Salutem Care and Education - Remote work, London

£62,000 to £65,000 a year

PermanentFull time

About The Company At Salutem Care and Education, our aim is to empower people to live a life they choose, regardless of the care or support they need. We are proud to provide a range of care and support across our schools, day centres, and residential homes for children and adults. Just like any strong community, we want the very best for the individuals we support. We’re proud to be recognised by the Top Employers Institute as a Top Employer United Kingdom, reflecting our exceptional culture, care, and commitment to our people. In addition, we’re honoured to be named among the 2025 Top 100 Global Inspiring Workplaces, and to have achieved Top 10 in the 2026 UK & Ireland Inspiring Workplaces Awards. We’re passionate about developing and supporting colleagues for the future. Through a culture of continuous learning and reflective practice, we create opportunities for personal and professional growth — helping our people build meaningful and rewarding careers in care. About The Role The Head of Care is a senior leadership role responsible for the strategic and operational management of care services, ensuring the delivery of high-quality, safe, and person-centred care. The post holder will provide direction, leadership, and oversight to care teams, driving continuous improvement and ensuring services meet regulatory standards, organisational values, and the needs of service users. Working closely with senior stakeholders, the Head of Care will lead on service development, quality assurance, workforce planning, and performance management. The role requires a strong focus on governance, compliance, and innovation to enhance outcomes and maintain excellence across all areas of care provision. Key priorities include fostering a positive, inclusive culture; ensuring effective safeguarding practices; managing resources efficiently; and delivering sustainable, high-performing services aligned with organisational objectives. Job Responsibilities: 1. Strategic Leadership & Service Development - Develop and implement a care strategy aligned with organisational and educational priorities. - Lead the integration of care and education to ensure cohesive learner pathways, reflecting the model of close liaison between education and residential services. - Promote innovation in care delivery, including person-centred approaches and assistive technologies. - Contribute to executive decision-making and long-term organisational planning. - Extensive travel nationally supporting both pre-school primary, secondary and P19 provisions within the division. 2. Quality, Compliance & Clinical Governance - Ensure all services meet CQC, Ofsted, and safeguarding standards, always maintaining inspection readiness - Establish robust quality assurance frameworks, including audits, service reviews, and continuous improvement cycles. - Oversee the development and audit of person-centred care plans and clinical protocols, ensuring consistency and quality across services. - Lead systems that ensure safe practice in areas such as medication, infection control, and delegated healthcare tasks. - Provide senior oversight of systems supporting learners with complex health needs, including enteral feeding, epilepsy care, respiratory support, moving and handling, intimate care, continence support, dysphagia management, medication administration and delegated clinical tasks, ensuring that staff are appropriately trained, assessed as competent and regularly reviewed. - Work with nursing, therapy and external health professionals to ensure that clinical delegation, competency sign-off, escalation pathways and emergency protocols are robust, current and consistently implemented. - Lead implementation and optimisation of digital care systems, reporting platforms, and data dashboards. - Ensure data integrity and real-time oversight of service performance. 3. Safeguarding & Risk Management - Provide executive oversight of safeguarding across the organisation, building on the expectation that care leaders hold DSL/DDSL responsibilities. - Ensure robust systems for risk assessment, behaviour support, and safe care practices are implemented and monitored. - Promote a strong safeguarding culture aligned with statutory guidance and best practice 4. Operational Leadership - Provide oversight and direction to service leads across the portfolio. - Ensure effective delivery of care services that meet individual learner needs, health requirements, and personal outcomes. - Lead on admissions, transition, and compatibility decisions, ensuring accurate assessment of needs and provision capacity. - Act as the senior escalation point for complex care issues, families, and external stakeholders. 5. Workforce Leadership & Culture - Lead the recruitment, development, and retention of a skilled multidisciplinary workforce, including nurses, care staff, and support workers. - Ensure effective supervision, appraisal, and competency frameworks, reflecting expectations for ongoing training and practice checks. - Drive a culture of accountability, excellence, and continuous professional development. - Address underperformance and support staff progression through structured HR processes. - Provide oversight of safe staffing models across complex care provision, ensuring that staffing levels, skill mix, training, supervision and deployment are matched to learner need and risk. 6. Integration with Education - Ensure care provision actively supports learning, communication, and Preparing for Adulthood outcomes. - Promote approaches that enable student voice, independence, and participation in their own care. - Work collaboratively with education leaders to align care strategies with EHCP outcomes and curriculum delivery. 7. Multi-Disciplinary & Stakeholder Engagement - Lead effective collaboration with therapy teams, healthcare professionals, commissioners, and families. - Represent the organisation in external forums, inspections, and partnership meetings. - Ensure strong communication systems that enable consistent, high-quality service delivery. 8. Performance, Reporting & Governance - Monitor and report on service performance, quality metrics, and learner outcomes. - Ensure high-quality documentation and reporting for regulators, commissioners, and senior leaders. - Use insight and data to drive service improvement and innovation. This job description should not be seen as all encompassing, and the post holder will be expected to undertake any other responsibilities appropriate to the post as identified by the company. Knowledge, skills and competency Experience - Senior leadership experience in education, residential care, or integrated services - Proven ability to deliver high-quality, compliant services in complex care environments - Experience leading multidisciplinary teams and large-scale service delivery Knowledge & Expertise - Strong understanding of CQC and Ofsted frameworks, safeguarding, and health & social care regulation - Expertise in person-centred care planning, clinical governance, and quality assurance - Knowledge of Preparing for Adulthood and specialist education settings Leadership Capabilities - Strategic thinking and system leadership - Strong communication and stakeholder engagement skills - Ability to drive cultural change and continuous improvement Role Impact This role extends by: - Providing portfolio-wide leadership and strategic direction - Ensuring consistent standards across multiple services - Embedding integration between care, health, and education - Holding accountability for quality, compliance, safeguarding, and outcomes at scale

