Fire Safety and Security Officer
NHS Jobs - Stoke-on-Trent
£39,959 to £48,117 a year
PermanentFull time
Alongside the Key Duties/Responsibilities: Resource Management1.Advise on the purchase of fire safety and security equipment to ensure it is fit for purpose.2.Wherever possible, identify cost efficiencies through new ways of working and obtaining best value for money in procurement.Specialist/Technical requirementsSystems and Equipment1.Responsible for fire safety and security ensuring systems, equipment and plant are tested and maintained to meet compliance requirements.2.Responsible for the management and use of information systems including Micad and Microsoft Office suite.3.Carries out fire risk assessments and site audits to assess compliance with complex statutory requirements.4.Utilises corporate Communications and IT systems effectively.Judgements1.Makes judgements on a range of complex facts and situations in response to changing priorities and competing demands including:Range of complex compliance fire safety and security requirementsResourcesBuilding, fire and health and safety regulationsRisk managementHealth and safety managementEvaluation of performance against fire safety compliance requirementsAnalysis of specialist technical informationInterpretation of complex legislation, technical guidance, best practice codes2.Works with the Compliance Manager in ensuring fire safety compliance targets are met, interpreting and acting upon complex statutory requirements.3.Makes judgements across a range of compliance Estates issues, taking account of the sometimes-conflicting demands of legislation, health and safety requirements, healthcare standards and financial constraints.4.Makes judgements consistently within the context of the CARE values and the Trusts commitment to be outstanding in all it does.Communication1.Provides, receives and analyses complex fire safety and security information and communicates, technical and statutory information with specialists, non- technical individuals, and other stakeholders.2.Develops and implements effective channels of communication to ensure complex information is disseminated in a timely and appropriate manner to other team members and colleagues from other service areas.3.Proactively communicates with other members of the Estates team, on fire safety and security matters.4.Prepared to challenge appropriately when compliance standards fall short.5.Adapts personal communication style appropriately to the needs of the audience.Challenges1.Overcomes barriers to understanding because of the technical and complex nature of information.2.Addresses conflicting perspectives and demands from user Departments.3.Requires concentration and mental effort to resolve complex issues.4.Maintains a firm but fair approach with team members to ensure that compliance standards are maintained.
SIA Customer Service Officer
inploi - Folkestone
Competitive
PermanentFull time
Security & Customer Service Officer Location: Le Shuttle (Eurotunnel), Folkestone Shift Pattern: 24/7 operation | Early, Late & Night Shifts | 8 & 12-hour shifts Make a Real Impact – Be Part of Something Bigger Carlisle Support Services is proud to partner with Le Shuttle (Eurotunnel), one of Europe's most important transport links connecting the UK and France. We're looking for professional, customer-focused Security & Customer Service Officers to join our team, helping to deliver a safe, secure and exceptional experience for thousands of passengers travelling through this unique operation every day. If you enjoy working in a fast-paced environment where no two days are the same, this could be the perfect opportunity for you. About the Role As a Security & Customer Service Officer, you'll play a vital role in ensuring the safety, security and smooth operation of both passenger and freight services. Your responsibilities will include: Delivering outstanding customer service to passengers throughout their journey. Conducting passenger, vehicle and freight security searches in line with security procedures. Maintaining a safe, secure and welcoming environment. Supporting the efficient movement of passengers and vehicles through the terminal. Working collaboratively with colleagues across multiple operational areas. Responding professionally and confidently in a busy, safety-critical environment. Following all security, health & safety and operational procedures. Full training will be provided. What We're Looking For We're seeking enthusiastic, reliable individuals who are passionate about both customer service and security. You'll ideally have: A valid SIA Door Supervisor or Security Guard licence.