Midlothian Council - Bonnyrigg

£29,191 to £30,187 a year

On-sitePermanentFull time

Job Vacancy We are currently recruiting a Customer Care Assistant, to join our busy Care at Home team. This is an important role within the service, providing excellent customer service, administrative support and ensure the smooth day-to-day running of the office. If you are organised, compassionate and enjoy working in a fast-paced environment, we would love to hear from you. As a Customer Care Assistant, you will be the first point of contact for service users, families’ carers, and other professionals. You will respond to enquiries, provide administrative support, assist with scheduling care visits and help maintain accurate records to support the delivery of high-quality person-centred care. Key responsibilities Act as first point of contact for service users, families, carers and other health professionals Answer telephone calls and respond to email enquiries in professional manner Assist with scheduling care visits and updating electronic rotas Use the internal electronic system to cover care visits when staff are absent due to annual leave/sickness or emergencies Maintain accurate records using a variety of computer systems Carry out general administrative duties, including scanning, filling and document management Ensure information is recorded accurately and handled confidentially What we are looking for: Excellent communication and customer service skills Strong organisational and time management skills with the ability to manage a varied workload Good IT skills and experience using a range of computer systems and Microsoft Office applications Ability to work well under pressure and adapt to changing priorities A friendly, professional and caring approach Ability to work independently as well as part of the team Previous experience working within the care sector would be beneficial, although it’s not essential. KNOWLEDGE Essential Competence in literacy and numeracy, such as three Standard Grades at level 3 or above, including Mathematics and English or equivalent subjects. SVQ 2 or equivalent is an acceptable alternative. Demonstrable knowledge of a range of digital platforms, word-processing, spreadsheet, keyboard, effective communications skills and clerical skills, such as SVQ 2 in Administration or equivalent. Experience of working in a social care setting. CLOSING DATE - Thursday 27th August 2026 INTERVIEW DATE - Week Commencing 31st August 2026 Job Advert Position Title: Customer Care Assistant Position Number: S24562 Directorate: Health and Social Care Contract Status: Permanent Hours of Work: 21 hours per week Working Pattern: 4 days on 4 days off – 0700-1300 (8 week rota) Weeks per year: 52 Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale. Based on 21 hours over 52 weeks per year, the minimum actual salary for this position is £17,028.42 per annum. Requirements This post is considered Regulated Work with Adults under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with adults. Successful candidates will require PVG Scheme membership for Regulated Work with Adults. You will be required to join the Scheme or undergo a PVG Scheme Update check prior to commencing employment with Midlothian Council, the cost of which will be met by you. For further information on the PVG Scheme please visit www.disclosurescotland.gov.uk Please note that Disclosure Scotland has changed the way PVG certificates are issued. You will be notified by email from Disclosure Scotland that your certificate is available to view. Once you have viewed your certificate you will be allowed to share this with your employer and it is only available for 14 days from the first day you have viewed the certificate. If you do not grant access to Midlothian Council to view before access is removed, a further application will need to be generated, and this will incur an additional cost. Please note: If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website Additional Information If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email recruitment@midlothian.gov.uk to speak to a member of the Recruitment Team stating the post reference number. Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter. If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child you are eligible for a guaranteed interview if you meet the essential criteria for the post.

Bupa - Middlewich, England

PermanentFull time

Job Description: Senior Care Assistant - Bank Newton Court Care Home 28 St Ann's Road, Middlewich, Cheshire, CW10 9BJ CQC rating: Good Carehome.co.uk rating: 9.7/10 Salary£13.45 - £15.02 per hour depending on experience Bank Contract - flexible 0 hours contract We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Senior Care Assistant, we understand how crucial your role is to our home. Not only driving a team of Care Assistants that deliver high quality, personal care to our residents, but also inspiring, developing, and nurturing them to be their best every day. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll help us make health happen by: Day-to-day responsibility for running a unit Supporting with clinical duties, including supporting the nurse to observe, issue medication, review care plans and accurate record keeping Driving and managing a team of Care Assistants, including responsible for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Key Skills / Qualifications needed for this role: You'll have completed / working towards an NVQ3 in care. We're more than happy to support you in the completion of your qualification if needed. You're motivated, positive and with great interpersonal skills, and you enjoy working in a close-knit team. You're pivotal in running a unit, working with the Nurse to aid with clinical duties for the home. You have previous experience of the role and knowledge of its rewards and challenges. Just as importantly, you also have a passion for making a real difference to people's lives, giving them the kindness, personalised support and dignity they need. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Flexible working patterns to fit around you Comprehensive induction (fully paid) Free meal (minimum 8 hour shift) DBS Check and Uniform provided and paid for by Bupa Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Newton Court

