food and drinks in the bar and compliance with Food Safety standards. Set up, support, and service events. Manage, train and develop the Guest Services team. Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Be a trusted contact for all guests. Help them with anything from billing to local knowledge and loop in management when necessary. Monitor the appearance, standards, and performance of the Team Members with an emphasis on training and teamwork. Work as part of a team to assist with Reception, Bar and Kitchen duties. Ensure all public areas, including toilets and facilities, are cleaned, regularly checked and maintained to a high standard. Understand guest satisfaction scores and contribute to improving areas of focus. Respond to guest queries, requests, and complaints promptly and professionally, always providing a positive experience. Take pride in your appearance and place as a brand ambassador. Abide by policies & procedures and ensure they are implemented within your departments, and your team abide by them too. Monitor staffing levels to meet business demands. Demonstrate a working knowledge of all hotel safety and security procedures as required, maintaining a secure and safe environment for team members as well as guests. Maintain good communication and working relationships with all hotel departments. Support and manage other ad-hoc duties when your colleagues need your help. This list is not an exhaustive list of responsibilities, and additional tasks may be assigned at the discretion of your line manager in line with business needs. What we need from you: Previous supervisory / management experience in Food & Beverage and/or Front Office within a 4-star property. Previous experience of using PMS system You are a true people’s person, with a passion to delight our guests with amazing service You will have the ability to remain calm during difficult situations, in a very busy environment, whilst managing multiple priorities You have a good working knowledge of food and beverages, and licensing regulations You are a great leader and strive to develop and motivate the team High level of commercial awareness and sales capabilities Experience in managing and developing people Previous experience in managing a department and Profit and Loss account What We Offer: We strive to create a workplace that is just as rewarding as the experience we provide for our guests. That’s why we offer a competitive salary and benefits package, including: Annual bonus for all Team Members Exclusive access to the employee recognition & reward scheme - Heeton Rewards Fantastic career potential with one of the UK's fastest-growing hotel operators Employee staff rates across our properties Retention bonus on completion of 3- and 6-month service Service-based annual leave (increase up to a maximum of 5 extra days) You will be located at Heeton Concept Hotel Kensington and Heeton Concept Hotel Luma Hammersmith Heeton UK is all about building a workplace for the future; we believe in equal opportunities and celebrate diversity. We are an inclusive workplace, where everyone is welcome and can be the best versions of themselves. We recognise that we are on a journey concerning diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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CAMHS Ward Manager
NHS Jobs - Goodmayes
£49,387 to £56,515 a year
PermanentFull time
Key Responsibilities: To be responsible for line managing in-patient staff. To support the Infection control agenda of their area of responsibility. To ensure that the Trust physical health policy is implemented. To ensure that issues relating to clinical risk are identified and there are SMART care plans and risk management plans for each patient. To actively promote service user and carer involvement and by responding constructively to comments, suggestions, complaints and compliments. To ensure that interventions on the ward are evidence based. To carry out supervision, appraisals and performance reviews in line with the knowledge and skills Framework. To participate in the Directorate Quality and Safety and Inpatient Experience Group meetings to develop practice and to provide support to ward staff. To work closely with support services the Practice Improvement Practitioners, HR, Finance and infection control department in ensuring that trust policies are adhered to. Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex. Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff). High Cost Area Supplement – Outer London (B&D, Redbridge, Havering and Waltham Forest, CEME) This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 p.a. pro rata for part time). Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas. The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT. Our Values 2025 - 2030 Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are: We are kind. We are respectful. We work together with our communities. These three values help us to strive to provide the best care by the best people. Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital. Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust. Use of AI We value applications that genuinely reflect each candidate’s own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications. Applications should be written in your own words and accurately represent your knowledge, skills and experience. We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content. Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application. We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications. For an informal chat or to arrange a visit, please contact: Name: Emma Berry Job title: Brookside Service Lead Contact Number: 0300 555 1156 Email: Emma.Berry@nhs.net
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IFM Contract Manager
Sodexo Ltd - London
£1 to £57,000 a year