(Mandatory) Previous experience in an SIA security role. Excellent customer service experience in a public-facing environment. Strong communication and interpersonal skills. A proactive, organised and professional approach. The ability to remain calm under pressure. Confidence working independently and as part of a team. Flexibility to work a variety of shifts across a 24/7, 365-day operation. A positive attitude and willingness to learn. Applicants must be at least 18 years old. Pre-Employment Requirements Successful applicants will be required to provide: A full 5-year employment and/or education history. Proof of Right to Work in the UK. A satisfactory DBS check. Completion of Counter Terrorism Check (CTC) clearance Overseas criminal record checks where applicable. A successful safety-critical medical assessment. Original identification documents as part of our comprehensive screening and vetting process. What You'll Receive At Carlisle Support Services, we believe in recognising and rewarding our people. You'll benefit from: Competitive salary. Full induction and ongoing training. Structured career development and progression opportunities. Fully funded SIA Top-Up training delivered by our in-house trainers. Employee Assistance Programme supporting your mental, physical and financial wellbeing. Health and wellbeing initiatives, including family-friendly policies. Instant access to earned wages through our financial wellbeing platform. Retail, leisure and lifestyle discounts. High-quality uniform and equipment. £100 Refer a Friend bonus. Long service and employee recognition awards. Whether you're looking to develop your career in security or build on your customer service experience, we'll provide the support and training to help you succeed. About Carlisle Support Services Carlisle Support Services is one of the UK's leading providers of security, events, cleaning and facilities management services. With over 5,000 colleagues nationwide, we're proud to work with some of the UK's best-known organisations, including Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC Studioworks and many more. When you join Carlisle, you're joining a company that invests in its people, values professionalism and creates opportunities for long-term career development. Diversity & Inclusion We're committed to creating an inclusive workplace where everyone feels valued, respected and supported. We welcome applications from people of all backgrounds, experiences and communities. Selection is based solely on skills, experience and potential. Ready to Join Us? If you're looking for a rewarding role where you can make a genuine difference every day while building a long-term career, we'd love to hear from you. Apply today and become part of the team helping to keep Le Shuttle (Eurotunnel) moving safely and efficiently. #priority
Relief Retail Security Officer
Mitie
PermanentPart time
£ 14.54 per hour + Paid Lunch Break Looking for a role where you're valued, supported and paid for every minute you're on shift - even your breaks? At Mitie, we recognise the importance of your time, which is why your lunch break is fully paid, meaning you earn more while taking the time you need to recharge. About the Role We're looking for a confident, approachable Retail Security Officer who can bring energy, professionalism and a calm presence to the shop floor. This is a role where no two days are the same as you'll be helping to protect people, prevent loss and create a safe, positive shopping experience for customers and colleagues alike. With flexible shifts discussed at interview, this is a great opportunity to find a working pattern that fits around your life while building a rewarding career with Mitie. What You'll Be Doing -Providing a visible, reassuring presence on the shop floor -Delivering outstanding customer service at all times -Deterring theft, anti-social behaviour and public order offences -Carrying out regular store patrols -Operating CCTV systems to reduce crime and stock loss -Working closely with store management teams -Supporting partnerships with Police and local crime networks -Using Body Worn CCTV to enhance safety for everyone onsite What You'll Need -A valid SIA licence (or willingness to complete the training - we may be able to support you with this) -A full 5-year checkable employment or education history (this is essential for vetting) -A proactive, professional and customer-focused approach Why Join Mitie? We don't just offer a job - we offer a package that supports you: -£14.54 per hour + PAID LUNCH BREAK (so you earn more for your time) -Guaranteed contracted hours, giving you stability, certainty and peace of mind -Generous annual leave, so you can properly switch off, recharge and enjoy time away from work -Pension schemes to help you plan and build for your future -Uniform provided, so you have everything you need to feel confident from day one -SIA licence renewals support, with the cost of these covered whilst in employment with Mitie (excluding DS&CP license) helping you stay qualified and ready to progress -Full induction and ongoing training, giving you the knowledge, support and confidence to succeed -Retail discounts, financial services and reward schemes to help your money go further -Online GP access for you and your family, giving you quick, convenient support when you need it -Apprenticeships and real career progression opportunities, so this can be the start of something bigger Don't miss out on this opportunity to join a supportive team where you're paid fairly for every minute you work!
