General Manager
EQUANS - Ealing , Greater London
£78,000 to £90,000 a year
PermanentFull time
Equans is looking for a General Manager to join our team at The University of West London in London a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, car allowance, bonus and benefits package. The general manager will deliver the operational support to staff and line management support to direct report staff in line with the current structure to enable staff, to deliver their budgets, business plan, the corporate objectives, contract growth, retention, contract and statutory compliance and customer satisfaction. To effectively manage and develop all services within the site, using standards set by the Company and service contract for clients, staff, students and visitors alike. To contribute to the contract by maintaining a close liaison with the client to ensure day-to-day and future requirements of delivering the contract are met. To be responsible for contractual performance in accordance with agreed budgets, compliance (legislation, PMS and contractual) and continually drive for improvement and cost efficiencies.The ideal candidate will have previous experience within the FM industry in a similar senior position, ideally soft FM. Excellent team management and delegating skills, stakeholder management and communication skills. What will you deliver?To deliver, at all times, high quality hard and soft FM services as specified within the contract by applying professional expertise and management along with compliance against the contract thus ensuring added value, increased productivity, and cost efficienciesTo formulate in conjunction with company management and the client, suitable strategies to meet the demands of service provision and ongoing innovation / improvement and additional work / variations to enhance business and revenue growthTo exercise financial and commercial controls in the management of expenditure and income within agreed budgets. To maximise profitability of operations and deliver ongoing cost savingsTo produce an overall contract budget and be responsible for actual performance against budget and to take remedial action when applicableIn liaison with the procurement department to cost effectively manage business with all suppliers in order to achieve best value for money and develop supply relationshipsTo implement and maintain the contract performance monitoring system, remaining accountable for the monthly performanceTo support all managers in effectively managing relationships with all suppliers in order to achieve best value for money and develop effective regional/coproprate supply chainsTo be involved in business development activities for the contract / local area and company as a wholeTo promote the highest standards of customer care and to monitor the quality of all services provided to customersTo achieve a safe environment and practices for clients, staff, students and others while on the site premises, ensuring compliance with company and legislative requirements, including all health & safety requirements and permits to work proceduresTo recruit, select, motivate and develop staff to maintain the highest standards of professionalism and customer serviceTo define, set and monitor the objectives for the contract and each of the management team ensuring their maximum contribution to the businessTo develop good communication and relationships at all levels within the team and with all colleagues and customersTo ensure the appraisal of the performance of all staff and provide relevant training and development to achieve the highest standards of personal contribution. This shall form part of succession plan owned by this roleBeing part of the facilities management contract team, ensuring the successful mobilisation/stabilisation of all hard and soft FM services involved in the contract What can we offer you? On offer is a competitive salary and benefits package, which includes;24 days annual leave (+ public holidays)Life Cover equivalent to 2 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.24/7 Employee Assistance Program and access to mental wellbeing appWho are we looking for? Possesses extensive operational management experienceExperience with soft FMExperience with security-desirableHas strong customer focusPossesses proven people management experienceHas strong operational and performance management focusHas strong communication skillsfinancially awareHas strong planning and time management skillsCan demonstrate excellent interpersonal skillsDemonstrable abilities and clear experience in supplier contracts negotiation This role includes a DBS Enhanced with Barred Lists check therefore ability to pass is essential Who are we?In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans, we’re committed to building a diverse, respectful and inclusive workplace that truly reflects the communities and markets we serve.Joining Equans means being part of a culture where every voice is valued, supported by vibrant employee led networks championing inclusion and diversity across gender, ethnicity, disability, LGBTQ+, veterans, parents, and young professionals. Guided by our core values, we foster a culture of respect, integrity, collaboration, and excellence - empowering our people to deliver outstanding results and be their authentic selves every day. Our approach means we welcome candidates with transferable skills who may not meet every specific requirement, and where possible we support flexible working arrangements and reasonable adjustments to enable success. For this role, you must have evidence of the right to work in the UK. Certain roles may require applicants to undergo a Disclosure check or security vetting, as noted in the role requirements. A criminal record will not necessarily be a barrier to obtaining a position with us. As part of our recruitment process, EQUANS uses StaffVetting, our trusted third-party provider, to support the completion of employee background checks. StaffVetting delivers professional screening services in a friendly, efficient, and customer-focused way, helping us ensure the right checks are completed from the start of the application journey." We are Disability Confident Level 2 members, and we offer the Guaranteed Interview Scheme as part of this commitment. Where feasible, if a candidate applies under the Disability Confident Scheme and they meet all of the essential criteria, we will offer an interview. To find out more about this scheme please click here. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.