PermanentFull time
Join Our Team as an IFM Contract Manager– Shape the Future of One of the UK's Most Inspiring University Estates University of Greenwich, Avery Hill Campus, Avery Hill Road, Eltham, London, SE9 2UG £54,000pa - £57,000pa + excellent bonus + benefits 40hrs pw Monday – Friday 8am to 5pm with flexibility required to cover on call rota Flexible Benefits fund of £1,300 to utilise across an array of benefits Are you an experienced Facilities Management leader who thrives on delivering exceptional customer experiences, leading high-performing teams, and driving operational excellence? This is a rare opportunity to join Sodexo's prestigious Universities portfolio and take a leading role across the stunning University of Greenwich estate, one of the most unique and diverse higher education environments in the UK. You'll be joining a collaborative leadership team responsible for delivering integrated facilities management services across a diverse and complex university estate. From the historic, world-famous Greenwich campus, a UNESCO World Heritage Site, to the vibrant Avery Hill and Medway campuses, you will help create outstanding environments where students, staff and visitors can thrive every day. If you're passionate about facilities management, workplace experience and creating meaningful client partnerships, we'd love to hear from you. Every day brings new challenges, opportunities and the chance to make a visible impact. About the Role Reporting to the Head of Facilities Management & Workplace Experience, you'll lead the delivery of high-quality hard and soft FM services across campus operations while championing a people-first workplace experience. You'll work closely with university stakeholders, operational teams and Sodexo leadership to ensure services consistently exceed expectations and contractual requirements. This role offers significant scope to influence strategy, drive innovation and embed best-in-class FM practices across the estate. Leading the operational delivery of integrated facilities management services across multiple campuses Building trusted relationships with key university stakeholders and clients Creating exceptional workplace experiences that place people, wellbeing and customer satisfaction at the heart of service delivery Driving statutory and regulatory compliance across all FM activities Monitoring performance against KPIs, SLAs and contractual obligations Managing campus budgets and supporting financial processes Leading and developing teams to achieve high standards of service excellence Overseeing grounds maintenance services and fleet compliance Identifying opportunities for innovation, efficiency and continuous improvement Supporting emergency and out-of-hours response when required Contributing to strategic planning and long-term service development For a full list of responsibilities please view the attached job description What We’re Looking For We're looking for a confident and experienced Facilities Management professional who combines operational expertise with strong leadership and customer focus. You'll have: Extensive experience managing both hard and soft FM services within a large, complex environment A proven track record in Integrated Facilities Management (IFM) Strong leadership experience with the ability to motivate and develop teams Experience creating outstanding workplace and customer experiences Excellent stakeholder management, communication and influencing skills Strong commercial awareness and budget management experience Experience analysing performance data and driving service improvements Knowledge of compliance, health & safety legislation and industry best practice Experience working with CAFM/CMMS systems and performance reporting tools A proactive, solutions-focused approach with a passion for continual improvement What We Offer At Sodexo, this is more than just a job—it’s your chance to be part of something greater.We celebrate individuality, encourage purpose-driven work, and empower you to succeed on your own terms. Here’s what you can expect when you join us: A competitive salary & excellent benefits package. Opportunities for career growth and development. A diverse, supportive, and inclusive workplace. A chance to make a tangible impact on [specific area, e.g., client satisfaction, sustainability, operational excellence]. Additional Perks & Benefits Unlimited access to an online mental health and wellbeing support platform. An Employee Assistance Programme for legal, financial, and personal support. 24/7 access to a virtual GP service. Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme. Membership in the Mercer Aspire Pension Plan to help you save for your future. Learning and development opportunities to enhance your career growth. A Bike to Work Scheme, supporting both your fitness and the environment. Ready to Be Part of Something Greater? If you're looking for an opportunity where you can bring your passion, skills, and ambition to a company that truly values you, then this is it. Apply today and take the next step in your Sodexo journey. Friendly customers. Vibrant communities. Exciting careers. Please note: Sodexo reserves the right to close this advert early if we receive a high number of applications. Keywords: Facilities Management, Workplace Experience, Integrated Facilities Management (IFM), Operational Excellence, Hard and Soft FM Services, Stakeholder Management, Compliance and Health and Safety, Team Leadership, Customer Experience, Continuous Improvement
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Technical Services Manager
Sodexo Ltd - Dublin, Ireland
£80,000 to £80,000 a year
PermanentPart time