Operations & Office Support Coordinator
Emmerson Ross Recruitment - Paignton
£28,000 to £30,000 a year
On-sitePermanentFull time
The business My client is an established UK-based manufacturer producing high-quality, bespoke products for commercial clients across the UK. Their work combines design, manufacturing and installation, with projects ranging from individual requirements through to larger commercial installations. They are a small, close-knit team, where everyone has an important role to play. This creates a hands-on working environment where you’ll get to understand how different parts of the business fit together and have the opportunity to learn a wide range of skills. The role This is a genuinely varied position covering office administration, customer service, order processing, delivery and dispatch, and practical activities. You’ll have genuine ownership of your work rather than being confined to one narrow set of duties. One day you might be handling a customer enquiry and organising a delivery; another could involve preparing components for dispatch or checking stock. You don’t need to arrive with experience in every area. Full training and support will be provided. What matters most is your approach: you’re organised, methodical, proactive and willing to learn. Key responsibilities - Responding to customer enquiries, managing CRM records and developing product knowledge to handle enquiries and spare parts requests. - Preparing quotes and purchase orders and supporting the invoicing process using Sage 50. - Organising deliveries, collections and courier dispatch, including liaising with customers and installation teams to keep deliveries on schedule. - Assembling, checking and securely packing components for dispatch and monitoring stock levels. - Identifying and resolving shortages, damaged goods and quality issues. - Coordinating company vehicle checks, servicing, MOTs, taxation and records. - Learning to operate a rotary engraver to produce numbering plates and key tags. - Maintaining statutory inspection and testing records and supporting GDPR, data protection and quality requirements. - Supporting product design activities, with the opportunity to develop basic AutoCAD skills. - Carrying out occasional local collections, deliveries and supplier runs using the company van when required. Training & progression As your knowledge and experience develop, there is genuine scope to take on more responsibility and progress towards areas such as Product Design or Project Management, including further AutoCAD training where relevant.
Complaints Officer - Customer Services
BBS Recruitment - N1 1XR
from £26.26 an hour
On-siteTemporaryFull time
BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting for an experienced Complaints Officer for our client based in Islington and surrounding areas. Duties and Responsibilities for the successful Complaints Officer: To be familiar with all aspects of the Corporate Complaints Procedure to enable the department to respond to complaints in a comprehensive and timely fashion and in line with corporate guidelines. To be familiar with all aspects of departmental procedures and processes and ensure recommendations are made to the Housing Customer Solutions Team Leader on improving the service. To ensure that all complaints, customer enquiries and service requests are dealt with speedily and effectively, in line with service level agreements. Ensure investigations of stage 1 complaints are thorough and comprehensive, and provide the best possible outcome for residents, clients and the service. Hold services to account for any identified service failures, identifying areas for improvement and driving these forward where appropriate. Issue determinations on complaints outcomes and issue compensation where appropriate in line with best practice and organisational guidelines. To take the lead on and coordinate cross-departmental complaints and member’s enquiries. Ensure all correspondence and documentation relating to complaints and member’s enquiries is filed accurately and that electronic files are maintained in accordance with procedures. Ensure that all services are made available to complainants, external agencies and advocacy groups, and that information sent to the complainant is relevant and up to date. To work effectively with internal and external parties to ensure all enquiries and requests are dealt with within departmental procedures and timescales. To escalate reported issues of staff misconduct, safeguarding or other potentially serious complaints to the Customer Solutions Team Leader, or Customer Solutions Manager. To ensure that a high quality of service and information is provided to all customers. To provide reports and briefings as requested on the status of a particular complaint or on the outcome of complaints, their trends and impact to the Housing Customer Solutions Team Leader. Requirements for Complaints Officer: 18 Months Experience dealing with Complaints Experience of identifying learning and trends in relation to complaints and producing written reports. Ability to quality check investigations and responses to complaints and other representations from members of the public and elected members (councillors) ensuring they are dealt with sensitively, fairly and effectively. If you have the relevant experience as a Complaints Officer, please apply with your CV.
Attendance Support Officer - WMF3130e
Westmorland and Furness Council - Lowther Street, kendal
£38,220 to £39,152 a year
On-sitePermanentFull time
We are looking for an enthusiastic and innovative colleague to join our Access to Education Service as an Attendance Support Officer working with schools, children, their families and other professionals to ensure all children and young people can access education provision. As an Attendance Support Officer you will work with schools, children and families and other professionals to promote the importance of regular attendance at school. You will offer advice and guidance to support improved attendance. You will work closely with identified schools to fulfil the Local Authority’s responsibilities in relation to school attendance as identified in DFE guidance which include holding termly support meetings with each school to identify priorities based on an analysis of data. You will also support intervention plans for individual pupils as required and apply the use of legal frameworks when necessary to promote improved attendance.
Information Business Support Officer
Conwy County Borough Council - Colwyn Bay, Conwy
HybridTemporaryFull time
Do you want a rewarding career and to make a difference to Families in Conwy? We are a friendly team working in the East of Conwy helping families to make the best out of family life. We can offer you more than just a job in social care. Information and Business Support Officers are our first point of contact for families and professionals for the team. They have a massive impact on the lives of the families they support. You can help us to make a difference here and now. If you are a people person and have some administrative and IT skills this role provides an opportunity to develop your experience in this field. We all know that bringing up a family isn’t easy and we all need advice and support sometimes.
