MH Alliance Planning and Commissioning Manager | South London and Maudsley NHS Foundation Trust
South London and Maudsley NHS Foundation Trust - Catford
£66,274 - £73,496 per annum inclusive of HCAS
PermanentFull time
The MH Alliance Planning and Commissioning Manager is a key role within Lewisham’s All-Age Mental Health Alliance, supporting delivery of borough and system priorities across organisational boundaries. A work plan for the individual will be jointly developed and agreed by the Assistant Director for Adults Integrated Commissioning and Deputy Director for SLAM Lewisham and Addictions’ Directorate. The postholder will operate as a hybrid programme and commissioning lead, providing dedicated capacity to drive delivery, support decision-making, and strengthen financial and operational grip across key areas of the mental health programme. The postholder will support delivery of the All-Age Mental Health Alliance programme, coordinating a complex portfolio aligned with South East London and Lewisham priorities set by Local Care Partnerships and the Integrated Care System. They will contribute to reducing health and wellbeing inequalities across Lewisham through collaboration with Alliance partners while maintaining effective relationships between South London and Maudsley NHS Foundation Trust (SLaM), South East London Integrated Care Board (SEL ICB), and partner organisations. Key responsibilities include responding to Responsible Commissioner requests relating to Section 117 aftercare, leading complex care commissioning and pathway development, and reducing reliance on high-cost placements. The postholder will oversee mental health budgets, support cost containment, and address financial pressures. The role covers commissioning, procurement, contract management, and performance oversight, working with partners to develop and deliver effective services. The postholder will provide analytical insight and commissioning advice to senior leaders and partnership forums, ensuring decisions are informed by data, evidence, and financial considerations. A key aspect of the role is reviewing and analysing SLaM data to support evidence-based decision-making and delivery of Alliance priorities. The postholder will also lead workstreams supporting integration, transformation, and development. SLaM's mission encompasses care and treatment, scientific research, and training. Our dedicated staff of around 5,000 serves a local population of 1.1 million across several boroughs. With over 230 services, including inpatient wards and community services, we annually support about 5,300 inpatients and treat over 45,000 community patients Key partners include: SEL Integrated Care Board (ICB) , Lewisham Local Care Partnership (Lewisham Health and Care Partners), South London and Maudsley NHS Foundation Trust, Lewisham and Greenwich Trust Community & Acute Services, Healthwatch, Lewisham Council, Primary Care and Voluntary & Community Sector. Key partners include: SEL ICB, Lewisham Local Care Partnership, Lewisham Council, Healthwatch, Primary Care and the voluntary sector. Communications and Working Relationships ·South London and Maudsley (SLaM) Director and Deputy Director – Community ·Lewisham Adult Integrated Commissioning Division ·SEL ICB staff particularly staff in the SEL ICB wide planning team, System Intelligence, Business Support and Governance, Engagement and Commissioners (Joint borough based, Community and Acute) ·Clinical and managerial team members Lewisham Directorate ·Local Voluntary and Community Groups ·Public Health ·Adult Social Care, Lewisham Council ·Clinical and Service Directors ·Medical Consultant Leads ·Finance colleagues ·Service Users and Carers Responsibilities The post holder will demonstrate a methodical and structured approach along with extensive project management skills and the ability to manage all aspects of the full project lifecycle: ·Leading on the development of papers for the All-Age Mental Health Alliance and provide planning and commissioning subject matter expertise to the All-age Mental Health Alliance Development and Delivery programme in conjunction with the Assistant Director of Adult Integrated Commissioning – Adult Mental Health & Wellbeing ·Developing and overseeing clear delivery plans and timelines for core programmes of work, ensuring change happens as planned and driving forward meaningful co-design and co-production with service users, carers and communities as part of Mental Health Alliance development and delivery plan in line with the NHS 10 Year Plan. ·Enable delivery within our Integrated Care Partnership and Integrated Care Systems, supporting development at neighbourhood, place and system level. ·Lead and coordinate delivery of priority workstreams within the Mental Health Alliance, ensuring alignment with system priorities, including development of agenda, papers and minutes as required ·To work effectively with colleagues in SLaM and the Lewisham Adult Integrated Commissioning Team, elected members, clinical and professional leads, ICS and wider council. · Support consistent application of Responsible Commissioner guidance and local policy· Develop and implement alternative commissioning solutions (e.g. step-down, rehabilitation, and community-based provision). ·Take a lead role in working with other agencies to identify areas of joint work and service development priorities which would benefit all-age MH Alliance collaboration. ·Take a lead role in ensuring that health funded placements are being overseen and are delivering on care plans and supporting discharge planning and coordination as agreed at joint funding panel, including through co-ordinating quarterly review meetings ·Ensure that changes to ways of working are undertaken with identified stakeholders