Showing results 6,371 to 6,380 of 8,195
Showing results 6,371 to 6,380 of 8,195
Clerical Officer | Bolton NHS Foundation Trust
Bolton NHS Foundation Trust - Bolton
£25,272 per annum
PermanentFull time
Full time 37.5 hours per week. Permanent post. We are looking for a resilient, robust, self motivated clerical officer to join our clerical team. The successful applicant will provide support to several services including the Admission Avoidance Team, Health & Care Hub, Single Point of Access (SPA) and the Hospital@Home team Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position. Bolton NHS Foundation Trust and Bolton Borough Council are working in partnership to deliver efficient and effective patient-centred, integrated services across the health economy to reduce hospital admissions and support people to remain at home. In order to meet this objective, we are seeking to appoint a Clerical Officer who is a flexible individual with excellent communication, IT and organisational skills to become part of the clerical team within the Community Services Division. The posts are 37.5 hours per week over 365 days including all bank holidays on a rota basis . The successful applicant will be expected to demonstrate a flexible approach to working hours to cover the service at times of peak pressure. Duties will include: Processing referrals, inputting data, taking telephone queries, preparing reports, booking appointments, cancelling clinics photocopying and other general office duties. Experience of working within healthcare would be preferable, however full training will be provided for the successful candidate(s) You will be joining a team of clerical officers that offer a meaningful and rewarding role at the heart of a vital public service. The team play a key part in supporting the smooth coordination of health and social care referrals. you will be joining a compassionate, multi-disciplinary team where your administrative skills directly contribute to the outcomes for the community Duties will include: Referral Processing, Systems & IT Use, Communication & Coordination, dealing with telephone calls, emails, liaising with internal and external teams, filing, photocopying, scanning and other general administrative tasks This advert closes on Sunday 6 Sep 2026
Added on 18 Aug 2026
Save to favouritesMaintenance Officer (Full time/Part time)
Loughborough College Group - Melton Mowbray
£28,896 Per Annum (Pro-rota for Part-time)
On-sitePermanentPart time
We have an exciting opportunity for a Maintenance Officer to join our team at Loughborough College Group, based at Brooksby College, on either a full time or a part time basis. You will support a proactive maintenance service which meets the needs of the college now and in the future, by being innovate in its approach to planned and reactive maintenance. Responsibilities of this role include: Responsible for general maintenance supporting all aspects of the estates department To inspect repair where possible and report all defective equipment including safety equipment To be a key member of the response team to security issue which may arise on the estate To ensure Maintenance issue meet all college KPI’s and SLA’s What we are looking for: Experience in general maintenance or other trade skills Proven experience of co-ordinating a range of tasks and activities Proven and extensive experience of working in maintenance or a construction trade Working 37.5 hours per week for the full time position over 5 days. Working hours are from 05.45am to 13.45pm and 13.45pm to 21.45pm Monday to Friday on alternate weeks. The shifts are rotated between the team, hours will be further discussed at interview. Whilst your main days of work will be Monday-Friday, some flexibility will be needed as you will be required to work an occasional Saturday or Sunday to cover events such as open days. Loughborough College Group is formed of Brooksby College, Loughborough College, Stephenson College and IGNITE Performing Arts. We have a vast curriculum across campus’s offering challenging and engaging learning experiences for our students. We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources. Loughborough College Group is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of the college. We are proud to have achieved the Investor in Diversity award and we actively encourage applications from individuals who are currently under-represented and from all areas of the community. Alongside this, we are a disability confident employer, and we welcome everyone to consider becoming a part of our journey. As well as our commitment to your professional and personal development, we also offer a generous benefits package including: Cycle-to-work scheme On-site parking Access to healthcare scheme Subsided nursery fees Up to 25 days annual leave per year (pro-rota for part-time) Additional annual leave available Generous Maternity/Paternity pay Fantastic CPD and inclusive resources for development Well-being hours Opportunities of volunteering within local community and charities We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to support with mental health and wellbeing for staff from different backgrounds. The successful candidate will be employed by The Leicestershire College a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at one of the campus’ of Loughborough College Group. Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship. Loughborough College Group is committed to safeguarding and promoting the welfare of all students and expects all staff to share this commitment. Please note, all applicants will be subject to an enhanced DBS check. If you require any support to apply for this job, please email recruitment@loucoll.ac.uk
