Regional SHEQ Manager
EQUANS - London, City of London
£55,000 to £58,000 a year
PermanentFull time
Equans are looking for a Regional SHEQ Manager to join our team in London on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, bonus and benefits package. The post holder will cover the London region. The role offers hybrid working. The purpose of the role is to provide guidance and leadership to ensure that contracts in the Sustainable FM Services division meet their statutory safety and environment requirements and to assist contracts in delivering on responsible business initiatives. This post holder will identify and deliver solutions to improve operational safety, health, environment & quality (SHEQ) on contracts they are assigned to. Working closely, and in partnership, with the operational teams this role will ensure the EQUANS objectives & SHEQ culture are embedded within sites and contracts at a regional level. What will you deliver?Management of SHEQ across the Regional Operational area to ensure all work is undertaken to external and internal standards and guidelinesWork with the Sr SHEQ Managers to utilise and maintain adequate systems to meet all statutory and EQUANS obligationsEnsure all reportable data (Near Misses, Accidents, RIDDORs, HiPo’s, LTI’s, Incidents, LSV/MSV, Waste, Water, Energy, Social Initiatives, Volunteering etc) is recorded accurately on the contract – coach contracts, sites and individuals where requiredEstablish SHEQ Action Plans for each contract with the Contract Director/Manager – these outputs will deliver safer workplaces, improved employee engagement, culture and support our work-winning activity as models of best practiceAct on the findings of SHEQ Audits – providing guidance to the sites and feedback to SHEQ Solutions on tools, processes and systems that made be needed to improve the safety and quality of our workMentor the Safety Ambassadors within the contracts that you will be responsible forLead by example in following the company’s values and objectivesEnsure that each contract has a Training Matrix or Learning Management System to ensure that all colleagues within the area have the appropriate, Quality and H&S training, qualifications, and development. The delivery of training that impacts safety should be monitored and prioritisedLead investigations and liaise with stakeholders, ensuring detailed investigations are undertaken and full reports/ recommendations are provided – these reports will adequately identify the root causes of incidentsHold close out meetings, to ensure incidents/ investigations are fully closed and firm action plans with recommendations are presented to the Accident Incident Review boards to prevent further occurrences across the division and UKBUSupport other internal functions to ensure systems and resources are appropriate to manage the risks across the areaCoach contracts to use the Divisional Reporting tools power Bi and feedback to the central SHEQ team on what further reporting may be neededForm strategic relationships with the HSE/EHO’s and other appropriate industry forumsSupport key bids, attend tender interviews, lead competitive dialogue in the bid process to demonstrate that H&S is top the agendaProvide innovation and market leading solutions, delivering continuous improvement and data led focus on safety and responsible businessWhat can we offer you? On offer is a competitive salary and benefits package, which includes;25 days annual leave (+ public holidays)Life Cover equivalent to 1.5 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.24/7 Employee Assistance Program and access to mental wellbeing appWho are we looking for?Previous experience of a Health and Safety role within the construction, blue light or prison sector, FM or related industriesUnderstanding of construction, energy and FM technology and methodsDemonstrable experience relevant SHEQ legislation.NEBOSH National Diploma in Occupational Health and Safety; British Safety Council Level 5 Diploma in Occupational Safety and Health; City & Guilds Level 5 (NVQ) Diploma in Occupational Health and Safety Practice; NCRQ Level 6 Diploma in Applied Health and Safety or equivalent qualification or qualification by experienceNEBOSH National Certificate in Construction Health and SafetyMembership of IOSHExperience of fire prevention and fire managementThis role includes a DBS Enhanced check therefore ability to pass is essential. Who are we?In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans, we’re committed to building a diverse, respectful and inclusive workplace that truly reflects the communities and markets we serve.Joining Equans means being part of a culture where every voice is valued, supported by vibrant employee led networks championing inclusion and diversity across gender, ethnicity, disability, LGBTQ+, veterans, parents, and young professionals. Guided by our core values, we foster a culture of respect, integrity, collaboration, and excellence - empowering our people to deliver outstanding results and be their authentic selves every day. Our approach means we welcome candidates with transferable skills who may not meet every specific requirement, and where possible we support flexible working arrangements and reasonable adjustments to enable success. For this role, you must have evidence of the right to work in the UK. Certain roles may require applicants to undergo a Disclosure check or security vetting, as noted in the role requirements. A criminal record will not necessarily be a barrier to obtaining a position with us. As part of our recruitment process, EQUANS uses StaffVetting, our trusted third-party provider, to support the completion of employee background checks. StaffVetting delivers professional screening services in a friendly, efficient, and customer-focused way, helping us ensure the right checks are completed from the start of the application journey." We are Disability Confident Level 2 members, and we offer the Guaranteed Interview Scheme as part of this commitment. Where feasible, if a candidate applies under the Disability Confident Scheme and they meet all of the essential criteria, we will offer an interview. To find out more about this scheme please click here. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.