within the context of the place-based health and social care economy. ·To work with our All-age Mental Health Alliance partners to establish agreed system intentions, service specifications and performance management frameworks that will effectively ensure that objectives are met and sustained by our delivery partners ·To support the management and assurance of Adult Mental Health contracts and provision on behalf of the Mental Health Alliance partners irrespective of funding/commissioning responsibility, strengthening contract and performance management approaches to ensure delivery of positive outcomes and value for money ·To ensure that all key service developments and/or procurements are aligned with the New Provider Selection regime or the financial regulations of the relevant funding/commissioning authority ·Contribute to the development of a culture of service improvement. · Produce clear, evidence-based options and recommendations for senior leaders and partnership forums · Support development of a more proactive, data-driven approach to managing demand and resources, including leading on analysis of internally held data through South London and Maudsley NHS Foundation Trust ·Use local, regional and national guidance and policy to support decision making. ·Identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary. ·Utilise planning skills to ensure that there is a robust approach to the delivery of the programme and associated projects. ·To undertake any other tasks that may be reasonably required as commensurate with the grade of the post. Staff Management and leadership ·This role will sit under ICB Governance whilst working alongside Lewisham SLaM Directorate, All-age Mental Health Alliance and Lewisham Health and Care Partners and key collaborative organisations as required. ·There is an expectation that the candidate will work flexibly across organisational boundaries within Lewisham to enhance collaborative working with system colleagues. ·The postholder will have leadership responsibilities aligned to the programme and may have line management responsibility for staff within the programme team. · The role may be required to provide line management for one or more staff within the programme team (where applicable), including supervision, performance management, and development support · Contribute to a positive team culture, supporting staff to work effectively across organisational boundaries · Support the development of capability across the wider team, including commissioning and analytical skills This advert closes on Thursday 24 Sep 2026
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Band 6 Assistant Service Manager | Royal Free London NHS Foundation Trust
Royal Free London NHS Foundation Trust - London
£45,953 - £54,254 per annum inclusive of HCAS
PermanentFull time
An exciting opportunity has arisen for an experienced and motivated Assistant Service Manager to join Women's and Neonatal Services at North Middlesex University Hospital. This role provides an opportunity to work at the heart of a busy and continually evolving service supporting Obstetrics, Maternity and Neonatal care. The post holder will work closely with the Service Manager, Clinical Leads, Matrons and multidisciplinary teams to support the delivery of high-quality services for women, babies and their families. The successful candidate will play a key role in supporting service performance, patient access, workforce management and the effective delivery of administrative and operational functions across the department. They will be expected to demonstrate strong leadership skills, sound judgement and a proactive approach to problem-solving, whilst building positive working relationships with a wide range of stakeholders. This position is suited to an experienced NHS manager who enjoys working in a fast-paced environment and is comfortable balancing day-to-day service demands with the need to support longer-term service objectives. The ability to remain organised, resilient and adaptable, whilst maintaining a focus on patient experience and service quality, is essential. The post holder will work closely with the Service Manager and Clinical Leads and will be responsible for supporting the operational management and delivery of Women's and Neonatal Services, including Obstetrics, Maternity and Neonatal services at North Middlesex University Hospital. The role will deputise for the Service Manager as required and provide day-to-day leadership to administrative and operational teams to ensure the delivery of safe, effective and patient-centred services. The post holder will be expected to exercise initiative, prioritise conflicting work demands and communicate effectively with multidisciplinary teams, internal and external stakeholders to ensure the continued delivery of high-quality care and an excellent patient experience. This requires the ability to achieve objectives through influence, collaboration and effective stakeholder management. The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link https://www.royalfreelondonjobs.co.uk/ Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. This advert closes on Monday 5 Oct 2026
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Category Manager - Commercial Delivery Team | Guy's and St Thomas' NHS Foundation Trust
Guys and St Thomas NHS Foundation Trust - London
£66,274 - £73,496 p.a inc HCA
PermanentFull time
