Operational Lead - 0-19 Service Waltham Forest
NHS Jobs - London
from £63,883 a year
ContractFull time
To create a culture in which innovative ideas can flourish and provide vision and inspiration to enable staff to deliver support effectively. To identify and participate in the tendering for new business opportunities. To ensure effective performance management and professional and clinical leadership of the workforce To ensure services are cost effective and delivered within budget. To deliver robust financial management in line with Directorate and organisation targets, including Cost Improvement Programmes. To ensure services meet care quality and performance management standards and are compliant with all regulatory requirements and standards. To represent the Service and Trust at external meetings with stakeholders when required To ensure the safeguarding agenda is firmly embedded in service delivery at all levels. To participate in the evaluation of the services provided to children and young people in the Integrated Care Teams and actively promote service development including undertaking relevant audit and research. To always act as a positive role model and advocate both for individual staff and the THGPCG. To ensure that services are continually monitored, reviewed, and adapted to meet changing service user need and identified commissioning requirements. To ensure the delivery of clinical and care quality standards and objectives To be responsible for implementing service changes when required, ensuring effective implementation with measurable outcomes, and agreed timescales. To ensure that systems are in place to monitor stakeholders views of services and ensure that service users, carers, relevant community organisations and other key stakeholders are involved in and influence key decisions on service development and continuous improvement. To ensure that the service area contributes fully to the development of the business plan for the Directorate and assists in the setting of strategic objectives for the Service. To ensure the service area is kept up to date with legislative and policy changes and developments. Contribute to the establishment of new services that meet national and local requirements. To facilitate the development of clinical guidelines, protocols, and patient-related policies in partnership with clinicians and other managers within the organisation to promote safe and effective patient care. To support the Head of Service, Clinical Director ad Director of Operations in the strategic planning of the services, identifying new business opportunities, writing business plans and service specifications as appropriate To support the Head of Service, Clinical Director ad Director of Operations and other senior managers in the development of strategy for children and young people within the organisation. To deliver service improvement through the continuous development of integrated multi-disciplinary team working and care pathways. To participate in local and national clinical networks to promote evidence based clinical developments which improve patient care. To assume responsibility for further delegated areas of lead responsibility across childrens services as required by the Assistant Director or Integrated Care Director To ensure the operational running of services through effective deployment of all resources, providing a framework for achieving best outcomes and objectives. This will include the development of protocols, local policies and procedures, liaison networks and managerial structures. To act as an authorised signatory for budgets within agreed limits. To manage a budget within the scheme of delegation and to the agreed accounting standards and procedures. Effectively manage the delegated budgets within area of responsibility, assisting in the delivery of annual cost reduction/improvement plans identifying improved efficiencies communicating these to all managers as required. To ensure that issues of equality and diversity are fully considered in service provision. To ensure that buildings and sites are maintained to agreed standards and meet Health and Safety requirements. To implement the Organisations information / data procedures and participate in the collection and reporting of statistical information. To establish systems and practices within the service that deliver against key performance indicators and targets. To ensure clinical services have robust risk management arrangements in line with organisational policy. To develop a well-functioning service which develops credibility as a service provider. To actively promote strong and effective leadership within a care quality structure that is built on the principles of open engagement, appreciative enquiry, and learning. To develop and implement a leadership structure that safely devolves decision making close to the point of care delivery. To ensure that effective performance management structures are in place and that all staff have structured supervision and an annual appraisal with personal development plan. To ensure staff are compliant with their statutory and mandatory training and are provided with learning and development opportunities appropriate to their needs, within financial constraints.