Added on 1 Sept 2026
Save to favouritesEnvironmental Health Officer – Private Sector Housing
inploi - Trafford
Competitive
PermanentFull time
Working Pattern: Full time Working Arrangement: Hybrid Interview Date/Type: Face to face SMART Working: We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working - giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role. About the Role Trafford’s Private Sector Housing Team have an exciting vacancy for an Environmental Health Officer to join the team. The Environmental Health Officers in the team work to support the Team Leader (Private Sector Housing) in enforcing a wide range of legislative requirements in the area of private sector housing. This includes the investigation of complaints of poor housing conditions and undertaking inspections of private sector housing to assess potential hazards and carrying out any follow up or enforcement to bring the property to current standards. In addition, the team license Houses in Multiple Occupation and undertake work to bring empty properties in the borough back into use. This role offers the flexibility of hot desking / home working together with field based work. About You You will have: A degree or diploma in Environmental Health. Hold the Housing Health and Safety Rating System qualification Recent experience and specialist knowledge relating to private sector housing enforcement. The ability to prioritise work and manage a busy workload and deliver to tight deadlines. A passion and pride in your work. Excellent written and communication skills. Your style and approach will reflect our values and behaviors: you will be committed to continually learning & improving the way you do things to ensure effective outcomes; valuing and respecting others’ contribution, you will work together to deliver service; you will take ownership of your actions and strive to getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference. Additional Information This advert may close early if we receive a high number of applications, so please apply as soon as possible. You will have flexibility in terms of hybrid working at home and in the office. Flexibility will be required to work outside core hours. You will be required to drive in this role and have a serviceable car available for use. Find Out More. For the full details of this opportunity, please refer to the role profile linked below. If you have any questions or would like an informal chat you can get in contact with the hiring manager, Nicola Lees at Nicola.lees@trafford.gov.uk About us... Trafford is a vibrant, inclusive borough at the heart of Greater Manchester. Home to 235,000 residents, four thriving town centres, over 11,000 businesses, and 60+ parks and green spaces. We’re a place where community and opportunity meet. With excellent transport links, a proud heritage as the birthplace of the NHS, world-class sporting venues and outstanding schools, Trafford is a fantastic place to live, work, and thrive. Why Trafford? We’re more than just a local authority; we’re a team of passionate people committed to making a real difference. We deliver essential services that matter, from education and social care to business support, licensing, libraries and leisure and much more. No matter what your role is with us, you will help us to create a borough where all our “residents, businesses and communities thrive.” Our Culture... Our values are at the heart of everything we do. They’re not just words on a wall, they shape how we work together, make decisions, and support each other every day. They help us create a workplace where everyone feels valued, heard, and inspired to do their best. If you share these values and want your work to have real purpose and impact, Trafford is the perfect place to grow your career. What you'll love about working with us... Alongside a competitive salary, we offer a wide range of benefits designed to support your wellbeing, development and work-life balance: Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days. Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working Invest in your future: Join our generous Local Government Pension Scheme for peace of mind. Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential. Wellbeing First: Guided wellbeing walks and “Tea and Talk” sessions, and events like World Mental Health and National Fitness Day. Connect with us: Connect with colleagues through our staff forums or join our Let’s Talk events to network, share ideas, and hear about the exciting work happening across our council. Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards. Key Information... Pre-Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Some roles may also require a DBS check and/or police vetting, which will be noted on the role profile. Please note: We are not a licensed sponsor and will not be able to support with your work visa. Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please click here: Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council Make an Impact. Apply Today.... If you are passionate about making a difference and want to be part of a team shaping a better Trafford for our residents, businesses and communities then we'd love to receive an application from you. We want everyone to feel confident and supported throughout our recruitment process. If you need any help, adjustments or support at any stage, please get in touch with us at recruitment@trafford.gov.uk After reviewing the role profile and submitting your application, successful candidates will be invited to a values-based interview to learn more about your skills and experience. This is your opportunity to show how you connect with our EPIC values and can contribute to our vision. Supporting Documents ↗ Role profile