Senior Technical Services Manager Location:Dublin, Republic of Ireland Salary and Benefits:€80,000 DOE | Car Allowance | Sodexo Benefits Contract Type:Full-Time | Permanent | Monday – Friday About the Role We are seeking an experienced Senior Technical Services Manager to lead the delivery of Hard FM services across a high-profile client portfolio in Dublin. This is a senior operational leadership role responsible for managing technical services, engineering teams, specialist contractors, compliance, and service performance across multiple sites within a fast-paced corporate environment. You will play a key role in driving operational excellence, ensuring statutory compliance, managing financial performance, and building strong client relationships while leading a high-performing technical services team. Key Responsibilities Lead the delivery of all Hard FM and technical services across the portfolio Manage engineering teams, CAFM administration, contractors, and specialist vendors Ensure PPMs, reactive works, and projects are delivered on time and within budget Drive SLA/KPI performance, compliance, and continuous improvement initiatives Manage contractor performance, variation orders, and technical service standards Support financial performance through cost control, forecasting, and budget management Build strong relationships with clients and manage escalations professionally Ensure compliance with all statutory, health & safety, and contractual requirements Support mobilisation activities, innovation projects, and service improvements About You Essential 7+ years’ experience within Hard FM / Technical Services environments Strong technical or engineering background Proven experience managing technical teams and contractors across multiple sites Strong understanding of compliance, PPMs, reactive maintenance, and CAFM systems Commercially aware with experience managing budgets and service performance Excellent stakeholder and client management skills Strong leadership, communication, and problem-solving abilities Desirable Technical or Engineering qualification NEBOSH or equivalent health & safety qualification Experience within large corporate or critical environments Why Sodexo?: Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture.
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LFPSE Product Manager
NHS Jobs - Nationally
£57,528 to £64,750 a year
ContractFull time
This is a high-impact role requiring strong organisational skills, a proactive mindset, and a passion for improving patient safety through digital innovation. If you thrive in a fast-paced environment and enjoy working across disciplines to deliver meaningful change, wed love to hear from you. You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
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Senior Housing Manager
Pinnacle Group Limited - Canning Town
£40,000 to £45,000 a year
PermanentFull time
Pinnacle Group are seeking an experienced and customer-focused Senior Housing Manager to join our Homes Division and to lead the delivery of high-quality housing management services across our portfolio. The successful candidate will take responsibility for day-to-day housing operations, oversee tenancy and leasehold management, manage service performance and contractor delivery and build strong relationships with residents, clients, and key stakeholders. Working closely with the wider management team, you will ensure contractual obligations and key performance indicators are achieved while driving continuous service improvement and positive outcomes for local communities. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities. The ideal candidate will have proven experience working within social housing environment, with a strong track record of managing complex housing issues, leading teams, and delivering excellent customer service. You will possess a sound understanding of housing legislation, tenancy management, anti-social behaviour casework and performance management. A confident communicator with strong analytical and problem-solving skills, you will be able to influence stakeholders at all levels, make effective decisions under pressure and demonstrate a commitment to improving services for residents. A Chartered Institute of Housing qualification, or substantial equivalent experience within housing, would be highly advantageous. This is an on-site role based in Canning Town, London. Who we are Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services.With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve. We’re a people-first organisation with a values-drivenculture that has stood the test of time -reflected in the way we care for both our employees and our customers. Who we’re looking for We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and iscommittedto earning and maintaining the confidence of our clients and communities. Key responsibilities: Lead the day-to-day delivery of key housing management services, including managing the voids process, overseeing the annual tenancy check programme, responding to complaints and correspondence, addressing tenancy management issues promptly, and coordinating effective responses to anti-social behaviour cases. Inspire, develop, and empower your direct report(s) to deliver excellent customer focused services, driving improved standards of tenant and estate services, and ensuring co-ordinated practices are in place to support this. Ensure that all contractual requirements are delivered and that all relevant key performance indicators are achieved. Develop strong and effective working relationships with clients, resident representatives, elected members and other key stakeholders to create a positive impression of Pinnacle and the services we deliver. Support and assist the Area Housing Manager / Housing Team Manager to identify, develop and implement service and contract improvements including key performance improvements, quality of service provision and customer satisfaction. Contribute to the effective