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Operational Lead - Pembridge Specialist Palliative Care Service
NHS Jobs - London
£66,274 to £73,496 a year
PermanentFull time
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
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Switchboard Operator | Imperial College Healthcare NHS Trust
IMPERIAL COLLEGE HEALTHCARE NHS TRUST - London
£31,554 - £33,270 pa inclusive
PermanentFull time
An opportunity has arisen to join the Switchboard Team at Imperial College Healthcare NHS Trust which is part of the Patient Service Centre. Ideal candidates should be well-organised and hardworking, with excellent communication and administrative skills. Ideally they should have at least 1 year NHS Call Centre/ Switchboard experience. The Switchboard Service based at Charing Cross Hospital is one of the nerve centres of healthcare provision in West London. It serves Imperial College Healthcare NHS Trust and Chelsea and Westminster NHS Foundation Trust. It handles on average 4000 calls per day and is a busy and exciting environment in this central location. The successful candidate will be able to demonstrate excellent communication, prioritisation and initiative skills, along with attention to detail. The ability to work under pressure is a must. Please note that if sufficient applications are received, this advert will be closed earlier than the stated date. Interested candidates are therefore encouraged to apply as soon as possible If you wish to have an informal conversation with reference these posts or to visit the department, this can be arranged by Nagib Ali – Service Manager on 0203 311 8695. • Provide of an efficient and friendly operator service within the department, ensuring that all patients are dealt with in a timely, respectful and efficient manner. • Answer telephone calls promptly in line with the Trust’s telephone standards. • Provide non-clinical advice and information to patients to enhance their experience within the service. • Communicate clearly, over the telephone, with members of the public where there may be barriers to understanding. • Competently operate the pc based Liberty Agent Operator Work Station and any other supplied telecommunications equipment making full use of all its facilities to provide a standard and consistent level of service in an efficient and cost-effective manner. • Competently operate current paging systems (Multitone Access 3000) (both normal & emergency). Make any necessary adjustments as required by the system or its users using the pc based system or the operator interface to ensure a fast, effective and robust service is maintained at all times. At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Environmental sustainability Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan. The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. This advert closes on Thursday 24 Sep 2026
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Operational Lead - Pembridge Specialist Palliative Care Service
Central London Community Healthcare NHS Trust - London
£66,274 - £73,496 per annum, inclusive of HCAS
PermanentFull time
A Vacancy at Central London Community Healthcare NHS Trust. We are looking for anexperienced operational manager with a commitment to delivering high-quality, compassionate and equitable careto join the Pembridge Specialist Palliative Care Service in this substantive Band 8a role. This is an opportunity to play a key leadership role within a specialist service supporting patients, carers, families and bereaved people. As Operational Manager, you will provideeffective, accessible and consistent operational leadershipacross outpatient, day and wellbeing, psychological and social support, bereavement, administrative and support services. Working collaboratively with the Head of Clinical Services, consultants and professional leads, you will help ensure services are safe, responsive, person-centred and equitable. You will also support the service to meet the requirements of the North West London community specialist palliative and end-of-life care service specification. We are looking for someone who can combine effective day-to-day operational management with a focus on service improvement, partnership working and the experience of patients, carers and staff. As Operational Manager, you will have responsibility for the day-to-day quality, performance, workforce, financial and risk management of designated services within Pembridge Specialist Palliative Care Service. Your key responsibilities will include: • Providing effective operational leadership across outpatient, day and wellbeing, psychological and social support, bereavement, administrative and support services. • Managing service activity, capacity and demand, including waiting times, access and performance. • Leading service development, redesign and quality-improvement initiatives to improve the quality, effectiveness and accessibility of services. • Managing delegated budgets and supporting effective workforce planning, recruitment, staff development and performance management. • Supporting effective clinical governance, including risk management, learning from incidents and responding appropriately to complaints and feedback from patients, carers and families. • Using performance information, outcome measures, audit and service evaluation to identify opportunities for continuous improvement. • Working collaboratively with clinical leaders, primary care, acute providers, local authorities, commissioners and voluntary-sector partners to support well-coordinated pathways of care. • Championing compassionate, inclusive and person-centred services that respond to the needs of patients, carers, families and bereaved people. We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care. Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment. This advert closes on Tuesday 13 Oct 2026
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F&B Team Leader - M&E Operations
Clermont Hotel Group - London
PermanentFull time