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Floor Manager
Ardent Pub Group - London
£38,000 to £42,000 a month
PermanentFull time
Our Group At Ardent Pub Group, everything starts with people. Whether you’re walking into one of our pubs or joining our team, you’ll be met with genuine warmth. We build pubs that are rooted in their communities, driven by purpose and built to last. We operate three acclaimed pubs - The George (Fitzrovia), The Cadogan Arms (Chelsea), and The Hound (Chiswick) - each rooted in tradition but full of fresh energy. Named Food-Led Pub Group of the Year at the 2024 R200 Awards, with The Cadogan Arms and The George both featured in the Top 100 Gastropubs list, we’ve also won the 2026 Best Premium Food Offer at The Publican Awards - cementing our reputation for leading the way in exceptional pub dining. As hospitality’s highest-scoring B-Corp certified company, we’re committed to doing business the right way - balancing exceptional guest experiences with meaningful social and environmental impact. Our culture is just as important as our performance, which is why we’re proud to be recognised in CODE Hospitality’s Happiest Places to Work 2025 and Sunday Times Best Places to Work 2026. Our mission is to deliver the gold standard of public houses - where quality food, drink, and service create exceptional experiences. If that resonates, we’d love to hear from you. Benefits and Culture Group & External Partners Dining Discount up to 50% Private Healthcare with Vitality after 1 year service( 40% off with Virgin Active, PureGym & Nuffield Gyms) Employee of the Month Awards £1000 Values Award every quarter 24/7 GP & EAP Access Freshly cooked team meals everyday All breaks are paid Employee Referral Bonus up to £800 WSET Training Industry leading training & onboarding Supplier trips Twice yearly staff parties 1 paid day per year to donate to a charity of your choosing CODE Membership Hospitality Rewards Enhanced Membership Package Wellbeing & EAP Support including 1 on 1 sessions LOS, Bday, Maternity, Paternity, Wedding Gifts Bespoke coaching and training courses The Position We’re looking for a proactive Floor Manager to lead our front-of-house team at The Cadogan Arms and deliver exceptional guest experiences. You’ll provide a warm welcome, maintain high service standards, and inspire the team to deliver memorable moments at every visit. The ideal candidate will have: Previous experience as a Floor Manager or Restaurant Supervisor, ready to take the next step A warm, personable, and hands-on approach with excellent attention to detail Proven ability to lead, train, and motivate a team A passion for hospitality and a strong knowledge of food and beverage A typical working week may look like 5 working days, including 3 single shifts and 2 double shifts. As with most roles in hospitality, shift patterns may vary depending on business needs. If you’re a confident leader who thrives in a busy pub environment, we’d love to hear from you. This role is a great opportunity for someone who wants to progress and grow in the hospitality industry. Our commitment to Equity, Diversity and Inclusion At Ardent Pub Group, the greatest welcome isn’t just something we give to our guests — it’s something we extend to everyone who walks through our doors. Our pubs are built on warmth, character and community, and that only works when the people who make them thrive feel respected, valued and able to be themselves. We believe that a diverse team makes for a better pub: richer ideas, better problem-solving, more creativity and a stronger connection to the communities we serve. Inclusion isn’t an initiative for us — it’s part of how we operate every day.