Would you like to join an ambitious procurement collaborative organisation to support with the development and implementation of ambitious strategies in the Commercial Delivery team? The role will require an ability to work alongside both senior external clinical and operational teams as well as senior level stakeholders on a regional and national basis to drive innovation and collaboration, primarily in the Digital space. Along with senior procurement experience that includes Digital Health/ Technology or other complex spend category, you will be able to demonstrate experience in stakeholder management and category management. Experience of contract negotiation, contract management and supplier engagement experience along with a record of supporting the achievement of value for money will be advantageous. To support the Senior Category Manager and the team in the delivery of cost and efficiency savings across a large portfolio of procurement projects, contributing significantly to the delivery of allocated projects within key timelines. To ensure contract compliance across the NHS LPP, pursuing procurement excellence through the implementation of efficient and effective procurement projects. Meeting customer requirements by demonstrating best value for money, through compliance with category priorities and contracts, and by actively managing the marketplace through development of key strategies for supplier and contract management. Working with the Senior Category Manager and the team in developing networks and providing input into appropriate NHS LPP projects. Liaising with colleagues at all levels to ensure compliance in the use of agreed standardised and compliant products and services. NHS LPP, hosted by Guy’s and St Thomas’ NHS Foundation Trust, offers: • A collaborative, inclusive, and supportive working environment • Outstanding professional and leadership development opportunities • Flexible working arrangements to promote work-life balance • The opportunity to make a tangible impact across the NHS and the communities we serve • NHS LPP are proud to have accreditations : Investors in People & Disability Awareness • Proactively engage, build and maintain collaborative working relationships with NHS Trusts • Provide specialist commercial advice and support, to local, regional and national NHS procurement and contract management initiatives • Support a portfolio of procurement and contract management projects, in support of NHS organisations around the country, ensuring initiatives are developed to deliver value for money • Support in ensuring all procurement and contract management activities operate in full accordance with the relevant legislation • Support the developing, implementing, monitoring and reviewing of procurement strategies for allocated categories, through detailed demand/ market analysis, to ensure continual improvement and innovation in service • Require an awareness and implementation of national procurement initiatives undertaken by Department of Health and Social Care, NHS England, NHS Supply Chain/ SCCL, cross Government Agencies and Crown Commercial Service • Support in the undertaking of proactive identification and management of risk throughout the procurement process This advert closes on Sunday 18 Oct 2026
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Band 7 Complaints and PALS Manager | Royal Free London NHS Foundation Trust
Royal Free London NHS Foundation Trust - London
£55,524 - £62,652 Per annum inclusive of HCAS
ContractFull time
The post holder is expected to support the Divisional Triumvirate to manage PALS and complaints for the health unit independently and professionally, ensuring that issues raised by complainants are fully addressed and support staff involved in, or contributing to, the investigation of complaints. The post holder will be required to be able to exercise significant autonomy and discretion in managing complaints within time frames set out in the RFL Complaints Framework. Draft complaint responses and undertake quality assurance of draft complaint response letters prior to executive sign-off and produce regular reports on the health unit’s performance with regards to complaints. 1. MAIN RESPONSIBILITIES 1.1 Work as part of a team to provide a complaints case management service to patients, the public and staff. 1.2 Deputise for the Health Unit Patient Experience Lead when required. 1.3 Responsibility for managing the Complaints and PALs Facilitators and Patient Experience Administrators, ensuring that all PALs contacts are investigated and responded to within the timeframes. 1.4 Manage the process to ensure the Divisional Triumvirate is supported to have PALs and complaints fully investigated and responses are appropriate to the needs of the patient and severity of the complaint in line with the new RFL complaints framework, Being Open and Duty of Candour 1.5 Support the clinical leadership to the investigations and draft responses for complaints received for the Royal Free Hospital’s corporate services. 1.6 Prepare professional and clinically accurate responses for the Chief Executive Officer and Director of Nursing’s signature. The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link https://www.royalfreelondonjobs.co.uk/ Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. This advert closes on Friday 23 Oct 2026
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Team Manager | South West London and St George's Mental Health NHS Trust
South West London and St Georges Mental Health Trust - London
£58,133 - £65,261 per annum inclusive of inner London of HCAS
PermanentFull time
