Retail Relief Security Officer
Mitie
PermanentPart time
Relief Security Officer - B&Q Bristol Stores (Sick Leave & Annual Leave Cover Only) Location: B&Q Cribbs Causeway, Longwell Green, Hartcliffe StoresPosition: Relief Officer - Covering Annual Leave and Sick Leave OnlyPay: £13.70 per hour Shifts: As and When Required, Requires Flexibility For This Role Why Join Mitie? -Generous Staff Discount: 20% (subject to qualifying period) -Free SIA License Renewal -Competitive Holiday Entitlement -Pension Scheme -Personal Learning Hub & Additional Training -24/7 Virtual GP & Healthcare Benefits -Cycle to Work Scheme -Full Uniform Provided -Exclusive Discounts with Selected Companies -Company Share Scheme (SIP & SAYE) -Overtime Available About the Role: Mitie has an exciting opportunity for a Retail Security Officer at our B&Q retail store. Enjoy discounted benefits and gain high-quality experience within the security industry. Full training and a quality induction will be provided. Responsibilities: -Act as a visual deterrent on the shop floor -Safely detain offenders following H&S training -Utilize store security systems, including CCTV and EAS gates -Collaborate with covert security operatives -Investigate losses and support inquiries about known offenders -Complete accurate incident reports and company documentation -Report crime incidents using a company-provided tablet -Conduct routine patrols to ensure customer safety -Record patrols in daily activity sheets -Provide security updates during store briefings -Conduct shift handovers to ensure service continuity -Maintain a safe and secure environment for all Qualifications: -Door Supervision or Security Guarding License -Five-year checkable employment history or documentary evidence of any period of unemployment, self-employment, or education Desirable Experience: -Previous experience in a retail security role Additional Information: Mitie's flexible benefits scheme is designed to suit your lifestyle. Access high street discounts, financial wellbeing assistance, and more through our platforms. With over 68,000 employees, Mitie is the UK's leading facilities management and professional services company, committed to the growth and development of our team members. Apply Now to become a part of our dedicated team at Mitie and take advantage of our extensive benefits and career development opportunities!
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Private Sector Support Officer
inploi - Trafford
Competitive
PermanentFull time
Working Pattern: Full time Working Arrangement: Hybrid Interview Type: Face to face SMART Working: We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working - giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role. About the Role We currently have an exciting vacancy within the Housing Options Team based in Sale. In the role of a Private Rented Sector Support Officer, you will support the PRS Lead within HOST to increase the portfolio of private sector accommodation in Trafford that can be utilised for homeless households. You will also support with Sign-ups, property inspections and monitoring of rent accounts and contribute towards the efficient and effective management of the Emergency and Temporary accommodation by liaising with the Temporary Accommodation Team and HOST Officers. You will be required to deal with enquiries that assist residents and landlords and arrange furniture packages and deliveries to the properties within the HOST portfolio. About You We are looking for someone who is Self-motivated and organised with experience in a similar role who has delivered high customer service standards and understands the different needs of different customers. You should have experience of working within a multi-functional team and communicating with partners and key stakeholders with a proven track record of delivering an excellent range of services to a diverse community. You must understand the requirements of the General Data Protection legislation and principles, with a knowledge of safeguarding and safeguarding responsibilities and experience of guiding or advising on standard procedures and processes. You must be proficient in the use of IT software packages, including databases and the use of spreadsheets, inputting and calculating with accuracy and be able to communicate effectively with clients either verbally or in writing and to establish excellent working relationships with colleagues at all levels. We ae looking for someone with the ability to work independently under pressure and to plan and prioritise own workload to meet own and team deadlines and changes in priority, with the ability to draft standard and non-standard documentation using corporate templates, reports and spreadsheets, accurately, efficiently and with minimal supervision. You must be able to work as part of a team and on own initiative, including an ability to respond independently to unexpected problems and situations. Additional Information This advert may close early if we receive a high number of applications, so please apply as soon as possible. Find Out More. For the full details of this opportunity, please refer to the role profile linked below. If you have any questions or would like an informal chat you can get in contact with the hiring manager, Rob Miller at Rob.miller@trafford.gov.uk. About us... Trafford is a vibrant, inclusive borough at the heart of Greater Manchester. Home to 235,000 residents, four thriving town centres, over 11,000 businesses, and 60+ parks and green spaces. We’re a place where community and opportunity meet. With excellent transport links, a proud heritage as the birthplace of the NHS, world-class sporting venues and outstanding schools, Trafford is a fantastic place to live, work, and thrive. Why Trafford? We’re more than just a local authority; we’re a team of passionate people committed to making a real difference. We deliver essential services that matter, from education and social care to business support, licensing, libraries and leisure and much more. No matter what your role is with us, you will help us to create a borough where all our “residents, businesses and communities thrive.” Our Culture... Our values are at the heart of everything we do. They’re not just words on a wall, they shape how we work together, make decisions, and support each other every day. They help us create a workplace where everyone feels valued, heard, and inspired to do their best. If you share these values and want your work to have real purpose and impact, Trafford is the perfect place to grow your career. What you'll love about working with us... Alongside a competitive salary, we offer a wide range of benefits designed to support your wellbeing, development and work-life balance: Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days. Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working Invest in your future: Join our generous Local Government Pension Scheme for peace of mind. Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential. Wellbeing First: Guided wellbeing walks and “Tea and Talk” sessions, and events like World Mental Health and National Fitness Day. Connect with us: Connect with colleagues through our staff forums or join our Let’s Talk events to network, share ideas, and hear about the exciting work happening across our council. Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards. Key Information... Pre-Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Some roles may also require a DBS check and/or police vetting, which will be noted on the role profile. Please note: We are not a licensed sponsor and will not be able to support with your work visa. Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please click here: Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council Make an Impact. Apply Today.... If you are passionate about making a difference and want to be part of a team shaping a better Trafford for our residents, businesses and communities then we'd love to receive an application from you. We want everyone to feel confident and supported throughout our recruitment process. If you need any help, adjustments or support at any stage, please get in touch with us at recruitment@trafford.gov.uk After reviewing the role profile and submitting your application, successful candidates will be invited to a values-based interview to learn more about your skills and experience. This is your opportunity to show how you connect with our EPIC values and can contribute to our vision. Supporting Documents ↗ role profile
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Night Front Office Supervisor
RBH Hospitality Management Ltd -
London, England
PermanentFull time
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL Located in the heart of East London, Hyatt Place London City East is a contemporary lifestyle hotel featuring 280 stylish guest rooms and suites, modern meeting and event facilities, and one of the capital's most exciting rooftop destinations, PocketSquare Skyline Bar & Terrace. Perfectly positioned between the City of London, Shoreditch, and Brick Lane, the hotel attracts a diverse mix of business and leisure travellers from across the globe. As part of the world-renowned Hyatt brand and managed by RBH Hospitality Management, we are committed to delivering exceptional guest experiences whilst creating an environment where our people can thrive and grow. THE ROLE As Night Supervisor, you will be responsible for overseeing the overnight operation of the hotel, ensuring guests receive exceptional service while maintaining the highest standards of safety, security, and operational efficiency throughout the night. Reporting to the Night Manager and Front Office Manager, you will play a key role in ensuring the hotel operates safely, efficiently and seamlessly throughout the night. Acting as the senior operational presence during overnight hours, you will lead the Night Team, support guests with any requirements, oversee nightly procedures, and ensure the hotel is fully prepared for the day ahead. You will lead by example, delivering outstanding guest experiences, supporting colleague development, and maintaining operational excellence across all areas of the hotel during the overnight shift. This is an excellent opportunity for an experienced Front Office Supervisor, Night Auditor, or Guest Services professional looking to develop their leadership skills and progress within the hospitality industry. A DAY IN THE LIFE OF A GUEST SERVICE MANAGER Delivering Exceptional Guest Experiences Provide professional and friendly service to guests throughout the night. Ensure overnight arrivals, departures, and guest requests are handled efficiently and in line with brand standards. Act as the primary point of contact for guest enquiries, concerns, and emergency situations during the overnight shift. Resolve guest complaints and service recovery situations effectively, ensuring a positive outcome wherever possible. Ensure VIP, long-stay, and returning guests receive appropriate recognition and personalised service. Conduct regular lobby and public area checks to ensure standards are maintained throughout the night. Leading and Supporting the Night Team Lead by example, creating a positive and professional working environment. Supervise and support Night Auditors, Receptionists, and overnight colleagues to ensure service excellence. Provide guidance and coaching to team members, supporting their development and performance. Ensure clear communication and effective handovers between day and night operations. Promote teamwork and collaboration across all hotel departments. Driving Operational Excellence Complete nightly audit procedures accurately and within required timelines. Ensure all Front Office systems, reports, and financial reconciliations are completed correctly. Review room availability, arrivals, departures, and guest requests to ensure operational readiness for the following day. Monitor overnight occupancy and assist with room allocation requirements where necessary. Prepare departmental reports and ensure all relevant information is communicated to the Management team. Support revenue opportunities through upselling and