F&B Team Leader - M&E Operations The Clermont Charing Cross Contract: Full Time Payment: Hourly Salary: £14.40 per hour Refresh and recharge in the heart of London's Charing Cross in our 4 star luxury hotel. This grand railway hotel is just a stone's throw from Trafalgar Square and the Strand. Enjoy the buzz of London's busy city streets, world class shopping and entertainment before returning to the peaceful haven of The Clermont Charing Cross. What you’ll be doing Working in Food & Beverage can be fast-paced, but there’s nothing quite like the satisfaction of working with your people. As a Team Leader, you will be the heart of your department, guiding your team to provide a warm welcome, take orders, deliver food and drinks, and ensure everything is set up and cleared down efficiently. Your role extends beyond just management—you’ll help your team deliver extraordinary experiences for our guests, whether it's recommending the perfect dish, sharing local tips, or simply ensuring that every guest feels valued. You’re not just a team leader; you’re a key reason our guests return time and again. What you’ll bring Experience in a customer-facing role within Food & Beverage. A strong desire to deliver the highest levels of service and a commitment to continuous learning and progression. Ability to thrive in a public-facing role, engaging with guests and team members alike. A natural ability to connect with others and foster meaningful relationships. A relaxed and approachable demeanor that encourages positive interactions. Precision in your work, ensuring every aspect of the guest experience is perfect. A demonstrated desire to pursue a fulfilling career in hospitality. Ability to work effectively as part of a cohesive team in a dynamic, fast-paced environment. If you’re excited about creating extraordinary experiences and leading a team that truly cares, we’d love to hear from you. What you’ll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
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CCTV Operator - Average 42 hours per week
Vacancy Filler - London, West London
from £15.15 a year
PermanentFull time
The CCTV Controller will develop and lead operational excellence and best practice; optimising our service and value offering to customers to achieve performance targets. You will bring innovation and leadership and ensure a high-performance culture within your remit. This is an active and visible role requiring strong leadership competence in addition to entrepreneurial ability, customer interaction is significant and excellent relationship management skills are required. The CCTV Controller is responsible for aiding the Duty Security Manager in controlling the shift operational requirements in line with the customer and contractual expectations. The CCTV Controller plays an integral role in ensuring that consistently high standards of security, safety and customer care are always delivered. Information: Position: CCTV Operator Location: Ealing (W5 5JY) Pay Rate: £15.15 Per Hour Hours: 42 hours per week Shifts: 4 On 4 Off - Days Job Requirements: SIA CCTV Licence required. SIA Licence (DS or SG) required. Corporate CCTV security experience required. Excellent PC skills and Microsoft knowledge required. Experience of working in a demanding, high-pressure environment Excellent understanding of access control & CCTV systems Customer focused, with a strong knowledge of customer service skills. Demonstrate a strong aptitude for multi-tasking. Excellent written and verbal communication. Self-motivated and able to work on own initiative. Team player, who will support colleagues and provide ideas to improve service delivery. Ability to think and act quickly in emergency incidents or under pressure. Job Responsibilities: Deliver and encourage outstanding customer service delivery. Ensure that all security personnel always adhere to their duties and policies and procedures of the site, reporting any breach of these to the Duty Security Manager and the Security Manager To monitor the CCTV cameras within the Security Control Room Arrange for the collation of incident timelines and viewing of CCTV images in response to incident management, in line with the CCTV Code of Practice Prepare and maintain the Security Control Room equipment for operational use. Ensure the Security Control Room is kept tidy. To monitor, operate and report all Security Control Room technologies (intruder alarms, access control systems, BMS, fire alarm system, lift intercoms, lift monitoring stations) Signing in and out customers and monitor all contractor work permits as scheduled. To be conversant with all life safety systems and assist in responding to all emergencies promptly as illustrated in the Assignment Instructions Inspect equipment for failures and faults, reporting these in line with procedures. Maintain accurate daily electronic occurrence log records (via the CIS HUB) Maintain the asset management system, ensuring all assets are accounted for, all patrols are completed, and all compliance checks are completed. Reporting any discrepancies on the asset management system to your Duty Security Manager & Security Manager Monitoring site access control passes Monitoring weekly retail unit fire alarm tests and the Centre Fire panel test every Tuesday. Responsible for the administration of lost & found property. Book on all members of the security team correctly at the start of each shift Check SIA licences & CIS IDs of all oncoming team members Report any issues or incidents to the Duty Security Manager or Security Manager Respond to all incidents in line with policies and procedures. Ensure all incidents and issues are formally investigated and recorded. Assist the Duty Security Manager and Security Manager as per the needs of the site. Provide effective support during incidents and lead incident response in the Duty Security Manager’s absence . Maintain a high level of morale and discipline within the team, taking into consideration their welfare. Support the Security Officer’s on the floor and ensure that there are following all shift instructions and able to complement your role. To cover for the Duty Security Manager in any instance of absence Benefits: Health care plan (HSF) Perk Box (HSF) - discounts & offers from cinema tickets to days out Cycle to work scheme Tailored Site Uniform First class training allowing you to develop your skills A view for career development Long service & Employee Recognition awards And much more!! A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World’s Happiest Workplace in 2025. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs. Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
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Basic Track Awareness (BTA) Operative with Sentinel Card
CRL Contracts Ltd - W5 4TU
On-siteContractFull time
BTA Operative with sentinel Card required in Ealing. This is a position that requires (WS ICI) Work Safe ICI which enables you to work on London Underground via your Sentinel Card. You must also have a CSCS Card and a right to work code if applicable. This is based on 9 hour shifts. job will include fixing items along the trackside including key clamp. Please email a copy of your CV and a member of staff will get back to you at their earliest convenience due to the high level of candidates expected or alternatively TEXT OR WHATSAPP ONLY to 07946663097. CRL are an inclusive employer that supports equal opportunity and does not discriminate. We enhance a culture of inclusion and diversity and actively encourage applications from all backgrounds and communities.