School Crossing Patrol Officer
Fife Council - Anstruther
£25,604 to £25,604 a year, pro rata
On-sitePermanentPart time
Not all our vacancies are advertised here. Please visit www.fife.gov.uk/jobs to view all our current vacancies. While you are on our site, why not sign up for 'Job Alerts' and we will email you when we advertise a vacancy that you may be interested in. Refer to our FAQ page if you require further guidance. Job Details As a School Crossing Patrol Officer, you will play a vital role in community safety by ensuring children and other members of the community safely cross the road at a designated point between specified times. No formal qualifications are necessary, the ability to cope in all weather conditions, a good road sense, knowledge of the Highway Code/Green Cross Code and previous experience of working with children would be desirable. It is essential that you can attend the patrol point daily at school opening and closing times in all weather conditions, including attending at short notice in the event of unscheduled school closures. Anstruther Primary School Permanent, part-time, term-time 38-week contract with a salary of £25,604.23 pro-rata and annualised pay. Hours are mainly 08:20am to 09:15am and 2:50pm to 3:25pm. You will earn a competitive salary of £25,604.23 pro rata and have access to a range of benefits, including: We pay the Scottish Local Government Living Wage of £13.64 per hour for this post, plus extra payments for shift work, including weekends. Pay is annualised (equal instalments every 4-week pay period) Access to and support with a training opportunities and qualifications for the job. Local and national discounts including supermarkets, restaurants, and retail All appropriate uniform will be provided.
School Crossing Patrol Officer
Fife Council - Glenrothes
£25,604 to £25,604 a year, pro rata
On-sitePermanentPart time
Not all our vacancies are advertised here. Please visit www.fife.gov.uk/jobs to view all our current vacancies. While you are on our site, why not sign up for 'Job Alerts' and we will email you when we advertise a vacancy that you may be interested in. Refer to our FAQ page if you require further guidance. Job Details As a School Crossing Patrol Officer, you will play a vital role in community safety by ensuring children and other members of the community safely cross the road at a designated point between specified times. No formal qualifications are necessary, the ability to cope in all weather conditions, a good road sense, knowledge of the Highway Code/Green Cross Code and previous experience of working with children would be desirable. It is essential that you can attend the patrol point daily at school opening and closing times in all weather conditions, including attending at short notice in the event of unscheduled school closures. Hill of Beath Primary School Permanent, part-time, term-time 38-week contract with a salary of £25,604.23 pro-rata and annualised pay. Hours are mainly 08:20am to 09:15am and 2:50pm to 3:25pm. You will earn a competitive salary of £25,604.23 pro rata and have access to a range of benefits, including: We pay the Scottish Local Government Living Wage of £13.64 per hour for this post, plus extra payments for shift work, including weekends. Pay is annualised (equal instalments every 4-week pay period) Access to and support with a training opportunities and qualifications for the job. Local and national discounts including supermarkets, restaurants, and retail All appropriate uniform will be provided.
School Crossing Patrol Officer
Fife Council - Tayport
£25,604 to £25,604 a year, pro rata
On-sitePermanentPart time
Not all our vacancies are advertised here. Please visit www.fife.gov.uk/jobs to view all our current vacancies. While you are on our site, why not sign up for 'Job Alerts' and we will email you when we advertise a vacancy that you may be interested in. Refer to our FAQ page if you require further guidance. Job Details As a School Crossing Patrol Officer, you will play a vital role in community safety by ensuring children and other members of the community safely cross the road at a designated point between specified times. No formal qualifications are necessary, the ability to cope in all weather conditions, a good road sense, knowledge of the Highway Code/Green Cross Code and previous experience of working with children would be desirable. It is essential that you can attend the patrol point daily at school opening and closing times in all weather conditions, including attending at short notice in the event of unscheduled school closures. Tayport Primary School Permanent, part-time, term-time 38-week contract with a salary of £25,604.23 pro-rata and annualised pay. Hours are mainly 08:20am to 09:15am and 2:50pm to 3:25pm. You will earn a competitive salary of £25,604.23 pro rata and have access to a range of benefits, including: We pay the Scottish Local Government Living Wage of £13.64 per hour for this post, plus extra payments for shift work, including weekends. Pay is annualised (equal instalments every 4-week pay period) Access to and support with a training opportunities and qualifications for the job. Local and national discounts including supermarkets, restaurants, and retail All appropriate uniform will be provided.