Added on 20 Aug 2026
Save to favouritesClient Liaison Officer - Crisis Resilience Fund
Navigate - Exeter, Devon
£26,228 to £27,880 a year
HybridContractFull time
The Client Liaison Officers are the first point of contact for individuals referred into the Crisis & Resilience Service and play a vital role in ensuring people receive timely, compassionate and person centred support. Acting as the gateway into the service, you will build trusted relationships from the very first contact, undertaking holistic assessments to understand not only an individual's financial situation but the wider circumstances affecting their wellbeing and resilience. You will respond quickly to people experiencing financial hardship or crisis, helping to stabilise their immediate situation through income maximisation, welfare benefits advice, crisis planning and practical support. Working closely with partner organisations, you will ensure every client is connected to the right support at the right time through a coordinated 'no wrong door' approach. You will maintain regular contact with clients throughout their journey, preventing disengagement and ensuring individuals feel supported whilst awaiting ongoing casework. Through empathy, knowledge and flexibility you will remove barriers to engagement, helping clients prepare for specialist advice and supporting them to build the confidence and skills needed for long-term financial resilience. The role combines triage, welfare benefits advice, crisis intervention, client engagement and case coordination to provide an accessible, responsive and trauma-informed service for some of the most vulnerable people in the community. Main Duties and Responsibilities Client Engagement and Triage • Act as the first point of contact for all referrals into the Crisis & Resilience Service. • Contact new referrals promptly, normally within one working day wherever possible. • Build positive, trusting relationships from the first interaction. • Complete holistic needs assessments to understand each client's circumstances, priorities and support needs. • Identify risks relating to homelessness, utility disconnection, enforcement action, safeguarding and financial crisis. • Assess barriers to engagement including poor mental health, disability, trauma, digital exclusion, literacy, caring responsibilities and rural isolation. • Undertake and maintain appropriate risk assessments, including those relating to lone working, to support and safeguard the health, safety and wellbeing of clients and staff. • Agree preferred communication methods with each client and tailor support accordingly. Crisis Intervention Provide immediate practical support to help stabilise clients experiencing financial hardship by: • Maximising household income through welfare benefits advice and applications. • Supporting Crisis Fund applications where appropriate. • Completing benefit entitlement calculations. • Assisting clients to gather supporting evidence. • Developing emergency budgets. • Identifying priority debts. • Negotiating with priority creditors where appropriate. • Supporting Breathing Space applications. • Protecting essential services including fuel and housing. • Arranging emergency support including food, fuel and other crisis assistance where available. Aim to stabilise urgent situations within three working days wherever possible. Welfare Benefits Advice • Provide high-quality welfare benefits information and advice. • Complete benefit entitlement checks. • Support new claims and changes of circumstances. • Assist clients with mandatory reconsiderations and appeals where appropriate. • Identify opportunities to maximise household income. • Keep knowledge of welfare benefits legislation up to date. Client Journey and Case Coordination • Allocate clients to the most appropriate adviser based on complexity and need. • Maintain oversight of client journeys. • Ensure no client disengages or is lost within the system. • Maintain regular contact with clients awaiting specialist advice. • Support clients to engage with "Get Advice Ready" sessions to help clients prepare documentation and understand the advice process. • Make warm referrals to partner organisations with client consent. • Support seamless transitions between crisis intervention and longer-term casework. Outreach and Accessibility • Deliver support flexibly through telephone, video, secure digital communication, outreach venues and home visits where appropriate. • Remove barriers preventing individuals from accessing advice. • Adapt communication styles to meet individual needs. • Promote financial education opportunities and encourage participation where appropriate. Partnership Working • Develop positive working relationships with partner organisations. • Liaise with statutory agencies including housing, adult social care, DWP and health services. • Attend multi-agency meetings where appropriate. • Promote the "No Wrong Door" approach to service delivery. Systems, Recording and Compliance • Maintain accurate and timely case records using AdvicePro. • Complete all monitoring requirements. • Record outcomes, interventions and client progress. • Maintain GDPR compliance. • Use digital systems including client portals, Open Banking and automated workflows where appropriate. • Ensure safeguarding concerns are recorded and escalated immediately. Continuous Improvement • Participate in supervision and reflective practice. • Contribute ideas for improving systems and processes. • Support service evaluation through client feedback and case studies. • Keep professional knowledge up to date through continuous professional development.