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Property Manager
Pinnacle Group Limited - Brent
£33,000 to £34,000 a year
PermanentFull time
Pinnacle Group are looking for an experienced Property Manager to join our Homes Team and manage a portfolio of homes across Brent and the surrounding areas. This role is responsible for delivering an excellent housing management service across a mixed-tenure portfolio including affordable housing, social housing and shared ownership properties. Working closely with residents, clients and stakeholders, the successful candidate will take ownership of their patch, ensuring high service standards are maintained while fostering positive communities and delivering an outstanding customer experience. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities. The ideal candidate will have experience within housing management, residential lettings or the wider property sector and be passionate about delivering exceptional customer service. They will be an organised and self-motivated individual with strong communication and relationship-building skills, capable of managing a varied workload and building effective partnerships with residents, contractors and clients. The successful candidate will be proactive, resilient and solutions-focused, with a good understanding of housing management practices and a commitment to maintaining high standards across their portfolio. This is a hybrid role and a full UK driving licence and access to a vehicle are essential. Who We Are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We're a people-first organisation with a values-driven culture that has remained consistent for thirty years, reflected in how we treat our employees and our customers. Who We're Looking For We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities. Key Responsibilities: To manage the overall tenancy journey and management of the site and act as the main point of contact for all residents Management of the site service charge budget and deliver yearly reporting for end of year service charge accounts. To carry out all building management duties for the portfolio including general repairs, monitor defects and estate services such as tendering for contractors including cleaning, gardening and monthly PPM tasks To co-ordinate the day to day running of the building, liaising with tenants to ensure all relevant information is communicated correctly and efficiently. To undertake inspections to check upon the condition of the buildings and grounds, monitoring, consulting and supervising contractors on a weekly basis and provide a report. To progress the mobilisation of contracts and undertake duties to onboard properties into management at lease out stage. To carry out all property management duties including move in and move out, deposit release negotiations and general tenancy administration. Key requirements: Strong understanding of affordable rent unit management, residential lettings, and up-to-date knowledge of housing legislation and best practice. Proven experience in front-line housing management, delivering high-quality customer service. Ability to manage the full range of housing management tasks, including voids, sign-ups, estate inspections, and repair reporting. Exceptional communication and interpersonal skills, with the ability to build strong relationships with tenants and stakeholders. Possesses CIH / ARLA qualification or similar, or willing to undertake such qualifications. Valid UK driving license with access to own vehicle Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds, particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group.Dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/Paternity Packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans
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Restaurant Manager
Caravan Restaurants and Coffee Roasters - London
£18.60 to £18.60 an hour
PermanentFull time
Restaurant Manager Location: London (first 3 digits of postcode) Up to £18.60 per hour, dependent on experience. The Role We’re looking for a Restaurant Manager to join our team at Caravan. At Caravan, our leaders set the tone. As a Restaurant Manager, you’ll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day. What you’ll do: As Restaurant Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you’ll: Ensure our food, drink, and service standards are consistently delivered Train, support and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans Drive sales, labour, GP, and wastage targets while protecting the Caravan culture Manage systems including Fourth, Mapal and Workvivo Maintain property standards, health & safety, and compliance Contribute to management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as a Restaurant Manager, you should be: An experienced and ambitious hospitality leader focused on growing into a future General Manager Confident leading teams, managing standards, and creating great guest experiences A culture ambassador: positive, approachable, and committed to Caravan’s values Organised, commercially aware, and able to balance shift management while inspiring teams and bringing the fun! What We Offer Competitive wage + bonus Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme. Meals + drinks on shift Dining discounts for family & friends Coffee discounts at Caravan Coffee Roasters Access to financial health, wellbeing, and mentoring support Birthday & anniversary vouchers About us At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as a Restaurant Manager at Caravan.
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General Manager
Houston & Hawkes - London, England
PermanentFull time