We have an exciting opportunity for an experienced and motivated Team Manager to lead the South East Wandsworth Integrated Recovery Hub (IRH). This is a key leadership role within our Community Mental Health Service, providing operational and clinical oversight to a multidisciplinary team delivering high-quality, recovery-focused care to adults with complex and enduring mental health needs. As Team Manager, you will work closely with the Clinical Service Lead, Clinical Manager, fellow Team Managers, Psychology and Medical colleagues, as well as partner organisations across health and social care. You will play a pivotal role in ensuring the delivery of safe, effective and person-centred care while supporting the continued transformation of community mental health services. This is an excellent opportunity for a dynamic leader who is passionate about improving outcomes for service users, developing staff, and driving innovation within a busy and rewarding service. The successful candidate will be an experienced mental health professional with proven leadership and management skills, committed to delivering high-quality community mental health care and supporting service improvement. Key responsibilities include: • Providing operational leadership and day-to-day management of the South East Wandsworth Integrated Recovery Hub. • Leading, supporting and developing a multidisciplinary workforce to deliver evidence-based, recovery-focused interventions. • Ensuring effective staff supervision, appraisal, performance management and workforce planning. • Driving quality improvement initiatives and supporting the ongoing transformation of community mental health services. • Maintaining high standards of clinical governance, risk management and safeguarding practice. • Monitoring service performance, data quality and key performance indicators to ensure delivery of national and local targets. Unless expressly stated in the job advert the role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK. We are Proud to Belong at South West London and St George’s Mental Health NHS Trust. We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’. This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027. We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do. We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive. Come and join our inclusive teams and help our patients on their recovery journey. To be responsible for the smooth and effective operational management and co-ordination of the Community Rehabilitation Team. To lead on all team rehabilitation areas including step downs, supporting discharge, enabling least restrictive practice, promoting recovery and positive engagement with the wider community including the voluntary sector. To support and work closely with the South London Partnership Complex Care Programme enabling step downs, improving pathway and interface issues and always promoting recovery. To work in close partnership with the multi-disciplinary team to actively promoting team working. To have regular co-ordination meetings with the team to ensure that the separate elements of team accountabilities are fully addressed including Zoning meetings to ensure those service users with high needs and risk receive the appropriate level of intervention and support. To hold full managerial responsibility for all individual CMHT staff members (excluding the doctors) ensuring the various disciplines work within an agreed operational policy and providing support and consultation in the process. To work closely with the Consultant Psychiatrist, to ensure that all medically qualified members of the team adhere to operational policies and fully engage in the multi-disciplinary process. To manage and supervise administrative and secretarial staff in the team. To ensure that all performance information identified as necessary is collected according to the timescale required. To ensure systems are in place to manage intake, allocation, caseloads and clinical review in the team. Use of Artificial Intelligence (AI) in job applications If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form. Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure. Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role. Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience. This advert closes on Wednesday 21 Oct 2026
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Contract Manager, CCP (SWL Phase 3a) | South London and Maudsley NHS Foundation Trust
South London and Maudsley NHS Foundation Trust - London
£58,133 - £65,261 Per Annum inclusive of HCAS
ContractFull time
An exciting opportunity has arisen to join the South London Partnership (SLP) Commissioning & Contracts Team as a Contracts Manager. This role is ideal for an experienced NHS commissioning or contract management professional who enjoys working across organisational boundaries to improve services and patient outcomes. You will be responsible for managing a portfolio of complex NHS contracts, developing strong relationships with commissioners, providers and operational teams, and ensuring contractual, financial and quality requirements are achieved. Working across specialised mental health services, you will play a key role in supporting service transformation, performance management and contract delivery while ensuring compliance with NHS Standard Contract requirements and national policy. We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. For this role, we offer career pathways to Commissioning & Contracts. In addition, we offer ongoing training and development in Commissioning & Contracts. As Contracts Manager, you will lead the day-to-day management of a portfolio of commissioning and provider contracts across the South London Partnership. Key responsibilities include: • Managing the full contract lifecycle, including development, mobilisation, variations and annual negotiations. • Leading contract monitoring meetings and working with providers and commissioners to improve performance. • Monitoring quality, activity, finance and KPIs, ensuring contractual obligations are met. • Building effective relationships with internal and external stakeholders. • Providing contractual advice and identifying financial, contractual and operational risks. • Supporting