City and County Healthcare Group Ltd - Lewisham

from £16 an hour

On-sitePermanentPart time

Location: Catford Pay: £16 per hour Shifts: Part Time - Thursdays & Fridays - 4 pm - 8 pm At Advantage Healthcare, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing Complex Care team in Catford. The client is a young gentleman in his teens who is registered blind and non-verbal with impaired cognitive functions. On your day-to-day we're looking for a kind and compassionate carer to join our existing team in supporting this young man's overall well being. We require you to support him with his personal care, medication administration via jejunostomy, non-invasive ventilation, seizure management and general domestic duties around the home.

CARE CONCERN GROUP LIMITED - Biggleswade

PermanentFull time

Situated in the residential area of Kings Reach in the market town of Biggleswade, our private, luxury care home offers several types of care for up to 65 residents. Care Assistant Contract £13.00 per hour + enhanced overtime rate + free lunches Contracted to 22-44 hours per week - Part or full time hours available Paid DBS pension, uniform provided 5.6 weeks annual leave (based on a full time contract) Role Overview As a Care Assistant, you will make a meaningful difference in our residents lives everyday. This role is central to delivering high quality, person centred care that supports dignity, independence and overall wellbeing. You will support individuals with daily living including personal care, mobility, nutrition and emotional wellbeing, helping them feel comfortable, respected and valued. By following care plans and recognising changes in condition, you will contribute to safe, responsive and consistent care. Working as part of a supportive team, you will help create a warm and positive environment where relationships matter and people feel truly cared for. This opportunity is open to both experienced carers and those new to care, with full training, guidance and ongoing development provided to support your journey. What We Are Looking For A caring, compassionate and respectful approach Good communication and teamwork skills A reliable and positive attitude Willingness to learn and develop Previous experience is beneficial but not essential NVQ Level 2 is desirable or willingness to work towards About us Penrose Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive. Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.

Sesnha Care

HybridPermanentPart time

A carer is someone who provides practical, emotional, and personal support to a person who needs help with everyday life. This may include assisting with personal care, preparing meals, managing medication, helping with mobility, and providing companionship while promoting the person’s dignity, independence, and wellbeing. We provide full training and work toward a care certificate.