effective room inventory management. Safety, Security & Compliance Maintain responsibility for the safety and security of guests, colleagues, and hotel assets during overnight operations. Respond appropriately to emergencies, incidents, and safeguarding concerns in accordance with company procedures. Ensure compliance with all hotel policies, health and safety requirements, and security standards. Report and document incidents accurately and communicate key information to management. Support compliance with Hyatt and RBH brand standards at all times. THE IMPACT YOU'LL HAVE You will play a vital role in ensuring the hotel operates safely, efficiently, and successfully throughout the night. Your leadership, attention to detail, and ability to remain calm under pressure will help deliver exceptional guest experiences around the clock. By maintaining operational excellence, supporting your colleagues, and creating a welcoming environment for guests, you will contribute directly to the hotel's reputation and overall success, ensuring Hyatt Place London City East continues to exceed guest expectations day and night. WHAT WE NEED FROM YOU To succeed in the role of Night Supervisor, you will bring: Previous experience within a Front Office, Night Audit, Guest Services, or Supervisory role. A passion for delivering exceptional guest experiences. Strong leadership and team coordination skills. Excellent communication and interpersonal abilities. Confidence in handling guest concerns and resolving issues independently. Strong organisational skills and exceptional attention to detail. Experience with cash handling, night audit procedures, and hotel reporting systems. The ability to make informed decisions and remain calm under pressure. Good knowledge of hotel operations, health & safety, and security procedures. Flexibility to work overnight shifts, including weekends and holidays. Knowledge of Opera Cloud or similar hotel management systems would be advantageous. OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
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Teaching & Learning Operations Officer
Royal Holloway University of London - Surrey
from £29,297 a year, pro rata
On-siteContractPart time
Fixed Term until 30 April 2027, Part-Time (17.5 hours per week) Applications are invited for the post of Teaching & Learning Operations Officer (Step Up) in the Faculty of Business & Law. This role will support the delivery of teaching and learning administration within the faculty, with a focus on Post Qualifying (PQ) and Step Up Social Work courses within the Royal Holloway Law School. The post holder will work as part of the Student Administration Directorate, contributing to the delivery of an efficient, consistent and student-focused service across a range of academic programmes. The role involves supporting a variety of teaching and learning processes across the student lifecycle, including enrolment and module registration, assessment and examinations, student records, and results and graduation processes. The post holder will respond to enquiries from students and staff, support student wellbeing and engagement processes, and work closely with academic colleagues and professional services teams to ensure the smooth running of core administrative activities. The role will also involve maintaining accurate records and following established processes and procedures. In return we offer a highly competitive rewards and benefits package including: Generous annual leave entitlement Training and Development opportunities Pension Scheme with generous employer contribution Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. Free parking The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. If you have any queries about this post, please contact Karen Windle: Karen.Windle@rhul.ac.uk For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk Please quote the reference: 0826-301 Closing Date: 23:59, 13 September 2026 Interview Date: Week commencing 21 September 2026
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Retail Elite Security Officer
Mitie
PermanentFull time
Pay rate: £16.27ph Various Shifts (to be discussed at interview) Job Overview: Mitie is looking for an Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers. You must hold a current SIA licence. Vetting It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped. Main duties: -To deliver industry leading customer service -To create a safe environment, free from crime and the fear of crime for customer and colleagues -To manage anti-social behaviour and build relationships with those that cause this -Engage with members of the public by providing a welcoming presence -Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service -Support the Police and crime partnerships where required to aid with the reduction of crime in store -To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety Benefits to working with Mitie include: -Contracted hours -Annual leave entitlement -Pension and Life insurance schemes -Free uniform supplied -SIA Re-licencing programme -Comprehensive induction and training programme -Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services. -Apprenticeship schemes -Progression and development opportunities -All breaks are paid
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Chief Clinical Information Officer
NHS Jobs - Liverpool
£79,504 to £91,609 a year
PermanentFull time
We are seeking a senior clinical leader who Is a registered healthcare professional with significant leadership experience in urgent and emergency care Has a strong track record of leading large-scale digital transformation and service redesign Can bridge clinical, operational and digital domains with credibility and influence Demonstrates strategic thinking, innovation, and systems leadership Is passionate about improving patient outcomes through technology and data Above all, you will be someone who can translate vision into delivery, bringing people with you to embed sustainable change. Assessment Centre and Professional Discussions will take place on 2nd October 2026.