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Guest Services Manager
Heeton Hospitality UK
£31,200 to £31,200 a year
PermanentFull time
Overview: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Manager, you’ll not only be the person they rely on to handle check-in and check-out, prepare and serve them food and drink, but you'll also offer local insights and anticipate every detail of a friction-free experience. You will help to lead and develop a team that can assist with both Front Office and Food and Beverage operations. You will also create the warm atmosphere that makes our guests feel at home while executing brand and/or company standards and building awareness of the hotel in the local community. Your day-to-day: Be the warm welcome that kicks off a memorable guest experience. Manage all Front Office and Food and Beverage Outlet operations to consistently meet high standards as defined by the Heeton standards. Maintain exceptional levels of customer service Take and manage guest bookings, up-selling opportunities and tell them about ways to improve their stay. Handle cash and credit transactions in accordance with Heeton standard operating procedures. Start every stay right by swiftly checking guests in in accordance with Heeton brand standards. Prepare and serve food and drinks in the bar and compliance with Food Safety standards. Set up, support, and service events. Manage, train and develop the Guest Services team. Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Be a trusted contact for all guests. Help them with anything from billing to local knowledge and loop in management when necessary. Monitor the appearance, standards, and performance of the Team Members with an emphasis on training and teamwork. Work as part of a team to assist with Reception, Bar and Kitchen duties. Ensure all public areas, including toilets and facilities, are cleaned, regularly checked and maintained to a high standard. Understand guest satisfaction scores and contribute to improving areas of focus. Respond to guest queries, requests, and complaints promptly and professionally, always providing a positive experience. Take pride in your appearance and place as a brand ambassador. Abide by policies & procedures and ensure they are implemented within your departments, and your team abide by them too. Monitor staffing levels to meet business demands. Demonstrate a working knowledge of all hotel safety and security procedures as required, maintaining a secure and safe environment for team members as well as guests. Maintain good communication and working relationships with all hotel departments. Support and manage other ad-hoc duties when your colleagues need your help. This list is not an exhaustive list of responsibilities, and additional tasks may be assigned at the discretion of your line manager in line with business needs. What we need from you: Previous supervisory / management experience in Food & Beverage and/or Front Office within a 4-star property. Previous experience of using PMS system You are a true people’s person, with a passion to delight our guests with amazing service You will have the ability to remain calm during difficult situations, in a very busy environment, whilst managing multiple priorities You have a good working knowledge of food and beverages, and licensing regulations You are a great leader and strive to develop and motivate the team High level of commercial awareness and sales capabilities Experience in managing and developing people Previous experience in managing a department and Profit and Loss account What We Offer: We strive to create a workplace that is just as rewarding as the experience we provide for our guests. That’s why we offer a competitive salary and benefits package, including: Annual bonus for all Team Members Exclusive access to the employee recognition & reward scheme - Heeton Rewards Fantastic career potential with one of the UK's fastest-growing hotel operators Employee staff rates across our properties Retention bonus on completion of 3- and 6-month service Service-based annual leave (increase up to a maximum of 5 extra days) You will be located at Heeton Concept Hotel Kensington and Heeton Concept Hotel Luma Hammersmith Heeton UK is all about building a workplace for the future; we believe in equal opportunities and celebrate diversity. We are an inclusive workplace, where everyone is welcome and can be the best versions of themselves. We recognise that we are on a journey concerning diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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Regional Facilities Manager
Mitie
PermanentFull time