Added on 18 Aug 2026
Save to favouritesAttendance Officer and Administration Coordinator - Kendrick School
Reading Borough Council - Reading, Berkshire
£23,548 to £28,198 a year
On-sitePermanentFull time
Kendrick School is a successful 11-18 girls’ grammar school in Reading. Graded ‘Outstanding’ in all its OFSTED inspections, Kendrick School is a centre of academic excellence with a track record of high performance and achievement. We have vacancy for an Attendance Officer and Administration Coordinator to join our Student Welfare Team. Our Attendance Officer plays a vital role in sustaining our strong attendance culture, supporting students and families and ensuring every student has the opportunity to thrive and achieve their full potential. The role includes: Monitoring statutory attendance and punctuality data daily and ensuring that this information is swiftly made available to appropriate staff. Follow-up on every absence with students, families and/or staff as appropriate and ensure all attendance is accurately recorded. Identify and implement intervention strategies to address and continually improve attendance and punctuality. Be responsible for the day-to-day management of the administration team. Applicants must have a desire to see every child reach their highest possible outcome and have excellent communication and interpersonal skills with both adults and children. They must be professional, IT competent and be able to produce and analyse data for reports.
Added on 3 Sept 2026
Save to favouritesEast Yorkshire & Lincolnshire Support Security Officer
Mitie
PermanentFull time
Retail Security Officer - M&S Location: Lincoln - Newark Maltings - Gainsborough - and surrounding areas Salary - £16 per hour Officer will require access to a vehicle due to the store locations Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues. This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products. We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure. -At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed. -Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues. -You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment. -Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management. -You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently. -Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone. -Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed. What we're looking for -Previous security experience is preferred -A valid SIA licence is desirable, although not essential -Strong communication and interpersonal skills -A calm, confident and professional approach -A proactive mindset with the ability to make sound decisions quickly -A genuine passion for customer service and keeping people safe Important Information All candidates must be able to provide a 5-year checkable work history within the UK. This is a role where service, safety and professionalism come together every single day. Excellent Benefits -£16 per hour -20% colleague discount (after a qualifying period) -Company-funded SIA licence renewal -Share Incentive Plan -Save As You Earn Scheme -Cycle to Work Scheme -Life Assurance -Childcare Voucher Scheme Ready to make a difference? Take Your Marks and apply today
Added on 28 Aug 2026
Save to favouritesBehaviour Support Officer in Birmingham based school
TeacherActive Ltd
£90 to £110 a day
On-siteContractFull time
Job Title: Behaviour Support Officer Location: Birmingham Start Date: Immediate Start Salary: £100 - £130 per day Are you experienced in supporting primary-aged pupils with Social, Emotional and Mental Health (SEMH) needs? Can you build positive, trusting relationships with pupils and help them develop effective self-regulation strategies? Do you have the resilience and confidence to support behaviour while helping pupils engage and succeed in their learning? TeacherActive is proud to be working with a specialist SEMH primary school in Birmingham that is focused on creating a supportive and structured environment for pupils with additional needs. The school takes a consistent approach to behaviour and recognises the importance of helping pupils regulate their emotions before successfully engaging with education. The school is looking to appoint a Behaviour Support Officer on a full-time, long-term basis with an immediate start. The successful Behaviour Support Officer will provide 1:1 and small group mentoring, support learning and behaviour in and outside the classroom, develop individual behaviour