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Assistant Scientific Officer (ID4881)
Government Recruitment Service
£26,025 to £26,025 a year
PermanentFull time
Do you want a role safeguarding standards of animal and plant health and welfare? Do you want to apply your communication and problem-solving skills in a role that provides variety and flexibility? If so, why not join us and make a difference. APHA is a brilliant place to work where our people feel valued, have a voice and can be their authentic selves. We value difference and diversity, because it helps us be more innovative and make better decisions. We are dedicated to being an inclusive employer, offering equitable opportunities for all individuals. Our goal is to build a diverse workforce, and we hope to attract applications from all backgrounds and underrepresented groups. The Animal and Plant Health Agency (APHA) is an executive agency of the Department for Environment, Food & Rural Affairs, and works on behalf of the Scottish Government and Welsh Government. Our diverse teams of over 3,000 skilled and committed professionals come together to provide research, advice and support to UK Government for safeguarding animal, public and plant health for benefit of the environment and economy. The Science Directorate (SD) delivers high quality, high impact and highly relevant multidisciplinary science. Our People are diverse, talented, engaged and inspired to deliver innovative outcomes. Surveillance and Laboratory Services (SLSD) performs testing in a number of areas for both diagnostic and surveillance purposes. The department plays a key role in delivering notifiable disease outbreak testing. You will carry out diagnostic laboratory testing duties in the APHA Starcross Veterinary Investigation Centre. Work as part of a team handling the receipt, registering and testing of samples in an ACDP Containment Level 2/3 laboratory. You will be required to; Work to Agency Safety and Quality standards (ISO:17025 / 9001) Follow approved Standard Operating Procedures, Risk Assessments and Codes of Practice Provide assistance with other duties in the Regional VIC when workload demands We can also offer you a fully funded Biological Science Degree Apprenticeship at Level 6 or a Level 3 Laboratory Technician if you wish at the next available intake. There are specific qualifications required to undertake this apprenticeship. We are looking for a motivated and detail-oriented Laboratory Technician to join our diagnostic laboratory team. This is an exciting opportunity to develop expertise across a range of microbiological, serological and molecular diagnostic techniques while contributing to high-quality laboratory services. Working within a supportive environment, you will play a key role in sample processing, diagnostic testing, quality assurance and maintaining safe laboratory operations. What you'll be doing Sample Processing & Laboratory Operations Receive, register and process laboratory samples submitted for diagnostic testing. Prepare and package samples for referral to external laboratories. Respond to enquiries relating to laboratory submissions and testing services. Maintain laboratory equipment records, logs and documentation. Carry out housekeeping and laboratory maintenance activities in line with schedules. Ensure the safe disposal of samples, biological material and laboratory reagents. Escalate any issues, abnormalities or concerns to the appropriate manager. Diagnostic Testing Full training will be provided across a range of laboratory techniques, including: Culture, examination and processing of diagnostic specimens. Preparation and inoculation of microbiological culture plates. Reading and interpretation of culture results. Microbial identification using a variety of methods, including Gram staining, serotyping, fluorescent antibody test (FAT) and API (Analytical Profile Index) systems. Antimicrobial sensitivity testing and other investigative diagnostic procedures. Detection of antibodies using ELISA (enzyme-linked immunosorbent assay) and DPP (Dual Path Platform) testing methods. Molecular diagnostic techniques, including DNA (deoxyribonucleic acid) extraction, PCR (polymerase chain reaction) and whole genome sequencing (WGS). Quality & Compliance Follow Standard Operating Procedures (SOPs) and laboratory quality systems. Maintain accurate, timely and compliant laboratory records. Support equipment maintenance and calibration activities. Work in accordance with ISO 17025:2017 quality standards. Participate in external proficiency testing schemes where required. Support internal and external audits and continuous improvement initiatives. Health, Safety & Biosecurity Promote and contribute to a positive safety culture. Follow all laboratory health and safety policies, procedures and risk assessments. Participate in safety training, contingency exercises and emergency preparedness activities. Support laboratory safety audits and inspections. What we're looking for Excellent attention to detail and a methodical approach to work. Strong organisational and record-keeping skills. Ability to follow procedures accurately and consistently. Good communication skills and the ability to work effectively as part of a team. A willingness to learn new laboratory techniques and undertake further training. Commitment to quality, safety and continuous improvement. Additional Information This role offers the opportunity to gain experience across multiple areas of diagnostic laboratory testing. As business needs evolve, you may receive training in additional techniques and undertake duties not specifically listed in this advert, providing ongoing opportunities for professional development and career growth.
