Senior Care Assistant
NHS Jobs - Sunningdale
from £13.95 an hour
PermanentFull time
About the Home Dormy House, Ridgemount Road, Sunningdale, Berkshire, SL5 9RL 88 Bedded Residential, Nursing, Dementia and Palliative Care Home Rated 9.6 on Carehome.co.uk About the role Senior Care Assistant 44hrs per week £13.95ph What will Care UK Offer you? Blue Light Discount Card Holiday & days out discounts Long service awards Recognition programme And much more! We are looking for a compassionate Senior Care Assistant to support both residents and staff in their everyday lives. If you are someone who enjoys taking a leadership role and encouraging development and growth within your team, a senior care assistant position at Care UK is the role for you. We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you. It would be great to hear from you!
Senior Care Assistant
Bupa -
Shirley,
West Midlands
PermanentFull time
Job Description: Senior Care Assistant The Priory Care Home, Shirley B90 4XA Permanent Full Time Days / Nights up to 44 hours Salary £12.90 per hour Alternate weekend working required We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Senior Care Assistant, we understand how crucial your role is to our home. Not only driving a team of Care Assistants that deliver high quality, personal care to our residents, but also inspiring, developing, and nurturing them to be their best every day. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll help us make health happen by: Day-to-day responsibility for running a unit Supporting with clinical duties, including supporting the nurse to observe, issue medication, review care plans and accurate record keeping Driving and managing a team of Care Assistants, including responsible for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Key Skills / Qualifications needed for this role: You'll have completed / working towards an NVQ3 in care. We're more than happy to support you in the completion of your qualification if needed. You're motivated, positive and with great interpersonal skills, and you enjoy working in a close-knit team. You're pivotal in running a unit, working with the Nurse to aid with clinical duties for the home. You have previous experience of the role and knowledge of its rewards and challenges. Just as importantly, you also have a passion for making a real difference to people's lives, giving them the kindness, personalised support and dignity they need. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: The Priory
Senior Clinical Coder
NHS Jobs - London
from £14.80 an hour
PermanentFull time
SCOPE AND PURPOSE OF THE ROLE The GP Practice Clinical Coder plays a critical role in accurately assigning medical codes to patient diagnoses, treatments, and procedures within a General Practice (GP) setting. This position requires strong knowledge of medical coding systems, attention to detail, and the ability to interpret medical documentation. The Clinical Coder ensures compliance with coding standards and regulations while maintaining the integrity of patient records. KEY RESPONSIBILITIES: Review all incoming correspondence filing the document and entering pertinent information into the patients electronically medical record in accordance with the Coding Protocol with attention to QOF. Highlight clinician action and workflow to appropriate clinician or team as per Workflow Protocol. Organise the medical record of patient whom you are coding, to link problem titles. Checking incoming medical records and summarising onto clinical system. Recognise own knowledge limits and seek advice from clinical or administrative colleagues as appropriate. To carry out administrative related tasks as delegated by Clinical Lead and Practice Manager. Medical Coding: Assign appropriate medical codes to patient diagnoses, treatments, procedures, and other relevant information based on the documentation provided by healthcare professionals. Ensure accurate and consistent coding practices in line with coding guidelines and regulatory requirements. Documentation Review: Analyse medical records, including physician notes, lab reports, and other clinical documentation, to extract relevant information for coding purposes. Identify any missing or incomplete documentation and seek clarification from healthcare professionals when necessary Coding Compliance: Adhere to coding standards, guidelines, and regulations such as the NHS Classification Service, Local Medical Committees (LMCs), and relevant healthcare authorities. Stay up to date with changes in coding regulations and ensure compliance within the GP practice. Quality Assurance: Perform regular audits and quality checks on coded data to identify and resolve any coding discrepancies or errors. Collaborate with healthcare professionals to address any coding-related issues and provide feedback to improve documentation practices. Coding Systems and Software: Utilize coding systems and software applications (e.g., EMIS, Read Codes) to accurately assign codes and ensure the integrity of coded data. Collaborate with IT staff to address any technical issues or system upgrades related to coding processes. Training and Education: Stay informed about updates and changes in medical coding guidelines, regulations, and industry best practices. Provide training and education to healthcare professionals and staff members to enhance their understanding of coding practices and documentation requirements. CONFIDENTIALITY: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data HEALTH & SAFETY: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified EQUALITY AND DIVERSITY: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. PERSONAL/PROFESSIONAL DEVELOPMENT: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work QUALITY: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Participate in quality improvement programs such as EQUIP COMMUNICATION: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This job description is not exhaustive but rather a reflection of the current position and the post-holder is expected to view it as a guide rather than an exact description of all duties and responsibilities. It may be subject to variation from time to time as services develop.
