Care Team Leader
Orwell Housing Association - Ixworth, Suffolk
£29,643.52 to £29,643.52 a year
On-sitePermanentFull time
Care Team Leader - Blackbourne View, Ixworth £29,643.52 per annum 38 hours per week; Permanent Job Ref: BBV055 Are you a compassionate and enthusiastic care professional committed to delivering high-quality, person-centred support? Guided by our People-focused, Ambitious, Collaborative and Effective (PACE) values, Orwell is looking for a Team Leader to support the Service Manager in leading our care team. Together, you will help provide safe, effective care that empowers people to live independently and with dignity. What you'll do Lead, guide and encourage Care Assistants and Relief Care Assistants. Organise staff rotas and workforce planning to ensure high-quality service delivery. Assist with recruitment, onboarding, supervision and the ongoing development of staff. Maintain accurate care plans, risk assessments and quality assurance records. Champion safeguarding, wellbeing and person-centred approaches to care. Support compliance with CQC regulations and service standards. Take part in the out-of-hours on-call rota. What you'll bring Level 3 Diploma in Health & Social Care or an equivalent qualification. Experience within health and social care, home care, supported living or extra care services. Experience of coordinating staff, managing rotas, schedules or care provision. Sound knowledge of safeguarding practices and person-centred care. Understanding of CQC standards and regulatory requirements. Strong communication and organisational abilities. Confident in using digital systems and electronic care management records. Flexible and able to work across 5 days out of 7. Willingness to participate in the management on-call rota. Full UK driving licence with access to a vehicle to complete assessments. Why join Orwell? You'll be part of a supportive organisation that values your development, encourages new ideas and gives you the opportunity to make a real difference to people's lives every day. If you're ready to lead with compassion and help deliver exceptional care, we'd love to hear from you. Benefits: 22 days annual leave (pro rata) plus bank holidays. Reward and recognition awards. Free DBS checks. Cashback Health plan. Access to Blue Light Card - membership fees apply. Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme. Person Specification... Level 3 in Health and Social care or above Supervisory qualification or commitment to achieve within 18 - 24 months Interview Date: To be confirmed Before applying… Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an Enhanced DBS check with Adults' Barred List. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782 or emailing work@orwell-housing.co.uk. Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - https://www.orwell-housing.co.uk/privacy-policy/ By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - https://www.orwell-housing.co.uk/privacy-policy/ to the processing of your data as part of this application. For additional recruitment documents, policies and career guidance, check our career hub - Career Hub | Orwell Housing
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Driver with Caring Duties
Hays Specialist Recruitment - Armagh, County Armagh
TemporaryFull time
Job: Bus Driver with Caring Duties Hours: 37.5 hours per week Location: These posts will be full-time and temporary for 2-6 months. X 2 posts will be based in Armagh X1 in Craigavon X 1 in Newry We are seeking a reliable, caring and flexible Driver with Caring Duties to join our Transport Department. The successful candidate will transport service users safely to and from Trust facilities, centres and outings, provide assistance to individuals with mobility needs, and undertake the delivery of supplies and equipment. Essential Requirements Applicants must meet the following criteria: Experience driving vehicles with more than 16 passenger seats. Hold a full, current UK driving licence with unrestricted PCV Category D entitlement, including manual vehicles. Hold a valid Driver CPC qualification/card and meet the required CPC training requirements. Demonstrate effective communication skills and the ability to work independently and as part of a team. Be flexible, responsible and able to use their own initiative. Understand the care needs of older people and individuals with physical or learning disabilities. Have knowledge of the Southern Health and Social Care Trust geographical area. Successfully complete the Trust driving test. Desirable Criteria Experience working with older people or individuals with physical or learning disabilities. Experience operating passenger lifts and ramps. Key Responsibilities Safely transport and assist service users, including wheelchair users and people with mobility needs. Operate and maintain Trust vehicles, ensuring they are clean, safe and roadworthy. Deliver supplies, equipment and other items as required. Maintain accurate vehicle logs and report defects or accidents promptly. Participate in relevant training and on-call duties when required. Mandatory Training Requirements Tai lift Training Trust Mandatory Training, ie Safeguarding etc. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Care Support Worker