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21921 - Operational Support Officer
Ministry of Justice - Haverfordwest
from £25,582 a year
On-sitePermanentFull time
Proud to serve. Proud to keep justice going. Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. Your role Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession. The role is primarily based within the office. Clerking duties will also be incorporated into the post, supporting the smooth running of court proceedings. You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include: Primary function - Resulting courts accurately, interpreting accurately the information required on a court file. Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations Preparing papers and files for court, tribunals, hearings and meetings Creating and updating records on our in-house computer system and data input Your skills and experience Friendly and approachable manner with excellent customer service skills. Ability to multitask, whilst working in a fast-paced environment. Good written and verbal communication skills. IT proficient with the ability to learn and adapt to different technologies and software packages. Excellent organisational skills. Further details: These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. Skilled Worker Visa - This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time. The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here. Additional Information Lead Criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received. The successful candidate will undergo - Fire and Incident Control Officer training (FICO) and on occasion be Senior Person on Site (SPOS), they will also be expected to support and assist with these duties Base Location –Haverfordwest County Court, Penffynnon, Hawthorn Rise, Haverfordwest, SA61 2AX Interviews Requests for virtual interviews and alternate dates will only be considered in exceptional circumstances or as part of a reasonable adjustment. This is a business-critical role requiring full-time hours only For a full job description, please see the supporting document in the advert below before applying.
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Band 6 Legal Officer
NHS Jobs - Birmingham
£39,959 to £48,117 a year
PermanentFull time
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
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Enforcement Officer Health And Safety
Hull City Council - Hull
£36,363 to £39,152 a year
On-sitePermanentFull time
Number of Vacancies: 1 Time Type: Full time Worker Type: Regular Proposed Interview Date: Wednesday, October 14, 2026 Hours of Work: 37 Hiring Manager: Khaled Choudhury Contact Number: 01482 615592 Job Description Summary: This is a Full Time, Permanent position. We are looking for a Health and Safety professional to join our busy team at Hull City Council. If you would like to be part of a Health and Safety team working with a wide variety of commercial businesses and partners, then this opportunity may be just the challenge you are looking for. Your role will be focussed on ensuring that excellent regulatory and advisory services are provided to businesses and organisations based within our City. You will be closely involved with accident investigations, complaints from the public/businesses, Health and Safety inspections, and interventions based on both national and local priorities. The city also has a number of registerable business activities and hosts a large number of events, these areas of work come with close engagement and can include both educational and enforcement activities. You can look forward to working with a dedicated team of officers who strive to protect the community of Hull and promote a high level of compliance within our businesses. For an informal discussion about the role, please contact Khaled Choudhury, on 01482 615 592 or Khaled.choudhury@hullcc.gov.uk or David Sayers on 01482 414 949 or David.Sayers@hullcc.gov.uk ROLE AND PURPOSE To work within a specialist professional team involved in discharging the City Council’s statutory functions and commitments in relation to the enforcement of health and safety legislation. To safeguard the health, safety and welfare of persons employed in the city, and the public through the inspection of business premises and processes, the investigation of complaints, accidents, dangerous occurrences and work-related diseases. Taking immediate action where there is a risk of a fatality or serious injury, the preparation and enforcement of statutory notices, the prosecution of offenders and the provision of specialist technical advice. To maintain a register of persons and premises in relation to the activities of hairdressing, tattooing, semi-permanent make-up, cosmetic skin piercing, acupuncture and electrolysis, and to regulate these activities through the issue of licences, preventive inspections and investigation of complaints. To ensure a smoke free environment for all employees and the public throughout the city by enforcing smoke free legislation, carrying out inspections and investigating complaints. Taking enforcement action against individuals