Showing results 6,381 to 6,390 of 8,195
Showing results 6,381 to 6,390 of 8,195
Relief Site Protection Officer - Stoke DC
Mitie
PermanentFull time
Relief Site Protection Officer - M&S Stoke DC Payrate: £13.45 Previous gatehouse and reception experience advantage Must hold SIA licence Good Customer Service Skills Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License -SC Clearance desirable
Added on 19 Aug 2026
Save to favouritesNottingham, Staffs & Derby Support Security Officer
Mitie
PermanentFull time
Retail Security Officer - M&S Location: Derby - Derby Wyvern - Derby Kingsway - Ilkeston - Nottingham Chilwell - Nottingham Giltbrook - Burton-On-Trent - Ashby De La Zouch - Loughborough - and surrounding areas Salary - £15.50 per hour The officer will require to have access to a vehicle due to the store locations Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues. This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products. We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure. -At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed. -Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues. -You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment. -Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management. -You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently. -Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone. -Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed. What we're looking for -Previous security experience is preferred -A valid SIA licence is desirable, although not essential -Strong communication and interpersonal skills -A calm, confident and professional approach -A proactive mindset with the ability to make sound decisions quickly -A genuine passion for customer service and keeping people safe Important Information All candidates must be able to provide a 5-year checkable work history within the UK. This is a role where service, safety and professionalism come together every single day. Excellent Benefits -£15.50 per hour -20% colleague discount (after a qualifying period) -Company-funded SIA licence renewal -Share Incentive Plan -Save As You Earn Scheme -Cycle to Work Scheme -Life Assurance -Childcare Voucher Scheme Ready to make a difference? Take Your Marks and apply today
Added on 28 Aug 2026
Save to favouritesSecurity Officer - 24 hour cover required
EMERGENCY SERVICE TRAINING CENTRE LTD - Birkenhead, Merseyside
On-sitePermanentFull time
Patrolling the site Gatehouse duties Monitoring of visitors, staff and customers to the sites Responding to and reporting security breaches CCTV monitoring
Added on 4 Sept 2026
Save to favourites21680 - Probation Service Officer - NW Lancashire
Ministry of Justice - LANCASTER
£28,064 to £33,549 a year
On-sitePermanentFull time
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be? We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service. If this sounds like you, apply now. If you are successful in the recruitment process to join the Probation Service, your starting salary will be £28,064, Pro-Rata for Part-Time roles. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows. New entrants are expected to join on the minimum of the pay band. Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable. Overview of the job The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement. For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment. Right to work in the UK You must have the right to work in the UK and Civil Service (https://www.gov.uk/government/publications/nationality-rules). Skilled Worker visa changes from 22 July 2025 In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa. From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result: HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a probation services officer unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you apply to be a probation services officer and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here. Civil Service recruitment: nationality rules Civil Service This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment. You can read more about Skilled Worker visas and the eligibility criteria here (https://www.gov.uk/skilled-worker-visa) About us: By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise. Successful applicants may be based a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer please click here About the Recruitment Process To apply to this role you will be required to complete a short application form and detail responses to Civil Service Behaviours and Experience based question. As part of this application, you will also be required to sit the Civil Service Judgement test (CSJT). The CSJT is a two-part test which looks at your ability to make decisions in relation to specific civil service behaviours. The CSJT is stage one of your application process and you will have the option to complete a practice test immediately before taking the test, to give you an insight of what to expect before you start. If you would like more information relating to reasonable adjustments and the CSJT, please see more details here. You can also watch a short a video here. You can find out more about the CSJT and complete a practice test now here. If you are successful in passing this stage, your full application will be sifted once the application deadline has closed. You will then receive further instruction on the progress and outcome of your application. If you are successful in passing both the CSJT and application sift process you will be invited to interview. If in the event we receive a high volume of applications, we may only assess candidates against the lead behaviour. There is also no guarantee that you will progress to the next stages of the recruitment process; however, we will keep you informed at each stage.
Added on 1 Sept 2026
Save to favouritesAlumni & Supporter Relations Officer (Maternity Cover)
City St George's, University of London - London
HybridContractFull time
The purpose of the Philanthropy and Alumni & Supporter Relations Office (PASR) is to support the University's Strategic Plan by delivering philanthropic income and other forms of financial and non-financial support from alumni, friends, companies, livery companies, trusts and foundations and other grant making bodies and institutions. The Office raises money for University-wide and strategically important initiatives that cover student support, world class research and development of the University's estate. This is achieved by developing and strengthening relationships with strategically important constituents and identifying shared areas of interest and activities to enable a lifelong relationship to develop and flourish. The Office also works closely with Schools and other Professional Services teams to support UK and international student recruitment, careers opportunities and enhances the student experience, all of which support the University's Mission and Vision. The Alumni & Supporter Relations Officer (Bayes) plays a key role in the planning and delivering of programmes and services for Bayes alumni. This includes UK and international events and volunteer management, providing value to and managing contributions from stakeholders in support of Bayes Business School and City St George’s strategic priorities. They will manage a portfolio of alumni volunteers and groups ensuring the successful delivery of the alumni volunteer programme; including recruitment, training and development, engagement, stewardship and retention. The Alumni & Supporter Relations Officer takes a joined-up and strategic approach to planning, delivery and evaluation of events and volunteering programmes to enhance alumni engagement and opportunities for the Bayes and City St George’s global alumni community.