McCarthy Stone - Weybridge, Surrey

On-sitePermanentPart time

The Vacancy McCarthy & Stone are recruiting a professional Care Supervisor to join the team at our prestigious Campbell House development in Weybridge, Surrey. Hourly rate: £16.78 per hour for day shifts and £13.03 SLEEPING night shifts per hour. Plus receive an extra £1 for every hour worked from midnight Friday to midnight Sunday Hours: 33 per week (includes a mix of day shifts and sleeping night shifts) Week one – Monday nights 3.15pm to 8am and Saturday and Sunday shifts – 7.45am to 3.30pm Week two – Tuesday and Wednesday nights between 3.15pm to 8am Our Care Supervisors sleep between 23:00pm and 07:00am providing emergency support only to our homeowners throughout that period. Built in 2020, Campbell House is a Retirement Living Plus development that consists of 42 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds. About the role: We are seeking a professional Care Supervisor to exemplify the high-quality customer standards that we are renowned for. This is a brilliant opportunity to support the management and smooth running of this thriving community of active and independent older people, so they get to live their best lives - in elegant private apartments in a beautiful setting – with the peace of mind of always having someone on hand to help if needed. About you: You will be a warm, friendly, organised, and self-motivated individual with experience of working in a care or support environment and excellent care skills. You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 3 qualification, although consideration will be given to a candidate with an alternative qualifications and relevant experience. Keen to take on the responsibility of managing the security of the development, looking after the safety and wellbeing of the homeowners, and overseeing the Care and Support teams. Able to co-ordinate and facilitate activities that help strengthen the community spirit within the development. Driven to continue to grow their skills and will want to lead by example and think on their feet. Able to make a difference to the wellbeing and happiness of older people. McCarthy & Stone have a wealth of support and benefits for their staff. These include: Life insurance Company pension Opportunities to stay in our guest suites across all our developments UK wide Discounts on apartment purchases for employees and immediate family Management and leadership training and support with professional qualifications 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy & Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications.

NHS Jobs - Pudsey

from £12.71 an hour

PermanentFull time

Care Navigator Line manager Reception Supervisor Accountable to Practice Manager Hours per week Up to 37.5 hours per week Job summary The Care Navigator is the first point of contact for patients contacting our GP surgery. This can be via a variety of methods, including telephone, face to face, online consultation service and email. The purpose of the role is to optimise the patients journey, taking every opportunity to ensure that requests are managed appropriately whilst delivering the a high quality of service. Primary responsibilities Answering high volume calls from our patients in an efficient and courteous manner. Putting patients at ease and providing clear, concise information. Taking clear and concise notes of patient interactions and ensuring these are documented accurately in the SystmOne clinical software tool. After appropriate training, triaging patient calls using a variety of questioning techniques in order to develop a full picture of the nature of the patients problem and then signposting the patient to the appropriate care. Identifying potentially serious problems and bringing those to the immediate attention of the correct clinician. For less serious or routine problems, working with the patient to identify an appropriate timeframe for them to be seen, and the appropriate professional to see them. Building and maintaining strong relationships with all direct team members, clinicians and recognising healthcare professionals in the practice as a scarce resource to be used appropriately. Developing and maintaining an in-depth knowledge and understanding of the services provided in the practice and in the wider health community and being able to use this knowledge to guide the patient to that service. Dealing appropriately with instructions and queries from clinicians and outside agencies. Covering the reception desk and dealing with patient enquiries face to face. Following practice standard operating procedures as set out in the practices Care Navigation & Administration Handbook. Dealing with patient requests received via the online consult system. Responding to email requests received. Actioning tasks in SystmOne Workflow. Supporting the pharmacy team with patient prescription requests. Maintaining strict confidentiality in relation to all issues concerned within requirements of the Data Protection Act 1984, Information Governance and Caldicott Principles. Remaining up to date with all statutory and mandatory training. Additional responsibilities Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health & other matters. They do so in confidence & have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined above, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Health & Safety: The postholder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, & current legislation Respecting the privacy, dignity, needs & beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to & of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly The person specification for this role is detailed below. Person specification Care Navigator Qualifications Desirable GCSE Maths and English grade C Experience Desirable Experience of working with the general public Experience of working in a primary care environment Experience of working with sensitive data and maintaining confidentiality Experience of chronic disease management Experience of SystmOne Skills Desirable Excellent communication skills (written and oral) Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow clinical policy and procedure Personal qualities Essential Desirable Polite and confident Flexible and co-operative Sensitive and empathetic in distressing situations Ability to work under pressure/in stressful situations Effectively able to communicate and understand the needs of the patient Punctual and committed to supporting the team effort Other requirements Essential Disclosure Barring Service (DBS) check