and businesses by preparing and implementing fixed penalty notices and prosecutions. To participate in the provision of highly interactive client focused responses to requests for services. PRINCIPAL ACCOUNTABILITIES: 1.Customer Focus Grades 7 To proactively inspect businesses (including domestic premises) to conduct detailed Health Safety audits and surveys to determine standards, secure improvements and ensure compliance with legal requirements, so as to safeguard public health, safety and welfare. To respond to public requests for advice and reports of concerns in a timely and effective way and provide an evidence trail associated with interventions which will allow a qualitative review of action undertaken. To investigate incidents which may have resulted in injury or near miss, and deal with affected persons with empathy. To provide and participate in the provision of a highly customer focused response to requests for the Environmental Health (Health Safety) services. Grade 8 All of the above plus To investigate incidents which may have resulted in serious injury or near miss and deal with the person injured and their family with empathy and understanding. To use a variety of communication techniques to ensure clients are given every opportunity to take full ownership of their responsibilities and achieve full compliance with the various pieces of legislation enforced by the section. To be able to confirm or gather required information by using active listening and effective questioning techniques. To work on a regular basis with persons who can display aggressive, challenging, or argumentative behaviour and to deal with this calmly, rationally, and assertively in line with Council policies/procedures. Where necessary and appropriate to establish practical solutions and potentially negotiate informal solutions to avoid the need for enforcement action. To influence a change in behaviour within both local business owners and businesses with a broader UK base in order to improve standards of health and safety performance in those organisations which require change and improvement. Grade 9 All of the above plus To conduct detailed inspections and surveys with a view to resolving complex issues within difficult, sometimes hostile settings, to determine standards, secure improvements and ensure compliance with legal requirements, so as to safeguard public health, safety and welfare. To advise, liaise and attend meetings as necessary with various other internal departments such as Social Services, Legal Services Department, Corporate Events Management etc and external agencies, such as the Health and Safety Executive, UK Health Security Agency, private organisations, the Police, Fire and Rescue Service and private individuals in matters of mutual concern such as dealing with breaches of legislation, registrations or licences with a view of finding solutions to difficult and sometimes sensitive issues. 2.Performance Management Grade 7 The ability to accurately input, update, maintain, amend, retrieve and manipulate manual and electronic records and information from systems to produce accurate records for enforcement and regulatory activities and for statistical information to achieve the section’s performance targets. To support trainee professional staff, less experienced professional officers, and to contribute to their professional development and ensure service delivery in line with guidance from the Health and Safety Executive and internal Policies and Procedures. To achieve the objectives and targets of the Service Delivery Plan by working effectively as a member of the team and to produce timely and accurate correspondence, records, files and data, including the use of IT. To work effectively with all team members within a performance framework, to enable progress on projects and meet all aims and objectives. To deliver specialist support, advice and guidance to new and subordinate officers and represent the Service at case conferences and multi-agency meetings so as to ensure effective operational joint working and to provide stakeholders and customers with timely and appropriate solutions. To manage investigations and caseloads within an environment of conflicting and changing priorities, professional and political demands, meeting the timescales and deadlines required by the service and / or statutory requirements. To achieve the objectives and targets of the Service Delivery Plan by working effectively as a member of the team and to produce timely and accurate correspondence, records, files and data, including the use of IT. To undertake the appropriate risk assessments of situations / scenarios in order to appropriately manage potential risk to persons. Grades 8 and 9 All of the above plus To supervise and train trainee professional staff, less experienced professional officers, and to contribute to their professional development and ensure service delivery in line with guidance from the Health and Safety Executive and internal Policies and Procedures. When requested, to correspond with third party contractors when they are carrying out works to comply with legal notices served by us, such as Improvement Notices, ensuring that all work is completed in a safe and timely manner and in accordance with the specification of the notice. Contribute to the development of the health and safety workplan. 