Added on 21 Aug 2026
Save to favourites21681 - Probation Service Officer - Central Lancashire
Ministry of Justice - SKELMERSDALE
£28,064 to £33,549 a year
On-sitePermanentFull time
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be? We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service. If this sounds like you, apply now. If you are successful in the recruitment process to join the Probation Service, your starting salary will be £28,064, Pro-Rata for Part-Time roles. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows. New entrants are expected to join on the minimum of the pay band. Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable. Overview of the job The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement. For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment. Right to work in the UK You must have the right to work in the UK and Civil Service (https://www.gov.uk/government/publications/nationality-rules). Skilled Worker visa changes from 22 July 2025 In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa. From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result: HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a probation services officer unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you apply to be a probation services officer and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here. Civil Service recruitment: nationality rules Civil Service This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment. You can read more about Skilled Worker visas and the eligibility criteria here (https://www.gov.uk/skilled-worker-visa) About us: By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise. Successful applicants may be based a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer please click here About the Recruitment Process To apply to this role you will be required to complete a short application form and detail responses to Civil Service Behaviours and Experience based question. As part of this application, you will also be required to sit the Civil Service Judgement test (CSJT). The CSJT is a two-part test which looks at your ability to make decisions in relation to specific civil service behaviours. The CSJT is stage one of your application process and you will have the option to complete a practice test immediately before taking the test, to give you an insight of what to expect before you start. If you would like more information relating to reasonable adjustments and the CSJT, please see more details here. You can also watch a short a video here. You can find out more about the CSJT and complete a practice test now here. If you are successful in passing this stage, your full application will be sifted once the application deadline has closed. You will then receive further instruction on the progress and outcome of your application. If you are successful in passing both the CSJT and application sift process you will be invited to interview. If in the event we receive a high volume of applications, we may only assess candidates against the lead behaviour. There is also no guarantee that you will progress to the next stages of the recruitment process; however, we will keep you informed at each stage.
Added on 1 Sept 2026
Save to favouritesClient Liaison Officer - Crisis Resilience Fund
Navigate - Exeter, Devon
£26,228 to £27,880 a year
HybridContractFull time
The Client Liaison Officers are the first point of contact for individuals referred into the Crisis & Resilience Service and play a vital role in ensuring people receive timely, compassionate and person centred support. Acting as the gateway into the service, you will build trusted relationships from the very first contact, undertaking holistic assessments to understand not only an individual's financial situation but the wider circumstances affecting their wellbeing and resilience. You will respond quickly to people experiencing financial hardship or crisis, helping to stabilise their immediate situation through income maximisation, welfare benefits advice, crisis planning and practical support. Working closely with partner organisations, you will ensure every client is connected to the right support at the right time through a coordinated 'no wrong door' approach. You will maintain regular contact with clients throughout their journey, preventing disengagement and ensuring individuals feel supported whilst awaiting ongoing casework. Through empathy, knowledge and flexibility you will remove barriers to engagement, helping clients prepare for specialist advice and supporting them to build the confidence and skills needed for long-term financial resilience. The role combines triage, welfare benefits advice, crisis intervention, client engagement and case coordination to provide an accessible, responsive and trauma-informed service for some of the most vulnerable people in the community. Main Duties and Responsibilities Client Engagement and Triage • Act as the first point of contact for all referrals into the Crisis & Resilience Service. • Contact new referrals promptly, normally within one working day wherever possible. • Build positive, trusting relationships from the first interaction. • Complete holistic needs assessments to understand each client's circumstances, priorities and support needs. • Identify risks relating to homelessness, utility disconnection, enforcement action, safeguarding and financial crisis. • Assess barriers to engagement including poor mental health, disability, trauma, digital exclusion, literacy, caring responsibilities and rural isolation. • Undertake and maintain appropriate risk assessments, including those relating to lone working, to support and safeguard the health, safety and wellbeing of clients and staff. • Agree preferred communication methods with each client and tailor support accordingly. Crisis Intervention Provide immediate practical support to help stabilise clients experiencing financial hardship by: • Maximising household income through welfare benefits advice and applications. • Supporting Crisis Fund applications where appropriate. • Completing benefit entitlement calculations. • Assisting clients to gather supporting evidence. • Developing emergency budgets. • Identifying priority debts. • Negotiating with priority creditors where appropriate. • Supporting Breathing Space applications. • Protecting essential services including fuel and housing. • Arranging emergency support including food, fuel and other crisis assistance where available. Aim to stabilise urgent situations within three working days wherever possible. Welfare Benefits Advice • Provide high-quality welfare benefits information and advice. • Complete benefit entitlement checks. • Support new claims and changes of circumstances. • Assist clients with mandatory reconsiderations and appeals where