Norfolk Care Careers - Norfolk & Waveney

On-sitePermanentFull time

Are you kind, patient and compassionate? Do you have excellent communication skills and enjoy making a difference to the lives of others? Consider a care working in Adult Social Care. As a care worker, you can work in a variety of settings - care homes, someone’s home or within the community. You’ll support people with social and physical activities which could include: • eating and drinking • attending appointments and social activities • shopping and money management • undergoing basic medical checks • washing and dressing You don’t need any qualifications to start and you’ll be given a full induction including the Care Certificate. You’ll also undergo training such as health and safety, first aid, moving and handling and any specific training based on individual care needs. There is the opportunity to work towards formal and vocational qualifications once in post to progress and develop in adult social care and specialise in a certain area or take on more responsibility. Adult social care roles can be flexible. Hours are usually based on shift patterns, enabling you to find a work/life balance that suits you. For more information and to see the roles available in your area check out our website www.norfolkcarecareers.co.uk

NHS Jobs - Kingston Upon Thames

from £12.71 an hour

PermanentFull time

PURPOSE To provide a practice point of contact for patients in coordinating their care To ensure timely follow up and action for patients from communications from community or secondary care To deal with incoming queries from patients and other healthcare providers To organise in-practice appointments, follow ups or other actions to help the PCN practices provide high quality, compassionate care to our patient population SPECIFIC JOB RESPONSIBILITIES Administration duties- scanning and filing incoming post as well as electronic clinical letters. Deal with incoming practice email queries directly from hospitals or care agencies. Manage any admin requests through ANIMA (Triage system) such as medical letters and report requests. Assist with signposting patients to appropriate community or local services, alongside social prescribers. Act on communications from hospitals or community providers. Action and follow death protocol procedure allowing a smooth process for families or close relatives. Review any new cancer diagnosis patients and consult with our in-house social prescriber for cancer care review. Manage incoming medical reports and SAR requests (medical record requests) from patients and third parties. Assist with and ensure patients participate in local or national screening programmes. Promote health education to our patient population, such as through participation in self-care week. Pro-actively ensure patients participate in vaccination opportunities such as flu, shingles, or childhood immunisations. Organise and prioritise own workload. Monitor tasks to ensure they are completed and care delivered through regular audit of the clinical system. Directly liaise with multi-agencies to coordinate care for patients. Support patients and carers and collect feedback on their experiences. Support the PCN practices to deliver on QOF, KPIs and locally commissioned enhanced services. To update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken. Participate in practice meetings, patient participation groups and other meetings to improve engagement with the role.

Norfolk Care Careers - Norfolk & Waveney

On-sitePermanentPart time

Are you kind, patient and compassionate? Do you have excellent communication skills and enjoy making a difference to the lives of others? Consider a care working in Adult Social Care. As a care worker, you can work in a variety of settings - care homes, someone’s home or within the community. You’ll support people with social and physical activities which could include: • eating and drinking • attending appointments and social activities • shopping and money management • undergoing basic medical checks • washing and dressing You don’t need any qualifications to start and you’ll be given a full induction including the Care Certificate. You’ll also undergo training such as health and safety, first aid, moving and handling and any specific training based on individual care needs. There is the opportunity to work towards formal and vocational qualifications once in post to progress and develop in adult social care and specialise in a certain area or take on more responsibility. Adult social care roles can be flexible. Hours are usually based on shift patterns, enabling you to find a work/life balance that suits you. For more information and to see the roles available in your area check out our website www.norfolkcarecareers.co.uk

CARE CONCERN GROUP LIMITED - Craigend

PermanentFull time

Our care home is situated in the east end of Glasgow and is an impressive custom built facility, which provides care for up to 60-residents. Care Assistant Contract £13.60 per hour Contracted to up to 44 hours per week Paid PVG, pension, uniform provided 5.6 weeks annual leave (based on a full time contract) Role Overview As a Care Assistant, you will make a meaningful difference in our residents lives everyday. This role is central to delivering high quality, person centred care that supports dignity, independence and overall wellbeing. You will support individuals with daily living including personal care, mobility, nutrition and emotional wellbeing, helping them feel comfortable, respected and valued. By following care plans and recognising changes in condition, you will contribute to safe, responsive and consistent care. Working as part of a supportive team, you will help create a warm and positive environment where relationships matter and people feel truly cared for. This opportunity is open to both experienced carers and those new to care, with full training, guidance and ongoing development provided to support your journey. What We Are Looking For A caring, compassionate and respectful approach Good communication and teamwork skills A reliable and positive attitude Willingness to learn and develop Previous experience is beneficial but not essential SVQ Level 2 is desirable or willingness to work towards About us Mossvale Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive. Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.