support plans and work alongside senior leaders, staff, families and external agencies to improve outcomes for pupils. The successful Behaviour Support Officer will have: • Experience supporting children or young people with SEMH needs • Experience providing behaviour support within an education or similar setting • Confidence delivering 1:1 and small group interventions and mentoring • Strong knowledge of positive behaviour and self-regulation strategies • The ability to monitor, record and contribute to the analysis of behaviour • A positive, resilient and consistent approach to building relationships with pupils In return for the above you can expect to receive: • A dedicated team of consultants available 24/7 to help you with the easy onboarding process • CPD Courses and certificates as part of the My-Progression channel • Market leading rates of pay • TeacherActive Referral Scheme – Receive up to £200 when you refer a friend Terms and Conditions apply Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard earned cash. If you are interested in this Behaviour Support Officer position, then click ‘APPLY NOW’ and I will be in touch regarding this fantastic opportunity. EMAIL: helen.carter@teacheractive.com CONTACT NUMBER: 0121 200 3224 About TeacherActive TeacherActive is one of the UK’s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. Safeguarding and DBS Compliance Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment.
Added on 27 Aug 2026
Save to favouritesPermanent Full-time Mobile Patrol Officer
OM Security Ltd. - Egham, Surrey
from £13 an hour
On-sitePermanentFull time
Company Overview Premier Services provides professional Mobile Patrols, Keyholding & Alarm Response, and Unlock & Lock services to residential and commercial clients across Surrey and Berkshire. With a strong reputation for reliability, professionalism, and customer care, we are now looking to expand our team. The Role We are recruiting a Night Mobile Patrol / Alarm Response Security Officer to join our established team. This is a varied and rewarding role where no two shifts are the same. You will play a key part in protecting client premises, responding to alarms, and delivering a high standard of security services. This role is ideal for proactive individuals who are committed to maintaining safety standards through vigilant patrols and effective incident response. Key Responsibilities - Attending alarm activations and rapid response incidents at various locations. - Conducting routine patrols and building checks. - Conducting inspections, reporting insecurities, and escalating issues where necessary. - Locking and unlocking client premises at scheduled times. - Driving a company vehicle (manual, GPS-tracked) safely and responsibly. - Completing accurate and timely reports using company smart devices (Android/Apple). - Liaising with supervisors and the Control Room to ensure smooth operations. - Liaise with law enforcement or emergency services when required, ensuring proper communication and documentation. - Maintain a professional presence at all times to promote a safe environment for staff and visitors. What We're Looking For: - Valid SIA License (SG / DS / CP). - Full UK Manual Driving License (Category B). - 5-year checkable work history. - Previous security experience, ideally in mobile patrols or keyholding response (preferred but not essential). - Good knowledge of the local area (Reading, Slough, Staines-upon-Thames) is desirable. - Comfortable using smartphones/tablets for reporting. - Flexible, reliable, and able to cover shifts at short notice when required. - Smart, professional, and customer-focused with strong communication skills. Key Attributes: - Integrity and honesty in all situations. - Reliability and punctuality, with a strong work ethic. - Professional appearance and conduct. - Calm under pressure and able to make sound decisions. - Adaptability to changing demands and situations. - Strong communication and teamwork skills. - Proactive and able to work independently as well as in a team. Why Join Us? - Competitive pay: £13.00 per hour, paid monthly. - Full uniform and training provided. - On-site parking at our Egham base. - Overtime opportunities available. - Supportive team environment with immediate start dates available. How to Apply: To apply, please send your CV and covering letter. Your application must include: - Your SIA License type and number. - Your contact telephone number(s). Please note: We cannot accept applications over the phone.