The Seckford Foundation - Woodbridge, Suffolk
from £13.45 an hour
On-sitePermanentFull time
Care Support Worker Salary: £13.45 - £14.03 per hour Depending on level of qualifications 20% Enhanced rates for weekends night shifts Patterns are: Early – 7:00am to 2:45pm Late – 2:15pm to 10:00pm Night – 9.45pm – 7:15am Weekend availability essential. We are looking to appoint Care Support Worker’s, (both permanent and bank), to join our highly skilled staff team and who are committed to making the lives of older people as enjoyable and fulfilling as possible. We place the utmost value on the amazing job our team members do and pay above market rates for the support they provide, together with a number of other benefits. We have various hours available and also offer bank staff positions. Seckford Care is an award winning, CQC Outstanding care facility based in our beautiful grade 2* listed building in the heart of Woodbridge. We provide 30 Extra Care apartments for those who wish to live independently, safe in the knowledge that carers are on hand 24 hours a day. We provide 26 residential care rooms in Jubilee House for those who would like their own comfortable room, all their meals, laundry and cleaning provided. Our dedicated Activities team facilitates a wide range of activities for all residents at Seckford Care. Closing date: TBC Interview W/C: TBC We reserve the right to close the position before the closing date, so please apply as soon as possible to avoid disappointment. Applicants must have the legal right to work in the UK. All candidates will be required to provide valid evidence of their right to work before employment commences. Seckford Care is not currently able to offer sponsorship for this role. Seckford Care is committed to safeguarding and promoting the welfare of adults at risk. All appointments are subject to satisfactory pre-employment checks in line with UK legislation and CQC requirements, including identity and right to work checks, employment history, references from previous employers, verification of relevant qualifications or training, consideration of any employment gaps, and an Enhanced Disclosure and Barring Service check, including the adults’ barred list where applicable. For more information about Seckford Care and this opportunity, contact 01394 386520 or to download an application pack, please visit: www.seckfordcare.org.uk.
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Care Logistics Lead
Co-op Group - Greater Manchester
£20,880 to £31,320 a year
PermanentFull time
Care Logistics Lead £20,880 - £31,320 plus benefits 37.5 hours per week, 14 Brunel Avenue, Salford, M5 4BE Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for an ambitious logistics professional to join us as a care logistics lead. If you have the experience and empathetic approach we need, we can offer you a fantastic opportunity to develop your career with a business that puts people at the heart of its strategy. In this role, we'll look to you to supervise and coordinate a team of ceremonial crew to make sure that each and every funeral is delivered to the highest possible standard. Using both manual and digital systems and processes, it'll be up to you to make sure that each and every person is in the right place at the right time. What you'll do * manage and coordinate the schedule of ceremonial crew - a team of primarily part time colleagues who drive, carry the coffin and support on the day of funerals * deputise for the care logistics manager * plan clothing collection, the movement of personal belongings and the transportation of the deceased for viewings, as required * gather and analyse insight to drive continuous improvements in the delivery of funerals and team performance * maintain a good understanding of the local environment, local stakeholders such as clergy, crematoria, hospitals and care providers and adapt or improve processes accordingly What you'll bring * a strong team focus and the ability to work at pace in a rapidly changing environment * a real passion for customer experience, and the desire to make sure each and every client's experience is a positive one through understanding needs clearly * the sensitivity to act with discretion and empathy * an ability to act promptly but in a measured and considered way * a full UK manual driving license * the physical ability to carry out lifting and manual handling of heavy loads Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: * 30% off Co-op branded products in our food stores all year-round * 10% off other brands in our food stores all year-round * discounts on other Co-op products and services * 23 days holidays (pro rata, rising with service) * a pension with up to 10% employer contributions * access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day * access to virtual GP and free eye tests * endless career development opportunities including apprenticeships * friendly, supportive team and the knowledge that you make a huge difference to your community * access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.