procurement, commissioning, service redesign and mobilisation projects. • Preparing reports and briefings for senior managers and governance groups. • Maintaining accurate contract records and supporting continuous improvement. You will need strong analytical, negotiation, communication and relationship management skills, with the ability to manage competing priorities in a fast-paced NHS environment. TheSouth London Partnership (SLP) Commissioning & Contracts Teamis responsible for commissioning, contract management and assurance across theProvider Collaborative Programmeand theComplex Care Programme, overseeing some of the most specialised mental health services in the NHS. Working closely with NHS England, Integrated Care Boards, Provider Collaboratives, NHS Trusts and independent providers, we help ensure services are safe, effective, high quality and deliver the best possible outcomes for patients. This is an exciting opportunity to join a high-performing, supportive team where no two days are the same. We operate in afast-paced, dynamic environment, managing complex contracts, supporting service transformation and responding to evolving NHS priorities. The role offers plenty of challenge, requiring strong relationship management, sound judgement and the ability to manage competing priorities. We are proud of our strong team spirit and collaborative culture. We support one another, share knowledge and celebrate success, creating an environment where everyone is encouraged to develop professionally and contribute new ideas. The role is based atLewisham Town Hall, with excellent transport links and opportunities for flexible and hybrid working where service needs allow. The Contracts Manager will be responsible for leading the operational management of a portfolio of NHS commissioning and provider contracts, ensuring services are delivered in accordance with contractual requirements, agreed quality standards and financial plans. Key responsibilities include: • Managing NHS Standard Contracts and contract variations. • Leading contract performance, quality and finance review meetings. • Monitoring activity, KPIs, quality indicators and contractual compliance. • Supporting contract negotiations and annual contract planning. • Preparing reports for senior management, commissioners and governance groups. • Working closely with operational, finance, quality and clinical teams to resolve contractual issues. • Supporting procurement, mobilisation and implementation of new services. • Developing and maintaining contract registers and governance documentation. • Identifying, escalating and mitigating contractual and operational risks. • Building effective relationships with commissioners, providers and partner organisations. • Supporting service transformation, continuous improvement and business planning initiatives. • Ensuring compliance with NHS policies, legislation, information governance and contractual requirements. The successful candidate will demonstrate excellent organisational, analytical and interpersonal skills, together with experience of NHS commissioning, contract management, performance reporting and stakeholder engagement. They will be able to manage competing priorities, negotiate effectively and work confidently across organisational boundaries to deliver high-quality outcomes for patients and commissioners. This version is written in a modern NHS Jobs/TRAC style and is designed to attract experienced Band 7 commissioning and contracts professionals while remaining consistent with the underlying job description. This advert closes on Sunday 11 Oct 2026
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Private Patients - Assistant Service Manager | St George's University Hospitals NHS Foundation Trust
st georges nhs trust - Tooting
£38,488 - £46,852 per annum
ContractFull time
The post-holder will provide efficient and effective administrative support to Private (and where necessary Overseas) patients and is responsible for managing and delivering high-quality services within the Trust, ensuring a seamless and professional experience throughout their care journey. The department coordinates bookings, billing, and administrative processes, supporting consultants and clinical teams to optimise private patient activity. It ensures compliance with relevant legislation, Trust policies, and financial governance while safeguarding the integrity of NHS resources. The team also works collaboratively across departments to enhance service efficiency, patient satisfaction, and income generation for the organisation. · Support the delivery of high-quality, patient-centred administrative and customer services across Private inpatients, outpatients and diagnostics. · Ensure that administrative processes support efficient, responsive and coordinated patient pathways. · Monitor service performance, patient feedback and complaints, and support the implementation of actions and improvements as required. · Work collaboratively with clinical and operational colleagues to support effective service delivery and patient experience. · To ensure that all consultants undertaking Private Practice at St Georges, and their private secretaries are aware of procedure for managing these patients · To ensure pre-authorisation of entitlement to treatment, patient registration, liaison with admitting consultants and invoicing of purchasers. **Please refer to the Job description for further details on the main duties of the role** St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process. **Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification** Qualifications and Training Essential: • Educated to A- level, and evidence of further work-based training • At least 2 years’ experience of working in customer