running of the service through active participation in meetings and development events as required. Attend and participate in forums, review panels, partnerships meetings, tenant and resident meetings, community events as required. Prepare and present comprehensive reports as required. Work with the Area Housing Manager / Housing Team Manager to ensure that legal, statutory and any other relevant provision governing or affecting the service area are strictly observed. Key Requirements Proven experience in a fast-paced, front-line housing management environment, successfully managing complex cases, competing priorities and delivering high-quality resident services. Strong leadership skills with the ability to motivate, develop and performance manage teams, driving high standards and achieving challenging service targets and KPIs. Comprehensive knowledge of social housing legislation, tenancy management, anti-social behaviour processes and housing management best practice. Excellent customer service and stakeholder management skills, with a resident-first approach and a proven ability to resolve issues through positive, solution-focused decision making. Demonstrable experience of analysing performance, producing professional reports and implementing service improvements that enhance outcomes for tenants, leaseholders and clients. Our Offer We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day. As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression. In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including: Maternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans
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London Showroom Manager
Altro
PermanentFull time
Altro are looking for an enthusiastic and commercially minded Showroom Manager to help position the Altro Showroom London as a flagship destination within the architectural and design community. This is a full time, permanent role where you will be based 5 days a week at our Altro show room in Clerkenwell, London. The successful candidate will deliver a professional, engaging and memorable experience for all visitors, providing product, specification, technical and sales support while managing showroom enquiries, appointments and sample requests. They will maintain accurate records of customer visits, utilise CRM systems to track engagement and opportunities, and work closely with Sales, Marketing and Customer Care teams to maximise business outcomes. The role also involves ensuring the showroom is always presented to the highest standard, managing stock levels, supplies, catering and supplier relationships, and liaising with landlords and contractors regarding maintenance and facility requirements. Alongside the day-to-day management of the showroom, the role will focus on driving customer visits and generating new business opportunities. This includes supporting showroom marketing initiatives, building relationships within London's architectural and design communities, identifying networking and partnership opportunities, and helping to plan, coordinate and host customer events, exhibitions and industry showcases, including Clerkenwell Design Week. The successful candidate will also facilitate visits from UK, European and international customers and colleagues across Altro and Autoglym, ensuring effective follow-up activity to maximise specification opportunities and strengthen customer relationships. As well as an exciting opportunity and a competitive salary, what do we have offer? Holiday entitlement starts at 25 days (pro rata); if you need a little extra... you can buy some more. A defined contribution pension scheme available for all staff Hopefully never needed, but from day one you will be covered by our life assurance scheme Occupational Sick Pay and an onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Free eye tests are available for all employees A paid day off each year to take part in our volunteering scheme Learning and Development - training and development support, no matter where you are in your career We offer long service awards to all our employees A variety of social events across the group, including the company Christmas party. It might be a long way off but we know it’s not always easy to stop working so we provide advice and support to ease the transition to retirement. What We're Looking For We're looking for a confident, customer focused and commercially minded individual who loves building relationships and creating an exceptional customer experience. The ideal candidate will have a proven background in sales or business development, with the ability to identify opportunities, influence customers and help drive specification growth through meaningful engagement. Highly organised and proactive, you'll be comfortable managing a varied workload that combines showroom operations, customer relationship management, event coordination and business development activities. You'll enjoy networking, building connections within the architectural and design community, and representing the Altro brand professionally at all times. Strong communication skills, attention to detail and the ability to work collaboratively across Sales, Marketing and Customer Care teams are essential. We're looking for someone who takes ownership, uses initiative, embraces continuous improvement and is passionate about delivering outstanding service while contributing positively to a hardworking and supportive team environment. So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for Healthcare, construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do. Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. “We don’t want you to just work here. We want you to belong here.” If you have the relevant experience and you’re ready for a new challenge, click apply today! We can't wait to hear from you.