Bupa - Northampton, England

PermanentFull time

Job Description: Registered Care Home Manager (Head of Care) Richmond Villages Northampton, Bridgemeadow Way, Northampton, NN4 5EB CQC - Outstanding - 30 bed care home Salary: £Competitive plus eligibility for 10% Management bonus (Paid quarterly) Permanent 40 hours per week We make health happen: Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. Richmond Village Northampton offers a unique opportunity for a Registered Care Home Manager to join the team who have been rated OUTSTANDING by CQC. The Care Home Manager is responsible for leading their team to provide person centred care for our residents within the 30-bed care home, offering nursing specialist dementia care. It's important that our teams have outstanding leaders - inspirational managers that empower and motivate their team to meet the needs of all our residents. We're looking for a Care Home Manager to work alongside our senior management team to lead our people in providing the highest quality of care to our residents. You'll help us make health happen by: You'll be clinically responsible for the ongoing care of residents within the care home - you'll lead our teams, guiding and supporting them to ensure that safe and effective care is always provided. Ensuring all units comply with CQC standards of care, you'll take appropriate action to maintain a safe environment for residents. Responsible for ensuring staff levels are appropriate, you'll lead on all aspects of clinical governance and work with senior professionals to develop systems, processes and practices to strengthen clinical practise and resident care. As well as developing the strategy and direction for the village you'll also create and develop strong relationships with LAs, CQC and Primary Care Trust commissioners, always acting as a trusted healthcare partner. Key Skills / Qualifications needed for this role: The successful applicant should possess or be willing to work towards obtaining a management qualification such as the Registered Manager's Award. You'll be a leader with experience of leading and developing a care setting, with comprehensive experience in elderly care. Approachable and open, you're a confident leader who can empower our team to deliver the highest standards of care. Passionate about caring for others, you'll put our residents at the heart of everything you do. The ability to lead by example, you'll share your clinical knowledge on quality improvement and cultivate an open and honest culture amongst your team. Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40). Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Paid breaks and a free meal with every shift Holidays - 25 days + Bank Holidays Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. We offer a range of Bupa pension plans - Find out more on our career site Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health. Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. Time Type: Full time Job Area: Care Home - Management Locations: Richmond Northampton Village

Bupa - Bradford, England

PermanentFull time

Job Description: Senior Care Assistant (Bank) Crossley Hose Care Home 885 Thornton Road, Fairweather Green, Bradford, BD8 0HH Salary: £12.90 - £14.51 per hour depending on experience Bank Contract We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Senior Care Assistant, we understand how crucial your role is to our home. Not only driving a team of Care Assistants that deliver high quality, personal care to our residents, but also inspiring, developing, and nurturing them to be their best every day. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll help us make health happen by: Day-to-day responsibility for running a unit Responsible for issuing medication, reviewing care plans and accurate record keeping Leading and managing a team of Care Assistants, including responsibility for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Key Skills / Qualifications needed for this role: As a Clinical Lead you'll have completed / working towards an NVQ3 in care. We're more than happy to support you in the completion of your qualification if needed. You're motivated, positive, have great interpersonal skills, and you enjoy working in a close-knit team. Your clinical expertise is crucial in helping with CQC responsibilities. You have previous experience of the role and knowledge of its rewards and challenges. Just as importantly, you also have a passion for making a real difference to people's lives, giving them the kindness, personalised support and dignity they need. Benefits Flexible working patterns to fit around you Comprehensive induction (fully paid) Free meal on every shift DBS Check and Uniform provided and paid for by Bupa Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Locations: Crossley House

Bupa - Evesham, England

PermanentFull time

Job Description: Domiciliary Care Assistant (NO TRAVEL AS FIXED LOCATION) Richmond Villages Wood Norton, Evesham Road, Worcestershire, WR11 4TY* *SatNav WR11 4YB Days - £13.25 per hour Days: shifts - 6 hour shifts (08:00-14:00 & 14:00-20:00) and 12-hour shifts (08:00-20:00), to include alternat weekends Nights - £14.03 per hour Night Shift - 20:00 - 08:00 including alternat weekend £500 welcome bonus- Paid breaks and excellent Bupa benefits Permanent positions with guaranteed hours. We make health happen At Bupa, we offer essential support when it matters most. Richmond Villages Wood Norton provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10. As a Domiciliary Care Assistant, your role is to help residents make the most of life, and in exchange, we will support you in reaching your full career potential. We are currently seeking Assistants at various levels to provide a variety of domiciliary, residential, nursing, and dementia care services as required. Our Domiciliary Care Assistants are the spark that ignites the spirit of our award-winning retirement village. Their endless enthusiasm and gentle care raise spirits, turning every moment into a cause for joy. You'll help us make health happen by: Whilst no two days will be the same in this role, as we adapt to the needs of our residents across the village. It's likely you'll be covering a variety of duties across our onsite apartments and onsite care home, such as: Assisting residents with personal care duties such as bathing, dressing and continence care in their own homes within the Village. Providing the highest standards of care, you'll champion the dignity, and independence of all our residents Supporting at mealtimes where appropriate; serving meals in their apartments or within the care home. This might involve supporting them to walk, transferring them in a wheelchair or using a hoist Helping to promote mental and physical activity of residents through hobbies, interests or activities within the village Answering emergency calls when care alert system is activated Working with the Domiciliary Care Manager and other external professionals such as GPs, Chiropodists, Occupational Therapists and Physiotherapists where appropriate Admin duties: keeping accurate records - maintaining full documentation at all times to show care given, activities and any changes to their health Key Skills / Qualifications needed for this role: Your experience in a care or dementia setting, or perhaps a Level 2/3 qualification in Health & Social Care (or equivalent), is commendable. However, it's your passion for caring for others, honouring their choices, and prioritizing their safety and well-being that truly stands out. As an excellent listener with an optimistic attitude, you engage confidently with both residents and their families, recognizing the paramount importance of confidentiality in our work. With a readiness to set a positive example and assist the broader team, you provide care with dignity and empathy, striving daily to bring joy to our residents. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal with every shift. 28 days holiday. Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing. We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Richmond Wood Norton