Senior Quantity Surveyor
Millbank Holdings Ltd -
Workington, North West
£60,000 to £72,000 a year
PermanentFull time
Do you have proven experience managing NEC contracts and cost control on major infrastructure projects? Can you demonstrate strong commercial risk management skills in a highly regulated environment? How would you like to take the lead on commercial delivery for a £600m project where your expertise will shape financial success and drive value for one of the UK’s most critical infrastructure programmes? The Opportunity Step into a role where your commercial expertise will shape the success of one of the UK’s most ambitious infrastructure programmes. This is not just another project, it’s a £600 million nuclear construction scheme that demands precision, innovation, and leadership. As Senior Quantity Surveyor, you’ll be at the heart of cost control and contract management, ensuring financial integrity and driving value across complex civil engineering packages. If you’re looking for a challenge that will elevate your career and put you at the forefront of a nationally significant development, this is it. Your duties and responsibilities will be: - Manage cost planning, forecasting, and reporting for major civil engineering work packages. - Administer NEC contracts, ensuring compliance and effective change control. - Prepare and review valuations, applications for payment, and final accounts. - Identify and mitigate commercial risks, supporting dispute resolution where necessary. - Collaborate with project teams to ensure accurate financial performance tracking. - Support procurement and subcontractor management processes. - Maintain robust commercial governance and audit compliance. You will have the following qualifications & experience: - Degree or equivalent in Quantity Surveying or Commercial Management. - Proven experience as a Quantity Surveyor or Senior QS on major infrastructure projects (£50m+). - Strong knowledge of NEC contracts and UK construction law. - Excellent analytical, negotiation, and stakeholder management skills. - Ability to obtain and maintain appropriate security clearance. It’s great if you also have the following - Experience in nuclear or highly regulated sectors. - Familiarity with cost management software and digital reporting tools. - Background in dispute resolution and claims management. The setting for the role You will work on-site within a highly secure and regulated environment, collaborating with commercial, construction, and supply chain teams to deliver one of the UK’s most significant nuclear infrastructure programmes. Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business.
Senior Quantity Surveyor
Millbank Holdings Ltd -
Workington, North West
£70,000 to £75,000 a year
PermanentFull time
Would you like to join a major infrastructure programme where your commercial expertise will directly influence project success, stakeholder confidence and long-term business performance? Do you have experience as a Senior Quantity Surveyor administering NEC contracts, including compensation events, change control, valuations and final accounts on major infrastructure or engineering projects? Have you successfully led commercial and cost management activities, including budgeting, forecasting, procurement, subcontract management and risk mitigation on complex projects? The Opportunity An exciting opportunity has arisen for an experienced Senior Quantity Surveyor to join a growing commercial team delivering large scale infrastructure and engineering projects within a highly regulated environment. Due to continued project growth and a strong pipeline of work, this role offers the chance to take ownership of key work packages, providing commercial leadership from procurement and contract administration through to final account settlement. Working alongside project delivery, planning, engineering and procurement teams, you will play a critical role in managing project costs, mitigating risk, ensuring contractual compliance and maximising commercial value throughout the project lifecycle. Your duties and responsibilities will be: - Manage all commercial and cost management activities for assigned work packages - Prepare, manage and report project budgets, cost forecasts and cash flow profiles - Administer NEC contracts, including compensation events, change control and contractual compliance - Manage valuations, interim applications, variations and final accounts - Identify, assess and manage commercial risks and opportunities - Lead procurement activities, including tendering, evaluation, negotiation and subcontract appointment - Manage subcontractor accounts, payments, variations, claims and performance - Ensure robust change management processes are maintained throughout project delivery - Provide cost assurance and commercial governance across projects - Work closely with engineering, planning and project controls teams to manage cost, schedule and scope changes - Support the development and maintenance of project baselines - Produce detailed commercial reports, forecasts and performance updates for senior stakeholders - Support commercial strategy development to optimise project value and performance - Assist