care/ health service environment Experience Essential: • Demonstrable experience of working in the private healthcare sector or NHS Private Patients Team. • Demonstrable experience of successful communication and pre-authorisation of procedures with Private Medical Insurance companies. • Demonstrable experience of working in a supervisory role. • Experience of working across inpatient, outpatient and diagnostic services. • Experience of working with clinical teams and senior stakeholders. Desirable: • Excellent understanding of the DOH regulations • Experience of monitoring service performance and activity. Skills Essential: • Flexible and adaptable to a wide range of duties. • Highly organised with a logical and analytical approach to problem-solving. • Ability to deal with patient complaints and complex service issues appropriately • Strong stakeholder management and communication skills across clinical and non-clinical teams • Understanding of financial capture, billing readiness and private patient processes. • Good literacy and numeracy skills Knowledge Essential: • Knowledge of Medical Terminology • Excellent understanding of data quality, information governance, confidentiality and GDPR requirements. • Excellent demonstratable knowledge of Ethics and operational pressures of Private patient processes, legal frameworks and requirements in line with Trust policies and Standard Financial Instructions (SFIs). Desirable: • Knowledge or Cerner/Iclip system, EPR, SBS - Oracle, Apex Soliton Radiology Systems. • Knowledge of key responsibilities and requirements Private patient teams have to adhere to in relation to Clinical Coding And Schedule Development (CCSD) and the Private Healthcare Information Network (PHIN). • Excellent knowledge of the rules relating to the Department of Health Document entitled – “The Effective Commissioner-Who Pays” and the current guidelines on management of overseas visitors. • An excellent working knowledge of the NHS Complaints Procedure Other Essential: • Ability to develop good working relationships across the Trust and within the team. • Excellent verbal numerical, written and communication skills. • Able to deal with contentious and difficult situations calmly and sympathetically. • Resilient and confident when managing change, challenge and escalation. • Ability to prioritise workload effectively This advert closes on Friday 25 Sep 2026
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Clinical Manager (Kingston) | South West London and St George's Mental Health NHS Trust
South West London and St Georges Mental Health Trust - London
£75,328 - £86,114 per annum inclusive of inner London HCAS
ContractFull time
A unique opportunity has arisen for Clinical Manager in Kingston Community Services to cover maternity leave. The Clinical Manager is one of the Borough Leadership quartet and as such, works closely with the Clinical Service lead, Borough Associate Clinical Director and lead for Psychology and Psychotherapy, to ensure delivery of high quality, safe and effective services that provide positive experience outcomes for service users, carers and staff. The post holder will take a lead role in partnering borough stakeholders within the wider health and social care environment. The successful candidate will ideally have experience of working within the community mental health setting with strong people skills and change management experience. Interviews are expected to take place on 4 September, 2025. The post holder is expected to clinically and operationally lead and manage the delivery of high-quality services in a defined area, within available resources and in line with the Trusts governance framework. To ensure the quality of clinical care within their defined areas At all times to role model effectiveness working with colleagues, holding self and colleagues to account appropriately and demonstrating personal commitment to the delivery of high-quality services. To be accessible in order to lead and promote quality and to empower and enable staff/teams to develop and maintain their skills and competencies in order to retain a sustainable workforce. To promote evidence-based practice, including Identify risks and take corrective action in line with the trusts integrated governance framework, including responding to Serious Incidents (SIs), Incidents, complaints and communications, ensuring timely and thorough investigation, disseminating recommendation and monitoring that actions are fully implemented. To take a key role, by actively contributing, in the planning and delivery of the business objectives, service plans and change projects, ensuring customer focus, consistency, quality, and cost effectiveness. Contribute to external groups and specific projects and work streams as required within the local health and social care community. We are Proud to Belong at South West London and St George’s Mental Health NHS Trust. We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’. This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027. We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do. We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive. Come and join our inclusive teams and help our patients on their recovery journey. Unless expressly stated in the job advert the role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK. Corporate Achieve a defined set of health and social care performance targets, in accordance with contractual requirements and the performance framework for NHSI, the Care Quality Commission, and other relevant statutory and professional bodies. In conjunction with the Nursing Directorate, the post holder will advise Senior Managers and Clinical Directors on professional and practice issues. Under the direction of the Nursing