ROLE: Regional Facilities ManagerHOURS: Full Time, 40 hours, 8am - 5pm.LOCATION: South East & London At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Regional Facilities Manager to lead the delivery of both hard and soft FM services across a portfolio in the South East and London region, ensuring safe, compliant, and high-quality service delivery. Role Responsibilities: -Lead the delivery of hard and soft FM services across a regional portfolio, ensuring performance against KPIs, SLAs, and compliance standards. -Oversee planned preventative and reactive maintenance, alongside soft services including cleaning, waste, security, and front-of-house. -Drive health and safety compliance, manage subcontractor performance, and ensure safe working practices at all times. -Take ownership of service delivery issues, using CAFM data and reporting to identify trends and drive continuous improvement. -Build strong relationships with clients, suppliers, and stakeholders while supporting effective resource planning and operational resilience. Required Qualifications:Applicants must meet the below defined requirements for the role. -Proven experience within Facilities Management or Building Services, delivering hard and soft FM services in a multi-site environment. -Strong organisational, stakeholder management, and communication skills, with the ability to manage multiple priorities. -Good understanding of statutory compliance and health and safety requirements, with experience managing subcontractors. -Experience using CAFM systems and operational reporting tools, with a proactive, solutions-focused approach. -Full UK driving licence; desirable qualifications include IOSH/NEBOSH or relevant technical or professional memberships.
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HSEQ Senior Manager
Sodexo Ltd - London
£1 to £1 a year
PermanentFull time
Job Title: HSEQ Senior Manager Location: Fulham Competitive Salary + up to 10% Bonus + £1,300 flexible benefit funds 40hrs pw, Monday - Friday, occasional evenings and weekends inline with match days Job Introduction Sodexo Live! is seeking a dedicated and solution-focused HSEQ Lead to support the day-to-day operations of Fulham Pier, a vibrant, multi-outlet hospitality and restaurant destination on the banks of the Thames. This is a pivotal role, responsible for maintaining the highest standards in health, safety, environmental, and food safety compliance across the venue. Reporting directly to the senior leadership team at Fulham Pier and working closely with Sodexo Live!’s wider support network, you will be instrumental in embedding best practices, guiding operational teams, and sustaining a safe and compliant working environment that supports exceptional service delivery. You will lead on key safety priorities such as training delivery, accident and near-miss reporting, root cause analysis, food incident investigations, and internal audits.You will also be responsible for developing and maintaining systems that manage risk in line with legal, contractual, and Sodexo Live! standards.This role will provide guidance, support, and clear leadership, helping to bring national safety initiatives to life at Fulham Pier and driving a culture of continuous improvement. We are looking for someone with a strong background in health, safety and food safety within fast-paced, service-led environments.You will need excellent knowledge of legislation and best practice, along with the confidence to advise and influence at all levels.This role is ideal for a proactive and practical professional who thrives under pressure and is passionate about building a culture where safety comes first. This is a full-time role based on site at Fulham Pier. Flexibility is required to work some weekends, particularly on matchdays or working on a 5 over 7 rota. For the right candidate, occasional home working can be considered. What You'll Do: Lead the development and implementation of the HSEQ strategy, ensuring alignment with Sodexo policies and Fulham Pier and Fulham FC expectations. Act as the main HSEQ liaison between Sodexo and the client, supporting collaboration and communication. Manage and maintain all compliance systems, including food safety, electrical safety, licensing, waste, and transport policies. Oversee and conduct audits, inspections (including EHO), and risk assessments (COSHH, DSE, RAMS), ensuring all records are up-to-date and compliant. Monitor, report, and investigate accidents, incidents, and near misses - ensuring corrective actions are documented and completed within agreed timelines. Provide monthly H&S reports to the Fulham board, support preparation for internal/external audits, and attend all client H&S meetings with actionable follow-ups. Deliver training and inductions for staff, ensuring health & safety knowledge gaps are addressed, especially for new starters and operational event days. Lead on-site H&S checks during events, focusing on high-risk areas and ensuring swift resolution of any non-compliance. Manage first aid provision, third-party contractor H&S compliance, and food concession governance across matchdays and events. Chair internal H&S meetings with department heads, drive continuous improvement, and collaborate with Fulham's H&S team to ensure best practice across the venue. What You Bring: Essential NEBOSH General Certificate Demonstrable working knowledge of QHSE working practices and Food Hygiene and H&S legislation. Experience in complex, multifaceted food operations coupled with experience in fine dining operations Experience of compliance and audit management systems. Experience in accident investigation. Ability to demonstrate effective listening, written and verbal communication skills. Ability to identity and implement innovative and solutions drive improvements in H&S on site. Ability to carry out data analysis with sharp attention to detail IT Skills – Good working knowledge of MS Office, including Word create and edit documents and reports Excel, able to use intermediate data analysis tools PowerPoint, intermediate level. Full UK driving licence. Desirable Level 4 in food safety and / or level 4 HACCP. A CEnvH or a degree in food safety or similar What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment Competitive compensation Full training and full protective uniform supplied. Ready to be part of something greater? Apply today! Career progression for the caring profession. Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications. About Sodexo Live! At Sodexo Live!, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. Click here to read more about what we do to promote an inclusive culture.
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Building Services Manager
Kier Group
PermanentFull time
We're looking for a Building Services Manager to join our Build Team based in our London Region. Location: London - remote working available, with occasional travel to the office required.Hours: Full Time, Permanent - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role. As a Building Services Manager, you'll play a vital role in our team, providing expert technical guidance throughout the project lifecycle. Working collaboratively with our build teams, you'll ensure high-quality service delivery while nurturing positive relationships with stakeholders and suppliers. What will you be responsible for?As a Building Services Manager, you'll be working within the Operational Team, supporting them in delivering excellence across all building services aspects. Your day to day will include: • Managing the selection process for specialist sub-contractors from our trusted supply chain• Overseeing the commissioning process and ensuring compliance of as-built and maintenance documentation• Compiling and presenting summary reports to the Technical Director on team project supervision• Reviewing technical submittals from sub-contractors with attention to detail• Ensuring installation quality meets our high standards through regular inspections What are we looking for?This role of Building Services Manager is great for you if: • You have experience in a similar building services management position• You're familiar with main contracting environments and managing specialist sub-contract partners including experience working on projects for the Department for Education• You have a track record in delivering large Building Services packages valued £5M+• You're a collaborative team player with excellent communication skills• You're passionate about quality and customer satisfaction We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefitsWe're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusionMaking Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier.
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Senior Project Manager
Kier Group
PermanentFull time
We're looking for a Senior Project Manager to join our Major Projects team based in London to support on various commercial frameworks. Location: London - remote working available, with occasional travel to the office required.Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role This is an exciting opportunity to make your mark on a prestigious national landmark. As Senior Project Manager, you'll have accountability for various exciting projects that will leave a lasting legacy. You'll collaborate with diverse stakeholders while managing the complete project lifecycle, from planning through to delivery. What will you be responsible for?As a Senior Project Manager, you'll be working within the Major Projects team, supporting them in delivering excellence on various commercial projects. Your day to day will include: • Supporting a diverse team of professionals, nurturing talent and creating an inclusive work environment• Developing collaborative client relationships that anticipate needs and exceed expectations• Creating and implementing comprehensive project management plans that ensure quality outcomes• Managing project budgets with meticulous attention to detail and strict accountability• Proactively identifying and mitigating potential risks throughout the project lifecycle What are we looking for?This role of Senior Project Manager is great for you if: • You have extensive experience delivering mid to high value commercial projects successfully• You're confident in managing client relationships and diverse stakeholder groups• You enjoy nurturing team development and creating supportive work environments• You have strong communication skills and a collaborative approach to problem-solving• You're experienced working in environments with structural elements and technical complexity We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefitsWe're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusionMaking Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier
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Supply Chain Manager
Kier Group
PermanentFull time