in the management of contractual claims and dispute resolution activities - Maintain accurate and auditable commercial records - Promote strong commercial awareness across project teams - Mentor and develop junior Quantity Surveyors and commercial professionals - Collaborate with legal, procurement and risk teams to manage contractual and financial exposure - Ensure all commercial activities are delivered in line with governance, compliance and ethical standards You will have the following qualifications & experience: - Degree qualified in Quantity Surveying, Commercial Management or a related discipline, or equivalent experience - Proven experience in a Senior Quantity Surveyor position within infrastructure, construction, engineering, utilities, energy, defence, transportation or similarly regulated sectors - Strong knowledge and practical experience of NEC contracts - Experience managing project budgets, forecasts, cost reporting and cash flow - Demonstrable experience managing compensation events, change control and final accounts - Strong commercial acumen with the ability to identify and manage contractual risk - Experience in subcontract procurement and subcontractor account management - Ability to produce accurate commercial reports and financial forecasts - Excellent stakeholder management and communication skills - Strong understanding of cost management principles and commercial governance - Experience leading and mentoring commercial team members It’s great if you also have the following - Experience working within highly regulated project environments - Knowledge of assurance, audit and governance requirements on major projects - Experience supporting commercial claims and dispute resolution - Professional membership with RICS or working towards Chartered status - Experience leading commercial teams across multiple work packages or projects - Knowledge of project controls, risk management and integrated cost reporting - Advanced commercial systems and reporting experience The setting for the role This role is based within a complex project delivery environment where commercial performance, contractual compliance and stakeholder engagement are critical to success. You will work closely with project delivery teams, clients, supply chain partners and senior leadership to ensure robust commercial management throughout the project lifecycle. The position offers a collaborative and professional environment with the opportunity to influence strategic decision making while supporting the successful delivery of major infrastructure projects. Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business.
Senior Quantity Surveyor
M Group Services -
Hereford and Worcester, Midlands
£45,000 to £55,000 a year
PermanentFull time
About The Role Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Highways, we’re supporting the safe transportation and movement of people across the UK. We don’t just build roads and bridges- we’re building a better future, creating lasting social value that gives back to the communities in which we work. You’ll be joining our Civils Projects team in Highways, as part of the UK’s number one highway maintenance contractor, we deliver specialist civil engineering projects for the private and public sectors across the UK, building strong relationships based on a collaborative approach. This location of the role is currently Peterborough, this will reviewed at end of year to cover eastern region. Opportunity to work flexibly with working from home occasionally. Want to come and be a part of it? What will you be doing? You'll provide the commercial function across projects to ensure successful project delivery. You'll be working within a team of talented professionals ensuring co-ordination and provision across all aspects of project delivery. We'll ask you to undertake pre-contract setup, including forecasting, measurement, sub-contract tendering and procurement (including drafting to negotiating various forms of subcontract). You'll effectively manage the commercial aspects of the project (or a section of a project) including valuations / applications, budget monitoring, material / plant reconciliation and contract variations / compensation events and change. You'll prepare, manage and negotiate the agreement of Final Accounts. Along with the procurement and management of subcontract packages, as well as supporting other members of the commercial team in the management of subcontract packages. Produce and maintain, and assist others in producing and maintaining, project forecasts to support the monthly commercial and financial reporting procedures. You'll assess, review and mitigate commercial and contractual risks and maximise cashflow through the control and valuation of works, invoicing and payment process. Manage commercial team to ensure delivery of above items and develop their knowledge. We'll ask you to provide support and training for site staff on commercial issues and ensure compliance with all legal requirements, including contractual and legislative. Assist with control of project documentation. What you’ll bring - Degree / HND qualification in Quantity Surveying or other relevant subject. - Registered with the RICS / CICES or working towards professional chartership. - Relevant CSCS card. - Strong level of identifiable commercial experience within the industry as a Senior QS or QS people management experience essential. - Demonstrable experience of working on Highways and Civil Engineering projects. - Strong working knowledge of NEC3/4 suite of contracts. - Good command and communication of oral and written English. - Skilled negotiator and communicator. - Good people and organisational skills. - Proficient in the use of MS Office (ie. Excel) and other computer skills. - Experience with term service contracts and Option C advantageous. What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; - Matched or contributory pension scheme - Online GP service, 24 hours a day, 365 days a year - Employee assistance programme - My Rewards portal, access to 1000’s of retail discounts - Life assurance - Cycle to work, salary finance and give as you earn schemes - Enhanced maternity, paternity leave and adoption leave - Reward and recognition scheme In addition, this role offers; - Company car and fuel card with a range of EV and hybrid vehicles to choose from - My Car Choice our salary sacrifice EV/ Hybrid car scheme - Private health care and health care cash plan for you and your family - 28 days annual leave plus bank holidays - Recommend a friend – get rewarded for introducing people to us! - Holiday purchase scheme - Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. - We’re responsible and go further for our people, clients, communities and the planet - We’re open and seek new and better ways of exceeding expectations - We’re together and as one team; the whole is greater than the sum of the parts - We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupH IND1 #LI-HP1
Senior Care Assistant
Aria Care -
Walstead,
West Sussex
£13.95 to £13.95 an hour
PermanentFull time
About the Home Walstead Place - Scaynes Hill Road, Lindfield, Haywards Heath RH16 2QG 41 bedded Residential care Home CQC Rating – Good Rated 9.6 on Carehome.co.uk About the role Senior Care Assistant Full time - 44 hours per week - Night shifts only working 8pm-8am Alternate weekends required £13.95 per hour What will Care UK Offer you? Blue Light Discount Card Holiday & days out discounts Long service awards Recognition programme And much more! We are looking for a compassionate Senior Care Assistant to support both residents and staff in their everyday lives. If you are someone who enjoys taking a leadership role and encouraging development and growth within your team, a senior care assistant position at Care UK is the role for you. We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you. It would be great to hear from you!
Senior Care Assistant
Avery Healthcare Group - Reading Road, Farnborough
£13.90 to £13.90 an hour
PermanentFull time
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Lavender Lodge Care Home in Farnborough, Hampshire. If this sounds like the place for you, we’d love to hear from you! ABOUT THE ROLE Your focus as a Senior Care Assistant will be to support and work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open, supportive , and inclusive environment for residents, visitors and staff . Other responsibilities will include: Monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation. Being involved in the person-centred care planning process, by implementing, monitoring, and undertaking monthly evaluations. Supporting residents with their medication requirements. Undertaking staff supervisions and supporting staff with their development where required. Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated. ABOUT YOU To be successful in your application, you will live our values of caring, supportive , honest , respectful, and accountable in all that you do . Our ideal candidate must: Have an NVQ 3 or equivalent in care for care homes. Have 2 years’ experience working in similar care environment. Have the ability to communicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities. ABOUT AVERY At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Senior Care Assistant
Avery Healthcare Group - Knowle, Solihull
£13.85 to £13.85 an hour
PermanentFull time
Package Description: Shift Details: 7.45 am -8 pm, including every other weekend At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant at Birchmere Mews Care Home in Solihull. If this sounds like the place for you, we’d love to hear from you! ABOUT THE ROLE Your focus as a Senior Care Assistant will be to support and work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open, supportive , and inclusive environment for residents, visitors and staff . Other responsibilities will include: Monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation. Being involved in the person-centred care planning process, by implementing, monitoring, and undertaking monthly evaluations. Supporting residents with their medication requirements. Undertaking staff supervisions and supporting staff with their development where required. Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated. ABOUT YOU To be successful in your application, you will live our values of caring, supportive , honest , respectful, and accountable in all that you do . Our ideal candidate must: Have an NVQ 3 or equivalent in care for care homes. Have 2 years’ experience working in similar care environment. Have the ability to communicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities. ABOUT AVERY At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Senior CRM Executive