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Domiciliary Care Manager
Search Consultancy LTD - Poynton, Cheshire
£42,800 to £44,800 a year
PermanentFull time
Domiciliary Care Branch Manager Location: Poynton Salary: £42,200 per annum + Performance Bonus (£4,200) OTE: Up to £46,200 per annum Job Type: Full-Time, Permanent Hours: Monday to Friday, 8:30am - 5:30pm About the Role Take the lead of an established and growing domiciliary care service in Poynton .This is an exciting opportunity for an experienced care manager to join a successful national provider, offering a strong salary package, performance-related earnings, and genuine career progression opportunities. As Branch Manager, you will have significant autonomy to lead and develop the service, drive operational performance, and shape the future growth of the branch. Supported by an experienced senior leadership team, you will play a key role in delivering outstanding care, developing high-performing teams, and achieving ambitious growth objectives. This organisation continues to invest heavily in its services and people, creating a clear pathway into Regional Management and senior leadership roles as the business expands. Key Responsibilities Oversee the day-to-day operations of the domiciliary care branch. Ensure full compliance with CQC regulations, legislation, and company policies. Lead, motivate, and develop office staff and care teams. Drive branch growth through effective recruitment, retention, and business development initiatives. Monitor service quality and implement continuous improvement strategies. Manage branch budgets, financial performance, and operational KPIs. Conduct audits, spot checks, and quality assurance reviews. Build and maintain strong relationships with clients, families, local authorities, commissioners, and healthcare professionals. Ensure safe staffing levels and effective rota management. Support staff through supervision, performance management, training, and development. Maintain exceptional standards of care and client satisfaction. Requirements Previous experience managing a domiciliary care service. Strong knowledge of CQC regulations, compliance standards, and care sector legislation. Proven leadership and people management experience. Experience managing operational performance, service quality, and growth targets. Excellent communication, organisational, and stakeholder management skills. Ability to lead a high-performing team and manage multiple priorities effectively. Full UK driving licence preferred. What's on Offer Competitive salary of £42,000 per annum. Performance bonus of up to £4,200 per year. On-target earnings of up to £46,200 per annum. Monday to Friday working pattern. Excellent career progression opportunities within a growing national provider. Clear pathway into Regional Management and senior leadership roles. Supportive senior leadership team with genuine autonomy at branch level. Ongoing professional development and training. Apply If you are an experienced domiciliary care professional looking to take the next step in your career with a growing and ambitious provider, we would love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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Registered Care Manager
Search Consultancy LTD - Haywards Heath, West Sussex
£40,000 to £46,000 a year
PermanentFull time
Registered Manager - Domiciliary Care Haywards Heath, West Sussex | £40,000-£42,000 Base Salary + Strong Performance Bonus Reports to: Director / Managing Director Location: Haywards Heath, West Sussex Salary: £40,000-£42,000 per annum + attractive performance-related bonus Lead. Grow. Make a Difference. Are you an experienced Registered Manager or Deputy Manager ready to take the next step in your career? We are looking for an ambitious, compassionate, and commercially minded Registered Manager to lead our domiciliary care service in Haywards Heath. This is an exciting opportunity for someone who wants more than simply managing a service. You will have the opportunity to shape the culture, develop the team, drive quality, build strong local relationships, and play a key role in growing the service. Alongside a competitive £40,000-£42,000 base salary, the role offers a strong performance-related bonus scheme. Our bonus structure is designed to genuinely reward success, with previous Registered Managers achieving five-figure annual bonuses. If you are passionate about delivering outstanding care and have the leadership skills and ambition to grow a successful service, this could be an excellent opportunity for you. The Role As Registered Manager, you will have overall responsibility for the safe, effective, compliant, and high-quality operation of the domiciliary care service. You will lead from the front, ensuring clients receive exceptional, person-centred care while creating a positive, professional environment where staff can thrive. You will be responsible for: Leadership & Service Management Lead the day-to-day operation of the domiciliary care service. Lead, motivate, develop, and support the office and care teams. Create a positive, accountable, and supportive working culture. Ensure excellent communication across the service. Set clear expectations and lead the team towards high standards of performance and care. CQC & Regulatory Compliance Maintain full compliance with CQC Fundamental Standards, legislation, and company policies. Ensure all registration and regulatory requirements are maintained. Lead the service through CQC inspections and regulatory reviews. Develop and implement action plans where required. Ensure policies, procedures, records, and systems remain current and effective. Quality & Continuous Improvement Take ownership of the quality of care delivered across the service. Complete and oversee audits, spot checks, quality assurance visits, and client reviews. Monitor outcomes and identify opportunities for improvement. Investigate complaints, incidents, and safeguarding concerns thoroughly and professionally. Drive a culture of continuous improvement and strive for outstanding outcomes. Client Care Ensure clients receive comprehensive assessments and high-quality, person-centred care plans. Ensure care is delivered with dignity, respect, compassion, choice, and independence at its heart. Monitor client satisfaction and act quickly on feedback or concerns. Build strong relationships with clients, families, and professionals involved in their care. Recruitment & People Management Recruit, interview, and select high-quality care professionals. Oversee staff induction, training, supervision, competency assessments, and appraisals. Maintain high standards of staff performance and conduct. Manage absence, disciplinary, and grievance processes appropriately. Ensure mandatory training and competencies remain fully up to date. Develop and retain a motivated, capable care team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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Health Care Assistant