3.Statutory Obligations – Grade 7 To interpret new and existing legislation using professional judgement, and to determine appropriate courses of action when non-compliance with legislation or risks to public health are identified. Actions will range from the provision of advice, guidance and formal warnings, the service of a variety of legal notices, to the preparation of reports for legal proceedings. To investigate complaints using a range of methods including officer visits and assessment of records and interpretation of expert reports to be able to make decisions to take either informal remedial or formal enforcement action based on the results in accordance with the Section’s enforcement policy where decisions are subjective using a range of tools and enforcement powers. To determine appropriate courses of action when non-compliance with legislation concerning Health and Safety legislation is identified. Actions will range from informal action to the drafting, signing and service of formal notices. To be responsible for and have the discretion to initiate investigations to detect and rectify serious breaches of various pieces of legislation including The Health and Safety at Work etc. Act 1974 and associated legislation, The Public Health Act 1984 and Local Government Miscellaneous Provisions Acts 1976 and 1984. To possess a sound working knowledge of the General Data Protection Regulations (GDPR). To interview witnesses, take statements, collect, prepare and collate evidence correctly, thoroughly, professionally and in accordance with Police and Criminal Evidence Act 1984 (PACE) and departmental procedures. Grade 8 All of the above plus To plan and conduct PACE interviews professionally and in accordance with Police and Criminal Evidence Act 1984 (PACE) and departmental procedures. To prepare prosecution reports for straightforward, legal cases, allocated by the Team Manager and to act as a lead investigating officer and/or professional witness in Court on behalf of the Council. To make applications to the Magistrate’s Court for warrants, execute and ensure the seizure, detention and proper destruction of goods e.g. for the purposes of PACE Code B searches, and/or examine confidential records in the exercise of health and safety related enforcement powers. To contribute to the planning of events by providing comment on the planning and inspection of events via the authorities Event Safety Advisory Group. To be able to occasionally work anti-social hours, routinely unaccompanied, away from local authority premises. This requires lone working in potentially difficult situations where decisions often have to be made requiring legal enforcement action when advice from more senior officers is not immediately available. Grade 9 All of the above plus To prepare prosecution reports for complex health and safety cases arising from inspections and/or incidents and to act as a lead investigating officer and/or professional witness in Court on behalf of the Council. To contribute to the provision of comment on planning and licensing applications in relation to health and safety legislation and its potential public health impact. 4. Grade 7 To carry out inspections and surveys at medium risk businesses and domestic premises, licensable premises, and activities, without supervision or guidance, to determine standards, secure improvements and ensure compliance with legal requirements and licence conditions where decisions are often subjective, so as to safeguard the health and safety of persons employed and the public. To take remedial action including the preparation and enforcement of statutory notices, fixed penalty notices or the initiation of legal proceedings with respect to these businesses. Grade 8 All of the above plus To conduct detailed inspections and surveys at high-risk business and domestic premises, licensable premises and activities, without supervision or guidance, to determine standards, secure improvements and ensure compliance with legal requirements, and licence conditions where decisions are often subjective, so as to safeguard the health and safety of persons employed and the public. To prepare and issue technical inspection reports with minimal supervision and guidance; and in so doing determine the most appropriate course of action for remedying any legal contraventions and advise on current best practice. Grade 9 All of the above plus Participate in multi-agency visits arranged as part of the responsible authorities group. To use statutory powers to investigate complex service requests, officer identified contraventions and statutory notifications from Government Agencies. To identify breaches of legislation, non-compliance with statutory codes of practice and risks to public health and the environment. 5. Grade 7 Under the instruction and guidance of more senior staff to initiate investigations to detect and rectify breaches of a wide range of legislation. To interview witnesses, take statements, collect, prepare and collate evidence correctly, thoroughly, professionally and in accordance with Police and Criminal Evidence Act 1984 (PACE) and departmental procedures. To prepare prosecution reports and to act as a witness in Court on behalf of the Council. Grade 8 All of the above plus To support lower graded staff in the investigation of breaches of a wide range of legislation and when interviewing witnesses, taking statements, collecting and preparing evidence. Grade 9 All of the above plus To be responsible for and have the discretion to initiate investigations to detect and rectify serious breaches of a wide range of legislation. To interview witnesses, take statements, collect, prepare and collate evidence correctly, thoroughly, professionally and in accordance with Police and Criminal Evidence Act 1984 (PACE) and departmental procedures. To prepare prosecution reports and to act as a witness in Court on behalf of the Council. To present cases in front of the Licensing committee. 