GENERAL MANAGER Houston & Hawkes is looking for an experienced and commercially driven General Manager to lead our prestigious catering and hospitality operation at Regent’s University London. This is a high-profile leadership opportunity within one of our most diverse London operations, bringing together retail student dining, coffee bars, à la carte restaurant operations, internal hospitality services and a significant seasonal events portfolio. Reporting to our Key Account Director, you will take overall responsibility for the performance and continued development of the account, leading a team of over 50 employees, including departmental managers. You will be responsible for delivering exceptional guest experiences, building strong client relationships, developing high-performing teams and driving sustainable commercial success. THE ROLE Lead the overall financial, operational and service performance of the Regent’s University London account. Drive revenue growth and profitability across student dining, coffee bars, à la carte restaurant operations, internal hospitality and the seasonal conference and events business. Manage budgets, forecasting, labour controls, cost efficiencies and financial reporting. Lead the planning and delivery of the significant three-month summer events programme, including large-scale conferences, corporate workshops, business retreats and away days, gala dinners, summer parties and receptions. Work closely with internal stakeholders and external clients to ensure flawless event delivery, build long-term relationships and drive repeat business. Inspire, lead and develop a team of 50+ employees across multiple departments, providing strong leadership and coaching to managers and supervisors. Champion employee engagement, wellbeing, training, development and succession planning, creating a culture of accountability, collaboration, inclusivity and high performance. Build and maintain trusted relationships with key university stakeholders and act as the senior ambassador for Houston & Hawkes on site. Continuously identify opportunities to enhance guest experience, increase sales and improve operational performance. Ensure the highest standards of quality, presentation, customer service, food safety, health & safety and compliance. ABOUT YOU A confident and commercially astute hospitality leader with significant leadership experience within hospitality, catering, events, contract catering or a related sector. Proven experience leading large teams of 50+ employees, including managers and multi-department teams. Strong commercial and financial management capability, with experience delivering high-volume events and hospitality operations. Exceptional client relationship and stakeholder management skills, alongside a strong background in people development, engagement and performance management. An inspirational, visible and approachable leader who is highly organised, resilient and passionate about hospitality and customer experience. WHY JOIN HOUSTON & HAWKES? Alongside the opportunity to lead one of our most exciting and diverse London operations, you’ll be joining a business that genuinely invests in its people, celebrates success and creates opportunities to develop. Your birthday off every year Enhanced maternity, paternity and adoption leave Contributory pension scheme Life assurance Employee Assistance Programme CODE Hospitality Membership Foodie Socials – bringing our teams together to showcase new concepts, seasonal food and drink ideas, coffee innovation and the creativity happening across Houston & Hawkes Masterclasses with Sally Abé and opportunities to learn from some of the industry’s leading talent Ongoing learning, leadership development and genuine opportunities for career progression Our Summer Awards Party - celebrating the people, achievements and successes across Houston & Hawkes An unforgettable Christmas Party at one of London’s outstanding venues ABOUT HOUSTON & HAWKES Houston & Hawkes is an award-winning independent caterer creating vibrant, creative and exceptional food and hospitality experiences across some of the UK’s most prestigious client sites. We’re a Certified B Corp, recipient of the King’s Award for Enterprise in Sustainable Development 2026 and proud to be ranked No. 14 in The Caterer’s Best Places to Work in Hospitality. If you are an experienced hospitality leader ready to take ownership of a complex, high-profile operation and lead an exceptional team, we would love to hear from you.
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Account Manager
CBW Staffing Solutions Limited - London, London
£80,000 to £85,000 a year
PermanentFull time
Account Manager - FM Service Provider - London (City) - Up to £80,000 This is an exciting opportunity to work for an established FM service provider located in London. CBW are currently seeking an experienced Account Manager to oversee the delivery of all hard FM services across a portfolio of buildings. The successful candidate will be M&E qualified with a proven track record in facilities management. You will be responsible for managing dedicated on-site engineering teams, ensuring all planned and reactive maintenance activities are completed to the highest standards, and that the properties operate efficiently on a day-to-day basis. Hours of work Monday to Friday - 08:00am to 17:00pm Key duties & responsibilities - Report directly to the Account Director - Manage agreed KPI and SLA's. - Responsible for managing the company's H&S and environmental performance on the contract. - Plan and implement building shutdowns and complex client project works. - Responsible for managing the company's quality procedures on site - Recruitment of any new staff - Responsible for the development of all staff, which will include annual appraisals. - Manage staff absenteeism and be responsible for disciplinary issues - Management of client relationships on a daily basis. - Management of all reports. - Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue - Offer technical support to both the client and the engineering team - Responsible for the permit system. - Attend client meetings - Financial understanding/experience (P&L etc) Requirements - Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher. - Experience of service delivery across a commercial portfolio (Hard Services) - Previous experience of managing an FM engineering team. - A proven track record in commercial building maintenance - Ability to communicate both verbally and in writing with all levels of staff and clients. - Ability to manage and prioritise a demanding and varying workload. - Excellent communication and customer service skills