Nuffield Health - Guildford, Surrey
On-siteContractPart time
Healthcare Assistant - Outpatients Guildford Hospital | Nursing| Bank Ad Hoc | Part time | Includes weekend work £13.10 per hour Nuffield Health is the UK's largest Healthcare Charity. From our innovative healthcare and leisure facilities to our community access programmes, we're committed to building a healthier nation. Inside our award-winning hospitals, this starts with commitment to quality and the highest standards of patient care. It starts with you. As a Healthcare Assistant in Outpatients at our hospital, you'll bring relevant experience, a keen eye for detail and a flexible approach. You demonstrate patience, focus and excellent communication skills. A real team player, you have the diligence, IT literacy and passion for development and training to make a difference. You will be qualified with an NVQ Level 2 in Health & Social Care, with relevant experience in an acute hospital or care setting. As a Healthcare Assistant in Outpatients, you will: Assist colleagues in Orthopaedics, Gynaecology, Neurosurgery, Plastics Surgery, ENT, Cardiology, GP Services, Psychiatry and Physiotherapy Enjoy more time to care for patients as individuals Manage a wide range of activities and changing priorities Make sure the day-to-day operations of our various clinics run smoothly Assist consultants and nurses with procedures, such as dressings and wound care Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £35.00 a month. Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. Nuffield Health Guildford Hospital Nuffield Health Guildford Hospital provides high-quality healthcare working with leading Consultants to offer a range of services and treatments for preventing, diagnosing and treating a wide array of medical conditions and offer a wide range of complex surgery and services. We are proud to have received a "good" rating from the health care regulator, the Care Quality Commission (CQC). Our facilities include 49 en-suite patient bedrooms, 4 operating theatres, acute dependency and oncology units. We've been awarded the Macmillan Quality Environment Mark for cancer care and our Endoscopy service has achieved JAG accreditation. Our site is shared with an NHS Trust hospital, giving us access to their facilities. The working atmosphere is highly professional and stimulating, yet friendly and collaborative like that of a large family unit. The hospital is easily accessible from the A3 or M25 and we are located about 1.5 miles from Guildford town centre. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.
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Chef (Care Home)
Cedar Care Homes - Bristol, Bristol
£14.50 to £15.50 an hour
On-sitePermanentFull time
Contract Type: Permanent - Full Time Hours: 40 hours per week worked over 4 days (including weekends, no evenings) Rate of Pay: £14.50 - 15.50 per hour Location: Arlington Grove, Oaklands Drive, Almondsbury, Bristol, BS32 4AB Job Role: · To prepare and deliver high-quality meals within the Home, liaising with the home manager and registered nurses ensuring that any special dietary requirements are catered for. · Maintaining high standards of hygiene in the kitchen in accordance with the company's policies and procedures. · Manage, train and lead by example to inspire the rest of the kitchen staff. · A confident leader capable of managing a busy kitchen but also a team player working with the well-being coordinators organising any special events. Job Description: · Ordering and monitoring supplies to ensure availability and minimise wastage. · Allocating and coordinating the work of Kitchen Assistants. · Liaising with other departments within the home, to ensure efficient and effective services. · Prepare all meals to an excellent standard and quality. · A complete understanding of Health and safety as well as Food Hygiene issues, COSHH. · Working within the guidelines relating to cross-infection. · Maintain up-to-date and accurate records in accordance with Cedar Care policies and procedures. · Have an open, honest, supportive approach. · Have Excellent culinary skills with a good understanding of special dietary requirements including intolerances, allergies and be familiar with the IDDSI Framework. Job Requirements: · NVQ Level 2 in Catering and Hospitality (Desired but not essential) · Experience of working within a Care setting · Experience of managing a Kitchen · Excellent communication and interpersonal skills. The Benefits of Working with Cedar Care: You will receive free Cedar Care induction training including care certificate Refresher training with the opportunity for career progression. A pension scheme with an employer contribution** Free parking across all of our homes. Annual Leave entitlement is 5.6 weeks (for the duration of this role, it will be 2.8 weeks) Optional overtime available. In house reward scheme. Health benefits platform. Access to the Blue light Card program that offers thousands of retail discounts online and on the high street. ****Offers subject to satisfactory references and DBS****** **Subject to the completion of a probationary period Due to high volume of applications we are unable to notify applicants if they have not been shortlisted. If you have not heard from us within 2 weeks you can assume your application has not been successful.