Bupa - Nantwich, England

PermanentFull time

Job Description: Job Title: Senior Care Assistant - Residential Location: Richmond Village Willaston, 261 Crewe Road, CW5 6GX Salary range: £14.25ph & Excellent Benefits Contract: Permanent - Full & Part Time available Shift Pattern: 08.00 - 20.00 (Days) Weekend Requirement on rota We make health happen Here at Bupa we support those when they need it the most and our Richmond Villages provides luxury retirement living. Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a first-class service. We deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. You'll help us make health happen by: Assisting residents with a high standard of clinical, social and emotional care. Recognising and meeting the specific needs of residents Answer emergency bells or calls from residents, to assess the situation, to deal with resident seeking help and summon the senior care staff whenever necessary. Assist residents who need help with the activities of daily living; including meal preparation, washing, dressing, toileting and personal hygiene as documented in their care plan. Help residents with mobility problems, including transferring residents using appropriate equipment and other physical disabilities, help with use and care of aids and personal equipment. Supporting residents with a wide range of differing requirements from companionship to personal care Being part of a team supporting the senior care assistant in monitoring our residents and reporting changes Communicating with residents' families, friends and other healthcare professional Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40). Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Paid breaks and a Free meal with every shift Holidays - 20 days + Bank Holidays Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. We offer a range of Bupa pension plans - Find out more on our career site Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health. Access to discounts at a wide variety of gyms and fitness facilities across the UK We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Richmond Willaston Village

Bupa - Painswick, Gloucestershire

PermanentFull time

Job Description: Domiciliary Care Assistant - Bank Richmond Villages Painswick, Stroud Road, Gloucestershire, GL6 6UL £13.25 per hour Shifts will be a mixture of- 7am -11.30am 6.45am -14.00 13.45 - 22.00 18.00 - 22.00 We are looking for Domiciliary Care Assistant's to join our team at Richmond Village Add Village Location. As a Domiciliary Care Assistant, you will provide care and support to our residents who live in our serviced apartments on site. So the great news is there is no travel as all your residents are in one place. We can offer full and part time opportunities and a range of shifts (insert shift times) As a Domiciliary Care Assistant; you'll help residents to truly get the most out of life and in return we'll support you to get the most out of your career. You can count on a thorough induction when you start to help you settle into your new role. If you are passionate about caring for others, respecting people's choices and always putting their safety and welfare first and are a great listener with a positive outlook, then we want to hear from you. What the role entails: Whilst no two days will be the same in this role, as we adapt to the needs of our residents across the village. It's likely you'll be covering a variety of duties across our onsite apartments such as: · Assisting residents with personal care duties · Supporting at mealtimes where appropriate · Helping to promote mental and physical activity of residents through hobbies, interests or activities within the village · Answering emergency calls on site when care alert system is activated · Working with the Domiciliary Care Manager and other external professionals such as GPs, Chiropodists, Occupational Therapists and Physiotherapists where appropriate Key Skills / Qualifications needed for this role: Ideally, you'll have experience of working in a care/dementia setting or you may have a Level 3 in Health & Social Care (or equivalent), however, this isn't essential as full training will be provided. Why Choose Bupa? We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Richmond Painswick Village