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Talent Acquisition Manager
THE FELIX PROJECT - London
£40k to £45k
PermanentFull time
Job Advert Job Title: Talent Acquisition Manager Reporting to: Head of People and Culture Salary Range: £40,000 - £45,000 Contract Type: Permanent Location: Hybrid Hours/Days per week: 35 hours, Monday to Friday, 9am - 5pm Requirements: Felix can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records We are Felix We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity. Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country. We‘re about fuller plates, fuller communities, and fuller lives. Purpose of the Job To lead and deliver Felix’s direct recruitment strategy, attracting, sourcing and securing exceptional talent across the organisation. The role will reduce reliance on agency recruitment, enhance cost-effectiveness, and build hiring capability by partnering with and developing Hiring Managers to make confident, inclusive and effective recruitment decisions. Duties and Responsibilities Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. - Responsible for the recruitment of all roles across the charity in all functions, leading recruitment briefing sessions with Hiring managers and HR Business Partners. - Upskilling hiring managers to confidently lead recruitment activities, including interviewing techniques and policy compliance - Creating and posting innovative Job Adverts - Increasing the use of our social media channels - Assisting with interview, assessment and offer administration. - Managing recruitment agencies as required. - Support the Sr OD Manager with succession planning. Essential Criteria - Previous Recruitment and People Management experience in an in-house role with expertise in influencing at senior level - Excellent working knowledge of social media as a platform to drive recruitment activity - Have an excellent working knowledge of LinkedIn, Job boards and Application Tracking Systems - Good level of computer skills - A Love for Data and using the data to influence your immediate Manager and other senior stakeholders. - A creative approach and ability to work with local authorities and community groups to add value and build our reputation - Ability to work in a fast paced, target driven environment - Excellent relationship building skills - Highly organised with excellent attention to detail. - Confident face to face and telephone manner Equity Diversity Inclusion & Belonging At Felix, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics. Application procedure Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted. Recruitment timeline We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
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CRF QA Manager
NHS Jobs - London
£58,133 to £65,261 a year
PermanentFull time
Management of Quality Assurance in the Clinical Research Facility Manage and maintain the quality control of clinical research activity undertaken within the CRF. Ensure that all changes to existing working practices and the introduction of new working practices and policies are implemented in the CRF using robust and standardised systems. Develop, implement, review and verify CRF working practices and standard operating procedures, ensuring that all Regulatory, College and Trust requirements are encapsulated. Maintain precise and accurate quality management records that are ready for inspection by regulatory authorities and Sponsors on demand. Recognise and respond to research governance and quality issues that might arise during quality control checks. Review and risk assess the CRFs clinical trial portfolio in order to identify high-risk studies and target the use of Quality Control systems Recognise and act upon departures from legislative and research governance requirements including failure to follow protocols and or SOPs, responding appropriately and escalating action as required. Participate in regulatory inspections and audits as required Lead the preparation for mandatory inspection of the CRF by the MHRA, developing and maintaining an inspection implementation plan, in order to ensure that the CRF remains in a state of readiness for statutory inspection. Act as the primary contact person for regulatory agencies during mandatory inspections of the CRF, accompanying the inspectors, responding promptly to requests for information and ensuring that designated staff is available for interview as required. Review any inspection findings, taking responsibility for coordinating remedial action, ensuring completion of tasks and attainment of requisite regulatory standards. Develop tools to permit review of results of quality control checks and develop Key Performance Indicators and metrics to ensure quality at all times. Lead on the maintenance and further development of a comprehensive suite of Standard Operating Procedures, working practices and guidance documents that are compatible with KHP quality systems to ensure a robust quality system within the CRF. Promote a Quality Culture among CRF staff, users and the wider clinical research community. Implement and maintain a document management system, ensuring that CRF policies, Standard Operating Procedures (SOPs) and essential study documents are updated and controlled according to regulatory requirements. Maintain robust CRF systems to protect the rights of subjects involved in research (in accordance with the Data Protection Act, Human Rights legislation and ICH GCP) acting to prevent the disclosure of sponsors proprietary information or subjects identity to other than authorised individuals. Manage and monitor CRF systems for recording and reporting adverse events / adverse reactions to the sponsor, ensuring that the investigator provides all necessary reports, submissions and notifications for the attention of regulatory authorities. Information Management The post holder will use standard information technology - Word, Excel, Access, internet Explorer and the CRF specific software in order to undertake their duties. They will act as administrator for the CRF Quality Management System- QPulse. They will also use the Trust reporting systems across KCH and SLAM (EPJs, EPR, Datix etc) and other relevant reporting systems They will manage the storage and archiving of CRF records in accordance with the Trust, R&D and KCH Clinical Trials Office processes and SOPs.
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