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Marketing Manager
Sodexo Ltd - London
£38,000 to £45,000 a year
PermanentPart time
Job Description Job Title: Marketing Manager Location: Fulham Pier, Stevenage Road, Fulham, SW6 6HH £38,000 to £45,000 DoE per annum + upto 5% Bonus 40hrs per week Monday - Friday, Flexible on working hours , some weekend work required Job Introduction Ready to shape the future of one of London’s most exciting new destinations? Fulham Pier is growing, and we’re looking for a proactive, creative, commercially minded Marketing Manager to help bring our conferencing, events, and vibrant programming to life. This is a fantastic opportunity to join Sodexo Live! and play a key role in building the marketing engine behind a truly unique venue. You’ll be at the centre of campaigns that drive brand awareness, generate leads, boost ticket sales, and showcase everything Fulham Pier has to offer from standout B2B events to unforgettable ticketed experiences. If you love blending strategy with hands‑on delivery, thrive in a fast-paced environment, and enjoy working with brilliant internal teams and agency partners, this role will give you the autonomy, variety and creativity you’re looking for. What You'll Do: Plan and execute the full funnel strategy for Fulham Pier’s conferencing and events (B2B) marketing, and work alongside the Senior Programming Manager to plan and execute campaigns and activations focused on driving awareness of, and ticket sales for, the ticketed events at Fulham Pier. Manages all digital campaigns for both B2B (C&E) and Ticketed Events with our digital agency. Responsible for developing marketing materials for the above by liaising with external suppliers (e.g., creative, print, and digital agencies), ensuring the final outputs are on-brand and within budget. Responsible for monthly budget reporting to Head of Marketing to ensure that all activity aligns to monthly budgets. Builds, maintains and develops (when required) sales support collateral (including for events/trade shows etc.) and collateral for Ticketed Events (including digital assets). For a full list of responsibilities please view the attached job description What You Bring: The ideal candidate should have: A minimum of 4 years' experience in a marketing support role, ideally within the hospitality, food & beverage, or events sectors. Experience working on both B2B and B2C marketing initiatives, with clear demonstration of building and executing successful B2B and/ B2C campaigns. An in depth understanding of digital marketing platforms (e.g., social media, email marketing, SEO) and experience in managing marketing tools such as CRM systems. Excellent communication skills, working collaboratively with internal teams and external suppliers to drive success of campaigns and activations. Good analytical skills, with the ability to interpret marketing data and provide insights to optimise future campaigns. A pro-active self starter, bringing ideas to the table with clear rationale as to how they will work within our business. A strong eye for detail and a commitment to delivering high-quality work within tight deadlines. Ability to manage multiple projects, prioritising tasks effectively. Proficiency in basic What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment Competitive compensation Full training and full protective uniform supplied. Ready to be part of something greater? Apply today!Career progression for the caring profession. Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications. About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. Click here to read more about what we do to promote an inclusive culture. The rewards and Benefits guide is attached
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Restaurant Manager
Caravan Restaurants and Coffee Roasters - London
£18.60 to £18.60 an hour
PermanentFull time
Restaurant Manager Location: London (first 3 digits of postcode) Up to £18.60 per hour, dependent on experience. The Role We’re looking for a Restaurant Manager to join our team at Caravan. At Caravan, our leaders set the tone. As a Restaurant Manager, you’ll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day. What you’ll do: As Restaurant Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you’ll: Ensure our food, drink, and service standards are consistently delivered Train, support and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans Drive sales, labour, GP, and wastage targets while protecting the Caravan culture Manage systems including Fourth, Mapal and Workvivo Maintain property standards, health & safety, and compliance Contribute to management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as a Restaurant Manager, you should be: An experienced and ambitious hospitality leader focused on growing into a future General Manager Confident leading teams, managing standards, and creating great guest experiences A culture ambassador: positive, approachable, and committed to Caravan’s values Organised, commercially aware, and able to balance shift management while inspiring teams and bringing the fun! What We Offer Competitive wage + bonus Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme. Meals + drinks on shift Dining discounts for family & friends Coffee discounts at Caravan Coffee Roasters Access to financial health, wellbeing, and mentoring support Birthday & anniversary vouchers About us At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as a Restaurant Manager at Caravan.