Added on 10 Aug 2026
Save to favouritesCommercial Support & Purchasing Officer (Remote/Hybrid)
ESSENTIAL EMPLOYMENT LTD - Chichester, South East
£16.89 to £16.89 an hour
HybridContractFull time
Commercial Support & Purchasing Officer (Remote/Hybrid) needed in Chichester, £16.89ph PAYE - Reference: 5302536 Provide purchasing, supplier administration, financial administration and commercial support to the IT Service Operations Service & Supplier Management Team. Raise and manage purchase orders, support goods receipting, supplier onboarding, contract administration, low-value procurement activities, internal recharging, management reporting and supplier governance processes. Working from home, office attendence required to start with for training purposes. This is a full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.
Added on 11 Aug 2026
Save to favouritesRevenue Protection Officer - Temp Maternity Leave
inploi - High Wycombe
from £14.35 a year
PermanentFull time
Revenue Protection Officer - 3 Month Maternity Cover November - February The role Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you to succeed. Chiltern Railways Ltd operates commuter and regional rail passenger services, operating from its central London terminus at Marylebone along the M40 corridor to destinations in Buckinghamshire, Oxfordshire, Warwickshire, and offering long-distance services to the West Midlands along two routes. We are seeking a dedicated Revenue Officer to ensure valid ticket possession among passengers, reduce ticket-less travel, and uphold exceptional standards of customer service. As a Revenue Officer, your main responsibilities will include, but not limited to: Leading a team of Revenue Protection Officers focused on minimising fare evasion. Day to day scheduling and general operational duties Taking responsibility of any HR issues and being the initial investigating officer. Maintaining a professional demeanour consistently. Collaborating with various agencies, including other TOC staff, Security Officers, and the British Transport Police during joint revenue operations. Verifying passengers' possession of valid tickets upon boarding and disembarking from train services. Collecting used tickets and facilitating ticket sales when necessary and appropriately trained. Issuing Penalty Fare notices and completing necessary documentation such as MG11 statements and Travel Incident Reports. Issuing Car Park Fixed Penalty Notices. Assisting passengers with local enquiries and providing train running information. Representing Carlisle Support Services and our client by delivering exceptional customer service. Attending court as a professional witness when required. Proactively delivering outstanding customer service, particularly to vulnerable passengers, with an empathetic approach. Safeguarding vulnerable passengers in accordance with local guidelines. Maintaining excellent communication skills, both verbal and written, for daily passenger interactions and accurate incident reporting for potential court use. Demonstrating proficiency in conflict management and appropriately diffusing situations. Prioritising safety, identifying concerns, and ensuring adherence to safe working practices through proactive intervention. Maintaining confidentiality of all information provided for duty performance, not disclosing it to any parties outside Carlisle Support Services or Chiltern Railways. Adhering to the client & CSS Accident and Incident reporting process. Fulfilling any additional duties reasonably expected by your manager, company, or any of the Company’s clients, in line with company policies. Experience, Knowledge, Qualifications, and Training: Demonstrates strong communication skills, both written and oral. Proficiency in IT skills, utilising various software solutions for penalty issuance and report creation. Excellent interpersonal and customer service skills. Ability to work independently, taking responsibility for own actions. Proficiency in following procedures in verbal, written, and online forms. Educated to GCSE Level (or equivalent). Flexibility in working hours. Safety Responsibilities Full adherence to the Transport & Works Act (Alcohol and Drugs) requirements. Regular safety and security checks and any related tasks required. Compliance with local emergency plans and procedures. Taking reasonable care of personal health and safety and that of others affected by your actions. Compliance with relevant policies or legislation regarding reporting to work under the influence of drugs and alcohol. Full compliance with uniform standards and wearing of PPE during duty. You must also be: A resident in the UK for a minimum period of 3 years Eligible to work full time in the UK without restrictions. This is us: Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. The benefits: A competitive hourly rate of pay – paid monthly Access to Company Pension Scheme after qualifying period Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits – discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Added on 27 Aug 2026
Save to favourites