Directorate, the post holder will lead on the provision of professional advice to colleagues at all levels across the Trust in relation to specific clinical matters and practice Promote, through personal actions, support for the Trust’s key policies on Equality and Diversity, and use of the recovery-orientated approach for people with mental health needs. Service Improvement Be responsible for assisting in the development of services to ensure that needs are assessed, standards of quality and performance are set, implemented, monitored and evaluated for all parts of the service. Accountable for implementation and leading on service development actions that arise in this context, taking account of the needs of the relevant local communities, striving at all times to promote personalised care, wellbeing, safety and social inclusion and to ensure that service users and carers are actively included in the development of services. Staff Leadership and Management Be responsible for a workforce of multi-disciplinary clinical and non-clinical staff and in doing so role model and provide effective leadership and management to all staff and promote an effective team ethos. Promote high-performance standards both individually and as a team in the achievement of the Trust’s objectives and priorities. Use of Artificial Intelligence (AI) in job applications If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form. Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure. Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role. Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience. This advert closes on Sunday 13 Sep 2026
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Clinical Manager (Kingston) | South West London and St George's Mental Health NHS Trust
South West London and St Georges Mental Health Trust - London
£75,328 - £86,114 per annum inclusive of inner London HCAS
ContractFull time
A unique opportunity has arisen for Clinical Manager in Kingston Community Services to cover maternity leave. The Clinical Manager is one of the Borough Leadership quartet and as such, works closely with the Clinical Service lead, Borough Associate Clinical Director and lead for Psychology and Psychotherapy, to ensure delivery of high quality, safe and effective services that provide positive experience outcomes for service users, carers and staff. The post holder will take a lead role in partnering borough stakeholders within the wider health and social care environment. The successful candidate will ideally have experience of working within the community mental health setting with strong people skills and change management experience. Interviews are expected to take place in October. The post holder is expected to clinically and operationally lead and manage the delivery of high-quality services in a defined area, within available resources and in line with the Trusts governance framework. To ensure the quality of clinical care within their defined areas At all times to role model effectiveness working with colleagues, holding self and colleagues to account appropriately and demonstrating personal commitment to the delivery of high-quality services. To be accessible in order to lead and promote quality and to empower and enable staff/teams to develop and maintain their skills and competencies in order to retain a sustainable workforce. To promote evidence-based practice, including Identify risks and take corrective action in line with the trusts integrated governance framework, including responding to Serious Incidents (SIs), Incidents, complaints and communications, ensuring timely and thorough investigation, disseminating recommendation and monitoring that actions are fully implemented. To take a key role, by actively contributing, in the planning and delivery of the business objectives, service plans and change projects, ensuring customer focus, consistency, quality, and cost effectiveness. Contribute to external groups and specific projects and work streams as required within the local health and social care community. We are Proud to Belong at South West London and St George’s Mental Health NHS Trust. We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’. This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027. We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do. We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive. Come and join our inclusive teams and help our patients on their recovery journey. Unless expressly stated in the job advert the role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK. Corporate Achieve a defined set of health and social care performance targets, in accordance with contractual requirements and the performance framework for NHSI, the Care Quality Commission, and other relevant statutory and professional bodies. In conjunction with the Nursing Directorate, the post holder will advise Senior Managers and Clinical Directors on professional and practice issues. Under the direction of the Nursing Directorate, the post holder will lead on the provision of professional advice to colleagues at all levels across the Trust in relation to specific clinical matters and practice Promote, through personal actions, support for the Trust’s key policies on Equality and Diversity, and use of the recovery-orientated approach for people with mental health needs. Service Improvement Be responsible for assisting in the development of services to ensure that needs are assessed, standards of quality and performance are set, implemented, monitored and evaluated for all parts of the service. Accountable for implementation and leading on service development actions that arise in this context, taking account of the needs of the relevant local communities, striving at all times to promote personalised care, wellbeing, safety and social inclusion and to ensure that service users and carers are actively included in the development of services. Staff Leadership and Management Be responsible for a workforce of multi-disciplinary clinical and non-clinical staff and in doing so role model and provide effective leadership and management to all staff and promote an effective team ethos. Promote high-performance standards both individually and as a team in the achievement of the Trust’s objectives and priorities. Use of Artificial Intelligence (AI) in job applications If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form. Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure. Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role. Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience. This advert closes on Monday 5 Oct 2026
