Retail Security Officer
Mitie
PermanentFull time
Asda Newmains - ML2 Payrate £13.10 BREAKS UNPAID Guaranteed Number of hours per week, permanent location Job Overview -Retail Security Officer role to protect the Asda store, its people, and/or assets by providing security and excellent customer service through Mitie and Asda key values. -£PAYRATE per hour payrate alongside numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers! -Fantastic opportunity to join the evolving Asda and Mitie family!! -Full and extensive training will be provided including MAYBO and key focus on customer service -Company funded SIA licence renewal. -Fully supported by the NOC and be provided with technology such as body worn camera and incident reporting device. -Delivering results that meet and/or exceed the expectations of Mitie and Asda by using all technology provided and following ASCONE guidance. What we are looking for -Previous security experience preferred -SIA License required -Trackable 5 year work history -Excellent communication skills at all levels. -Energy and enthusiasm Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully engage with National Operations Centre (NOC) and Mitie management and use of all technology provided, including body cams and mobile devises to aid in the reporting of all incidents. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents.
Retail Security Officer
Mitie
PermanentFull time
Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License -SC Clearance desirable
Security Officer Nights
Mitie
PermanentFull time
Pay rate: £13.09ph Mitie Security is looking for Security Officer to take on the exciting responsibility of working with partners in the Portsmouth area. Ideal applicants will be hard working, motivated individuals, looking for a dynamic workplace that rewards their efforts. For those who want to deliver the exceptional every day and go the extra mile, this role is for you. Job Type: Permanent Hours: 12-hour shifts, nights & weekends Additional Clearance: SIA minimum, candidate must have strong communication skills and be physically fit for long patrols Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License -SC Clearance desirable
Retail Security Officer
Mitie
PermanentFull time
Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License -SC Clearance desirable
Front Office Receptionist
Swan's Nest Hotel
Competitive Salary
PermanentPart time
Who are we The Swan’s Nest Hotel is a 17th century building offering 72 rooms, located 5 minute walk from the historic heart of Stratford-upon-Avon. Role Responsibilities You’ll provide guests and visitors with a warm welcome and great service. You will be the point of contact for our guests delivering outstanding service and creating wonderful memories. Responsible for delivering consistent high standards of service and ensuring guest satisfaction. You’ll need to be a team player, working efficiently with your colleagues to meet guest’s needs whilst meeting our organisational values. Provide all guests with a warm welcome at check in, issuing keys and explaining hotel facilities in a positive and engaging manner. Be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises in order to maximise hotel sales. Whenever possible, anticipate guest’s needs and be aware of all written and spoken requests, carrying out these requests in a courteous and helpful manner. To be fully conversant and able to operate the hotels front office systems. Be aware of the hotel availability and that every opportunity to maximise room sales is taken. Deal with cash and credit transactions in accordance with the hotel and company policy, and to ensure that any discrepancies are reported immediately. Answer calls and deal with enquiries efficiently and in line with company policy. Take messages and communicate effectively. Ensure the float handed over is checked and correct. Ensure all messages received for guests are passed on accurately and as quickly as possible whilst remaining compliant with GDPR procedures. Ensure a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained. Ensure that all charges are correctly posted to the guests bills following the standard procedures and that all guest accounts are complete and accurate. Complete guest check outs efficiently and in line with company procedures. Always ensuring guest satisfaction before departure. Deal with any issues in a positive, appropriate and proactive manner. Key Requirements Customer service experience Attention to detail IT proficiency Communication skills Benefits Competitive salary Excellent on-going support, training and development 28 days holiday pro-rata including Bank Holidays per annum Stakeholder Pension entitlement Discounted hotel room rates for you, your friends and family On-going incentives and rewards Meals on duty
Retail Security Officer
Mitie
PermanentFull time
Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License -SC Clearance desirable
Retail Security Officer
Mitie
PermanentFull time
Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License -SC Clearance desirable
Relief Security Officer
Mitie
PermanentFull time
Relief Retail Security Officer - Lidl- Location: Covering Stores around West London including Hammersmith, Acton and Shepherds Bush Position: Security officerPay: £14.80 per hourShifts: Weekdays and weekends as per the shift pattern Why Join Mitie? -Free SIA License Renewal -Competitive Holiday Entitlement -Pension Scheme -Personal Learning Hub & Additional Training -24/7 Virtual GP & Healthcare Benefits -Cycle to Work Scheme -Full Uniform Provided -Exclusive Discounts with Selected Companies -Company Share Scheme (SIP & SAYE) -Overtime Available About the Role: Mitie has an exciting opportunity for Relief Retail Security Officers in Lidl Stores . Enjoy discounted benefits and gain high-quality experience within the security industry. Full training and a quality induction will be provided. You must be able to Drive and have access to your own vehicle to get to these sites. Responsibilities: -Act as a visual deterrent on the shop floor -Safely detain offenders following H&S training -Utilize store security systems, including CCTV and EAS gates -Collaborate with covert security operatives -Investigate losses and support inquiries about known offenders -Complete accurate incident reports and company documentation -Report crime incidents using a company-provided tablet -Conduct routine patrols to ensure customer safety -Record patrols in daily activity sheets -Provide security updates during store briefings -Conduct shift handovers to ensure service continuity -Maintain a safe and secure environment for all Qualifications: -Door Supervision or Security Guarding License -Five-year checkable employment history or documentary evidence of any period of unemployment, self-employment, or education -Driving licence and access to own vehicle -Previous experience in a retail security role Additional Information: Mitie's flexible benefits scheme is designed to suit your lifestyle. Access high street discounts, financial wellbeing assistance, and more through our platforms. With over 68,000 employees, Mitie is the UK's leading facilities management and professional services company, committed to the growth and development of our team members. Apply Now to become a part of our dedicated team at Mitie and take advantage of our extensive benefits and career development opportunities!