appropriate. • Identify opportunities to maximise household income. • Keep knowledge of welfare benefits legislation up to date. Client Journey and Case Coordination • Allocate clients to the most appropriate adviser based on complexity and need. • Maintain oversight of client journeys. • Ensure no client disengages or is lost within the system. • Maintain regular contact with clients awaiting specialist advice. • Support clients to engage with "Get Advice Ready" sessions to help clients prepare documentation and understand the advice process. • Make warm referrals to partner organisations with client consent. • Support seamless transitions between crisis intervention and longer-term casework. Outreach and Accessibility • Deliver support flexibly through telephone, video, secure digital communication, outreach venues and home visits where appropriate. • Remove barriers preventing individuals from accessing advice. • Adapt communication styles to meet individual needs. • Promote financial education opportunities and encourage participation where appropriate. Partnership Working • Develop positive working relationships with partner organisations. • Liaise with statutory agencies including housing, adult social care, DWP and health services. • Attend multi-agency meetings where appropriate. • Promote the "No Wrong Door" approach to service delivery. Systems, Recording and Compliance • Maintain accurate and timely case records using AdvicePro. • Complete all monitoring requirements. • Record outcomes, interventions and client progress. • Maintain GDPR compliance. • Use digital systems including client portals, Open Banking and automated workflows where appropriate. • Ensure safeguarding concerns are recorded and escalated immediately. Continuous Improvement • Participate in supervision and reflective practice. • Contribute ideas for improving systems and processes. • Support service evaluation through client feedback and case studies. • Keep professional knowledge up to date through continuous professional development.
Added on 18 Aug 2026
Save to favourites202608: Prison Officer - HMP Stoke Heath
Ministry of Justice - Market Drayton
On-sitePermanentFull time
Prison officer – HMP Stoke Heath HMP Stoke Heath - HMP Stoke Heath, Market Drayton TF9 2JL Starting salary: £36,816 (for a 39 hour week inc 20% unsocial) City/Town: Market Drayton Region: West Midlands Vacancy type: Merit Skilled Worker visa sponsorship may be available for this role, subject to eligibility and in line with the UK Immigration Rules in force at the time of application. However, due to current immigration requirements and recruitment timescales, candidates who require Skilled Worker visa sponsorship are unlikely to be sponsored if applying to this campaign. Applicants are strongly encouraged to consider their right to work in the UK carefully before applying. You can read more about Skilled Worker visas and eligibility criteria at gov.uk. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. An extraordinary job In this unique career, you’ll have the opportunity to carry out many different roles in any one day. During the recruitment process you will be assessed on: communicating and influencing managing a quality service making effective decisions caring To become a prison officer, you will need to: be at least 18 years old at the commencement of employment meet the Civil Service Nationality requirements pass a medical and fitness assessment meet the required eyesight standard in both eyes for safety reasons, meet a suitable standard of hearing. Whilst tattoos are permitted, including those that are visible, they must not be deemed as offensive, discriminatory, violent, or intimidating in any way. Facial tattoos are generally not acceptable, except where this is for cultural, religious, or medical reasons. For safety reasons, everyone training to be a prison officer needs a suitable standard of hearing (without the use of hearing aids). To work in a high security prison (category A) you must have been a resident in the UK for the last 3 years. How to apply Once you have completed your initial application form. You will then be invited to complete stage 1 of the online tests, to see if you have basic judgement and numerical skills. If you are successful, we invite you to the stage 2 values based assessment (VBA) If you pass the VBA, you'll progress to the Online Assessment Centre (OAC). Candidates who achieve a higher pre-determined VBA score may be invited to the OAC sooner. Once you’ve successfully completed the OAC and you are allocated to a vacancy, you will complete a medical and fitness test. This will cover an eyesight test, hearing test and basic health screening, including a blood pressure check. Pay The initial training is 37 hours a week. After training, you can choose to work 37, 39 or 41 hours a week. Your annual salary will reflect your weekly hours. 37 hours a week = £34,928 a year 39 hours a week = £36,816 a year 41 hours a week = £39,334 a year All salary figures quoted include any additional allowances. The standard working week of a prison officer is based on a 39 hours per week shift pattern. Benefits 25 days’ annual holiday (rising to 30 days after 10 years’ service) paid time off for public holidays and 1 extra privilege day Civil Service pension with employer contributions of 28.97% cycle to work scheme, travel loans and other benefits Read more about prison officer benefits  Job offers: merit vacancy This is a merit job vacancy. If you are successful at the online assessment centre, you will be added to a merit list based on your score. When all applicants have completed the assessment centre, the prison will make job offers to individuals with the highest scores first when positions become available. You can stay on the merit list for 12 months. After this, you’ll need to apply again. Operational Support Grade Role Our Online Assessment Centre (OAC), will not only assess you against the key criteria to become a prison officer but will also determine your suitability for appointment as an operational support grade OSG If following attendance at your OAC, you are unsuccessful in your application to become a prison officer, we may instead offer you an alternative role as an OSG. Operational support grade - Ministry of Justice The Civil Service Code sets out the standards of behaviour expected of Civil Servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. If you feel the recruitment process has breached the principles you can raise a complaint by contacting Shared Services Connected Ltd: call 0845 241 5358 (Monday to Friday 8am - 6pm) or email Moj-recruitment-vetting-enquiries@gov.sscl.com Diversity & Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy Reasonable adjustment support Just tick ‘yes’ when it asks if you think you might need a reasonable adjustment.