Bupa - Wantage, England

PermanentPart time

Job Description: Domiciliary Care Assistant - Bank Richmond Village Letcombe Regis, South Street, Letcombe Regis, Wantage, OX12 9RG £13.70 per hour plus paid breaks Bank Contract covering shifts of Early 07:45-14:00, L ate 13.45-20:00 & l ong days 07:45- 20:00 We make health happen At Bupa, we provide support when it's needed most, and our Richmond Villages Letcombe Regis offer luxury retirement living, an aspirational lifestyle for our residents, and our top-tier accommodation is matched by superior service. We provide person-centred care that supports independence and respects individual choice, enabling our residents to lead their best lives. We take pride in our carehome.co.uk review score of 9.6 out of 10. As a Domiciliary Care Assistant, your role is to help residents make the most of life, and in exchange, we will support you in reaching your full career potential. We are currently seeking Assistants at various levels to provide a variety of domiciliary, residential, nursing, and dementia care services as required. Our Domiciliary Care Assistants are the spark that ignites the spirit of our award-winning retirement village. Their endless enthusiasm and gentle care raise spirits, turning every moment into a cause for joy. You'll help us make health happen by: Whilst no two days will be the same in this role, as we adapt to the needs of our residents across the village. It's likely you'll be covering a variety of duties across our onsite apartments and onsite care home, such as: Assisting residents with personal care duties such as bathing, dressing and continence care in their own homes within the Village. Providing the highest standards of care, you'll champion the dignity, and independence of all our residents Supporting at mealtimes where appropriate; serving meals in their apartments or within the care home. This might involve supporting them to walk, transferring them in a wheelchair or using a hoist Helping to promote mental and physical activity of residents through hobbies, interests or activities within the village Answering emergency calls when care alert system is activated Working with the Domiciliary Care Manager and other external professionals such as GPs, Chiropodists, Occupational Therapists and Physiotherapists where appropriate Admin duties: keeping accurate records - maintaining full documentation at all times to show care given, activities and any changes to their health Key Skills / Qualifications needed for this role: You have experience of working in a care or dementia setting or you may have a Level 3 in Health & Social Care (or equivalent), but above all, you'll be passionate about caring for others, respecting people's choices and always putting their safety and welfare first. A great listener with a positive outlook, you're confident talking to both residents and their families and understand that confidentiality is very important in what we do. Always ready to lead by example and support the wider team, you'll deliver care with dignity and compassion and work to put a smile on our residents' faces every day. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com Benefits of Bank Flexible working patterns to fit around you Comprehensive induction (fully paid) Free meal (minimum 8 hour shift) DBS Check and Uniform provided and paid for by Bupa Access to discounts at a wide variety of gyms and fitness facilities across the UK Time Type: Part time Job Area: Care Home - Care Assistants Locations: Richmond Letcombe Regis Village

Bupa - Nantwich, England

PermanentFull time

Job Description: Job Title: Senior Care Assistant Location: Richmond Village,261 Crewe Road, Willaston, Nantwich, CW5 6GX Salary range: £14.25 per hour Contract: Bank Shift Pattern: Day and Night shifts available We make health happen Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. You're pivotal in running a unit, responsible for all clinical duties in the home, including observation, medication, reviewing care plans and accurate record keeping. Your clinical expertise will also be crucial in helping with all CQC responsibilities. We're proud to offer an aspirational lifestyle and encourage our residents to live life to the full. To do this we deliver high-quality, personal and social care teamed with kindness and warmth. You'll have completed / working towards an NVQ3 in care. We're more than happy to support you in the completion of your qualification if needed. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. You'll help us make health happen by: Day-to-day responsibility for running a unit Responsible for all clinical duties issuing medication, reviewing care plans and accurate record keeping Leading and managing a team of Care Assistants, including responsibility for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40). Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Flexible working patterns to fit around you Comprehensive induction (fully paid) Free meal (minimum 8 hour shift) DBS Check and Uniform provided and paid for by Bupa Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Richmond Willaston Village

Bupa - Nantwich, England

PermanentFull time

Job Description: Job Title: Senior Care Assistant Location: Richmond Village Nantwich, St Joseph's Way, London Road, Nantwich, Cheshire, CW5 6LZ Salary range: £14.70 per hour Contract: Bank - Day & Night Shifts available We make health happen Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. You're pivotal in running a unit, responsible for all clinical duties in the home, including observation, medication, reviewing care plans and accurate record keeping. Your clinical expertise will also be crucial in helping with all CQC responsibilities. We're proud to offer an aspirational lifestyle and encourage our residents to live life to the full. To do this we deliver high-quality, personal and social care teamed with kindness and warmth. You'll have completed / working towards an NVQ3 in care. We're more than happy to support you in the completion of your qualification if needed. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. You'll help us make health happen by: Day-to-day responsibility for running a unit Responsible for all clinical duties issuing medication, reviewing care plans and accurate record keeping Leading and managing a team of Care Assistants, including responsibility for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40). Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Flexible working patterns to fit around you Comprehensive induction (fully paid) Free meal (minimum 8 hour shift) DBS Check and Uniform provided and paid for by Bupa Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Richmond Nantwich Village