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Southwark Cleaning Operative LBS-002 - Manual Labour
SOHL ASSOCIATES LIMITED - Southwark, Surrey
£100 to £110 a day
On-siteTemporaryPart time
Purpose of the Job To be responsible for ensuring the security, safety, and cleanliness in relation to the cleaning of designated streets and estates within Southwark. These will determined by the needs of the service. Principal Accountabilities To undertake cleaning duties specified below in the following areas of the Council’s estates and highways: Corridors, utility rooms, balconies and pedways, entrances and lobbies, refuse stores, lifts/stairs and landings, store rooms, external areas and other areas and accommodation that might exist. 2. Cleaning duties using appropriate equipment and materials, to include: Sweeping of hard floors and walkways, damp and wet mopping of hard floors and walkways. Sweeping of external areas e.g. pathways/pavement/channels and courtyards. Scrubbing of internal and external hard floors, walkways and other areas as might be directed. Wall wash, high cleaning of walls, associated furniture, fixtures, fittings and internal window cleaning. Collection and removal of bulk/bagged refuse from all areas on the estate. Emptying of external litterbins and rotation of paladin refuse stores. Litter picking/leaf clearing/snow clearing. Cleaning of major spillage, soilage and other deposits. 3. To attend training sessions organised by supervisory staff, to use new equipment after training and to carry out new methods or procedures as and when directed. 4. To follow all procedures relevant to maintaining the security of Council property as directed. 5. To clean, maintain and store all cleaning equipment and materials as directed and to report all defective equipment and materials to the Supervisor. 6. To note when cleaning materials and other supplies are required and to order or request that an order be placed for the necessary materials and supplies with the Supervisor. 7. To be responsible for the security of all cleaning equipment and materials under the employees control. 8. Carry out all duties with due regard to:
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22280 - Operational Support Grade - Advance Into Justice (London)
Ministry of Justice - London
On-siteContractFull time
**PLEASE NOTE** These positions are being offered on a Fixed Term Contract for a period of 2 years. Your location preference will be captured on the on-line application form and you will be able to select a maximum of three prison locations. As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services – everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. You will work shifts and nights to keep things running. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme Salary- £30,491 - £36,752 Inner London - £36,752, Outer London - £34,609, Other locations - £30,491 The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts Hours You will work an average of 37 hours per week and this will include working night shifts, evenings, weekends and Bank/Public holidays (these days are added to your holiday allowance) on a rolling shift pattern. The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website Responsibilities, activities and duties are likely to include: gate/portal duties: ensure the secure entry and exit of staff, visitors, vehicles; carry out searches of staff, prisoners, visitors, contractors and vehicles; issue and collect staff keys/radios control room: operate the establishment radio system and monitor CCTV ensuring all suspicious activities are reported visits: book visits; identify and process visitors on their arrival, escort them if required censors/correspondence: monitor/log mail and report any illicit or contraband items, maintaining the preservation of evidence night duties: ensure cell doors are locked/secure and all prisoners are safely accounted for reception: assist in supporting appropriate tasks in reception; photograph prisoners; collate documentation for the property process; search/x-ray incoming prisoner property and parcels; receive items for prisoners and check all seals are intact on property storage prisoner supervision: supervise prisoners as required; undertake prisoner clothing/property exchange and assist officers with free flow movement food delivery: food trolley delivery and collection, which may involve the use of an electric tug vehicle driving duties: transport prisoners and their escort to their destination in the cellular vehicle; collect mail from local sorting office phone calls: monitor the Personal Identification Number (PIN) system, maintaining the log of PIN Phone requests from prisoners; complete all relevant paperwork keeping an audit trail of conversations; check that legal numbers are registered solicitors procedures and protocol: understand and conform to national and local policies, responding appropriately to invoke emergency procedures and the actions required in relation to incidents At the interview we will assess you against the following Success Profile behaviours - Communicating and Influencing Managing a Quality Service For more information please visit our website The interview will be of a blended nature consisting of behaviours and experience The interview is the ideal opportunity to tell us more about yourself, your work history or personal experiences, so we can get to know you better and assess how you will be suited to prison work. The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. For more information please visit our website: www.prisonsupportroles.co.uk Job offers: ‘merit’ vacancy This is a ‘merit’ job vacancy. If you are successful at the interview you will be added to a merit list based on your score. When all applicants have completed the assessment, the prison will make job offers to those with the highest scores first when positions become available. You can stay on the merit list for 12 months. After this, you’ll need to apply again. Allowance Details In addition you will receive 20% unsocial working allowance. This has been included in the salary figures quoted.
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