Added on 27 Aug 2026
Save to favouritesClerical Officer | Bolton NHS Foundation Trust
Bolton NHS Foundation Trust - Bolton
£25,272 per annum
PermanentFull time
Full time 37.5 hours per week. Permanent post. We are looking for a resilient, robust, self motivated clerical officer to join our clerical team. The successful applicant will provide support to several services including the Admission Avoidance Team, Health & Care Hub, Single Point of Access (SPA) and the Hospital@Home team Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position. Bolton NHS Foundation Trust and Bolton Borough Council are working in partnership to deliver efficient and effective patient-centred, integrated services across the health economy to reduce hospital admissions and support people to remain at home. In order to meet this objective, we are seeking to appoint a Clerical Officer who is a flexible individual with excellent communication, IT and organisational skills to become part of the clerical team within the Community Services Division. The posts are 37.5 hours per week over 365 days including all bank holidays on a rota basis . The successful applicant will be expected to demonstrate a flexible approach to working hours to cover the service at times of peak pressure. Duties will include: Processing referrals, inputting data, taking telephone queries, preparing reports, booking appointments, cancelling clinics photocopying and other general office duties. Experience of working within healthcare would be preferable, however full training will be provided for the successful candidate(s) You will be joining a team of clerical officers that offer a meaningful and rewarding role at the heart of a vital public service. The team play a key part in supporting the smooth coordination of health and social care referrals. you will be joining a compassionate, multi-disciplinary team where your administrative skills directly contribute to the outcomes for the community Duties will include: Referral Processing, Systems & IT Use, Communication & Coordination, dealing with telephone calls, emails, liaising with internal and external teams, filing, photocopying, scanning and other general administrative tasks This advert closes on Sunday 6 Sep 2026
Added on 18 Aug 2026
Save to favouritesFront Office Supervisor (Receptionist) - Fixed Term
Interstate Europe Hotels & Resorts
£13.71 to £13.71 an hour
ContractFull time
Location: Mercure Manchester Piccadilly Hotel Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other. What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include Industry leading training and leadership development opportunities Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing 24/7 access to our employee assistance programme Uncapped incentives to reward you for your contributions Staff meals on duty Free staff parking A day in the life of… As Front Office Supervisor you’ll be responsible for overseeing the Front Office Team and ensuring that guests receive excellent service during their stay. Key responsibilities include managing the front desk, handling guest complaints, managing reservations, and ensuring that guest rooms and common areas are clean and well-maintained. You will also assist the head of department in training staff, enforcing guest service policies and procedures, and maintaining positive relationships with guests. Most importantly, as Front Office Supervisor you’ll play a vital role in ensuring that guests have a first class comfortable and enjoyable stay at the hotel. What do we need from you? Leadership skills: As Front Office Supervisor you’ll need to possess strong leadership skills to effectively manage and motivate the guest services team. First class Customer service skills: You should have excellent customer service skills to handle guest complaints and ensure guest satisfaction. Organisational skills: You’ll be organised and have strong attention to detail to manage guest reservations and maintain a clean and organised workspace within the hotel. Knowledge of hotel policies and procedures: As Front Office Supervisor you should have a good understanding of the hotel's policies and procedures, including room rates, check-in and check-out procedures, and available services and facilities. Ideally, you’ll be familiar with common hotel computer systems and software. **Please note that we are only accepting applicants who are age 18 or above for this role. You will be requested to provide a Basic Disclosure Check during onboarding** Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’ So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
Added on 21 Aug 2026
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