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Operations Manager
Houston & Hawkes - London
PermanentFull time
Operations Manager | London | Monday to Friday Houston & Hawkes is looking for an experienced and commercially driven Operations Manager to lead a portfolio of prestigious catering and hospitality operations across London. This is a high-profile leadership opportunity for an accomplished multi-site operator who combines commercial strength with exceptional people leadership, outstanding client relationships and a genuine passion for food and hospitality. Reporting to our Commercial Director, you will take overall responsibility for the performance and continued development of your locations, leading and developing our Location Managers while delivering exceptional client and customer experiences, strong commercial performance and consistently high operational standards. THE ROLE Lead the overall financial, operational and service performance of your London locations. Drive continuous improvement across food, hospitality and service, bringing innovation and flair to each location within agreed commercial and contractual frameworks. Manage budgets, forecasting, labour controls, cost efficiencies and financial reporting, ensuring agreed targets are achieved. Build and maintain trusted client relationships, ensuring expectations are consistently met and developed throughout the life of each contract. Lead regular client meetings and strategic reviews, covering financial performance, customer feedback, innovation, marketing and future development. Inspire, lead and develop Location Managers, providing strong leadership, coaching and support to create engaged and high-performing teams. Champion employee engagement, training, development and succession planning, creating a culture of accountability, collaboration and high performance. Act as a senior ambassador for Houston & Hawkes, building strong partnerships with clients and ensuring Location Managers and their teams remain client and customer focused. Continuously identify opportunities to enhance customer experience, increase sales and improve operational performance. Ensure the highest standards of quality, presentation, customer service, food safety, health & safety and environmental compliance across all locations. ABOUT YOU A confident and commercially astute hospitality leader with proven multi-site experience within contract catering, workplace dining, premium corporate hospitality or a related sector. Proven experience leading and developing Location Managers and high-performing teams across multiple locations. Strong commercial and financial management capability, with confidence managing budgets, forecasting and operational performance. Exceptional client relationship and stakeholder management skills, alongside a strong background in people development, engagement and performance management. An inspirational, visible and approachable leader who is highly organised, resilient and passionate about exceptional food, hospitality and customer experience. WHY JOIN HOUSTON & HAWKES? Alongside the opportunity to lead a prestigious London portfolio, you'll be joining a business that genuinely invests in its people, celebrates success and creates opportunities to develop. 25 days' holiday plus bank holidays Your birthday off every year Enhanced maternity, paternity and adoption leave Contributory pension scheme Life assurance Employee Assistance Programme CODE Hospitality membership, giving you access to one of the UK's leading hospitality communities Foodie Socials - bringing our teams together to share new concepts, seasonal food and drink ideas and the creativity happening across Houston & Hawkes Private healthcare Ongoing learning, leadership development and genuine opportunities for career progression Our Summer Awards Party - celebrating the people, achievements and successes across Houston & Hawkes An unforgettable Christmas Party at one of London's outstanding venues - bringing the whole business together to celebrate the year in true Houston & Hawkes style ABOUT HOUSTON & HAWKES Houston & Hawkes is an award-winning independent caterer creating vibrant, creative and exceptional food and hospitality experiences across some of the UK's most prestigious client sites. We're a Certified B Corp, recipient of the King's Award for Enterprise in Sustainable Development 2026 and proud to be ranked No. 14 in The Caterer's Best Places to Work in Hospitality. If you are an experienced multi-site hospitality leader ready to take ownership of a high-profile London portfolio, develop exceptional people and build outstanding client partnerships, we would love to hear from you.
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Duty Manager
Prezzo Trading LTD - Uxbridge
£12.99 to £12.99 an hour
PermanentFull time
Step Up. Lead the Shift. (Duty Manager) £12.99 per hour (£13.50 when you work as Manager on Shift) & Perks Ready to bridge the gap between the floor and management? At Prezzo, we’re looking for a high-energy Duty Manager to take the next step. This is your chance to bring your personality to leadership, learn the business, and work with an incredible, like-minded team where having fun is part of the job. Why Join Prezzo Italian? The Rewards: Earn a higher rate when leading shifts. Big Perks: Free meals on shift, your birthday off, and 50% off food for you and your crew. Fast-Track Your Career: Structured training to get you ready for Assistant Manager and beyond. The Extras: Wellbeing support, GP helpline, and exclusive hospitality rewards. The Role You are the heartbeat of the shift. As a keyholder, you’ll open and close the restaurant, lead the team when the GM is away, and ensure every guest experiences our "Hospitality Magic." You’ll master the "behind-the-scenes" stuff—like cashing up and compliance—while staying front-and-centre as a role model for the team. What You’ll Bring: Hospitality Pro: You’ve got solid experience as a server or supervisor and you’re ready for more. Natural Leader: You’ve got the confidence to lead a team through a buzzing, busy service. Great Energy: You’re reliable, positive, and passionate about making people smile. Growth Mindset: You’re eager to learn the operational side of a successful restaurant. Ready to lead with heart and level up your career? Apply now.
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