We're looking for a Supply Chain Manager to join our London & Thames Valley team based in Chiswell Street. Location: Chiswell Street, London (supporting across the London & Thames Valley business)Hours: 37.5 per week We are unable to offer certificates of sponsorship to any candidates in this role. We're seeking an experienced Supply Chain Manager to provide strategic leadership across our supply chain and procurement function. This role is key to ensuring goods, materials, services, and information move efficiently from suppliers to customers whilst balancing cost, speed, quality, and risk. Working primarily in a strategic capacity rather than purely operational, you'll contribute to business growth, sustainability, resilience, and day-to-day supply chain management within a complex urban logistics environment. What will you be responsible for? As a Supply Chain Manager, you'll be working within the Commercial team, supporting them in delivering strategic supply chain excellence. Your day-to-day will include: -Providing strategic leadership across end-to-end supply chain and procurement, ensuring optimal balance between cost, service excellence, and risk management -Leading category management and sourcing strategies aligned with organisational priorities, commercial objectives, and sustainable procurement goals -Establishing and maintaining strategic supplier partnerships through robust relationship management, commercial negotiation, and contract governance -Leading supply chain transformation initiatives including process optimisation, digital procurement improvements, and sustainability programmes -Developing and inspiring a high-performing team, fostering accountability, collaboration, and professional development across the function What are we looking for? This role of Supply Chain Manager is great for you if: -You're CIPS qualified or equivalent with significant procurement experience in building products, preferably gained in construction or civil engineering -You have a demonstrable track record of best-in-class supply chain delivery with strong negotiation skills and national supplier management experience -You're a skilled communicator with experience managing stakeholders at director level and across operational teams -You have proven experience in portfolio and contract management, including vendor management, performance reporting, and category management principles -You're a collaborative influencer experienced in navigating complex client, supply chain, and stakeholder landscapes within a large organisation We're all about finding potential here at Kier, and transferable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier.
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Pre-Construction Manager
Kier Group
PermanentFull time
We're looking for a Preconstruction Manager to join our Building Solutions South team based in London / South / Hybrid. Location: London / South / HybridHours: 40 Hours per week We are unable to offer certificates of sponsorship to any candidates in this role. Kier Places are recruiting for a Preconstruction Manager to join our Building Solutions South team, particularly focused in London and reporting to the Senior Preconstruction Manager. With our diverse portfolio of projects coming online, we are looking for an individual who has passion for preconstruction lead activities whilst also being able to work as part of a close-knit team. You will support the Senior Pre-Construction Manager to deliver Pre-Construction services, providing leadership and guidance whilst managing teams at bid stage and during Pre-Construction service agreements. Working for a diverse client base and frameworks, you will be involved in contract values ranging up to £20m within a mixture of both construction and refurbishment schemes. What will you be responsible for? As a Preconstruction Manager, you'll be working within the Building Solutions South team, supporting them in delivering Pre-Construction services for traditional or design and build projects. Your day to day will include: -Managing and coordinating Pre-Construction activities from tender issue through to handover to the operational team for delivery -Working collaboratively with governance, commercial, estimating, planning, and design management teams to ensure milestones are achieved -Full engagement with clients to instil confidence in the team's ability to deliver projects, maintaining focus on objectives and managing client relationships -Identifying risks and mitigation measures to ensure projects are de-risked during the Pre-Construction period -Managing the workload of the Pre-Construction team to ensure balance and wellbeing What are we looking for? This role of Preconstruction Manager is great for you if: -You hold a Full driving licence and CSCS Card -You have an HNC/HND/Degree in a construction or engineering subject and/or membership of a relevant body (CIOB, APM, CIAT, RICS) -You have previous Pre-Construction experience on projects up to £20m with strong experience of leading multi-disciplinary teams -You have a proven record of successful multi-project delivery through management of skilled teams -You excel in working as part of a team with strong communication, time management, and organisational skills Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to #joinkier.