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Team Manager (Perinatal) | South West London and St George's Mental Health NHS Trust
South West London and St Georges Mental Health Trust - London
£58,133 - £65,261 per annum inclusive of inner London of HCAS
PermanentFull time
We are looking for a dynamic and highly motivated individual to join the SWLSTG Perinatal Service as a Team Manager. This is an exciting 9-month secondment opportunity for an experienced Nurse or Allied Health Professional with strong leadership skills, a commitment to high-quality care, and a passion for improving outcomes for women, babies and families during the perinatal period. SWLSTG Perinatal Mental Health Service serves the London boroughs of Wandsworth, Merton, Sutton, Kingston and Richmond. It consists of a multidisciplinary team of clinicians with specialist training and expertise, working in the community to address the complex mental health needs of women in the perinatal period. The multidisciplinary team includes Clinical Service Lead, Team Managers, Lead Consultant, Consultant Psychiatrists, Consultant Clinical Psychologist, Psychologists and Psychotherapist, Specialist Nurses, Nursery Nurses, Social Worker, Occupational Therapist, Peer Support Workers, a Specialist Mental Health Midwife and administrative staff. Career progression pathways and development opportunities: We are committed to getting the very best out of our staff and supporting them in their career aspirations. You will be supported to develop your skills and build experience through a range of professional development opportunities. The post holder will provide operational and clinical leadership to the community perinatal team, supporting the delivery of safe, compassionate and evidence-based care in line with Trust policies, professional standards and national perinatal mental health guidance. Working as one of two Team Managers and with the support of a dedicated Perinatal Clinical Service Lead, Lead Psychologist and Lead Consultant, they will support a multidisciplinary team, ensuring effective supervision, appraisal, governance, performance oversight and service development. The successful candidate will bring excellent clinical knowledge of mental health, sound decision-making skills, and experience of working collaboratively with partner agencies, including maternity services, health visiting, social care, community mental health teams and voluntary sector organisations. This role offers a valuable opportunity to contribute to the ongoing development of specialist perinatal mental health services, strengthen multidisciplinary working, and support positive outcomes at a critical stage in the lives of women, babies and families. We are Proud to Belong at South West London and St George’s Mental Health NHS Trust. We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’. This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027. We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do. We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive. Come and join our inclusive teams and help our patients on their recovery journey. Unless expressly stated in the job advert the role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK. To provide effective day-to-day management of Perinatal Mental Health Team in accordance with the Operational Policy. To ensure the day-to-day management of the team, achievement of performance standards and regular provision of performance information. The Team Manager has an internal role in coordinating the functioning of the team and an external role in maintaining contact with service users, carers and other agencies, and representing the team externally To provide effective professional supervision to some qualified members of the team and management supervision to other members of the team. To manage and develop a responsive community mental health service to meet the needs of the local population. To manage services against agreed health and local authority targets and outcomes framework. To manage and develop staff through the Knowledge & Skills Framework or equivalent appraisal process. To enable other staff to reflect on their own values, priorities, interests and effectiveness through the provision of professional and clinical supervision in accordance with the Trust procedure. To ensure effective budget management of staffing, commissioning and where appropriate, individualised budgets. The post holder will work with staff to develop clinical expertise and high standards of practice. Use of Artificial Intelligence (AI) in job applications If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form. Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure. Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role. Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience. This advert closes on Wednesday 21 Oct 2026
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