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Domiciliary Care Assistant
Cedar Care Homes - Bath, Somerset
£14.50 to £14.50 an hour
PermanentFull time
Job description: ***** WE DO NOT OFFER SPONSORSHIP FOR THIS ROLE ****** Are you a dedicated, seasoned and experienced Carer looking to take your career to new heights? Cedar Care At Home is thrilled to announce the launch of our innovative Home Care Service, and we are on the lookout for passionate individuals to join our team! About Cedar Care At Home: When you come to Cedar Care At Home, you become part of a strong and nurturing family. Care is based on the building of respectful relationships amongst Clients and staff who support them, resulting in a feeling of security, contentment, and a sense of maintaining their identity. What are we looking for? As a Carer in our Home care service, you will be an essential part of our team, providing high quality care and support to individuals in their own homes. You will help our clients maintain their independence and dignity while ensuring their physical, emotional, and social needs are met. Car drivers essential. What are the expectations for this role? As a Carer in our domiciliary care service, you will be: Dedicated to delivering exceptional care and services. Embodying a nurturing, open, fair, and transparent culture. Ensuring clients receive the highest quality of care while maintaining dignity and respect. Responsive to allow clients maximum choice and control over their lives. Ensuring care is delivered safely, protecting clients from abuse and harm. Complying with clinical and care provisions for good outcomes and high quality of life. Treating people with compassion, kindness, dignity, and respect at all times. Fostering an environment that enhances the well-being of clients. What requirements are we looking for? Holds proven and excellent track records of previous work experience in a similar role. A caring and compassionate nature, with a genuine desire to help others. Good communication and interpersonal skills, with the ability to build a positive rapport with clients and their families. A flexible approach to work, with the ability to adapt to changing circumstances. A commitment to providing high-quality care and support. Holding a vocational training certificate of NVQ/RQF Level 3 in Health & Adult Care is desirable. Why Join Cedar Care - Home Care Service ? Free Training: We believe in continuous professional development. Benefit from free, comprehensive training programs to enhance your skills and knowledge. Attractive Pay Rates: Our hourly rate starts from £14.50 per hour. Working Hours: We offer Full time, Part-time and Zero Hour contracts as well. The Benefits of Working with Cedar Care: You will receive free Cedar Care induction training including care certificate Opportunity for career progression and development. Bank rate for hours worked above contracted hours A pension scheme with an employer contribution 28 Days Annual Leave including Bank Holidays MediCash (Health and Wellbeing support) Bike to Work Scheme. Refer A Friend scheme. Employee Financial Support scheme. 50% Travel costs. Travel time cover.
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Care Coordinator Domiciliary
Brook Street - Enfield, London
£28,000 to £28,000 a year
On-sitePermanentFull time
Care Coordinator Enfield | Driver Essential Salary: £28,000 On-Call Allowance: £150 per week when on-call Mileage: £0.70 per mile plus travel expenses Are you an experienced Care Coordinator looking for a flexible opportunity with a well-established care provider? Do you thrive in a fast-paced environment where no two days are the same? We are recruiting for a dedicated and organised Care Coordinator to support the delivery of high-quality domiciliary care services across the Enfield area. This is a varied and rewarding role that combines care coordination, client support, field-based duties, and participation in an on-call rota. The Role Working closely with the Registered Care Manager, you will play a key role in ensuring the smooth day-to-day operation of the service. You will coordinate care delivery, support care staff, maintain compliance standards, and ensure service users receive safe and effective care. Key Responsibilities Coordinate and manage care staff rotas on a daily, weekly, and monthly basis. Ensure all care calls are covered and communicated effectively. Conduct new client assessments, reviews, and risk assessments. Develop, implement, and monitor care plans. Carry out spot checks and quality assurance visits. Audit care records and daily notes to ensure compliance and high standards of care. Provide support, supervision, induction, and guidance to care staff. Respond to client, family, and staff enquiries by phone and email. Participate in the on-call rota and provide detailed handovers. Support safeguarding, incident reporting, and service improvement initiatives. Build positive relationships with service users, families, and external professionals. Assist with promoting and developing the service within the local community. Emergency & Field-Based Support This is a hands-on role and requires a candidate who is prepared to support care delivery when necessary. You will be expected to: Respond to emergencies and urgent care situations. Cover care visits when suitable cover cannot be sourced. Provide out-of-hours support during your allocated on-call periods. Travel throughout the borough to support clients and staff. About You We are looking for an experienced Care Coordinator who: Has previous experience coordinating domiciliary care services. Holds a full UK driving licence and has access to a vehicle. Has experience undertaking assessments, reviews, and care plan development. Is confident managing rotas and staffing challenges. Is an excellent communicator with strong interpersonal skills. Remains calm and organised under pressure. Has a strong understanding of safeguarding and compliance requirements. Is fully IT literate, including Microsoft Office. Experience using scheduling systems such as Webroster would be advantageous, although training can be provided. Is flexible and willing to participate in an on-call rota and provide emergency cover where required. If you are an experienced Care Coordinator looking for a rewarding opportunity where you can make a genuine difference, we would love to hear from you.
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