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Assistant General Manager
SSP Food Travel Experts - London
PermanentFull time
Assistant General Manager – Burger King @ Victoria Station If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. As Assistant General Manager, you'll be rewarded with a competitive salary of £32,000 p.a. and enjoy: Colleague discount - up to 50% Friends & Family discount 20% (T&C apply does not apply to all brands) Flexible working Management bonus scheme Access to digital GPs, 24/7 helpline for you & family Wellbeing support and family-friendly leave Variety of networks to support you, Neurodiversity, LGBTQ and many more Life assurance Apprenticeships and ongoing development opportunities Share incentive plan (SIP) We're looking for an inspirational Assistant General Manager to join our team. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence. As Assistant General Manager you’ll: Be passionate and dedicated and a strong support to the General Manager. Have the highest standards of brand quality and safety for our customers and team. Be an inspiration to the team to deliver outstanding customer service and loyalty. Mentor and train the team to grow and excel. Have proven experience and confidence in leading a team. Set an example of excellent service skills. Communicate effectively and clearly. Be adaptable and resilient in any situation. Previous QSR experience is required SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
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Guest Services Manager
Heeton Hospitality UK
£31,200 to £31,200 a year
PermanentFull time
Overview: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Manager, you’ll not only be the person they rely on to handle check-in and check-out, prepare and serve them food and drink, but you'll also offer local insights and anticipate every detail of a friction-free experience. You will help to lead and develop a team that can assist with both Front Office and Food and Beverage operations. You will also create the warm atmosphere that makes our guests feel at home while executing brand and/or company standards and building awareness of the hotel in the local community. Your day-to-day: Be the warm welcome that kicks off a memorable guest experience. Manage all Front Office and Food and Beverage Outlet operations to consistently meet high standards as defined by the Heeton standards. Maintain exceptional levels of customer service Take and manage guest bookings, up-selling opportunities and tell them about ways to improve their stay. Handle cash and credit transactions in accordance with Heeton standard operating procedures. Start every stay right by swiftly checking guests in in accordance with Heeton brand standards. Prepare and serve food and drinks in the bar and compliance with Food Safety standards. Set up, support, and service events. Manage, train and develop the Guest Services team. Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Be a trusted contact for all guests. Help them with anything from billing to local knowledge and loop in management when necessary. Monitor the appearance, standards, and performance of the Team Members with an emphasis on training and teamwork. Work as part of a team to assist with Reception, Bar and Kitchen duties. Ensure all public areas, including toilets and facilities, are cleaned, regularly checked and maintained to a high standard. Understand guest satisfaction scores and contribute to improving areas of focus. Respond to guest queries, requests, and complaints promptly and professionally, always providing a positive experience. Take pride in your appearance and place as a brand ambassador. Abide by policies & procedures and ensure they are implemented within your departments, and your team abide by them too. Monitor staffing levels to meet business demands. Demonstrate a working knowledge of all hotel safety and security procedures as required, maintaining a secure and safe environment for team members as well as guests. Maintain good communication and working relationships with all hotel departments. Support and manage other ad-hoc duties when your colleagues need your help. This list is not an exhaustive list of responsibilities, and additional tasks may be assigned at the discretion of your line manager in line with business needs. What we need from you: Previous supervisory / management experience in Food & Beverage and/or Front Office within a 4-star property. Previous experience of using PMS system You are a true people’s person, with a passion to delight our guests with amazing service You will have the ability to remain calm during difficult situations, in a very busy environment, whilst managing multiple priorities You have a good working knowledge of food and beverages, and licensing regulations You are a great leader and strive to develop and motivate the team High level of commercial awareness and sales capabilities Experience in managing and developing people Previous experience in managing a department and Profit and Loss account What We Offer: We strive to create a workplace that is just as rewarding as the experience we provide for our guests. That’s why we offer a competitive salary and benefits package, including: Annual bonus for all Team Members Exclusive access to the employee recognition & reward scheme - Heeton Rewards Fantastic career potential with one of the UK's fastest-growing hotel operators Employee staff rates across our properties Retention bonus on completion of 3- and 6-month service Service-based annual leave (increase up to a maximum of 5 extra days) You will be located at Heeton Concept Hotel Kensington and Heeton Concept Hotel Luma Hammersmith Heeton UK is all about building a workplace for the future; we believe in equal opportunities and celebrate diversity. We are an inclusive workplace, where everyone is welcome and can be the best versions of themselves. We recognise that we are on a journey concerning diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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