6. Entry Warrants and Seizure Powers Grade 7 To be aware of the powers within legislation used by the section for forced entry and seizure of equipment. To be able to identify when these powers should be used and undertake forced entry and seizures under the instruction and guidance of more senior staff. Grade 8 All of the above plus To use own discretion to initiate the use of the powers within legislation used by the section for forced entry and seizure of equipment. Grade 9 All of the above plus To lead, guide and support lower graded staff when making applications to the Magistrate’s Court for warrants, supervise their execution and ensure the seizure, detention and proper destruction of goods or to gain entry to premises e.g. for the purposes detaining unsafe equipment for prosecution purposes. 7. Provision of Technical Advice and Guidance Grade 7 To provide technical advice and guidance to a range of clients on an individual basis. The technical advice will be at a level proportionate to the severity of the issue being dealt with. At grade 7 the severity level will be low, for example allegations of a health and safety contravention affecting a small number of people. The advice given in relation to the issue of licences may be higher risk but subject to a clear set of guidelines which can be adhered to. To develop and deliver technical reports, guidance or presentations to members of the public, businesses, schools, universities, colleges and other bodies in specialist areas of environmental health. To identify appropriate means of delivery including the provision of public displays, lectures, seminars, campaigns, advisory visits and the production of leaflets, with the aim of raising awareness of the risks to public health and to bring about improvements to the environment and public safety. Grade 8 All of the above plus The technical advice will be at a level proportionate to the severity of the issue being dealt with. At grade 8 the severity level will be medium, which means that the implications could affect a large number of people and set precedent for changes in standards across the city or more widely. The subject areas will require a level of specialist knowledge and expertise e.g, construction safety, provision and use of work equipment, occupational hygiene. Grade 9 All of the above plus The technical advice will be at a level proportionate to the severity of the issue being dealt with. At grade 9 the severity level will be high, for example more complex issues causing a significant risk to health and safety. To participate in sector led workshops, where the topic of interest -coincides with specialist programmes of work or incidents the post holder has been involved with. 8. Production of Records and Data Grades 7, 8 and 9 To produce accurate and timely correspondence, records, files and data, including the use of IT and the production of technical reports to ensure the delivery of quality assured highly focused customer service. 9. Out of Hours Grade 8 To be able to work anti-social hours or as part of a multi-disciplinary team including the Police for enforcement work in potentially hostile situations; and to be able to participate in the Department’s out of hour’s standby service. Grade 9 The post holder will be required to participate in the Department’s Out of Hour’s Standby Scheme. 10. Grades 7,8,9 To plan and undertake specialist projects, and enforcement campaigns, to set aims and objectives for this work and ensure these are met. To research and produce technical guidance and reports as required. NC4349.Health and Safety Enforcement Officer.docx Compensation Grades: GRADES 8. Pay Ranges: £36,363.00 - £39,152.00 Job Classifications: 3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), Essential 3A - It is essential for the postholder to have a current driving licence and to provide a car for work. (i.e. someone who did not meet these requirements could not be appointed to the post, since it would be impossible for the postholder to do the job without using a private car). These requirements would be essential criteria on the person specification for the post. (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post) Benefits of Working of Hull City Council: - A competitive salary - An excellent pension through the Local Government Pension Scheme (LGPS) - Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period - Career development and learning experiences from a range of training courses and learning methods - Supportive and forward-thinking culture - Great career development opportunities Please ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description. We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply. We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage. We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Online searches, including social media, may be carried out as part of the recruitment process.
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