FORGE HOLIDAY GROUP LTD
£33,000 to £33,000 a year
PermanentFull time
At Forge Holiday Group, we don’t just do holidays, we create memories. With market-leading brands like Sykes Holiday Cottages, Forest Holidays, and Bachcare in New Zealand, we’re 1,700+ strong and powered by four values: One Business One Team, Keep it Simple, Grow & Learn, Sustainable Impact. Now, we’re looking for a Senior CRM Executive (Owner) to help us build stronger, smarter and more valuable relationships with our holiday homeowners. What You Need To Know: 💰 Salary: Up to £33,000 per annum 🏢 Location: Chester HQ, Hybrid working 👤 Report To: CRM Manager (Owner) 👥Team: CRM Team ⏱️ Working Pattern: 37.5 hours, Monday to Friday, 9am until 5:30pm The Opportunity This is a hands-on CRM role with real ownership. You’ll take the lead on the Owner CRM calendar and help shape how we attract, onboard, engage, retain and grow our relationships with holiday homeowners across the Forge Holiday Group portfolio. Working across brands including Sykes Holiday Cottages, Menai Holidays, Lakelovers and UK Caravans 4 Hire, you’ll turn insight into engaging campaigns and lifecycle journeys using Klaviyo - from initial concept and audience targeting through to build, launch, measurement and optimisation. You’ll work closely with Data & Analytics, Marketing and external partners, using data, testing and customer insight to continually improve performance. And because this is a small, focused Owner CRM team, your contribution will be visible. You’ll have the opportunity to influence how we work, champion best practice and make a genuine impact on the customer experience and commercial performance. You’ll also deputise for the CRM Manager when required, giving you the opportunity to broaden your experience and develop your leadership skills. What You'll Be Doing: Own and optimise key owner lifecycle journeys, from acquisition and onboarding through to engagement, referral and retention. Build and deliver CRM campaigns and automated journeys in Klaviyo across multiple brands. Use data, insight and testing to improve engagement, conversion and retention. Manage audience segmentation, targeting and campaign quality, ensuring communications are accurate and on-brand. Own the Owner CRM campaign calendar and work across multiple priorities. Work with Data & Analytics and our third-party telemarketing agency to support effective lead generation and campaign delivery. Represent Owner CRM across wider projects and stakeholder groups, deputising for the CRM Manager when required. Share learnings and champion a Grow & Learn approach across the wider CRM and Regional Marketing teams. What You’ll Bring We’re looking for someone who knows CRM inside out and is comfortable getting stuck into both the detail and the bigger picture. You'll Have: Strong hands-on CRM experience, including building and optimising automated journeys and campaigns. Experience using an enterprise ESP or marketing automation platform; Klaviyo experience is preferred. Strong understanding of multi-channel marketing, including email, mobile apps, SMS/WhatsApp and direct mail. Excellent data and analytical skills, with experience using insight to improve lead generation, conversion and loyalty/retention. A good understanding of email deliverability, consent, preference management and UK GDPR. Confident stakeholder management. Experience working with external agencies or suppliers. It would be great if you also have: Experience in travel, tourism or hospitality. Experience working across multiple brands. B2B or full-lifecycle sales campaign experience. HTML and CSS knowledge for email troubleshooting. Experience supporting or mentoring a more junior colleague. Why You'll Love Working Here: We want our people to enjoy being part of Forge Holiday Group - and we think our benefits are a pretty good place to start. 💰 Annual bonus scheme based on company performance ✈️ 33 days’ holiday (including bank holidays), plus up to 5 extra with long service. 🌴 Option to purchase extra holiday days if you wish. 🎂 A day off for your birthday ✋🏻 2 volunteering days per year. 🍼 Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay). 🔒 Pension scheme with employer contributions 🏠 Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family. 🛍️ Special offers and discounts designed to enhance your overall wellbeing. ❤️🩹Health cash plan & life assurance. 📈 Training & development opportunities. 💛 24/7 mental health support. 🏋🏻♂️ On-site gym and parking at Chester HQ (near train station). 🐖 Employee savings scheme 🎉Long service awards and company events We’re committed to diversity and inclusion and encourage you to bring your authentic self. Need adjustments for recruitment? Just ask. 🚀 Ready to make your mark? Join Forge Holiday Group and help shape CRM journeys that connect holiday homeowners with some of the UK’s most-loved holiday brands.