Relief Security Officer
Mitie
PermanentPart time
Relief Retail Security Officer - Lidl- Location: Covering Stores around Greenford, North Greenford and Northolt areasPosition: Security officerPay: £14.80 per hourShifts: Weekdays and weekends as per the shift pattern Why Join Mitie? -Free SIA License Renewal -Competitive Holiday Entitlement -Pension Scheme -Personal Learning Hub & Additional Training -24/7 Virtual GP & Healthcare Benefits -Cycle to Work Scheme -Full Uniform Provided -Exclusive Discounts with Selected Companies -Company Share Scheme (SIP & SAYE) -Overtime Available About the Role: Mitie has an exciting opportunity for Relief Retail Security Officers in Lidl Stores . Enjoy discounted benefits and gain high-quality experience within the security industry. Full training and a quality induction will be provided. You must be able to Drive and have access to your own vehicle to get to these sites. Responsibilities: -Act as a visual deterrent on the shop floor -Safely detain offenders following H&S training -Utilize store security systems, including CCTV and EAS gates -Collaborate with covert security operatives -Investigate losses and support inquiries about known offenders -Complete accurate incident reports and company documentation -Report crime incidents using a company-provided tablet -Conduct routine patrols to ensure customer safety -Record patrols in daily activity sheets -Provide security updates during store briefings -Conduct shift handovers to ensure service continuity -Maintain a safe and secure environment for all Qualifications: -Door Supervision or Security Guarding License -Five-year checkable employment history or documentary evidence of any period of unemployment, self-employment, or education -Driving licence and access to own vehicle -Previous experience in a retail security role Additional Information: Mitie's flexible benefits scheme is designed to suit your lifestyle. Access high street discounts, financial wellbeing assistance, and more through our platforms. With over 68,000 employees, Mitie is the UK's leading facilities management and professional services company, committed to the growth and development of our team members. Apply Now to become a part of our dedicated team at Mitie and take advantage of our extensive benefits and career development opportunities!
Feedback & Complaints Officer
St John Ambulance - Remote
£27,795.00 (ROE) £30,906.00 (LON)
RemotePermanentFull time
Feedback & Complaints Officer Our offer to you We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: Competitive salary and pension scheme 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years Hybrid, Flexible working Cycle to work scheme Electric Vehicle Scheme (subject to terms) Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping About Us This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes). Job Summary As our Feedback & Complaints Officer, you’ll play a key role in helping St John Ambulance learn from the experiences of the people we support, ensuring feedback and complaints are managed effectively and used to drive continuous improvement. Working across the organisation, you’ll coordinate our Feedback Management System, ensuring information is accurately recorded, appropriately investigated and translated into meaningful insight. Through analysis, reporting and collaboration with teams across clinical, operational and corporate services, you’ll help identify trends, share learning and support improvements that enhance the experience of our communities. About You · You’ll have experience of analysing information and data to identify trends, themes and opportunities for learning, with the ability to turn insights into meaningful recommendations. · You’ll have excellent attention to detail and the ability to manage accurate records, ensuring information is captured clearly and supports effective decision-making. · You’ll be confident communicating with a wide range of stakeholders, building strong relationships and working collaboratively across different teams. · You’ll have experience of producing clear reports, dashboards and presentations tailored to different audiences. · You’ll be organised and able to manage multiple priorities, using your initiative to deliver work to deadlines while maintaining high standards. · You’ll have experience of monitoring compliance, reviewing processes and identifying opportunities for improvement. · You’ll have strong written and verbal communication skills, with the ability to interpret complex information and present it in an accessible way. · You’ll be adaptable, willing to learn new skills and committed to supporting a culture of continuous improvement and learning. About the role · You’ll coordinate St John Ambulance’s Feedback Management System, ensuring feedback and complaints are recorded accurately, managed effectively and progressed in line with agreed processes. · You’ll monitor feedback cases from receipt through to resolution, maintaining an accurate audit trail and escalating issues where appropriate. · You’ll work closely with colleagues across clinical, operational, health and safety and corporate teams to support investigations and capture learning from feedback outcomes. · You’ll analyse feedback data to identify trends, themes and areas for improvement, helping the organisation turn insights into meaningful action. · You’ll produce regular reports, dashboards and presentations to support organisational learning and provide insight to senior leaders and governance groups. · You’ll support compliance with relevant regulatory requirements and help ensure feedback processes remain effective, transparent and person-centred. · You’ll provide advice and guidance to colleagues on the use of the Feedback Management System and support improvements to processes, policies and guidance. · You’ll contribute to building a learning culture across St John Ambulance by sharing insights, identifying improvements and helping enhance the quality and safety of our services. Please see the job description for more detail (this can be viewed on our website or once you click apply) If you are a current St John Ambulance employee, please apply here: Click here For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion. 'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'. Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.